A PUBLICATION BROUGHT TO YOU BY MEMORIAL HEALTH

F A L L 2 0 1 6

2 WELLAWARE | FALL 2016

Breast Health

2016Fall

Contents

In this Issue

Wellaware is published by Memorial Health. Copyright © 2016 All Rights Reserved.

On the Cover >>Prospect, Ohio resident Sonni Baker, a Medical

Transcriptionist for Memorial Hospital, was diagnosed with breast cancer in June 2013. She’s pleased to tell us

that following surgeries and radiation treatments, her mammograms have been clear for the past three years.

Our mission is to promote wellness and improve the

health of people in our

community.

937 644 6115 | 800 686 4677memorialohio.com500 London Ave., Marysville, OH 43040

Chip Hubbs, CEO/PresidentNikki Conklin, Chair, Board of Trustees

Editorial Team:Jennifer Baxley; Jason Hollback; Rachel Kessie; Linda O'Horo; Andrea Reinaker; Melanie Ziegler

2 Your Annual Mammogram

4 Athletics and Supplement Use

5 Ask a Doc: Joint Replacement

7 Music Therapy at Memorial Gables

8 Stroke Rehabilitation at Memorial

10 What's New

12 Women's Health Physical Therapy

14 Classes & Events

15 Supportive Care

Members of the Memorial family who have faced breast cancer: (shown above left to right) Sonni Baker, Deborah Arbogast,

Pamela Tillman, Robin Westbrook, Diane Viers, and Heidi Dunbar.Mammogram and Breast Health Financial Assistance Available

Have You Had Your Annual Mammogram?

October is Breast Cancer Awareness Month

To schedule your mammogram, call (937) 578-2020. All screening mammograms are done at Memorial Hospital’s Imaging location at Memorial City Gate Medical Center, 120 Coleman’s Crossing Boulevard in Marysville.

You can choose from several options to receive the results of your mammogram screening, including signing

into your Memorial Health Patient Portal account. For information,

visit memorialohio.com/patient-portal.

While annual breast screening mammograms are covered by insurance under current federal law, financial help is sometimes needed for women who do not have insurance, or for those who must undergo additional diagnostic mammograms, ultrasound imaging, or breast biopsy. An annual grant from Susan G. Komen® Columbus helps pay for these services for those in need.

And the help doesn’t stop with diagnosis. “If a woman needs breast surgery, she may need to wear a breast binder or special camisole afterward, or she

may require special wraps for Lymphedema treatment.

“We can provide funds through the Komen grant,” explains Suzanne Selvaggio, LISW, Social Work Case Manager at Memorial Hospital. “It can help fund medications, medical alert bracelets, and even wigs, scarfs, and hats if a patient loses their hair due to chemotherapy. We can also furnish gasoline cards to help those in need get to treatment.”

For information about Komen grant assistance at Memorial, call (937) 578-2488.

BREAST HEALTH RECOMMENDATIONS FROM KOMEN:

» Know your risks for breast cancer by talking with family and your doctor regarding your family and personal health history.

» Have an annual mammogram, starting at age 40 (if not high risk).

» Know what is normal for your breast conditions, and notify your doctor if you notice changes.

» Make healthy lifestyle choices – maintain a healthy weight, exercise regularly, and limit alcohol intake.

4 WELLAWARE | FALL 2016 5WELLAWARE | FALL 2016

Athletic Performance Nutrition

PERHAPS THE GREATEST LESSON is that supplements often are not necessary. “With a healthy, balanced diet of whole foods, all essential nutrients, vitamins, minerals, phytochemicals, and antioxidants can be obtained,” explains Sarah McClanahan, a registered dietitian at Memorial Hospital, with a degree in Exercise Science and

Dietetics. She is also a personal trainer.

Many athletes mistakenly consume large amounts of protein. “Protein

overconsumption can cause stress on kidneys, and this could even result in a need for dialysis later in life,” McClanahan says.

Like many other high school athletes, 17-year-old Gavin Salyer used protein supplements in an effort to gain

weight. As a defensive end at North Union High School, mass

can matter.

He also participated in Athletic Performance

Training at Memorial Sports Medicine.

Then last winter, he met with McClanahan, who advised him to make drastic changes. He stopped using expensive protein supplements, and focused more on healthy carbohydrates and a healthy, lower amount of protein. McClanahan also evaluated his workout regimen, and together they concluded that Gavin did not get enough calories on the days he had double-workouts. A boost in daily calorie intake on those days was in order, per McClanahan’s recommendations. “That was an eye-opener,” Gavin remarked.

