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A modern approac h to manag i ng peopl e - HRSG · HRSG's C o m p eten c i es T h e HR S G comp...

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A modern approach to managing people The way we manage talent has evolved. Gone are the days of corporate-driven development and rigid organizational structures. Today, employees expect more clarity around job requirement and goals, and access to the tools needed to drive their own development. Competencies set the foundation for a modern talent management approach because they go beyond the basic requirements of a job to identify the behaviors that top performers demonstrate. Instead of focusing on what a person typically does on the job, competencies describe how a highly effective worker will achieve success. Most importantly, competencies describe those successful behaviors in terms that are observable and measurable. Incorporating competencies within your Talent Management platform will enhance not only the way you recruit, develop and measure your people, but ensure that all people management strategies are aligned with the strategic goals and objectives of your business. How competencies help Align performance to achieve company vision and common goals Build a dynamic workforce to meet current and future needs Empower employees to see their potential for growth By connecting employee behaviors to organizational objectives, competencies help the entire workforce align their performance and development in support of organizational goals. When you understand the make-up of your workforce, you can ensure you have the right talent in the right place, at the right time, making your organization more responsive to business needs and drivers. Competencies enable employees to align their skills and ambitions with the needs of the workplace, helping to visualize career progression and take an active role in exploring their potential. © Human Resource Systems Group. All rights reserved. | Tel: 1-866-574-7041 www.hrsg.ca [email protected]
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A modern approach to managing peopleThe way we manage talent has evolved. Gone are the days of corporate-driven developmentand rigid organizational structures. Today, employees expect more clarity around jobrequirement and goals, and access to the tools needed to drive their own development.

Competencies set the foundation for a modern talent management approach because they gobeyond the basic requirements of a job to identify the behaviors that top performersdemonstrate. Instead of focusing on what a person typically does on the job, competenciesdescribe how a highly effective worker will achieve success. Most importantly, competenciesdescribe those successful behaviors in terms that are observable and measurable. Incorporating competencies within your Talent Management platform will enhance not only theway you recruit, develop and measure your people, but ensure that all people managementstrategies are aligned with the strategic goals and objectives of your business. 

How competencies help

Align performance toachieve company visionand common goals

Build a dynamicworkforce to meet currentand future needs

Empower employees tosee their potential forgrowth

By connecting employeebehaviors to organizationalobjectives, competencies helpthe entire workforce aligntheir performance anddevelopment in support oforganizational goals.

When you understand themake-up of your workforce,you can ensure you havethe right talent in the rightplace, at the right time,making your organizationmore responsive to businessneeds and drivers.

Competencies enableemployees to align theirskills and ambitions with theneeds of the workplace,helping to visualize careerprogression and take anactive role in exploringtheir potential.

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

HRSG's CompetenciesThe HRSG competencies are a product of thousands of hours of research by competencyexperts. Through extensive literature search, review of best practices, and job analysis conductedwith client organizations, HRSG’s competencies have been validated across a broad range ofoccupations and industries. To accelerate implementation, the Behavioral, Leadership and Corporate TechnicalCompetencies are be automatically mapped to the job description templates included in yourCompetencyCore subscription according to the latest research and job analysis. 

The Packages

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

Included in your subscriptionIn addition to the competencies, your subscription gives you access to all the associated contentthat will make your initiative a success. Your team can leverage learning resources and interviewquestions that are mapped to the competencies. The below content is reviewed and updatedregularly to ensure that it meets the needs of the modern workforce.

Our Competency SoftwareHRSG's CompetencyCore software puts competencies at the core of the talent managementprocess, building the foundation to de�ne, engage, and retain top quality employees. Technologyis critical for organizations to realize full and effective implementation of the competencies, asthey simplify the management process for job descriptions, competency pro�les, assessments,training and more. CompetencyCore provides the interface that leverages the competencies fully,empowering organizations to reach top-level competency practice. 

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

Behavioral CompetenciesOur Behavioral Competencies are perfect for organizations looking to describe employees'"Soft Skills". The competencies included in this package describe the observable behaviorsrequired by every job.

