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ANSWER 1, 2, OR 3:
1. Keep the wallet and the money
2. Keep the money, return the wallet3. Return the wallet and the money
Results: (internationally)Percentage of wallets returned.
Norway 100% Singapore 90% Australia 70% Japan 70% United States 67% United Kingdom 65% France 60%
Holland 50% Germany 45% Russia 43% Philippines 40% Italy 35% China 30% Mexico 21%
Results – by city Seattle 90% St. Louis 70% Atlanta 50% Boston 70% Los Angeles 60% Houston 50%
Greensboro, NC 70% Las Vegas 50% Dayton, Ohio 50% Concord, NH 80% Cheyenne, WY 80% Meadville, PA 80%
NO ONE can tell you what is right or wrong.------
ONLY YOU can tell yourself what is right or wrong.
What teachers and parents and others can do is to try to show the value of right vs. wrong.
***************************
That is what we are doing today.
ETHICS
a codeof moral conduct
that sets standardsfor what is valued
as right or wrong behaviorfor a person or group.
1. PERSONAL
What do you consider to be proper or right?
Ex. Is it right to sell tobacco or alcohol to minors?
2. ORGANIZATIONAL
What does your business consider to be valuable? What about the managers and employers of the business?
Ex. Chick-Fil-A never opens on Sunday.
3. INDUSTRIAL
What does the industry consider to be ethical or right?
Ex. Erin Brockovich fought industry problems with the environment.Ex. Alcoa and new issues with strip mining
4. SOCIAL
What does your community consider to be acceptable?
Ex. Madisonville vs. Huntsville vs. Houston vs. New York City
5. INTERNATIONAL
What does the world consider to be acceptable?
Ex. Mexico vs. the United States vs. France in terms of prison terms
1. Should a business sell something when another product would be better for the customer?
Ex. Miracle on 34th Street
2. IS IT CONSISTENT WITH THE COMPANY’S STATED VALUES?Texas Instruments has a clearly stated set of corporate values. Actions that don’t fit with them shouldn’t be undertaken.
4. HOW WOULD IT LOOK IN THE NEWSPAPERS?
If having people “find out” will be embarrassing, there’s a problem.
6. IF YOU’RE NOT SURE – ASK.
Never feel you have to make a decision on ethics by yourself. Get help from others.
7. IF YOU DON’T GET A CLEAR ANSWER, KEEP ASKING UNTIL YOU DO.
Don’t fudge an ethical problem by saying you “tried” to get help but couldn’t. Keep asking – the boss, the company’s lawyers, human resources personnel – until you get a clear answer.
On search engine, type:
boeing ethics challenge
www.active.boeing.com/companyoffices/ethicschallenge/cfm/initial.cfm
Scoreof 125 to 150 points.
You are a pretty moral person. Congratulations.The world needs more people like you.
Scoreof 100 to 125 points.
You might look closely at your answers to determine to what degree and in what areas you
could use an ethical tune-up. Ask your friends and see what their reactions are to this test and
if necessary, get some help.
Score of less than 100 points.
You definitely have a serious ethical problem. Whether you recognize and accept it or not is up
to you. Whether you choose to do anything to change this is also up to you. Know that your ethics reflect who you are and the opinions
people have of you. They also will affect your work and success. Ultimately, what goes around,
comes around.
Many unethical people are also very narcissistic, believing that the rules apply to others but not themselves. Others are simply
ignorant of ethical standards or in denial about their own behaviors.
Only you can judge yourself.
If you don’t like what you see, seek professional help to change your beliefs, feelings, and what you manifest in your social and
business relationships.
Society has laws to guide our actions.
Then why is there a needfor ethics?
And what is the difference between laws and ethics?
For example:
The law requires that you do not steal a person’s food.
Ethics challenges you to give food to a starving person.
Medical doctors take an oath based on an code made by Hippocrates in ancient times
known as the Hippocratic
Oath.
To create your own code of ethics, you must first identify what is important to you and what you place a high value
on or what motivate you.
On the next slide is a listof 33 items.
Select the TEN itemsthat are most important
to you in the orderthat they are most important
to you.
Work Love Independence
Wealth Marriage Individuality
Power Family Education
Recognition Friendship Freedom
Possessions Children Security
Rank & status Relationships Acceptance
Achievement Affection Formality
Authority Beauty Informality
Respect Health Cooperation
Competition Tradition Involvement
Efficiency Faith/Religion Energy
VALUES
PRINCIPLES:On the following list, is a list of
common principles (general belief or truth) that people
have indicated are important to them in a job.
PRINCIPLES
Honesty Respect for human life
Integrity/Sincerity Kindness
Loyalty Tolerance
Fairness Concern for the environment
Concern for others Concern for all life
MOTIVATIONS:What makes people act.This is a survey of 383
employees who ranked 15 job-related motivational
factors in order of importance.
MOTIVATIONS
Challenging workMy opinion matters when decisions are madeRecognition for job well donePay clearly tied to my performanceWorking for a company I can be proud ofGood, fair performance measuresAutonomy on the jobA competitive salaryClear performance goalsOpportunity to learn on the jobClear career opportunitiesHarmonious relationships with co-workersJob securityGenerous benefit programSpecial incentives (such as merchandise and travel)
For example, you would never steal a computer from work, but
you would take a calculator. Small violations build up till you no longer know where to draw
the line.
2. Resist following the suggestions of coworkers to do something unethical, to cheat the company in
some small way.
3. When you are mistaken, admit your mistake. When you
are strong enough to take responsibility for your own
actions, you build a positive ethical and professional
image.
Emphasize the difference in the way you feel about the
action rather than the way you feel about the person. State
your position rather than attack ideas.
1. Communicate.Arrange for a conference with the manager. Ask for clarification. Talk with the
manager.
2. PERSIST.If the manager cannot help
you resolve the conflict, move up the chain of
command to the next level of command.
4. CHANGE POSITIONS.Remove yourself from the
situation if you cannot resolve it; transfer to
another department or find another job.
Assignment: To gain experience in dealing with ethical dilemmas, consider the cases that follow. We will be using the Form 11-8 and will answering each question on the form. Your team of three must select three problems from the group
Your team of three must select three problems from the list of nine problems and must present at least one problem to the group at large. All questions must be answered on the worksheet.
REMEMBER: The golden rule: Treat others as you would have
them treat you.This applies in business as well
as in personal life.
GOOD LUCK.