Uttara Bank Limited is one of the largest and oldest private-sector commercial bank in Bangladesh, with years of experience. Adaptation of modern technology both in terms of equipment and banking practice ensures efficient service to clients. 207 branches at home and 600 affiliates worldwide create efficient networking and reach capability. Uttara is a bank that serves both clients and country.
A Term Paper on The Computer’s Application in Uttara Bank Limited Introduction Uttara Bank Limited is one of the largest and oldest private-sector commercial bank in Bangladesh, with years of experience. Adaptation of modern technology both in terms of equipment and banking practice ensures efficient service to clients. 207 branches at home and 600 affiliates worldwide create efficient networking and reach capability. Uttara is a bank that serves both clients and country. UBL is one of the largest private banks in Bangladesh. It operates through 207 fully computerized branches ensuring best possible and fastest services to its valued clients. The bank has more than 600 foreign correspondents world wide. Total number of employees nearly 3,562. The Board of Directors consists of 13 members. The bank is headed by the Managing Director who is the Chief Executive Officer. The Head Office is located at Bank’s own 18- storied building at Motijheel, the commercial center of the capital, Dhaka.
Transcript
A Term Paper on The Computer’s Application in Uttara Bank Limited
Introduction
Uttara Bank Limited is one of the largest and oldest private-sector commercial bank in Bangladesh, with years of experience. Adaptation of modern technology both in terms of equipment and banking practice ensures efficient service to clients. 207 branches at home and 600 affiliates worldwide create efficient networking and reach capability. Uttara is a bank that serves both clients and country.
UBL is one of the largest private banks in Bangladesh. It operates through 207 fully computerized branches ensuring best
possible and fastest services to its valued clients. The bank has more than 600 foreign correspondents world wide. Total number of employees nearly 3,562. The Board of Directors consists of 13 members. The bank is headed by the Managing Director who is the Chief Executive
Officer. The Head Office is located at Bank’s own 18-storied building
at Motijheel, the commercial center of the capital, Dhaka.
Organizational Hierarchy
Board of Directors
Managing Director
Deputy Managing Directors
General Manage
Assistant General Manager
Senior Principle Officer
Principle Officer
Officer
Junior officer
Supervisor
Activities of Uttara Bank Limited
From the beginning,Uttara Bank Ltd. is working relentlessly for the development of our economy and for the betterment of the shareholders. The bank gives different types of services and earns profit. The activities of Uttara Bank Ltd. are given below:
Deposits:The bank collects deposits to create fund for investment. In the prevailing situation mobilizing of deposits had become very competitive and as a result the average cost of fund of the bank in private sectors had increased compared to the previous year. The bank has given stress on procurement of low cost fund including cost free funds for bringing down the average cost of fund. The bank’s different types of deposits are as follows:
1) Current and other deposits.2) Savings bank deposits.3) Monthly profit scheme.4) Fixed or term deposits.5) Pension savings Prakalpa.6) Bills payable account.7) Others.
Loans and Advances:The bank’s another major function is to provide loans and advances to different sectors. The bank earns a lion’s share of revenue from providing loans and advances. The advance portfolio of the bank is well diversified and covers funding to a wide spectrum of business and industries including agro-based and agro processing, paper and paper products, chemicals, constructions, real estate and loans under consumers’ credit schemes, various trading business, service holder’s loan and women entrepreneurs of the country.
Special Schemes:Other than the normal banking business the bank has the following special schemes:
1) Small and medium scale entrepreneurs credit scheme.2) Scheme for loans to employees.3) Loan scheme for women entrepreneurs.4) Customers credit scheme.5) Pension deposit scheme for small saver.6) Monthly deposits and profit scheme.7) Interest free deposits.8) Lifetime savings scheme.
Recovery:The bank has a huge amount of bad loan. These loans have no security, even no proper record of particulars of borrowers. As a result, recovery of these loans has become a very difficult job. The bank works hard to collect these bad loans.
International Trade:The International Trade constitutes a significant business activity conducted by the bank. The bank earns a handsome amount of revenue from International Trade Business.
Guarantee Business:The bank also earns revenue from Guarantee Business. The guarantees are issued in favour of different Govt. authorities, Autonomous bodies, Corporations, Multinational Companies etc. against proper securities on behalf of the clients of the Bank.
Investment:The bank has always given emphasis on investment of funds in high yield areas and maintains Statutory Liquidity Requirement (SLR) as fixed by Bangladesh bank. The portfolio of investment included Govt. Treasury Bills, Prize bonds, Shares in Public Limited Company etc.
