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A REVIEW OF SIARAN KELILING PROGRAM
IN PUBLIC RELATIONS DIVISION
OF SUKOHARJO LOCAL GOVERNMENT
FINAL PROJECT REPORT
Submitted as a Partial Requirement in Obtaining Degree in the English
Diploma Program, Faculty of Letters and Fine Arts,
Sebelas Maret University
By:
Welatri Yoana Ferly
C9308069
ENGLISH DIPLOMA PROGRAM
FACULTY OF LETTERS AND FINE ARTS
SEBELAS MARET UNIVERSITY
2012
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MOTTO
God is faithful – Ricardo Kaka
Your life is not defined by the car you drive or the house you live in, your
life is defined by your choices, attitudes and words – Caroline Celico
Leite
Losers are people who are so afraid of not winning, they do not even try –
Little Miss Sunshine (2006)
Maybe God has a bigger plan for me than I had for myself – A Walk to
Remember (2002)
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DEDICATION
This final project report is dedicated to:
Allah SWT
My beloved parents, Papa and Mama
My sisters
All of my beloved family
My soul mate
My best friends
All of my friends
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PREFACE
The writer makes a report about communication plan of Public Relations
Division of Sukoharjo Local Government in order to fulfill requirement in obtaining
Degree of English Diploma.
The writer did the job training in Sukoharjo Local Government about a month
in Public Relations Division. The writer selects Sukoharjo Local Government as the
place for the job training because she is interested to learn more about governmental
public relations and practices to be the Public Relations Officers in governmental
institutions, like Sukohajo Local Government. This job training was done in order to
observe the situation in Public Relations Division of Sukoharjo Local Government
and get the information and data about governmental Public Relations.
In this report, the writer explores a review of Siaran Keliling Program in
Public Relations Division of Sukoharjo Local Government and gives some
communication plan to improve Siaran Keliling Program in Public Relations Division
of Sukoharjo Local Government.
The writer realizes that this final project is still imperfect, however the writer
hopes that this final project will be useful for the readers. It is also open for criticisms
and suggestions.
Surakarta, January 6, 2012
The writer,
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ACKNOWLEDGEMENT
Alhamdulillahirobbil ‘alamin. First of all I would like to extend my thanks to
Allah SWT for the mercy and guidance in giving me full strength to finish this final
project report.
I also would give extend thanks to the followings:
1. The Dean of Faculty of Letters and Fine Arts, Sebelas Maret University, Drs.
Riyadi Santosa, M.Ed., Ph.D for his support and motivation.
2. The Head of English Diploma Program, Yusuf Kurniawan, SS, M.A for his
guidance, support and motivation.
3. My Supervisor, Dra. Diah Kristina, M.A., Ph.D for her guidance, support,
suggestion, great patience and correction from the start to the completion of
my final project report. You are one of the inspiring women for me. I learn a
lot from your attitudes and thoughts. You are my role model. I really adore
you, ma,am. It is such an honor to be your student. Thank you, ma’am.
4. My Academic Supervisor, Dra. Endang SA, M.S for her guidance, support
and attention during my study.
5. Head of Public Relations Division of Sukoharjo Local Government, Uyun
Hermawati, S.H., M.Hum for giving me permission to have job training in
Public Relations Division of Sukoharjo Local Government. Thank you for
giving me a big opportunity to learn to be Public Relations Officers and get
information and experience there.
6. Mr. Harno, Mr. Sarno, Mr. Wanto, Mrs. Dewi, Mrs. Srihardani and all of
employees in Public Relations Division of Sukoharjo Local Government for
their kindness to help and teach me during my job training. It is such a great
experience for me. Thank you.
7. All of the lectures of English Diploma Program and staff, Mrs. Heni, for
sharing their knowledge and helping me during my study.
8. My beloved Papa and Mama. For my Papa, I would like to say thank you so
much for your pray, love, and everything that you have done for me. For my
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Mama, I know you always pray for me in the heaven and wish the best for me.
I love you both so much, more than you’ve ever imagined. I promise you, I
will make you both happy and proud of me!
9. My lovely sisters, Prima Vallentina Febriyani and Cindy Adella
Melitasari and my big family who can not be mentioned one by one. Thank
you for your love. I love them so much.
10. The one and only soul mate, Evy Nurfiana for your support, love and
everything. I love you so much. Always stay the same, mate!
11. My beautiful, adorable, crazy and lovely best friends, Monica
Christianawati Ameliana and Prisca Saranita. Thank you so much for the
happy things, sad things, crazy things, weird things and everything that we
have been through girls! I love you so much girls.
12. All of my friends in Faculty of Letters and Fine Arts and English Diploma,
especially class B year 2008, Tini Ningsih, Haifa Jamal Sungkar, Dinar
Eka Sari, Agrizta, Silvi Ayu Nindiakasih, Sesanti Dewi and others for their
kindness and love. Love you guys!
At last but not least, I would like to give thanks to everybody whom can not
be mentioned one by one for helping and supporting me to finish this final project
report.
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ABSTRACT
Welatri Yoana Ferly, 2012. A Review of Siaran Keliling Program in Public
Relations Division of Sukoharjo Local Government. English Diploma Program,
Faculty of Letters and Fine Arts, UNS.
This final project report is written based on the job training done at Sukoharjo
Local Government within a month, which had been conducted on March 14th
to April
9th
, 2011 in Public Relations Division located in Jalan Jenderal Sudirman No. 199
Sukoharjo.
