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A Strategic Approach to
Open Innovation
With Jeffrey Phillips
About the
Conference 6 Education-packed sessions
About Jeffrey Phillips
Jeffery Phillips
Jeffrey is a senior consultant and leads our consulting practice. He is responsible
for thought leadership, project engagements and business development.
Jeffrey has led innovation projects in the US, Western Europe, South Africa, Latin
American, Malaysia, Dubai and Turkey. He has expertise in the entire “Front End
of Innovation”, with specific focus on trend spotting and scenario planning,
obtaining customer insights, defining an innovation process and open
innovation. He is the author of three books about innovation, Relentless
Innovation, 20 Mistakes Innovators Make and Make us more Innovative. He also
writes the Innovate on Purpose blog, which ranks as one of the top blogs about
innovation.
Open Innovation
• Brief OVO Introduction
• Closed and Open Innovation
• Types and Methods
• The future of (open) innovation
About OVO
• OVO is a consulting firm helping our clients build sustainable innovation capabilities.
• We work primarily with large, distributed organizations that seek to make innovation an internal, consistent, repeatable capability
• We believe innovation can become a core capability, backed by a definitive process or approach and trained, engaged advocates
Our PublicationsOur Blog
Our whitepapersOur books
Innovation best practices
• Get lots of ideas
• Use diverse teams, built of people with different experiences, different perspectives
• Combine ideas and technologies; build on existing ideas
• Explore/Discover/Experiment
Build, Add, Copy, Combine
FilamentBamboo, Cotton, Cardboard,Wood, Platinum
Power SourceAC current or DC current
MountScrew, Flat ring, Grooves,Bayonet
Menlo Park was Open Innovation
Large Hadron Collider at CERN
The best innovation comes from….
Lots of ideas
Diverse Perspectives
IP and Technology
Question: can my company do internal innovation effectively withouttapping into the ideas, intellectual property and technology availablein the global marketplace?
Arthur Lafley, CEO of P&G
Closed Innovation
“Closed” Innovation
For the purposes of this discussion we’ll define “closed” innovation as innovation activities that rely exclusively on the ideas, insights and technologies of the company. No external participation or insights will be involved.
Internal Idea Generation
Advantages / Disadvantages
Advantages
• Rely only on internal team
• Faster to conduct
• No need to educate the team
• Far fewer intellectual property concerns
• Full ownership of ideas
Disadvantages
• Idea scope may be constrained
• May lack critical knowledge or insights
• May be unaware of emerging trends, ideas or technologies
Open Innovation
“Open” Innovation
Open innovation is an umbrella term that describes a range of techniques to search for, find, acquire and implement newideas, intellectual property,technologies or products, ORto spin out the same to othercompanies.
The book that defined it
In 2005 Henry Chesbroughpublished Open Innovation, which was one of the first books to name and define the activities surrounding what we now call open innovation.
Open Innovation TypesTechnique Definition Partners
TechnologyScouting
Internal resources or external teams seeking emerging research or technologies that can address product challengesPreScouterLux Research
Contests
Broadcast challenges to a selected population that seek solutions to a specific problem. For example, BP created a contest after the Gulf Oil spill seeking ideas to remove crude oil from the Gulf waters. Anyone was welcome to submit ideas or technologies. This was an Open, public contest, but the way the contest is framed and publicized, and who is allowed to respond, can be moderated.
HyveHypeSpigit
Blind RFPs
Firms provide a means to connect a firm seeking a new solution or technology with “solvers” through a blind matching process. The firm seeking a new technology develops an “RFP” with specific technical specifications. NineSigma, Innocentive and other firms solutions like them publish these RFPs and seek responses. These firms provide some initial validation of the proposed solutions and can make introductions as appropriate.
NineSigmaInnocentive
Crowd-Sourcing
Crowdsourcing is similar to a contest in that a firm seeking ideas implements a “suggestion box” or other means of capturing ideas for products or solutions from its customers. Dell’s IdeaStorm site is probably the most well-known. In just over seven years of operation, the site has received almost 22,000 ideas and over 500 of those ideas have been implemented.
