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A GUIDE TO FINANCIAL AID SELF-SERVICE

Click to edit Master title styleHow Students Navigate to FinancialAid Self-Service

Step 1: Portal, Self-service Step 2: Financial Aid

Click to edit Master title styleFA Self-Service Pages

Pages within Financial Aid Self-Service:

• Financial Aid Home• Required Documents• My Awards• Report/View Outside Awards• Request a New Loan• Offer Letter• College Financing Plan• Satisfactory Academic Progress

Click to edit Master title styleHome Page

1. Multiple award years may be active. Be sure to select the correct year.

2. Satisfactory Academic Progress (SAP) status –click on the link for detailed information.

3. Link to Student Billing to view charges/balancesowed.

4.The Checklist section gives status and action needed.

5. List of helpful links and tools

6. Percentage of Federal Pell Grant used, studentsallowed maximum of 600% limit over lifetime

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5.4.

Click to edit Master title styleHome Page, cont

If a student has borrowed Federal loans, their history will also appear on the Home Page.

Click to edit Master title styleRequired Documents

Status of any documents requested to complete the review process and finalize the FAFSA.The status updates in real time, based on action taken by Financial Aid Advisors.

Click to edit Master title styleMy Awards

Once a student is awarded aid, they will need to view and accept/decline their award(s).

Click to edit Master title styleReport/View Outside Awards

Displays any outside awards that have been reported and are not awarded by the Financial Aid Office.Examples: VA benefits, MI Rehab Services, Michigan Works, etc.

Click to edit Master title styleRequest a New Loan

1. Student selects default amount or can enter a specified amount.

2. Comments added will be considered when request is processed.

Click to edit Master title styleRequest a New Loan, cont.

3. Student indicates what semester(s) they want loan consideration, and will uncheck the semesters they are NOT requesting.

Click to edit Master title styleRequest a New Loan, cont

4. Students review and submit their loan request.

Note: Only one request can be submitted at a time and processing time is 2 – 4 weeks. Peak times will require additional consideration.

Offer Letter

Printable pdf version

Break down of Budget categories

Click to edit Master title styleCollege Financing Plan

Financing Plan provides students with the following information:

• Estimated Cost of Attendance• Grant and Scholarship awards• Net Costs• Work-Study award• Loan awards• Glossary of Terms• Delta Borrowers Loan Repayment Rates

compared to the National Average• Median Borrowing – Typical amount Delta

students borrow for their program• Loan Repayment information

Click to edit Master title styleSatisfactory Academic Progress

Three standards of Academic Progress (SAP) that financial aid recipients must meet:

1. Completion Rate – successfully complete at least 67% of all attempted courses. Note: Transfer credits are considered as successful and repeated courses are only counted successful one time.

2. Cumulative GPA – based on total attempted Delta Credits (see Academic Status Scale below)

3. Program Length – must complete program of study within 150% of the published length of the program(credits transferred in are counted towards program length).

Click to edit Master title styleSAP Review Process

• New students are reviewed for SAP when their FAFSA is received, and returning students after gradespost each semester.

• Students not meeting SAP receive one semester on “Warning”, to improve their status. After warning semester, they will either be in good SAP or denied further aid.

• Students denied aid have an option to file an appeal. The appeal request form will appear in theRequired Documents of the checklist in Self-service.

• Students with an approved appeal move to one semester “Probation” status. Students must follow an academic plan approved by their Success Advisor and pass all classes with a C or better as conditions of their probation.

• After one semester on Probation, a student will either be in good standing, moved to “Academic Plan” status if successful with appeal conditions, or denied further aid.

Click to edit Master title styleSAP Status

Yellow: Warning semester, probation or academic plan, or unable to calculate due to ineligible program of study

SAP statuses are color coded to help identify current status

Green: Satisfactory, no issues

Red: Not eligible for aid. Refer to Required Documents if student wishes to file an appeal

Click to edit Master title styleQuestions???

Delta College Financial Aid Office Phone: 989-686-9080finaid@delta.edu