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A Simple Guide for Non Profits Getting Started on Facebook

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In this simple guide for non-profits getting started on Facebook, you'll find the following: How to audit your Facebook Page in 20 seconds How to assess your current situation How to set a solid Facebook marketing strategy and calendar Which promotions to run for your objectives Examples and case studies from savvy non profits Tips and best practices for success
46
GETTING STARTED ON FACEBOOK a simple guide for non-profits
Transcript
Page 1: A Simple Guide for Non Profits Getting Started on Facebook

Tina Hoang | Communications Manager - Strutta | t1nah

GETTING STARTED

ON FACEBOOKa simple guide for non-profits

CONTENTS

1THE 20 SEC

FB PAGE AUDIT

2ASSESSING THE

SITUATION

3SETTING YOUR

STRATEGY

4YOUR FIRST

PROMOTIONS

5EXAMPLES AND CASE STUDIES

6TIPS AND BEST

PRACTICES

133 19

393524

1THE 20 SEC

FB PAGE AUDIT

When your Facebook Page is set up properly people who are searching for your products or services find you and people who are interested in what you have to say like and recommend you

Check for these 5 things on your Page to make sure that yoursquore set up for success

THE 20 SEC FACEBOOK PAGE AUDIT

Do you have strong profile amp cover photos

Is your basic info complete and

accurate

Does your Page look good

Are you telling your story

Do you have a Facebook username

02 03

050505

Get a username See the guidelines

Timeline details and tipsLearn Page basics About Milestones

If you donrsquot have a username on Facebook yet create one that is consistent across all of your social media channels (Twitter YouTube LinkedIn Pinterest Instagram etc) if possible to make it super easy for people to find you on their favorite social networks

Note that you need at least 25 fans to get a username Secure yours as soon as possible

Do you have a Facebook username

02

facebookcomstrutta

facebookcompagesstrutta14560640014

username

default

These two elements are the first things people see when they visit your page so you want to make a strong impact to compel them to stay on your Page and interact with you

At a glance do you get a good sense of what your organization is about

Use a logo as your profile picture (180 x 180 px) or something that most people would identify as belonging to your brand and upload a cover photo (851 x 315 px) that captures the essence of your brand and showcases your community product service or current promotion

Do you have strong profile amp cover photos

03

Make sure your cover photo follows Facebookrsquos Page Guidelines If you dont abide by the guidelines you run the risk of getting your Page suspended by Facebook

Herersquos a clever work-around to Facebookrsquos rule of no calls to action in cover photos - use arrows and other visual cues

Other donrsquots

bull Contact information or details that should go in your About section

bull Price or purchase information such as lsquo40 offrsquo

Make sure your category and details are accurate and donrsquot forget to include your website contact info hours of operation and links to all of your social channels so people can discover your page when searching explore your properties to learn more about you and connect with you without having to digging around

People are familiar with Facebookrsquos layout and often look up organizations on Facebook to get a quick snapshot what theyrsquore about and to see if theyrsquore active on other social channels

Donrsquot miss this opportunity to connect with people who are interested in your organization across the entire social web

Is your basic info complete and

accurate

05

Scroll down your Page Does it look good to you You donrsquot have to be a graphic designer to recognize a visual appeal

Are you providing value through information education or entertainment Are you supporting links and ideas with photos videos and other visual content

Rich media tends to draw attention more than simple text According to Facebook posts including a photo album a picture or a video generate about 180 120 and 100 more engagement than the average post respectively

Does your Page look good

05

Have you added milestones so people can see your organizationrsquos history accomplishments and progress

When was your organization founded When did you hold your first event When did you win your last industry award

Dont overlook this step as these details help to humanize your organization and bring context to your cause Add photos if possible to help paint the picture

Are you telling your story

05

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 2: A Simple Guide for Non Profits Getting Started on Facebook

CONTENTS

1THE 20 SEC

FB PAGE AUDIT

2ASSESSING THE

SITUATION

3SETTING YOUR

STRATEGY

4YOUR FIRST

PROMOTIONS

5EXAMPLES AND CASE STUDIES

6TIPS AND BEST

PRACTICES

133 19

393524

1THE 20 SEC

FB PAGE AUDIT

When your Facebook Page is set up properly people who are searching for your products or services find you and people who are interested in what you have to say like and recommend you

Check for these 5 things on your Page to make sure that yoursquore set up for success