IdeaScaleWazokuChaordix
VettedPartnerships
P&G’s Connect+Develop partnerships represent co-development or joint development “Open Innovation” relationships. P&G identifies key suppliers, partners and even competitors to work with, reducing barriers and sharing more information. These vetted partnerships are similar to work Hollister has done with its trusted suppliers.
DSM
SponsoredResearch
Working with universities or research institutions to indicate specific areas of vital research or actually sponsor research is another way to develop Open Innovation and acquire new technologies or products.
VariousInstitutions
Brokers/KOLs/Conferences
Many industry conferences and VC conferences are also Open Innovation venues, seeking to connect entrepreneurs and small businesses that have interesting new technologies with larger businesses who may wish to acquire or license those technologies. Key Opinion Leaders (KOLs) can introduce or act as brokers
EpiCenterIPTynax
Advantages / Disadvantages
Advantages
• Broader array of ideas, IP and technologies to choose from
• Broader array of expertise
• No need to reinvent the wheel
• May combine ideas, channels and business models
Disadvantages
• May expose some of your strategic thinking to 3rd parties
• Ideas/technologies may come at a cost
• Legal/IP issues; ownership issues
Evolution of Corporate Innovation
Types and Methods
Open Innovation Framework
Instructions
None
Directed
Invitations
Relatively Few “Everyone”
Directed, Invitational Directed, Participative
Suggestive, Invitational Suggestive, Participative
©OVO Innovation 2006-2017.
Open Innovation Techniques• Different Open Innovation techniques introduce varying amounts of risk and
provide different kinds of ideas or technologies.
• While all techniques are viable, innovation teams must choose carefully according to their needs and expectations
• The techniques are plotted according to the instructions offered and number of companies to invite – using an OVO matrix
354/24/2017
These techniquesrequire close relationshipsand deeper discussionsto provide results
These techniquesexpose strategic goals toa broader audience
These techniques oftenlead to ideas or further research rather than solutions
Categorized another way
Source: Bagherzadeh & Brunswicker (2015)
Open Innovation Methodology
Gene Slowinski
An Innovation Bazaar
Innovation Marketplace Participants
Channels or Interactions
Lessons learnedExposing your strategy
• “No other company would be seeking this technology”
Lessons learnedBuilding partnerships before you need them
Lessons learnedBeing able to accurately determine the value of internal and external IP
(Open) Innovation Future
• No distinctions
• Broaden the definition
• Speed and agility
• Organize platforms and ecosystems
• Achieving experiences
Beyond technologies and products
Platforms and Ecosystems
To what end?
• Products
• Linked to platforms
• Supported/Surrounded by ecosystem partners
• Seamlessly linked to provide a total customer experience
Product
Platform
Ecosystem
Experience
Implication
• Start with the customer’s experience goals in mind
• Determine which solution partners we need
• Define the appropriate open innovation methods or tools to invite them in
From Sinek’s book Start with Why
Two ecosystem approaches
Same ecosystem partners (Carriers, software developers, musicians, etc)
Different methods (Dictate the platform and ecosystem versus encouragedevelopers for the platform)
Watch this play out in real time
Old closed/open innovation
• Examine ideas and technologies
• Identify interesting capabilities
• Develop a product
• Promote to customers
New innovation
• Define “experiences to be had” that customers want
• Identify relevant platforms and ecosystem partners
• Build relationships and prototype experiences
Understand the drivers of change
Product Lifecycles are Shrinking
Cultural Change
• Where the idea is from doesn’t matter, what matters is that it drives value for customers
• Need to eliminate the “Not Invented Here (NIH)” mentality
• Must view third parties as partners rather than competitors. Find a way to get to “yes”
More about how and what
Open or Closed Innovation?
62
Q&A
63
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