The objectives of this final project report are to describe the varieties of media
communication in Public Relations Division of Sukoharjo Local Government, to
identify the existing of Siaran Keliling Program in Public Relations Division of
Sukoharjo Local Government and to propose a more comprehensive communication
plan and improve Siaran Keliling Program in Public Relations Division of Sukoharjo
Local Government.
Based on the observation that the writer did during the job training, the writer
is interested to review Siaran Keliling Program as one of media communications in
Public Relations Division of Sukoharjo Local Government. The writer found some
obstacles faced by Public Relations Division in case of organizing and executing
Siaran Keliling Program. To analyze those obstacles, the writer used SWOT analysis
and found that the strengths and weaknesses were coming from internal public and
opportunities and threats were coming from external public.
In this final project report, the writer also gives some communication plans
for improving Siaran Keliling Program. The writer propose to conduct committee
meeting agenda once in a month every 2nd
week, to apply the Standard of Procedure
for Siaran Keliling Program and to maintain the route of Siaran Keliling Program.
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TABLE OF CONTENTS
TITLE ................................................................................................................... i
APPROVAL OF CONSULTANT ...................................................................... ii
APPROVAL OF BOARD OF EXAMINERS ................................................... iii
MOTTO ............................................................................................................. iv
DEDICATION .................................................................................................... v
PREFACE .......................................................................................................... vi
ACKNOWLEDGEMENT ................................................................................ vii
ABSTRACT ....................................................................................................... ix
TABLE OF CONTENTS .................................................................................... x
CHAPTER I INTRODUCTION ......................................................................... 1
A. Background ....................................................................................... 1
B. Objectives ......................................................................................... 3
C. Benefits ............................................................................................. 3
CHAPTER II LITERATURE REVIEW ............................................................. 5
A. Public Relations ................................................................................ 5
B. The Function of Public Relations ...................................................... 6
C. The Roles of Public Relations ........................................................... 8
D. Public Relations in Governmental Institutions ................................. 9
E. Siaran Keliling Program ................................................................. 11
CHAPTER III METHODOLOGY ................................................................... 12
A. Type of Analysis ............................................................................. 12
B. Technique of Collecting Data ......................................................... 12
C. Source of Data ................................................................................. 14
D. Procedures of Data Analysis ........................................................... 16
CHAPTER IV DISCUSSION ........................................................................... 18
A. The Varieties of Media Communication in Public Relations
Division of Sukoharjo Local Government ...................................... 18
B. The Existence of Siaran Keliling Program in Public Relations
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Division of Sukoharjo Local Government ...................................... 23
C. The Proposed Communication Plan of Siaran Keliling Program
in Public Relations Division of Sukoharjo Local Government ....... 25
CHAPTER V CONCLUSION AND SUGGESTION ...................................... 31
A. Conclusion ...................................................................................... 31
B. Suggestion ....................................................................................... 34
BIBLIOGRAPHY
APPENDICES
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A REVIEW OF SIARAN KELILING PROGRAM IN PUBLIC
RELATIONS DIVISION OF SUKOHARJO LOCAL
GOVERNMENT
Welatri Yoana Ferly1
Dra. Diah Kristina, M.A.,Ph.D2
ABSTRACT
2012. A Review of Siaran Keliling Program in Public Relations
Division of Sukoharjo Local Government. English Diploma
Program, Faculty of Letters and Fine Arts, UNS.
This final project report is written based on the job training done at
Sukoharjo Local Government within a month, which had been
conducted on March 14th to April 9
th, 2011 in Public Relations
Division located in Jalan Jenderal Sudirman No. 199 Sukoharjo
The objectives of this final project report are to describe the
varieties of media communication in Public Relations Division of
Sukoharjo Local Government, to identify the existing of Siaran
Keliling Program in Public Relations Division of Sukoharjo Local
Government and to propose a more comprehensive communication
plan and improve Siaran Keliling Program in Public Relations
Division of Sukoharjo Local Government.
Based on the observation that the writer did during the job training,
the writer is interested to review Siaran Keliling Program as one of
media communications in Public Relations Division of Sukoharjo
Local Government. The writer found some obstacles faced by
Public Relations Division in case of organizing and executing
Siaran Keliling Program. To analyze those obstacles, the writer
used SWOT analysis and found that the strengths and weaknesses
were coming from internal public and opportunities and threats
were coming from external public.
In this final project report, the writer also gives some
communication plans for improving Siaran Keliling Program. The
1 Mahasiswa Jurusan D III Bahasa Inggris Dengan NIM C9308069
2 Dosen Pembimbing
writer propose to conduct committee meeting agenda once in a
month every 2nd
week, to apply the Standard of Procedure for
Siaran Keliling Program and to maintain the route of Siaran
Keliling Program.
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CHAPTER I
INTRODUCTION
A. Background
Public Relations Division has an important influence to achieve purpose
and success not only in a company but also in a governmental institution. In
governmental institution, Public Relations Division has a useful and mutual role
for the government and its publics. It provides information about issues, problems
and actions taken by government itself. It also helps to convey about government
programs or government policies to the public and to understand what the public
want from government. In other words, Public Relations Division is a
communication facilitator between the government and its publics based on two-
ways-communication, listening and speaking.
