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A Guide to Becoming an Approved Internal Verifier
A Guide to Becoming an Approved Internal Verifier
Contents How do I become an Approved Internal Verifier (AIV)? ................................................................... 1
What is an AIV? ............................................................................................................................ 1
What are the benefits? ................................................................................................................. 1
How do I become an AIV? ............................................................................................................ 1
Process for becoming an Open Awards AIV .................................................................................... 2
First Steps ........................................................................................................................................ 3
Self-Evaluation And Action Plan ...................................................................................................... 4
Approved Internal Verifier Nomination Form .................................................................................... 8
AIV Training ..................................................................................................................................... 9
Confirmation of Status ..................................................................................................................... 9
Confirmation of Approved Internal Verifier Status/Sector Extension .............................................. 10
How do I know when my status has been confirmed? ................................................................... 11
AIV Portal Training ......................................................................................................................... 11
AIV Reports .................................................................................................................................... 11
Authorised Internal Verifier Report ................................................................................................. 12
Sample Authorised Internal Verifier Report .................................................................................... 16
Important Notes ............................................................................................................................. 24
How do I become an Approved Internal Verifier (AIV)?
What is an AIV? Open Awards supports two ways in which credit can be awarded to learners:
Lead Quality Reviewer/External Quality Assurer, or
Approved Internal Verifier (Direct Claims Status)
An Approved Internal Verifier is an individual who has responsibility for internally verifying assessment decisions and recommending learners for award of credit. AIV status relates only to an individual verifier within a particular Centre and is not transferable, either between verifiers or between Centres.
What are the benefits? All Centres should seek to achieve AIV status for their Open Awards provision in order to both ensure and measure the rigour and robustness of internal quality systems and to avoid the cost and time of additional quality review visits.
How do I become an AIV? AIV status can only be recommended and confirmed by the Lead Quality Reviewer in an existing Centre that has demonstrated robust internal quality systems and whose internal verifiers have met the minimum requirements for the role. An AIV can only be approved following completion of the appropriate Open Awards training and after providing evidence of good practice (after a minimum of 2 satisfactory EV visits). An AIV is approved individually, for a particular centre and, in larger centres, normally for a particular curriculum area/sector. Once an AIV has been approved, the Lead Quality Reviewer will monitor their practice by sampling the Internal Verification documentation and practice. In addition they may wish to sample the assessment evidence of learners.
Process for becoming an Open Awards AIV
Centre has implemented a robust Internal Quality Assurance system
Nominated person recommended for AIV status by Open Awards Quality Assurer
QR checks self-evaluation and associated paperwork and notifies nominated AIV of any
required actions
Nominated AIV completes actions
QR completes confirmation form and approves nominated AIV
Nominated AIV completes Open Awards AIV training
QR completes AIV application form and nominated AIV is invited to Open Awards AIV
training
Ongoing monitoring by QR via AIV reports, quality review visits and standardisation events
Nominated AIV completes self-evaluation and action plan
First Steps Once your Lead Quality Reviewer (LQR) is confident in your Internal Quality Assurance processes they can nominate you for AIV status. The LQR will ask you to complete a Self-evaluation and action plan form. This form is used for two purposes:
1. To focus your attention on your IQA processes and procedures to see where/if any improvements are required
2. To provide evidence to your LQR that you have robust IQA processes in place and that you re-visit and revise these processes
Once the form is completed this is returned to the LQR who will check the form and any
associated paperwork and notify the nominated AIV if there are any actions to be completed.
Once all actions have been completed you will be sent an AIV Nomination form to complete.
Approved Internal Verifier
Self-Evaluation and Action Plan: To be completed and emailed to your Lead Quality Reviewer ahead of AIV training IQA NAME:
CENTRE NAME: QR NAME:
Aspect of IQA Process or Documentation
Requirements Met?
Yes/No Date
Include any changes needed By Whom? By When? What evidence do you have to show this?
1. Supporting Tutor/Assessors
Please detail your staff induction process
Yes No Update Organisational structure chart
LR 30/11 Induction pack available on staff intranet – can be supplied to LQR electronically
Does you staff induction process cover:
How Open Awards works
Yes No
How a unit of assessment works
Yes No
Evidence of achievement tracking
Yes No
Feedback to learners
Yes No
All columns are to be completed by the prospective AIV
Mapping of units
Yes No
Equality and diversity in assessment
Yes No
2. How do you support the assessment process?
Yes No
3. How do you support the development of the course/s?
Yes No
4. Pre-course verification
How long before the course starts do you carry out PCV?
Yes No
Provide copies of your PCV showing action plan and review
Yes No
5.Sampling issues
How do you plan your sample to be representative?
Yes No
What risk assessment practices are in place?
Yes No
How do you record the sample?