Computer Application in Uttara Bank Limited
Uttara Bank Limited is one of the private sector banks having wide network of branches in the country .In 2007 the bank further expanded its operational network by opening six new branches ,bringing the total number of branches to 207. All the branches of the bank are operating under computer network using the bank's own software and manual banking system in day to day banking. Above all in order to ensure speedy services in International business E-mail is in operation in Head office and in almost all branches. At present International division of Head office and 38 branches is under SWIFT operation. As a result the bank has been able to transmit letter of credit, fund and message instantly
throughout the world at low cost. In accordance with the demand of the day shifting of branches to the newly decorated premises in more important and commercially potential places, renovation and decoration of old branches with modern amenities are also being continued. Bank has introduced its own web site the address of which (Address) is: www.uttarabank-bd.com.
Web Site of Uttara Bank Limited
Web site of Uttara Bank Limited is much more informative but some links do not work. Such as, online banking, ATMs, card services, locker services etc .This bank should introduce these services and activate these links as soon as possible.Software of Uttara Bank Limited
Uttara Bank Limited does not use any own made or purchased software to provide prompt services to the customers. But most of the commercial banks use software where they manage their customers' accounts easily, accurately and automatically. At this competitive situation, Uttara Bank Limited should purchase any software. Such as, PC Bank 2000. It will accelerate this bank's services and help the bank to grow its market share and get high relative competitive position. Online Banking in Uttara Bank Limited
Uttara Bank Limited does not give online banking facility considering its huge number of branches (207)surrounded all over the country .But, most of the commercial banks give online banking facility in spite of having more branches. So, Uttara Bank Limited should introduce online banking facility as early as possible to give prompt service and compete with other banks. Deficiencies Considering Online Banking
Online banking means the performance of banking activities via the Internet. Uttara Bank Limited does not give online banking facility .So, it has following deficiencies considering online banking services:
1. Paying Bills Online:
Customers can use online banking to pay their bills. This will eliminate the need for stamps and protect them from the check being lost in the mail. Most banks will have a section in which they set up payees. Customers will need to fill out the information once, and then they can simply choose that profile every time they pay a bill online. Uttara Bank Limited does not give this service preferring
manually paying the bills (gas, electric, water, cable, phone, and other utility-type bills).
2. Viewing Transactions:
Online banking allows customers to access their account history and transactions from anywhere. This is the quickest way to check and see if a transaction has cleared account. This can help customers to find out the amount of a transaction after they have lost their receipts. It also allows finding out about unauthorized transactions more quickly. This can help customers to resolve the issues more quickly. Uttara Bank Limited does not give this service.
3. Transferring Money between Accounts:
Online banking also allows customers to transfer money between accounts much more quickly. It is more convenient than using the automated phone service, and can save customer a trip to the bank. Uttara Bank Limited does not give this service.
5. Continuous Transactions:
Unlike customer corner bank, online banking sites never close; they're available 24 hours a day, seven days a week and they're only a mouse click away which is not possible for Uttara Bank Limited.
6. Ubiquity:
If customers are out of state or even out of the country when a money problem arises, they can log on instantly to their online bank and take care of business; 24/7.Uttara Bank Limited does not have this facility.
7. Transaction speed:
Online bank sites generally execute and confirm transactions at or quicker than ATM processing speeds. So, Uttara Bank Limited has transaction speed for its manual banking system.
8. Effectiveness:
Many online banking sites now offer sophisticated tools, including account aggregation, stock quotes, rate alerts and portfolio managing programs to help customers manage all of their assets more effectively. Most are also compatible
with money managing programs such as Quicken and Microsoft Money. So, Uttara Bank Limited is backward from these modern services.
So, Uttara Bank Limited should save time and money by taking advantages of online banking. It must need to introduce online banking to compete with other banks effectively and efficiently.
Database of Uttara Bank Limited
Uttara Bank Limited does not maintain any database for its employees, customers etc. So, data are not maintained in a systematic way. They can not show enough data together to anybody at any time. They can create and maintain database using Microsoft Access easily which may be very much helpful for their operations. We have created central database and other additional database for Uttara Bank Limited according to the segregated data we have got from the bank.
Central Database of Uttara Bank Limited
Uttar Bank Limited can maintain central database in MS Access. We have prepared a central database for Uttara bank Limited based on corporate information.
