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A Guide to Data Security
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Page 1: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

A Guide to Data Security

Page 2: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

Contents 01 Card data breaches are real

02 What is the Payment Security Standard?

03 How do I adhere to this Security Standard?

04 How do I maintain data compliance?

05 How do I protect my business?

06 Here to safeguard

07 Who’s who in the Payment Card Industry?

08 Providing a compliant framework for the GDPR

09 Here to help

Page 3: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

01

Card data breaches

are real

Reports of data breaches in the media are on the rise. Cardholder data is extremely valuable and hackers are capitalising on this demand.

The growth in identity theft and thieves impersonating cardholders means businesses need to be more vigilant in protecting their business.

A data breach means a business could suffer:

• Loss of sales

• Brand reputational damage

• Fraud losses

• Legal costs, settlements and judgments

• Fines and penalties

• Termination of ability to accept payment cards

• Termination of jobs (Chief Information Security Officer, Chief Executive Officer and dependent professional positions)

• Going out of business

A single credit card is

worth up to $100 on

the black market*

which is why large

databases or unsecure

small businesses are a

prime target for

hackers

*Symantec Internet Security Threat Report, 2017

In 2016, 40%

of information lost in

data breaches was

Personal Financial

Information, including

credit or debit card

details or banking

financial records.*

Page 4: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

02

What is the

Payment Security

Standard?

The Card Brands, namely; Visa, Mastercard, JCB, Amex and Discover) developed the Payment Card Industry Data Security Standard (PCI DSS) which recommends best practice methods for card data security.

The standard applies to all businesses wherever they are, who store, process or transmit cardholder data.

PCI DSS can also help provide a framework to help businesses comply with data security requirements within the General Data Protection Regulation (GDPR), the new EU directive. The PCI DSS is concerned with cardholder data, whereas the GDPR regulates all personal data.

Businesses must be compliant with the standard or face severe fees and fines from Card Brands and Data Protection authorities in the event of a data breach.

Page 5: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

03

How do I adhere

to this standard? PCI DSS applies to all the technical and

operational system components that

process, store or transmit cardholder

data.

This means your instore card payment

terminals, tills, networks, payment

processes, and if you sell online, your

local area and wide area network,

phone lines and gateway, are all in

scope for the standard.

Goals PCI DSS Requirements

Build and Maintain a

Secure Network

1. Install and maintain a firewall configuration to

protect cardholder data

2. Do not use vendor-supplied defaults for system

passwords and other security parameters

Protect Cardholder

Data

3. Protect stored cardholder data

4. Encrypt transmission of cardholder data across

open, public networks

Maintain a

Vulnerability

Management

Program

5. Use and regularly update anti-virus software or

programs

6. Develop and maintain secure systems and

applications

Implement Strong

Access Control

Measures

7. Restrict access to cardholder data by business need

to know

8. Assign a unique ID to each person with computer

access

9. Restrict physical access to cardholder data

Regularly Monitor

and Test Networks

10. Track and monitor all access to network resources

and cardholder data

11. Regularly test security systems and processes

Maintain an

Information Security

Policy

12. Maintain a policy that addresses information

security for all personnel

Page 6: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

04 How do I maintain

PCI DSS compliance?

PCI DSS aims to reduce card fraud

by ensuring that cardholder data is

protected through a 360º approach

to security.

Payment Security needs to be a

continuous process, not just an

annual check.

Assess

Identify cardholder data,

take an inventory of IT

assets and business

processes for payment

card processing, and

analyse them for

vulnerabilities.

Remediate

Fix vulnerabilities and

eliminate the storage of

cardholder data unless

absolutely necessary.

Report

Compile and submit the

necessary reports to

Elavon

Page 7: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

05 What do I need

to do for my business

set up?

Your business will fall into one of four

levels based on the number of Visa or

Mastercard transactions processed over a

12 month period.

The volume of transactions you process

indicates what level your business is and

what validation is needed.

Level Criteria Validation

1

Any merchant processing over 6

million Visa or Mastercard

transactions per year, has suffered a

data breach, or identified as Level 1

by another card brand.

Annual on-site review by a

Qualified Security Assessor and a

passing network scan by an

approved scanning vendor (ASV)

if applicable.

2

Any merchant processing 1 million

to 6 million Visa or Mastercard

transactions per year.

Annual Completion of a Self-

Assessment Questionnaire (SAQ)

and a passing network scan with

an ASV scan (if applicable).

3

Any eCommerce merchant

processing 20,000 to

1 million Visa or Mastercard

eCommerce transactions per year.

Annual completion of an SAQ

and a network scan with a

passing ASV scan (if applicable)

4

Any merchant processing less than

20,000 eCommerce transactions per

year and all other merchants

processing up to 1 million

transactions per year, regardless of

acceptance channel.

Annual completion of an SAQ

and a network scan with a

passing ASV scan.

Page 8: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

06 Here to protect

Track and monitor PCI DSS compliance programmes

Level 1-4 customers - as an acquirer, we need to

ensure that you attest to and maintain PCI DSS

compliance so we can accurately report this to the Card

Schemes

Customer and Colleague Support - we offer personal

consultancy to our corporate customers, working

together to understand your business and individual

PCI DSS compliance plans. Our small to medium

enterprise customers, can choose from a managed

service or self service offering using our compliance

portal to complete your PCI DSS validation

Industry and Expert Knowledge – You will have

access to a large pool of security talent and PCI

Qualified Security Assessors as well as data security

experts who can support you in your payment card

security needs

Whatever your level, complexity or

size of business or wherever you are

on your payment security journey,

Elavon and it’s trusted partners can

assist you.