THE 20 SEC FACEBOOK PAGE AUDIT

Do you have strong profile amp cover photos

Is your basic info complete and

accurate

Does your Page look good

Are you telling your story

Do you have a Facebook username

02 03

050505

Get a username See the guidelines

Timeline details and tipsLearn Page basics About Milestones

If you donrsquot have a username on Facebook yet create one that is consistent across all of your social media channels (Twitter YouTube LinkedIn Pinterest Instagram etc) if possible to make it super easy for people to find you on their favorite social networks

Note that you need at least 25 fans to get a username Secure yours as soon as possible

Do you have a Facebook username

02

facebookcomstrutta

facebookcompagesstrutta14560640014

username

default

These two elements are the first things people see when they visit your page so you want to make a strong impact to compel them to stay on your Page and interact with you

At a glance do you get a good sense of what your organization is about

Use a logo as your profile picture (180 x 180 px) or something that most people would identify as belonging to your brand and upload a cover photo (851 x 315 px) that captures the essence of your brand and showcases your community product service or current promotion

Do you have strong profile amp cover photos

03

Make sure your cover photo follows Facebookrsquos Page Guidelines If you dont abide by the guidelines you run the risk of getting your Page suspended by Facebook

Herersquos a clever work-around to Facebookrsquos rule of no calls to action in cover photos - use arrows and other visual cues

Other donrsquots

bull Contact information or details that should go in your About section

bull Price or purchase information such as lsquo40 offrsquo

Make sure your category and details are accurate and donrsquot forget to include your website contact info hours of operation and links to all of your social channels so people can discover your page when searching explore your properties to learn more about you and connect with you without having to digging around

People are familiar with Facebookrsquos layout and often look up organizations on Facebook to get a quick snapshot what theyrsquore about and to see if theyrsquore active on other social channels

Donrsquot miss this opportunity to connect with people who are interested in your organization across the entire social web

Is your basic info complete and

accurate

05

Scroll down your Page Does it look good to you You donrsquot have to be a graphic designer to recognize a visual appeal

Are you providing value through information education or entertainment Are you supporting links and ideas with photos videos and other visual content

Rich media tends to draw attention more than simple text According to Facebook posts including a photo album a picture or a video generate about 180 120 and 100 more engagement than the average post respectively

Does your Page look good

05

Have you added milestones so people can see your organizationrsquos history accomplishments and progress

When was your organization founded When did you hold your first event When did you win your last industry award

Dont overlook this step as these details help to humanize your organization and bring context to your cause Add photos if possible to help paint the picture

Are you telling your story

05

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 3: A Simple Guide for Non Profits Getting Started on Facebook

1THE 20 SEC

FB PAGE AUDIT

When your Facebook Page is set up properly people who are searching for your products or services find you and people who are interested in what you have to say like and recommend you

Check for these 5 things on your Page to make sure that yoursquore set up for success

THE 20 SEC FACEBOOK PAGE AUDIT

Do you have strong profile amp cover photos

Is your basic info complete and

accurate

Does your Page look good

Are you telling your story

Do you have a Facebook username

02 03

050505

Get a username See the guidelines

Timeline details and tipsLearn Page basics About Milestones

If you donrsquot have a username on Facebook yet create one that is consistent across all of your social media channels (Twitter YouTube LinkedIn Pinterest Instagram etc) if possible to make it super easy for people to find you on their favorite social networks

Note that you need at least 25 fans to get a username Secure yours as soon as possible

Do you have a Facebook username

02

facebookcomstrutta

facebookcompagesstrutta14560640014

username

default

These two elements are the first things people see when they visit your page so you want to make a strong impact to compel them to stay on your Page and interact with you

At a glance do you get a good sense of what your organization is about

Use a logo as your profile picture (180 x 180 px) or something that most people would identify as belonging to your brand and upload a cover photo (851 x 315 px) that captures the essence of your brand and showcases your community product service or current promotion

Do you have strong profile amp cover photos

03

Make sure your cover photo follows Facebookrsquos Page Guidelines If you dont abide by the guidelines you run the risk of getting your Page suspended by Facebook

Herersquos a clever work-around to Facebookrsquos rule of no calls to action in cover photos - use arrows and other visual cues

Other donrsquots

bull Contact information or details that should go in your About section

bull Price or purchase information such as lsquo40 offrsquo

Make sure your category and details are accurate and donrsquot forget to include your website contact info hours of operation and links to all of your social channels so people can discover your page when searching explore your properties to learn more about you and connect with you without having to digging around

People are familiar with Facebookrsquos layout and often look up organizations on Facebook to get a quick snapshot what theyrsquore about and to see if theyrsquore active on other social channels

Donrsquot miss this opportunity to connect with people who are interested in your organization across the entire social web