Corporate Information - 2007
Date of Registration 3/26/1972Authorized Capital 1000000000Paid-Up-Capital 399329600Total Capital 2746737827Total Asset 52860332730Total Deposit 43586356057Total Loans & Advances 28477407266Profit after tax & Provision 409535557Branches 207Tatal Officers & Staffs 3,562Foreign Correspondents 600Members of Board of Directors 13Face Value of Share 100.00
Employee Table
A table is a collection of data about a specific topic, such as employees or contacts. Using a separate table for each topic means that we store that data only once, which makes our database more efficient, and reduces data-entry errors.We have created employee table using the data of all employees of Uttara Bank Limited, Shyamoli Branch, Dhaka.
As tables grow in size they can have hundreds of thousands of records, which makes it impossible for the user to pick out specific records from that table. Queries were designed to combat this problem. With a query we can apply a filter to the table's data, so that we only get the information that we want. We have created query on employee table of Uttara Bank Limited, Shyamoli Branch, and Dhaka. . This query can be run by the help of fields such as Employee ID, Designation, Mobile Phone, Address, Country/Region etc.
Query of Employee E- ID
Employee Name Age Designation Mobile Phone
Address Country/Region
12 Ms. Sanwa Khandaher
29 A/O (Gen) 01722457865 Bagum Bazar, Dhaka.
Bangladesh
Form of Employee
A form is nothing more than a graphical representation of a table. We can add, update and delete records in our table by using a form. Although a form can be named different from a table, they both still manipulate the same information and the same exact data. Hence, if we change a record in a form, it will be changed in the table also. A form is very good to use when we have numerous fields in a table. This way we can see all the fields in one screen, whereas if we were in the table view (datasheet) we would have to keep scrolling to get the field we desire. We have created form of employee table.Form of EmployeeE- ID
Employee Name Age Designation MobilePhone Address Country/Region
1 Md. Mizanur Rahaman
42 Manager 01712469823 Arambagh, Dhaka.
Bangladesh
Report of Employee
A report is an effective way to present data in a printed format. Because we have control over the size and appearance of everything on a report, we can display the information the way we want to see it. We have created report on employee table.
Employee Salary TableA table is a collection of data about a specific topic, such as employees or contacts. Using a separate table for each topic means that we store that data only once, which makes our database more efficient, and reduces data-entry errors. We have made employee salary table with the data of employee salary.Employee Salary TableName Designation Basic Total
We create a query on employees salary by this employees can easily find any
kinds of information about the employees salary. This query is run by the help
of criteria such as employee’s Name, Designation, Basic, Total Allowance,
Total Reduction Net Salary etc. If they want to get all the information about the
employees of that branch together they can find it by the help of query using run
command in standard tool bar in query sheet.
Query of Employee SalaryName Designation Basic Total Allowance Total Reduction Net SalaryMd. Fazlur Rahaman OG-I 9650 9600 16100 3150Md. Anisur Rahaman OG-I 9100 9600 2445 16255
Md. Shamsul Islam OG-I 9650 9600 2360 16890Sk. Mehebub Hasan OG-I 8000 9600 835 16765
Form of Employee Salary
Microsoft Access forms provide a quick and easy way to modify and insert records into database. It offers an intuitive, graphical environment easily navigated by anyone familiar with standard computer techniques. Creating a form is a quite simple, pleasant experience. We have created form of employee salary.
Form of Employee Salary Name Designation Basic Total Allowance Total Reduction Net SalaryMd. Mizanur Rahaman
Manager 18300
17500 15695 20105
Report of Employee Salary
Employee report represents one of the most important ways of presenting the data in database. Report can incorporate data from multiple tables and can be formulated in wide variety of ways. The report can represent all the information in a systematic manner. Thus every one can understand the database easily. Anyone can use the employees report for their consideration. This report is easy to print out. That’s why; we made a report in Microsoft Access for the employees of Uttara Bank, Shaymoli branch, Dhaka.
Employee Salary Report
Name Designation Basic pay Total allowance Total Reduction Net SalaryMd. Mizanur Rahaman Manager 18300 17500 15695 20105
A table is a collection of data about a specific topic, such as employee or contacts. Using a separate table for each topic means that you store that data only once, which makes your database more efficient, and reduces data-entry errors. We have prepared borrower table.
