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2009
A STUDY
ON
PEOPLE’S PERCEPTION ABOUT
MUTUAL FUND AND BANK DEPOSITS
BY
AMIT KUMAR
08BS0000256
Page | 2
SUMMER INTERNSHIP PROGRAMME
A REPORT
ON
PEOPLE’S PERCEPTION ABOUT MUTUAL FUND AND BANK DEPOSITS
SUBMITTED TO
FACULTY GUIDE COMPANY GUIDE
Prof. ANUPAMA RAINA MOHD.WARIS KHAN
IBS, GURGAON MAHINDRA FINANCE
SUBMITTED BY
AMIT KUMAR
08BS0000256
DATE OF SUBMISSION: MAY 16, 2009
Page | 3
AUTHORISATION
This report is submitted as partial fulfilment of the requirement of MBA
program of ICFAI BUSINESS SCHOOL. The report on the title
„People’s perception on Mutual Fund and Bank Deposits„ is an
original work and has not been submitted to any other institution or
university for the award of any degree or diploma.
Place: Gurgaon
Date : May 16, 2009 AMIT KUMAR
Page | 4
ACKNOWLEDGEMENT
Apart from individual efforts, the success of any project depends largely on the
encouragement of many others involved directly and indirectly. I take this
opportunity to express my heartfelt gratitude to the people who have been
influential in the progress of this project.
I consider it my pleasant duty to acknowledge my deep sense of gratitude to my
company guide Mohammed Waris Khan for his continuous guidance and direction
to the exercise.
I am equally thankful to my faculty guide, Prof. Anupama Raina for her valuable
guidance and support for the project.
I am also grateful to Mr. K.N.Choudhary, Assistant Branch Manager, Indian Bank,
Anand Vihar branch for his cooperation and guidance in learning the nuances of
Banking Sector.
I would like to thank all the people of Mahindra Finance and ICFAI Business
School, Gurgaon, for the support they gave for the completion of the project.
Date: 16.05.2008
Place: Gurgaon
Page | 5
TABLE OF CONTENTS
Table of Contents Pg.no.
Abstract……………………………………………………………………. 7
About the company……………………………………………………….. 8
Objective of the company………………………………………………… 9
Introduction……………………………………………………………….. 10
Objective of the project
Research Methodology……………………………………………………. 12
Game Plan
Overview of Mutual Funds………………………………………………...14
History of the Indian Mutual Fund Industry……………………………. 15
Types of Mutual Fund ……………………………………………………..18
According to its Structure
According to its investment Objective
Some other Important Funds
Means to measure Performance of Mutual Funds………………………. 23
Jenson‟s Alpha
Fama‟s Measure
Sharpe Ratio
Treynor Ratio
Advantages of Mutual Funds……………………………………………... 27
Disadvantages of Mutual Funds…………………………………………... 28
Risk associated with Mutual Funds………………………………………. 29
An overview of Banking………………………………………………….... 32
Banking structure of India………………………………………………….33
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Reserve Bank of India………………………………………………………. 35
Functions of Reserve Bank of India
Commercial Banks in India………………………………………………… 39
Functions of Commercial Bank in India
Deposits
Advances
Bank Deposits Vs. Mutual Funds………………………………………….. 44
Calculation of Financial ratios of selected funds…………………………..48
Formulae and abbreviations used
Calculation of Market Standard
UTI Opportunity Fund Growth
Reliance MIP Fund – Growth
HDFC Index Fund – Sensex
Decoding the survey…………………………………………………………56
Introduction
Limitations of the study
The Findings
Suggestions and Recommendations………………………………………...71
Conclusion…………………………………………………………………….72
References…………………………………………………………………….73
Glossary……………………………………………………………………….74
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ABSTRACT
I have been working in Mahindra & Mahindra Financial services limited (a
subsidiary firm of Mahindra &Mahindra) for 14 weeks. The company works as a
distributor of a large number of Fund houses. It also advises the retail investors in
making their investment decisions suiting their requirements. After analyzing the
working needs of my company, I decided to know the people‟s perception about
mutual funds and bank deposits. Different segments of investors go for different
mutual funds depending upon various factors but the number of people who go for
bank deposits is very large. I have tried to incorporate all prominent factors in my
study which play important role in mutual fund selection so it will help people to
select mutual funds as per their requirement.
The study will help the company in understanding the investment priorities of
different investors and accordingly provide them appropriate services.
Before the commencement of this survey, the company also provided me the
knowledge on mutual funds through various training sessions. It also increased my
level of knowledge in this field. I have also put many important terms, definitions
and facts related to mutual funds making my interim report more informational on
the topic.
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ABOUT THE COMPANY
Mahindra & Mahindra Financial Services Limited, a 100% owned subsidiary of
Mahindra & Mahindra provides services to individuals through customized
investment allocations and a high service approach. Its parent company Mahindra
&Mahindra; a financially strong, well-established and diversified institution
founded in 1945 has an excellent blend of experience and youth and has been
acknowledged as one of the most cohesive team in the Indian as well as Global
market.
Mahindra & Mahindra Financial Services Limited basically provides services in
following Products. These are-
Mutual Funds
Credit cards
Insurance
Vehicle loan
Personal loans
Home loans
With the entry of leading International brands in financial sector & the reputed
business houses in the country fighting it out to have a share of the growing Indian
Financial Market pie, Mahindra &Mahindra Financial Services Limited is like
an Unbiased Advisor for the clients emerged, which provides the Customer the
option of all the Banks/Financial companies under one roof.
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The company strives to provide transparent, ethical and research-based
investments and wealth management services. Its financial advisory services offer
a comprehensive need analysis to help the clients identify their goals, needs and
priorities over the short, medium and long term. The advisors at Mahindra Finance
also undertake a risk analysis to identify what levels of investment risk suit the
customers so that they can offer the most appropriate advice and financial solutions
Objective of the company:
Following is the main objectives of the company:
1) To become the preferred financial institution in rural and semi urban areas.
2) To gather knowledge on mutual funds, credit cards, insurance, personal loans,
vehicle loans and home loans and disperse the same to the benefit of its
customers.
3) To find out the suitable retail investors and identify their-
Goal of investment.
Desired investment options.
Risk bearing capability of the Individual.
Desired investment period.
Pattern of investment.
4) To analyze the data collected and advise the suitable investment plan to them.
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INTRODUCTION
The project aims at profiling the investors and thus understanding their psyche. It
will help in marshalling key information about the investors‟ perceptions and
preferences and thus would enable to locate prospective investors of Mutual Funds
and bank deposits. In the process of comparing the two investments it will unmask
the advantages and disadvantages associated with them. It will help the investors
and investment managers alike in making more informed decisions. The Study will
also help in finding out the problems related to distribution.
Managerial Usefulness of Study:
It provides the distributors as well as the Asset management companies
information regarding choices and preferences about people‟s investment
practices.
The study has tried to fathom investors‟ psyche regarding mutual fund
schemes vis a vis the bank deposits that are considered to be safer.
The study has tried to profile customer behavior while investing in a scheme.
The study has tried to find out the latent expectations of customers from the
distributors and AMCs.
The study has tried to study the customer behavior at different market
conditions.
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OBJECTIVE
To study the mutual fund industry in detail
To study banking sector in detail
To study the investment procedure of mutual fund and bank
To study the investment preference regarding investment
Suggesting what information should be provided to the customer
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RESEARCH METHODOLOGY
I decided to do the project in two parts. The first part of the project is comprised of
the study of Mutual Funds and banking sector as a whole and the second part deals
with the investor‟s perception regarding their investment preferences about
investment in Mutual Funds and banking sector.
The first part of the project i.e. descriptive study is comprising an overall
study of Mutual funds as what it is ,why to invest and where to invest, risk factor
associated with it ie, an overview of whole Mutual fund industry and the details
about the banking sector, type of banking etc.
The second part of the project that is related to investor‟s perception about
investment in Mutual funds available in market and the investment in the banking
sector. Indian Stock market has undergone tremendous changes over the years.
Investment in Mutual Funds has become a major alternative among Investors. The
project has been carried out to understand investor‟s perception about Mutual
Funds in the context of their trading preference and explore investor‟s risk
perception.
The first part of the project relating the study of Mutual funds is collected
through secondary data obtained from internet & books whereas the second part
relating the Investors perception about investment in Mutual Funds and banking is
covered using primary data.
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THE GAME PLAN
SURVEY DESIGN
For the purpose of study the population sample among the earning class has been
chosen. Population has not been segmented on any basis for the purpose.
RESEARCH INSTRUMENT
The work has been carried out through self administered questionnaires. The
questionnaire includes both open ended and close ended questions.
DATA COLLECTION
The data collected for the study can be broadly classified into two categories:
Primary Source: It includes questionnaires, interviews and word of mouth.
Secondary source: It includes company records, past data records, internet
sources and books.
DATA ANALYSIS
The data will be analyzed by using mathematical techniques. I shall use various
statistical tools to accomplish the job including SPSS
Primary Sources
Secondary Sources
Books
Internet
Company Database
Word of mouth
Personal Interviews
Questionnaires
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OVERVIEW OF MUTUAL FUNDS
DEFINITION
A Mutual Fund is a trust that pools the savings of a number of investors who share
a common financial goal. The money thus collected is then invested in capital
market instruments such as shares, debentures and other securities. The income
earned through these investments and the capital appreciation realized is shared by
its unit holders in proportion to the number of units owned by them. Thus a Mutual
Fund is the most suitable investment for the common man as it offers an
opportunity to invest in a diversified, professionally managed basket of securities
at a relatively low cost. The flow chart below describes broadly the working of a
mutual fund.