Is your basic info complete and

accurate

05

Scroll down your Page Does it look good to you You donrsquot have to be a graphic designer to recognize a visual appeal

Are you providing value through information education or entertainment Are you supporting links and ideas with photos videos and other visual content

Rich media tends to draw attention more than simple text According to Facebook posts including a photo album a picture or a video generate about 180 120 and 100 more engagement than the average post respectively

Does your Page look good

05

Have you added milestones so people can see your organizationrsquos history accomplishments and progress

When was your organization founded When did you hold your first event When did you win your last industry award

Dont overlook this step as these details help to humanize your organization and bring context to your cause Add photos if possible to help paint the picture

Are you telling your story

05

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 4: A Simple Guide for Non Profits Getting Started on Facebook

When your Facebook Page is set up properly people who are searching for your products or services find you and people who are interested in what you have to say like and recommend you

Check for these 5 things on your Page to make sure that yoursquore set up for success

THE 20 SEC FACEBOOK PAGE AUDIT

Do you have strong profile amp cover photos

Is your basic info complete and

accurate

Does your Page look good

Are you telling your story

Do you have a Facebook username

02 03

050505

Get a username See the guidelines

Timeline details and tipsLearn Page basics About Milestones

If you donrsquot have a username on Facebook yet create one that is consistent across all of your social media channels (Twitter YouTube LinkedIn Pinterest Instagram etc) if possible to make it super easy for people to find you on their favorite social networks

Note that you need at least 25 fans to get a username Secure yours as soon as possible

Do you have a Facebook username

02

facebookcomstrutta

facebookcompagesstrutta14560640014

username

default

These two elements are the first things people see when they visit your page so you want to make a strong impact to compel them to stay on your Page and interact with you

At a glance do you get a good sense of what your organization is about

Use a logo as your profile picture (180 x 180 px) or something that most people would identify as belonging to your brand and upload a cover photo (851 x 315 px) that captures the essence of your brand and showcases your community product service or current promotion

Do you have strong profile amp cover photos

03

Make sure your cover photo follows Facebookrsquos Page Guidelines If you dont abide by the guidelines you run the risk of getting your Page suspended by Facebook

Herersquos a clever work-around to Facebookrsquos rule of no calls to action in cover photos - use arrows and other visual cues

Other donrsquots

bull Contact information or details that should go in your About section

bull Price or purchase information such as lsquo40 offrsquo

Make sure your category and details are accurate and donrsquot forget to include your website contact info hours of operation and links to all of your social channels so people can discover your page when searching explore your properties to learn more about you and connect with you without having to digging around

People are familiar with Facebookrsquos layout and often look up organizations on Facebook to get a quick snapshot what theyrsquore about and to see if theyrsquore active on other social channels

Donrsquot miss this opportunity to connect with people who are interested in your organization across the entire social web

Is your basic info complete and

accurate

05

Scroll down your Page Does it look good to you You donrsquot have to be a graphic designer to recognize a visual appeal

Are you providing value through information education or entertainment Are you supporting links and ideas with photos videos and other visual content

Rich media tends to draw attention more than simple text According to Facebook posts including a photo album a picture or a video generate about 180 120 and 100 more engagement than the average post respectively

Does your Page look good

05

Have you added milestones so people can see your organizationrsquos history accomplishments and progress

When was your organization founded When did you hold your first event When did you win your last industry award

Dont overlook this step as these details help to humanize your organization and bring context to your cause Add photos if possible to help paint the picture

Are you telling your story

05

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 5: A Simple Guide for Non Profits Getting Started on Facebook

THE 20 SEC FACEBOOK PAGE AUDIT

Do you have strong profile amp cover photos

Is your basic info complete and

accurate

Does your Page look good

Are you telling your story

Do you have a Facebook username

02 03

050505

Get a username See the guidelines

Timeline details and tipsLearn Page basics About Milestones

If you donrsquot have a username on Facebook yet create one that is consistent across all of your social media channels (Twitter YouTube LinkedIn Pinterest Instagram etc) if possible to make it super easy for people to find you on their favorite social networks

Note that you need at least 25 fans to get a username Secure yours as soon as possible

Do you have a Facebook username

02

facebookcomstrutta

facebookcompagesstrutta14560640014

username

default

These two elements are the first things people see when they visit your page so you want to make a strong impact to compel them to stay on your Page and interact with you

At a glance do you get a good sense of what your organization is about

Use a logo as your profile picture (180 x 180 px) or something that most people would identify as belonging to your brand and upload a cover photo (851 x 315 px) that captures the essence of your brand and showcases your community product service or current promotion