Borrower TableIBP No
Issuing Date
IBP Amount
Maturity Date
Name Days of interest
Rate of Interest
Interest
37/08 19/02/09 534898.00 19/06/08 3S Accessories
31 14.50% 6679
40/08 09/01/08 483647.00 07/05/08 M. H. Enterprise
Query can be used to separate some data and present these data quickly. We have created query on borrower by which employees can easily find any kind of information about the borrowers. This query is run by the help of fields such as IBP No., Issuing date, IBP amount in taka, Maturity date, Name of the borrowers, Days of interest, Rate of interest, Amount of interest. If they want to get all the information about the borrowers of that branch together they can find it by the help of query using run command in query sheet at standard tool bar.
Query of BorrowerIBP No
Issuing Date
IBP Amount
Maturity Date
Name Days of interest
Rate of Interest
Interest
40/08 09/01/08 483647.00 07/05/08 M. H. Enterprise
31 14.50% 6039
Form of BorrowerA form is very good to use when you have numerous fields in a table. This way you can see all the fields in one screen, whereas if you were in the table view (datasheet) you would have to keep scrolling to get the field you desire.Form of Borrower IBP No
Report of BorrowerBorrower report represents one of the most important ways of presenting the data in database. Report can incorporate data from multiple tables and can be formulated in wide variety of ways. The report can represent all the information in a systematic manner. Thus, every one can understand the database easily. So, we have prepared a report for the borrower as follows:
Borrower Report
IBP No 37/08 Name of The 3S Accessories
IBP Amount in 534898.00
Amount of Interest 6679
Issuing Date Maturity Date Days of interest Rate of Interest
19/02/09 19/06/08 31 14.50%
IBP No 40/08Name of The M. H. Enterprise
IBP Amount in 483647.00
Amount of Interest 6039
Issuing Date Maturity Date Days of interest Rate of Interest09/01/08 07/05/08 31 14.50%
IBP No 42/08Name of The Zerintex
IBP Amount in 412056.00
Amount of Interest 5145
Issuing Date Maturity Date Days of interest Rate of Interest21/01/08 20/05/08 31 14.50%
IBP No 464/07Name of the Endeavor Fashion
IBP Amount in 369806.00
Amount of Interest 4617
Issuing Date Maturity Date Days of interest Rate of Interest11/10/07 11/04/08 31 14.50%
IBP No 505/08Name of The Amin Embroidery
IBP Amount in 316218.00
Amount of Interest 3948
Issuing Date Maturity Date Days of interest Rate of Interest03/02/08 01/06/08 31 14.50%
IBP No 51/08Name of the Digonto Printers
IBP Amount in 1606854.00
Amount of Interest 20063
Issuing Date Maturity Date Days of interest Rate of Interest14/02/08 06/06/08 31 14.50%
IBP No 510/08Name of the Dhaka Needle Crafts
IBP Amount in 159833.00
Amount of Interest 1996
Issuing Date Maturity Date Days of interest Rate of Interest31/01/08 28/05/08 31 14.50%
IBP No 521/05Name of The New Nice Fashion
IBP Amount in 276567.00
Amount of Interest 3453
Issuing Date Maturity Date Days of interest Rate of Interest10/02/08 16/04/08 31 14.50%
IBP No 523/08Name of The Adnan Fashion Ltd
IBP Amount in 122424.00
Amount of Interest 1529
Issuing Date Maturity Date Days of interest Rate of Interest19/12/07 19/04/08 31 14.50%
IBP No 53/08Name of The Amin Embroidery
IBP Amount in 331610.00
Amount of Interest 4141
Issuing Date Maturity Date Days of interest Rate of Interest26/02/08 25/06/08 31 14.50%
IBP No 542/07Name of the Jaya Accessories
IBP Amount in 312862.00
Amount of Interest 3906
Issuing Date Maturity Date Days of interest Rate of Interest28/01/08 22.05.08 31 14.50%
IBP No 56/08Name of the Endeavor Fashion
IBP Amount in 434895.00
Amount of Interest 5430
Issuing Date Maturity Date Days of interest Rate of Interest11/12/07 11/06/08 31 14.50%
IBP No 572/07Name of the 3S Accessories
IBP Amount in 948625.00Amount of Interest 11845
Issuing Date Maturity Date Days of interest Rate of Interest14/02/08 13/05/08 31 14.50%
IBP No 583/07Name of the 3S Accessories
IBP Amount in 289042.00
Amount of Interest 3609
Issuing Date Maturity Date Days of interest Rate of Interest30/01/08 29/05/08 31 14.50%