SEBI
AMC
Unit holders
Savings
Unit
s
Trust Investments
Returns
Trust
AMC Custodian
Registrar
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The structure of Mutual Funds in India is governed by SEBI (Mutual Fund)
Regulations, 1996.
It is mandatory to have a three tier structure of Sponsor – Trustee – Asset
Management Company.
The trust is established by a Sponsor or more than one sponsor who is like a
promoter of a company. He appoints the Trustees who are responsible to the
investors of the fund.
The Trustees of the mutual fund hold its property for the benefit of the unit
holders.
Asset Management Company (AMC) approved by SEBI is the business face of
the mutual fund as it manages all the affairs of the fund by making investments
in various types of securities.
HISTORY OF THE INDIAN MUTUAL FUND INDUSTRY 1963 – UTI, India‟s first mutual fund, launched
1964 – UTI launches US-64
1986 – UTI Mastershare, India‟s first true „mutual fund‟ scheme launched.
1987 – PSU banks and Insurers allowed to float mutual funds; SBI first of
the block.
1992 – Harshad Mehta – fuelled bull market arouses middle class interest in
shares and mutual funds.
1993 – Private sector and foreign sectors allowed; Kothari Pioneer first private
fund house to start operations; SEBI set up to regulate industry.
1994 – Morgan Stanley is the first foreign player.
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1996 – SEBI‟s mutual funds rules and regulations, which form the basis of most
current laws came into force.
1998 – UTI Master Index Fund is India‟s first Index fund.
1999 – The takeover of 20th Century AMC by Zurich Mutual Fund is the first
acquisition in the industry.
2000 – The industry‟s assets under management (AUM) crossed Rs.100,000
crore.
2001 - US-64 scam leads to UTI overhaul.
2002 – UTI bifurcated , comes under SEBI purview; mutual fund distributors
banned from giving commissions to investors; floating rate funds and foreign
debt funds debut.
2003 - AMFI certification made compulsory for new agents.
2004 - Long term capital gains exempt from tax for equity funds. Securities
transaction tax introduced.
2005 – The industry‟s AUM crossed Rs.2,00,000 crore. Section 80C
introduced, which allows upto Rs.1,00,000 in equity – linked saving
schemes(ELSS) for deduction from total taxable income.
2006 – AUM crosses Rs.300,000 crore in October.
2007 – Mutual funds launched Gold ETFs schemes that will invest in overseas
securities.
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TYPES OF MUTUAL FUNDS
Getting a handle on what's under the hood helps one become a better investor and
put together a more successful portfolio. To do this one must know the different
types of funds that cater to investor needs, whatever the age, financial position, risk
tolerance and return expectations. The mutual fund schemes can be classified
according to both their investment objective (like income, growth, tax saving) as
well as the number of units (if these are unlimited then the fund is an open-ended
one while if there are limited units then the fund is close-ended).
This section provides descriptions of the characteristics -- such as investment
objective and potential for volatility of one‟s investment -- of various categories of
funds. These descriptions are organized by the type of securities purchased by each
fund: equities, fixed-income, money market instruments, or some combination of
these. Mutual fund schemes may be classified on the basis of its structure and its
investment objective –
Types of mutual fund according to its structure
OPEN-ENDED SCHEMES:
Open-ended schemes do not have a fixed maturity period. Investors can buy or sell
units at NAV-related prices from and to the mutual fund on any business day.
These schemes have unlimited capitalization, open-ended schemes do not have a
fixed maturity, there is no cap on the amount a person can buy from the fund and
the unit capital can keep growing. These funds are not generally listed on any
exchange.
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Open-ended schemes are preferred for their liquidity. Such funds can issue and
redeem units any time during the life of a scheme. Hence, unit capital of open-
ended funds can fluctuate on a daily basis. The advantages of open-ended funds
over close-ended is that they have any time exit option; the issuing company
directly takes the responsibility of providing an entry and an exit. This provides
ready liquidity to the investors and avoids reliance on transfer deeds, signature
verifications and bad deliveries. Any time entry option, an open-ended fund allows
one to enter the fund at any time and even to invest at regular intervals.
CLOSE ENDED SCHEMES:
Close-ended schemes have fixed maturity periods. Investors can buy into these
funds during the period when these funds are open in the initial issue. After those
such schemes cannot issue new units except in case of bonus or rights issue.
However, after the initial issue, a person can buy or sell units of the scheme on the
stock exchanges where they are listed. The market price of the units could vary
from the NAV of the scheme due to demand and supply factors, investors'
expectations and other market factors.
INTERVAL FUNDS:
Interval funds combine the features of open-ended and close-ended schemes. They
are open for sale or redemption during pre-determined intervals at NAV related
prices.
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Types of mutual funds according to investment objective
At the fundamental level, there are four types of mutual funds:
1) GROWTH FUND
2) INCOME FUND
3) BALANCED FUND
4) MONEY MARKET MUTUAL FUNDS
GROWTH FUND:
These funds invest majority of their pooled amount with the objective of achieving
long term capital appreciation. Their major investments are in equity and equity
related instruments which can give high return in form of capital appreciation.
INCOME FUND:
These funds provide periodic return to investors in form of dividend. These funds
invest in securities which provide regular return and such returns are distributed to
the investors in form of dividend. These funds primarily invest in Gilt securities,
Bonds and debentures, etc. which is regarded as safe investments in India. Thus
not only these funds provide regular return but are also less risky.
BALANCED FUND:
These funds are a midway between income funds and growth funds. They balance
their investments in such a way that investors not only get periodic return but their
capital also tends to appreciate.
MONEY MARKET MUTUAL FUNDS:
MMMFs are mutual funds that invest primarily in money market instruments of
very high quality and of very short duration. Minimum lock in period is 15 days.
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Some other important funds are:-
INDEX FUNDS:
Index funds are those funds which create a portfolio which replicate the
composition of a particular index. For example an index fund on NIFTY will
invest in all the securities which are a part of that index and the proportion is also
similar to the weights which the individual securities have in that index. Thus these
funds tend to replicate the performance of that index.
TAX SAVING SCHEMES:
These schemes offer tax rebates to the investors under specific provisions of the
Indian Income Tax laws as the Government offers tax incentives for investment in
specified avenues. Investments made in Equity Linked Savings Schemes (ELSS)
and Pension Schemes are allowed as deduction u/s 88 of the Income Tax Act,
1961. The Act also provides opportunities to investors to save capital gains u/s
54EA and 54EB by investing in Mutual Funds, provided the capital asset has been
sold prior to April 1, 2000 and the amount is invested before September 30, 2000.
EXCHANGE TRADED FUNDS:
Exchange traded funds or popularly known as ETFs are mutual funds whose units
are traded on stock exchange. Unlike the traditional funds in which units are
directly redeemed by the mutual fund itself, the units of these funds are bought and
sold in the market just like shares. It is worth mentioning here that these funds can
be open ended or close ended. Their only distinctive feature is that they are
tradable on stock exchanges.
GOLD EXCHANGE TRADED FUNDS:
These are ETFs which are traded on stock exchange with underlying asset as gold.
They provide a convenient and easy vehicle for retail investors to participate in
Page | 22
gold bullion market. Thus the fund issues a certificate for specified amount of gold
to its unit holders. The scheme is listed on stock exchange and hence investors can
buy and sell the units on stock exchange. The advantage here is that there is no risk
of holding physical gold stock and investor can still have a notional claim over
units of gold. The units are affordable as opposed to physical gold which can be
bought in specified quantities. Tracking error is also less in these funds.
FUND OF FUNDS:
These are funds which instead of investing into securities and bonds invest in other
funds. This helps in diversifying the fund.
Flowchart Showing Types of Mutual Funds
Page | 23
MEANS TO MEASURE PERFORMANCE OF MUTUAL FUNDS
Measuring performance of a fund is a critical task which cannot be escaped by
either the advisors or the customers. It must be bore in the mind during the task
that one must compare the fund not only by measuring the returns but also risk
involved in it. Hence the risk return trade off is to be considered. Moreover only
funds with similar objectives must be compare together. Mutual funds are broadly
measured on two basis of performance –
1. ABSOLUTE PERFORMANCE: These measures provide an indication of
the performance of a fund as a whole. The performance is not compared
with other funds. The following measures give the absolute performance.
Jenson’s alpha
Fama’s measure
2. RELATIVE PERFORMANCE: These measures provide the relative
performance of mutual funds. Hence it helps in comparison of two funds.
Sharpe ratio
Treynor ratio
Page | 24
JENSON’S ALPHA
Jenson‟s alpha helps us in identifying whether the fund has been able to outsmart
its expected returns.
Where, Rm = the return earned by the fund
Re = the return expected from a fund
Hence the process evaluates a fund on the basis of excess return earned over its
expected return. The value is expressed in percentage. If the value of the fund is
positive it is preferred.
