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CiP www.prozesslernfabrik.de Buckingham, 14 th September, 2016 A guide to develop competency-oriented Lean Learning Factories systematically European Lean Educator Conference 2016 Judith Enke a Michael Tisch a Joachim Metternich a a Institute of Production Management, Technology and Machine Tools, Technische Universität Darmstadt, Otto-Berndt-Str. 2, 64287 Darmstadt, Germany
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Page 1: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

CiPwww.prozesslernfabrik.de

Buckingham, 14th September, 2016

A guide to develop competency-oriented

Lean Learning Factories systematically

European Lean Educator Conference 2016

Judith Enkea

Michael Tischa

Joachim Metternicha

aInstitute of Production Management, Technology and Machine Tools, Technische

Universität Darmstadt, Otto-Berndt-Str. 2, 64287 Darmstadt, Germany

Page 2: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 1

Summary4

Guide for development of Learning Factories3

Definition of Learning Factories2

Motivation1

Agenda

Page 3: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 2

Summary4

Guide for development of Learning Factories3

Definition of Learning Factories2

Motivation1

Agenda

Page 4: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 3

Learning Factory as an Image of the real Factory to improve Problem Solving Capabilities

Real Factory

Demo-

graphics

New

Technologies

Globalisation

Volatile

Environments

Learning Factory

Design of a complex

learning system for the

challenges of future

production

Competency

development of

specalists and

managers for the

challenges of present

and future production

Page 5: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 4

Potential for education and training: Effective competence development

Contextualisation, situated context

Activation of learner

Problem solving

Motivation

Collectivisation

Aspects of methodical modelling of

successful learning processesLearning factory as a learning system

Partial model of real factory provides a rich

learning context

Generation and application of knowledge

in the learning factory (learner active phases)

Solving of real problem situations in the learning factory

Motivation by the reality character and the possibility to

act hands-on immediately.

Thinking and doing

Self-organised learning in groups is a suitable

model in learning factories

Alternation of hand-on phases in the learning

factory and systematization phases

Aspects of methodical modelling according to : Tenberg (2011), Dehnbostel (2007), Jonassen (1999), Greeno et al. (1996), Brown et al. (2000), Aebli (1994)

Page 6: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 5

Summary4

Guide for development of Learning Factories3

Definition of Learning Factories2

Motivation1

Agenda

Page 7: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 6

Definitions of a „Learning Factory“ according to the Initiative on European Learning Factories

A learning factory is a learning environment where

processes and technologies are based on a real

industrial site which allows a direct approach to

product creation process. Learning factories are

based on a didactical concept emphasizing

experimental and problem-based learning. The

continuous improvement philosophy is facilitated by

own actions and interactive involvement of the

participants.

European Initiative on Learning Factories (2013)

Page 8: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 7

Key characteristics of Learning Factories

Dimensions Features

Operating

Model

Purpose

Setting

Didactics

Process

Product

sustainable plan allows the ongoing operation (desired)

teaching and/or training and/or research

changeable + real or virtual*

concept based + formal and informal learning + own

actions of trainees + on-site or remote learning***

authentic + multi stage + technical and organizational

physical or service**

Reference: Abele et al: Learning Factories for research, education, and training (2015)

Page 9: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 8

Learning Factories in the narrow and in the broader sense

Learning Factory in

the narrow senserea

lvirtu

al

Va

lue

ch

ain

in t

he

lea

rnin

gfa

cto

ry

service physical

Manufactured product inside the learning factory

Learning Factory in

the narrow sense

Learning Factory in

the broader sense

Reference: Abele et al: Learning Factories for research, education, and training (2015)

Page 10: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 9

In a morphology each dimension is described in detail

Operating

Model

Purpose &

TargetsSetting DidacticsProcess Product Metrics

3.1 product life cycle

product planning

product development

product design

rapid prototyping

manu

factu

ring

assem

bly

log

istics

service recycling

3.2 factory life cycle

investment planning

factory concept

process planning

ramp-up main-

tenance recycling

3.3 order life cycle

configuration & order

order sequencing

production planning and scheduling

picking, packaging

shipping

3.4 technology life cycle

planning development Virtual testing main-

tenance moderni-

zation

3.5 indirect functions

SCM sales purchasing HR finance /

controlling QM

3.6 material flow continuous production discrete production

3.7 process type mass

production serial production

small series production

one-off production

3.8 manufact. organization

fixed-site manufacturing

work bench manufacturing

workshop manufacturing

flow production

3.9 degree of automation

manual partly automated / hybrid

automation fully automated

3.10 manufact. methods

cutting trad. primary

shaping additive

manufact. forming joining coating

change material properties

3.11 manufact. technology

physical chemical biological

Reference: Tisch et al: Learning Factory Morphology – Study Of Form And Structure Of An Innovative Learning Approach In The Manufacturing Domain (2015)

Page 11: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 10

Current problems of learning factory design

No derivation of applied didactic concepts1

Transfer of problem solving procedures in real industrial situations4

Missing target orientation of teaching modules3

High uncertainty in pilot situations2

Page 12: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 11

Summary4

Guide for development of Learning Factories3

Definition of Learning Factories2

Motivation1

Agenda

Page 13: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 12

Learning factories are designed on three different levels

1st didactic transformation 2nd didactic transformation

1 – Macro

level

(Learning

Factory)

2 – Meso

level

(teaching

module)

3 – Micro

level

(learning

situation)

Design of the Learning Factory infrastructure including the

production environment as well as fundamental parts of intended

learning processes

Design of teaching modules including the explication of specific

sub-competencies and the definition of general teaching-learning

sequences

Design of specific teaching-learning situations

Question to be answered:

What are relevant learning

targets and contents for

involved stakeholders?

