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A World Leading Credit, Collection & Risk Management Enterprise.
A World Leading Credit, Collection & Risk Management Enterprise.
truly global
With more than 100 offices, 3000+ people in over 90 countries,
GCS Group is truly global.
ALBANIA
ARGENTINA
AUSTRALIA
AUSTRIA
BAHRAIN
BANGLADESH
BELGIUM
BERMUDA
BOSNIA
BOTSWANA
BRAZIL
BULGARIA
BURMA
CAMBODIA
CANADA
CARIBBEAN
CHILE
CHINA
COLOMBIA
CROATIA
CYPRUS
CZECH REPUBLIC
DENMARK
DOMINICAN REPUBLIC
EGYPT
EL SALVADOR
ESTONIA
FIJI
FINLAND
FRANCE
GERMANY
GHANA
GREECE
GUAM
GUATEMALA
HONG KONG
HUNGARY
ICELAND
INDIA
INDONESIA
IRAN
IRAQ
IRELAND
ISRAEL
ITALY
JAPAN
JORDAN
KAZAKHSTAN
KENYA
KUWAIT
LAOS
LEBANON
LITHUANIA
MACEDONIA
MALAWI
MALAYSIA
MALTA
MAURITIUS
MEXICO
MOLDOVA
MONACO
NETHERLANDS
NEW ZEALAND
NIGERIA
NORWAY
OMAN
PAKISTAN
PANAMA
PARAGUAY
PERU
PHILIPPINES
POLAND
PORTUGAL
QATAR
ROMANIA
RUSSIAN FEDERATION
SAUDI ARABIA
SERBIA
SINGAPORE
SLOVENIA
SOUTH AFRICA
SOUTH KOREA
SPAIN
SRI LANKA
SUDAN
SWEDEN
SWITZERLAND
SYRIA
TAIWAN
TANZANIA
THAILAND
TRINIDAD & TOBAGO
TUNISIA
TURKEY
UGANDA
UKRAINE
UNITED ARAB EMIRATES
UNITED KINGDOM
USA
VENEZUELA
YEMEN
ZAMBIA
service lines
PROFESSIONAL | PROMPT | PRECISE
RECEIVABLES MANAGEMENT
VERIFICATION
Accounts Receivable
Debt Collection
Debt Portfolio Purchase
Know Your Employee
Know Your Customer
Know Your Supplier
Business Information
Company Credit Report
Due Diligence Report
Skip Tracing
Customer/Debtor Location Asset
Tracing & Recovery
IP / Copyright Infringement
Anti Counterfeiting Investigation
Test Purchase Program
Verification of Counterfeits
Anti Piracy Investigation
Grey Market Investigation
Commercial Credit Report
Consumer Credit Report
Business Information Search
Directors Information
Class Investigative Action
Corporate Fraud
Insurance Fraud
Business Intelligence
Pre M&A Due Diligence
Executive Background
Asset, Fund & Missing Person Tracing
INFORMATION
INVESTIGATION
CONSULTING & ADVISORY
CONSULTING & ADVISORY
TRACING & LOCATION
BRANDPROTECTION
our story
PROFESSIONAL | PROMPT | PRECISE
We make the world a safer place for you to do business in.
We believe in challenging the status quo of international credit & risk management.
We do this by innovating service, compliance & technology standards.
our story
PROFESSIONAL | PROMPT | PRECISE
Founded in Australia in the 1970’s, GCS Group today is a world leading credit, collection & risk
management enterprise. With a team of more than 3,000 trained specialists located in over 90
countries, GCS has the expertise and international resources to protect its clients from financial and
reputational risk.
GCS’s strength comes from the collective capabilities and experience of its Partners & Agents. This
exclusive network of specialists understand legal requirements, monetary and language issues arising
from a diversity of cultures, which otherwise hinder offshore business transactions in today’s global
marketplace.
Unlike many perceived competitors GCS boasts a Partnership of the strongest kind, one with real offices
and ‘boots on the ground’ capabilities in every country in which it operates. All GCS Partners commit to
a thorough application, due diligence & approval process and adhere to strict compliance requirements.