Do you have strong profile amp cover photos

03

Make sure your cover photo follows Facebookrsquos Page Guidelines If you dont abide by the guidelines you run the risk of getting your Page suspended by Facebook

Herersquos a clever work-around to Facebookrsquos rule of no calls to action in cover photos - use arrows and other visual cues

Other donrsquots

bull Contact information or details that should go in your About section

bull Price or purchase information such as lsquo40 offrsquo

Make sure your category and details are accurate and donrsquot forget to include your website contact info hours of operation and links to all of your social channels so people can discover your page when searching explore your properties to learn more about you and connect with you without having to digging around

People are familiar with Facebookrsquos layout and often look up organizations on Facebook to get a quick snapshot what theyrsquore about and to see if theyrsquore active on other social channels

Donrsquot miss this opportunity to connect with people who are interested in your organization across the entire social web

Is your basic info complete and

accurate

05

Scroll down your Page Does it look good to you You donrsquot have to be a graphic designer to recognize a visual appeal

Are you providing value through information education or entertainment Are you supporting links and ideas with photos videos and other visual content

Rich media tends to draw attention more than simple text According to Facebook posts including a photo album a picture or a video generate about 180 120 and 100 more engagement than the average post respectively

Does your Page look good

05

Have you added milestones so people can see your organizationrsquos history accomplishments and progress

When was your organization founded When did you hold your first event When did you win your last industry award

Dont overlook this step as these details help to humanize your organization and bring context to your cause Add photos if possible to help paint the picture

Are you telling your story

05

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 6: A Simple Guide for Non Profits Getting Started on Facebook

If you donrsquot have a username on Facebook yet create one that is consistent across all of your social media channels (Twitter YouTube LinkedIn Pinterest Instagram etc) if possible to make it super easy for people to find you on their favorite social networks

Note that you need at least 25 fans to get a username Secure yours as soon as possible

Do you have a Facebook username

02

facebookcomstrutta

facebookcompagesstrutta14560640014

username

default

These two elements are the first things people see when they visit your page so you want to make a strong impact to compel them to stay on your Page and interact with you

At a glance do you get a good sense of what your organization is about

Use a logo as your profile picture (180 x 180 px) or something that most people would identify as belonging to your brand and upload a cover photo (851 x 315 px) that captures the essence of your brand and showcases your community product service or current promotion

Do you have strong profile amp cover photos

03

Make sure your cover photo follows Facebookrsquos Page Guidelines If you dont abide by the guidelines you run the risk of getting your Page suspended by Facebook

Herersquos a clever work-around to Facebookrsquos rule of no calls to action in cover photos - use arrows and other visual cues

Other donrsquots

bull Contact information or details that should go in your About section

bull Price or purchase information such as lsquo40 offrsquo

Make sure your category and details are accurate and donrsquot forget to include your website contact info hours of operation and links to all of your social channels so people can discover your page when searching explore your properties to learn more about you and connect with you without having to digging around

People are familiar with Facebookrsquos layout and often look up organizations on Facebook to get a quick snapshot what theyrsquore about and to see if theyrsquore active on other social channels

Donrsquot miss this opportunity to connect with people who are interested in your organization across the entire social web

Is your basic info complete and

accurate

05

Scroll down your Page Does it look good to you You donrsquot have to be a graphic designer to recognize a visual appeal

Are you providing value through information education or entertainment Are you supporting links and ideas with photos videos and other visual content

Rich media tends to draw attention more than simple text According to Facebook posts including a photo album a picture or a video generate about 180 120 and 100 more engagement than the average post respectively

Does your Page look good

05

Have you added milestones so people can see your organizationrsquos history accomplishments and progress

When was your organization founded When did you hold your first event When did you win your last industry award

Dont overlook this step as these details help to humanize your organization and bring context to your cause Add photos if possible to help paint the picture

Are you telling your story

05

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 7: A Simple Guide for Non Profits Getting Started on Facebook

These two elements are the first things people see when they visit your page so you want to make a strong impact to compel them to stay on your Page and interact with you

At a glance do you get a good sense of what your organization is about

Use a logo as your profile picture (180 x 180 px) or something that most people would identify as belonging to your brand and upload a cover photo (851 x 315 px) that captures the essence of your brand and showcases your community product service or current promotion

Do you have strong profile amp cover photos

03

Make sure your cover photo follows Facebookrsquos Page Guidelines If you dont abide by the guidelines you run the risk of getting your Page suspended by Facebook

Herersquos a clever work-around to Facebookrsquos rule of no calls to action in cover photos - use arrows and other visual cues

