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1 A BESPOKE APPROACH TO BUSINESS
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1

A BESPOKE APPROACH TO BUSINESS

3 3

OUR ROOTS 3

OUR PRODUCTS 6

OUR TREATMENTS 16

AWARD-WINNING TRAINING 20

BUSINESS SUPPORT 22

OUR CLIENTS 26

AWARDS 29

PRESS 30

A BESPOKE APPROACH TO BUSINESS

ESPA [pron e’spa] noun. A ‘World’ of Spa and Wellness.

Value: verb. The Ultimate Spa Experience for the Guest, Commercial Value for the Client

Intricacy: adverb. (presented simply)

Origin: A luxury global brand, highly experienced team, worldwide support network and a genuine commitment to delivering the best.

visit espaskincare.com

Since the age of 21, Susan has

devoted her professional life to spa

and wellness, enriching people’s lives

globally. Her passion and aptitude

for the creation and management

of spas and natural products has

underpinned the success of health

retreats, luxury spas and wellness

centres internationally. Susan’s career

has also included health and beauty

journalism, spa education programmes

and the extensive development

of natural skincare and body care

products, which are based on the

principles of science and nature’s

powerful and efficacious ingredients.

The culmination of this knowledge

and a clear vision for what the spa

industry should be offering, led Susan

to create ESPA in 1993. In 2010, Susan

was honoured with an MBE from the

Queen in recognition of her services to

the spa and beauty industry.

SUE HARMSWORTH MBE.FOUNDER AND CEO, ESPA

UNIVERSALLY RECOGNISED AS ONE OF THE WORLD’S LEADING SPA EXPERTS, SUSAN HARMSWORTH’S INNOVATIVE, INSPIRATIONAL AND FORWARD THINKING APPROACH HAS SHAPED THE LUXURY SPA INDUSTRY INTO WHAT IT IS TODAY.

As the pace of modern life keeps accelerating,

our products and philosophy are more salient

now than ever before. ESPA was born from a

deep-rooted belief that in order to progress with

pace, you need to stop, recharge and reconsider.

Our spa knowledge and heritage, married with

natural ingredient intelligence, means we are a

unique business with equally unique products.

No one understands the synergies of mind, body

and soul better than ESPA.

This is not something we do, it’s everything we do.

As the world around us changes, our focus and

philosophy remains the same.

OUR ROOTSIt seems like yesterday, but in fact it began 30 years ago when Sue Harmsworth had a vision that, as commercialism, technology and greater consumer consumption increased, so would stress levels.

Spa China Awards 2012

– Best spa products

– ESPA 24-Hour Eye Moisturiser

3

WE OFFER A FULL AND COMPREHENSIVE RANGE OF EXCEPTIONALLY EFFICACIOUS SKIN AND BODY CARE PRODUCTS.

7 7

6

Every encounter with ESPA

brings with it a profound sense

of pleasure and discovery. Our

award-winning skincare range,

indulgent body collection and

men’s essentials combine optimal

levels of active ingredients –

select multiple actives, fusing

essential oils, marine extracts and

botanicals – that work in harmony

with you and your skin.

Each product we create is developed to meet the soaring expectations our therapists share with their spa customers worldwide – for both instant and long-lasting results.

FOUND IN LEADING SPAS AROUND THE WORLD, OUR LUXURIOUSLY NATURAL RANGE OF SKIN AND BODY CARE IS TESTAMENT TO OUR METICULOUS ATTENTION TO THE FINEST DETAIL.

OUR PRODUCTS

visit espaskincare.com

Obsessive by nature, we are

meticulous about every detail of

every product we create - from

the sumptuous textures to the

unique and evocative aromas.

Each part is as important as the

other, providing the very best

in luxury skincare, transforming

your client’s everyday routine

into a pleasurable ritual.

RED Magazine – Best of Beauty 2012

– Best Everyday Scrub

– Invigorating Body Reviver

To be truly revitalised skin needs lavishing with moisture daily.

7

OUR PRODUCTS

8

ESPA NEVER COMPROMISE ON QUALITY AND WE GO TO THE ENDS OF THE EARTH (LITERALLY) TO SOURCE THE FINEST AND MOST ACTIVE INGREDIENTS IN NATURE.