GCS PARTNERS & AGENTS
the team
PROFESSIONAL | PROMPT | PRECISE
MANAGEMENT
ADVISORY BOARD
REGIONAL DIRECTORS
Neil Wood Founder and Chairman
of the Group
Samuel Omukoko Africa
Ebrahim F. Jawad MENA
Adam Wood CEO
Peter SorrentinoAmerica - North
Octávio José AronisAmerica - South
Sid KapurDirector - Operations
Greg CohenUSA
Vishal ChowdharySAARC
Michael CollyerDirector - Special
Projects
Kevin TerrellEurope - West
Vitaly E. ShevelEurope - East
compliance
PROFESSIONAL | PROMPT | PRECISE
Compliance standards vary from country to country, set by domestic government policy, legislation,
industry development and demand. For instance the US, Europe and parts of Asia Pacific enforce far
more stringent standards than those in developing countries. Accordingly, GCS client expectations are
more demanding, requiring a stated & proven compliance policy.
Leading the way in implementing international best practice standards, and in order to bridge the gap
in compliance regimes, GCS introduced the ‘Global Compliance Requirements Program’ or “GCRP”.
The GCRP was designed to address areas of vulnerability & risk and create a series of minimum global
standards for GCS Partners to adhere to. Specifically, the GCRP focuses on the following key areas:
This world first industry based global standard is copyright & trademark protected.
Domestically GCS Partners embrace their own domestic standards, as per the requirements of their
country; globally they support the introduction of the GCRP.
GCS continues to invest heavily in information & communication technology catering to local &
international requirements, and in 2005 developed its own proprietary ‘Global Case Management
System’ (the GCMS). The GCMS is an innovative and efficient ‘cloud’ based system, providing an
automated environment to manage organizational work-flow.
The GCMS assists users in effectively managing day-to-day activities and access real-time
information.
Clients can assign cases, add notes, view updates & account statements, generate reports and
communicate with GCS 24/7.
compliance
Data Protection & Information Security
Business Continuity
Financial Probity
Treating Customers Fairly
Risk and Change Management
ICT
best practice
PROFESSIONAL | PROMPT | PRECISE
Each client is allocated a personal account manager to oversee their requirements. To keep you
up-to-date with the status of your cases, the GCMS allows you to access ‘live’ account information
in the ‘cloud’ (via a secure password protected site). It is important to us that our clients know and
understand what we are doing on their behalf and that we are always available to discuss their needs.
ACCOUNT MANAGEMENT
GCS understands the legal requirements the highest possible recovery ratios. in collecting debts
domestically, regionally and globally and acts on its clients’ behalf in a professional, knowledgeable
and firm manner to provide a comprehensive suite of receivables management services.
ACCOUNTS RECEIVABLEGCS can assist to manage local and overseas receivables for clients with on going requirements.
All clients’ customers are dealt with sensitivity and the need to develop a win-win ethos. Based on the
circumstances, our expert credit management Partners will decide the best approach with you so as to
maintain an amicable working relationship.
DEBT COLLECTIONWith more than 100 offices in over 90 countries, GCS is a truly global debt collection agency. GCS
offers a bespoke service tailored to clients’ individual needs. This flexible approach, coupled with our
specialist teams of collectors and negotiators, ensures
COMMERCIALGCS is a world leading commercial collection agency, collecting high and low value accounts all over
the world across a variety of sectors.
CONSUMERGCS also specialises in the collection of consumer debt with a level of insight and expertise required by
Fortune 500 and MNCs.
Our collectors are specifically trained. They are able to resolve complex commercial issues as well
as take the initiative when debtors are stalling or buying time. They understand the importance of
escalating the intensity of the collection process according to the circumstances of each account.
GCS works closely with all regulatory bodies and authorities to ensure our processes are fully compliant
and data-handling systems fully secure.
Receivables Management
CREDIT REPORTSOffering credit facilities can see business grow at a phenomenal rate, however it is essential to
understand and limit one‘s risk. When companies request credit terms, GCS’s credit reports provide
valuable information to assist in safeguarding one‘s investment. Our reports provide key information
relevant to corporate background, financials, directors’ and shareholders’ data, as well as mercantile
trade information along with a company credit rating.