FAMA’S MEASURE
It is measured by the given formulae:
Where, Rp = actual return on portfolio
Rf = risk free return
Rm= return on market index
Σp = standard deviation of portfolio return
Σm = standard deviation of market index return
Thus it takes into account standard deviation of stock returns as well as the
standard deviation of market returns unlike beta which takes into account only
market risk.
Jenson’s alpha = Rm - Re
Fama’s measure =Rp –* Rf + (σp/σm)(Rm-Rf)]
Page | 25
SHARPE RATIO
Sharpe ratio is a tool to measure the performance of a mutual fund over the period
of time.
This measure take into account surplus return earned by the fund over risk free rate
of interest and then divides it by standard deviation of the portfolio return. The
logic is that while comparing performance of various mutual funds we should see
“surplus return over risk free market” per unit of standard deviation. Thus we are
comparing return per unit of risk taken.
For example-
FUND A FUND B
Risk free rate of return 8% 8%
Return of portfolio 14% 18%
Standard deviation of portfolio 20% 40%
Sharpe ratio (14-8)/20=0.3 (18-8)/40=0.25
Apparently it seems Fund B is better because of higher return(18%).But when we
consider risk taken measured through standard deviation we find Fund A is better
because the earnings per unit of risk taken is higher.
Return of the portfolio - risk free rate of interest Sharpe ratio = -------------------------------------------------------------------- Standard deviation of portfolio return
Page | 26
TREYNOR RATIO
Treynor ratio too takes into account surplus return earned over risk free return over
risk free return but the measure of risk here is beta rather than standard deviation.
This emphasis is more on market risk (systematic risk) rather than deviation
returns from the mean. This measure is more relevant as unsystematic risk is
negligible in overall portfolio of a mutual fund.
Explanation-
FUND A FUND B
Risk free rate of return 8% 8%
Return of portfolio 14% 18%
Beta of the portfolio .7 1.4
Treynor ratio (14-8)/.7=8.57% (18-8)/1.4=7.14%
Fund A is better in spite of lower returns because of lower market risk.
Return of the portfolio – risk free rate of interest Treynor ratio = ---------------------------------------------------------------------- Beta of the portfolio
Page | 27
ADVANTAGES OF MUTUAL FUNDS
1. Professional Management -
The primary advantage of funds (at least theoretically) is the professional
management of the invested money. Investors purchase funds because they do not
have the time or the expertise to manage their own portfolios. A mutual fund is a
relatively inexpensive way for a small investor to get a full-time manager to make
and monitor investments.
2. Diversification -
By owning shares in a mutual fund instead of owning individual stocks or bonds,
your risk is spread out. The idea behind diversification is to invest in a large
number of assets so that a loss in any particular investment is minimized by gains
in others. In other words, the more stocks and bonds you own, the less any one of
them can hurt you (think about Enron). Large mutual funds typically own hundreds
of different stocks in many different industries. It wouldn't be possible for an
investor to build this kind of a portfolio with a small amount of money.
3. Economies of Scale
Because a mutual fund buys and sells large amounts of securities at a time, its
transaction costs are lower than what an individual would pay for securities
transactions.
4. Liquidity
Just like an individual stock, a mutual fund allows you to request that your shares
be converted into cash at any time.
5. Simplicity -
Buying a mutual fund is easy! Pretty well any bank has its own line of mutual
funds, and the minimum investment is small.
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DISADVANTAGES OF MUTUAL FUNDS
1. Professional Management -
Many investors debate whether or not the so-called professionals are any better
than you or I at picking stocks. Management is by no means infallible, and, even if
the fund loses money, the manager still takes his/her cut.
2. Costs
Mutual funds don't exist solely to make our life easier - all funds are in it for a
profit. The mutual fund industry is masterful at burying costs under layers of
jargon.
3. Dilution
It's possible to have too much diversification. Because funds have small holdings
in so many different companies, high returns from a few investments often don't
make much difference on the overall return. Dilution is also the result of a
successful fund getting too big. When money pours into funds that have had strong
success, the manager often has trouble finding a good investment for all the new
money.
4. Taxes
When making decisions about our money, fund managers don't consider our
personal tax situation.
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RISKS ASSOCIATED WITH MUTUAL FUNDS
The most important relationship to understand is the risk-return trade-off. Higher
the risk greater the returns/loss and lower the risk lesser the returns/loss.
Hence it is upto you, the investor to decide how much risk you are willing to take.
In order to do this you must first be aware of the different types of risks involved
with your investment decision.
MARKET RISK
Sometimes prices and yields of all securities rise and fall. Broad outside influences
affecting the market in general lead to this. This is true, may it be big corporations
or smaller mid-sized companies. This is known as Market Risk. A Systematic
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Investment Plan (“SIP”) that works on the concept of Rupee Cost Averaging
(“RCA”) might help mitigate this risk.
CREDIT RISK
The debt servicing ability (may it be interest payments or repayment of principal)
of a company through its cash flows determine the Credit Risk faced by you. This
credit risk is measured by independent rating agencies like CRISIL who rate
companies and their paper. An „AAA‟ rating is considered the safest whereas a „D‟
rating is considered poor credit quality. A well-diversified portfolio might help
mitigate this risk.
INFLATION RISK
Things you hear people talk about: “Rs. 100 today is worth more than Rs. 100
tomorrow.” “Remember the time when a bus ride costed 50 paisa?” “Mehangai Ka
Jamana Hai.”
The root cause , Inflation. Inflation is the loss of purchasing power over time. A lot
of times people make conservative investment decisions to protect their capital but
end up with a sum of money that can buy less than what the principal could at the
time of the investment. This happens when inflation grows faster than the return on
your investment. A well-diversified portfolio with some investment in equities
might help mitigate this risk.
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INTEREST RATE RISK
In a free market economy interest rates are difficult if not impossible to predict.
Changes in interest rates affect the prices of bonds as well as equities. If interest
rates rise the prices of bonds fall and vice versa. Equity might be negatively
affected as well in a rising interest rate environment. A well-diversified portfolio
might help mitigate this risk.
POLITICAL RISK
Changes in government policy and political decision can change the investment
environment. They can create a favorable environment for investment or vice
versa.
LIQUIDITY RISK
Liquidity risk arises when it becomes difficult to sell the securities that one has
purchased. Liquidity Risk can be partly mitigated by diversification, staggering of
maturities as well as internal risk controls that lean towards purchase of liquid
securities. You have been reading about diversification above, but what is it?
Diversification The nuclear weapon in your arsenal for your fight against Risk . It
simply means that you must spread your investment across different securities
(stocks, bonds, money market instruments, real estate, fixed deposits etc.) and
different sectors (auto, textile, information technology etc.). This kind of a
diversification may add to the stability of your returns.
Page | 32
AN OVERVIEW OF BANKING
A bank is a government-licensed financial institution whose primary activity is to
act as a payment agent for customers and to borrow and lend money at differing
maturities. It is an institution for receiving, keeping, and lending money at interest.
In order to make profits, modern banks generally "borrow short and lend long" (i.e.
take money from depositors and lend that money for longer-term projects).
Many other financial activities were added over time. For example banks are
important players in financial markets and offer financial services such as
investment funds. In some countries such as Germany, banks are the primary
owners of industrial corporations. In Japan, banks are usually the nexus of a cross-
share holding entity known as the zaibatsu. In France, bancassurance is prevalent,
as most banks offer insurance services (and now real estate services) to their
clients.
TRADITIONAL ACTIVITIES OF A BANK
Banks act as payment agents by conducting checking or current accounts for
customers, paying cheques drawn by customers on the bank, and collecting
cheques deposited to customers' current accounts. Banks also enable customer
payments via other payment methods such as telegraphic transfer, EFTPOS and
ATM.Banks borrow money by accepting funds deposited on current accounts, by
accepting term deposits, and by issuing debt securities such as banknotes and
bonds. Banks lend money by making advances to customers on current accounts,
by making installment loans, and by investing in marketable debt securities and
other forms of money lending. Banks provide almost all payment services, and a
bank account is considered indispensable by most businesses, individuals and
governments.
Page | 33
BANKING STRUCTURE OF INDIA
Banking in India originated in the last decades of the 18th century. The oldest
bank in existence in India is the State Bank of India, a government-owned bank
that traces its origins back to June 1806 and that is the largest commercial bank in
the country. Central banking is the responsibility of the Reserve Bank of India,
which in 1935 formally took over these responsibilities from the then Imperial
Bank of India, relegating it to commercial banking functions. After India's
independence in 1947, the Reserve Bank was nationalized and given broader
powers. In 1969 the government nationalized the 14 largest commercial banks; the
government nationalized the six next largest in 1980.
Currently, India has 88 scheduled commercial banks (SCBs) - 27 public sector
banks (that is with the Government of India holding a stake), 31 private banks
(these do not have government stake; they may be publicly listed and traded on
stock exchanges) and 38 foreign banks. They have a combined network of over
53,000 branches and 17,000 ATMs. According to a report by ICRA Limited, a
rating agency, the public sector banks hold over 75 percent of total assets of the
banking industry, with the private and foreign banks holding 18.2% and 6.5%
respectively.
Page | 34
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RESERVE BANK OF INDIA
The Reserve Bank of India Act, 1934 was commenced on April 1, 1935. The Act,
1934 (II of 1934) provides the statutory basis of the functioning of the Bank. It acts
as the central bank of the country. It was established in April 1935 with a share
capital of Rs. 5 crores on the basis of the recommendations of the Hilton Young
Commission. Reserve Bank of India was nationalised in the year 1949.