According to Dr. Rex F. Harlow in Scott M. Cutlip, Allen H. Center and
Glen M. Broom’s book, Effective Public Relations Eight Edition,
Public Relations is the distinctive management function
which helps establish and maintain mutual lines of
communication, understanding, acceptance and
cooperation between an organization and its publics;
involves the management of problems or issues; helps
management to keep informed on and responsive to
public opinion; defines and emphasizes the responsibility
of management to serve the public interest; helps
management keep abreast of and effectively utilize
change, serving as an early warning system to help
anticipate trends; and uses research and sound and
ethical communication as its principal tools. (Quoted
from Cutlip, Center & Broom, 2000:4)
In order to communicate with the public, Public Relations Division has to
use an appropriate media communication. There are lots of media
1
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communications that can be used by Public Relations Division, such as: press
releases, news letters, brochures, pamphlets, leaflets, clippings, meetings,
conferences, face to face discussions, radios, televisions, blogs, websites, social
networks, etc.
Nowadays, a technological development is growing rapidly. Varieties of
media communications are used by Public Relations Divisions. Most of Public
Relations Divisions prefer to use technology-based communications than other
traditional media communications to communicate with the public. By having
technology as a medium of communication, a Public Relations Officer can
optimally disseminate information in two-ways-communication, not only in one-
way-communication plane. Besides, the public requirement of information makes
Public Relations Division have to keep abreast with technology development.
On the other hand, Public Relations Division of Sukoharjo Local
Government has not utilized technology, as a medium of communication
optimally. Although the public can access a website on www.sukoharjokab.go.id
unfortunately there is no space for Public Relations Division itself. Public
Relations Division tends to use traditional media communication as Siaran
Keliling Program to disseminate information to the public.
Considering the phenomenon mentioned above, the writer is interested to
analyze the existence and effectiveness of Siaran Keliling Program as one of the
media communications in Public Relations Division of Sukoharjo Local
Government by using SWOT (Strengths, Weaknesses, Opportunities, and Threats)
analysis. For that reason, the writer decided to make the final project report
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entitled A Review of Siaran Keliling Program in Public Relations Division in
Sukoharjo Local Government.
B. Objectives
This final project report has some objectives, as follows:
1. To describe the varieties of media communication in Public Relations
Division of Sukoharjo Local Government;
2. To identify the existence of Siaran Keliling Program in Public Relations
Division of Sukoharjo Local Government;
3. To propose a more comprehensive communication plan and improve
Siaran Keliling Program in Public Relations Division of Sukoharjo Local
Government.
C. Benefits
The writer expects that this final project report can give some benefits for
the following parties:
1. The Public Relations Division of Sukoharjo Local Government
This final project report can be used as an evaluation and provide
suggestion for Public Relations Division of Sukoharjo Local Government
in order to improve their media communications program more
effectively;
2. The writer
This final project report is the result of job training done by the writer as
Public Relations Officer in Public Relations Division of Sukoharjo Local
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Government. It can be used as a working experience and reference for the
writer to go into the world of work in the future;
3. The readers
This final project report can be used as additional information and
reference for the reader.
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CHAPTER II
LITERATURE REVIEW
A. Public Relations
In order to describe what the meaning of Public Relations is, experts have
many definitions and interpretations about Public Relations based on their own
opinion.
Scott M. Cutlip, Allen H. Center and Glen M. Broom, quoted in Effective
Public Relations Eight Edition (2000:6), explain that Public Relations is “the
management function that establishes and maintains mutually beneficial
relationships between an organization and the publics on whom its success or
failure depends.”
The British Institute of Public Relations, in Rosady Ruslan’s book
Manajemen Humas & Manajemen Komunikasi (1998:17), proposes two
definitions of Public Relations, namely:
1. Public Relations activity is the management of communications between
an organization and its publics; and
2. Public Relations practice is deliberate, planned, and sustained effort to
establish and maintain mutual understanding between an organization and
its publics.
In August 1978, the representatives of over thirty national and regional
Public Relations associations at a meeting in Mexico City (the so-called Mexico
Statement), state that Public Relations practice is “the art and social science of
analyzing trends, predicting their consequences, counseling organization’s
5
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leadership, and implementing planned programs of action which will serve both
the organization’s and the public’s interest.” (Quoted from Philip J. Kitchen,
1997:7)
Based on the three definitions mentioned above, almost all definitions
have similar meanings. Therefore, it can be concluded that Public Relations is a
mediator between an organization and its publics in terms of interpreting the
philosophies, policies, programs, and practices of their management to the public
and also disseminating the attitudes and behavior of the public to their
management through two-ways-communication in order to gain mutual
understanding, attention, acceptance, and action from the target public.
B. The Functions of Public Relations
In 1975, A Foundation for Public Relations Research and Education
collects sixty-five Public Relations Practitioners to formulate the functions of
Public Relations, as follows:
1. To establish and maintain mutual lines of communication, understanding,
acceptance and cooperation between an organization and its publics;
2. To involve the management of problems and issues;
3. To help and to keep informed the management and to be responsive to
public opinion;
4. To define and emphasize the responsibility of the management to serve
public interest;
5. To help and to keep aware of the management utilize change;
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6. To serve an early warning system and help to anticipate trends; and
7. To use research and ethical communication technique as its principal tools.
(Rachmat Kriyanto, 2008:19-20)
Edward L. Bernay in Rosady Ruslan’s book entitled Manajemen Humas &
Manajemen Komunikasi (2001:19-20), explains that Public Relations has three
functions, as follows:
1. Giving the information to the publics;
2. Changing public’s attitudes and behaviors through persuasion; and
3. Integrating organization’s attitudes and actions based on the public’s
attitudes and actions.