GCS provides local and international company credit reports at industry best prices, to help you make
informed decisions.
BUSINESS INFORMATIONIf one needs to know if the subject of an enquiry is the owner of property in Spain or Switzerland,
Austria or Australia, or in any of the 90+ countries GCS operate in; depending on the country and
consumer/commercial data available, GCS can assist in assessing risk and making decisions based on
facts, not rumours.
A wide selection of business information is available, such as asset searches, address verification, pre-
judicial search reports, government record searches, property searches, registration confirmation, and
many more.
Information
CUSTOMER/ DEBTOR LOCATIONGCS has invested heavily in the tools needed to locate your missing customers and debtors. Our
Partners and location agents are some of the most experienced in the business. They are equipped
with the latest technology necessary to ensure the highest quality results.
These days it is not enough to just locate the customer or debtor - you must be able to establish that
you have done so legally and ethically. GCS is acutely aware that it is acting in your name and always
acts within the permissible legal & ethical boundaries. Cutting corners never pays.
ASSET TRACING & RECOVERYOur solutions are designed to both maximise recoveries and mitigate loss. Wherever possible we will
work with you and your customers to find a solution which preserves your revenue stream. However,
once all options are exhausted we have the resources and expertise to handle the asset tracing,
recovery and disposal.
We use our experience to realise the maximum value of an asset, and where applicable identify goods
to be recovered and re-marketed promptly and efficiently.
KNOW YOUR EMPLOYEEWith an upsurge of negligent hiring lawsuits, workplace violence, theft, and other employee related
issues, employers recognize that the success of their business depends on the quality and loyalty of
their employees. The GCS Know Your Employee screening service streamlines the hiring process and
minimizes mistakes made in hiring decisions.
KNOW YOUR CUSTOMERKYC refers to the due diligence that financial institutions and other regulated companies must
undertake to identify their clients and ascertain relevant information relating to financial transactions.
This is a requirement under law in almost all countries around the world. Are you KYC compliant?
Tracing & Location
Verification
BUSINESS INFORMATION SEARCHIf one needs to know if the subject of an enquiry is the owner of property in Spain, Switzerland, Austria
or Australia, or in any of the 90+ countries GCS operate in, (depending on the country and consumer/
commercial data available), GCS can assist in assessing risk and making decisions based on facts, not
rumours.
COMPANY CREDIT REPORTOffering credit facilities can see business grow at a phenomenal rate, however it is essential to
understand and limit ones risk. When companies request credit terms, GCS’s Company Credit Reports
provide valuable information that will assist in safeguarding one’s investment.
DUE DILIGENCE REPORTDue diligence is the process in which confidential legal and financial information is exchanged,
reviewed and appraised by parties before a legally binding agreement is finalized. GCS perform this
important service for clients contemplating investments, strategic partnerships, mergers and/or other
business transactions.
CS has the resources to conduct international investigations to locate assets, investigate theft, fraud,
embezzlement & scams.
All investigations are performed discreetly with attention to detail meet client needs.
These services include:
Investigation
Class Investigative Action
Corporate Fraud
Insurance Fraud & Claims
Business Intelligence
Pre M&A Due Diligence
Executive Background
With increasing intellectual property right abuses, businesses turn to GCS for IPR and Brand Protection.
GCS international team of experts have the resources to perform covert & overt operations, provide
technical & physical surveillance, interact with customs officials, and perform other related necessary
investigations.
These services include:
GCS assist clients in designing and implementing world class risk management systems to manage
financial, technology, reputation, people and business related risks in an efficient and cost effective
manner.
Its consulting and advisory services team draws upon the experience of practice leaders from across
the globe from a wide range of industries.
Brand Protection
Consulting & Advisory
IP / Copyright Infringement
Anti Counterfeiting Investigation
Test Purchase Program
Verification of Counterfeit
Anti Piracy
Grey Market Investigation