IBP No 586/07Name of the Iris Corporation
IBP Amount in 482952.00
Amount of Interest 6030
Issuing Date Maturity Date Days of interest Rate of Interest29/01/08 24/06/08 31 14.50%
IBP No 59/08Name of the Fair Design
IBP Amount in 1460292.00
Amount of Interest 18233
Issuing Date Maturity Date Days of interest Rate of Interest19/02/08 16/06/08 31 14.50%
IBP No 591/08Name of the Adnan Fashion Ltd
IBP Amount in 162836.00
Amount of Interest 2033
Issuing Date Maturity Date Days of interest Rate of Interest 17/02/08 12/06/08 31 14.50%
IBP No 70/08Name of the M. H. Enterprise
IBP Amount in 980725
Amount of Interest 12245
Issuing Date Maturity Date Days of interest Rate of Interest09/01/08 07/05/08 31 14.50%
IBP No 79/08Name of the Amin Embroidery
IBP Amount in 129217.00
Amount of Interest 1613
Issuing Date Maturity Date Days of interest Rate of Interest19/12/07 19/04/08 31 14.50%
IBP No 84/08Name of the S. S. Accessories
IBP Amount in 749840.00
Amount of Interest 9363
Issuing Date Maturity Date Days of interest Rate of Interest14/01/08 11/05/08 31 14.50%
IBP No 89/08Name of the Vision Embroidery
IBP Amount in 220889.00
Amount of Interest 2758
Issuing Date Maturity Date Days of interest Rate of Interest24/01/08 24/05/08 31 14.50%
Worksheet of Uttara Bank Limited
Uttara Bank Limited does not maintain any worksheet to analyze data, create financial statements, transaction register, business forecast etc. But it can easily and quickly maintain these in Microsoft Excel using several functions and formulas. We have prepared worksheet for Uttara Bank Limited according to the data we have got from the bank.
Financial Health Worksheet
We have created a worksheet based on total financial health of Uttara Bank Limited and shown percentage change considering previous and current year. Here, we have used two formulas, = (C4-D4)/D4 and =E4*100 to do our calculation promptly.
Uttara Bank Limited
Financial Health WorksheetSl. No Particulars 2007 2006 Calculation Change in %1 Paid-up-Capital 399329600 199664800 1 1002 Total Capital 2746737827 2272970808 0.208435153 20.84351534
3 Capital surplus/(Deficit 128924627 189977808-0.321370068 -32.13700676
4 Total Assets 52860332730 45217006469 0.169036539 16.903653865 Total Deposits 43586356057 39360207187 0.107371103 10.737110336 Total Loans & Advances 28477407266 25163857021 0.131678949 13.16789497 Total Contingent Liabilities 8830513784 7428456156 0.188741456 18.874145568 Credit Deposit Ratio (%) 65.34% 63.93% 0.022055373 2.205537306
9 Ratio of Classified Loan to total Loans & Advances (%) 12.40% 15.04%-0.175531915 -17.55319149
10 Profit after tax & provision 409535557 248753254 0.646352562 64.6352561911 Amount of classified loan during the current year 1127300000 1067100000 0.056414582 5.641458158
12 Provision kept against classified loans 455901594 583548567-0.218742672 -21.87426724
13 Provision surplus /(deficit) against classified loans 98963894 116808167-0.152765628 -15.27656281
14 Cost of Fund (%) 4.61% 4.68%-0.014957265 -1.495726496
Uttara Bank Limited in Shaymoli branch has eighteen employees and they maintain their salary sheet in manual system. But they can maintain it in computer system by using Microsoft Excel. It will accelerate their activities reducing the time of calculation frequently with the touch of automation. This work sheet will much more reliable too. Enormous calculation can be easily maintained. It also decrease the paper cost. So, we have prepared worksheet on salary for employees of Uttara Bank, Shaymoli branch, Dhaka.
Total Salary Worksheet
We have prepared total salary worksheet on the basis of salary data of Uttara Bank Limited, Shyamoli Branch, Dhaka.
We found out total allowance of the employees of Uttara Bank Limited, shaymoli branch, Dhaka by the use of Microsoft-Excel. We have used two functions here. Functions are, =Sum (C5:C22), =Sum (C5:G5).
Uttara Bank LimitedShyamoli BranchTotal Allowance Sheet
We have found out total reduction of the employees of Uttara Bank, Shaymoli branch, Dhaka by the use of Microsoft-Excel. We used two functions here. The functions are, =Sum (C5:C22), =Sum (C5:I5).
