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A task based web browser - Conquering information overload

Date post: 12-Jan-2015
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Many users are overloaded by the number of webpages they use simultaneously. We introduce TabFour, a prototype web browser which integrates three features that address the design requirements identified in an initial design study. Webpages can be grouped into tasks, providing a unified target for resumption after an interruption. Tasks and pages can be annotated, supporting resumption after longer intervals. Finally, tasks can be shared through a simple yet novel web-service, allowing users to share groups of webpages more easily than with existing tools. Video: http://vimeo.com/9088447 Code: http://code.google.com/p/tabfour/ Paper: https://docs.google.com/viewer?url=http://tabfour.googlecode.com/svn/trunk/Tab4/doc/CHI2010_SRC.pdf More info @ http://www.cs.ubc.ca/~mohanr/
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ZenFox CS544 2009F Project Phase III The Tab Four Lam, Billy MacKenzie, Russ R, Mohan Su, Tao A task-focused web browser
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Page 1: A task based web browser - Conquering information overload

ZenFoxCS544 2009F Project Phase III

The Tab FourLam, Billy

MacKenzie, RussR, Mohan

Su, Tao

A task-focused web browser

Page 2: A task based web browser - Conquering information overload

2

Agenda

ProblemRedesignImplementationEvaluation ProcedureResultsDemo + Video

Page 3: A task based web browser - Conquering information overload

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ProblemSupport for multi-session tasks

Minutes Hours Days Weeks Months Years

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

Percentage of users

Time before task resumption (Survey from SearchBar: Morris et al, 2008)

Page 4: A task based web browser - Conquering information overload

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Problem

Current coping strategies for task resumption (Survey from SearchBar: Morris et al, 2008)

Strategy Respondents

Active Storage / Active Retrieval

55.00%

Written or typed notes 30.00%

Browser bookmarks 26.00%

Save Web pages locally as files 5.30%

E-mail to self 2.40%

Online bookmarks/tagging 1.80%

Print Web pages 0.60%

Passive Storage / Active Retrieval

8.20%

Browser history 7.60%

Online query history 1.20%

Passive Storage / Passive Retrieval

49.00%

Memory 36.00%

Leave browser open 14.00%

Link coloring 2.40%

Autocomplete 2.40%

Page 5: A task based web browser - Conquering information overload

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Problem

Current coping strategies for task resumption (Survey from SearchBar: Morris et al, 2008)

Strategy Respondents

Active Storage / Active Retrieval

55.00%

Written or typed notes 30.00%

Browser bookmarks 26.00%

Save Web pages locally as files 5.30%

E-mail to self 2.40%

Online bookmarks/tagging 1.80%

Print Web pages 0.60%

Passive Storage / Active Retrieval

8.20%

Browser history 7.60%

Online query history 1.20%

Passive Storage / Passive Retrieval

49.00%

Memory 36.00%

Leave browser open 14.00%

Link coloring 2.40%

Autocomplete 2.40%

Page 6: A task based web browser - Conquering information overload

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Problem

Information overload

Page 7: A task based web browser - Conquering information overload

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RedesignReview: A task-focused browser interface

Suspension and InterruptionAnnotationSharing

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RedesignLessons from Phase II

Paper prototype generally well-receivedExcitement about ideasGenerally kept all featuresTwo key points

. Default hiding of task management features

. Transparent sharing

Page 9: A task based web browser - Conquering information overload

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RedesignWorries about sharing feature

But still keen on easier sharing Originally just attach/send files

What if there’s an error? What if they can’t open it? What if versions change?

Software isn’t even written and already they don’t trust it!

Replaced with drag-n-drop and added cloud sharing

Page 10: A task based web browser - Conquering information overload

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Redesign

Drag&Drop

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Redesign

Drag&Drop

“The internet”

Share LoadEntire context is loaded!

Page 12: A task based web browser - Conquering information overload

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ImplementationFirefox plugin vs Flex prototype

Practical significance vs. practicality for CS544

Subset of features: vertical prototypeAnnotationSuspension and ResumptionSharing

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Implementation

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Evaluation ProcedureExtended use of prototype not feasible8 subjects, comparison with FireFox

Very minimal training session

Short (& intensive!) multi-tasking scenariosInterruptionSuspensionResumptionSharing

Page 15: A task based web browser - Conquering information overload

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Evaluation ProcedurePrimary Task

Trip planning with hypothetical friend“Mark” or “Jane” – same sex as subject

Communications through Email and IMInterrupts through IM

Add secondary tasksExtra details to primary task (sightseeing)Interruption of primary task (research papers)

Page 16: A task based web browser - Conquering information overload

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Evaluation ProcedureQuestionnaires and short discussion

Work load of assigned tasksImmediately after trial7 point Likert scale

Comparisons between browsers and general questionsAt end of session

Page 17: A task based web browser - Conquering information overload

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ResultsQuantitative analysis of dataNASA TLX-like

Used Wilcoxon test, Bonferroni corrected All task load questions non-significant, p > 0.1 Still, 6/8 rank TabFour higher for question:

“How effectively did the browser interface support what you were asked to do”?

Page 18: A task based web browser - Conquering information overload

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ResultsQuantitative analysis of dataOther questions mostly unanimous:

Which browser was easier to use to complete the tasks? -TabFour Did you find the task-based browsing useful? –Yes Would you use task-based browsing if it was available in your

regular web browser? –Yes

In which browser was it easier to share webpages with other

people? -TabFour

Page 19: A task based web browser - Conquering information overload

ResultsQualitative feedback

Usability issue on Load/Share context dialog

More organized in TabFour Integration with existing tools desirable

Want to click links/task names in email

What if Mark gives me a bad link (typo)? “Simple, doesn’t require extra learning to use”

Page 20: A task based web browser - Conquering information overload

ResultsQualitative feedback

“FireFox lets you see things all at once”

Benefits and costs more obvious in prolonged use?

“Task groups cut down on time needed to complete tasks”

Page 21: A task based web browser - Conquering information overload

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Demo + Video

Code: http://code.google.com/p/tabfour/

Video: http://vimeo.com/9088447


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