ESPA products are free from

Synthetic colour, fragrance

and parabens

Phthalates

DEA & TEA

Mineral oil

SLS & SLES

Silicone

Propylene glycol

Petrolatum

Our formulations blend exceptionally potent ingredients for optimal synergy, yielding unparalleled results.

Our factory in Somerset, England

Is licensed and accredited by

the Soil Association Ecocert

and the Organic Food Federation

Is accredited by the Fairtrade

Foundation

Is against animal testing and

none of our formulations have

ever been tested on animals

Is environmentally sound

Selects every batch of essential oil.

OUR PRODUCTS

Nothing is as powerful as nature and this provides the fundamental

building blocks to everything ESPA. We never replicate, imitate

or mimic. Our deep-rooted obsession in skincare has unleashed

and unlocked some of the most natural therapeutic formulas.

The result... a complete skincare collection and spa treatments

you’ll find both effective and therapeutic. It’s as simple as that.

We are proud to be a British company which manufactures our

products in our own factory in Somerset, England.

Natural Health & Beauty Awards 2012

– Best Face Mask

– ESPA Skin Radiance Mask

7

OUR PRODUCTS

10

FACE ESSENTIALS CLEANSE & EXFOLIATE

Hydrating Cleansing Milk 200ml

Balancing Foam Cleanser 150ml

Refining Skin Polish 55ml

SPAFRESH

Hydrating Floral Spafresh 200ml

Hydrating Floral Spafresh Spritzer 100ml

Balancing Herbal Spafresh 200ml

Balancing Herbal Spafresh Spritzer 100ml

MOISTURISE

24-Hour Replenishing Moisturiser 55ml

24-Hour Balancing Moisturiser 55ml

TREATReplenishing Face Treatment Oil 28ml

Balancing Face Treatment Oil 28ml

24-Hour Skin Saviour 40ml

Essential Protective Serum 25ml

Essential Cleansing Mask 55ml

Purifying Tea Tree Gel 55ml

EYES

Soothing Eye Lotion 100ml

24-Hour Replenishing Eye Moisturiser 25ml

Bio-Active Eye Cleanser 100ml

AGE-DEFYINGNourishing Cleansing Balm 60g

Revitalising Bio-Serum 25ml

Regenerating Moisture Complex 55ml

Regenerating Face Treatment Oil 28ml

Lift & Firm Intensive Serum 15ml

Lift & Firm Intensive Eye Serum 15ml

Lift & Firm Moisturiser 25ml

Lift & Firm Eye Moisturiser 15ml

Lift & Firm Mask 55ml

AGE-ENHANCINGLIFESTAGE NET8 Serum 30ml

LIFESTAGE Stage Release Moisturiser 50ml

LIFESTAGE Stage Release Moisturiser 25ml

LIFESTAGE Stage Release Eye Moisturiser 15ml

FACE SOLUTIONSCellular Hydration Intensive Serum 15ml

Skin Radiance Moisturiser 25ml

Skin Radiance Mask 25ml

Repair & Restore Intensive Serum 15ml

Repair & Restore Moisturiser 25ml

Calm & Soothe Intensive Serum 15ml

Calm & Soothe Moisturiser 25ml

Calm & Soothe Mask 25ml

SKINCARE SOLUTIONS COLLECTIONSLift & Firm

Skin Radiance

Intense Hydration

Age-Defying

OUR PRODUCTS

OUR PRODUCTS

11

BODY ESSENTIALS Essential Cleansing Gel 200ml

Body Smoothing Shower Gel 200ml

Detoxifying Salt Scrub 10 x 50g

Invigorating Salt Scrub 10 x 50g

Relaxing Salt Scrub 10 x 50g

Exfoliating Body Polish - Tube 200ml

Exfoliating Body Polish - Jar 180ml

Energising Shower Gel 200ml

Invigorating Body Reviver 200ml

Nourishing Shower Cream 200ml

MOISTURISEEssential Body Moisturiser - Tube 200ml

Essential Body Moisturiser - Jar 180ml

Deeply Nourishing Body Cream - Tube 200ml

Deeply Nourishing Body Cream - Jar 180ml

Pink Hair & Scalp Mud - Tube 200ml

Pink Hair & Scalp Mud - Jar 180ml

Body Silk Spray 100ml

Rejuvenating Hand Cream 55ml

Energising Body Lotion 200ml

Smooth & Firm Body Butter 200ml

BATH & BODYDetoxifying Seaweed Bath 200ml

Bath Oils 200ml

Bath Oils 100ml

Body Oils 100ml

Detoxifying Energising Fitness

Soothing Resistance Restorative

Nourishing

OUR PRODUCTS

BATH & BODY ESSENTIALS Bergamot & Jasmine Body Lotion 250ml

Bergamot & Jasmine Body Wash 250ml