The Bank was constituted for the need of following:
To regulate the issue of banknotes
To maintain reserves with a view to securing monetary stability and
To operate the credit and currency system of the country to its advantage.
FUNCTIONS OF THE RESERVE BANK OF INDIA
The Reserve Bank of India Act of 1934 entrust all the important functions of a
central bank to the Reserve Bank of India
Bank of Issue
Under Section 22 of the Reserve Bank of India Act, the Bank has the sole right to
issue bank notes of all denominations. The distribution of one rupee notes and
coins and small coins all over the country is undertaken by the Reserve Bank as
agent of the Government. Besides it the Reserve Bank of India also maintains gold
and foreign exchange reserves of Re. 200 crores, of which at least Rs. 115 crores
are in gold in the form of minimum reserve system.
Page | 36
Banker to Government
The Reserve Bank is agent of Central Government and of all State Governments in
India except that of Jammu and Kashmir. The Reserve Bank has the obligation to
transact Government business, via. to keep the cash balances as deposits free of
interest, to receive and to make payments on behalf of the Government and to carry
out their exchange remittances and other banking operations. The Reserve Bank of
India helps the Government - both the Union and the States to float new loans and
to manage public debt. The Bank makes ways and means advances to the
Governments for 90 days. It makes loans and advances to the States and local
authorities. It acts as adviser to the Government on all monetary and banking
matters.
Bankers' Bank and Lender of the Last Resort
The scheduled banks can borrow from the Reserve Bank of India on the basis of
eligible securities or get financial accommodation in times of need or stringency by
rediscounting bills of exchange. Commercial banks can always expect the Reserve
Bank of India to come to their help in times of banking crisis. Hence they have
been termed as the „lender of last resort‟. The reserve Bank stipulates that the
commercial banks maintain the reserves in the form of SLR and CRR for the same
purpose.
Page | 37
Controller of Credit
The Reserve Bank of India is the controller of credit i.e. it has the power to
influence the volume of credit created by banks in India. It can do so through
changing the Bank rate or through open market operations. According to the
Banking Regulation Act of 1949, the Reserve Bank of India can ask any particular
bank or the whole banking system not to lend to particular groups or persons on the
basis of certain types of securities. Since 1956, selective controls of credit are
increasingly being used by the Reserve Bank.
Every bank has to get a license from the Reserve Bank of India to do banking
business within India. The Reserve Bank has also the power to inspect the accounts
of any commercial bank.
As supreme banking authority in the country, the Reserve Bank of India, has the
following powers:
(a) It holds the cash reserves of all the scheduled banks.
(b) It controls the credit operations of banks through quantitative and qualitative
controls.
(c) It controls the banking system through the system of licensing, inspection and
calling for information.
(d) It acts as the lender of the last resort by providing rediscount facilities to
scheduled banks.
Page | 38
Custodian of Foreign Reserves
As the Central bank is the custodian of the country‟s foreign exchange reserves it
is vested with the responsibility of managing the investments and utilization of the
reserves in foreign exchange. It acts as the custodian of India's reserve of
international currencies. The Reserve Bank of India has the responsibility to
maintain the official rate of exchange. It manages the investment of reserves in
gold accounts abroad and the shares securities issued by foreign governments and
international banks or financial institutions.
Supervisory functions
In addition to its traditional central banking functions, the Reserve bank has certain
non-monetary functions of the nature of supervision of banks and promotion of
sound banking in India. The Reserve Bank Act, 1934, and the Banking Regulation
Act, 1949 have given the RBI wide powers of supervision and control over
commercial and co-operative banks, relating to licensing and establishments,
branch expansion, liquidity of their assets, management and methods of working,
amalgamation, reconstruction, and liquidation. The RBI is authorised to carry out
periodical inspections of the banks and to call for returns and necessary
information from them. The nationalisation of 14 major Indian scheduled banks in
July 1969 has imposed new responsibilities on the RBI for directing the growth of
banking and credit policies towards more rapid development of the economy and
realisation of certain desired social objectives.
Promotional functions
The Reserve Bank of India plays the role of a promoter of financial institutions in
the country. It has promoted specialized institutions such as IDBI, NABARD,
DFHI, STCI to ensure flow of credit.
Page | 39
COMMERCIAL BANKS IN INDIA
The commercial banking structure in India consists of
Scheduled Commercial Banks in India
Unscheduled Banks in India
Scheduled Banks in India constitute those banks which have been included in the
Second Schedule of Reserve Bank of India (RBI) Act, 1934. RBI in turn includes
only those banks in this schedule which satisfy the criteria laid down vide section
42 (6) (a) of the Act.
Currently, there are 300 scheduled banks in India having a total network of 64,918
branches. The scheduled commercial banks in India comprise of State bank of
India and its associates (8), nationalized banks (19), foreign banks (45), private
sector banks (32), co-operative banks and regional rural banks.
"Scheduled banks in India" means the State Bank of India constituted under the
State Bank of India Act, 1955 (23 of 1955), a subsidiary bank as defined in the
State Bank of India (Subsidiary Banks) Act, 1959 (38 of 1959), a corresponding
new bank constituted under section 3 of the Banking Companies (Acquisition and
Transfer of Undertakings) Act, 1970 (5 of 1970), or under section 3 of the Banking
Companies (Acquisition and Transfer of Undertakings) Act, 1980 (40 of 1980), or
any other bank being a bank included in the Second Schedule to the Reserve Bank
of India Act, 1934 (2 of 1934), but does not include a co-operative bank".
"Non-scheduled bank in India" means a banking company as defined in clause (c)
of section 5 of the Banking Regulation Act, 1949 (10 of 1949), which is not a
scheduled bank".
Page | 40
FUNCTIONS OF A COMMERCIAL BANK
Commercial banks in India performs multifarious tasks few of which are
being laid down here –
Receiving Deposits
This is the main function of commercial banks to collect savings of individuals and
firms. They offer different types of deposits for the facility of the customers.
Demand Deposits
Investor can withdraw money at any time. Bank is responsible to return the money
on customer‟s demand. This account allows you to demand your money at any
time.
Term Deposit
Under this scheme money is deposited for a fixed period of time so it is also called
Fixed Deposit. Investor can withdraw the money only after the time period.
Premature withdrawals are also allowed by paying a penalty. Interest is calculated
on monthly, quarterly or yearly depends on the bank and scheme. Many banks
offer loan or overdraft facility as added features with fixed deposits. Term deposits
are a safe investment and it is therefore a very good option for conservative, low-
risk investors.
Recurring Deposit
This is another type of fixed deposit in which investor pay a small amount every
month for a specific time period. For example pay Rs.1000/- every month for a
period of 5 years. After 5 years he/she will get the principle with interest
accumulated. A Recurring Bank Deposit is a good option for regular savings.
Page | 41
Saving Account
This is a kind of demand deposit with limited number of withdrawals during any
specific period. Savings Accounts provide principal security and a modest interest
rate. Now banks also put some restriction on the minimum balance. If customer
don‟t maintain the minimum balance customer has to pay a penalty. Now saving
account comes with many features like ATM and Debit Card, Cheque Book, Free
Internet Banking with Bill Pay, Fund Transfer, Prepaid mobile charging, Free
Telephone Banking etc.
Current Account
This is another kind of demands deposit like saving account with unlimited
withdrawals. There are many different Current Accounts available in today. From
specialist young people bank accounts to Current Accounts (with overdraft),
Cheque Accounts, Basic Bank Accounts, Student Accounts, Graduate Accounts,
Foreign Currency Accounts and Current Accounts with special offers.
Certificate of Deposits
Certificate of deposits are negotiable promissory note, secure and short term in
nature. These are issued by the scheduled commercial banks (excluding Regional
Rural Banks and Local Area Banks) and selected financial institutions to raise
short term resources. These are issued at discount to the face value. Certificate of
deposits can be issued to any individual, corporations, etc. and even NRIs but on
non repatriable basis. The minimum investment is Rupees One Lakh. The maturity
period of these certificates issued by banks lies between 7 days and 1 year, while
the same for financial institutions is between 1 year and 3 year.
Page | 42
Apart from these basic deposit patterns different bank have different investment
options and criteria. Also interest rate varies from bank to bank. To attract more
customers banks offers different fixed deposit schemes like Tax Saver Fixed
deposits, fixed deposits with life insurance, health insurance, free credit card,
instant loan facility, pre-approved loans etc. For NRIs (non residential Indians)
banks are providing all these deposits accounts with few of them even providing
flexibility for transactions in foreign currencies. Few citations are as follows-
Foreign currency non – residents accounts
FCNR A/C is maintained only in term deposit. The account can be maintained only
in pound Sterling, U.S. dollar, Deutsche Mark and Japanese Yen. The deposit is
accepted for a period not below six months and not above three years. Remittance
from abroad is to be made in the foreign currency in which the account is desired
to be maintained. The balances and the interest on this account are exempt from
tax.
Cash certificates
These certificates are issued with different face values payable after specified
maturity periods. The issue prices for different maturity periods are specified in
advance.
