A Year of Happy

FEBRUARY 2017

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Let It Go, Hannah!10:25 a.m., Nov. 28, 2016, Store 36, Paragould, Ark. Cashier Hannah Bass smiles at a customer and child as they note that Hannah reminds them of a favorite Disney character: Anna from Frozen.

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4 LETTERS

5 IT’S MY WALMART

Own the Business

15 SPARK LOVE

Easy Ways to Celebrate Valentine’s Day!

31 WE ARE WALMART

Stories of Amazing Associates

37 ANNIVERSARIES

Who’s on the List?

56 CHECKOUT

Meet a Store

FEATURES

23 A Year of Happy Being Happy to Help makes

a big difference in stores and for customers.

27 Northern Lights Here’s how associates at the

northernmost Walmart in the U.S. bring cheer and exceptional service to their customers.

2 Walmartworld.com

Connie Frontiera, maintenance associate, Store 2618, Commerce, Mich.

ContentsFebruary 2017

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THIS SYMBOL MEANS THERE’S MORE WALMART CONTENT ONLINE OR AT

Walmartworld.com.ARTICLE Celebrate Black

History Month.

PHOTOS See memorable in-store moments in our new gallery.

MONEY Got your W-2 form? Get tips on how to read it.

BE THE FIRST TO KNOW!Subscribe to our email newsletter at walmartworld.com/SignUp.

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+ Washi Tape or Burger

José Garibi Stands Behind His Store’s Strawberries 6

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23I’m Happy to Help

Walmartworld.com 3

Contents

Ken Nelson Is a Truck Driver With a Big Heart 34

Chocolate-Covered Strawberries 21

How Associates in AlaskaServe Their Customers 27

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It’s My WalmartOwn the Business

TheBerryBest

One associate achieved success with his first VPI,

thanks to his customers’ love for strawberries.

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Editor in chiefJohn SoldaniJohn.Soldani@walmart.com

Content managerStephan Schlegel

We want to hear from you. Send your story ideas to wmworld@wal-mart.com or submit them atwalmartworld.com/YourStoryIdeas.

No responsibility can be accepted for unsolicited manuscripts or photographs, which must be accompanied by a self-addressed stamped envelope. The views expressed in this magazine are not necessarily those of the publisher or Wal-Mart Stores, Inc. Walmart World is a proprietary publication of Wal-Mart Stores, Inc., and is intended for use by Walmart at its discretion. The editor reserves the right to select and edit letters for publication. Some stories may appear in other publications, including those intended for external audiences. All material that you submit to Walmart World shall become the property of Wal-Mart Stores, Inc., and submission shall be deemed a transfer of all right, title, and interest to the materials submitted. Walmart World is not responsible for verifying the accuracy of material submitted by our readers. The views and opinions expressed on third-party websites do not necessarily state or re� ect those of Walmart World and are not meant to substitute for professional advice.

Stores: If you’d like your subscription numbers adjusted, please email us at wmworld@wal-mart.com.

Printed on partially recycled paper

Letters

Antwain [Antwain Donté Hill, “Thanks for All You Do,” December 2016] was my deli manager at Store 3035. I was the oldest associate on his team. He treated me with so much respect that I had no choice but to give him 100 percent each and every day he was there.

Eric Cox, department manager, maintenance, Store 3035, Washington, D.C.

Eric, thank you for writing us about Antwain Donté. We feel lucky to have met him!

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Associates frequently serve as mentors. Often, as shown by the story of Antwain Donté Hill, who was recently promoted to assistant manager at Store 5753 in Alexandria, Va., that role grows to impact life outside the store.

Antwain Donté usually kicks off the day with high fives for his associates. “There isn’t a person here I don’t speak to.” At his previous store, Antwain Donté joined the deli team and inspired them to increase sales about 20 percent month over month. He also helped 16 associates get their driver’s licenses for the first time and helped seven of them buy their first cars.

You inspire greatness.

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FROM OUR READERS

Thanks to You

Seen on Facebook

Here’s a list of the top books that taught and inspired me this year. … Greg Foran shared The Good Jobs Strategy with me and I see a connection to … Change by Design. We are making progress in designing a “system” for our associates that results in opportunities for them and an even better work environment. #ReadToLead

@dougmcmillonpresident and CEO of Wal-Mart Stores, Inc.

SOCIAL LIFE

Say “thanks” and read more thank you’s at walmartworld.com/Thanks.

Facebook

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It’s My Walmart

“It was my first time doing VPI. I knew I needed a product that would sell well, and many customers come in specifically for strawberries. They tell me they think our strawberries are a good quality at a good price, so they seemed like a great pick.”

Why I Chose Strawberries

JOSÉ GARIBI

Department Manager, Produce and Bakery

Store 5305 Chula Vista, Calif.

IT’S MY VPI

SIGN UP TO PLAYSign up for VPI on The

WIRE between the 10th and 20th of every month.

Are you winning cash this month? Check out

the VPI leaderboard and learn more about

the VPI program at walmartone.com/VPI.

+

My Volume Producing Item

Strawberries, 1 lb.

How I Increased Sales

“We put the strawberries on a display right where

customers come in. That worked

very well.”

My Results

September 2015 $6,603

September 2016 $10,848

Increase64%

My VPI Success Story

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He Makes the Di� erenceCustomers come from other towns just to see Edward. He helps at tax time by cashing refund checks, and he also helps ensure custom-ers don’t fall victim to fraud.

Watching Out for You“I make sure customers know who they’re sending money to. I also remind them that our check-cashing fees are some of the lowest around.”

The Protector

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Whether he’s processing tax refund checks or protecting people from scams, Happy to Help pin winner Edward loves taking care of his customers at the MoneyCenter.

DIFFERENCE MAKER

“I want to help every customer to keep them shopping at our store.”

Edward Peña

Learn more about Edward at

walmartworld.com/Edward.

+EDWARD PEÑA

MoneyCenter Associate

Store 3886

Won “Shades” pin

Edinburg, Texas

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Outstanding Service

A great customer experience starts

with friendly, helpful associates—an area

where this store went the extra mile.

Nuggets of WisdomAt this store, a “hidden gem” helps drive profit and keeps customers coming back.

Finding the “hidden gem” in your store is easy: Listen to customers— especially children. “We had kids running up with sad little faces because we didn’t have any more popcorn chicken,” says Maria Magaña, deli department manager at Store 2241 in Sunnyside, Wash. She and her team decided to make twice as much popcorn chicken daily and focus more on selling it. The results were “popping”: Up to 1,350 servings were rung up every day, making the store a popcorn chicken top-seller for Walmart nationwide.

Make your own “hidden gem” item a success with this team’s advice:

• Know your community. Maria prepares even more chicken for young customers on days she knows schools are closed.