Bergamot & Jasmine Hand Lotion 250ml

Bergamot & Jasmine Hand Wash 250ml

Zesty Lemon Body Lotion 250ml

Zesty Lemon Body Wash 250ml

Zesty Lemon Hand Lotion 250ml

Zesty Lemon Hand Wash 250ml

MEN’SInvigorating Facewash 150ml

Clarifying Skinscrub 70ml

Dual-Action Shavemud 200ml

Postshave Rescue 70ml

Energising Shower Gel 200ml

Invigorating Body Reviver 200ml

HYDRATE The Hydrator 35ml

Balancing Hydrator 70ml

Brightener 35ml

Age-Rebel Eye Hydrator 25ml

Age-Rebel Moisturiser 35ml

ESPA ALSO OFFERS:Gift Range

Corporate Gift

In-room Amenities

Travel sizes

4

OUR PRODUCTS

NATURAL ENCAPSULATION TECHNOLOGY

12

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TARGETS THE MOST VISIBLE SIGNS OF AGEING

and pigmentation

14

NET (NATURAL ENCAPSULATION TECHNOLOGY)

NET - Natural Encapsulation Technology

An innovative and intelligent delivery system that utilises a natural protective outer shell to hold a multitude of microspheres - each infused with a unique blend of individual actives in their purest most concentrated form.

Outer Shell

1. Protects microspheres

2. Primes skin

Microspheres

1. Holds our unique formula

2. Contains a carrier

3. Primer + Carrier = Greater penetration & more efficacy

OUR PRODUCTS

151515

SMART DELIVERY

TYPICAL SERUM

100um

ACTIVES

EP

ID

ER

MI

S

100um

NET8 SERUM

ACTIVESE

PI

DE

RM

IS

DELIVERY - Intelligent Stage Release

The protective outer shells burst when massaged into the skin, releasing a skin-priming activator. This primer, when combined with the heat of the skin, melts the microspheres allowing them to propel targeted actives directly into the epidermis. The microspheres occur in different sizes and so release the concentrated actives into the skin in stages over an eight-hour period.

EFFICACY RESULTSESPA LIFESTAGE NET8 Serum has been rigorously tested ona broad spectrum of the most visible signs of ageing, underindependent clinical trial conditions to ensure efficacy.

8

OUR TREATMENTS

Bringing together the most effective ingredients and techniques from around the world, our treatments combine the purest levels of the most potent natural ingredients with the latest age-defying technology. The following are a few of our most popular.

WITH A SELECTION OF ESPA TREATMENTS RANGING FROM RESULTS-DRIVEN FACIALS TO SIGNATURE BODY TREATMENTS AND WELLNESS PROGRAMMES, EACH IS TARGETED SPECIFICALLY TO CLIENTS’ NEEDS.

ESPA FACIALSOur facials begin with a detailed

consultation and in-depth skin

analysis using technology to

identify skin conditions not visible

to the naked eye. Each facial

is specifically tailored to the

individual and varying needs of

the client to ensure that optimal

results are achieved each and

every time.

From essential 60 minute facials

to targeted treatments like our

90 minute advanced facials that

use Super Active™ products

with Tri-Active® ingredients,

we offer a complete menu for

your clients to select from.

LIFT & FIRM FACIAL –

85 minutes

An advanced facial using Super

Active™ products to improve

skin tonicity and firmness and

enhance cellular regeneration.

This facial uses Tri-Active®

ingredients combined with

specialised facial massage

lifting techniques to help combat

the signs of ageing, stimulate

collagen production and deliver

intensive results, the benefits of

which can be seen immediately.

SKIN RADIANCE FACIAL –

55 minutes

This revitalising facial treatment

helps refresh tired skin, giving a

noticeably brighter and naturally

radiant appearance.

A special application of ESPA

Skin Radiance Moisturiser; rich

in natural AHAs and BHAs from

Hawaiian Algae and Meadowsweet,

helps to smooth, reduce irregular

pigmentation and brighten the skin

to deliver instant results.