Achievement Orientation AdaptabilityAgilityAnalytical ThinkingAttention to DetailBusiness PerspectiveClient FocusCollaborating with OthersContinuous LearningCreativity and InnovationData LiteracyDecision MakingDigital LiteracyEmotional IntelligenceFacilitation Fostering CommunicationImpact and In�uenceImproving Business Processes

Information Gathering and ProcessingInitiativeManaging Con�ictsManaging ResourcesNegotiatingNetworkingOrganizational Awareness PartneringPlanning and OrganizingPresentationProblem SolvingProject Management Quality FocusResilienceTeam LeadershipThinking StrategicallyUsing FinancialsVisioning and Alignment

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

Transformational LeadershipCompetenciesOur Transformational Leadership Package contains key leadership competencies that helporganizations to promote and identify the key behaviors of leaders. 

Acting with Empathy and CompassionEmbracing DiversityEnsuring AccountabilityExemplifying Integrity

Fostering Learning and DevelopmentInspiring OthersLeading ChangeNurturing Innovation

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

Corporate Technical PackagesOur Corporate Packages consists of technical competencies that help organizations determinethe speci�c knowledge and skills required for jobs in key corporate functions.

Accounting and FinanceAccounting and Financial Systems, Processesand TechnologyAccounting and ReportingAuditingCapital Asset AccountingCapital MarketsCash ManagementContract Review and RecommendationsCorporate FinanceCorporate GovernanceCost AccountingCost Management/Internal ControlsAssessmentCredit ManagementDebt Management

External Reporting- Securities Commissionsand GovernmentalFinancial Budgeting, Planning and ReportingFinancial Policy Development,Interpretation and ApplicationFinancial Risk ManagementFraud Detection and ControlMergers and AcquisitionsOptimizing Shareholder ValueOrganizational Performance AnalysisPayroll ProcessingProcessing and Recording FinancialTransactionsReconciliation and Analysis

Business OperationsAsset ManagementConcern for SafetyGlobal Business Perspective- Business AcumenGlobal SourcingInformation ManagementInventory/Supply ManagementLogistics and Transportation ManagementManaging Project CommunicationsManaging Project Execution

NegotiationProcurement ManagementProject PlanningProject Risk ManagementRequirements AnalysisSourcingStrategic Planning of Sourcing RequirementsSupplier Relationship ManagementVendor ManagementWarehouse/Stores Management

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

Human ResourcesBusiness Needs AnalysisCareer Development and CoachingChange ManagementCompensation and Bene�ts AdministrationCompetency ManagementConsulting and AdvisingDiversity and InclusionEmployee Engagement and RetentionManagementEmployee RelationsEmployment Legislation, Policies, andProceduresHuman Resources Management

Learning and DevelopmentLearning DeliveryLearning Solutions DevelopmentOccupational Health and SafetyOrganizational Analysis and DesignPerformance ManagementPolicy and Standards Design and DevelopmentRecruitment and SelectionStrategic Human Resources PlanningTalent ManagementWorkforce Planning

Information Technology and Software EngineeringApplication Development and MaintenanceApplication SupportArchitectureBusiness AnalysisCyber SecurityDatabase AdministrationDatabase DesignInfrastructure

IT Support TroubleshootingQuality Management and AssuranceService Management ProcessesSystem DesignSystems IntegrationTelecommunications NetworkTesting

MarketingAdvertising and Sales PromotionBranding and PositioningContent MarketingCustomer Experience ManagementCustomer Relationship ManagementDigital MarketingEvent MarketingIntegrated Marketing Communications

Market Research and Consumer BehaviorMarketing MetricsMarketing Planning and AnalysisMarketing Strategy Media and Public Relations Multi-Channel Marketing Pricing Concepts and Methods Product Development

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

SalesAccount ManagementAccount PlanningBusiness DevelopmentCustomer Value ManagementManaging the Sales Process

Market, Industry and Competitive KnowledgeProduct and Technical KnowledgeRevenue and Pro�tability ManagementStrategic Sales PlanningTerritory Management

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

Industry CompetenciesThe industry competencies are designed for businesses that are specialized in speci�c �elds.They represent knowledge geared towards speci�c sectors. 