Savings account linked with Fixed deposit
Under this scheme the depositor specifies the maximum amount in his savings
bank account beyond which the balance is to be automatically transferred to a fixed
deposit account the maturity of which is transferred to a fixed deposit account the
maturity of which is decided by him/her.
Page | 43
Advancing Loans
This is an important function of the commercial bank. Credit is given to the people
in different ways.
Providing loans
Loans are provided to the general public to meet their requirements subject to the
fulfillment of certain conditions and having satisfied that the person will be able to
pay back. There are three types of loans given to borrowers.
Short Term Loans
These loans are advanced for the period of six months to one year. High
interest is charged on such loans.
Medium Term Loans
Loans from one to five years are called medium term loans.
Long Term Loans
Loans which are advanced for the period, more than ten years.
Page | 44
Bank Overdraft
Banks allows their trustful customers to draw more than the deposit they have in
the Bank. Bank charges interest on overdraft. They may use this money to meet
any of their liabilities.
Cash Credit
Bank gives credit against immovable property for meeting up working capital
needs of a businessman or institution. This facility is known as cash credit. Cash
credit was started on the recommendations of Tandoon committee.
Discounting of Bills
Banks purchases or discounts bills after deducting a certain amount as his charges
or discount. This boosts up the balance of the bank and also keeps the economy
running.
BANK DEPOSIT (FIXED DEPOSIT) vs. MUTUAL FUNDS
Depositors prefer Banks mainly for its fixed deposit schemes. This I inferred
during my survey in preliminary days collating initial Information Report. This is
because of the less risk and assured return available on them. This ensues a debate
whether to choose Fixed deposits or mutual funds; and that is the nuclei of my
project. The motive behind understanding customer preferences on mutual fund
and bank deposits. After studying exhaustively I found that it depends on whether
somebody is looking at performance, safety or just returns. I undertook an exercise
to make this task simpler for understanding.
Let us first look at various fixed deposits from manufacturing companies and non-
banking finance companies (NBFCs) where an investor can get reasonably decent
returns. These deposits have been selected for safety and returns.
Page | 45
Name 1-YR 2-YR 3-YR Minimum (Rs) Rating
Ashok Leyland 11.00% 11.50% 12.00% 1,000 FAA
Dewan housing 10.50% 11.00% 11.50% 2,000 AA
Mahindra Finance 10.25% 11.25% 11.75% 10,000 FAA+
Cholamandalam 10.00% 11.00% 12.00% 10,000 MAAA
Kotak Mahindra 9.50% 10.00% 10.25% 10,000 FAAA
HDFC Ltd. 9.00% 9.25% 9.75% 10,000 FAAA
Fenner India Ltd. 9.00% 10.00% 11.00% 5,000 FAA+
TISCO NA NA 10.50% 15,000 FAAA
Larsen & Toubro NA NA 10.00% 10,000 AAA
BASF NA NA 10.50% 10,000 FAAA
(The above companies are sorted on one year returns)
These deposits should be given priority as they have relatively lower risk. These
companies have been ranked highly by credit-rating agencies, so there are fewer
chances of default. However returns on these deposits are commensurately low (in
line with the lower risk profile) with 9-11% over 1 year. Bank deposits (for 12
months) also give returns ranging from 6.5-8%, and are popular among investors.
BANK NAME /
DURATION
15-29
days
30-45
days
46-60
days
61-90
days
91-120
days
120-179
days
180-270
days
271-364
days
ABN-Amro Bank 4 4.5 4.5 4.5 6.5 6.5 6.5 6.5
Citi Bank 3.5 4.5 5 5.5 7 7 8 8
The HongKong & Shanghai 3.5 4.25 5.25 5.25 5.25 5.25 5.5 8
Dena Bank 4.25 4.75 5.25 5.25 6.75 7 7.5 8
Indian Bank 3.75 4 5 5 6 6 7.25 7.5
State Bank of India 4.25 4.25 5.25 5.25 6.5 6.5 7.25 7.25
Axis Bank 3 4 5 5 6.5 6.5 7 8
Development Credit Bank 6 6 7 7 8 8 9 9
HDFC Bank 3.5 4 4.5 5 5.5 5.5 7 6.75
ICICI Bank 3.75 4 4 4 6.25 6.25 7.25 8
Karnataka Bank 4.5 4.5 5.5 5.5 7.5 7.5 8.5 8.5
Tamilnadu Mercantile Bank 5.5 5.5 7 7 7.5 7.5 8.75 8.75
The Bank of Rajasthan Ltd 4.25 4.25 4.5 4.5 7.25 8 8.75 8.75
The Catholic Syrian Bank 4.75 5.75 5.5 5.5 7.25 7.25 8.5 8.5
The Lakshmi Vilas Bank 5 5.5 6 6 7 7 8.25 8.5
Page | 46
But the unfortunate letdown by the Karad Bank (during the Harshad Mehta scam)
and then Madhavpura Mercantile Co-operative Bank (in Ketan Parekh scam) have
served as painful reminders to investors about the risk profile of these FDs.
Now lets see how the much-maligned mutual funds fare vis-à-vis fixed deposits. I
have taken income and gilt funds for the study, which are relatively safe by virtue
of their investments most of which are in AAA/AA+ securities.
As is evident from the table above leading income funds have clocked over 18%
growth over the last 12 months. A lower interest rate regime has pulled down
bonds yields (and pushed up bond prices) and income funds have been major
beneficiaries. However these returns may not be sustainable in future and investors
need to see the table in that perspective. However income funds are expected to
continue offering higher or comparable returns to FDs. And if I take tax efficiency
(given that mutual fund dividends are tax free) and liquidity, mutual funds are a
winner.
OPEN-ENDED, INCOME FUNDS NAV (Rs) 12-MONTH (%)
K BOND WHOLESALE G 12.8 18.7%
PIONEER ITI INCOME BUILDER (G) 17.4 18.6%
IDBI PRI DEP BOND G 12.0 18.4%
GRINDLAYS SP SAV G 11.8 18.3%
K BOND-DEP G 12.7 17.9%
DSP ML BOND G 17.2 17.5%
ZURICH HIGH INT G 17.3 17.4%
SUNDARAM BOND A 16.2 17.4%
TEMPLETON INC G 18.0 16.9%
PRU ICICI INC G 14.9 16.9%
Page | 47
Gilts (govt. securities) funds have outperformed FDs and income funds in a big
way. Gilt funds (in the table) have posted growth of over 20% over the last 12
months. Gilt funds have also benefited from the lower interest rate regime. And if
you consider the fact that gilts are safer than even AAA securities, the returns are
very attractive. However, investors need to understand that gilt funds are exposed
to interest rate risk even if there is no credit risk.
OPEN-ENDED, GILT FUNDS NAV (Rs) 12-MONTH (%)
TEMPLETON GSEC G 14.5 25.2%
DSP ML GSEC A G 13.8 24.9%
BIRLA GILT LT G 13.7 24.0%
DUNDEE SOV G 14.0 23.9%
PRU ICICI GILT IG 13.8 22.9%
Page | 48
FORMULAE AND ABREVIATIONS USED
Rm= Return from the market.
Ra= Average value selected from value of Rm
(Rm-Ra)2
Variance = ∑ ------------------
N
Where N= Number of time period.
Standard deviation= √ Variance
Rp= Return from portfolio
Rb= Average value selected from value of Rp
Covariance (portfolio return, market return)
BETA = ------------------------------------------------------
Sm 2
Covariance = [(portfolio return-Rb) (market return-Ra)]/ N
Sm= Standard deviation of market
Jenson‟s alpha = Rm - Re
Fama‟s measure =Rp –[ Rf + (σp/σm)(Rm-Rf)]
Return of the portfolio - risk free rate of interest
Sharpe ratio = -------------------------------------------------------------------- Standard deviation of portfolio return Return of the portfolio – risk free rate of interest
Treynor ratio = ---------------------------------------------------------------------- Beta of the portfolio
Risk free rate has been taken as an average of interest rates on Fixed deposits by all banks in India as on April 16, 2009 which is 8.3%.