Moreover, Bertrand R. Canfield, in his book Public Relations: Principles
and Problems, says that there are three functions of Public Relations, namely:
1. To serve the public’s interest;
2. To maintain good communication; and
3. To stress good morals and manners. (Onong Uchjana Effendy, 1983:135-
136)
Additionally, Professor John Marston (quoted in Fraser P. Seitel, 1998:6)
states that Public Relations can be defined in terms of four specific functions, they
are:
1. Research;
2. Action;
3. Communication; and
4. Evaluation.
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Applying the functions R-A-C-E approach involves reaching attitudes on a
particular issue, identifying action programs of the organization that speak so that
issue, communicating those programs to gain understanding and acceptance, and
evaluating the effect of the communication efforts on the public.
C. The Roles of Public Relations
According to Scott M. Cutlip, Allen H. Center and Glen M. Broom (2000)
in their book Effective Public Relations Eight Edition (Quoted in Philip J.
Kitchen, 1997:16), describe four types of Public Relation practitioners’ roles
which are identified as follows:
1. Expert Prescriber;
Practitioners are regarded as experts on Public Relations and consequently
they are seen as best qualified to handle Public Relations problems and
identify solutions to them.
2. Communication Facilitator;
Practitioners are cast as sensitive listeners and information brokers who act
in a “go-between” role, facilitating communications.
3. Problem-Solving Facilitator;
Practitioners collaborate with other managers to help define and solve
organizational communications problems. Whereas the expert prescriber
role implies a passive role for other managers in the problem-solving
process, in this ole practitioners work with others managers to arrive at
solutions to the problems facing an organization.
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4. Communication Technician;
Practitioners merely provide technical communications services such as
writing releases and features for the media, preparing and editing
newsletters and handling contacts with the media. All decisions regarding
strategy and actions are taken by the dominant management coalition in
which practitioners have no role and they are simply given the task of
communicating about the decisions taken by this dominant coalition.
D. Public Relations in Governmental Institutions
Public Relations in governmental institutions has a significant role for the
publics and the government itself. It helps the government to convey and explain
about their policies, actions, programs, and even their activities.
According to John D. Millett, in his book Management in Public Service
the Quest for Effective Performance (Quoted in Rosady Ruslan, 2001:311-312),
mentions that there are some cases to execute the Public Relations’ duties, as
follows:
1. Learning about public desires and aspiration;
2. Advising the public about what is should desire;
3. Ensuring satisfactory contact between public and government official; and
4. Informing and about what an agency is doing.
According to Scott M. Cutlip, Allen H. Center, and Glen M. Broom
(2000:491) in their book Effective Public Relations Eight Edition, mentions that
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the basic justification for government Public Relations rests on two fundamental
premises, namely:
1. A democratic government must report its activities to the citizens; and
2. Effective government administration requires active citizen participation
and support.
Scott M. Cutlip, Allen H. Center, and Glen M. Broom (2000:491) add that
the objectives of government Public Relations are:
1. Informing constituents about the activities of the government agency;
2. Ensuring active cooperation in government programs (for example, voting,
curbside recycling), as well as compliance in regulatory programs (for
example, mandatory seat belt use, antismoking ordinances); and
3. Fostering citizen support for established policies and programs (for
example, foreign aid and welfare).
Quoted in Ilmu Hubungan Masyarakat Praktis, Sam Black and Melvin L.
Sharpe (1988:173), state that there are four objectives in government Public
Relations, namely:
1. To keep citizens informed of the government’s policy and its daily
activities;
2. To give them an opportunity of expressing views on important projects
before final decision are made by the government;
3. To enlighten citizens on the way in which the system of the local
government works and to inform them of their rights and responsibilities;
and
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4. To promote a sense of civil pride.
Quoted in Manajemen Humas & Manajemen Komunikasi, Rosady Ruslan
(2001:313-314) states the functions of government Public Relations in Indonesia,
namely:
1. Securing the government’s policy;
2. Serving and disseminating messages or information regarding its policies
and programs to the public;
3. Being a proactive communicator as well as mediator in terms of providing
government’s interest and serving aspiration and public’s interests; and
4. Participating to create conducive and dynamic situation in order to secure
the stability of political security and national development.
Based on the explanations mentioned above, Public Relations in
government institutions have important roles functionally as well as operationally
in order to disseminate or publicize its activities and programs to the internal and
external publics. Public Relations in governmental institutions is a tool or channel
of government publication.
E. Siaran Keliling Program
Siaran Keliling is one of media communications in Public Relations
Division of Regional Secretariat in Sukoharjo Local Government. It is managed
by Subdivision of Collecting, Processing and Empowering Information, a part of
Public Relations Division of Sukoharjo Local Government.
Siaran Keliling Program is a program which is used to convey the
information to the public about government programs or government policies,
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special events and information of environmental cleanliness and health. The
objective of the program is to disseminate the information directly to the public
and wished to be able to accepted and understood by the public. (Interview with
Subdivision of Collecting, Processing and Empowering Information)
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CHAPTER III
METHODOLOGY
A. Type of Analysis
Based on the objectives of the final project report, the writer is using
SWOT analysis. It is used to know the situation of a company or organization or
program by evaluating the factors in terms of strengths (S) or weaknesses (W)
from internal public and the factors of opportunities (O) or threats (T) from
external public systematically.