ADVANCED ENZYME FACIAL –

85 minutes

A powerful and highly effective

facial to boost cell regeneration

and give an instantly smooth, softly

glowing complexion.

A deep brush cleanse is followed

by an intense Enzyme Peel

containing botanical extracts

and Pumpkin Enzymes to deeply

exfoliate and remove dead skin

cells. After a soothing massage

using Rose Quartz Crystals to

help cool and calm, a Lifting and

Smoothing Mask is applied to give

your skin a more plumped and

firmer appearance.

18

OUR TREATMENTS

ESPA BODY TREATMENTSAs you may well expect from leaders in spa,

we offer a diverse range of solution-led ESPA

body treatments and massages, each one again

designed and tailored specifically to ensure

your clients experience the best physical and

emotional therapeutic benefits depending on

their needs and requirements.

ESPA BODY RITUAL – 115 minutes This treatment combines a body wrap and

massage to restore equilibrium, peace of mind

and bring deep relaxation to body and spirit.

Following body exfoliation, a Marine Algae or

Mud wrap is applied and the scalp gently

massaged. Once you have taken a refreshing

shower, a tailor made aromatherapy massage

takes place, leaving you with a sense of

well-being, cleansed and revitalised.

Choose from the following: Detoxifier, De-Stresser, Muscle Relaxer, Jet-Lag Reviver, Immune Booster, Energiser, Body Toner.

BACK, FACE & SCALP TREATMENT – 85 minutes or with hot stones 115 minutes

Renowned as our ‘Hero’ treatment and loved

by all; this ESPA experience delivers triple

results by targeting three key areas – the back,

the face and the scalp, making it the ideal

treatment for anyone.

LIFT & FIRM HIP & THIGH TREATMENT – 55 minutes

A highly effective, stimulating treatment to target

cellulite, fluid retention and uneven skin texture.

Using potent marine extracts, iced mitts, a deep

detoxifying massage and specialised stomach

massage techniques to help cleanse and purify

the colon, giving excellent results. Ideal for

people concerned by the appearance of cellulite.

A course of 6 treatments is recommended.

ESPA DETOX WRAP - 55 minutes

A body wrap specifically designed to comfortably

raise the temperature and induce perspiration

to help speed up the elimination of toxins and

improve circulation.

Following skin brushing and exfoliation a

complete body wrap of Marine Algae combined

with Detoxifying Body Oil is blended and applied

to help purify the body and hydrate the skin.

The treatment ends with a mind calming scalp

massage for ultimate relaxation.

PRE & POST NATAL TREATMENT - 25 or 55 minutes

A deeply nourishing body massage designed to

target areas prone to stress and tension during

or after pregnancy.

Gentle back exfoliation, if required, is followed by

a soothing body massage specifically designed

to suit your individual concerns, focusing on the

areas needed to alleviate muscular aches, whilst

helping to relax, restore and revitalise. A course of

6 treatments is recommended following the first

trimester of pregnancy.

ESPA MASSAGES

AROMATHERAPY MASSAGE - 40 or 55 minutes

ESPA aromatherapy massage is essential,

professional and specific, using a blend of

individually chosen oils. A personal consultation

will ensure that you receive a unique treatment

to suit your specific needs.

Choose from the following: Detoxifier, De-Stresser, Muscle Relaxer, Jet-Lag Reviver, Immune Booster, Energiser, Body Toner

HOT STONE MASSAGE - 40 or 55 minutes

A therapeutic full body massage using

aromatherapy oils and warm volcanic stones

to relieve deep muscle tension. The warmth

of the stones penetrates your muscles to

soothe aches and pains; helping you to

unwind and your body to feel rejuvenated.

Includes: Hot Stone Aromatherapy massage to back, legs, arms, abdomen, neck /shoulder massage.

SWEDISH MASSAGE - 40 or 55 minutes

A traditional full body massage using firm pressure

to promote relaxation and ease muscle tension.

This treatment is ideal as an introduction to

massage; stimulating movements help soothe tired

aching muscles to leave you relaxed and revived.

DEEP MUSCLE MASSAGE – with or without hot stones - 40 or 55 minutes

A powerful massage designed to alleviate

deep-seated tension and muscular stress.

Specialised techniques concentrate on specific

areas of concern and alleviate common

discomforts such as a stiff neck, painful

lower back pain and sore, tight shoulders.

