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26/04/2018 Student feedback on Facebook could be ‘very useful’ for regulators | Times Higher Education (THE) https://www.timeshighereducation.com/news/student-feedback-facebook-could-be-very-useful-regulators 1/14 April 26, 2018 Student feedback on Facebook could be ‘very useful’ for regulators Study reveals feedback on social media sites closely correlate to measures of quality such as England's TEF By Chris Havergal (/content/chris-havergal-0) Twitter: @CHavergalTHE (http://www.twitter.com/CHavergalTHE)
Transcript
Page 1: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 114

April 26 2018

Student feedback on Facebook could be lsquovery usefulrsquo for regulators

Study reveals feedback on social media sites closely correlate to measures of quality such asEnglands TEF

By Chris Havergal (contentchris-havergal-0)

Twitter CHavergalTHE (httpwwwtwittercomCHavergalTHE)

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 214

(newsare-researchers-

Are researchers wreaking revenge on Rate My Professors(newsare-researchers-wreaking-revenge-on-rate-my-professors)

Source Getty

Students have a fondness for sharing their views about their universities online whether they aresounding o or singing its praises And a new study suggests that far from being meaninglesschatter this feedback oers a remarkably accurate guide to an institutionrsquos performance

The research presented at the annual conference of the UKrsquos Quality Assurance Agency thisweek even suggests that monitoring studentsrsquo online feedback could form an important part ofhigher educationrsquos regulatory regime

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 314

wreaking-revenge-on-rate-my-professors)

READ MORE

Alex Griths a research ocer at LSErsquosrsquo Centre for Analysis of Risk and Regulation collectedmore than 200000 anonymised student ratings that score UK higher education providers on aone-to-ve scale from three data sources Facebook Whatuni and StudentCrowd

Not only did these reveal a relatively positive view of institutionsrsquo performance ndash the averagescore on the platforms was 433 411 and 408 respectively ndash the creation of an overall ldquocollectivejudgementrdquo score revealed that the ratings were closely correlated with established measures ofquality in the sector

For example the average rating for English providers that met requirements in their annualprovider review formerly operated by the Higher Education Funding Council for England was419 while the mean for institutions that needed an action plan to pass was 405

Meanwhile the average score for institutions that secured a ldquogoldrdquo rating in the teachingexcellence framework was 432 while for ldquosilverrdquo providers it was 417 and for ldquobronzerdquocampuses it was 413

Dr Griths also found a correlation between the ratings and providersrsquo overall satisfaction scoresin the National Student Survey

He suggested that unsolicited online feedback could play an important role in sector regulation inan era when there is strong demand for student-focused and timely information on sectorperformance but there is little appetite for new burdensome data collections

Dr Griths whose previous research(httpqualitysafetybmjcomcontentearly20170925bmjqs-2017-006847) has revealed howsocial media feedback could predict the results of UK hospitalsrsquo Care Quality Commission ratingswas even able to calculate month-by-month averages of student ratings These revealed thatstudents are most satised with their universities over the summer and in the rst weeks of termbefore slumping around Christmas rising through January and February and then hitting theirlowest point during March and April coinciding with institutionsrsquo examination and assessmentperiods

Dr Griths told Times Higher Education that his ndings reected the theory of the ldquowisdom ofcrowdsrdquo which states that even if the majority of people in a group are not especially well-informed or rational large groups can be remarkably insightful under the right circumstances

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 414

He argued that online feedback could be a ldquovery useful guiderdquo for a regulator or for a universityseeking to improve its performance

ldquoWe would never suggest that this gets used in isolation by a regulator to take action but it couldbe one part of their toolboxrdquo Dr Griths said ldquoIt can certainly throw up suggestions of wherethere might be concerns

ldquoWhat is advantageous is that this data is available on a daily basis so you donrsquot have to wait for awhole year for datardquo

Will Naylor the QAArsquos director of colleges and alternative providers said that while online datawere ldquounlikely to supersede the need for formal measuresrdquo of standards ldquothey may giveuniversities and colleges more opportunities for organisational learning and improving thestudent experiencerdquo

But Mr Naylor added ldquoFirst we need to do more work including to assess whether studentswould accept the use of feedback data for this purposerdquo

chrishavergaltimeshighereducationcom (mailtochrishavergaltimeshighereducationcom)

Read more about Teaching and learning (policyteaching-and-learning)

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 514

HAVE YOUR SAY

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Please make sure that your comment does not contravene our terms and conditions (terms-and-conditions) Update your username to use in public-facing parts of the site such as commenting on articles here (user)

Submit comment

female-bias-student-surveys)

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Student evaluations of teaching no measure for the TEF(commentstudent-evaluations-teaching-no-measure-tef) June 9 2016

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 614

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Subject Manager (Studies in Language and Literature LanguageAcquisition)(wwwtimeshighereducationcomunijobslisting79823trackid=10)INTERNATIONAL BACCALAUREATE

Lecturer in Design History and Theory(wwwtimeshighereducationcomunijobslisting79803trackid=10)YORK ST JOHN UNIVERSITY

Lecturer in Business and Economics(wwwtimeshighereducationcomunijobslisting79816trackid=10)THE UNIVERSITY OF HONG KONG

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 714

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Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 814

should-not-be-norm-england-says-minister)

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Best universities in the UK (studentbest-universitiesbest-universities-uk)September 5 2017

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Best universities in Canada (studentbest-universitiesbest-universities-canada)September 5 2017

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 914

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USS strike why I wonrsquot join the pensions strike (bloguss-strike-why-i-wont-join-pensions-strike) Qualied actuary and academic Nick Foster says the case foruniversity pension reform cannot be ignored despite a brilliant anti-cuts PR campaign

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V-c under re for claiming Open University academics(newsv-c-under-re-claiming-open-university-academics-dont-teach) Peter Horrocksrsquo comments about development of learning materialsbranded lsquoan attack on OU sta and the institution itselfrsquo

(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out)

PJ Thumrsquos treatment will dampen Singaporean(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out) Politiciansrsquo disparagement of historianrsquos research signals thatalternative interpretations of the city statersquos past will not be toleratedsays Linda Lim

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1014

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1114

Embed View on Twitter

Tweets by timeshighered

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Better recognition of the wider social benefits of both teaching and research would help universities regain public goodwill says nick_petford timeshighereducationcomopinionvalue-hellip