Since following McClanahan’s guidelines, he has gained 25 pounds of lean muscle mass. “That was awesome,” he remarks. He said his athlete friends told him he “was crazy” to stop taking protein supplements.

Before these changes, Gavin had been having trouble fitting in breakfast with early morning workouts before school. “I got very serious about eating breakfast,” he added. As a result of his physical transformation and added energy, Gavin recommends nutrition counseling for athletes “if you are dedicated in becoming the best you can be at your position.”

ATHLETES:Beware of Supplement Use

It’s common – especially among athletes. Even young athletes looking to improve speed, strength, or endurance. But there may be little benefit, and possibly health pitfalls to consuming supplements. Some may be contaminated with ingredients that put athletes

at risk of losing scholarships, being penalized, or even being removed from a team if they test positive for any substances banned by their governing sports body.

For information about Athletic Performance Nutrition Counseling at Memorial, call (937) 578-2455.

Gavin Salyer gained the lean muscle mass he needed for football after receiving Athletic Performance Nutrition counseling through Memorial Sports Medicine.

6 WELLAWARE | FALL 2016

Ask a Doc

YOUASKED

QA: During a thorough examination of your joint, you will be asked to describe your pain, if other joints are also affected, and if past injuries may have occurred. We will also test strength and range of motion, analyze X-rays, and perform physical tests. Patients may have Osteoarthritis, Rheumatoid Arthritis, a joint fracture, or issues related to a current or past injury.

Q What types of joint replacement procedures are done

at Memorial Hospital?

A: We perform total hip, total or partial knee, total shoulder, reverse total shoulder, total elbow, and thumb joint replacement surgeries. Sometimes we use biologic replacements

(tendon or bone). Artificial joint replacements may be made

of metal, plastic, or ceramics.

What is done during an orthopedic evaluation?

Q How do I know when it is time for joint replacement surgery?

A: If your pain persists or recurs over time, if the joint aches during and after exercise, or if your joint is no longer as mobile as you would like, these are warning signs. Talk with your doctor about the possibility of joint replacement if there is a significant decrease in range of motion, pain that interferes with sleep, and swelling and/or a grating sound with movement of the joint.

Q Why is surgery not done automatically?

A: We try to delay surgery for as long as possible, in favor of less invasive treatments. We may first try nonsurgical interventions such as medication, therapy, or the use of braces or walking aids.

With replacement of a major joint, there is a significant recovery and rehabilitation period averaging four to six weeks. We may recommend weight loss before a total knee or total hip replacement surgery if the patient is significantly overweight, because there is a higher risk of serious complications during and after surgery. Other risk factors for surgery include hypertension, cardiovascular disease, diabetes, sleep apnea, a history of previous deep vein thrombosis, and leg swelling.

Mark Stover, DO, FAOAO

is a board-certified surgeon with Memorial

Orthopedics & Sports Medicine, located at

120 Coleman’s Crossing Boulevard in Marysville.

Ask a Doc

The “Ask a Doc” section should not replace medical advice specific to you and your unique medical history. If you have a pressing matter you’d like addressed, please consult your primary care physician.

Dr. Stover is joined at Memorial Orthopedics & Sports Medicine by board-certified surgeons Douglas Skura, MD and Timothy Lynch, DO, FAOAO, MS, and by Certified Physician Assistant Rachel Hoying. To schedule an appointment for evaluation with Dr. Stover or his associates at Memorial Orthopedics & Sports Medicine, call (937) 578-4200.

Unlocking Memories

Through Music

7WELLAWARE | FALL 2016

Memorial Gables

FAMILIAR SONGS FROM HAPPY PASTIMES are providing joy and comfort to those with dementia. Even people who sit unmoving and unresponsive. Family

members and staff at Memorial Gables are taking notice of the remarkable effects from the facility’s certification in the national Music & Memorysm program.

All that is needed are certified staff, iPod shuffles, headsets, and songs from the past. When residents with dementia hear music that is personalized for them, it’s obvious that their brains are positively stimulated.

“They start tapping their feet, clapping their hands – and some even start singing,” remarks Gables Activity Coordinator Sonjia Allonas, a certified program caregiver. “The music re-directs them.” Some who are agitated are comforted and calm down quickly. Participants are happier, less anxious, and more social.

