Date post: | 21-Mar-2017 |
Category: |
Social Media |
Upload: | giraffes-in-the-kitchen |
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*a guy walks into a bar
*a guy walks into a bar
*and meets his dream girl
a guy walks into a bar*a brand walks on to the Internet
and meets his dream girl*looking to meet its dream consumers
how does the guy “get the girl”?*how does the brand “get the consumer”?
turn the first glance into a happily ever after*turn the “Like” or the “click” into a loyal life long consumer
so let’s start again*remember our guy?
a guy walks into a bar*and orders a
a brand walks onto the Internet*and launches a Facebook Community
*and so the flirting begins…
first things first… *know what (and who) you want
*find the “right” target audience on Facebook find the “right” girl at the bar
*and bring them to your Facebook page and get her attention
get her number *get the “Like” *make them into an active and engaged Fan.
* Your Ultimate Objective
the rules of approach*how to stand out from the crowd and make an impression
the rules of engagement*how to hold an interesting conversation / spark and hold interest
*awareness and activation through strong creative and targeted ads
*engagement through content
*be bold and brave *be unexpected. stand out from the crowd *look your best *have a great conversation starter *avoid cliches *know your audience
* The Rules of Approach
*daring impactful creative *unique message *modern & high quality visuals *smart copy *out of the box concept *targeted, user centric message
* The Rules of Approach
*now that you’ve got her attention, how will you keep her engaged & focused on you?
*for a looong period of time *amongst other men vowing for her attention *through all the noise at the bar
* The Rules of Engagement
*content with a clear brand identity *identify and clearly communicate your USPs
sell yourself (well, the best version of you)
* The Rules of Engagement
*interactive content and tone of voice *open a dialogue that will provoke a reaction, a comment, tell you something about them
don’t talk too much about yourself
* The Rules of Engagement
*rich, animated content *strong images, videos, gifs & other formats
don’t be a bore / be animated and vibrant
* The Rules of Engagement
*brand and product stories *that the user can connect and see themselves in
tell her a good story
* The Rules of Engagement
*social media monitoring, reporting, measurement *listen to what users are saying and use that information to optimise your content
be a good listener
* The Rules of Engagement
so, it’s the end of the night
*and you followed all the rules
* you got her number*you made them a Fan
* time for the dating to begin
* dating is about falling in love
*but come on, let’s tell it like it is…
* first comes love, then comes marriage
getting her to (eventually) say yes*getting them to say yes to your product
* Your Ultimate Objective
* The Rules of Dating
*dating is all about shared experiences
* The Rules of Dating
* The Rules of Dating
* your website
* social media
* digital media
*campaigns & activations
*be present on a wide mix of digital media environments and websites *mix of social media, lifestyle, culture, news, blogs, entertainment etc
visit a variety of places together
* The Rules of Dating
*don’t just go to the environments that are the most “popular” / mass. *find your niche with new innovative media & environments that your consumers visit often.
be adventurous. discover new places together
* The Rules of Dating
*activations & campaigns that will provide a unique brand experience only shared by you, and your consumer. *microsites, minisites, landing pages, applications
create new places and experiences together
* The Rules of Dating
*user generated content *incentivise users to give you their stories, their content, their experiences
capture the moments and the memories
* The Rules of Dating
* The Rules of Dating
* your website
your love nest
*always take care of your home *make sure she feels at ease there *make sure its hospitable & welcoming *make sure you have good Feng Shui *make sure it can change in the future
* The Rules of Dating
*always take care of your home / maintenance, design *make sure she feels at ease there / user friendly (UI/UX) *make sure its hospitable & welcoming / SEO / content *make sure you have good Feng Shui / easy to navigate *make sure it can change in the future / dynamic content
* The Rules of Dating
*you’re in love. this is serious stuff now
* it’s time to pop the question
*the right place *the right time *the right mood *the right message
* The Rules of Proposing
*truth is if you’ve followed all the rules the perfect moment could be anywhere
at home / your website out to dinner / banner at a bar / Facebook post on a trip / activation * The Rules of Proposing
*all it takes is one moment / one view, one click
* The Rules of Proposing
*they bought your product *they took part *they clicked *they signed up
*she said yes
* and they (and you and your consumer) lived happily ever after
*umm, no
*isn't magically achieved with a wedding or a conversion
*the happily ever after
after the wedding
*after the sale, after the conversion*loyalty, ambassadorship, lifelong commitment
it’s about the marriage
*making the marriage last to a happily ever after*turning a one time consumer into a life long loyal consumer and ambassador
* Your Ultimate Objective
*loyalty *honesty *commitment
* The Rules of Marriage
* The Rules of Marriage
not forgetting anniversaries, valentines day and her cousin’s sister’s dog’s birthday
*well, that and
* The Rules of Marriage
*that show them you are thinking about them all the time, that make the difference
it’s the little things
* The Rules of Marriage
*rewards, contests, incentives, loyalty schemes *eCRM (newsletters, tailored offers…)
surprising her and making her feel loved
* The Rules of Marriage
*unexpected, out of the box activations, content & campaigns
keeping the flame alive
* The Rules of Marriage
*keep your content & your design fresh *on your website, social media, everywhere!
not letting yourself go
* The Rules of Marriage
*always on digital presence across all channels *tell them about your new products, events, campaigns *always keep dialogue open and LISTEN!
communication. communication. communication
*and they lived happily ever after
*now,
even if you don’t remember or follow any of these rules
*remember your wedding vows
I, ______ *insert your brands name here
* Your Vows
take you *online user and beer lover
* Your Vows
to be my *beloved, loyal and lawfully wedded consumer
* Your Vows
to have *on Facebook, Instagram, Youtube, my website and all digital media
* Your Vows
and to hold *through engaging, impactful content & shared unique brand experiences
* Your Vows
from this day forward *the day you first liked one of my branded posts or tried my delicious refreshing beer
* Your Vows
for better *on summer vacation with friends, at home with your loved ones
* Your Vows
for worse *when you’ve had a rough day or you’re feeling down
* Your Vows
in sickness and in health
* Your Vows
until death *or the fall of the Internet* do us part
* Your Vows
* Cheers