Question to be answered:

How can those learning targets

and the content be addressed

in the learning factory?

Reference: Tisch et al: Learning factory design: a competency-oriented approach integrating three design levels (2015)

Page 14: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 13

Macro, meso and micro level are connected to each other

Reference: Tisch et al: Learning factory design: a competency-oriented approach integrating three design levels (2015)

learning factory

infrastructure1 – Macro level

(Learning Factory)

2 – Meso level

(teaching module)

3 – Micro level

(learning situation)

teaching

module

teaching

module

teaching

module

teaching

module

Systema-

tization

activity

Experimental

activity

Exploration

activity

Systema-

tization

activity

Exploration

activity

Systema-

tization

activity

Page 15: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 14

The guideline supports a Learning Factory design which suits the development of intended competencies

• Focus setting

• Content selection of most relevant

aspects

• Identification of intended competencies

• Configuration of a suited Learning

Factory by planning instruction,

interaction, and media

organizational

environment

target group

didactical infrastructure

intended

competencies

socio-technical infrastructure

1st didactic

transformation

2nd didactic

transformation

Organizational requirements Configuration/DesignLearning targets

organizational

targets

mediateaching

methods

factory elements product

learning

process

Reference: Tisch et al: Learning factory design: a competency-oriented approach integrating three design levels (2015)

Page 16: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 15

The process learning factory CiP was established in 2007

Page 17: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 16

Learning modules can be designed using a competency transformation chart to define and operationalise learning targets

To

pic

2

Sub-competency 2.1

Sub-competency 2.2

Knowledge base

Knowledge base

Co

mp

ete

ncy T

op

ic 1

Knowledge base

...

...

Corresponding action

Corresponding action

Corresponding action

Sub-competency 1

Reference: Tisch et al: A systematic approach on developing action-oriented, competency-based Learning Factories (2013)

Page 18: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 17

Extract from the competency transformation chartLearning module: Lean Quality

The p

art

icip

ants

have the a

bili

ty to e

xpla

in the

meth

od

s a

nd tools

for

the im

ple

menta

tion o

f

Jid

oka

* and for

the s

olu

tion o

f pro

ble

ms a

nd t

o

apply

sele

cte

d m

eth

ods a

nd tools

.

… … …

Ability to develop an

Andon-concept for

Production

Design of an Andon-

system (physical

implementation)

Knowledge, that visual and acoustical

signals and an Andonboard are needed;

knowledge of the examined workplaces;

knowledge of the functionality of Andon;

knowledge of the meaning of the colors

Planning of an

escalation process for

the problem escalation

with Andon

Knowledge of the person in charge and

of the available time; knowledge of the

theoretical sequence of an escalation

process (point in time for information,

order of notification)

… … …

*Jidoka: Part of the Toyota Production System which deals with the elimination and prevention of defects and rework

Competency Sub-competencies Action Knowledge base

Page 19: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 18

To address actions from the transformation chart in the learning factory two different sequences of activities are possible

Systematisation

Introduction Reflection

Experimentation

Examination

SystematisationExploration

Reference: Abele et al: Innovative Lernmodule und -fabriken – Validierung und Weiterentwicklung einer neuartigen Wissensplattform für die Produktionsexzellenz von morgen (2015)

Page 20: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 19

Designing sequences of activitiesLearning module: Lean QualitySequence: Andon concept

Systematisation:

Theoretical Input on

Andon (preconditions,

escalation process, …)

Introduction:

Andon* as part

of Jidoka

Reflection:

Presentation of results,

debate about different

design options

Experimentation:

Development of a

Andon concept for the

Process Learning

Factory

*Andon: Concept of the problem solving process to stop production, alert and escalate in case of problems

Page 21: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 20

For particular learning situations two different sequences of activities are possible

Systematisation

Introduction Reflection

Experimentation

Examination

SystematisationExploration

Reference: Abele et al: Innovative Lernmodule und -fabriken – Validierung und Weiterentwicklung einer neuartigen Wissensplattform für die Produktionsexzellenz von morgen (2015)

Page 22: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 21

Exemplary design of particular learning situationsLearning module: Flexible employee use systemAction: Preparing for implementation

Ste

pI

Ste

pII

Ste

pII

I

Partial Competence

(technical and methodological)

Action Knowledge Element

(Professional and conceptual knowledge)