• Give people their money’s worth. Deli associates consistently serve a proper portion of the chicken, keeping customers satisfied.

• Take pride in your department. Everyone pitches in to keep the deli clean and neat. Managers and associates remind each other to have a little fun every day, no matter how busy they are.

ON THE JOB

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It’s My Walmart

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“Having a passion for your store can do amazing things,” says Maria Magaña, deli department manager at Store 2241. Here, she makes popcorn chicken for Amy Smart, store manager, with the help of Jessica Gonzalez, who’s now an assistant manager at Store 1817 in Hermiston, Ore.

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It’s My Walmart

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Sandwich Party!

MY STORE, MY BRAND

Head to the deli counter for a taste of Prima Della—Walmart’s Private Brand of premium meats, cheeses, and spreads.

The Finishing TouchTo top off that sandwich, Prima Della offers three high-quality spreads: Delicatessen Honey Mustard, Pub Style Horseradish Sauce, and Delicatessen Style Mustard, made with white wine.

Quality and ValuePrima Della products are comparable to other premium deli brands, and they typically cost about 40 percent less.

Explore our other Private Brands at walmartworld.com/Brands. +

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Prime CutsThere are 22 Prima Della SKUs in poultry, pork, and beef, including Beechwood Smoked Black Forest Ham, Buffalo Style Chicken Breast, and Hickory Smoked Turkey Breast. All are made with natural ingredients.

Cheese, PleasePrima Della offers a variety of cheeses made with all-natural ingredients. These include Sharp Cheddar, Havarti, Swiss, Colby Jack, and more.

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Party On!We’re hosting the biggest birthday party

of the year—no RSVP required!

Customers will hear about the event duringNickelodeon’s Kids’ Choice Awards. Let’s wow them when they come to our stores! Birthday Event Kits arrive Week 6.

March 12thSunday

Birthday planning at Walmart is a piece of cake!

COMING TO A SUPERCENTER NEAR YOU!

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It’s My Walmart

Why Jesse Is Great “Jesse learned a lot from starting in asset protection—that you have to be fair, firm, and consistent. You have to build great rapport with people, and you have to be observant. He is very, very observant and detail-oriented.” Daryl Manning, assistant manager, Store 5817, Jacksonville, Fla.

Jesse’s Path to Management “Asset protection teaches you how to carry yourself, and you learn about shrink and safety andfollowing procedures. I wanted to do more, though, so I applied for an assistant manager trainee job, hit the floor, and didn’t stop.”

His Tips for Success · Have integrity, even if

no one is watching. · Be calm and in control

when making decisions. · Nothing is impossible.

Focus on what you want and pursue it.

Store Manager

JESSE MARTIN

PROMOTED TO

Store 556 Waycross, Ga.

JUST PROMOTED

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Who earned a promotion at your store? Tell us at walmartworld.com/YourStoryIdeas. +

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Sweet LoveCandy is

always a hit on Valentine’s Day. Pair it with an

adorable plush toy, and it’s a

can’t-miss gift.

Turn the page for more!

S ark LovepEasy Ways to Celebrate Valentine’s Day!

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Walmart at the OscarsFor this year’s Academy Awards, Walmart partnered with four directors to create films based on a Walmart receipt. Behind every receipt there’s a great story—and great Walmart associates.

The films air on Feb. 26, but you get a sneak peek!

Keep an eye on WalmartOne.com for more.

PREMIERES OSCAR SUNDAY LIVE FEB 26 7E|4P

6 E VERYDAY ITEMS4 DIREC TORS

3 UNIQUE FILMS

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Get CozyBarbara pulls out extra

blankets and pillows for movie night.

Caterpillow Pillow Cover

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Spark Love

BARBARA WOOD

Assistant Manager

Store 1043 Pauls Valley, Okla.

Barbara and her family—(left to right) Brandon Francois, Nora, and Haliyah—cuddle up to watch Diary of a Wimpy Kid, a family favorite.

What’s on the MenuBarbara likes to serve fresh pizza and breadsticks from

the Walmart deli.

Marketside Cheesy Breadsticks

Press PlayFamily-favorite movies

include just about anything animated,

plus kid-friendlylive-action films.

Diary of a Wimpy Kid1, 2, & 3 DVD

Sweet Treats Candy and a stack

of movies are a perfect match.

Russell StoverPecan Delights

Memories That Matter

TRY IT MY WAY

One of the ways Barbara shows her love for her family? Special movie nights.

I’ve been hosting family movie night for at least 10 years.I started it as a way to spend quality time with my four nieces and my nephew, who would come over when they were little. Now, I’ve made ita special tradition with myown kids and my husband.My nieces and nephews still join us occasionally, too.On those nights, we have kids in the house ranging from 2 to 15 years old! Snacks are an important part of our ritual. We include treats like cream soda and kettle corn mixed with M&M’s. For movies, our family enjoys new releases and classics like The Wizardof Oz. We usually watch at least three movies—until everyone falls sound asleep. This is an inexpensive way to enjoy one another’s company, whether it’s a special occasion or not. The kids look forward to it. Even the teenager says it’s fun. It’s not just about watching a movie. We’re making memories.

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Spark Love

HOW-TO

Be Your Own Florist Three options for displaying the fl owers you get from—or give to—your love.

TRADITIONAL TWIST

Selected flowers: three to five various solid-colored bouquets of mini-carnations

• Gather groupings of five to eight mini-carnations of the same color.

• Wrap floral tape around the bunches of stems to hold them together. Repeat with other colors.

• Gather the groupings in one hand and arrange them at different heights.

• Trim the stems to the desired length for your vase. Add other flowers or grass as fillers.

Floracraft Floral Tape, 1/2" by 60', mini-carnations (available at Walmart)

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MODERN TWIST

Selected flowers: three long-stemmed roses; grass or reeds

• Cut wet floral foam to fit inside a short vase or mug. Fill with water.

• Cover the foam with floral moss for a natural look.

• Trim the ends of each flower to the desired length. Insert into foam.

• Add grass or reeds as fillers.

The Pioneer Woman Flea Market Happiness Red/Turquoise Decorated Mug, roses (available at Walmart)

SWEET AND SIMPLE

Selected flowers: half a dozen or more roses

• Cross roses one over the other to form a spiral pattern. Secure with floral tape.

• Trim stems to match the height of your vase.

• Add glass decorative beads.

Panacea Decorative Glass Mini Gems 12 oz Lustre Clr, roses (available at Walmart)

Pro Tip Group mini-carnations

together with floral tape to get bigger,

fuller-looking blooms.

MODERN TWISTMODERN TWIST

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How to Love Your Refund

QUICK TIPS

This decision tree can help you make the most of your tax refund. Don’t forget:

You can still get tax help in-store.

Start Here

Do you have either high-interest debt or a savings account with fewer than three months of emergency funds?