TimesHigherEducationtimeshighered

Value for money is not only about individualsBetter recognition of the wider social benefits of both teaching and researchhelliptimeshighereducationcom

TimesHigherEducationtimeshighered

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

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httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

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Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

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UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

Contact Us (contact-us)

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1414

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Subscribe (httpsshoptimeshighereducationcoukfooter3)

Page 2: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 214

(newsare-researchers-

Are researchers wreaking revenge on Rate My Professors(newsare-researchers-wreaking-revenge-on-rate-my-professors)

Source Getty

Students have a fondness for sharing their views about their universities online whether they aresounding o or singing its praises And a new study suggests that far from being meaninglesschatter this feedback oers a remarkably accurate guide to an institutionrsquos performance

The research presented at the annual conference of the UKrsquos Quality Assurance Agency thisweek even suggests that monitoring studentsrsquo online feedback could form an important part ofhigher educationrsquos regulatory regime

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 314

wreaking-revenge-on-rate-my-professors)

READ MORE

Alex Griths a research ocer at LSErsquosrsquo Centre for Analysis of Risk and Regulation collectedmore than 200000 anonymised student ratings that score UK higher education providers on aone-to-ve scale from three data sources Facebook Whatuni and StudentCrowd

Not only did these reveal a relatively positive view of institutionsrsquo performance ndash the averagescore on the platforms was 433 411 and 408 respectively ndash the creation of an overall ldquocollectivejudgementrdquo score revealed that the ratings were closely correlated with established measures ofquality in the sector

For example the average rating for English providers that met requirements in their annualprovider review formerly operated by the Higher Education Funding Council for England was419 while the mean for institutions that needed an action plan to pass was 405

Meanwhile the average score for institutions that secured a ldquogoldrdquo rating in the teachingexcellence framework was 432 while for ldquosilverrdquo providers it was 417 and for ldquobronzerdquocampuses it was 413

Dr Griths also found a correlation between the ratings and providersrsquo overall satisfaction scoresin the National Student Survey

He suggested that unsolicited online feedback could play an important role in sector regulation inan era when there is strong demand for student-focused and timely information on sectorperformance but there is little appetite for new burdensome data collections

Dr Griths whose previous research(httpqualitysafetybmjcomcontentearly20170925bmjqs-2017-006847) has revealed howsocial media feedback could predict the results of UK hospitalsrsquo Care Quality Commission ratingswas even able to calculate month-by-month averages of student ratings These revealed thatstudents are most satised with their universities over the summer and in the rst weeks of termbefore slumping around Christmas rising through January and February and then hitting theirlowest point during March and April coinciding with institutionsrsquo examination and assessmentperiods

Dr Griths told Times Higher Education that his ndings reected the theory of the ldquowisdom ofcrowdsrdquo which states that even if the majority of people in a group are not especially well-informed or rational large groups can be remarkably insightful under the right circumstances

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 414

He argued that online feedback could be a ldquovery useful guiderdquo for a regulator or for a universityseeking to improve its performance

ldquoWe would never suggest that this gets used in isolation by a regulator to take action but it couldbe one part of their toolboxrdquo Dr Griths said ldquoIt can certainly throw up suggestions of wherethere might be concerns

ldquoWhat is advantageous is that this data is available on a daily basis so you donrsquot have to wait for awhole year for datardquo

Will Naylor the QAArsquos director of colleges and alternative providers said that while online datawere ldquounlikely to supersede the need for formal measuresrdquo of standards ldquothey may giveuniversities and colleges more opportunities for organisational learning and improving thestudent experiencerdquo

But Mr Naylor added ldquoFirst we need to do more work including to assess whether studentswould accept the use of feedback data for this purposerdquo

chrishavergaltimeshighereducationcom (mailtochrishavergaltimeshighereducationcom)

Read more about Teaching and learning (policyteaching-and-learning)

RELATED ARTICLES

(newsare-

researchers-wreaking-revenge-on-rate-my-professors)

Are researchers wreaking revenge on Rate My Professors (newsare-researchers-wreaking-revenge-on-rate-my-professors) July 19 2017

(newsacademics-blame-vindictive-students-poor-course-evaluations)

Academics blame lsquovindictiversquo students for poor course evaluations(newsacademics-blame-vindictive-students-poor-course-evaluations)

October 27 2016

(newsgrowing-evidence-anti-

Growing evidence of anti-female bias in student surveys(newsgrowing-evidence-anti-female-bias-student-surveys) August 14 2016

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 514

HAVE YOUR SAY

Comment

Please make sure that your comment does not contravene our terms and conditions (terms-and-conditions) Update your username to use in public-facing parts of the site such as commenting on articles here (user)

Submit comment

female-bias-student-surveys)

(commentstudent-evaluations-teaching-no-measure-tef)

Student evaluations of teaching no measure for the TEF(commentstudent-evaluations-teaching-no-measure-tef) June 9 2016

(newsrisk-

based-quality-assessment-cannot-work-study-concludes)

Risk-based quality assessment lsquocannot workrsquo study concludes(newsrisk-based-quality-assessment-cannot-work-study-concludes)

November 26 2015

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 614

FEATURED JOBS

See all jobs (wwwtimeshighereducationcomunijobslistings)

Looking for the next step in your career

Search Jobs

Phd Fellowship at the Department of Computer Science(wwwtimeshighereducationcomunijobslisting79848trackid=10)NORWEGIAN UNIVERSITY OF SCIENCE amp TECHNOLOGY -NTNU

Senior Lecturer in Marketing(wwwtimeshighereducationcomunijobslisting79817trackid=10)UNIVERSITY OF STRATHCLYDE

Subject Manager (Studies in Language and Literature LanguageAcquisition)(wwwtimeshighereducationcomunijobslisting79823trackid=10)INTERNATIONAL BACCALAUREATE

Lecturer in Design History and Theory(wwwtimeshighereducationcomunijobslisting79803trackid=10)YORK ST JOHN UNIVERSITY

Lecturer in Business and Economics(wwwtimeshighereducationcomunijobslisting79816trackid=10)THE UNIVERSITY OF HONG KONG

Job title keywords or company name

Location

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 714

(hubhigher-education-academypteaching-masterclass)

Teaching Masterclass (hubhigher-education-academypteaching-masterclass)