Clarice Nicol, 98-years young, once was an active farm wife and 4-H leader. She has been at Memorial Gables for nearly ten years. She has Parkinson’s Disease dementia, sleeps much of the time, and has limited speaking capability. She usually sits with little movement. But her daughter, Cheryl Alexander, says she knows that her mother’s mind is still functioning.

“Mom loved music,” Cheryl says. “It’s wonderful to see her reaction when she has the headset on. She starts to move again. You see a slight change in her facial features, her foot moves, and her finger taps to keep time. You can tell that her eyes are moving behind closed eyelids. I can tell she’s enjoying it. When she listens to the music, she moves.”

Currently, Gables residents share eighteen sets of equipment. To expand the program, Memorial Gables welcomes donations of new or used iPod shuffles or iTunes gift cards, which will be used to purchase resident-specific music. If you would like to donate, please call (937) 578-4069.

TIPS FOR PRESERVING MEMORY

Nutrition » Follow a healthy diet and drink

an adequate amount of water; limit alcohol consumption

Lifestyle » Maintain a regular sleep

schedule of 7-8 hours a night

» Be physically active

» Socialize regularly

» Maintain brain stimulation with social activities, card or chess games

» Control blood pressure, cholesterol levels

» Keep an organized home and limit distractions

Mayo Clinic, Healthy Lifestyle/Healthy Aging, Memory loss: tips to improve your memory.

Clarice Nicol as a young lady.

9WELLAWARE | FALL 2016

APRIL 12TH, 2014 began as a walk in the park quite literally for Derric Brown, as he cheered on his son’s baseball team. But what started out as a routine Saturday quickly turned into crisis, when Derric suffered a massive stroke that left him with right-side paralysis and no ability to speak.

Derric’s road to rehabilitation began with lengthy commutes to visit therapists in Columbus. But in October 2015, he moved his physical and speech therapy to Memorial City Gate Medical Center. A decision that first hinged on convenience, soon became a welcomed change by Derric. A Marysville resident since 1996, Derric has built strong community ties through his volunteerism, church involvement, and work at Mannasmith/ Wilson Funeral Homes. It only made sense that he come home for care.

Every week, Derric rises to meet new challenges presented by members of the Memorial therapy team – all the while, raising their spirits in return. Throughout his recovery, Derric’s comedic, quick-witted personality has never wavered. During strength-training sessions, the second floor of City Gate transforms into Derric’s dance floor as his inner-entertainer shines, twirling around staff members, and stirring smiles from onlookers.

Stroke survivor returns home for rehabilitation.

Long-time friend Bob Beightler attends some of Derric’s sessions and comments, “One of the nice things is that I’ve gotten to see that transformation. I can remember the first time I saw him, just lying there in the hospital bed. We didn’t think he was going to make it, but look at him now.”

Derric’s progress is far from plateauing. With the help of Memorial’s team and the overwhelming support of family and friends, he continues to attack many tasks from new angles. This summer Derric’s goal was to go golfing again, and through his training, he learned to swing the club one-handed. After playing in his church’s annual outing, he proudly returned to therapy with “bragging rights” for a below-par putt.

Just days before his stroke, Derric unknowingly penned his own words of encouragement. In an article for a local newsletter, he acknowledged, “I am confident in the future. Sometimes we know it all. Sometimes we think we know it all. And sometimes we just don’t know. Be an inspiration to others and make God smile.” And while Derric’s right-side mobility continues to improve, for now he’s still skipping the handshake, opting to greet you with a hug or a fist bump instead.

For more information about rehabilitation services at Memorial, call (937) 578-7841.

Rehabilitation

10 WELLAWARE | FALL 2016

What's New

hope

Planning Underway for Urbana Outpatient Facility

An announcement is expected soon about the location for Memorial Health’s $10.3-million, 30,000-square-foot outpatient medical building in Urbana. It will provide much-needed space for Memorial Primary Care | Urbana, plus bring in new services including Urgent Care, x-ray, and lab testing. Patients will also have regular, rotating access to specialists for Ear, Nose and Throat; Orthopedic Surgery; General Surgery; Urology; and Pain Management. There will also be satellite locations for medication therapy and physical and occupational therapy services.

This facility will help meet the medical needs of Memorial’s growing number of patients from the Champaign County area. Groundbreaking is planned for late winter/early spring 2017. The architect will be Moody Nolan.

Memorial Obstetrics Offering New Classes

Bringing a new baby into the family? Our Siblings Class is geared toward children age three and up. The next Siblings Class will be held on Sunday, November 20 at 3:30 p.m.