Other donrsquots

bull Contact information or details that should go in your About section

bull Price or purchase information such as lsquo40 offrsquo

Make sure your category and details are accurate and donrsquot forget to include your website contact info hours of operation and links to all of your social channels so people can discover your page when searching explore your properties to learn more about you and connect with you without having to digging around

People are familiar with Facebookrsquos layout and often look up organizations on Facebook to get a quick snapshot what theyrsquore about and to see if theyrsquore active on other social channels

Donrsquot miss this opportunity to connect with people who are interested in your organization across the entire social web

Is your basic info complete and

accurate

05

Scroll down your Page Does it look good to you You donrsquot have to be a graphic designer to recognize a visual appeal

Are you providing value through information education or entertainment Are you supporting links and ideas with photos videos and other visual content

Rich media tends to draw attention more than simple text According to Facebook posts including a photo album a picture or a video generate about 180 120 and 100 more engagement than the average post respectively

Does your Page look good

05

Have you added milestones so people can see your organizationrsquos history accomplishments and progress

When was your organization founded When did you hold your first event When did you win your last industry award

Dont overlook this step as these details help to humanize your organization and bring context to your cause Add photos if possible to help paint the picture

Are you telling your story

05

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 8: A Simple Guide for Non Profits Getting Started on Facebook

Make sure your cover photo follows Facebookrsquos Page Guidelines If you dont abide by the guidelines you run the risk of getting your Page suspended by Facebook

Herersquos a clever work-around to Facebookrsquos rule of no calls to action in cover photos - use arrows and other visual cues

Other donrsquots

bull Contact information or details that should go in your About section

bull Price or purchase information such as lsquo40 offrsquo

Make sure your category and details are accurate and donrsquot forget to include your website contact info hours of operation and links to all of your social channels so people can discover your page when searching explore your properties to learn more about you and connect with you without having to digging around

People are familiar with Facebookrsquos layout and often look up organizations on Facebook to get a quick snapshot what theyrsquore about and to see if theyrsquore active on other social channels

Donrsquot miss this opportunity to connect with people who are interested in your organization across the entire social web

Is your basic info complete and

accurate

05

Scroll down your Page Does it look good to you You donrsquot have to be a graphic designer to recognize a visual appeal

Are you providing value through information education or entertainment Are you supporting links and ideas with photos videos and other visual content

Rich media tends to draw attention more than simple text According to Facebook posts including a photo album a picture or a video generate about 180 120 and 100 more engagement than the average post respectively

Does your Page look good

05

Have you added milestones so people can see your organizationrsquos history accomplishments and progress

When was your organization founded When did you hold your first event When did you win your last industry award

Dont overlook this step as these details help to humanize your organization and bring context to your cause Add photos if possible to help paint the picture

Are you telling your story

05

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 9: A Simple Guide for Non Profits Getting Started on Facebook

Make sure your category and details are accurate and donrsquot forget to include your website contact info hours of operation and links to all of your social channels so people can discover your page when searching explore your properties to learn more about you and connect with you without having to digging around

People are familiar with Facebookrsquos layout and often look up organizations on Facebook to get a quick snapshot what theyrsquore about and to see if theyrsquore active on other social channels

Donrsquot miss this opportunity to connect with people who are interested in your organization across the entire social web

Is your basic info complete and

accurate

05

Scroll down your Page Does it look good to you You donrsquot have to be a graphic designer to recognize a visual appeal

Are you providing value through information education or entertainment Are you supporting links and ideas with photos videos and other visual content

Rich media tends to draw attention more than simple text According to Facebook posts including a photo album a picture or a video generate about 180 120 and 100 more engagement than the average post respectively

Does your Page look good

05

Have you added milestones so people can see your organizationrsquos history accomplishments and progress

When was your organization founded When did you hold your first event When did you win your last industry award

Dont overlook this step as these details help to humanize your organization and bring context to your cause Add photos if possible to help paint the picture

Are you telling your story

05

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 10: A Simple Guide for Non Profits Getting Started on Facebook

Scroll down your Page Does it look good to you You donrsquot have to be a graphic designer to recognize a visual appeal

Are you providing value through information education or entertainment Are you supporting links and ideas with photos videos and other visual content

Rich media tends to draw attention more than simple text According to Facebook posts including a photo album a picture or a video generate about 180 120 and 100 more engagement than the average post respectively

Does your Page look good

05

Have you added milestones so people can see your organizationrsquos history accomplishments and progress

When was your organization founded When did you hold your first event When did you win your last industry award