19

OUR TREATMENTS

ESPA treatments have been created to provide long-term benefits, which can be continued with the use of ESPA products at home – turning a daily routine into a luxurious pleasure.

Spa China Awards 2012

Best Spa Facial for Men

– Enzyme Peel Facial

(Peninsula Spa, Hong kong)

ESPA FOR MEN

Our ESPA face and body treatments for men are

specifically tailored to your skin type, each one

designed specifically to ensure you experience the

best physical and therapeutic benefits depending

on your needs.

AGE REBEL FACIAL - 55 or 85 minutes

An effective, age-defying facial designed to deliver

immediate results to tired looking skin, and reduce

fine lines and wrinkles.

MENS SHOULDER, NECK AND FACE MASSAGE - 55 minutes

Whether your skin needs a deep cleanse, a

healthy glow, soothing or hydrating, we encourage

our male guests to experience this personalised

treatment that combines a relaxing shoulder,

neck, face and scalp massage with a tailored

solution to your skin’s needs.

BACK, FACE & SCALP TREATMENT - 85 minutes or with hot stones

Renowned as our ‘Hero’ treatment and loved

by all; this ESPA experience delivers triple

results by targeting three key areas – the back,

the face and the scalp, making it the ideal

treatment for anyone

ESPA at The Leela Palace, New Delhi

21

At ESPA our aim is to educate

to a level that provides inspiration

and motivation to deliver award-

winning standards worldwide.

All our training, both theoretical

and practical, is technically

advanced and places great

emphasis on attention to detail

(because we believe your client

can tell the difference).

All of the ESPA courses are

taught by internationally

“WITH ABIDING EMPHASIS ON EDUCATION, AT ESPA WE RECOGNISE THAT HIGHLY TRAINED STAFF ARE VITAL TO THE RUNNING OF A SUCCESSFUL SPA OPERATION AND CRITICAL TO YOUR RETAIL BUSINESS.”

AWARD WINNING TRAINING

recognised trainers who are

vastly experienced therapists

themselves.

Our award-winning postgraduate

Training Academy, at the heart

of our operations in the UK,

offers therapist training that is

progressive, comprehensive and

tailored to a therapist’s particular

requirements at any given

time – with modular courses

ranging from Essentials through

to Advanced and Ayurvedic.

Together with our commercial

training for operational

management, commercial

scheduling, reception skills,

active retail, familiarisation and

standardtraining this advanced

knowledge equates to added

value for our partners.

Our training has won a myriad

of awards across the world.

AsiaSpa Awards 2012 Best Spa Academy of the Year ESPA

22

BUSINESS SUPPORT

We never use the world ‘partner’

lightly. We believe that the key to

success is working hand in hand

with our clients. It is a partnership

in the truest sense of the word

and as such we provide you with

extensive business support from

experienced professionals.

BUSINESS MANAGEMENTOur highly experienced UK

Business Managers and Global

Spa Associates provide a

comprehensive support system

in all areas of spa operations

and a wealth of knowledge of

the spa industry.

A partnership with ESPA therefore

means regular contact and

on-site visits every 4-6 weeks

from a dedicated member of

our team to assist you with

those aspects of your business

which are critical to success,

including joint business planning,

strategic marketing calendar,

KPI analysis, financial reviews,

OUR HERITAGE AS A SPA COMPANY ENABLES US TO UNDERSTAND THE NEEDS OF YOUR BUSINESS AND PROVIDE YOU WITH THE SUPPORT AND THE TOOLS THAT YOU REQUIRE TO THRIVE.

retail merchandising, stock

control, technical and commercial

training, incentives and event

planning, mystery shops, trade

tests, spa standard training, ESPA

gift card management, PR media

to maximise spa opportunities.

MARKETING AND PROMOTIONSWorking to an annual activity

calendar, ESPA presents ongoing

tactical marketing support and

promotional materials to help

increase and develop retail and

treatment sales. New products

and exclusive value added

offers are introduced regularly

throughout the year.

Our marketing and design teams

have an in-depth understanding

of both consumer and skincare

trends, developing compelling

promotions that adopt a

fresh, cutting-edge style to

consistently meet the desires

and demands of discerning

clients, as illustrated opposite.

Includes: ESPA online including

spa locator and social media

support.