Yes No
6. On-course verification
How often is this carried out?
Yes No
What documentation do you use?
Yes No
Provide samples of documentation showing action plan and review
Yes No
7. End-course verification
What documentation do you use?
Yes No
Provide samples of documentation showing action plan and review
Yes No
8. Feedback to tutor/assessors
How often is this carried out?
Yes No
What documentation do you use, please provide samples
Yes No
9. Equality and diversity issues in verification
How do you highlight E&D in assessment planning?
Yes No
10. Standardisation events How often do you hold Standardisation events?
Yes No
What documentation do you use, please supply copies
Yes No
11. What Models of IV do you use
Yes No
Further Action Required (if any):
Action Required By Whom By When Complete? Yes/No
Date Yes No
Signature of Quality Reviewer:
To be completed by the Centre’s Quality Reviewer
Open Awards/AIV Nomination & Centre Extension Form/0716
Approved Internal Verifier Nomination Form
1. Centre Details
Centre Name
Quality Assurance Contact
2. Nominated AIV Personal Details
Full Name
Email Contact Details
Telephone Contact Details
Role within Centre
3. Previous Experience (please provide details of all Open Awards or other Internal/External Verification/Moderation experience the nominee has attained)
Ideally AIVS will have at least 2 years current experience of Internal Verification
4. Qualifications (please provide details of any Verifier or Moderator Qualifications/experience the nominee holds and details of Open Awards training attended)
Ideally AIVS will hold a recognised Internal Verification or Internal Quality Assurance qualification (such as IQA, D34, V1)
Quality Reviewer (name):
Date:
AIV Training Required? YES NO Preferred location? Speke Online
Nominated AIV completes sections 1-4 of the form and returns this to the LQR
AIV Training
Once this form has been received at Open Awards, the nominated AIV will be invited to
attend training. Training is on set dates throughout the academic year at Open Awards
offices in Speke or can be completed online using Moodle.
Access to training is by invitation only; you will be sent a link to book your training and will
be issued with a password to access this.
Confirmation of Status
On completion of your training the LQR will complete an AIV confirmation form, confirming
which Sectors and Courses you have AIV status for.
Should your centre introduce further courses then please discuss AIV status for these
with your LQR. Depending on the nature and level of the courses then your LQR may re-
introduce verification for this course until they are happy that you have mirrored IQA
processes and procedures from other courses.
To be completed by the Centre’s Quality Reviewer
Open Awards/QR/Confirmation of AIV Status Form/0716
Confirmation of Approved Internal Verifier Status/Sector Extension
This document is completed by the centre’s Quality Reviewer when they are confirming that an individual working in the named centre has achieved Authorised Internal Verifier Status.
Completed forms should be returned to [email protected].
Name of Centre:
Centre No :
Named Quality Contact at Centre:
Full name of individual to be given AIVS Status:
Email address of individual:
Telephone number of individual:
Course(s) for which they have AIVS status - please list:
Sector(s) - please tick:
1. Health, public services and care9. Arts, media and publishing
2. Science and mathematics10. History, philosophy and theology
3. Agriculture, horticulture andanimal care
11. Social sciences
4. Engineering and manufacturingtechnologies
12. Languages, literature and culture
5. Construction, planning and thebuilt environment
13. Education and training
6. Information and communicationtechnology
14. Preparation for life and work
7. Retail and commercial enterprise15. Business, administration and law
8. Leisure, travel and tourism OTHER: (eg Foundation Learning – all sectors) – please specify:
Name of Quality Reviewer confirming AIVS status:
Date :
How do I know when my status has been confirmed?
You will receive an email from the Head of Quality at Open Awards. The email will confirm the sectors you have been approved for and will include:
a template AIV form
a sample completed form
details of how to book onto our remote AIV Portal Training
AIV Portal Training
This is the last step in your training. The training is completed using Join Me (online conferencing) and your computer. One of our trainers will take you through the steps of verifying your courses through our secure portal. Once this training is complete you will receive your login and password for the system.
AIV Reports
AIV reports must be completed and uploaded to the portal within one week of verification activity. Failure to submit reports can lead to removal of your AIV status pending a chargeable visit.
Authorised Internal Verifier Report
This report should be completed by the Authorised Internal Verifier within one week of any verification activity where RACs have been verified. It should be sent electronically to the Quality Reviewer for the centre and the Quality Officer.
Please Note:
This Report does not replace the formal Documentation of the IV Process which should be completed and retained by the Organisation in accordance with the Guidelines in the Open Awards Recognised Centre Handbook.
Name of Centre:
Centre Number:
Address of Centre:
Name of Authorised Internal Verifier:
Date of Verification Activity:
Scope of Verification Activity:
Please list below the details of all the courses and runs for which the Award of Credit is being claimed:
Course Title Course ID Run ID Number of learners being recommended for credit
Please add more rows if necessary
Have Exemptions, Equivalents, Credit Transfers or Recognition of Prior Learning been claimed for any learners?