Dont overlook this step as these details help to humanize your organization and bring context to your cause Add photos if possible to help paint the picture

Are you telling your story

05

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 11: A Simple Guide for Non Profits Getting Started on Facebook

Have you added milestones so people can see your organizationrsquos history accomplishments and progress

When was your organization founded When did you hold your first event When did you win your last industry award

Dont overlook this step as these details help to humanize your organization and bring context to your cause Add photos if possible to help paint the picture

Are you telling your story

05

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 12: A Simple Guide for Non Profits Getting Started on Facebook

Your Facebook Page is now set up for success and ready to take on the world

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 13: A Simple Guide for Non Profits Getting Started on Facebook

2ASSESSING THE

SITUATION

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 14: A Simple Guide for Non Profits Getting Started on Facebook

1 KNOW YOUR STORY

2 KNOW YOUR AUDIENCE

3 KNOW YOUR SITUATION AND GOALS

BEFORE YOU JUMP IN MAKE SURE YOU

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 15: A Simple Guide for Non Profits Getting Started on Facebook

What is your unique voice and identity Are you a local volunteer

organization or a global foundation How can you bring your story to life

in a compelling authentic and personal way

Be true to your organization and develop your social media persona For

example see MailChimprsquos Voice and Tone guide

1 KNOW YOUR STORY

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 16: A Simple Guide for Non Profits Getting Started on Facebook

Who are your looking to connect with How will they want to connect with

you What content will be important to them fundraisers or volunteer

events

Developing accurate user personas is an incredibly important practice

When you understand your target and look at your organization from their

perspective you can make stronger decisions in marketing and create a

much better user experience

If you need help with this see Hubspotrsquos template for creating user

personas

2 KNOW YOUR AUDIENCE

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 17: A Simple Guide for Non Profits Getting Started on Facebook

Analyze and summarize your current situation on Facebook Whatrsquos

your existing Facebook presence like What are some stats on the

current activity level and engagement on the Page What are your

competitors doing What are your goals strengths weaknesses

opportunities and threats

Recognizing your current situation defining and prioritizing your

objectives and setting measurable goals will help you create a strong

Facebook strategy

3 KNOW YOUR SITUATION AND GOALS

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 18: A Simple Guide for Non Profits Getting Started on Facebook

COMMON OBJECTIVES

1 Drive donations and fundraising efforts

2 Generate brandcause awareness

3 Grow fanfollower base

4 Drive opt-in to newsletters

5 Increase engagement and inspire action

6 Gain user data and insight

7 Collect consumer generated content

$100 in donations from FB this month

Increase brand mentions by 10 today

Get 100 new fans this quarter

Get 50 new sign-ups this month

Get 5 volunteers sign up this week

Learn my communityrsquos favorite local newspaper so I can place ads

Get 20 photos from community for use in marketing materials

EXAMPLE GOALS

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 19: A Simple Guide for Non Profits Getting Started on Facebook

3SETTING YOUR

STRATEGY

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 20: A Simple Guide for Non Profits Getting Started on Facebook

Now itrsquos time to tie it all together with a strategic action plan Given your resources map out a manageable plan and schedule

YOU KNOW YOUR STORY

YOU HAVE IDENTIFIED YOUR AUDIENCE

YOU HAVE DEFINED AND PRIORITIZED YOUR GOALS

YOUR FACEBOOK PAGE IS SET UP FOR SUCCESS

YOUrsquoRE ON THE RIGHT TRACK

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 21: A Simple Guide for Non Profits Getting Started on Facebook

GIVEN YOUR RESOURCES WHAT LEVEL OF ENGAGEMENT CAN YOU COMMIT TO

LEVEL 1 PRESENT BUT REACTIVE

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Who will manage Facebook How much time do you have to spend on social media activities How often will you post What upcoming events and partners can you tie promotions to

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 22: A Simple Guide for Non Profits Getting Started on Facebook

You have set up your Page for success but you donrsquot have the resources to be active on Facebook You appreciate the value of social media and reply quickly to questions and messages received

Your community knows that they can connect with you on Facebook as needed

LEVEL 1 PRESENT BUT REACTIVE

Yoursquore set up for success you know whatrsquos going on in your industry and community and share selective content on Facebook at least 1 to 2 times per week

Your community knows that when you share something itrsquos worth sharing

LEVEL 2 ACTIVE INFORMATIVE amp ldquoINFOTAININGrdquo

Yoursquore set up for success and engage daily on Facebook with your community Yoursquore an industry leader and yoursquore all about community connections