According to Halloway in Abdurrachman Oemi’s book entitled Dasar-
Dasar Public Relations (1993:18), SWOT analysis is the identification of
strengths and weaknesses and its external opportunities presented by the trading
environment and any threats faced by the company.
In other word, the aim of SWOT analysis is to develop a plan that takes
into consideration many different internal and external factors, and maximizes the
potential of the strengths and opportunities while minimizing the impact of the
weaknesses and threats.
B. Technique of Collecting Data
The writer collected the data by doing observation, interview and
distributing questionnaire.
1. Observation
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Observation is a purposeful, systematic and selective way of watching and
listening to an interaction or phenomenon as it takes place. (Ranjit Kumar,
2011:140)
Observation was done during the job training by observing and analyzing
directly the situation there to collect the required data and information.
This observation was done in the Public Relations Division of Sukoharjo
Local Government, Jalan Jenderal Sudirman No. 199 Sukoharjo, Central
Java 57521.
2. Interview
According to Burn, cited in Research Methodology (Ranjit Kumar,
2011:144), An interview is a verbal interchange, often face to face, though
the telephone may be used, in which an interviewer tries to elicit
information, beliefs or opinions from another person.
This interview was done in Public Relations Division of Sukoharjo Local
Government. It involved three informants who work in Public Relations
Division of Sukoharjo Local Government by asking some questions
related to Siaran Keliling Program.
3. Questionnaire
Questionnaire is a written list of questions, the answers to which are
recorded by respondents. In a questionnaire respondents read the
questions, interpret what is expected and then write down the answers.
(Ranjit Kumar, 2011:145)
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These questionnaires were disseminated to twelve informants randomly
who live in Sukoharjo district to know people’s perception and expectation
related to Siaran Keliling Program.
C. Source of Data
In order to obtain and collect the required data and information, the writer
has two categories of informants, namely:
1. Internal Informants
The data were obtained from the informants of internal public by doing
interview. These informants were selected by the writer based on their
knowledge and experience of Siaran Keliling Program in the Public
Relations Division of Sukoharjo Local Government. The data from
internal informants were used to know deeply every single thing about
Siaran Keliling Program in Public Relations Division of Sukoharjo Local
Government.
a. Table 3.1
The internal informants of the interview related to Siaran Keliling Program
No. Name Gender Age Department Position Data
Coding
1.
Suharno
Male 48
Public
Relations
Division
The Head of Sub
Division of Press,
Mass Media,
Code and
Telecommuni-
cation
INT
INF 1
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2.
Dewi
Erlinawati,
S.Sos
Female 40
Public
Relations
Division
The Head of Sub
Division of
Collecting,
Processing and
Empowering
Information
INT
INF 2
3. Wanto,
S.Sos Male 37
Public
Relations
Division
The Former Head
of Sub Division
of Collecting,
Processing and
Empowering
Information
INT
INF 3
2. External Informants
The data were obtained from the informants of external publics by
disseminating questionnaires. These informants were selected randomly by
the writer among the people who live in Sukoharjo district. The data from
external informants were used to measure how wide the execution of
Siaran Keliling Program in Public Relations Division of Sukoharjo Local
Government is.
b. Table 3.2
The external informants of the interview related to Siaran Keliling Program
No. Name Gender Age Occupation
Subdistrict
Data
Coding
1.
Murtini
Female
44 Merchant
Nguter EXT
INF 1
2.
Bagas Yoga
Handono Male 22
College
Student
Nguter
EXT
INF 2
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3.
Sri Widiastuti Female 54 Civil Servant
Bendosari EXT
INF 3
4.
Bryan Setya
Kusuma Male 21
College
Student
Bendosari EXT
INT 4
5.
Bondhan
Permadi B. S.
Male 21 College
Student Grogol
EXT
INT 5
6.
Slamet
Haryono Male
52
Entrepreneur Baki EXT
INT 6
7.
Susul
Gembong Male 40 Entrepreneur
Baki
EXT
INT 7
8.
Edi Syaifudin Male 53 Entrepreneur
Kartasura
EXT
INF 8
9.
Deni Female 21 College
Student Sukoharjo
EXT
INF 9
10.
Eka Female 20 College
Student Sukoharjo
EXT
INF 10
11.
Ina
Female
21
College
Student
Sukoharjo
EXT
INF 11
12.
Novi Female 21 College
Student Sukoharjo
EXT
INF 12
D. Procedures of Data Analysis
After collecting all of the data from the observation, interview and
questionnaires, the next step is analyzing the data collection before writing the
research report. There are three steps to analyze the data collection, namely:
1. Data Reduction
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The first step of analyzing the data is selecting and focusing on the data.
This data reduction is a process of minimizing the amount of data that
needs to be shorted to help the writer more focus on the main problem.
2. Data Display
The next step of analyzing the data is displaying the data by using charts,
graphs, diagrams, tables, etc. This data display is used to connect the
information of the organization with the data in the field. It also helps the
writer to understand easily the situation happens and what kind of action
should be done.
3. Conclusion Drawing
The last step of analyzing the data is checking the relevance or accuracy of
the conclusion drawing. If the conclusion is irrelevant or inaccurate, the
writer has to recheck the procedure of data analysis and the technique of
collecting data.