Is the interest rate on your debt higher than the yield

on a savings account?

Do you need income-generating

sources for retirement?

401(k)Save for retirement and get

matching contributions! Go to the Money for the

Future tab on WalmartOne.com/Money to enroll.

PAY DOWN DEBTGetting rid of

high-interest debt frees up money for investing or saving for the future.

SAVE If your debt is

manageable, stash away at least three months of expenses for a rainy day.

Spark Love

Yes

Yes NoYes

RESULTS

No

Saving hasn’t been my priority.

Interest is weighing me

down.

I need some help planning for retirement.

PURCHASEInvest in your quality

of life. Consider buying necessities like tires or splurging on a smart watch; stash the rest.

No

My 401(k) is solid!

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Chocolate-Covered Strawberries

RECIPE OF THE MONTH

So simple. So delicious. These are the perfect treat for all of your valentines.

Prep time: 15 minutes, plus resting time

1 cup white chocolate chips 2 tsp Great Value

All-Vegetable Shortening, divided

1 cup dark or milk chocolate chips

1 pint strawberries, with green tops, rinsed and thoroughly dried

1. Line a baking sheet with wax paper.

2. Place white chocolate chips and 1 tsp vegetable shortening in a microwave-safe bowl. Microwave on high for 1 to 2 minutes, or until melted, stirring after 1 minute. Repeat with dark or milk chocolate chips in a separate bowl.

3. Dip strawberries into preferred bowl of melted chocolate and place on wax paper. (Make sure strawberries are completely dry to avoid crumbling chocolate.) After coated strawberries are hardened, dip a fork into the chocolate and drizzle onto strawberries, using white chocolate on dark chocolate and vice versa.

4. Let strawberries rest at room temperature in a cool place for 1 hour, or refrigerate for 30 minutes. Keep in a cool place until ready to serve.

Makes 6 to 8 servings. Per serving (2 large or 3 medium strawberries): 204 calories, 11 g fat (8 g saturated fat), 4 mg cholesterol, 27 mg sodium, 27 g carbohydrate, 1 g fiber, 1.5 g protein

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As year two of Happy to Help begins, associates from Store 2618 in Commerce, Mich., look back at the program’s

impact. “Our Clean, Fast, and Friendly score has gone up,” says Lee Crawford, store manager, and that’s just the start of how

Happy to Help has made these associates and their customers smile.

A Year ofHappy

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Spark Love

Celebrate Your Valentines!Make their hearts skip a beat with these top picks, all available at Walmart.

10 ITEMS OR LESS

1.Stuffed AnimalThe adorable sloth is the newest addition to Walmart’s top-selling $19.98 plush collection.

2.CupcakesCustomize these store-made cup-cakes and be the hit of the party.

3.ConnectionsFrom HallmarkCharm BraceletThis stainless steel bracelet includes five charms that celebrate love. Easily add more charms (soldseparately).

4.Love PendantThis sterling silver heart pendant has diamond accents and hangs from a dainty chain.

5.Pride &PrejudiceBased on Jane Austen’s classic novel, this adaptation is the perfect date-night movie.

6.Big HeartExpressionsMade in the USA!Impress with a sweet sentiment in a jumbo greeting card.

7.Lindt Strawberries and Cream WhiteChocolate TrufflesTwo words to describe these sweet bites? Delicious indulgence.

8.Versace ManEau FraicheThis seductive scent for him features notes of musk, amber, and sycamore wood.

9.Hershey’sConversationKisses Message HeartLeave your valentine a treat and a message of your affection—a recording function is built in.

10.Heart-Shaped WreathShow love on the front door with this new burlap wreath.

1.

2.

3.

10.

4.

5.

8.7.

9.

6.

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Teaching Outstanding Service“After I won, lots of people asked about my pin,” says Saida Moudnani, department manager, grocery. “They loved hearing my story, and it got them thinking about what they can do to win.”

Saida set a strong example: A customer came in looking for a special type of water that her husband needed as part of cancer treatment. The store didn’t have much on hand, so Saida arranged for her store to receive extra amounts.

When the cases came in, Saida let the customer know, and she also made sure to ask her about her husband’s health. The customer raved on Facebook, leading to Saida’s award.

“Oh my gosh—it really made me happy!” Saida says. “Happy to Help shows how much the company believes in taking care of customers.”

Celebrating Great WorkStore 2618’s Clean score has gone up thanks to maintenance associates like Connie Frontiera, who works third shift. Her thorough cleaning of the men’s restroom inspired one customer to tell Lee it was so neat it “felt like home.” This hard work earned Connie a Happy to Help pin.

“It feels so good to be recognized,” she says. “I’m going to do my job anyway, but it really is nice for someone to notice.”

As the store manager, Lee likes how Happy to Help lets him honor associates whose work sometimes may be taken for granted. “Giving pins out throughout the shifts and departments shows everybody is appreciated,” he says.

Quick Tip Tiny noticeable things matter.

Quick Tip Have genuine interest in your customers.

Number of Happy to Help pins awarded (and stories

submitted to Home Office) since February 2016

110,000+

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Walmartworld.com 25Walmartworld.com 25

Increasing MoraleJonah Gutierrez, Photo Center associate, won his Happy to Help pin after a grateful customer wrote a letter to Doug McMillon, president and CEO, Wal-Mart Stores, Inc., about Jonah’s service.

Jonah, who’s been with Walmart for about 10 years, has watched his store become a happier place since Happy to Help began. “I think it’s increased morale,” he says. “It means a lot to be recognized and know that you’re helping the customers get what they need.”

To add to the fun, pin winners are posted on the store’s Facebook page. “My family went crazy when they saw me on Facebook,” Jonah says. “I had so many good things said about me!”

Quick Tip Make eye contact with customers.

Number of special divisional pins each

division leader can give out per quarter

5

Number of divisional pin winners chosen

this past year

75+

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Fairbanks, AlaskaLocal Time 10:25am

It takes a special team to stay happy in one of the coldest, darkest places in the country. Even at temperatures of -30 F, associates at Store 2722 in Fairbanks, Alaska, keep customers—and each other—smiling by taking outstanding customer service to the extreme.

Fairbanks, AlaskaLocal Time, 10:25 a.m.

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MARCH/APRIL 2017

Associates Deserve Accolades“Happy to Help encourages associates to go above and beyond,” says Lee. Like many managers, he submits pin-winner stories and pictures to the Home Office. There, Brock McKeel (above left), senior director, Central Operations, and Roy Biles (above right), senior manager, Central Operations, hang the photos on Executive Row, so company leaders can see them every day. “It’s great that leadership sees what our people are doing,” Lee says. “Associates deserve the accolades.”

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Celebrate Happy to Help! Use the materials in the latest Happy to Help Kit to build a recognition board in your store! Visit walmartworld.com/HappyToHelp for more stories of pin winners and the things they do for customers.