Uttara Bank LimitedShyamoli BranchTotal Reduction Sheet
Total Reduction 14,716 24,030 20,550 26,000 200 400 90
Used functions are,=SUM(C5:C22),=SUM(C5:I5) etc.
Net Salary Worksheet
We found out net salary of the employees of Uttara Bank, Shaymoli branch, Dhaka by the use of Microsoft-Excel. We used two functions here. The functions are, =Sum (C5:C22), =Sum (D5+E5-F5).
Uttara Bank LimitedShyamoli BranchNet Salary Worksheet
Total Salary 145,750 145,750 157,350 85,896 217,204
Microsoft PowerPoint
The Uttra Bank Limited does not take the facilities of Microsoft PowerPoint. In some important issues such as in Annual General Meeting it presents the financial condition manually which is not reliable and updated in a modern age. Here we have shown the use of Microsoft PowerPoint by which it will be able to present the information attractively and smartly. Manpower of Uttara Bank Limited
Uttara Bank Limited can use Microsoft PowerPoint to do presentation on several issues of the bank in several meetings. It can present the following manpower information of Uttara Bank Limited using power point slide show.
Uttara Bank LimitedShyamoli BranchHuman Resources WorksheetManpower Number Percentage(1) Executive (Asstt. General Manager & above) 147 4.23%(2) Officers 2,225 64.01%(3) Asstt. Officers 327 9.41%(4) Others 777 22.35% Total 3,476 100%
The financial health information of Uttara Bank Limited can be presented attractively and more effectively in their Annual General Meetings using power point slide show.
Uttara Bank LimitedFinancial Health WorksheetSl. No Particulars 2007 2006 Calculation1 Paid-up-Capital 399329600 199664800 12 Total Capital 2746737827 2272970808 0.2084351533 Capital surplus/(Deficit 128924627 189977808 -0.3213700684 Total Assets 52860332730 45217006469 0.1690365395 Total Deposits 43586356057 39360207187 0.1073711036 Total Loans & Advances 28477407266 25163857021 0.1316789497 Total Contingent Liabilities 8830513784 7428456156 0.1887414568 Credit Deposit Ratio (%) 65.34% 63.93% 0.0220553739 Ratio of Classified Loan to total Loans & Advances (%) 12.40% 15.04% -0.17553191510 Profit after tax & provision 409535557 248753254 0.64635256211 Amount of classified loan during the current year 1127300000 1067100000 0.05641458212 Provision kept against classified loans 455901594 583548567 -0.21874267213 Provision surplus /(deficit) against classified loans 98963894 116808167 -0.15276562814 Cost of Fund (%) 4.61% 4.68% -0.01495726515 Interest earning Assets 40202504848 33392369180 0.20394287216 Interest non-earning Assets 12657827882 11824637289 0.07046225417 Return on Investment (ROI) % 6.37% 5.83% 0.092624357
Used formulas are, = (C4-D4)/D4 and =E4*100.
Loan and Advance
The loan and advance information of Uttara Bank Limited can be presented numerically and graphically using power point slide show.
4. Commercial Programme: 12262.35. Special Programme: 2934.96. Housing: 1,096.407. Lease Financing: 415.88. Bill discounted and purchased: 3179.49. Others 2308.9
Chart on Loan and Advance
0% 18%
4%
44%
10%
4%
1%
11%
8%
1. Agriculture:
2. Industrial Lending (Term):
3. Industrial Lending(Working Capital):
4. Commercial Programme:
5. Special Programme:
6. Housing:
7. Lease Financing:
8. Bill discounted andpurchased:Word Processing
The Uttra Bank Limited can use Microsoft Word for writing report, latter, document, application, notice etc. Microsoft Word helps the employees to record document in a wonderful way and letter, application and notice are presented nicely in hard-copy output. So, they should use Microsoft Word more broadly in their writing activities.
ConclusionWe are living in the age of modern technology, so every commercial bank should use the advantage of modern innovation. Most of the foreign commercial banks in Bangladesh use the computer system for giving the better and time saving services to the customer. That’s why, the Uttara bank limited should use the modern computer system broadly for compete with the local and foreign commercial banks in Bangladesh. It will help them to do the banking activities easily. It will also reduce the expense and take little time for recording the transactions. By using networking system, it will do transactions easily with one branch to another and one bank to another bank. So, it should use modern computer system broadly for giving better services to the customer and compete with other banks effectively and efficiently.