Yes No
If Yes, please give details/learner’s names (learners where claims have been agreed must be included in any sampling):
Yes No N/A
Open Awards were notified at Registration (evidenced by RAC)?
Completed Learner Past Achievement Form(s) available
Copies of Certificates, where applicable, available?
If No, please detail any concerns (adding any identified actions/recommendations to the Recommendations for improvement following the IV Process section)
AIV Sampling Tracking Matrix relating to the RAC(s) being signed off:
Run ID Learner Name:
Tutor/Assessor Name:
Unit / learning outcomes sampled:
Is there evidence that the outcomes have been met?
Is the evidence appropriate for the level?
Comments:
Yes No Yes No
Your sample size should follow Open Awards guidelines, which is a minimum of 5 units. Where there are in excess of 50 units, 10% of the total units should be sampled
Recommendations for improvement following the IV Process:
Recommendation By Whom
By When
Completed? Yes No
Date completed
Any other comments following the verification activity:
I confirm that the award of credit as recommended on the RACs is secure for the scope of provision listed herein, and that I am the person authorised by Open Awards to sign these:
Print Name:
Date:
Aiv Booklet (4)
Sample Authorised Internal Verifier Report
This report should be completed by the Authorised Internal Verifier within one week of any verification activity where RACs have been verified. It should be sent electronically to the Quality Reviewer for the centre and the Quality Officer.
Please Note: This Report does not replace the formal Documentation of the IV Process which should be completed and retained by the Organisation in accordance with the Guidelines in the Open Awards Recognised Centre Handbook.
Name of Centre: Training 2000 Ltd
Centre Number: 43023
Address of Centre: Furthergate Industrial Estate Harwood Street Blackburn BB1 3BD
Name of Authorised Internal Verifier:
Louise Hedge
Date of Verification Activity: 05/07/2016
Scope of Verification Activity: Please list below the details of all the courses and runs for which the Award of Credit is being claimed:
Course Title Course ID Run ID Number of learners being recommended for credit
Certificate in Getting on at Work 137670 1234567 1
Certificate in Getting on at Work 137670 1234568 1
Certificate in Getting on at Work 137670 1234569 2
Certificate in Getting on at Work 137670 1234570 4
Certificate in Getting on at Work 137670 1234571 2
Certificate in Getting on at Work 137670 1234572 8
Certificate in Getting on at Work 137670 1234573 1
Certificate in Getting on at Work 137670 12345674 1
Please add more rows if necessary
The form can be used to report on more than one course
Aiv Booklet (4)
Have Exemptions, Equivalents, Credit Transfers or Recognition of Prior Learning been claimed for any learners?
Yes No
If Yes, please give details/learner’s names (learners where claims have been agreed must be included in any sampling):
Yes No N/A
Open Awards were notified at Registration (evidenced by RAC)?
Completed Learner Past Achievement Form(s) available
Copies of Certificates, where applicable, available?
If No, please detail any concerns (adding any identified actions/recommendations to the Recommendations for improvement following the IV Process section)
Aiv Booklet (4)
AIV Sampling Tracking Matrix relating to this RAC sign off:
Course Title
Learner Name:
Tutor/Assessor Name:
Unit / learning outcomes sampled:
Is there evidence that the outcomes have been met?
Is the evidence appropriate for the level?
Comments:
Yes No Yes No
Certificate in Getting on at Work
Alan Smith Chris Jones Managing study
Candidate has identified the main aim of a course of study is to learn new things, acquire new skills, gain more knowledge and qualifications. A detailed account of appropriate times to study and any personal challenges they may face has been provided. Alan has provided 2 Smart targets however these could have been more detailed and a lot more specific. Two pieces of evidence have been provided for using a range of reading techniques and a detailed account of the candidate’s future learning needs has been written.
All of the evidence records have been signed by assessor and candidate.
Certificate in Getting on at Work
Natasha Smith
Chris Jones Approaches to learning
Four examples of past learning examples have been identified, including how the learning took place in each one. A detailed account of three of the different ways in which people learn have been outlined, To gain knowledge,
Please give as much information as you can, this helps to give your LQR a good overview of your courses and AIV practices
Aiv Booklet (4)
qualifications and to get a job or apprenticeship has been identified as the relevance of learning, this also includes to where learning takes place and different activities used. She has identified her own learning preference as kinaesthetic. The candidate has provided two examples of how visual, auditory and kinaesthetic learners may choose a particular course of study. The candidate has been able to provide detailed accounts writing in full sentences and paragraphs to ensure all the criteria is covered.