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CHAPTER IV
DISCUSSION
A. The Varieties of Media Communication in Public Relations Division
of Sukoharjo Local Government
Public Relations Division of Sukoharjo Local Government has a useful
and mutual role for the government and its publics as a communication facilitator.
In this case, Public Relations Division is expected to provide and
disseminate the government programs, policies or activities transparently, to
understand what the public needed from the government and to create a good
communication between the government and its publics.
In order to provide and disseminate the information to the public, Public
Relations Division conducted one-way-communication tools and two-ways-
communication tools, as follows:
1. One-way-communication tools
a. Siaran Keliling Program
Detail:
Siaran Keliling Program is a routine activity conducted by
Sub Division of Collecting, Processing and Empowering
Information. This program is conducted by using a car
equipped with sound system, amplifier, microphone and
tape recorder.
Target audience:
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The target audience of Siaran Keliling is external public of
Sukoharjo Local Government.
Execution:
The execution of Siaran Keliling depends on the request
from outside and inside of the institution.
Objective:
The objective of Siaran Keliling Program is disseminating
particular information about government activities,
programs and events to the public directly. This
socialization program is expected to reach the public
directly.
b. Press Release
Detail:
From the result of news coverage did by Sub Division of
Collecting, Processing and Empowering Information, there
are data collections such as photos, videos, records, activity
reports and several printed speeches. The data collection is
used to make press releases. The press releases are made by
the Sub Division of Press, Mass Media, Code and
Telecommunication and distributed to the journalists as
news material.
Target audience:
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The target of audience is the journalists who are given the
press releases every work day (Monday-Saturday).
Execution:
The execution of making press releases is done every work
day (Monday-Saturday).
Objective:
The objective of making press releases is maintaining good
relations between mass media and the government by
providing press releases as news material and publishing
press releases through mass media to news releases.
c. Media Information
Detail:
The making of media information is made by the Sub
Division of Collecting, Processing and Empowering
Information, such as; billboards, leaflets, development
calendars, banners, posters, tabloids and books.
Target audience:
The target audience of making media information is
external public and journalists.
Objective:
The objective of the making of media information is
providing varieties of media communication tools which
are used by the Public Relations Division of Sukoharjo
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Local Government. It is expected to maximize the
disseminating information to the public.
d. Photo Exhibition
Detail:
Photo exhibition shows some photos related to Regent of
Sukoharjo Local Government’s activities, developments
and potentials of Sukoharjo Local Government.
Execution:
The execution of photo exhibition is held four times a year.
Objective:
The objective of photo exhibition is showing the activities
of Regent of Sukoharjo Local Government’s activities,
some developments and potentials of Sukoharjo Local
Government to the government officials, the employees and
the public. It is also an opportunity of the Sub Division of
Collecting, Processing and Empowering Information to
show their work, especially in terms of photo
documentation.
2. Two-ways-communication tools
a. Face-to-face Communication
Detail:
Public Relations Division is also conducted face-to-face
communication to provide disseminating government
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programs, policies or activities transparently. Bakohumas
(Badan Koordinasi Kehumasan Pemerintah) is one of face-
to-face communication held by Public Relations Division.
It is kind of panel discussion related to issues in the public
or in the government programs. The members of the
meeting consist of sixty members from SKPD (Satuan
Kerja Perangkat Daerah) and Public Relations Officers of
Sukoharjo Local Government.
Execution:
The execution of Bakohumas (Badan Koordinasi
Kehumasan Pemerintah) is held three times a year.
Objective:
The objective of Bakohumas (Badan Koordinasi
Kehumasan Pemerintah) is disseminating and discussing
the particular information about government programs,
policies or activities to SKPD (Satuan Kerja Perangkat
Daerah) directly.
b. Counseling
Detail:
Counseling is conducted by the Sub Division of Collecting,
Processing and Empowering Information. The topics are
usually related to socialize government programs in terms
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of giving explanation and the way to solve the social
problems.
Execution:
The execution of counseling is held five times a year.
Objective:
The objective of counseling is giving explanation related to
socialize government programs and the way solving social
problems faced by the public directly.
B. The Existence of Siaran Keliling Program in Public Relations Division
of Sukoharjo Local Government
Public Relation Division of Sukoharjo Local Government has varieties of
media communication in order to socialize and disseminate the information
related to the government programs, policies and activities to the public. In
addition, the media communication is also used to create interrelationship with
mass media, relationship with the public and good image.
However, there is a one-way-communication tool which does not work
optimally in Public Relations Division of Sukoharjo Local Government. That is
Siaran Keliling Program.
Siaran Keliling Program is a routine activity conducted by the Sub
Division of Collecting, Processing and Empowering Information in Public
Relations Division of Sukoharjo Local Government which is conducted by using a
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car equipped with sound system, amplifier, microphone and tape recorder. There
are some objectives of Siaran Keliling Program, such as; socialize information
related to the government programs, activities and events, disseminate imperative
information to the public and get attention from the public directly.
Public Relations Division has particular committee to execute Siaran
Keliling Program. It consists of six officers who are handling the program.
Unfortunately, in practice, the committee of Siaran Keliling does not work
properly. The execution of Siaran Keliling Program was conducted by the officers
from inside or outside of the sub division who have no activity.
In terms of disseminating information, Siaran Keliling Program has
several routes which do not cover all of sub district of Sukoharjo Local
Government. Based on the questioners which are distributed by the writer to the
external public, it can be concluded that the Siaran Keliling Program is only
conducted in sub district located around Sukoharjo Local Government office. It is
caused by the location of sub district which is separated between one and others
and the lack of transportation.