Feedback shows HEA teaching masterclass makes a dierence in China

Promoted by Teaching Masterclass

MOST VIEWED

SPONSORED

(newsthree-years-campus-

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 814

should-not-be-norm-england-says-minister)

(studentbest-universitiesbest-universities-uk)

Best universities in the UK (studentbest-universitiesbest-universities-uk)September 5 2017

(studentbest-universitiesbest-universities-united-states)

Best universities in the United States (studentbest-universitiesbest-universities-united-states)September 5 2017

(studentbest-universitiesbest-universities-australia)

Best universities in Australia (studentbest-universitiesbest-universities-australia)September 5 2017

(studentbest-

Best universities in Canada (studentbest-universitiesbest-universities-canada)September 5 2017

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 914

MOST COMMENTED

universitiesbest-universities-canada)

(bloguss-strike-why-i-wont-join-pensions-strike)

USS strike why I wonrsquot join the pensions strike (bloguss-strike-why-i-wont-join-pensions-strike) Qualied actuary and academic Nick Foster says the case foruniversity pension reform cannot be ignored despite a brilliant anti-cuts PR campaign

(newsv-c-under-re-claiming-open-university-academics-dont-teach)

V-c under re for claiming Open University academics(newsv-c-under-re-claiming-open-university-academics-dont-teach) Peter Horrocksrsquo comments about development of learning materialsbranded lsquoan attack on OU sta and the institution itselfrsquo

(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out)

PJ Thumrsquos treatment will dampen Singaporean(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out) Politiciansrsquo disparagement of historianrsquos research signals thatalternative interpretations of the city statersquos past will not be toleratedsays Linda Lim

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1014

(newsopen-university-v-c-peter-horrocks-announces-resignation)

Open University v-c Peter Horrocks announces resignation(newsopen-university-v-c-peter-horrocks-announces-resignation) Vice-chancellor stands down after union members passed nocondence vote

(featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny)

Clothes do not make the woman what female academicswear (featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny) Women and their clothing are scrutinised more closely because menare seen as the norm in academia Emma Rees considers the codes atplay in what is supposedly a radical space

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1114

Embed View on Twitter

Tweets by timeshighered

12m

Better recognition of the wider social benefits of both teaching and research would help universities regain public goodwill says nick_petford timeshighereducationcomopinionvalue-hellip

TimesHigherEducationtimeshighered

Value for money is not only about individualsBetter recognition of the wider social benefits of both teaching and researchhelliptimeshighereducationcom

TimesHigherEducationtimeshighered

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1214

YOU MIGHT ALSO LIKE

(hubpearth-sciences-uj)

Earth Sciences at UJ (hubpearth-sciences-uj)South Africa The most valuable piece of minerals real estate in the world

We are sitting on the worlds

Promoted by University of Johannesburg

SPONSORED

(opinionmoocs-are-solution-search-problem)

Moocs are a solution in search of a problem(opinionmoocs-are-solution-search-problem) April 26 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

(newsacademic-fraud-real-challenge-uks-quality-assurance)

Academic fraud a lsquoreal challengersquo to UKrsquos quality assurance(newsacademic-fraud-real-challenge-uks-quality-assurance) April 25 2018

(newsthree-years-campus-should-not-be-norm-england-says-minister)

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

(newsuks-elite-universities-still-have-social-justice-problem)

UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

Contact Us (contact-us)

About Us (about-us)

Write for the THE (newswriting-for-times-higher-education418274article)

Terms amp Conditions (httpswwwtescomtermsterms-and-conditions)

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1414

Privacy (httpswwwtescomtermsprivacy-policy)

Cookie Policy (cookie-policy)

Subscribe

If you like what youre reading online why not take advantage of our subscription and get unlimited access toall of Times Higher Educations content

Youll get full access to our website print and digital editions and the Times Higher Education app for iOSAndroid and Kindle Fire devices

Subscribe (httpsshoptimeshighereducationcoukfooter3)

Page 3: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 314

wreaking-revenge-on-rate-my-professors)

READ MORE

Alex Griths a research ocer at LSErsquosrsquo Centre for Analysis of Risk and Regulation collectedmore than 200000 anonymised student ratings that score UK higher education providers on aone-to-ve scale from three data sources Facebook Whatuni and StudentCrowd

Not only did these reveal a relatively positive view of institutionsrsquo performance ndash the averagescore on the platforms was 433 411 and 408 respectively ndash the creation of an overall ldquocollectivejudgementrdquo score revealed that the ratings were closely correlated with established measures ofquality in the sector

For example the average rating for English providers that met requirements in their annualprovider review formerly operated by the Higher Education Funding Council for England was419 while the mean for institutions that needed an action plan to pass was 405

Meanwhile the average score for institutions that secured a ldquogoldrdquo rating in the teachingexcellence framework was 432 while for ldquosilverrdquo providers it was 417 and for ldquobronzerdquocampuses it was 413

Dr Griths also found a correlation between the ratings and providersrsquo overall satisfaction scoresin the National Student Survey

He suggested that unsolicited online feedback could play an important role in sector regulation inan era when there is strong demand for student-focused and timely information on sectorperformance but there is little appetite for new burdensome data collections

Dr Griths whose previous research(httpqualitysafetybmjcomcontentearly20170925bmjqs-2017-006847) has revealed howsocial media feedback could predict the results of UK hospitalsrsquo Care Quality Commission ratingswas even able to calculate month-by-month averages of student ratings These revealed thatstudents are most satised with their universities over the summer and in the rst weeks of termbefore slumping around Christmas rising through January and February and then hitting theirlowest point during March and April coinciding with institutionsrsquo examination and assessmentperiods

Dr Griths told Times Higher Education that his ndings reected the theory of the ldquowisdom ofcrowdsrdquo which states that even if the majority of people in a group are not especially well-informed or rational large groups can be remarkably insightful under the right circumstances

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 414

He argued that online feedback could be a ldquovery useful guiderdquo for a regulator or for a universityseeking to improve its performance

ldquoWe would never suggest that this gets used in isolation by a regulator to take action but it couldbe one part of their toolboxrdquo Dr Griths said ldquoIt can certainly throw up suggestions of wherethere might be concerns

ldquoWhat is advantageous is that this data is available on a daily basis so you donrsquot have to wait for awhole year for datardquo