Accounting and FinanceBusiness Plan ModellingBusiness Plan Preparation and EvaluationCompliance ManagementCorporate Information DisclosureEnterprise Planning and Pro�t MaximizationFinancial AnalysisForecasting and ReportingGlobal Consolidation and CloseInsurance Business KnowledgeInternal Audit Financial Risk ManagementInvestor Relations

IT AuditMergers and Acquisitions Contract ReviewMergers and Acquisitions NegotiationMergers and Acquisitions SupportProject and Operations InsuranceTax Accounting and ReportingTax ManagementTax Policy and PlanningTax Return ComplianceTax Systems and TechnologyValuation Technique

Agile DevelopmentAgile Frameworks and ConceptsAgile PlanningAgile Product ManagementAgile Scaling Frameworks

Agile Team ManagementAgile ToolingBuilding Agile Acumen

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

Central BankingBanking RegulationsBanking SupervisionBanking SystemCurrency ManagementEconomic Research and Report WritingFinancial StabilityForeign ExchangeInformation Security Policy ManagementMacro Models

Market OperationsNational EconomyPayment Systems - OperationsPayment Systems - OversightPublic FinanceReserve ManagementTreasury Operations - Accounting andSettlementTreasury Operations - Risk Management

Cyber SecurityCybercrime Law EnforcementCyber Digital Forensics AnalysisCyber Security ComplianceCyber Security Control AssessmentCyber Security Customer SupportCyber Security Incident Analysis and Response

Cyber Security Monitoring and ReportingCyber Security Risk AssessmentCyber Security Strategy ManagementCyber Security Threat ManagementVulnerability and Penetration Testing

Data AnalyticsBig Data ManagementCustomer Experience AnalyticsData EngineeringData Governance and ComplianceData Management and AnalysisData MiningData Stewardship Management

Data Visualization and PresentationInsights AnalyticsInsights ManagementKnowledge ManagementMachine Learning and Arti�cial IntelligenceStatistical Modelling

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

Digital MarketingDatabase Marketing and CustomerRelationship ManagementDigital AdvertisingDigital AnalyticsDigital Asset DevelopmentDigital Asset ManagementDigital Ecosystem ManagementeCommerce Deployment

Insights Management and AnalysisLead (Demand) GenerationMarketing Digital LiteracyReputation Management on Social MediaService Marketing and Marketing InnovationStrategic eCommerceUser Experience Design

LegalContract DraftingCorporate Secretarial AdministrationEmployment and Industrial Relations Enforcement General and Legal Translation, Revision andWriting Information/Records Management Knowledge

Knowledge of the LawLegal AdviceLegal Ethics and Professionalism Legislation and Compliance Litigation Management Technical Editing and Revision of LegalDocuments

NetworkCloud and Network TechnologyCloud Computing Business StrategyCustomer Requirements ManagementDimensioning & Capacity PlanningFrequency Spectrum ManagementIntegration and DeploymentNetwork and Systems ArchitectureNetwork Design and ImplementationNetwork Forecasting and Planning

Network Maintenance and RepairsNetwork Methodology and StrategyNetwork OptimizationNetwork Performance AnalysisNetwork TechnologyOperations PerformanceOperations Planning Requirements ManagementService Assurance

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

PolicingAdult Sexual AssualtBloodstain Pattern AnalysisChild AbuseCon�dential Informant HandlingCounterterrorismCourt TestimonyCrime Scene ManagementCriminal Intelligence AnalysisDigital Forensic AnalysisDomestic ViolenceDrug Enforcement

Financial CrimeFingerprint Identi�cationForensic PhotographyHomicide Interviewing and Interrogation of Suspects Interviewing: Victims and Witnesses Major Case Management Note Taking and Report Writing Obtaining Judicial Authorizations Organized Crime

Supply Chain ManagementAcquisitionContract Administration and ManagementContract PreparationContractor Resource ManagementDisposalEvaluation

Legislative Framework AlignmentSCM Risk ManagementSourcing Strategy DevelopmentSupplier Strategy DevelopmentSupply Chain Management for the Public Sector

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]

This document may contain con�dential or proprietary information to Human Resource Systems Group Ltd. (HRSG) and may only be used for evaluation

purposes. The recipient of this document acknowledges that HRSG is the owner or the licensee of all intellectual property rights in this document. These

works are protected by copyright laws and international treaties. All such rights are hereby reserved. This document may not be reproduced, published, or

distributed without the express, written consent of HRSG. The recipient further acknowledges that it shall not have the right to license, sublicense, sell, transfer,

assign, or otherwise commercially exploit the contents of this document in any way. 

HRSG does not represent or warrant that the information in this document is accurate, complete, current, or error-free; products and services supplied may

differ in non-material aspects from those advertised. The information in this document is subject to change without notice and should not be construed as a

commitment by HRSG. HRSG reserves the right to modify its content at any time.

Copyright © 2018 HRSG

© Human Resource Systems Group. All rights reserved.  |  Tel: 1-866-574-7041www.hrsg.ca  [email protected]


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