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A tale of two universities - organic growth of learning analytics through bespoke coevolution

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Page 1 A tale of two universities: Organic growth of learning analytics through bespoke coevolution @dannydotliu [email protected] [email protected]
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Page 1: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 1

A tale of two universities: Organic growth of learning analytics through bespoke

coevolution

@dannydotliu

[email protected]

[email protected]

Page 2: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 2

The contexts of learning analytics

Common barriers to adoption

– Policy and ethical challenges

– Culture of resistance to change

– Vendor solutions

– Data accuracy

– One-size-fits-all

Pressing institutional needs

– $Millions lost to attrition

– Larger class sizes

– More disconnected students

– Feedback very generalised

– Data are scattered

Page 3: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 3

1. Macquarie: Empowering staff with actionable LMS data

2. Sydney: Learning analytics by stealth

Page 4: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Learning analytics in MoodleMOTIVATIONS AND BENEFITS

• Benefits

• Staff familiarity

• Single point of access

• Learning experience data already there

• Problems

• No available learning analytics tool with actionable data

Log viewer

Statistics report

MOCLog

Page 5: A tale of two universities - organic growth of learning analytics through bespoke coevolution

‘Participatory design’

5

ACADEMICS AND STUDENT SUPPORT STAFF

Staff expectations

Prototyping and development

User testing

Piloting

Feedback and further development

Page 6: A tale of two universities - organic growth of learning analytics through bespoke coevolution

MEAP, enhanced

6

MOODLE ENGAGEMENT ANALYTICS PLUGIN

Page 7: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Stakeholder impacts

7

PERSONALISED, DATA-DRIVEN INTERVENTIONS

• 3400+ personalised emails sent, average ~46% opened

• From unit convenors and student support staff

• For census, updates, reminders

• With predominantly at-risk students

• Using logins, assessment submissions, grades, attendance

• Next: wider trials in semester 1, 2016

I was surprised someone cared/was actually monitoring, kind of a weird, I don't know totalitarian/'people are watching you' feeling? But in this situation I was happy.

Very useful. I wouldn't have been able to do such a large scale analysis and identify so many students without MEAP. I wouldn't have been able to send them such tailored, structured and consistent messages.

Page 8: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 8

1. Macquarie: Empowering staff with actionable LMS data

2. Sydney: Learning analytics by stealth

Page 9: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 9

The Student Relationship Engagement System

AttendanceInterim grades

LMS metrics

Third party tools & other

data

Page 10: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 10

Personalising connections with students

– Empowering staff

– Flexible & intuitive

– Targeted and personalised

– Multi-channel

– Benefits

– Highly customisable

– Efficient – key data in one place, operating at scale

– Connect staff and all students (not just at-risk)

Page 11: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 11

Co-evolution of the SRES

– Organic adoption by academics

– Students felt cared-for

– Reduced attrition, improved grade distribution

0

5000

10000

15000

20000

25000

0

10

20

30

40

50

60

70

2012 2013 2014 2015

Num

ber

of

stud

ent

s

Num

ber

of

units

or

scho

ols

Number of units

Number of schools

Number of students

Pilot

EWS, Track

& Connect

EWS

integrated

New

analyses

More data

types

Data

import

Page 12: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 12

Learning analytics by stealth?

– As staff data literacies grew, so have system capabilities

– Covert introduction to data-driven pedagogy

Page 13: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 13

1. Macquarie: Empowering staff with actionable LMS data

2. Sydney: Learning analytics by stealth

Page 14: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 14

Lessons learned and issues raised

– Give them what they want vs. build it and they will come– Find champions with tolerance for error

– Customisability is key

– Usefulness (eventually) trumps aesthetics (to an extent)– But people still like shiny things

– Data are not enough – connect with pedagogical, pastoral

– Surprisingly little kickback about privacy & ethics– Tension between research ethics & general ethics

– It’s tricky to measure impact

– Iterate – capabilities, implementation

– Focus on the human

Page 15: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 15

Breaking news

Page 16: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 16

Open analytics

LMS

Video

Classrooms

Mobile

Business

systems

External

coursesLearning

Record

Store (LRS)

Custom analytics engine

Page 17: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 17

Open analytics

Page 18: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 18

‘Who Are My Students’ report

Page 19: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 19

Adoption pipeline

Colvin et al. (2016) Student retention and learning analytics: A snapshot of Australian

practices and a framework for advancement. Office of Learning and Teaching, Sydney.

First, implementers require an analytic tool or combination of tools that manage data inputs

and generate outputs in the form of actionable feedback… As these increasingly meet the

real needs of learners and educators the organisational uptake is accelerated.

Page 20: A tale of two universities - organic growth of learning analytics through bespoke coevolution

Page 20

1. MEAP Empowering staff with actionable LMS data

Chris Froissard, Deborah Richards, Amara Atif et al.

2. SRES Learning analytics by stealth

Charlotte Taylor, Adam Bridgeman, Kathryn Bartimote-Aufflick,

Abelardo Pardo et al.

@dannydotliu

[email protected]

[email protected]


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