A+ Certification Study A+ Certification Study Group – Week 8Group – Week 8

Mark McCoyMark McCoy

MCSE, CNE, CISSPMCSE, CNE, CISSP

AgendaAgenda Review Week 7 Discussion Review Week 7 Discussion Chapter 13 & 14 Test ObjectivesChapter 13 & 14 Test Objectives Key Points from the ReadingKey Points from the Reading Questions/Show & TellQuestions/Show & Tell Quiz 3 Covering Chapters 7 – 10 Quiz 3 Covering Chapters 7 – 10

(Operating Systems)(Operating Systems) Week 9 Reading AssignmentWeek 9 Reading Assignment

Review of Week 7 (Ch 11 & 12) Review of Week 7 (Ch 11 & 12) Test ObjectivesTest Objectives

Chapter 11 Test ObjectivesChapter 11 Test Objectives• 601: 4.1 602: 4.1 603: 3.1 604: 3.1601: 4.1 602: 4.1 603: 3.1 604: 3.1 Identify the Identify the

fundamental principles of using printers and scannersfundamental principles of using printers and scanners• 601: 4.2 Identify basic concepts of installing, configuring, 601: 4.2 Identify basic concepts of installing, configuring,

optimizing, and upgrading printers and scannersoptimizing, and upgrading printers and scanners• 602: 4.2 603: 3.2 604: 3.2 Install, configure, optimize, and 602: 4.2 603: 3.2 604: 3.2 Install, configure, optimize, and

upgrade printers and scannersupgrade printers and scanners• 601: 4.3 602: 4.3 603: 3.3 604: 3.3 Identify tools, 601: 4.3 602: 4.3 603: 3.3 604: 3.3 Identify tools,

diagnostic procedures, and troubleshooting techniques diagnostic procedures, and troubleshooting techniques for printers and scannersfor printers and scanners

• 602: 4.4 604: 3.4 Perform preventive maintenance of 602: 4.4 604: 3.4 Perform preventive maintenance of printer and scanner problemsprinter and scanner problems

Review of Week 7 (Ch 11 & 12) Review of Week 7 (Ch 11 & 12) Test Objectives (Cont)Test Objectives (Cont)

Chapter 12 Test ObjectivesChapter 12 Test Objectives• 601: 5.1 602: 5.1 Identify the 601: 5.1 602: 5.1 Identify the

fundamental principles of networksfundamental principles of networks

Obscure Points from Chapter 11Obscure Points from Chapter 11(Printers)(Printers)

What are the six steps (in order) of the Laser Printing What are the six steps (in order) of the Laser Printing Process?Process?• Charging, Writing, Developing, Transferring, Fusing, Charging, Writing, Developing, Transferring, Fusing,

CleaningCleaning In the Charging step, the Drum is charged with a Negative In the Charging step, the Drum is charged with a Negative

or Positive Charge?or Positive Charge?• NegativeNegative

In a Thermal Printer, what transfers the image?In a Thermal Printer, what transfers the image?• HeatHeat

What are the four types of printers?What are the four types of printers?• Impact, Laser, Ink Jet, Solid Ink, ThermalImpact, Laser, Ink Jet, Solid Ink, Thermal

What company developed the PCL Language?What company developed the PCL Language?• Hewlett PackardHewlett Packard

Obscure Points from Chapter 11Obscure Points from Chapter 11(Scanners)(Scanners)

What are the two types of Scanners?What are the two types of Scanners?• Bar Code and ImageBar Code and Image

What technology permits a program such as Word to interpret the What technology permits a program such as Word to interpret the words on a scanned image?words on a scanned image?• Optical Character Recognition (OCR)Optical Character Recognition (OCR)

What parts of the scanner convert the reflected light into electricity?What parts of the scanner convert the reflected light into electricity?• DiodesDiodes

What are the Seven “Components” of a Scanner?What are the Seven “Components” of a Scanner?• Bulb, Lens, Light-Sensitive Diodes, Memory, Firmware, Driver, Bulb, Lens, Light-Sensitive Diodes, Memory, Firmware, Driver,

Scanner SoftwareScanner Software What is the IEEE Standard for the Parallel Interface?What is the IEEE Standard for the Parallel Interface?