Will Naylor the QAArsquos director of colleges and alternative providers said that while online datawere ldquounlikely to supersede the need for formal measuresrdquo of standards ldquothey may giveuniversities and colleges more opportunities for organisational learning and improving thestudent experiencerdquo

But Mr Naylor added ldquoFirst we need to do more work including to assess whether studentswould accept the use of feedback data for this purposerdquo

chrishavergaltimeshighereducationcom (mailtochrishavergaltimeshighereducationcom)

Read more about Teaching and learning (policyteaching-and-learning)

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Growing evidence of anti-female bias in student surveys(newsgrowing-evidence-anti-female-bias-student-surveys) August 14 2016

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 514

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female-bias-student-surveys)

(commentstudent-evaluations-teaching-no-measure-tef)

Student evaluations of teaching no measure for the TEF(commentstudent-evaluations-teaching-no-measure-tef) June 9 2016

(newsrisk-

based-quality-assessment-cannot-work-study-concludes)

Risk-based quality assessment lsquocannot workrsquo study concludes(newsrisk-based-quality-assessment-cannot-work-study-concludes)

November 26 2015

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 614

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Senior Lecturer in Marketing(wwwtimeshighereducationcomunijobslisting79817trackid=10)UNIVERSITY OF STRATHCLYDE

Subject Manager (Studies in Language and Literature LanguageAcquisition)(wwwtimeshighereducationcomunijobslisting79823trackid=10)INTERNATIONAL BACCALAUREATE

Lecturer in Design History and Theory(wwwtimeshighereducationcomunijobslisting79803trackid=10)YORK ST JOHN UNIVERSITY

Lecturer in Business and Economics(wwwtimeshighereducationcomunijobslisting79816trackid=10)THE UNIVERSITY OF HONG KONG

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

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Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 814

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USS strike why I wonrsquot join the pensions strike (bloguss-strike-why-i-wont-join-pensions-strike) Qualied actuary and academic Nick Foster says the case foruniversity pension reform cannot be ignored despite a brilliant anti-cuts PR campaign

(newsv-c-under-re-claiming-open-university-academics-dont-teach)

V-c under re for claiming Open University academics(newsv-c-under-re-claiming-open-university-academics-dont-teach) Peter Horrocksrsquo comments about development of learning materialsbranded lsquoan attack on OU sta and the institution itselfrsquo

(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out)

PJ Thumrsquos treatment will dampen Singaporean(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out) Politiciansrsquo disparagement of historianrsquos research signals thatalternative interpretations of the city statersquos past will not be toleratedsays Linda Lim

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1014

(newsopen-university-v-c-peter-horrocks-announces-resignation)

Open University v-c Peter Horrocks announces resignation(newsopen-university-v-c-peter-horrocks-announces-resignation) Vice-chancellor stands down after union members passed nocondence vote

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Clothes do not make the woman what female academicswear (featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny) Women and their clothing are scrutinised more closely because menare seen as the norm in academia Emma Rees considers the codes atplay in what is supposedly a radical space

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1114

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Better recognition of the wider social benefits of both teaching and research would help universities regain public goodwill says nick_petford timeshighereducationcomopinionvalue-hellip

TimesHigherEducationtimeshighered

Value for money is not only about individualsBetter recognition of the wider social benefits of both teaching and researchhelliptimeshighereducationcom

TimesHigherEducationtimeshighered

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1214

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Moocs are a solution in search of a problem(opinionmoocs-are-solution-search-problem) April 26 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

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Academic fraud a lsquoreal challengersquo to UKrsquos quality assurance(newsacademic-fraud-real-challenge-uks-quality-assurance) April 25 2018

(newsthree-years-campus-should-not-be-norm-england-says-minister)

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

(newsuks-elite-universities-still-have-social-justice-problem)

UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

Contact Us (contact-us)

About Us (about-us)

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1414

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Page 4: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 414

He argued that online feedback could be a ldquovery useful guiderdquo for a regulator or for a universityseeking to improve its performance

ldquoWe would never suggest that this gets used in isolation by a regulator to take action but it couldbe one part of their toolboxrdquo Dr Griths said ldquoIt can certainly throw up suggestions of wherethere might be concerns

ldquoWhat is advantageous is that this data is available on a daily basis so you donrsquot have to wait for awhole year for datardquo

Will Naylor the QAArsquos director of colleges and alternative providers said that while online datawere ldquounlikely to supersede the need for formal measuresrdquo of standards ldquothey may giveuniversities and colleges more opportunities for organisational learning and improving thestudent experiencerdquo

But Mr Naylor added ldquoFirst we need to do more work including to assess whether studentswould accept the use of feedback data for this purposerdquo

chrishavergaltimeshighereducationcom (mailtochrishavergaltimeshighereducationcom)

Read more about Teaching and learning (policyteaching-and-learning)

RELATED ARTICLES

(newsare-

researchers-wreaking-revenge-on-rate-my-professors)

Are researchers wreaking revenge on Rate My Professors (newsare-researchers-wreaking-revenge-on-rate-my-professors) July 19 2017

(newsacademics-blame-vindictive-students-poor-course-evaluations)

Academics blame lsquovindictiversquo students for poor course evaluations(newsacademics-blame-vindictive-students-poor-course-evaluations)

October 27 2016

(newsgrowing-evidence-anti-

Growing evidence of anti-female bias in student surveys(newsgrowing-evidence-anti-female-bias-student-surveys) August 14 2016

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 514

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female-bias-student-surveys)

(commentstudent-evaluations-teaching-no-measure-tef)

Student evaluations of teaching no measure for the TEF(commentstudent-evaluations-teaching-no-measure-tef) June 9 2016

(newsrisk-

based-quality-assessment-cannot-work-study-concludes)

Risk-based quality assessment lsquocannot workrsquo study concludes(newsrisk-based-quality-assessment-cannot-work-study-concludes)

November 26 2015

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 614

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Senior Lecturer in Marketing(wwwtimeshighereducationcomunijobslisting79817trackid=10)UNIVERSITY OF STRATHCLYDE

Subject Manager (Studies in Language and Literature LanguageAcquisition)(wwwtimeshighereducationcomunijobslisting79823trackid=10)INTERNATIONAL BACCALAUREATE

Lecturer in Design History and Theory(wwwtimeshighereducationcomunijobslisting79803trackid=10)YORK ST JOHN UNIVERSITY