BRANDED MATERIALS & TESTERS

Key branded materials and sales

aids are provided with each

opening order. This includes

such items as full colour display

boards, display stands, gift wrap

and boxes, bags, dummy product

display sets, product testers

with stand, comprehensive

product brochures and training

materials, to name but a few.

INCOMPARABLE SERVICE

We have a welcoming Customer

Services team, all experts in

skincare and our treatments

and are dedicated to answering

any queries you or your clients

may have. We can also help you

fulfil your order as quickly as

possible to help meet the needs

of your business.

visit espaskincare.com

23

BUSINESS SUPPORT

Promotional and targeted Point of Sale material.

17 17

OUR RESULTS-DRIVEN FACE AND BODY PRODUCTS HAVE BEEN CREATED TO PROVIDE LONG TERM BENEFITS.

ESPA Life at Corinthia, London

ESPA Life at Gleneagles, Scotland

The Spa at Gleneagles by ESPA, Scotland

ESPA at The Istanbul EDITION, Turkey

ESPA at D-Hotel Maris, Turkey

ESPA at The Ritz-Carlton Powerscourt, Ireland

ESPA at The Ritz-Carlton, Moscow

ESPA at The Ritz-Carlton, Tokyo

ESPA at The Ritz-Carlton, Sanya, China

The Ritz-Carlton Spa by ESPA, Hong Kong

The Ritz-Carlton Spa by ESPA, Shanghai, Pudong

ESPA at Phulay Bay, a Ritz-Carlton Reserve, Krabi

The Ritz-Carlton Spa by ESPA, Okinawa, Japan

ESPA at The Leela Palace, Udaipur

ESPA at The Leela Palace, Delhi

The Leela Mumbai

ESPA at Acqualina, Florida

L’Andana - Italy

ESPA at Castello del Nero, Tuscany

ESPA at The Europe Hotel, Ireland

ESPA at the g, Galway

Metropole ESPA, Monte Carlo

ESPA at Resorts World Sentosa, Singapore

ESPA Riga, Latvia

ESPA at Victoria Jungfrau, Switzerland

ESPA at Yas Viceroy, Abu Dhabi

One&Only Spa, Reethi Rah, Maldives

One&Only Spa, Le Saint Géran, Mauritius

One&Only Spa, Royal Mirage, Dubai

One&Only Private Spa, The Palm, Dubai

One&Only Spa, Cape Town, South Africa

One&Only Spa, Palmilla, Mexico

Bvlgari Knightsbridge, London

Bvlgari Hotel & Spa, Bali

Bvlgari Hotel & Spa, Milan

The Peninsula Spa - Hong Kong, Bangkok, Tokyo, Shanghai, Chicago, New York, Beijing

Culloden Estate & Spa, Ireland

Four Seasons, Hampshire; Park Lane, London; Baltimore, Beverly Wilshire, Lisbon

Kameha Grand, Bonn

Loch Lomond Golf Club, Scotland

One Spa, Edinburgh, Scotland

Mandarin Oriental Barcelona, New York, Washington, Atlanta, Miami, Las Vegas, Bermuda, Guangzhou

Sequoia at The Grove, Chandlers Cross, Hertfordshire

Slieve Donard, Co. Down, Ireland

Turnberry Resort, Ayrshire, Scotland

Some of our projects

currently in progress:

The Spa at One&Only Sanya,

China

ESPA at Ritz-Carlton Kyoto,

Japan

ESPA at Ritz-Carlton Langkawi,

Malaysia

ESPA at Ritz-Carlton Reserve

Ubud, Indonesia

The Spa at Close House Hotel

& Golf, UK

The Spa at Omkar Worli,

Mumbai

ESPA at The Leela Palace,

Chennai

ESPA at The Joule, Dallas

ESPA at Times Square, Vietnam

ESPA at Santa Monica Beach

Resort, Cape Verde

H Hotel, Barbados

ESPA at Fairmont, Baku

10 Trinity, London

The Hideaway, Dominican

Republic

Las Brisas Nizuc, Mexico

ESPA at The Mondrian Hotel,

Doha

Nikki Beach Bodrum

26

OUR CLIENTS

visit espaskincare.com

OUR CLIENTS

27

The pool at ESPA at The Istanbul EDITION

28

Relaxation area at The Spa at Gleneagles by ESPA

29

AWARDS

AWARDSOUR DRIVE TO RAISE THE BAR EVER HIGHER IS REFLECTED IN THE GROWING NUMBER OF AWARDS WE RECEIVE EACH YEAR.