Certificate in Getting on at Work
Bradley Smith
Craig Jones Getting the most out of training
Complete silence, sitting close to the speaker and 1 person talking at a time have been identified as strategies for effective listening, more than 1 person talking at a time, noises around the room and sitting at the back have been given as barriers. The candidate has given lots of examples of ideas and questions that they have asked during training and they took part in a team activity to show this. Various examples of possible barriers to contributing in a group have been outlined. The candidate has taken notes in an activity and then been able to answer questions based on this.
The assessor has provided positive feedback throughout including a summative feedback of the unit at the end.
Aiv Booklet (4)
Certificate in Getting on at Work
Ahmed Smith
Chris Jones Planning for progression
The candidate has identified accountancy as an idea for a career and included brief training needs that they will need for this, their key ide in the planning is to focus and has given reasons as to why. A detailed definition of target setting has been provided. Smart targets have been defined and the candidate has been able to set their own long, medium and SMART short term targets to achieve. Various forms of evidence have been provided for this unit and all of the work has been annotated.
Certificate in Getting on at Work
Kain Smith Chris Jones Discrimination at Work
Really good definitions for discrimination and prejudice have been provided and lots of ways in which people can face discrimination have been provided. Kain has provided personal examples of discrimination that he has faced. The Equality Act 2010 has been identified as the act of Parliament and that it is in the workplace to make sure that people are treated equally and fairly. The Equality and Diversity policy has been outlined as a company policy that is designed to eliminate discrimination and they have stated where they would find a copy and who they would ask to help. Three really good ways of dealing with difficult situations at work have been identified. Some really good evidence has been provided for this unit. Good annotation by the assessor.
Certificate in Getting
Aruubh Smith
Chris Jones Bullying and Harassment
Two descriptive definitions of bullying and harassment have been provided, various
Aiv Booklet (4)
on at Work examples of both of them have also been given. The candidate has given a written description of the difference between fun and bullying and harassment and they took part in a group discussion. Changes in personality, unexplained absences and being tense all of the time have been identified as signs of bullying and harassment. The candidate has stated that they would confront the bully, not cry in front of anyone and tell somebody in charge if they were a victim. Two policies have been identified in relation to bullying and harassment and the key procedures have been stated, a copy of the anti-bullying policy has also been provided. Various forms of evidence have been provided for this unit. Good annotation by the assessor.
Certificate in Getting on at Work
Ella Smith Chris Jones Getting the most out of training
Avoiding distractions, sitting closer and being silent when somebody is speaking have been identified as strategies for effective listening, and a really good descriptive written piece detailing barrier has also been provided. The candidate took part in a group activity whereby they provided ideas and asked questions throughout and evidence of this has been provided, this also includes some of the barriers that they faced. A clip was watched by the candidate and they had to take notes throughout and answer questions based on the notes that they took. Various forms of evidence have been provided
Aiv Booklet (4)
for this unit and the work has been annotated throughout.
Certificate in Getting on at Work
Sabrina Smith
Chris Jones Equality and Diversity
The candidate has defined what is meant by the terms equality and diversity. Everyone gets treated the same, equal pay and employing people from different backgrounds have been given as examples of the E&D in operation at T2000. Two E&D issues have been identified and the candidate has stated how these could be resolved. The key principals have been identified, including what an equal ops policy sets out to achieve. Human resources and management have been identified as to who has responsibility. Giving training to all staff, ensuring everyone is aware of the statement and by being approachable are the positive ways identified that a workplace can recognise and support E&D. Four really good examples of the consequences of ignoring equal opportunities have been given.
Aiv Booklet (4)
Recommendations for improvement following the IV Process:
Recommendation By Whom
By When
Completed? Yes No
Date completed
Share use of SMART targets at next team standardisation meeting
Chris Jones
Next Mtg
Any other comments following the verification activity:
Good annotation throughout by the assessor and excellent feedback provided, this has now been improved since the summative feedback is provided at the end of a unit as it also gives the candidate a chance to provide feedback as to how they found the unit.
I confirm that the award of credit as recommended on the RACs is secure for the scope of provision listed herein, and that I am the person authorised by Open Awards to sign these:
Print Name: Louise Hedge
Date: 05/07/2016
Important Notes
Please note that an AIV can only sign off the award of credit within agreed Sector Subject Areas (SSAs). Also, AIVs cannot sign off the award of credit in a limited number of cases, such as externally marked assessments.
Should an Approved Internal Verifier leave the centre it is important that Open Awards are informed immediately.
Where there is evidence that the required standards have not been met Open Awards may decide to withdraw approved status of an individual verifier.
It is mandatory for centres with Direct Claims Status to have at least one AIV attend at least one of the regional standardisation events during the academic year. In cases of non-attendance, AIV status will be removed.