Lecturer in Business and Economics(wwwtimeshighereducationcomunijobslisting79816trackid=10)THE UNIVERSITY OF HONG KONG

Job title keywords or company name

Location

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 714

(hubhigher-education-academypteaching-masterclass)

Teaching Masterclass (hubhigher-education-academypteaching-masterclass)

Feedback shows HEA teaching masterclass makes a dierence in China

Promoted by Teaching Masterclass

MOST VIEWED

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(newsthree-years-campus-

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 814

should-not-be-norm-england-says-minister)

(studentbest-universitiesbest-universities-uk)

Best universities in the UK (studentbest-universitiesbest-universities-uk)September 5 2017

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Best universities in the United States (studentbest-universitiesbest-universities-united-states)September 5 2017

(studentbest-universitiesbest-universities-australia)

Best universities in Australia (studentbest-universitiesbest-universities-australia)September 5 2017

(studentbest-

Best universities in Canada (studentbest-universitiesbest-universities-canada)September 5 2017

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 914

MOST COMMENTED

universitiesbest-universities-canada)

(bloguss-strike-why-i-wont-join-pensions-strike)

USS strike why I wonrsquot join the pensions strike (bloguss-strike-why-i-wont-join-pensions-strike) Qualied actuary and academic Nick Foster says the case foruniversity pension reform cannot be ignored despite a brilliant anti-cuts PR campaign

(newsv-c-under-re-claiming-open-university-academics-dont-teach)

V-c under re for claiming Open University academics(newsv-c-under-re-claiming-open-university-academics-dont-teach) Peter Horrocksrsquo comments about development of learning materialsbranded lsquoan attack on OU sta and the institution itselfrsquo

(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out)

PJ Thumrsquos treatment will dampen Singaporean(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out) Politiciansrsquo disparagement of historianrsquos research signals thatalternative interpretations of the city statersquos past will not be toleratedsays Linda Lim

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1014

(newsopen-university-v-c-peter-horrocks-announces-resignation)

Open University v-c Peter Horrocks announces resignation(newsopen-university-v-c-peter-horrocks-announces-resignation) Vice-chancellor stands down after union members passed nocondence vote

(featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny)

Clothes do not make the woman what female academicswear (featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny) Women and their clothing are scrutinised more closely because menare seen as the norm in academia Emma Rees considers the codes atplay in what is supposedly a radical space

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1114

Embed View on Twitter

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Better recognition of the wider social benefits of both teaching and research would help universities regain public goodwill says nick_petford timeshighereducationcomopinionvalue-hellip

TimesHigherEducationtimeshighered

Value for money is not only about individualsBetter recognition of the wider social benefits of both teaching and researchhelliptimeshighereducationcom

TimesHigherEducationtimeshighered

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1214

YOU MIGHT ALSO LIKE

(hubpearth-sciences-uj)

Earth Sciences at UJ (hubpearth-sciences-uj)South Africa The most valuable piece of minerals real estate in the world

We are sitting on the worlds

Promoted by University of Johannesburg

SPONSORED

(opinionmoocs-are-solution-search-problem)

Moocs are a solution in search of a problem(opinionmoocs-are-solution-search-problem) April 26 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

(newsacademic-fraud-real-challenge-uks-quality-assurance)

Academic fraud a lsquoreal challengersquo to UKrsquos quality assurance(newsacademic-fraud-real-challenge-uks-quality-assurance) April 25 2018

(newsthree-years-campus-should-not-be-norm-england-says-minister)

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

(newsuks-elite-universities-still-have-social-justice-problem)

UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

Contact Us (contact-us)

About Us (about-us)

Write for the THE (newswriting-for-times-higher-education418274article)

Terms amp Conditions (httpswwwtescomtermsterms-and-conditions)

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1414

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Subscribe (httpsshoptimeshighereducationcoukfooter3)

Page 5: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 514

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Please make sure that your comment does not contravene our terms and conditions (terms-and-conditions) Update your username to use in public-facing parts of the site such as commenting on articles here (user)

Submit comment

female-bias-student-surveys)

(commentstudent-evaluations-teaching-no-measure-tef)

Student evaluations of teaching no measure for the TEF(commentstudent-evaluations-teaching-no-measure-tef) June 9 2016

(newsrisk-

based-quality-assessment-cannot-work-study-concludes)

Risk-based quality assessment lsquocannot workrsquo study concludes(newsrisk-based-quality-assessment-cannot-work-study-concludes)

November 26 2015

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 614

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See all jobs (wwwtimeshighereducationcomunijobslistings)

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Phd Fellowship at the Department of Computer Science(wwwtimeshighereducationcomunijobslisting79848trackid=10)NORWEGIAN UNIVERSITY OF SCIENCE amp TECHNOLOGY -NTNU

Senior Lecturer in Marketing(wwwtimeshighereducationcomunijobslisting79817trackid=10)UNIVERSITY OF STRATHCLYDE

Subject Manager (Studies in Language and Literature LanguageAcquisition)(wwwtimeshighereducationcomunijobslisting79823trackid=10)INTERNATIONAL BACCALAUREATE

Lecturer in Design History and Theory(wwwtimeshighereducationcomunijobslisting79803trackid=10)YORK ST JOHN UNIVERSITY

Lecturer in Business and Economics(wwwtimeshighereducationcomunijobslisting79816trackid=10)THE UNIVERSITY OF HONG KONG

Job title keywords or company name

Location

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 714

(hubhigher-education-academypteaching-masterclass)

Teaching Masterclass (hubhigher-education-academypteaching-masterclass)

Feedback shows HEA teaching masterclass makes a dierence in China

Promoted by Teaching Masterclass

MOST VIEWED

SPONSORED

(newsthree-years-campus-

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 814

should-not-be-norm-england-says-minister)

(studentbest-universitiesbest-universities-uk)

Best universities in the UK (studentbest-universitiesbest-universities-uk)September 5 2017

(studentbest-universitiesbest-universities-united-states)

Best universities in the United States (studentbest-universitiesbest-universities-united-states)September 5 2017

(studentbest-universitiesbest-universities-australia)

Best universities in Australia (studentbest-universitiesbest-universities-australia)September 5 2017

(studentbest-

Best universities in Canada (studentbest-universitiesbest-universities-canada)September 5 2017

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 914

MOST COMMENTED

universitiesbest-universities-canada)

(bloguss-strike-why-i-wont-join-pensions-strike)