Approximate number of pin-winner stories

sent to the Home Office every week

3,000

New Pins!Associates have voted,

and 2017’s pins have been chosen. Here’s a sneak peek at the one for March/April. How will you win yours?

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SERVICE FOR THOSE WHO SERVEFebruary marks 30 years of service for Command Sgt. Maj. Vento Collins, customer host at Store 2722, who started at the store in September as part of his transition away from active duty. He knows better than most the needs of the military families in the area.

The area’s strong military presence means that many families in Fairbanks are from other places. “They’re not used to the conditions up here,” says Vento. “So they count on us to help them prepare for life in Alaska’s interior. We’re here for them, day and night.”

Chelsea Campbell and Carl Geist, department manager, toys

I’ve lived in Fairbanks for 75 years. The associates

here are so helpful.Pat Johnson,

customer (shown left)

Dominique Green, department manager, furniture

Christy Stipe, order fulfillment associate, Bush department

Lhynda Caruso-Santos, order fulfillment associate, Bush department

Janine “Nene” Thompson,Bush department supervisor

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BRAVE THE ELEMENTSAt -30 F, common tasks like unloading trucks become an arctic adventure. Five minutes into the job, icicles are already forming on the flushed faces of these associates.

“It doesn’t matter if you’re an assistant manager or a sales associate,” says department manager for fabrics, crafts, and stationery, Chelsea Campbell. “We all share the responsibility of getting the job done for our customers.”

ALASKA BUSH PROGRAMAcross the state, many people live in areas that can’t be reached by road or ferry. Store 2722’s Bush Program serves customers in remote areas who need everyday products … or help Christmas shopping. The Bush team takes orders, picks the items from the floor, rings them up, processes the postage, and packages them on pallets. The U.S. Postal Service delivers them by plane or boat.

EVER-READY Automotive associate Jessie Smith helps customer Cynthia King with 150 pounds of dog food for her three large-breed dogs. “These associates are always ready to help,” says Cynthia. “That’s why I shop here.”

INTO THE WILD

Trish Stipe,sales associate, Bush department28 Walmartworld.com

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We Are Walmart

Walmartworld.com 31

Stories of Amazing Associates

Warm-Hearted

Reggie Crane spreads light to

his customers and community by

giving back wherever he can.

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EQUIPPED FOR LIFE IN FAIRBANKS (from top)Like many customers, associate Richard Wilson uses an all-weather extension cord to keep his car battery from freezing up.

Store 2722 is one of the first stores to receive boots—as early as August—so that customers are ready before the snow hits. “They aren’t just any boots,” says Debra Stephens. “These are rated for -52 F.”

In winter months, sunlight is scarce. Lamps like this HappyLight on Nuanchan “Nuey” Deam’s desk keep customers and associates smiling.

+See more about Store 2722 in Fairbanks by visiting walmartworld.com/Alaska.

We give the customers what they need to live

well in Fairbanks.Henry Baker,

assistant manager, softlines and domestics

Richard Wilson, department manager, electronics

Debra Stephens, department manager, shoes

Nuanchan “Nuey” Deam, office associate

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Firefighters Ryan Stephens (far left) and Justin Ellison (far right) thank Reggie Crane for his continued generosity.

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We Are Walmart

32 Walmartworld.com

“If you put a good hand out, a good hand will come back,” says Reggie Crane. Growing up in a low-income household, he often depended on the generosity of others. Now, he’s paying it forward.

“When I realized our local firefighters had to buy their own meals, I knew I had to do something,” Reggie says.

With management’s permission, Reggie gave the firefighters Walmart gift cards to ease the financial burden. He’s also championed fundraising events for the fire department, like a dunking booth in the store’s parking lot. One year, thanks to Reggie’s efforts, the store even donated the firehouse’s Thanksgiving dinner.

“Reggie takes pride in and ownership of the entire store, not just his department,” says Jessica Edwards, co-manager, Fresh.

Reggie is also the purchasing liaison for Harvest House, a nonprofit that donates hygiene packages to women rejoining society after serving time. Reggie explains, “One of the heads of the organization is a regular customer. She said she needed help buying in bulk. If a customer needs help, I want to help.”

Helping Hand

REGGIE CRANE

Department Manager, Meat

Store 992 Tulsa, Okla.

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When their work schedules allow, husband and wife Kamil Faraj and Methal Al-saegh walk to Store 1104 together. Methal, a Photo Center technician and electronics sales associate, and Kamil, an in-stock associate, don’t see each other much during their shifts, but their time together at Walmart is special.

The couple first met in Syria. Methal moved there from Iraq to seek refuge from the war. Kamil offered her a job at the computer business he owned while she waited for resettlement.

“Kamil helped me a lot,” Methal says. “I was alone, and he supported me.”

Over time, the two fell in love. After Methal’s resettlement application was approved, they got married. Then Methal helped Kamil move to Canada.

Eventually, the couple found work at Walmart, where they are grateful for the store’s open door policy and kind, supportive management. “Both Methal and Kamil take pride in their work,” says Lui Stefanucci, co-manager.

Mutual Support

Store 1104 Vancouver, Canada

Walmartworld.com 35

0217_Profiles_Methal_Canada.indd 35 1/18/17 3:49 PM

Usually, when Ken Nelson drives to a Walmart store, his truck is full of merch-andise. His favorite trips, however, are ones where he has a special passenger.

Ken is active with Walmart Heart, a driver-sponsored program that provides a special day for chronically ill children. At each event, the child gets a place of honor in front of a convoy that makes its way to a Walmart store, where the child is surprised with a fun party.

During his 14 years with the company, Ken has participated in about 65 Walmart Heart events. “It’s a joy to see these kids enjoy themselves and get time away from their struggles,” he says.

Ken’s big heart also led him to help fellow associate Greg Diehl, a former yard driver at Distribution Center (DC) 6069. After learning that Greg’s son had spina bifida, Ken and the rest of the St. James Walmart Heart team organized a Walmart Heart event for the boy.

“It really helped me realize just how much Walmart does for the community,” says Greg, now an overnight support manager at Store 27 in Salem, Mo.

Heart MattersKEN NELSON

Truck Driver

DC 6069 St. James, Mo.

We Are Walmart

Ken Nelson (right) helped organize a Walmart Heart event for the son of Greg Diehl (left). “We saw how much [Greg] was doing for his family and wanted to give back,” Ken says.

34 Walmartworld.com

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Walmartworld.com 37

Anniversaries

February 2017

Company Fact Sam Walton and

Helen Robson were married on Feb. 14, 1943,

in her hometown of Claremore, Okla.

Associate Fact This month, 144

amazing associates are celebrating their 30th

anniversary with Walmart.