Your community looks to you for the latest news events diversions and fun

LEVEL 3 ENGAGING EDUCATIONAL amp ENTERTAINING

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 23: A Simple Guide for Non Profits Getting Started on Facebook

Your Facebook strategy should take into account everything wersquove covered so far and have a healthy mix of content and promotions Create a plan for Facebook within your social media plan and schedule - and stick to it

Herersquos a sample social media plan template from Marketo and herersquos a sample editorial calendar from CMI

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 24: A Simple Guide for Non Profits Getting Started on Facebook

4YOUR FIRST

PROMOTIONS

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 25: A Simple Guide for Non Profits Getting Started on Facebook

Work with a Facebook Preferred Developer like Strutta for your promotions and apps to make sure your Page is in the clear

Facebookrsquos Facebooks official Page guidelines includes an entire section on whatrsquos OK and not OK for promotions If yoursquore responsible for strategy or content for a Facebook Page you need to be familiar with these guidelines

Believe it or not Facebook has a team dedicated to monitoring and enforcing these policies and they are known to suspend Pages that donrsquot follow the rules

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 26: A Simple Guide for Non Profits Getting Started on Facebook

GO FOR ITNo matter what your level of

engagement we recommend getting

your Facebook Page started with always-

on apps like a Welcome Page that links

back to your website Twitter and

YouTube apps then work your way up

the pyramid of promotions

Start with quick simple promotions with a

low barrier to entry to generate interest

(like a polls and sweepstakes) and

graduate to more complex and involved

promotions (like photo and video

contests) as you grow your audience

and engagement levels

BARRIER TO

ENTRY

CO

NSU

MER

EN

GA

GEM

ENT

HIGH

LOW

BASIC FORM ldquoSWEEPSTAKESrdquo

TEXT SUBMISSION(RECIPE ESSAY ETC)

PHOTO CONTEST

VIDEOCONTEST

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 27: A Simple Guide for Non Profits Getting Started on Facebook

YOUR EVERYDAY ENGAGEMENT APPS

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 28: A Simple Guide for Non Profits Getting Started on Facebook

Drive donations and fundraising efforts

Generate brandcause awareness

Increase engagement and inspire action

Advertise your next event or fundraiser and link to the RSVP page

Create a gallery to celebrate your ldquoVolunteer of the Weekrdquo or share your Twitter feed

Share a story and Link to your donation page on your website

COMMON OBJECTIVES FACEBOOK APP IDEAS

Create a warm and inviting entry that showcases your best branded content and draws customers in a Welcome Page

Whether you want to highlight your products upcoming events and promotions or share your best content our DIY builder gives you the freedom to design edit and launch branded apps to help you reach your goals Learn more

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 29: A Simple Guide for Non Profits Getting Started on Facebook

Generate brandcause awareness

Increase engagement and inspire action

Create a Media Gallery to share your latest Instagram images

Create a Media Gallery to showcase your YouTube videos

COMMON OBJECTIVES FACEBOOK APP IDEAS

Show off your favorite videos photos and content from all over the social web to increase exposure views and and likes with a Media Gallery

You can create a single app for each of your social channels such as a Pinterest page or an all-in-one gallery that highlights your top videos photos and pins Learn more

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 30: A Simple Guide for Non Profits Getting Started on Facebook

Generate brandcause awareness

Increase engagement and inspire action

Partner with a brand and offer a coupon to their services or products

Offer an exclusive coupon to your Facebook fans to your next event

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange for adeal or coupon

Everyone likes a good deal If you want to boost engagement coupons are one of the best ways to drive traffic to your site generate leads and increase sales

In an instant you can reward fans and convert them into paying customers Since our coupons have a unique tracking code you can easily measure the success of each promotion and test new offers to enhance response rates Learn more

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 31: A Simple Guide for Non Profits Getting Started on Facebook

Drive opt-ins to newsletters

Grow fanfollower base

Create a newsletter or volunteer sign up form

Partner with a brand or event and do a fan-only sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Collect information in exchange foraccess to exclusive content

If you are looking for more insight than what you can gather from a basic poll our form is the perfect application

Collect valuable and useful data on prospective customers increase sign-ups and encourage Likes Learn more

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 32: A Simple Guide for Non Profits Getting Started on Facebook

Increase engagement and inspire action Partner with a brand or event and do a sweepstakes or giveaway

COMMON OBJECTIVES FACEBOOK APP IDEAS

Gain user data and insight Get to know what your community likes and dislikes through polls

Generate brandcause awarenessHave your community vote up ideas fornext project or initiative