Page | 49
MARKET STANDARD DEVIATION
TIME
PERIOD
SENSEX DIFFERENCE Rm (%) Rm-Ra (%) (Rm-Ra)2
MAR-08 17578 - - - -
APR-08 15627 -1951 -11.09 -24.15 583.22
MAY-08 17288 1661 10.62 -2.44 5.95
JUN-08 16063 -1225 -7.08 -20.14 405.61
JUL-08 12962 -3101 -19.30 -32.36 1047.16
AUG-08 14656 1694 13.06 0 0
SEP-08 14498 -158 -1.07 -14.13 199.65
OCT-08 13056 -1442 -9.94 -23.0 529
NOV-08 9788 -3268 -25.03 -38.09 1450.80
DEC-08 8839 -949 -9.69 -22.25 499.52
JAN-09 9647 808 9.14 -3.92 15.36
FEB-09 9066 -581 -6.02 -19.08 364.04
MAR-09 8607 -454 -5.06 -18.12 328.33
∑=5428.64
NOTE: The value of Ra has been selected for August 2008 i.e. 13.06
VARIANCE = 5428.64/12 = 452.38
STANDARD DEVIATION = √452.38 = 21.26%
MARKET RETURN = (8607-15627)/15627= -44.9%
(Between April 08- March 09)
Page | 50
UTI OPPORTUNITIES FUND – GROWTH
TIME
PERIOD
NAV DIFFERENCE Rp(%) Rp-Rb
(%)
(Rp-Rb)2
MAR-08 19.10 - - - -
APR-08 17.33 -1.77 -9.26 -15.79 249.32
MAY-08 18.79 1.46 8.42 1.89 3.57
JUN-08 17.62 -1.17 -6.22 -12.75 162.56
JUL-08 15.00 -2.62 -14.86 -21.39 457.53
AUG-08 15.98 0.98 6.53 0 0
SEP-08 16.07 0.09 0.56 -5.79 35.64
OCT-08 14.74 -1.33 -8.27 -14.80 219.04
NOV-08 12.23 -2.51 -17.02 -23.55 554.60
DEC-08 11.31 -0.92 -7.52 -14.05 197.40
JAN-09 12.37 1.06 9.37 2.84 8.06
FEB-09 11.94 -0.43 -3.47 -10 100
MAR-09 11.47 -0.47 -4.43 -10.96 120.12
∑=2107.84
NOTE: The value of Rb has been selected for August 2008 i.e. 6.53
VARIANCE = 2107.84/12 = 175.65
STANDARD DEVIATION = √175.65 = 13.25%
PORTFOLIO RETURN = (11.47-17.33)/17.33= -33.8%
(Between April 08- March 09)
[(-44.9-13.06) (-33.8-6.53)]/12
BETA = ------------------------------------------------ = 0.44
(21.26)2
Page | 51
FINANCIAL RATIOS
SHARPE RATIO = (-33.8-8.3)/13.25 = -3.17
This fund is highly risky as indicated by its negative value -3.17 which shows that
surplus return per unit of risk is very low in this fund as due to its negative value
which restricts the public from investing in this fund. So for an investor he will
always prefer to invest in fixed deposit rather than this fund.
TREYNOR RATIO = (-33.8-8.3)/0.44= -95.68%
As indicated by negative percentage value of -95.68% shows that the return from
the fund is highly negative by taking per unit of market risk. So an investor
knowing and understanding this ratio will never invest in it and will prefer fixed
deposit rather than this fund.
JENSON’S ALPHA
Re = 8.3+0.44(-44.9-8.3) = -15.10
Alpha= -44.9-(-15.10) = -29.8%
Since the value of this fund is negative as -29.8% so the fund is not able to
outsmart market expectation which makes it unfriendly for investment for the
investor.
FAMA’S MEASURE=-33.8-[8.3 + (13.25/21.26) (-44.9-8.3)] = - 9.2%
This measure instead of taking only systematic risk takes into account standard
deviation of stock return as well as standard deviation of market return. The
negative value of -9.2% shows that the fund is risky to invest and fixed deposits is
better to invest in present market scenario where some return is safe.
Page | 52
RELIANCE MIP FUND - GROWTH
TIME
PERIOD
NAV DIFFERENCE Rp(%) Rp-Rb
(%)
(Rp-Rb)2
MAR-08 14.51 - - - -
APR-08 14.14 -0.37 -2.54 -4.72 22.27
MAY-08 14.47 0.33 2.33 0.15 0.022
JUN-08 14.46 -0.1 -0.69 -2.87 8.23
JUL-08 14.18 -0.28 -1.93 -4.11 16.89
AUG-08 14.49 0.31 2.18 0 0
SEP-08 14.73 0.24 1.65 -0.53 0.28
OCT-08 14.51 -0.22 -1.49 -3.67 13.46
NOV-08 14.61 0.10 0.68 -1.5 2.25
DEC-08 14.58 -0.03 -0.20 -2.38 5.66
JAN-09 16.53 1.95 13.37 11.19 125.21
FEB-09 15.62 -0.91 -5.50 -7.68 58.98
MAR-09 15.53 -0.09 -0.57 -2.75 7.56
∑=260.81
NOTE: The value of Rb has been selected for August 2008 i.e. 2.18
VARIANCE = 260.81/12 = 21.73
STANDARD DEVIATION = √21.73= 4.66
PORTFOLIO RETURN = 15.53-14.14/14.14=7.02%
(Between April 08- March 09)
[(-44.9-13.06) (7.02-2.18)]/12
BETA = ------------------------------------------------ = -0.05
(21.26)2
Page | 53
FINANCIAL RATIOS
SHARPE RATIO = (7.02-8.3)/4.66 = -0.27
In this volatile circumstance when the trajectory of the sensex has been more on
the decline it‟s tough to find a scheme with a positive return. However even in this
tumultuous condition Reliance MIP with just -0.27 Sharpe ratio has shown a good
return to investors‟ expectation. It stands very near to the the expectations of the
people however still there has been loss if we compare it to fixed deposits.
TREYNOR RATIO = (7.02-8.3)/-0.05= -25.6
This ratio takes into account surplus return earned over risk free return but the
measure of risk here is beta rather than standard deviation .The emphasis is more
on market risk (systematic risk) that‟s why we measure here risk with beta .As
indicated by negative percentage value of -25.6% shows that the return from the
fund is negative by taking per unit of market risk. So an investor knowing and
understanding this ratio will never invest in it and will prefer insurance sector
rather than this fund.
JENSON’S ALPHA
Re = 8.3-0.05(-44.9-8.3) = 10.96
Alpha = -44.9-10.96= -55.86%
Since the value of this fund is negative - 55.86% so the fund is not able to outsmart
market expectation which makes it unfriendly for investment for the investor.
FAMA’S MEASURE =7.02-[8.3 + (4.66/21.26)(-44.9-8.3)]=9.89%
The positive value of 9.89% shows that there can be a investment possible in this
fund but for earning such low return people avoid to invest in it and do not want to
take risk it as its some part is also invested in equity which makes the some part of
the fund risky in present market scenario.
Page | 54
HDFC INDEX FUND-SENSEX
TIME
PERIOD
NAV DIFFERENCE Rp(%) Rp-Rb
(%)
(Rp-Rb)2
MAR-08 145.43 - - - -
APR-08 136.11 -9.32 -6.4 -19.42 377.13
MAY-08 152.76 16.65 12.23 -0.79 0.62
JUN-08 139.41 -13.35 -8.73 -21.75 473.06
JUL-08 112.62 -26.79 -19.21 -32.23 1038.77
AUG-08 127.29 14.67 13.02 0 0
SEP-08 126.11 -1.18 -0.92 -13.94 194.32
OCT-08 114.20 -11.91 -9.44 -22.46 504.45
NOV-08 90.16 -24.04 -21.05 -34.07 1160.76
DEC-08 76.75 -13.41 -14.87 -27.89 777.85
JAN-09 85.48 8.73 11.37 -1.65 2.72
FEB-09 77.71 -7.77 -9.08 23.0 529
MAR-09 73.68 -4.03 -5.18 18.2 331.24
∑=5389.92
NOTE: The value of Rb has been selected for August 2008 i.e. 13.02
VARIANCE = 5389.92/12 = 449.16
STANDARD DEVIATION = √449.16= 21.19
PORTFOLIO RETURN = 73.68-136.11/136.11=-49.3%
(Between April 08- March 09)
[(-44.9-13.06) (-49.3-13.02)]/12
BETA = ------------------------------------------------ = 0.67
(21.26)2
Page | 55
FINANCIAL RATIOS
SHARPE RATIO = (-49.3-8.3)/21.19 = -2.71
This fund is highly risky as indicated by its negative value -2.71 which shows that
surplus return per unit of risk is very low in this fund as due to its negative value
which restricts the public from investing in this fund. So for an investor he will
always prefer to invest in banking rather than this fund.
TREYNOR RATIO = (-49.3-8.3)/0.67= -85.9%
This ratio takes into account surplus return earned over risk free return but the
measure of risk here is beta rather than standard deviation .The emphasis is more
on market risk (systematic risk) that‟s why we measure here risk with beta .As
indicated by negative percentage value of -85.9% shows that the return from the
fund is highly negative by taking per unit of market risk. So an investor knowing
and understanding this ratio will never invest in it and will prefer banking sector
rather than this fund.
JENSON’S ALPHA
Re = 8.3+0.67(-44.9-8.3) =-27.34
Alpha = -44.9-(-27.34) =-17.56
Since the value of this fund is negative as -17.56% so the fund is not able to
outsmart market expectation which makes it unfriendly for investment for the
investor.
FAMA’S MEASURE=-49.3-[8.3 + (21.19/21.26)(-44.9-8.3)]
= -4.94%
This measure instead of taking only systematic risk takes into account standard
deviation of stock return as well as standard deviation of market return. The
negative value of -4.94% shows that the fund is risky to invest and bank deposits
are better to invest in present market scenario where some return is safe.
Page | 56
DECODING THE SURVEY
INTRODUCTION
The survey for the purpose was conducted in New Delhi in between April 04,
2009 and April 11, 2009. As per the directions of the company guide the sample
was picked up from Surajmal Vihar, Anand Vihar, Ram Vihar and Yojna Vihar.
All these locations are in the East Delhi and were also the destination for all the
field works assigned by the company from time to time. The sample size is 50
with respondents between 21and 45 years of age. The average age of the
respondents is 31.64 years and the median age is 32 years. The income of the
respondents varied from a yearly income of Rs. 160000 to Rs. 1000000. The
average income of the respondent is Rs. 436000 and the median income is
Rs.400000. The respondents were chosen among the earning class. The survey
was conducted through structured questionnaire.