0217_Anniver_Opener (Working Copy).indd 37 1/19/17 10:45 AM

36 Walmartworld.com

We Are Walmart

When Store 5461 had its grand opening in September 2015, Gerry Kaady, assembler, led approximately 300 new associates in the Walmart cheer—using American Sign Language (ASL).

Gerry and his wife, Lezley Kaady, an apparel associate, are two of six deaf associates at Store 5461. “It’s nice to work with other deaf people,” Lezley says, “and we do get to help deaf customers.”

Indeed, the number of ASL–fluent associates at Store 5461 makes it a popular shopping destination for deaf customers, says Personnel Coordinator Francisca Singh-Blunk. “It makes them more comfortable to have someone to sign to.”

Even nondeaf associates are starting to pick up signs, to better communicate with their deaf colleagues and customers.

“We’re talking about doing a six-hour class for ASL soon. I’m excited about it,” says Gerry, who will be teaching some of the basics. “I love working here.”

Sign-sational StoreStore 5461 Vancouver, Wash.

Give me a squiggly! Deaf and ASL–fluent associates at Store 5461 sign out the Walmart cheer.

0217_Profiles_Deaf_Gerry.indd 36 1/18/17 3:50 PM

Walmartworld.com 39

Sammy Sappington H0 9755 Pearl, Miss.

Lou Landrus WM 89 Camdenton, Mo.

Trent Cockrum WM 15 West Plains, Mo.

Bonnie Putnam WM 30 Dexter, Mo.

Durinda Moore WM 87 Minden, La.

Jesse Garza WM 6786 McAllen, Texas

Judy Loafman WM 453 Malden, Mo.

Anita Tipps WM 454 Fairfield, Ill.

Tammy Wheeler WM 454 Fairfield, Ill.

Carolyn Slaughter WM 690 Elizabethton, Tenn.

Rick Beemer LG 9848 Bentonville, Ark.

Michelle Warren WM 80 Columbia, Mo.

Evelyn Blevins WM 92 Aurora, Mo.

Joy Ryals WM 205 Philadelphia, Miss.

Maxine Hubbard WM 404 San Marcos, Texas

Marc Killman WM 216 Marion, Ill.

35-year associates not pictured

40-year associatesnot pictured

Robert Walker LG 6008 Bentonville, Ark.

Janet Lawyer WM 79 Joplin, Mo.

Glenda Lacey WM 111 Chanute, Kan.

Risa Winn WM 36 Paragould, Ark.

Sheldon Lindsey WM 1597 Tulsa, Okla.

0217_Anniversaries_35y_Grid (Working Copy).indd 39 1/18/17 4:01 PM

38 Walmartworld.com

Rose Bayliff WM 674 Gallatin, Tenn.

Anniversaries / 45, 40, & 35 Years

40years

35years

Carol Vaughan H0 8005 Rogers, Ark.

Warren Greeno LG 6819 Loveland, Colo.

Mary Griffin WM 3628 Simpsonville, S.C.

Martha Rodgers WM 120 Humboldt, Tenn.

Laura Krutsinger WM 198 Salem, Ill.

Kim Rosenburgh WM 224 Mount Vernon, Ill.

Deborah Fretwell WM 738 Camden, Tenn.

Rita Fusilier WM 738 Camden, Tenn.

Miriam Barroso Cosme WMPR 3680 Bayamon, Puerto Rico

45years

Thomas Litsey WM 729 Bardstown, Ky.

Elaine Williams WM 284 Mansfield, Texas

0217_Anniversaries_35y_Grid (Working Copy).indd 38 1/18/17 4:00 PM

Family Reunion Rose’s relationships with her fellow associates go beyond work.

A few months ago, a big group of us who had worked at this store for years got together for dinner. Some have retired, some have moved to other stores, and some of us still work here, so it was good to have a chance to all be together again. We got to catch up and talk and laugh— it was like a family reunion.

Family has always been impor-tant to me, whether it’s my sister and brother, who live with me, or my Walmart family. Working here, we share the ups and downs of life with each other. I love the people I work with.

45years

Store 674

Stores/Facilities Worked In 1

Hire Date Feb. 1, 1972

Gallatin, Tenn.