Need feedback on that new logo Wondering which product feature you should roll out next Poll your fans and find out what your community really thinks using our customizable voting gallery app

Photos and videos are more engaging than text and a great way to attract the attention of your fans Upload content and invite your audience to vote for their favorites Learn more

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 33: A Simple Guide for Non Profits Getting Started on Facebook

33

LEARN MORE LEARN MORE

YOUR NEXT LEVEL PROMOTIONS APPS

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 34: A Simple Guide for Non Profits Getting Started on Facebook

Log in at struttacom to test drive our apps for free

Go to Dashboard to build and manage your promotions

Go to Settings to manage your account and subscription

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 35: A Simple Guide for Non Profits Getting Started on Facebook

5EXAMPLES AND CASE STUDIES

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 36: A Simple Guide for Non Profits Getting Started on Facebook

FIVE HOLE FOR FOODThis savvy struttacares organization

used a Mighty Apps Form to host a

sweepstakes and boost engagement on

their Facebook Page

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 37: A Simple Guide for Non Profits Getting Started on Facebook

THOUGHT FOR FOODThought for Food a program developed

to inspire new ideas and bold

approaches to tackle the worlds food

issues used Struttas Contest App

house the TFF Challenge 2012 and a

Welcome Page to showcase finalists on

their Facebook Page

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 38: A Simple Guide for Non Profits Getting Started on Facebook

See more promotion examples and case studies from non profit organizations

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 39: A Simple Guide for Non Profits Getting Started on Facebook

6TIPS AND BEST

PRACTICES

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 40: A Simple Guide for Non Profits Getting Started on Facebook

BUILDING YOUR FAN BASE

Grow your audience by making Facebook a core part

of your online and offline presence

1 START WITH WHO YOU KNOW

2 LEVERAGE YOUR EXISTING ASSETS amp CHANNELS

3 CROSS-PROMOTE TO REACH MORE PEOPLE

4 RUN ADS AND SPONSORED STORIES

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 41: A Simple Guide for Non Profits Getting Started on Facebook

THE BASICS OF POSTING

bull Stick to your voice and persona

bull Post succinct messages (100 - 250 characters

see 60+ more likes comments and shares)

bull Post regularly as per your calendar (Facebook

recommends posting at least once or twice

per week and at optimal times)

bull Include a photo album a picture or a video in

your posts (they generate about 180 120

and 100 more engagement than the average

post respectively)

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 42: A Simple Guide for Non Profits Getting Started on Facebook

SIX TIPS TO HELP YOU CONNECT + ENGAGE

1

SHARE CONTENT WORTH SHARINGPost exclusive and curated content breaking news and emotional stories

2

3

EXTEND FACEBOOK TO YOUR SITEProvide engaging social experiences on your blog or website and use Facebookrsquos plugins

BE PERSONAL AND CONVERSATIONALUse a first person voice and get your audience involved with open-ended questions

USE VISUALSPhotos and videos in status updates to draw attention and increase engagement

BE ACTIVE IN YOUR COMMUNITYGive back to supporters and partners by highlighting their content and tagging them in posts

6

4

5

SPREAD THE WORDInclude your Page username ($comusername) in your emails newsletters and marketing collateral

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 43: A Simple Guide for Non Profits Getting Started on Facebook

LEARN amp GROW METRICS TO MEASURE

Total number of fans

Overall engagement rate

Other page-level post-level and advertising metrics

What day of the week most people visit

Which posts were the most engaging

Benchmark and improve

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 44: A Simple Guide for Non Profits Getting Started on Facebook

The great thing about marketing on Facebook (and social media) is that you can connect with your community see results and collect feedback in real-time Learn what works and what doesnrsquot work and continually improve

Deploy strategically Test immediately Adapt quicklyHave fun

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 45: A Simple Guide for Non Profits Getting Started on Facebook

FacebookCreate a username for your PageFacebook Page and promotion guidelinesFacebook HelpNon Profits on FacebookFacebook for Non Profits GuideSample social media plan templateSample editorial calendar

StruttaSet up your Page for a promotionResources and FAQsWelcome Page Builder Guide Voting Gallery Builder GuideMedia Gallery Builder GuideCoupon Builder GuideMighty Apps Builder Guide

Examples10 non profit and charity contest ideas

FACEBOOK RESOURCES FOR NON PROFITS

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA

Page 46: A Simple Guide for Non Profits Getting Started on Facebook

THANK YOUlet me know if you have any questions

struttacom | Facebookcomstrutta | strutta | 18774775717

Tina Hoang | tinastruttacom | Communications Manager | t1nah

STRUTTA


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