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www.esource.com January 17, 2013 A Bright Future Ahead for Smart Meter-Enabled Prepaid Programs? Sarah Fiebiger Senior Analyst, Market Research Services @ESourceSarah January 17, 2013
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www.esource.com January 17, 2013
A Bright Future Ahead for Smart Meter-Enabled Prepaid Programs?
Sarah Fiebiger
Senior Analyst, Market Research Services
@ESourceSarah
January 17, 2013
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A Bright Future Ahead for Smart Meter-Enabled Prepaid Programs?
8OUTLOOK
GOOD
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Hardware-Based Prepaid Metering
Source: SRP
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Software-Based Prepaid Metering
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Expected Smart Meter Deployments by State by 2015
Source: The Institute for Electric Efficiency, “Utility-Scale Smart Meter Deployments, Plans, & Proposals”, May 2012,
url: http://www.edisonfoundation.net/iee/Documents/IEE_SmartMeterRollouts_0512.pdf
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Source: “Prepaid Metering Analytical Report” prepared by Mark Day, Utility Integration Solutions for Cooperative Research Network / National Rural Electric Cooperative, June 2012
Smart Meter Enabled Prepay Programs
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Prepaid Programs in the U.S.
Source: “Rethinking Prepaid Utility Service: Customers at Risk”, John Howat and Jillian McLaughlin, National Consumer Law Center, June 2012, http://www.nclc.org/images/pdf/energy_utility_telecom/consumer_protection_and_regulatory_issues/report_prepaid_utility.pdf
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Utility Benefits
Saves Money Increased Safety
Conservation Effect High Satisfaction
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Customer Benefits
Control Over Costs/Usage Easier to Get Electricity
No Deposit, No Late/Reconnect Fees
High Satisfaction
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Smart Meter-Enabled Prepaid Program
Design At 4 Utilities
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Disconnect Consumer Protections
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Eligibility
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Available Payment Methods
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Balance and Usage Monitoring Options
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Do Your Best to Address Concerns About Consumer Protections
Image courtesy of mikumistock / FreeDigitalPhotos.net
Rates Disconnection
Moratoriums
Option to revert
Assistance
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A Bright Future Ahead for Smart Meter-Enabled
Prepaid Programs
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Questions?
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Sarah Fiebiger
Senior Analyst, Market Research Services
303-345-9126 [email protected]
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