DEMOGRAPHIC PROFILE OF THE SAMPLE
Sample Size :50
Location : New Delhi (Surajmal Vihar , Anand Vihar, Ram
Vihar, Yojna Vihar)
Age :
Maximum – 45 years
Minimum – 21 years
Mean - 31.64 years
Median - 32 years
Income:
Maximum – Rs.1000000
Minimum - Rs.160000
Average - Rs.436000
Median - Rs.400000
Page | 57
LIMITATIONS OF THE STUDY
The results obtained from the survey and the outcomes along with suggestions and
recommendations have been presented in the following pages. However at this
stage of the report it is needed to keep the following limitations of the study in
mind.
A sample size of only 50 may or may not elucidate the true picture prevailing
in the population. Hence the results must not be generalized for the whole
population.
It is believed that the respondents have revealed the true views. However any
false details on the part of the respondent will spoil the picture.
Comparison of only two sectors, mutual fund and bank deposits have been
considered while other scope of investment have not been taken into
consideration at all stages of questionnaire as it is beyond the scope of the topic.
The study will reflect the scenario present only in the present economic
scenario which is going through extreme volatile conditions and may change
with the change in market conditions.
The sample chosen are of the above mentioned area and the findings will reflect
the scenario of that area only. It may fail to reflect the picture of other areas
even within New Delhi.
The sample has been chosen from the earning class keeping in view the
requirements of the study. It is all taken into care that the chosen respondents
are aware of the different investment options mentioned in the questionnaire
and hence cannot be generalized for all the employed class.
The analysis has been done on the basis of data as available till April 18, 2009.
There have been recent changes in the market as well as interest rates by the
government.
Page | 58
THE FINDINGS
Q: How do you view present market for investment?
ANALYSIS
As can be easily deciphered from the graph, majority of the sample population
favors investing at the moment. The finding is corroborated by the fact that even
the stock market during the same period had seen huge revival. Stock indices have
been showing positive growth during the same period of the survey. Investors
could see the silver linings. A huge 70% has favored investing into the market at
this juncture. They reasoned as the indices would go up they would get better
returns; prices of the securities are low. The other 22% does not trust the volatile
market conditions, while the rest 8% are not sure of what to do, hence have not put
up any view.
FAVOURABLE70%
UNFAVOURABLE
22%
CANT SAY8%
VIEW ON MARKET
FAVOURABLE UNFAVOURABLE CANT SAY
35 11 4
Page | 59
Q: What percentage of your annual income do you invest?
<35% 35%- 40% 40%-45% 45%-50% 50%-55% 55%-60% 60%-65% >=65%
0% 2% 26% 16% 6% 4% 12% 34%
ANALYSIS
In general there has been increase in the investment with the increase in
income. However if we go by age group there has not been any marked
difference in the share of investment. Only the risk taking ability of the
senior age group decreases.
02468
1012141618
0 0 0 0 0 1
13
8
3 2
6
17
RES
PO
ND
ENTS
PERCENTAGE OF INCOME INVESTED
INVESTMENT SHARE
Page | 60
Figure 1 GRAPH BETWEEN INCOME AND PERCENTAGE OF INCOME INVESTED
Income Groups
1=upto 2 lacs 2=2-4 lacs 3=4-6 lacs
4=6-8 lacs 5=8-10 lacs 6=above 10 lacs
Percent Income Investments Groups
1=35-40% 2=40-45% 3=45-50%
4=50-55% 5=55-60% 6=60-65%
7=65% above
We find using SPSS that majority of respondents have saved between 50%-55% for investment.
The above diagram based on SPSS explains the relationship between income and investment.
income * percent_income_invested Crosstabulation
Count
percent_income_invested
Total
35-40
percent
40-45
percent
45-50
percent
50-55
percent
55-60
percent
60-65
percent
above 65
percent
income 0 to 2 lacs 1 4 0 0 0 0 0 5
2 to 4 lacs 0 9 5 2 3 1 0 20
4 to 6 lacs 0 0 3 0 0 5 4 12
6 to 8 lacs 0 0 0 0 0 0 12 12
8 to 10
lacs
0 0 0 0 0 0 1 1
Total 1 13 8 2 3 6 17 50
Page | 61
Q: Given below are the different sectors for investments. Please assign
points based on your assessments so that the total points add up to 100.
The higher the number allotted to a particular sector the higher its
importance is to you and vice versa. (See appended questionnaire).
ANALYSIS
Indians are averse to risk. Almost all of them have given the bank deposits very
high points. Bank deposits are known to be one of the safest (AAA ranking)
deposits having regular and definite returns. They have easy liquidity and can also
be employed to take loans against it. Hence it has topped the chart. It is succeeded
by insurance. Insurance helps to meet exigencies and is also a shield for the
uncertain future. Although a premium is associated with it people consider it to be
their basic necessity. Moreover a strong force of 12 lakh insurance advisors has
also helped in its promotion. Government securities are again risk free and give
regular and definite yield. Fixed assets such as land and buildings have its value
growing with time. Moreover if properly employed these provide regular yield.
However liquidity takes time. Private securities have the potential to give better
yield than others but association of credit risk makes it dull to investors.
Commodity market except for gold and silver is considered by the investors as the
zone of business class who had adept knowledge on the commodities.
12
34
56
7
INVESTOR'S CHOICE
Page | 62
Q: Given the option to invest in the security market which route would
you follow?
DIRECT TRADING MUTUAL FUND
22 28
ANALYSIS
28 out of 50 that are 56% of the sample would opt for mutual fund given a chance
to invest in security market. The reason they cite is lack of information and time.
Mutual funds are professionally managed by the connoisseurs in this field. Your
investment is booked in pursuit of the best of return. Moreover for small investors
it helps their cause as it gives them an opportunity to invest with even a small sum
of money. Credit also goes to the AMCs who have invested heavily in marketing
the mutual funds and also the 50000 recognized financial advisors who had helped
in the cause. However the other smaller group has a different view. They would
like to invest directly in the market because of the charges associated with mutual
fund. Moreover there is no guarantee that the fund manager would not be partisan
to any company. As in recent years there has also been a surge in small brokers
who would guide the investors, this group is ready to take their help as they claim
that these brokers pay individual attention.
DIRECT TRADING 44%MUTUAL FUND
56%
THE GREAT ENIGMA OF TRADING
Page | 63
Q: Please select one item each from the following pairs, the type of fund
you would prefer to invest in. (see appended questionnaire).
GROWTH FUND INCOME FUND BALANCED FUND
40% 42% 18%
ANALYSIS
Investors look for returns. Hence most of them have preferred to invest in income
funds where they expect to get regular income in form of dividends. Investors are
of the view a bird in hand is better than two in bush. While collecting the same
information during the initial days of the internship as a part of collecting initial
information report the percentage for income fund seekers was higher.
Comparatively this time it has decreased. The rise in seekers of the Growth Fund
may be attributed to the market situations. The NAV of the funds are low and the
market situations are showing positive signs. Under the condition the investors are
expecting to have quick profit making in the market. Balanced funds stand as the
least seek by the investors.
0
5
10
15
20
25
GROWTH FUND INCOME FUND BALANCED FUND
20 21
9RES
PO
ND
ENTS
WHICH FUND TO CHOOSE?
Page | 64
Q: Given below is a list of parameters. Mark on the basis of the
importance you give to these parameters 1 being the most important 7
being the least. (See appended questionnaire).
ANALYSIS
For the investors returns count the most. As every mutual fund has an inherent risk
associated with it they consider returns as the most important point while
evaluating. Closely on the heels are the risk factors. That counts so much because
none of the investors would like to lose their principal amount. Hence most of the
investors prefer income fund as they invest in debentures which are relatively safer
yielding with good returns. However under current market scenario when everyone
is expecting return of the bear run they are ready to let risk take a back seat and
invest in equity based schemes where they expect a higher return. Tax savings is an
important aspect and investors welcome the fact one can gain while saving taxes.
A good rating agency helps the customer to catch hold of a good fund. Portfolio
gives an idea of how the future returns would be. It helps in assessing the risk
return. Though AMCs does not have much to do with the returns their image is
considered while evaluating a fund. Basically it is the brand value that makes an
impact on the investors. A good brand is considered to be transparent, customer
friendly and hence the sixth position. In spite of being the brain the fund managers
have attained the least position because they are not known to the retail investors.
1 2 3 4 5 6 7
POINTS TO PONDER
Page | 65
Q: Have you ever invested in mutual funds?
YES NO
15 35
ANALYSIS
In spite of all the hard work taken by various AMCs, distributors and even the
Government the track record of the participants is not worth boasting. A dismal
4.8% of the household investments in India go into Mutual Funds. Even that is not
ubiquitous in every corner of the country. The top 8 cites of the country account
for 60% of the investment in this field. Hence to no surprise we have only 30% of
the respondents who have earlier invested into mutual funds. To a great extent our
economic structure has been responsible for that. Our economy till recent was a
closed one with government monitor. For every unsecure part in the economy
government was the security. Hence the public still needs time to accustom to
these high risk, high gain papers. In addition the jugglery of words used by the
mutual fund houses for various charges confuses the ordinary people. They find it
difficult to understand and distrust these fund houses. Various risk factors earlier
mentioned also are the factors behind non participation of people in mutual funds.