Page 9: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

07 Who’s who in the

Payment Card

Industry?

Acquirers must notify their customers about PCI

DSS and their responsibilities. They also gather PCI DSS

status information from customers and report this to Card

Schemes.

Card Schemes are responsible for programmes that you

must comply with. They receive card data directly from

the acquirer, not the merchants.

Qualified Security Assessors (QSA) help (customers

reach PCI DSS compliance, can assist in SAQ completion

by providing technical guidance. They will also help scope,

audit and produce a Report on Compliance to confirm

your compliance status.

Approved Scanning Vendors (ASV) conduct PCI Security

Scans over the internet which help identify vulnerabilities

within web sites, applications and information technology

(IT) infrastructures.

The Payment Card Industry Security

Standards Council (PCI SSC) is the

governing body who writes and

maintains the PCI DSS

You are required to submit a Report

on Compliance (ROC) or Self

Assessment Questionnaire (SAQ)

yearly to your acquirer(s).

Page 10: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

08 PCI DSS as a

framework for the

GDPR Data Security

The General Data Protection Regulation (GDPR) becomes

law in all EU countries in May 2018. So if your business Goals Requirements

Build and Maintain a

Secure Network

1. Install and maintain a firewall configuration to

protect PERSONAL data

2. Do not use vendor-supplied defaults for system

passwords and other security parameters

Protect Cardholder

Data

3. Protect stored PERSONAL data

4. Encrypt transmission of PERSONAL data across

open, public networks

Maintain a

Vulnerability

Management

Program

5. Use and regularly update anti-virus software or

programs

6. Develop and maintain secure systems and

applications

Implement Strong

Access Control

Measures

7. Restrict access to PERSONAL data by business

need to know

8. Assign a unique ID to each person with computer

access

9. Restrict physical access to PERSONAL data

Regularly Monitor

and Test Networks

10. Track and monitor all access to network resources

and PERSONAL data

11. Regularly test security systems and processes

Maintain an

Information Security

Policy

12. Maintain a policy that addresses information

security for all personnel

All businesses that trade within the EU or

have parts of your business located

within the EU are subject to the GDPR.

Failure to demonstrate adequate security

controls and other GDPR infringements

can mean that businesses will be liable

for fines of up to £20m or 4% of turnover

(whichever is greater).

Additional information on GDPR:

http://ec.europa.eu/justice/data-protection/index_en.htm

PCI DSS is a logical structure to approach GDPR

compliance for Data Security.

Page 11: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

09 Here to safeguard

It is your responsibility to become

PCI DSS compliant but it’s ours to

support you where we can.

Whether you are fully compliant with

the PCI DSS, are working towards

compliance, or even if you have never

heard of the PCI DSS before, we can

help you through the next steps.

What do I need

as a merchant?

Next step

Levels 1-3

Next step

Level 4

“I have never

heard of PCI DSS

compliance and I

am not aware of

my

responsibilities.”

Please contact your Elavon

Payment Data Security

Consultant who will assist you

through the process.

Email: [email protected]

Please contact your Elavon Sales

representative or email:

helpdesk@elavonsecuritymanage

r.com

“I am/we are

working towards

PCI DSS

compliance”

Please forward evidence of

your progress to your Elavon

Payment Data Security

Consultant for review.

Email: [email protected]

Logon to your Secured by Elavon

dedicated portal and update your

details to reflect your current

status

www.elavonsecuritymanager.com

“My business is

fully PCI DSS

compliant”

Please forward evidence of

your compliance status that

meets the Level validation

requirements to your Elavon

Payment Data Security

Consultant for review.

Email: [email protected]

Upload your Attestation of

Compliance to the Secured by

Elavon portal

www.elavonsecuritymanager.com

Page 12: A Guide to Data Security by Elavon · 2020. 2. 20. · Standard (PCI DSS) which recommends best practice methods for card data security. The standard applies to all businesses wherever

Please contact us for further information on PCI DSS compliance

and data security:

Here to safeguard

Level 4 Businesses Level 1-3 Corporates

UK

0330 808 3301

[email protected]

elavon.co.uk/security

Ireland

Ireland

1850 887 077

[email protected]

elavon.ie/security

UK

[email protected]

Ireland

[email protected]

Report an Incident:

[email protected]

UK: 01923 651 622

IRE: 0402 25 322

Elavon Financial Services DAC Registered in Ireland with Companies Registration Office (Reg. No. 418442). Registered Office: Building 8

Cherrywood Business Park, Loughlinstown, Dublin, D18 W319, Ireland. Registered in England and Wales under the number BR009373.

The liability of the member is limited. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank

of Ireland. United Kingdom branch is authorised by Central Bank of Ireland and the Prudential Regulation Authority and subject to limited

regulation by the Financial Conduct Authority and Prudential Regulation Authority. Details about the extent of our authorisation and

regulation by the Prudential Regulation Authority, and regulation by the Financial Conduct Authority are available from us on request.


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