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A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
UKOLN is supported by:
Using blogs to enhance library services
Ann Chapman, UKOLN
Using Blogs Effectively Within Your Library – ILI Workshop
15th October 2008
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Communicating with Users• The print era
– posters, flyers, print newsletter
• The ‘replicate print’ age– e-newsletters, static web pages
• The ‘interactive age’– Push information out– Gather feedback– Build a community
• All without having a lot of technical know-how
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Types of Blogs
• Personal or professional?– Depends on what your aim is
• Private or public?– Seen only by (some) colleagues– Seen by anyone
• Individual, group or subject?– Individual: reflects one person’s thoughts– Group: collective effort– Subject: any number of people but is focused
on a single topic
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
A News Blog
• What might it cover?– New branches, stock areas, user services – Service changes – mobile library routes,
opening hours, fines– Event information
• What goes out?– Keep it concise– Keep items separate– Small snippets of information
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
North Lincolnshire Libraries
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
From the Librarian’s Desk
• Blogging about your daily work– Gives users an insight into your role(s)
and responsibilities– Helps provide transparency and
openness– Information about library news and
events– Sets news in context of whole service or
a specific area (e.g. local studies)
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Caird Library at theNational Maritime Museum
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Community Building
Community of library professionals• Long tradition of sharing experiences and
knowledge• New issues – need to find new communities
Blogs can be a timely way to• Offer advice and commentary• Make new connections• Record discussion over time• Also provide a different view to email discussion
threads
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
CILIP Cataloguing & Indexing Group
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Library Resources BlogUse it to• Raise your profile• Advertise resources• Build online communities with user input
Focus on areas specific to your service and community• Non-English speakers• Local choirs and orchestras• Children’s work: homework groups, Stories from the Web
sessions, holiday schemes• Family history• Accessible materials for visually impaired
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Sutton Libraries
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Special Projects Blog
Are you• Building a new library?• Refurbishing a library / section?• Changing mobile library services?
Benefits• Allows users to engage with project• User involvement with decision making• Easy way for regular progress bulletins• Keeping interest through photos and videos
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
British Library
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Task Groups Blog
• Management Tool– Captures thoughts of group members– Tagging to categorise sections
• Administration tool– Built in archive features – capture record
of work done
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
RIN Team blog
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Reflective Blogs
Don’t have to be public … but think about sharing it with colleagues
• Use as a ‘try it out’ experience
• Professional development– Chronicle your daily activities– Identify progression, achievements– Use it for annual appraisal
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Remixing Libraries
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Getting started
Blogs can be• As resource and time intensive as you want• Creative or serious – depending on who its aimed
at
Help and advice• UKOLN IntroBytes papers on blogging http://www.ukoln.ac.uk/cultural-heritage/documents/
• Mailing lists e.g. lis-bloggers http://www.jiscmail.ac.uk/lists/lis-bloggers.html/
A centre of expertise in digital information management
www.ukoln.ac.uk www.bath.ac.uk
Any questions?