• IEEE 1284 IEEE 1284 What is the IEEE Standard for Fire Wire?What is the IEEE Standard for Fire Wire?

• IEEE 1394IEEE 1394

Obscure Points from Chapter 12Obscure Points from Chapter 12(Network Basics)(Network Basics)

A Personal Area Network (PAN) is Defined as:A Personal Area Network (PAN) is Defined as:• Phones and personal digital assistants (PDAs), that communicate with Phones and personal digital assistants (PDAs), that communicate with

each other and/or your desktop computer. These devices frequently have each other and/or your desktop computer. These devices frequently have a distance limit of one meter, or a theoretical limit of about ten meters.a distance limit of one meter, or a theoretical limit of about ten meters.

A Local Area Network (LAN) is Defined as:A Local Area Network (LAN) is Defined as:• A local area network (LAN) is a network that covers a relatively small A local area network (LAN) is a network that covers a relatively small

area, such as a building, home, office, or campus. The typical distances area, such as a building, home, office, or campus. The typical distances are measured in hundreds of metersare measured in hundreds of meters

A Metro Area Network is Defined as:A Metro Area Network is Defined as:• A metropolitan area network (MAN) is a network that covers a A metropolitan area network (MAN) is a network that covers a

metropolitan area, connecting various networks together using a shared, metropolitan area, connecting various networks together using a shared, community network, and often providing WAN connections to the Internet.community network, and often providing WAN connections to the Internet.

A Wide Area Network is Defined as:A Wide Area Network is Defined as:• A wide area network (WAN) can cover the largest geographic area. It is A wide area network (WAN) can cover the largest geographic area. It is

defined as two or more networks connected over long distances.defined as two or more networks connected over long distances.

Obscure Points from Chapter 12Obscure Points from Chapter 12(Network Basics)(Network Basics)

What frequency range does the 802.11a wireless standard use?What frequency range does the 802.11a wireless standard use?• 5 GHZ5 GHZ

What frequency does Blue Tooth Use?What frequency does Blue Tooth Use?• 5 GHZ5 GHZ

What frequency range does the 802.11b wireless standard use?What frequency range does the 802.11b wireless standard use?• 2.4 GHZ2.4 GHZ

What frequency range does the 802.11g wireless standard use?What frequency range does the 802.11g wireless standard use?• 2.4 GHZ2.4 GHZ

Are the 802.11a and 802.11g standards compatible? (Why or Are the 802.11a and 802.11g standards compatible? (Why or Why Not)Why Not)• NO – They use different frequency rangesNO – They use different frequency ranges

Obscure Points from Chapter 12Obscure Points from Chapter 12(Network Basics)(Network Basics)

What does ISDN stand for?What does ISDN stand for?• Integrated Service Digital NetworkIntegrated Service Digital Network

Basic Rate Interface (BRI) ISDN Service has how many Data/Voice Channels Basic Rate Interface (BRI) ISDN Service has how many Data/Voice Channels and how many signaling channels and what are their bandwidths?and how many signaling channels and what are their bandwidths?• 2 Data/Voice Channels at 64kbps each and 1 signaling channel at 16 2 Data/Voice Channels at 64kbps each and 1 signaling channel at 16

kbpskbps What is the primary difference between ADSL and SDSL?What is the primary difference between ADSL and SDSL?

• ADSL is Asymmetric (different upstream and downstream data rates) ADSL is Asymmetric (different upstream and downstream data rates) whereas SDSL is Symmetric and provides the same upstream and whereas SDSL is Symmetric and provides the same upstream and downstream data ratesdownstream data rates

What is the speed of a Cat3 Cable?What is the speed of a Cat3 Cable?• 16Mbps

What are the three types of Fiber Optic Connectors?What are the three types of Fiber Optic Connectors?• Straight Tip, Subscriber Connection, & Lucent ConnectorStraight Tip, Subscriber Connection, & Lucent Connector

