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A User-Centred Approach to Building Content for Traffic & Links

Date post: 03-Jul-2015
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You've built content for your site's product or service, improved on-page optimisation and perhaps even started a blog to house content marketing, but what's next? There's a great opportunity for most sites to expand their traffic through digging into the language, questions and feedback of our customers. Whether working in-house or from an agency, we can all take advantage of a user-centered design approach to our content to boost relevancy and keyword opportunities. Charlie will be taking a deeper look at how we can build content that focusses on answering user needs than merely pushing our sales pitch. We'll be looking at practical tips and methods we can all use to create content that widens our organic reach through the expansion and diversification of our online expertise.
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A USER-CENTRED APPROACH TO BUILDING CONTENT FOR TRAFFIC & LINKS A SEMRush webinar – 27 th November 2014
Transcript
Page 1: A User-Centred Approach to Building Content for Traffic & Links

A USER-CENTRED APPROACH TO BUILDING CONTENT FOR TRAFFIC & LINKSA SEMRush webinar – 27th November 2014

Page 2: A User-Centred Approach to Building Content for Traffic & Links

Charlie WilliamsConsultant

@whitedotnet

Page 3: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Get the slides!http://slidesha.re/1Fwp3MX

Page 4: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

User-centered content?

Page 5: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

User-centeredkeyword & topic

research

Page 6: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

The rise of contextual, or semantic, search

http://moz.com/blog/topic-modeling-semantic-connectivity-whiteboard-friday

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@pagesauce

“Semantic search is how search engines discern context and user intent to return more definitive

answers, rather than [a] hierarchical list of guesses”

http://contentmarketinginstitute.com/2014/03/owned-paid-earned-content-strategy-seo/

Christopher Baldock

Page 8: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

“User-centered design tries to optimize the product around how

users can, want, or need to use the product”

http://en.wikipedia.org/wiki/User-centered_design

Page 9: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Better UX thinking= Better organic visibility

Page 10: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Add more depth / relevancy to

existing content

Create new content

targeting new terms

Page 11: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Building content for audiences, not

keywords (sort of)

Page 12: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Content development as a discipline

Page 13: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

So, how do we find user-centered

content?

Page 14: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Use the entire buying cycle

Page 15: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

The 4 stages of the online

buying process

Awareness

Consideration

Intent

Decisionhttps://www.thinkwithgoogle.com/tools/customer-journey-to-online-purchase.html

Page 16: A User-Centred Approach to Building Content for Traffic & Links

@pagesauceIn 2007 (!), I identified 4

segments of user intent

Navigational Queries:• Visiting a pre-determined destination• Sourcing the “correct” website URL

Informational Queries:• Researching non-transactional level of information

• Getting quick answers

Commercial Investigation:• Starting to understand

• Discovering options for future transactions

Transactional:• Uncovering a potential supplier

• Completing a task/making a purchase online

http://moz.com/blog/segmenting-search-intent

Page 17: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

These 2 breakdowns combine to show the

opportunity

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@pagesauce

AwarenessDecisionDecisionIntentAwareness Consideration Intent Decision

Navigational Informational TransactionalInvestigation

Page 19: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

AwarenessDecisionDecisionIntentAwareness Consideration Intent Decision

Navigational Informational TransactionalInvestigation

Page 20: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

AwarenessDecisionDecisionIntentAwareness Consideration Intent Decision

Navigational Informational TransactionalInvestigation

Page 21: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Don’t write for KEYWORDS, write for

SEARCH QUERIES

Page 22: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Enough theory:Where’s the data?

Page 23: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Ideas x volume / feasibility = win

Page 24: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Internal resources

Page 25: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Find the product experts

Page 26: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Customerservices

Page 27: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

User research & personas

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@pagesauce

SurveyMonkeywww.surveymonkey.com

Polldaddypolldaddy.com/

SurveyGizmowww.surveygizmo.com

Page 29: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Internal search queries

Page 30: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Stealing fromyour competitors

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@pagesauce

Competitor keyword research

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@pagesauce

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@pagesauce

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@pagesauce

Current keywords

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@pagesauce

Opportunity keywords

• Who are the users of the document?

• What are the users’ tasks and goals?

• What functions do the users need from the document?

• What information might the users need, and in what form do they

need it?• How do users think the document

should work?

Page 36: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Scraping Google

Suggest

Page 37: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Keyword Toolwww.keywordtool.io Some tools for

finding Suggest keywordsSEO Review Tools

seoreviewtools.com/seo-keyword-suggestion-tool/

Übersuggestubersuggest.org/

http://white.net/blog/tools-suggest-way-better-content-marketing-ideas/

Page 38: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Don’t write for KEYWORDS, write for

SEARCH QUERIES

Page 39: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Get thesearch volumes

Page 40: A User-Centred Approach to Building Content for Traffic & Links

@pagesauce

Is it feasible?

Page 41: A User-Centred Approach to Building Content for Traffic & Links

THANK YOUCharlie Williams@[email protected]

@whitedotnet


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