Times change, so we are helping grandparents learn about current trends in birth practices and infant care in our new Grandparents Class. We also cover age-appropriate play, developmental milestones, and tips for ensuring a safe environment for your grandchild.

Registration is required for both classes, which each cost $10 per family. Learn more at memorialohio.com/events.

To register, call (937) 578-2329.

Infertility Support Group Meeting Monthly at Memorial

HOPE, a peer-led infertility support group for women is now meeting each month at Memorial Hospital, to confidentially discuss issues related to fertility treatments, miscarriage, and adoption. The group meets from 7 p.m. to 9 p.m. on the third Thursday of each month in Meeting Room E (use entrance E).

Upcoming meetings will be held on October 20, November 17, and December 15. For information, contact Jenny at hopemarysville@gmail.com.

Chip Hubbs, President and CEO of Memorial Health: 2016 Grassroots Champion Award from the American Hospital Association, for advocacy and community outreach for the hospital industry.

John Adams, II, DO of Memorial Family Medicine | Plain City: 2016 Champion of Health Care Award (Physician Category), for expertise, dedication to patients, and his impact on his community.

Frank Krivanek, PharmD, MS: Named a 2016 Preceptor of the Year by The Ohio State University College of Pharmacy, for professionalism, cooperation with the college, and commitment to students as a mentor and teacher.

18 Memorial Hospital Medical Staff named 2016 Top Doctors by Castle Connolly Medical, based on nominations from peers. The recipients include: Nikola Alain, MD Ian Baird, MD Joseph Gastaldo, MD Robert Gewirtz, MD Matthew Hazelbaker, MD Kevin Henzel, MD Susanna Johnson, MD Naomi Kertesz, MD Cheryl Kirkby, MD Justin Krueger, MD Fred Leess, MD Maria Lucarelli MD Smitha Patel, MD Arthur Pellegrini, MD Trista Schrickel, MD Andrew Slivka, Jr., MD Michel Torbey, MD Patrick Vaccaro, MD

Memorial People Receiving Awards Memorial Hospital Award

Memorial Health Awards

“Most Wired” award from the American Hospital Association’s Health Forum, for health information technology utilization for data security, patient satisfaction, and operational efficiency.

Auditor of State Award from Ohio Auditor of State Dave Yost for a clean 2015 audit report, marking the fifth year that Memorial has received this award.

Silver Telly Award (national) for outstanding television commercial production for Memorial Health’s “Our Care. Your Way” campaign, produced by SPM Marketing & Communications.

From the Ohio Bureau of Workers Compensation: 2016 Safety Council President’s Award for outstanding service to the Union County Safety Council and for serving as an excellent example of workplace safety; plus a Special Award and an Achievement Award.

Gold Campaign Award from United Way of Union County, for the level of employee giving in the Fall 2015 campaign.

ROARING INTO A NEW ERA OF EXCELLENCE

november 12, 20166 pm

Catholic Community Center1033 West 5th St., Marysville

To register, or for sponsorship information, call (937) 578-4272.

12 WELLAWARE | FALL 2016 13WELLAWARE | FALL 2016

SOMETIMES THE PAIN OR DISCOMFORT begins during pregnancy. It may appear years after childbirth. Women’s Health Physical Therapy can help with a wide variety of pelvic and other, sometimes debilitating, issues. This treatment, offered in Marysville at Memorial Physical Therapy & Sports Medicine, is not typically found in outside of large, metropolitan areas. Women are coming from a distance for therapy from Rachel Ross, PT, DPT.

Women’s Health Physical Therapy

11 Signs of a Pelvic Floor Problem:

» Accidentally leaking urine when you exercise, laugh, cough or sneeze

» Needing to get to the toilet in a hurry, or not making it there in time

» Constantly needing to go to the toilet

» Finding it difficult to empty your bladder or bowel

» Accidentally losing control of your bladder or bowel

» Accidentally passing wind

» A prolapse

• In women, this may be felt as a bulge in the vagina or a feeling of heaviness, discomfort, pulling, dragging or dropping

• In men, this may be felt as a bulge in the rectum or a feeling of needing to use their bowels – but not actually needing to go

» Pain in your pelvic area

» Painful sex

decorator she is on her feet eight hours a day. “Before I started therapy with Rachel four months ago, I could not work a full eight hours”, she explains. “Now I can, and I very rarely have back pain. It helps me function better and sleep better. I’m not stuck lying on the couch because of pain anymore. Rachel is amazing, and she is so good to me. I have been able to conquer my pain.”