The participants posses the ability to

implement the Flexible Employee Use

System (FMS) in a production

environment

The participants prepare for the

implementation

Stabilization of the processes, seperate manual

from automated processes, minimize routes, tact-

alignment, construction of the desired layout,

training of the employees

The participants implement FMS …

The participants created a

rough implementation plan

(Framework)

The participants analyze

forecasts of customer

demands

The participants analyse if

the system for this customer

takt…

The participants determine

the necessary production

steps

The participants perform time

studies

The participants determine

the required number of

employees

The participants tact the

workplaces for the

determined customer-tact

Scenario for the action exercises – Sequential development of the actions defined in step I

Task • Ensure that the assembly department

can respond to fluctuating customer

demand in the coming year

Setting • Assembly

• 3 Groups

J F M A M J J A S O N D

200

100

300

400

500

Batch pieces per day

600Additional Information

1 Shift/Day

8h Working Hours

1h

2 Employees need 60

sec.Ac

tio

n s

ett

ing

As

sig

nm

en

t

Competence transformation

Create action exercises

Create the assignment for the action exercises

Reference: Tisch et al: Lernerfolgsmessung in Lernfabriken – Kompetenzorientierte Weiterentwicklung praxisnaher Schulungen (2014)

Page 23: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 22

Summary4

Guide for development of Learning Factories3

Definition of Learning Factories2

Motivation1

Agenda

Page 24: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 23

For the development of learning factories the guide promotes a competency-oriented preparation, execution and postprocessing

K1 h11 – h1m W11 – W1o

… … …

Kn hn1 – hnm Wn1 – Wno

Competency transformation

Create Learning

Factory Training

Program

Create Complex

Handling Exercises

K1

K2

Kn

h21-h24

hn1-hn5

No

t o

be

rse

rva

ble

obse

rva

ble

, o

r q

uery

able

Carry-out Trainging Program

Observe Action Exercises,

Check reasoning knowledge

Continuously improve training

ACTUAL

(observed

actions from

2B)

TARGET (expected

actions from 1A)

Deviation

Non-achieved Goals,

identified weaknesses,

Improvement potencial

1 Preparation 2 Execution 3 Postprocessing

A

B C

A

B

A

B

Complete Target-Actual Comparison

Competencies – Action – Knowledge

h11-h12 W11-W15

W21-W24

Wn1-Wn7

Ki: Competence i hij: the j-te Handling of the i-ten Competence Wij: the j-te Knowledge element of the i-ten Competence

Reference: Tisch et al: Lernerfolgsmessung in Lernfabriken – Kompetenzorientierte Weiterentwicklung praxisnaher Schulungen (2014)

Page 25: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institut für Produktionsmanagement, Technologie und Werkzeugmaschinen | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich | 250722JH1 | 24

References

Eberhard Abele, Joachim Metternich, Michael Tisch, George Chryssolouris, Wilfried Sihn, Hoda ElMaraghy,

Vera Hummel, Fabian Ranz: Learning Factories for research, education, and training; Procedia CIRP 32

(2015); p. 1-6

Michael Tisch, Fabian Ranz, Eberhard Abele, Joachim Metternich, Vera Hummel: Learning Factory

Morphology – Study Of Form And Structure Of An Innovative Learning Approach In The Manufacturing

Domain. TOJET (2015), Special Issue 2 for INTE 2015

Michael Tisch, Christian Hertle, Eberhard Abele, Joachim Metternich, Ralf Tenberg: Learning factory

design: a competency-oriented approach integrating three design levels. International Journal of Computer

Integrated Manufacturing (2015); p. 1-21

Eberhard Abele, Joachim Metternich, Ralf Tenberg, Michael Tisch, Markus Abel, Christian Hertle, Susanne

Eißler, Judith Enke, Laura Faatz: Innovative Lernmodule und -fabriken – Validierung und Weiterentwicklung

einer neuartigen Wissensplattform für die Produktionsexzellenz von morgen. tuprints (2015)

Michael Tisch, Christian Hertle, Jan Cachay, Eberhard Abele, Joachim Metternich, Ralf Tenberg: A

systematic approach on developing action-oriented, competency-based Learning Factories. Procedia CIRP

7, 2013; p. 580–585

Michael Tisch, Christian Hertle, Eberhard Abele: Lernerfolgsmessung in Lernfabriken –

Kompetenzorientierte Weiterentwicklung praxisnaher Schulungen;

Industrie Management 30 (2014); p. 20-24

Page 26: A guide to develop competency-oriented Lean Learning ...€¦ · A guide to develop competency-oriented Lean Learning Factories ... sub-competencies and the definition of general

Institute of Production Management, Technology and Machine Tools | Prof. Dr.-Ing. E. Abele / Prof. Dr.-Ing. J. Metternich

If you have any questions, do not

hesitate to contact us.

Thank you for your kind attention!

Prof. Dr.-Ing. Eberhard Abele

Prof. Dr.-Ing. Joachim Metternich

Institute of Production Management, Technology and Machine Tools

Technische Universität Darmstadt

Otto-Berndt-Straße 2

64287 Darmstadt

Phone: +49 61 51 | 16 20107

E-Mail: [email protected]

Internet: www.prozesslernfabrik.de


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