2Positions Held

ROSE BAYLIFFCAP 1 Associate

0217_Anniver_List_profiles-list-1 (Working Copy).indd 41 1/18/17 4:16 PM

Anniversaries / Alabama—California

Alabama 30 years

Katrina Tyler WM 394 Moulton

25 yearsJohn Battles Jr. WM 301 Gadsden

Clarice Bettner WM 991 Mobile

Evelyne Boothe WM 764 Bessemer

Darin Gunter WM 1481 Homewood

Sandra Hale WM 662 Decatur

Emma Helms WM 662 Decatur

Penny Holley WM 5903 Phenix City

Marvie Jacobs WM 432 Talladega

Johnny Kirkland WM 604 Dothan

Janice Madison WM 1158 Birmingham

Tammy Martin WM 394 Moulton

Kayla Minton WM 298 Boaz

Judith Moffett WM 432 Talladega

Martha Morgan WM 1284 Phenix City

Patricia Morton WM 375 Huntsville

Donna Steapleton WM 298 Boaz

Deanna Woodall WM 662 Decatur

20 yearsTamara Alvarado WM 734 Enterprise

Barbara Battles WM 301 Gadsden

Regina Berry WM 316 Attalla

April Bradford WM 2111 Birmingham

Debra Brown WM 809 Oxford

Inez Burkhart WM 691 Fort Payne

Maythion Casteel LG 6006 Cullman

Terry Catchings WM 730 Sylacauga

Li Ping Chang WM 1229 Hoover

Cathy Coley WM 809 Oxford

Thelma Effinger WM 700 Selma

Amanda Franks WM 660 Muscle Shoals

Karen Hart WM 2690 Madison

Jessica Lazarus WM 4581 Mobile

Steve Marler WM 853 Mobile

George Martin WM 5197 Owens Cross Roads

Tammy Milling WM 715 Tuscaloosa

Teresa Montgomery WM 316 Attalla

Patricia Nichols WM 700 Selma

Joann Riggsby WM 730 Sylacauga

Dwight Robertson LG 6006 Cullman

Jeffery Strickland WM 734 Enterprise

James Thomson WM 4333 Fairhope

Arizona 30 years

Ricky Hardage LG 6831 Buckeye

25 yearsJulie Bennett WM 5186 Gilbert

Karen Hopponen WM 4430 Maricopa

Jeffrey Hughes WM 5626 Tucson

Caryl Lawrence WM 4451 Queen Creek

Melina Rivera WM 5626 Tucson

Betty Tomes WM 3360 Chandler

Janice Tysoe WM 1149 Safford

20 yearsWilliam Brown HO 9594 Chandler

Elisa Carrillo LG 7013 Casa Grande

Toshi Dillow WM 3730 Prescott Valley

Betty Espinoza WM 2113 Phoenix

Dottie Klitscher WM 1532 Glendale

Daniel Lammes WM 6480 Chandler

Jorge Mussot WM 1240 Sierra Vista

Angela Patterson WM 2512 Phoenix

Mary Puskarov WM 2051 Kingman

Kathie Wagner WM 1746 Tempe

Melissa Wright WM 3730 Prescott Valley

Arkansas 30 years

Shelly Bayham HO 8635 Bentonville

Donald Brake HO 9951 Bentonville

Michael Bright HO 6162 Bentonville

David Frevert HO 9138 Bentonville

Charles Guthrie HO 8050 Bentonville

Michael Hancock WM 318 Arkadelphia

Donald Heins LG 8098 Bentonville

James Lewis LG 6801 Bentonville

Kenneth Loper LG 8098 Bentonville

Juanita Mix HO 8037 Bentonville

Tim Neale HO 6117 Bentonville

Larry O’neal HO 8600 Bentonville

Alvern Olson HO 8065 Bentonville

Micheal Westfall WM 358 Alma

25 yearsWillie Anderson LG 6818 Searcy

Joy Beuley WM 128 Jonesboro

Jeanine Binder HO 8544 Bentonville

Clifford Bolinger HO 7781 Bentonville

William Burns WM 54 Springdale

Jennifer Bussey WM 102 Stuttgart

Edward Cleek LG 6801 Bentonville

Mary Coffee WM 58 Russellville

Patricia Dalton LG 8098 Bentonville

Chad Ducote HO 8777 Bentonville

Danny Etchison WM 54 Springdale

John Forthman WM 5244 Little Rock

Scott Friederich HO 8544 Bentonville

Danny Guillory HO 8701 Bentonville

Robert Hall LG 8234 Searcy

Dennis Horn HO 8110 Bentonville

Kathleen Huber HO 8963 Bentonville

Samuel Kem HO 7959 Bentonville

Ladonna Lucas WM 6960 Siloam Springs

Linda Marlin WM 54 Springdale

Cathie Merkey HO 8635 Bentonville

Kelly Mitchell HO 9124 Bentonville

Robert Morrison HO 9257 Bentonville

Cynthia Reckner WM 373 Huntsville

Larry Rich WM 229 Trumann

Greg Sanny WM 100 Bentonville

Carol Scheett WM 83 Magnolia

Tammy Skahan HO 9600 Bentonville

James Smith HO 9002 Bentonville

James Stevinson HO 8495 Bentonville

Sharon Thomas WM 144 Fayetteville

Janice Van Allen HO 9473 Rogers

Willie Washington WM 261 Hot Springs

Peggy Williams HO 8002 Bentonville

Shawn Zochert HO 4125 Bentonville

20 yearsSusan Atkinson WM 125 Fort Smith

James Baker LG 6018 Searcy

Robert Beidleman II HO 6103 Bentonville

James Bell HO 8029 Bentonville

James Binder HO 8691 Bentonville

Charlie Bookout LG 6094 Bentonville

Susan Brown HO 8825 Bentonville

Conda Chandler WM 261 Hot Springs

Carl Conner WM 55 Booneville

John Daniels HO 9124 Bentonville

Cynthia Davis WM 358 Alma

Tina Davis LG 6018 Searcy

Vicky Felterman WM 141 Fort Smith

Gloria Freeman WM 141 Fort Smith

Courtney Graves LG 6007 Fort Smith

Derreck Greene WM 359 Fayetteville

Mel Hacker HO 8349 Bentonville

Audie Hale WM 125 Fort Smith

Sandra Harper HO 8335 Bentonville

Chad Helms HO 8616 Bentonville

Robert Henson WM 141 Fort Smith

Jennifer Howard LG 6007 Fort Smith

Leslie Irvin HO 8898 Bentonville

Paul Jacobs WM 16 Van Buren

Jennifer Jones WM 358 Alma

Jerry Jones WM 157 Searcy

Kevin Kimbrough WM 125 Fort Smith

Dianna Legare WM 261 Hot Springs

Janet Lockett HO 8076 Bentonville

Iva Loughridge WM 141 Fort Smith

Jeannie Mccormick WM 125 Fort Smith

Janelle Mejia HO 8719 Bentonville

Betty Monk WM 3331 Pine Bluff

John Morrison WM 4 Siloam Springs

Tambria Morse WM 141 Fort Smith

John Oates LG 6082 Clarksville

Jesse Pinkston WM 4579 Fort Smith

Stephen Ricker HO 8038 Rogers

Jennifer Rodgers WM 5 Conway

Vicki Saiz HO 9149 Fayetteville

Bryan Sander LG 6018 Searcy

Tresa Sargent LG 6007 Fort Smith

Elizabeth Spencer WM 3231 Greenwood

Kevin Stephens HO 7856 Conway

Pamela Thompson HO 9085 Bentonville

Syria Walton WM 45 Jonesboro

Connie Williams HO 9567 Bentonville

Eric Wise LG 6003 Searcy

Jesse Wood HO 8612 Bentonville

Michael Wright HO 9585 Bentonville

California 30 years

Jeannett Washington WM 4101 Long Beach

25 yearsMatt Angell WM 1760 Folsom

Kevin Austin LG 6821 Porterville

Corene Becker HO 9677 Roseville

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Anniversaries / California—Florida