Siaran Keliling Program is the only old-fashioned medium communication
in Public Relations Division in Sukoharjo Local Government. Nevertheless,
Siaran Keliling Program is still useful for socializing and disseminating the
information directly to the public. But unfortunately the biggest problem of this
program comes from the Public Relations Officer itself in terms of organizing the
program properly.
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Based on the observation during the job training, the writer can analyze the
problem of Siaran Keliling Program by using SWOT analysis below:
a. Table 4.1
The SWOT Analysis of Siaran Keliling Program
Strengths (S)
Siaran Keliling Program is more “humble” to the
public because the Public Relations Officers face
the public directly. It can bring feedback from
the public to the government about their
programs, activities and events.
Weaknesses (W)
The committee of Siaran Keliling Program does
not conduct their responsibilities properly.
They do not have standard of procedure (SOP)
for Siaran Keliling Program.
The route of Siaran Keliling is not wide enough,
so the information is not sent to all of the public
in sub district of Sukoharjo Local Government.
Opportunities (O)
Siaran Keliling Program is giving an opportunity
for the government to be closer with the public.
Threats (T)
Public do not really care about Siaran Keliling
Program because some of them think that it is
too old-fashioned.
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C. The Proposed Communication Plan of Siaran Keliling Program in
Public Relations Division of Sukoharjo Local Government
From the description above, there are some internal and external obstacles
encountered by Public Relations Division of Sukoharjo Local Government in
terms of executing Siaran Keliling Program. For that reason, the writer decides to
make some proposed communication plan of Siaran Keliling Program to solve the
obstacles there.
The writer thinks that there are some activities in Siaran Keliling Program
that have to be rearranged to achieve optimal result. There are some proposed
communication plans to improve Siaran Keliling Program optimally, as follows:
1. Meeting Agenda
Event : Committee Meeting Agenda
Participants : Head of Public Relations Division, Head of Sub Division
of
Collecting, Processing and Empowering Information and
Committee Members of Siaran Keliling Program
Venue : Office of Public Relations Division of Sukoharjo Local
Government
Date : Once in a month, every 2nd
week
In practice, the committee of Siaran Keliling Program was rarely doing
their duties to organize the program because of their busy schedule. They were
also rarely holding the routine meeting. In fact, the committee meeting is
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extremely important to evaluate the program, arrange the schedule and plan some
strategies to make the program works properly.
Therefore, the writer proposes the “Committee Meeting Agenda” which is
held by Public Relations Division for committee members of Siaran Keliling
Program once in a month, every 2nd
week consecutively. The aims of “Committee
Meeting Agenda” are:
1. Evaluating the program done by committee of Siaran Keliling Program;
2. Organizing the schedule between committee members to execute their
duties wisely;
3. Making up the problems encountered by Siaran Keliling Program.
2. Making Standard of Procedure (SOP)
In practice, Siaran Keliling Program does not have Standard of Procedure
(SOP) in order to serve the request from inside and outside of institution.
Actually, Standard of Procedure (SOP) is necessary to know whether the
information is appropriate or inappropriate to be published. It is also useful to
prevent quarrel schedule of disseminating the information.
The writer proposes to give “Standard of Procedure for Siaran Keliling
Program,” as follows:
REQUIREMENTS OF SIARAN KELILING PROGRAM
Administrative Requirements:
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1. Application letter of Siaran Keliling Program is proposed to Sub Division
of Collecting, Processing and Empowering Information in Public
Relations Division 3 days before the execution;
2. Information Subject:
» The detail of subject information has to be clear and easy to
understand in accord with the subject;
» The target audience has to be mentioned clearly;
» The route of Siaran Keliling Program has to cover the sub district
of Sukoharjo Local Government;
Technical Requirements:
1. The execution of Siaran Keliling Program is conducted by committee of
Siaran Keliling Program (three officers) and the representative from
supplicant (one officer);
2. Disseminating subject information uses two languages, namely; Bahasa
and Java language;
3. The information is an open-ended public information that can be accessed
by the public;
4. The information which can not be published to the public will be returned
to the supplicant;
5. The execution of Siaran Keliling Program (time, day and date) depends on
the supplicant. If there is a quarrel schedule, it will be confirmed 1 day
before the execution through phone call or letter;
Procedure of Siaran Keliling Program:
1. Supplicant proposes application letter of Siaran Keliling Program to Sub
Division of Collecting, Processing and Empowering Information in Public
Relations Division related to schedule of the execution of Siaran Keliling
Program with subject information;
2. Verification process about administrative requirement (application letter,
subject information, target audience and route);
3. Verification process about execution schedule;
4. Execution of Siaran Keliling Program;
5. Feedback confirmation to the supplicant (if the decision is postponed or
reschedule and if the decision is cancelled);
6. Execution of Siaran Keliling Program.
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Proposed Draft of Siaran Keliling Program:
By applying the “Standard of Procedure” (SOP) in the practice of Siaran
Keliling Program, it is expected that:
Execution of Siaran
Keliling Program
Cancelled
Confirmation to
Supplicant
Execution of Siaran
Keliling Program
Served Postponed
Reschedule
Not Served
Verification
Sub Division of
Collecting, Processing
and Empowerment
Information in Public
Relation Division
Supplicant
(Inside/Outside
Institution)
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1. The information which will be conveyed to the public has sorted by the
committee of Siaran Keliling Program, so the information is certainly
appropriate to be published;
2. The spreading of information will be easier to reach by the public because
the committee of Siaran Keliling Program will not have quarrel schedule
anymore.