Chapter 13 & 14 Chapter 13 & 14 A+ Test ObjectivesA+ Test Objectives

Chapter 13 – Installing NetworksChapter 13 – Installing Networks• 601: 5.2 602: 5.2 603: 5.2601: 5.2 602: 5.2 603: 5.2 Install, configure, Install, configure,

and upgrade networksand upgrade networks

Chapter 14 – Troubleshooting Chapter 14 – Troubleshooting NetworksNetworks• 601: 5.3 603: 4.3601: 5.3 603: 4.3 Identify tools, diagnostic Identify tools, diagnostic

procedures, and troubleshooting techniques for procedures, and troubleshooting techniques for networksnetworks

• 602: 5.3602: 5.3 Use tools and diagnostic procedures Use tools and diagnostic procedures to troubleshoot network problemsto troubleshoot network problems

Ch 13 & 14 Obscure FactsCh 13 & 14 Obscure Facts Chapter 13 – Installing NetworksChapter 13 – Installing Networks

• When installing a USB NIC what do you install first? The NIC or the Driver SWWhen installing a USB NIC what do you install first? The NIC or the Driver SW Driver SoftwareDriver Software

• What two devices, in addition to the 802.11g Wireless NIC, use the 2.4GHZ What two devices, in addition to the 802.11g Wireless NIC, use the 2.4GHZ frequency band?frequency band?

Microwave and Cordless PhoneMicrowave and Cordless Phone• What is the range of a WiFi Signal (in meters)?

75m – 125m• What does SSID stand for?

Service Set ID• What are the two wireless network modes?

Infrastructure & Ad-Hoc• What vender uses the NWLINK protocol?

NOVELL• What is the maximum number of connections to a Windows XP Share?

10

Ch 13 & 14 Obscure FactsCh 13 & 14 Obscure Facts Chapter 14 – Troubleshooting Chapter 14 – Troubleshooting

NetworksNetworks• What is the first thing to check when a user can’t get to the internet?What is the first thing to check when a user can’t get to the internet?

The physical connection to the network/NICThe physical connection to the network/NIC• According to the CompTia 602 Exam Objectives, Remote Desktop is a:According to the CompTia 602 Exam Objectives, Remote Desktop is a:

System Management ToolSystem Management Tool• What are the three ways to request Remote Assistance?What are the three ways to request Remote Assistance?

Windows Messenger, Email, a FileWindows Messenger, Email, a File• How can you reduce the amount of IPX/SPX Broadcasts?How can you reduce the amount of IPX/SPX Broadcasts?

Specify the Frame Type: 802.2, 802.3, Ether_Snap…Specify the Frame Type: 802.2, 802.3, Ether_Snap…• What are three useful Network Troubleshooting Utilities?What are three useful Network Troubleshooting Utilities?

Ping, Tracert, NetstatPing, Tracert, Netstat• What does Netstat do?What does Netstat do?

Gives you statistical information about the TCP/IP protocols and Gives you statistical information about the TCP/IP protocols and network connections involving your computernetwork connections involving your computer

Questions/Show and TellQuestions/Show and Tell

In addition to what we have already In addition to what we have already discussed, what other “interesting discussed, what other “interesting things” did you learn from Chapters things” did you learn from Chapters 13 & 1413 & 14

It’s your turn….It’s your turn….

Chapter 13 & 14 Chapter 13 & 14 Two-Minute DrillTwo-Minute Drill

Chapter 13 Two-Minute DrillChapter 13 Two-Minute Drill Chapter 14 Two-Minute DrillChapter 14 Two-Minute Drill

A+ Study Group Quiz 3A+ Study Group Quiz 3

25 Multiple Choice Questions from 25 Multiple Choice Questions from Chapters 7 - 10Chapters 7 - 10

You have 30 Minutes to Complete the You have 30 Minutes to Complete the QuizQuiz

Week 8 Homework AssignmentWeek 8 Homework Assignment

Reading for Next SessionReading for Next Session• Read Chapter 15Read Chapter 15• Read Chapter 16Read Chapter 16

Study for Quiz 4 – Chapter 11, Study for Quiz 4 – Chapter 11, Printers & ScannersPrinters & Scanners

Study for Quiz 5 – Chapters 12 – 14, Study for Quiz 5 – Chapters 12 – 14, NetworksNetworks