USS strike why I wonrsquot join the pensions strike (bloguss-strike-why-i-wont-join-pensions-strike) Qualied actuary and academic Nick Foster says the case foruniversity pension reform cannot be ignored despite a brilliant anti-cuts PR campaign

(newsv-c-under-re-claiming-open-university-academics-dont-teach)

V-c under re for claiming Open University academics(newsv-c-under-re-claiming-open-university-academics-dont-teach) Peter Horrocksrsquo comments about development of learning materialsbranded lsquoan attack on OU sta and the institution itselfrsquo

(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out)

PJ Thumrsquos treatment will dampen Singaporean(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out) Politiciansrsquo disparagement of historianrsquos research signals thatalternative interpretations of the city statersquos past will not be toleratedsays Linda Lim

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1014

(newsopen-university-v-c-peter-horrocks-announces-resignation)

Open University v-c Peter Horrocks announces resignation(newsopen-university-v-c-peter-horrocks-announces-resignation) Vice-chancellor stands down after union members passed nocondence vote

(featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny)

Clothes do not make the woman what female academicswear (featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny) Women and their clothing are scrutinised more closely because menare seen as the norm in academia Emma Rees considers the codes atplay in what is supposedly a radical space

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1114

Embed View on Twitter

Tweets by timeshighered

12m

Better recognition of the wider social benefits of both teaching and research would help universities regain public goodwill says nick_petford timeshighereducationcomopinionvalue-hellip

TimesHigherEducationtimeshighered

Value for money is not only about individualsBetter recognition of the wider social benefits of both teaching and researchhelliptimeshighereducationcom

TimesHigherEducationtimeshighered

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1214

YOU MIGHT ALSO LIKE

(hubpearth-sciences-uj)

Earth Sciences at UJ (hubpearth-sciences-uj)South Africa The most valuable piece of minerals real estate in the world

We are sitting on the worlds

Promoted by University of Johannesburg

SPONSORED

(opinionmoocs-are-solution-search-problem)

Moocs are a solution in search of a problem(opinionmoocs-are-solution-search-problem) April 26 2018

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Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

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Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

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Best universities in the UK (studentbest-universitiesbest-universities-uk)September 5 2017

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(bloguss-strike-why-i-wont-join-pensions-strike)

USS strike why I wonrsquot join the pensions strike (bloguss-strike-why-i-wont-join-pensions-strike) Qualied actuary and academic Nick Foster says the case foruniversity pension reform cannot be ignored despite a brilliant anti-cuts PR campaign

(newsv-c-under-re-claiming-open-university-academics-dont-teach)

V-c under re for claiming Open University academics(newsv-c-under-re-claiming-open-university-academics-dont-teach) Peter Horrocksrsquo comments about development of learning materialsbranded lsquoan attack on OU sta and the institution itselfrsquo

(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out)

PJ Thumrsquos treatment will dampen Singaporean(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out) Politiciansrsquo disparagement of historianrsquos research signals thatalternative interpretations of the city statersquos past will not be toleratedsays Linda Lim

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1014

(newsopen-university-v-c-peter-horrocks-announces-resignation)

Open University v-c Peter Horrocks announces resignation(newsopen-university-v-c-peter-horrocks-announces-resignation) Vice-chancellor stands down after union members passed nocondence vote

(featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny)

Clothes do not make the woman what female academicswear (featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny) Women and their clothing are scrutinised more closely because menare seen as the norm in academia Emma Rees considers the codes atplay in what is supposedly a radical space

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Better recognition of the wider social benefits of both teaching and research would help universities regain public goodwill says nick_petford timeshighereducationcomopinionvalue-hellip

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Value for money is not only about individualsBetter recognition of the wider social benefits of both teaching and researchhelliptimeshighereducationcom

TimesHigherEducationtimeshighered

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Earth Sciences at UJ (hubpearth-sciences-uj)South Africa The most valuable piece of minerals real estate in the world

We are sitting on the worlds

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(opinionmoocs-are-solution-search-problem)

Moocs are a solution in search of a problem(opinionmoocs-are-solution-search-problem) April 26 2018

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httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

(newsacademic-fraud-real-challenge-uks-quality-assurance)

Academic fraud a lsquoreal challengersquo to UKrsquos quality assurance(newsacademic-fraud-real-challenge-uks-quality-assurance) April 25 2018

(newsthree-years-campus-should-not-be-norm-england-says-minister)

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

(newsuks-elite-universities-still-have-social-justice-problem)

UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

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Page 7: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 714

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Feedback shows HEA teaching masterclass makes a dierence in China

Promoted by Teaching Masterclass

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Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 814

should-not-be-norm-england-says-minister)

(studentbest-universitiesbest-universities-uk)

Best universities in the UK (studentbest-universitiesbest-universities-uk)September 5 2017

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Best universities in the United States (studentbest-universitiesbest-universities-united-states)September 5 2017

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Best universities in Australia (studentbest-universitiesbest-universities-australia)September 5 2017

(studentbest-

Best universities in Canada (studentbest-universitiesbest-universities-canada)September 5 2017

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 914

MOST COMMENTED

universitiesbest-universities-canada)

(bloguss-strike-why-i-wont-join-pensions-strike)

USS strike why I wonrsquot join the pensions strike (bloguss-strike-why-i-wont-join-pensions-strike) Qualied actuary and academic Nick Foster says the case foruniversity pension reform cannot be ignored despite a brilliant anti-cuts PR campaign

(newsv-c-under-re-claiming-open-university-academics-dont-teach)

V-c under re for claiming Open University academics(newsv-c-under-re-claiming-open-university-academics-dont-teach) Peter Horrocksrsquo comments about development of learning materialsbranded lsquoan attack on OU sta and the institution itselfrsquo

(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out)

PJ Thumrsquos treatment will dampen Singaporean(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out) Politiciansrsquo disparagement of historianrsquos research signals thatalternative interpretations of the city statersquos past will not be toleratedsays Linda Lim

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1014

(newsopen-university-v-c-peter-horrocks-announces-resignation)

Open University v-c Peter Horrocks announces resignation(newsopen-university-v-c-peter-horrocks-announces-resignation) Vice-chancellor stands down after union members passed nocondence vote

(featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny)