30%
70%
TRACK RECORD
YES
NO
Page | 66
Q: Given below is a continuous scale from 0 to 100. You have to
indicate the best that describes your choice of investment. If your choice
is equities only against debt than give equities 100%. (See appended
questionnaire).
ANALYSIS
Given a choice to choose between Equity and Debentures the investors are more
inclined towards Debentures. Investors in general risk averse. So in an average an
investor would invest only Rs. 12 out of his Rs 100 he/she has kept aside for
investment. The reason lies in the safe nature of the debentures. However it‟s
worth noting that only 5% of household investments take equity route which if
seen pessimistically speaks of the dismal performance of the sector. But at the
same time the optimistic view interprets it as a great scope for growth of the
mutual fund industry.
20%
15%
24%
21%23%
10%
0%
25%25%
15%
0%
30%
18%
10%
15%
20%
5%5%
0%
12%
7%5%
0%
15%
25%
0%
15%
18%
5%
20%
5%
10%8%
0%
5%
20%
25%
15%
5%
10%
0%
5%
10%
23%
15%
5%
0%
5%5%
22%
0%
5%
10%
15%
20%
25%
30%
35%
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49SERIAL NUMBER OF INVESTORS
PERCENTAGE OF EQUITY
AVERAGE PERCENTAGE OF EQUITY
DEBT88%
EQUITY12%
EQUITY vs. DEBT
Page | 67
Q: Please mark (√) the way you would invest in Mutual Funds.
SIP LUMPSUM BOTH
21 20 9
ANALYSIS
Though very recently introduced by the Franklin Templeton group in the Indian
market, SIP (systematic investment plan) has been gaining huge popularity due to
extreme flexibility regarding payments and its ability to average out the extreme
effects of the market. Moreover in the volatile market conditions SIP acts as the
best way to invest in the market as it is difficult to locate the perfect timings.
However in the recent days as most of the investors are looking optimistic towards
the market and they are expecting the market to have bottomed and the path to
ascent has begun the sentiments are inclined towards lump sum to gain quick
profits. People are ready to take the risk. The few who are still unable to figure out
anything about the market has opted for both as it will help them to diversify the
risk.
42%
40%
18%
THREE FOLD PATH
SIP LUMPSUM BOTH
Page | 68
Q: Mark (√) on the type of deposits you are availing in a bank.
ANALYSIS
Banks have been the favorite ground for the investors as they are credit risk free
and easily liquidated. However from the plethora of investing opportunities even
within a bank I chose a few which the references guided me. Out of these selected
ways within a bank the most popular came out to be the saving account. Though it
gives only a small interest it has been extremely popular because of the numerous
facility it provides such as a debit card which can even be used for online payments
and purchases, cheque facility, etc. Attractive schemes such as money return on
purchases have further popularized it. Hence every one of the respondents has a
saving account. Fixed deposits grabbed the second position because of the steady
and sure yields associated with it. Recurring deposits are popular with the investors
who have a long term vision so that their accumulated amount over a long period
of time gives a good return. But because of many other instruments currently in the
market which are giving better returns it has lost its sheen and is not as popular as
earlier days. Current account is limited to the entrepreneurs who have to go
through a lot of transactions daily. Because of lack of information and huge
minimum balance it is not popular among investors.
19
2
7
50
0
FIXED DEPOSIT
CURRENT ACCOUNT
RECURRING DEPOSIT
SAVING ACCOUNT
CERTIFICATE OF DEPOSITS
NUMBER OF INVESTOR
BANKING ON
Page | 69
Q: Given below is a list of top performers in banking industry. Rank
them against the given parameters. (See appended questionnaire).
ANALYSIS
State Bank of India and Punjab National Bank has been favored for their product
by the respondents. Perhaps being government supported they have been able to
keep products for every class of customers. The private banks are in general are
catering to the urban class only. When prices were taken into consideration the
government banks again scored better than the private ones. Just for example the
minimum balance required for opening a saving account in these government
banks are much lower than in the private banks. Similarly some of the private
banks discourage the customer at office by charging them for every consultation. It
is a known fact that SBI is the most diverse bank in the country with over 10000
branches. It has a presence in almost every corner of the country. In the recent
years even ICICI has been making widespread expansion. The private banks with
the use of modern technology have proved out to be more customers friendly.
1
4 5
2 3
6
PRICE
12
43
56
PLACE
31
2
65
4
SERVICE
1
4 35
2
6
PRODUCT
Page | 70
Q: Rank the following banks that deal in mutual funds too.
UTI heralded Mutual Fund in India. Its modern face Axis bank too has been doing
well. People have an unwavering attitude towards UTI that has helped the Axis
Bank too. Axis bank has helped its UTI mutual fund holders to have hassle free
transfer of money from Axis bank Account to mutual funds. ICICI has gained
popularity due to its wide network and constant innovation in its service. It is the
pioneer to begin online trading which has helped the customers to trade from
home. HDFC has a repo with its customer by delivering customize services. One of
the largest fund houses in the country it has left no stone unturned to woo its
customer. State Bank of India is a classic in the banking sector. Being the largest
public sector bank has helped it reach to every section of people. One of the most
trusted names it was no surprise that the bank could easily make a mark among its
mutual fund seekers. The world‟s local Bank has presence among all the major
cities of the country. It has created a niche in upper middle and the rich class by
serving them adeptly. Deutsche and Kotak Mahindra are comparatively newer face
and still have to go a lot. There are a lot of expectations because of the brand they
represent.
1 2 3 4 5 6 7 8
UTI/AXIS ICICI HDFC SBI HSBC ING DEUTSCHE KOTAK MAHINDRA
TOP BANKS DEALING IN MUTUAL FUNDS
Page | 71
SUGGESTIONS AND RECOMMENDATIONS
Customer Care for general query handle
Customers want to solve his or her problem at the moment it arises. Our
relationship manager many times don‟t have that much time to discuss all that
details on phone, they may sometime get busy with the meeting with client. So for
general query handle as well as to listen to the grievances we can have a separate
section.
Provision for training of the new investors
The investors are often confused with the jargons used in the financial world and
it leads to a lot of confusion and suspicions. The company may provide a kit to its
first time investors to equip them of these jargons. This can also be provided on the
company‟s website.
Toll Free Number
A toll free number will go a long way in saving the time of the customers as well
the company‟s workforce. Even an interactive voice response system would be
helpful in meeting a lot of queries of the investors.
Appointment of more Relationship managers
There should be more appointments Relationship Managers so that every customer
gets equal attention.
Provision of online access to the customer account
There must be provision that the investors can get online access to his/her account.
This will help the customers in getting real time data. Moreover the company may
also use it for promotion of schemes.
Page | 72
Note:
The recommendations which I have listed here above are strictly based on
the knowledge of the securities market that I have acquired during my
training of 14 weeks duration.
All the recommendations are for the improvement in the functioning of the
front end operations of the Mahindra and Mahindra Financial Services
Limited.
The recommendations are purely based on the problems that I had faced as a
Management Trainee.
CONCLUSION
These fourteen weeks of training had been immensely useful in not only gaining
the theoretical but some of the first hand practical experience that needs to be
elaborated in the context. Some of the harsh but true findings are that –
Most of the investors go by market sentiments and are ignorant about the
techniques to choose the right fund and often end up on the wrong boat.
It is extremely difficult to predict the market condition. Figures need not
always represent the true pictures. The same funds that have been doing too
badly in the last few weeks have given exactly opposite returns. The same
again should not be taken as the benchmark. Mutual Funds are subject to
market risk.
Even the financial advisors should not be altogether trusted as they often
mislead the investors in quest of their commissions. One must do the
homework before investment.
Page | 73
REFERENCES
INTERNET SOURCES
www.investopedia.com
www.rbi.gov.in
www.moneycontrol.com
www.amfiindia.com
www.mutualfundsindia.com
www.nseindia.org
TEXTS
Money Banking by M.L.Seth
Money and Banking by Y.P.Verma
Banking Law and practice by P.N.Varshney
Principles of Banking by Indian Institute of Banking and Finance
Basic of Investing in Stock Markets by Ashish Choraria.
A Layman Guide to Mutual Fund by the Outlook Money.
Page | 74
GLOSSARY
ASSET MANAGEMENT COMPANY (AMC) - The legal entity set up by
mutual fund to handle its operation. For example, Templeton Asset
management (India) Pvt. Ltd runs Templeton mutual fund.
BETA - A risk measure that determine the sensitivity of an asset return to
change in the return from the market portfolio.
STANDARD DEVIATION-Measure of the volatility of the scheme return.
BEAR MARKET-It is a period in market when investors are on a selling
spree and the share prices are going down.
BULL MARKET-Period during which the prices of stocks in the stock
market keep continuously rising for a significant period of time on the back
of sustained demand for the stocks.
BSE-INDEX- An index reflecting the stock prices of 30 companies listed on
the Bombay Stock Exchange (BSE) which is taken to be representative of
the stock market movement. It is usually considered as the benchmark for
performance evaluation of equity funds.
MONEY MARKET-It refers to a market for very short-term securities.
LOCK IN PERIOD-The period after investment in fresh units during
which the investor cannot redeem the units.