Verian Booker HO 9677 Fresno

Teresita Castro WM 1899 Riverside

Clarita Chapman WM 3587 Rocklin

Javier Chavez WM 1651 American Canyon

Linda Cicinelli WM 1988 Roseville

Susan Elliott WM 5980 Granite Bay

Tonya Halliburton WM 3587 Rocklin

Eugene Johnson WM 1704 Vacaville

Kellie Newton WM 1588 Victorville

Rene Padilla WM 1555 El Centro

Orville Powell WM 4393 North Highlands

Sharon Smith-Violett WM 1988 Roseville

Sandra Trujillo WM 5981 Carmichael

Cathrine Wear WM 1760 Folsom

20 yearsGriselda Acevedo WM 2458 Salinas

Peter John Acosta WM 2537 Redding

Maria Andrade WM 2458 Salinas

Tina Boggess WM 1979 Clearlake

Cindy Boyd WM 1941 Glendora

Cheryl Butts WM 2536 Tulare

David Chisley WM 5609 Vallejo

Randal Coine WM 3524 El Cajon

Mary Cuthbert WM 2218 Foothill Ranch

Maria Diaz WM 2458 Salinas

Juventino Gallegos WM 1899 Riverside

Elvira Gamez WM 2001 Fresno

Thomas Gibson WM 2206 Laguna Niguel

Alice Givans WM 2291 Chula Vista

Olga Gouzy WM 2401 Duarte

Michelle Heckathorn WM 2177 San Diego

April Kageyama WM 1747 Perris

Sonia Lopez HO 7888 La Puente

Denise Lujan WM 1587 Modesto

Jack Mccomb WM 1826 Visalia

Ramon Mendoza WM 1917 Santee

Anita Morales WM 5683 Elk Grove

Karlo Orola WM 2280 Mountain View

George Palomino WM 2536 Tulare

Nidia Paredes WM 2297 Stevenson Ranch

Theresa Ponce WM 3180 South Gate

Angie Salinas WM 1853 Hemet

Rosa Sanchez WM 5751 Salinas

Sandra Santos WM 1583 Madera

Jolavern Sharpe WM 5632 Fresno

Argelia Sosa WM 5335 Brawley

Shannon Torres WM 1840 Manteca

David Trevino WM 1693 Redlands

Joe Villicano WM 1574 Bakersfield

Colorado 30 years

Debra Adamson LG 6019 Loveland

Teddy Dodd LG 6819 Loveland

Robin Nicholson WM 2729 Fort Collins

Cheryl Swets WM 2729 Fort Collins

25 yearsJanet Farmer WM 980 Greeley

Julia Libert WM 5370 Longmont

Pamela Morrill WM 966 Cortez

Donna Sirhall WM 1252 Highlands Ranch

Jennifer Sprenger WM 2729 Fort Collins

Joann Trammell WM 3175 Colorado Springs

20 yearsDiane Elam WM 842 Canon City

Linda Hosl WM 3867 Westminster

Robert Lawrence WM 1280 Grand Junction

Camilla Parker WM 4639 Elizabeth

Katherine Perches WM 980 Greeley

Sharon Pinkert WM 3019 Thornton

Bobbie Ralls WM 1200 Colorado Springs

Dana Roy LG 6019 Loveland

Delaware 30 years

Hoong Chow WM 5039 Camden

20 yearsBrett Connor WM 2791 Georgetown

Crystal Logan LG 7034 Smyrna

Brenda Shafer WM 1741 Milford

Altrina Whitaker WM 2460 Seaford

District of Columbia

25 yearsJohn Boyd WM 5968 Washington

Florida 30 years

Susanne Berman WM 5347 Estero

Glinda Blanton WM 1068 Sebastian

Karen Chmielewski WM 623 North Fort Myers

Carlos Colon WM 4262 The Villages

Julius Gatlin WM 771 Merritt Island

Hope Hardy WM 859 Lake Wales

Roberta Rudisill WM 1004 Bradenton

Kevin Stout WM 4354 Naples

25 yearsAna Amortegui WM 1590 Hialeah

Michelle Black WM 944 Crestview

Karl Black Jr. LG 6820 Brooksville

Robert Cassidy WM 1702 Melbourne

Tamatha Couch WM 3484 Pensacola

James Davis LG 7038 Fort Pierce

Marie Dominguez WM 1702 Melbourne

John Emmons WM 919 Fort Walton Beach

Debra Gambino WM 3538 Melbourne

Nichola Grant WM 3311 Miami Gardens

Patricia Hall HO 8085 Kissimmee

Ernest Johnson WM 1207 Callaway

Janice Johnson WM 5365 Melbourne

Debra Mattingly WM 5264 Osprey

Kimberly Mcleod WM 3526 Brooksville

Carl Merritt WM 649 Titusville

Bernadette Ogletree WM 990 Milton

Kathy Patterson WM 3307 Crawfordville

Giselle Provost-Heron WM 2459 Sarasota

Nancy Spearing WM 1104 Inverness

Christine Thornell WM 1589 Delray Beach

Wayne Waggy WM 944 Crestview

20 yearsWalter Ahrens WM 2081 Clearwater

Herbert Albrecht WM 1068 Sebastian

W Arndt WM 1081 Gainesville

Fignole Augustin WM 5250 Kissimmee

Marvin Balduff HO 9755 Kendall

Edward Bowes WM 705 Mount Dora

Iris Cerrato WM 5854 Miami

Allen Colwell WM 2627 Tampa

Donald Cory WM 5997 Orlando

Charlotte Cumming WM 1847 Ocala

Charles Cutlip WM 3538 Melbourne

Lauriano Espino WM 5391 Naples

Susan Fitzsimmons WM 967 Spring Hill

Norma Flores WM 2091 Doral

Eugene Freeman WM 649 Titusville

Wilfredo Gerena WM 769 Venice

Loyola Gonzales WM 1225 Orange Park

Sheila Gunvalsen WM 1068 Sebastian

Jody Hill WM 582 Port Orange

Elva Huerta WM 1589 Delray Beach

Elaine Jenkins WM 5034 Fort Myers

James Johnson Jr. WM 538 Gainesville

Mary Jones WM 2081 Clearwater

Teresa Kent WM 705 Mount Dora

Tamara Kever WM 582 Port Orange

Angela Levanduski WM 800 Leesburg

Linda Mcdonald WM 818 Panama City Beach

Ronnie Newsome WM 1375 Marianna

Elevena Nez WM 1004 Bradenton

Esther Ormsby Swaby WM 2727 Florida City

Daniel Palmer WM 5055 Naples

James Patron Jr. WM 3782 Orlando

Deborah Perdue WM 705 Mount Dora

Darlene Puckett WM 2920 Orange Park

Melinda Rassman WM 890 Orlando

Russell Reed WM 705 Mount Dora

Jamie Rickard WM 1362 Destin

David Rivera WM 5220 Tampa

Rossana Roa WM 613 Ormond Beach

Nick Rodriguez WM 5912 Miami

Anna Rotar WM 2176 Jupiter

Francisco Salvador Jr. WM 3474 Bradenton

Todd Silver WM 1851 North Lauderdale

Kevin Stanfield WM 1297 Chiefland

Wayne Stellmach WM 977 Fernandina Beach

Milton Tirado WM 1219 Jacksonville

Jaqua Townsend WM 4368 Ocala

Deborah Ulry WM 5326 Ocala

Leonardo Villegas LG 6071 Winter Haven

Barbara Webb WM 769 Venice

Cathy Wilson WM 1362 Destin

Walmartworld.com 43

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Spirited Service Miriam’s store celebrates customers’ birthdays with cupcakes.

I love providing excellent service to our customers. In hair care, women ask me for recommenda-tions or what’s most effective. I like helping them find what they’re looking for. My customers are grateful for the service they receive; they always look for me no matter which store I’m assigned to.

My store shows our apprecia-tion for our customers by offering them cupcakes on their birthdays. We’re active in the community, too: Associates volunteer with the Red Cross for several activities, including donating blood.

One thing that makes me proud is that when we do the Walmart cheer, customers will stop, watch, and clap for us.

