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takisathanassiou.com
| Date post: | 30-Jul-2015 |
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takisathanassiou.com
Takis Athanassiou | Leadership Initiative
One common problem in e-learning projects is to establish a common “language” with the client.
Even this part is not usually referred in the e-Learning literature as a problem, but my experience says that it is!
And a major one, if you do not have the experience to identify it and resolve it quickly and efficiently by establishing channels of “trust” with the client!
Trust is all about e-Learning (as in business in general)!
Your client, trust you for delivering value to his company and his/her people!
He or she trusts you that you should identify,the main performance’s “bottlenecks” of his/hers company operations
He/she expects that you will find the proper solution (by e-learning, training, coaching, etc.) to his/her problem!
Takis Athanassiou | Leadership Initiative
This have created an irregular growth, that have to be “normalised”, in order the company to be fully competitive
This interaction is an interplay of trust!
Is NOT just training or e-Learning!
It is, a strategic alliance of freely associated parties providing mutual trust and value to each other!
Takis Athanassiou | Leadership Initiative
In the e-Learning area sometimes, you should start from the ground up and build on “what is there”!
Some companies and organisations have been developed responsively to the market conditions, without following a master “blueprint“!
Takis Athanassiou | Leadership Initiative
In this operation, e-Learning is a disruptive agent, able to smooth out the edges, and develops a more pro-active position towards the market!
This is not an easy procedure and you have to map carefully “what’s there” and the how you are going to route it towards the desired business direction!
The procedure, involves close cooperation with all the involved agents and stakeholders before the actual learning process, before any learning procedure have taken place.
Takis Athanassiou | Leadership Initiative
But this phase (a call it the “mutual acceptance” phase) is one of the most important for an e-Learning project!
Without this phase, trust should not be builded among the two parties, the communication would be stalled and nothing would be move forward with an ease.
That’s why it is important for you to establish a common vocabulary in order to facilitate clarity to your communication and to your actions!
Takis Athanassiou | Leadership Initiative
Takis Athanassiou is an e-Business and e-Learning Consultant. He has been working for over 20 years in IT sector, as Project Manager, Team Leader and Director in Greek SMEs, focused mainly in areas of IT services, e-Learning and consulting.
CONTACTYou can contact Takis Athanassiou, using the following addresses:
http://takisathanassiou.com/
http://www.linkedin.com/in/tathan
http://plus.google.com/107514131185343795708/posts
http://facebook.com/takis.athanassiou
http://twitter.com/tathan
Today he is active in the areas of business consulting, e-Learning and social media, while he is writing, blogging and discussing about, business, e-Learning, leadership, productivity, personal development, social media and tools that facilitate and support the flawless execution in everyday business and personal life.