Asia Spa Awards 2012

Best New Spa of the Year

- ESPA at Resorts World Sentosa, Singapore

Best Spa Design of the Year

- The Ritz-Carlton Spa by ESPA, Hong Kong

Best Spa Academy of the Year

- ESPA

SpaFinder Wellness: 2012 Readers’

Choice Awards

Best Spa in India - Winner

- ESPA at the Leela Palace, Udaipur

Best Spa in the Middle East - Winner

ESPA at Yas Viceroy, Abu Dhabi

Best Spa in Russia - Winner

- The Ritz-Carlton Spa by ESPA, Moscow

Best Spa in South Africa - Winner

- One & Only Spa, Cape Town

Best Spa in Japan - Winner

- The Ritz-Carlton Spa by ESPA, Tokyo

Best Spa in Mauritius - Winner

- One & Only Spa, Le Saint Geran

SpaChina Awards 2012

Best Spa Concept in China

- The Peninsula Spa, Shanghai

Best Spa Product

- ESPA 24 Hour Eye Moisturiser

Condé Nast Traveller Readers’ Travel Awards

Winner – Best UK Hotel Spa

- ESPA Life at Corinthia, London

Good Spa Guide

5 Bubbles – Highest Rating

Bulgari Spa, London

World Spa Awards 2012

Winner - Best Hotel Spa in Africa

- One&Only Spa, Cape Town

World Luxury Spa Awards 2012

Best Luxury Hotel Spa, Russia

- ESPA at The Ritz-Carlton, Moscow

Best Luxury Resort Spa, India

- ESPA Spa at The Leela Palace, Udaipur

Best Luxury Resort Spa, UK

- The Spa at Gleneagles by ESPA

Travel & Leisure Design Awards 2012

Best Spa

- ESPA at The Istanbul EDITION

Senses Awards 2012

Best City Spa

- ESPA Life at Corinthia, London

Professional Beauty

Most Inspiring Spas 2012

- ESPA Life at Corinthia, London - Winner

National Lighting Design Awards 2012

Lighting for Leisure Award

- ESPA Life at Corinthia, London

Red magazine Best of Beauty 2012

Best Everyday Scrub

- ESPA Invigorating Body Reviver

Natural Health Beauty Awards 2012

Best Face Mask

- ESPA Skin Radiance Mask

Travellers’ Choice Awards 2012

Best Spa in Mauritius

- One&Only, Le Saint Geran

Foders.com 2012- 10 Best Luxury Spas

- ESPA at Phulay Bay,

A Ritz-Carlton Reserve - In Top 10

RIBA Design Award 2012

- The Spa at Four Seasons, Park Lane

American Spa 2011 –

Professional’s Choice Awards

Favourite Multiple Location Spa Brand 2011

- ESPA

SpaFinder Readers’ Choice Awards

Best Spa Brand & Best Spa Product 2011

- ESPA

Spa Asia Crystal Awards –

Best In-Spa Training Programme 2011

- ESPA

Silver Sage 2011 Spa Awards –

Reader’s Choice – Best Resort/Hotel Spa

- Africa & Middle East

- One&Only Spa Cape Town

American Spa 2011 –

Professional’s Choice Awards

Favourite Romantic Spa 2011

- One&Only Spa Pamilla, Mexico

World Luxury Spa Awards 2011

Best Luxury Resort Spa within India

- ESPA at The Leela Palace, Udaipur

AsiaSpa Awards

Best Spa Therapist of the Year 2011

- The Spa at The Leela Palace, Mumbai

Condé Nast Traveller –

Readers’ Spa Awards 2011

Award Winners –

- One&Only Spa, Reethi Rah, Maldives

- The Spa at Gleneagles by ESPA, Scotland

- Sequoia at The Grove, Hertfordshire,

England

- Metropole ESPA, Monte Carlo

- ESPA at Castello Del Nero, Florence

- ESPA at The Ritz Carlton, Moscow

SpaFinder Readers’ Choice Awards

Best Spa Brand 2008 - 2011

- ESPA

Spa Asia Crystal Awards

Best Spa Company 2007 - 2010

- ESPA

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DISCOVER MORE

ABOUT THE WORLD OF ESPA AT

www.espaskincare.com

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