Clothes do not make the woman what female academicswear (featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny) Women and their clothing are scrutinised more closely because menare seen as the norm in academia Emma Rees considers the codes atplay in what is supposedly a radical space

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1114

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12m

Better recognition of the wider social benefits of both teaching and research would help universities regain public goodwill says nick_petford timeshighereducationcomopinionvalue-hellip

TimesHigherEducationtimeshighered

Value for money is not only about individualsBetter recognition of the wider social benefits of both teaching and researchhelliptimeshighereducationcom

TimesHigherEducationtimeshighered

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1214

YOU MIGHT ALSO LIKE

(hubpearth-sciences-uj)

Earth Sciences at UJ (hubpearth-sciences-uj)South Africa The most valuable piece of minerals real estate in the world

We are sitting on the worlds

Promoted by University of Johannesburg

SPONSORED

(opinionmoocs-are-solution-search-problem)

Moocs are a solution in search of a problem(opinionmoocs-are-solution-search-problem) April 26 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

(newsacademic-fraud-real-challenge-uks-quality-assurance)

Academic fraud a lsquoreal challengersquo to UKrsquos quality assurance(newsacademic-fraud-real-challenge-uks-quality-assurance) April 25 2018

(newsthree-years-campus-should-not-be-norm-england-says-minister)

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

(newsuks-elite-universities-still-have-social-justice-problem)

UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

Contact Us (contact-us)

About Us (about-us)

Write for the THE (newswriting-for-times-higher-education418274article)

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1414

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If you like what youre reading online why not take advantage of our subscription and get unlimited access toall of Times Higher Educations content

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Subscribe (httpsshoptimeshighereducationcoukfooter3)

Page 8: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 814

should-not-be-norm-england-says-minister)

(studentbest-universitiesbest-universities-uk)

Best universities in the UK (studentbest-universitiesbest-universities-uk)September 5 2017

(studentbest-universitiesbest-universities-united-states)

Best universities in the United States (studentbest-universitiesbest-universities-united-states)September 5 2017

(studentbest-universitiesbest-universities-australia)

Best universities in Australia (studentbest-universitiesbest-universities-australia)September 5 2017

(studentbest-

Best universities in Canada (studentbest-universitiesbest-universities-canada)September 5 2017

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 914

MOST COMMENTED

universitiesbest-universities-canada)

(bloguss-strike-why-i-wont-join-pensions-strike)

USS strike why I wonrsquot join the pensions strike (bloguss-strike-why-i-wont-join-pensions-strike) Qualied actuary and academic Nick Foster says the case foruniversity pension reform cannot be ignored despite a brilliant anti-cuts PR campaign

(newsv-c-under-re-claiming-open-university-academics-dont-teach)

V-c under re for claiming Open University academics(newsv-c-under-re-claiming-open-university-academics-dont-teach) Peter Horrocksrsquo comments about development of learning materialsbranded lsquoan attack on OU sta and the institution itselfrsquo

(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out)

PJ Thumrsquos treatment will dampen Singaporean(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out) Politiciansrsquo disparagement of historianrsquos research signals thatalternative interpretations of the city statersquos past will not be toleratedsays Linda Lim

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1014

(newsopen-university-v-c-peter-horrocks-announces-resignation)

Open University v-c Peter Horrocks announces resignation(newsopen-university-v-c-peter-horrocks-announces-resignation) Vice-chancellor stands down after union members passed nocondence vote

(featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny)

Clothes do not make the woman what female academicswear (featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny) Women and their clothing are scrutinised more closely because menare seen as the norm in academia Emma Rees considers the codes atplay in what is supposedly a radical space

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1114

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12m

Better recognition of the wider social benefits of both teaching and research would help universities regain public goodwill says nick_petford timeshighereducationcomopinionvalue-hellip

TimesHigherEducationtimeshighered

Value for money is not only about individualsBetter recognition of the wider social benefits of both teaching and researchhelliptimeshighereducationcom

TimesHigherEducationtimeshighered

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1214

YOU MIGHT ALSO LIKE

(hubpearth-sciences-uj)

Earth Sciences at UJ (hubpearth-sciences-uj)South Africa The most valuable piece of minerals real estate in the world

We are sitting on the worlds

Promoted by University of Johannesburg

SPONSORED

(opinionmoocs-are-solution-search-problem)

Moocs are a solution in search of a problem(opinionmoocs-are-solution-search-problem) April 26 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

(newsacademic-fraud-real-challenge-uks-quality-assurance)

Academic fraud a lsquoreal challengersquo to UKrsquos quality assurance(newsacademic-fraud-real-challenge-uks-quality-assurance) April 25 2018

(newsthree-years-campus-should-not-be-norm-england-says-minister)

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

(newsuks-elite-universities-still-have-social-justice-problem)

UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

Contact Us (contact-us)

About Us (about-us)

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1414

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Page 9: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 914

MOST COMMENTED

universitiesbest-universities-canada)

(bloguss-strike-why-i-wont-join-pensions-strike)

USS strike why I wonrsquot join the pensions strike (bloguss-strike-why-i-wont-join-pensions-strike) Qualied actuary and academic Nick Foster says the case foruniversity pension reform cannot be ignored despite a brilliant anti-cuts PR campaign

(newsv-c-under-re-claiming-open-university-academics-dont-teach)

V-c under re for claiming Open University academics(newsv-c-under-re-claiming-open-university-academics-dont-teach) Peter Horrocksrsquo comments about development of learning materialsbranded lsquoan attack on OU sta and the institution itselfrsquo

(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out)

PJ Thumrsquos treatment will dampen Singaporean(opinionpj-thums-treatment-will-dampen-singaporean-academics-willingness-speak-out) Politiciansrsquo disparagement of historianrsquos research signals thatalternative interpretations of the city statersquos past will not be toleratedsays Linda Lim

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1014

(newsopen-university-v-c-peter-horrocks-announces-resignation)

Open University v-c Peter Horrocks announces resignation(newsopen-university-v-c-peter-horrocks-announces-resignation) Vice-chancellor stands down after union members passed nocondence vote

(featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny)

Clothes do not make the woman what female academicswear (featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny) Women and their clothing are scrutinised more closely because menare seen as the norm in academia Emma Rees considers the codes atplay in what is supposedly a radical space

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1114

Embed View on Twitter

Tweets by timeshighered

12m

Better recognition of the wider social benefits of both teaching and research would help universities regain public goodwill says nick_petford timeshighereducationcomopinionvalue-hellip