“Women of all ages can develop pelvic floor problems – which are often related to having previously given birth,” Ross explains. “Weak pelvic floor muscles can result in pain, bladder and rectum problems, and incontinence.” These problems can be improved by lifestyle changes and by an individualized therapy program.

Meghan Williams of Bellefontaine started suffering with pelvic pain when she was pregnant with her second child about two years ago. It got so bad that she often sat on a heating pad while at work. Like Ashley, she was referred by her Ob-Gyn.

“I noticed a decrease in pain as I got more therapy,” Williams says. “I want other women to know that you don’t have to suffer in silence. Now I only have minor discomfort. I never imagined that physical therapy would help me with this pain issue.”

Women’s Health Physical Therapy can involve external and internal treatment of the pelvic area. There are also solutions for episiotomy or C-section scars – to reduce scarring and related pain.

If you experience these symptoms, please discuss them with your doctor. Ross wants you to know that they are

not normal. Her goal is to prevent these problems from developing, and to educate and empower women to seek help. Men can also benefit from pelvic floor therapy.

A physician’s referral is recommended for Women’s Health Physical Therapy, and is required for certain therapies. For information, call Memorial Physical Therapy & Sports Medicine at (937) 578-7841.

Ashley Cooperider Meghan Williams

DURING PREGNANCY, hormonal changes can make joints loose and unstable, increasing the chance of pain and injury, especially to the back and pelvis. Many changes that occur during pregnancy can be controlled or eliminated with physical therapy and self-management.

Ashley Cooperider of Marysville says she is most grateful for the relief from severe lower back pain. She is pregnant with her first child, due in October. In her work as a cake

Don’t Suffer in Silence

14 WELLAWARE | FALL 2016

FREE CLASSES TO UNDERSTANDYOUR HEALTH

Held in the Wellness Center Classroom at Memorial Hospital, 500 London Ave., Marysville (use entrance C). For information, call (937) 578-2580.

Exercise for Good HealthOct. 7 ................................... 9 am or 1:30 pm

To Be Steady – Fall Risk Reduction Evaluation and ClassOct. 13, Dec. 8 ................ Evaluation by appt.Oct. 20, Dec. 15 ...........................Class 10 am

Healthy NutritionOct. 21 ................................. 9 am or 1:30 pm

Prescription for Good HealthOct. 28 ................................. 9 am or 1:30 pm

Managing StressNov. 11 ................................ 9 am or 1:30 pm

Strength Training With Stretchy BandsNov. 18 ................................ 9 am or 1:30 pm

Understanding Clinical DepressionDec. 2 .................................. 9 am or 1:30 pm

Heart Disease and Risk FactorsDec. 9 .................................. 9 am or 1:30 pm

Advance DirectivesDec. 16.................................................. 9 am

CLASSES FOR NEW PARENTS AND FAMILY

Held in Meeting Room E, below the Memorial Miracle Life Center at Memorial Hospital, 500 London Ave., Marysville (use entrance E). To register, call (937) 578-2329.

Childbirth Education ClassCost: $65Oct. 8, Nov. 12 or Nov. 19 (1 class) .......... 9 am Oct. 19 (3-session series starts) ........ 6:30 pm

Newborn Care ClassCost: $20Oct. 12, Nov. 16 or Dec. 14 ................ 6:30 pm

Breastfeeding ClassCost: $20Oct. 11, Nov. 15 or Dec. 13 ......................6 pm

Siblings ClassCost: $10 per familyNov. 20 ............................................ 3:30 pm

Grandparents ClassCost: $10 per familyOct. 29 ..................................................6 pm

FREE SUPPORT GROUPS

Breastfeeding Support GroupOct. 17, Nov. 7, Nov. 21, Dec 5, Dec. 19 ................................... 6:30 pmOct. 12, Oct. 26, Nov. 9. Nov. 23, Dec. 14, Dec. 28 ................................ 9:30 amHeld in Meeting Room E at Memorial Hospital, 500 London Ave., Marysville (use entrance E). For information, call (937) 578-2329.

Infertility Support GroupOct. 20, Nov. 17, Dec. 15 .......................7 p.m.Held in Meeting Room E at Memorial Hospital, 500 London Ave., Marysville (use entrance E). For information, email hopemarysville@gmail.com.