3. The Route of Siaran Keliling Program
The others obstacles faced by Public Relations Division in terms of
disseminating information is the route of Siaran Keliling Program. In practice,
Public Relations Officers is only disseminating particular information in a sub
district, so the others sub districts do not know about those information. It means
that the disseminating of the information is not wide enough but as a
communication facilitator, the Public Relations Officers have to inform any kinds
of information to the public evenly.
Based on that reason, the writer suggests giving some plans to maximize
the disseminating of information in Siaran Keliling Program, such as:
1. The disseminating of information should be done in around of every Sub
District of Sukoharjo Local Government Offices;
2. The disseminating of information should be done in the crowded place
like markets and others public places;
3. The officers of Siaran Keliling Program has also to give the transcript of
Siaran Keliling to every officers of Sub Districts of Sukoharjo Local
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Government, so those officers can also help to disseminate the
information to the public.
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CHAPTER V
CONCLUSION AND SUGGESTION
A. Conclusion
Based on the discussion in the previous chapter, the conclusion can be
drawn as follows:
A. The Varieties of Media Communication in Public Relations Division
of Sukoharjo Local Government
In order to provide and disseminate the information to the public, Public
Relations Division is used one-way-communication tools and two-ways-
communication tools, as follows:
1. One-way-communication tools
a. Siaran Keliling Program;
b. Press Release;
c. Media Information;
d. Photo Exhibition.
2. Two-ways-communication tools
a. Face-to-face Communication;
b. Counseling.
B. The Existence of Siaran Keliling Program in Public Relations Division
of Sukoharjo Local Government
Siaran Keliling Program is the only old-fashioned medium communication
in Public Relations Division in Sukoharjo Local Government. Nevertheless,
Siaran Keliling Program is still useful for socializing and disseminating the
33
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information directly to the public. But unfortunately the biggest problem of this
program comes from the Public Relations Officer itself in terms of organizing the
program properly.
Based on the observation during did the job training, the writer can
analyze the problem of Siaran Keliling Program by using SWOT analysis below:
Strengths (S):
Siaran Keliling Program is more “humble” to the public because
the Public Relations Officers face the public directly. It can bring
feedback from the public to the government about their programs,
activities and events.
Weaknesses (W):
The committee of Siaran Keliling Program does not conduct their
responsibilities properly.
They do not have standard of procedure (SOP) for Siaran Keliling
Program.
The route of Siaran Keliling is not wide enough, so the information
is not sent to all of the public in sub district of Sukoharjo Local
Government.
Opportunities (O):
Siaran Keliling Program is giving an opportunity for the
government to be closer with the public.
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Threats (T):
Public do not really care about Siaran Keliling Program because
some of them think that it is too old-fashioned.
C. The Proposed Communication Plan of Siaran Keliling Program in
Public Relations Division of Sukoharjo Local Government
The writer thinks that there are some activities in Siaran Keliling Program
that have to be rearranged to achieve optimal result. There are some proposed
communication plans to improve Siaran Keliling Program optimally, as follows:
1. Meeting Agenda
The writer proposes the “Committee Meeting Agenda” which is held by
Public Relations Division for committee members of Siaran Keliling Program
once in a month, every 2nd
week consecutively. The aims of “Committee Meeting
Agenda” are:
a. Evaluating the program done by committee of Siaran Keliling Program;
b. Organizing the schedule between committee members to execute their
duties wisely;
c. Making up the problems encountered by Siaran Keliling Program;
2. Making Standard of Procedure (SOP)
The writer proposes to give “Standard of Procedure” (SOP) for Siaran
Keliling Program. By applying the “Standard of Procedure” (SOP) in the practice
of Siaran Keliling Program, it is expected that:
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a. The information which will be conveyed to the public has sorted by the
committee of Siaran Keliling Program, so the information is certainly
appropriate to be published;
b. The spreading of information will be easier to reach by the public because
the committee of Siaran Keliling Program will not have quarrel schedule
anymore.
3. The Route of Siaran Keliling Program
The writer suggests giving some plans to maximize the disseminating of
information in Siaran Keliling Program, such as:
a. The disseminating of information should be done in around of every Sub
District of Sukoharjo Local Government Offices;
b. The disseminating of information should be done in the crowded place
like markets and others public places;
c. The officers of Siaran Keliling Program has also to give the transcript of
Siaran Keliling to every officers of Sub Districts of Sukoharjo Local
Government, so those officers can also help to disseminate the
information to the public.
B. Suggestion
Based on the conclusions mentioned above, the writer wants to give some
suggestions to improve the execution of Siaran Keliling Program in Public
Relations Division of Sukoharjo Local Government, they are:
1. For Sukoharjo Local Government
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Sukoharjo Local Government should give support and trust to
Public Relations Division to do their duties and give a little space
to Public Relations Division in terms of planning the programs,
activities and events without boundaries of strict regulation.
2. For Public Relations Division of Sukoharjo Local Government
It is extremely important for Public Relations Division to add more
cars for Siaran Keliling Program to socialize and disseminate
information faster.
Public Relations Division has to improve their officer’s quality.