TimesHigherEducationtimeshighered

Value for money is not only about individualsBetter recognition of the wider social benefits of both teaching and researchhelliptimeshighereducationcom

TimesHigherEducationtimeshighered

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1214

YOU MIGHT ALSO LIKE

(hubpearth-sciences-uj)

Earth Sciences at UJ (hubpearth-sciences-uj)South Africa The most valuable piece of minerals real estate in the world

We are sitting on the worlds

Promoted by University of Johannesburg

SPONSORED

(opinionmoocs-are-solution-search-problem)

Moocs are a solution in search of a problem(opinionmoocs-are-solution-search-problem) April 26 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

(newsacademic-fraud-real-challenge-uks-quality-assurance)

Academic fraud a lsquoreal challengersquo to UKrsquos quality assurance(newsacademic-fraud-real-challenge-uks-quality-assurance) April 25 2018

(newsthree-years-campus-should-not-be-norm-england-says-minister)

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

(newsuks-elite-universities-still-have-social-justice-problem)

UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

Contact Us (contact-us)

About Us (about-us)

Write for the THE (newswriting-for-times-higher-education418274article)

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1414

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If you like what youre reading online why not take advantage of our subscription and get unlimited access toall of Times Higher Educations content

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Subscribe (httpsshoptimeshighereducationcoukfooter3)

Page 10: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1014

(newsopen-university-v-c-peter-horrocks-announces-resignation)

Open University v-c Peter Horrocks announces resignation(newsopen-university-v-c-peter-horrocks-announces-resignation) Vice-chancellor stands down after union members passed nocondence vote

(featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny)

Clothes do not make the woman what female academicswear (featuresclothes-do-not-make-woman-what-female-academics-wear-subject-constant-scrutiny) Women and their clothing are scrutinised more closely because menare seen as the norm in academia Emma Rees considers the codes atplay in what is supposedly a radical space

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1114

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Better recognition of the wider social benefits of both teaching and research would help universities regain public goodwill says nick_petford timeshighereducationcomopinionvalue-hellip

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Value for money is not only about individualsBetter recognition of the wider social benefits of both teaching and researchhelliptimeshighereducationcom

TimesHigherEducationtimeshighered

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1214

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Earth Sciences at UJ (hubpearth-sciences-uj)South Africa The most valuable piece of minerals real estate in the world

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Moocs are a solution in search of a problem(opinionmoocs-are-solution-search-problem) April 26 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

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Academic fraud a lsquoreal challengersquo to UKrsquos quality assurance(newsacademic-fraud-real-challenge-uks-quality-assurance) April 25 2018

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Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

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UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

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Tweets by timeshighered

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Better recognition of the wider social benefits of both teaching and research would help universities regain public goodwill says nick_petford timeshighereducationcomopinionvalue-hellip

TimesHigherEducationtimeshighered

Value for money is not only about individualsBetter recognition of the wider social benefits of both teaching and researchhelliptimeshighereducationcom

TimesHigherEducationtimeshighered

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1214

YOU MIGHT ALSO LIKE

(hubpearth-sciences-uj)

Earth Sciences at UJ (hubpearth-sciences-uj)South Africa The most valuable piece of minerals real estate in the world

We are sitting on the worlds

Promoted by University of Johannesburg

SPONSORED

(opinionmoocs-are-solution-search-problem)

Moocs are a solution in search of a problem(opinionmoocs-are-solution-search-problem) April 26 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

(newsacademic-fraud-real-challenge-uks-quality-assurance)

Academic fraud a lsquoreal challengersquo to UKrsquos quality assurance(newsacademic-fraud-real-challenge-uks-quality-assurance) April 25 2018

(newsthree-years-campus-should-not-be-norm-england-says-minister)

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

(newsuks-elite-universities-still-have-social-justice-problem)

UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

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Page 12: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1214

YOU MIGHT ALSO LIKE

(hubpearth-sciences-uj)

Earth Sciences at UJ (hubpearth-sciences-uj)South Africa The most valuable piece of minerals real estate in the world

We are sitting on the worlds

Promoted by University of Johannesburg

SPONSORED

(opinionmoocs-are-solution-search-problem)

Moocs are a solution in search of a problem(opinionmoocs-are-solution-search-problem) April 26 2018

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

(newsacademic-fraud-real-challenge-uks-quality-assurance)

Academic fraud a lsquoreal challengersquo to UKrsquos quality assurance(newsacademic-fraud-real-challenge-uks-quality-assurance) April 25 2018

(newsthree-years-campus-should-not-be-norm-england-says-minister)

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

(newsuks-elite-universities-still-have-social-justice-problem)

UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

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Write for the THE (newswriting-for-times-higher-education418274article)

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26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

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Page 13: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1314

(newsacademic-fraud-real-challenge-uks-quality-assurance)

Academic fraud a lsquoreal challengersquo to UKrsquos quality assurance(newsacademic-fraud-real-challenge-uks-quality-assurance) April 25 2018

(newsthree-years-campus-should-not-be-norm-england-says-minister)

Three years on campus lsquoshould not be normrsquo in Englandsays minister (newsthree-years-campus-should-not-be-norm-england-says-minister) April 24 2018

(newsuks-elite-universities-still-have-social-justice-problem)

UKrsquos elite universities lsquostill have social justice problemrsquo(newsuks-elite-universities-still-have-social-justice-problem) April 23 2018

Contact Us (contact-us)

About Us (about-us)

Write for the THE (newswriting-for-times-higher-education418274article)

Terms amp Conditions (httpswwwtescomtermsterms-and-conditions)

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1414

Privacy (httpswwwtescomtermsprivacy-policy)

Cookie Policy (cookie-policy)

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Page 14: A B J...Study reveals feedback on social media sites closely correlate to measures of quality such as ... “It can certainly throw up suggestions of where ... Qualied actuary and

26042018 Student feedback on Facebook could be lsquovery usefulrsquo for regulators | Times Higher Education (THE)

httpswwwtimeshighereducationcomnewsstudent-feedback-facebook-could-be-very-useful-regulators 1414

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If you like what youre reading online why not take advantage of our subscription and get unlimited access toall of Times Higher Educations content

Youll get full access to our website print and digital editions and the Times Higher Education app for iOSAndroid and Kindle Fire devices

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