Diabetes Support GroupOct. 12, Nov. 9, Dec. 14 ........................ 11 amHeld in the Village Room at Memorial Hospital, 500 London Ave., Marysville (use entrance A and enter through Café). Registration is required; call (937) 578-2444.

The Chicken Soup Group (for cancer patients and their families)Oct. 25, Nov. 29 ................................ 5:30 pmHeld in Meeting Room E at Memorial Hospital, 500 London Ave., Marysville (use entrance E). For information, or to register, call (937) 578-2862.

OTHER CLASSES & MEETINGS

Prediabetes ClassCost: FreeNov. 9 ...................................................4 pmHeld in the Village Room at Memorial Hospital, 500 London Ave., Marysville (use entrance A and enter through Café). To register, call (937) 578-2444.

Tobacco Cessation 6-Week ProgramCost: $35Oct. 6 – Nov. 10 ................................ 4:30 pmHeld in the Wellness Center Classroom at Memorial Hospital, 500 London Ave., Marysville (use entrance C). To register, call 578-2580.

Walk with a DocCost: Free Meet at the shelter house at Eljer Park, 401 E. 9th St., Marysville:Oct. 14 .................................................. 8 am Oct. 27 ................................................. 6 pm

Meet at Union County Family YMCA, 1150 Charles Ln., Marysville:Nov. 11, Dec. 9 ....................................... 8 amIn case of inclement weather, call (937) 578-2580 to confirm walk cancellation.

Classes & Events Visit memorialohio.com for a full listing and descriptions of classes and events available through Memorial Health.

Supportive Care

THE GOAL OF SUPPORTIVE, OR PALLIATIVE CARE, is to improve a patient’s quality of life, and even prolong a good life. It is not hospice care, which is recommended for patients who have terminal conditions and are expected to live six months or less.

“Supportive Care patients may be fighting cancer, or heart, liver, or kidney disease,” Kevin Henzel, MD explains. “Our goal is to manage pain, anxiety, depression, diarrhea, nausea, dry mouth, cough, shortness of breath, vomiting, loss of appetite, constipation, insomnia, itching, and delirium that sometimes come with the aggressive treatment of these diseases.”

One of the patients who is grateful for his care at the clinic is Robert McGinnis, a 59-year-old Plain County resident in treatment at Memorial Hospital for advanced cancer. “I was undergoing chemotherapy and became run-down,” he explains. “Dr. Henzel prescribed medication to boost my energy, and an inhaler to help with my breathing. Since going there, it has helped keep me from having mood swings…it made me feel a lot better.”

A board-certified physician in Internal Medicine and Hospice and Palliative Medicine, Dr. Henzel sees patients in the Supportive Care Clinic at Memorial Internal Medicine in Marysville. “I am part of a team that may include registered nurses, social workers, counselors, and religious community members.”

Patients may also be seen while admitted to Memorial Hospital, in assisted living facilities, nursing homes, and adult group homes.

Dr. Henzel and his staff are experienced in working with insurance carriers to help patients obtain coverage for this level of care that can make such a difference.

To learn more about the Supportive Care Clinic, call (937) 642-1550.

You or a loved one may be suffering with chronic illness that hinders quality of life. Are you open to aggressive symptom relief for issues caused by aggressive treatment plans? There may be help with Supportive Care.

15WELLAWARE | FALL 2015

Help for those in aggressive treatment for a serious condition

We address the patient’s physical,

intellectual, emotional, and social needs.”

– DR. KEVIN HENZEL, Internal Medicine, Supportive Care

Robert McGinnis is grateful for Supportive Care, which has improved his health.

500 London Ave., Marysville, OH 43040

memorialohio.com

*Based upon data Jan. 1–August 31, 2016

by Memorial Hospital Emergency Department

staff in 2015

19,136PATIENTS TREATED

AVERAGE TIME between patient arrival at Memorial

Hospital and being seen by a physician.*

18MINUTES

AVERAGE TIME between patient arrival at Memorial Hospital and being placed

in a treatment room*

6MINUTES

comments taken from recent Press Ganey surveysOur patients say it best

Why choose Memorial for your emergency care?

As soon as I was placed in a treatment room, care was thorough and quick.”

Nurses were on their toes at all times.”

The lady who was at the arrival desk was amazing. I was alone and was scared and crying, and she comforted me. She held my hand to help calm me down. I appreciated her kindness!”

The nursing staff comforted me when I started hyperventilating, and were

attentive to my pain and fears.”

The Emergency Room doctor I had was awesome.”

The nurses explained a lot, like what was going on, which test they did, and why.”