Store 3680

Stores/Facilities Worked In 17

Hire Date Feb. 9, 1977

Bayamon, Puerto Rico

3Positions Held

MIRIAM BARROSO COSME

General Merchandise Manager

40years

0217_Anniver_List_profiles-list-1 (Working Copy).indd 42 1/18/17 4:16 PM

In Love With Retail Sammy relishes helping others move up in their careers.

I started out working for Walmart part time in high school, and I just fell in love with retail. There’s nothing more exciting than picking out a product, setting up a display, and watching the merchandise fly off the shelf. As a regional manager, I get to do all of that on a larger scale.

My previous experience of being a store manager helps me give current managers the training, knowledge, and tools they need to meet sales goals and improve their stores. What I’m most proud of, though, is that I’ve been able to share the opportunities Walmart gave me by helping people I’ve worked with get promoted and move up in their careers.

Home Office

Stores/Facilities Worked In Many

Hire Date Feb. 10, 1977

Pearl, Miss.

5Positions Held

SAMMY SAPPINGTON

Regional Manager

40years

0217_Anniver_List_profiles-list-1.indd 45 1/18/17 4:30 PM

44 Walmartworld.com

Gary Wright WM 1207 Callaway

Georgia 30 years

Teresa Boyd WM 658 Rome

Barbara Gatlyn HO 8920 Warner Robins

Melton Lee Jr. LG 6810 Douglas

Robin Posey WM 1006 Cordele

James Steele LG 6854 LaGrange

James Warren LG 6710 Douglas

25 yearsMaria Ashley WM 1311 Columbus

James Austin WM 3205 Lithia Springs

Steve Bowers WM 3748 Acworth

John Boyer WM 5797 Albany

Mildred Bryant WM 635 Savannah

Sonia Ehrlich WM 1011 Rincon

Burnetta Griffin WM 658 Rome

Larry Hardison WM 3116 Marietta

Warren Hill WM 614 LaGrange

Celita Johnson WM 4200 Columbus

Alma Kittrell WM 605 Savannah

Marlene Nicolletta WM 1766 Marietta

Mattie Sadja WM 3205 Lithia Springs

Lonnie Thigpen HO 9816 Marietta

Susan Thompson WM 1011 Rincon

20 yearsHugh Barrett WM 1061 Hazlehurst

Billy Bell WM 1400 Athens

Linda Bennett WM 1215 Calhoun

Bernard Brown WM 2860 Pooler

Donna Brown WM 1121 Milledgeville

April Fortenberry WM 1215 Calhoun

Patricia Gober WM 878 Cumming

Lassundria Hardaway WM 5907 Columbus

Deborah Hardin WM 952 Moultrie

Sheila Hubbard WM 907 Forsyth

Matilda Imperial WM 836 St. Marys

Johnny Jajjo HO 8898 Lithonia

Dianne King WM 758 Americus

Patsy Marshall WM 588 Albany

Linda Mobley LG 6010 Douglas

Monika Nicholas WM 5735 Grovetown

Jeffery Peavley LG 6010 Douglas

Richard Russell WM 2513 Dahlonega

John Scott WM 635 Savannah

Ganga Shrestha WM 1586 Austell

Damion Withrow WM 594 Fayetteville

Hawaii 20 years

Diane Alameda WM 2473 Hilo

Editha Ballesteros WM 5274 Pearl City

Adelina Borja WM 2126 Mililani

Anthony Brown WM 2126 Mililani

Bernal Hagmoc WM 3478 Honolulu

Teody Raguindin WM 2473 Hilo

Darlene Sojot-Atamian WM 2126 Mililani

Idaho 25 years

Steven Eisenbeis WM 1995 Chubbuck

Gerald Lobb WM 3511 Hayden

20 yearsBecky Harrod WM 2780 Caldwell

Kimberly Knight WM 2781 Nampa

Jillyn Rasmussen WM 1995 Chubbuck

Illinois 30 years

Barbara Bloomingburgh WM 596 Herrin

Sandra Dugan WM 4695 Godfrey

Annette Gavin WM 1003 Plano

Nancy Johnson WM 422 Robinson

Kathleen Workman WM 1737 Villa Park

25 yearsDena Boeger WM 1401 Naperville

Deborah Carter WM 1740 Freeport

Robert Ceja WM 1556 Orland Hills

Marie Coleman WM 1256 Joliet

Josh Cotton HO 9694 Crystal Lake

Katherine Garrett WM 1740 Freeport

Daniel Hammond WM 1955 Rockford

Susan Koehn WM 1740 Freeport

Cindy Sabino WM 1256 Joliet

Kimberly Simmons WM 1734 Champaign

Albert Slater WM 216 Marion

Stephen Sturgeon LG 6892 Spring Valley

20 yearsMary Aaron WM 1933 Northlake

Virginia Anderson WM 633 Kewanee

Felina Arellano WM 1938 Bedford Park

Donald Bosler WM 1898 St. Charles

Karen Brattrud WM 1740 Freeport

Lori Caudell LG 6059 Olney

Laci Diehl WM 1740 Freeport

Tanja Fester WM 1420 Streamwood

Julie Gaines WM 334 Carlinville

Monica Goebel WM 435 Highland

Tom Henning WM 3434 Woodstock

Debra Higgins LG 6092 Spring Valley

Alice Hines WM 334 Carlinville

Timothy Huey WM 1028 East Peoria

Charles Hulke LG 7024 Sterling

Kenn Klaas WM 3837 Roscoe

William Luffman Jr. WM 237 Harrisburg

Jennette Mcmillian WM 256 Glen Carbon

Laveta Orsburn WM 844 Morris

Rebecca Schnautz LG 6059 Olney

Kenneth Steber LG 6059 Olney

Karen Tovrea WM 844 Morris

Candace Woods WM 775 Galesburg

Indiana 30 years

Pamela Alhorn WM 1026 Bedford

Bernita Anderson WM 1013 Clinton

Mary Canada WM 1026 Bedford

Marcia Crays WM 870 Jasper

Isabelle Divan WM 1013 Clinton

Karen Fidler WM 1002 Linton

Theresa Furbee WM 2788 Brownsburg

Ronda Hillenburg WM 1026 Bedford

Mary Hurley WM 1002 Linton

Carla Kacher WM 1026 Bedford

Teresa Lovell WM 1026 Bedford

Martha Perry WM 1026 Bedford

Misty Roskovensky WM 1013 Clinton

Linnea Skeen WM 1026 Bedford

Mabel Thomann WM 1013 Clinton

Charlotte Watson WM 1026 Bedford

25 yearsDonald Bridgewater LG 6022 Greencastle

Jeff Capps LG 6022 Greencastle

Jessie Davis WM 1476 Clarksville

Angela Douglas WM 870 Jasper

Vena Douglas WM 1665 Muncie

Joni Green WM 1576 Schererville

Anita Hodges WM 1665 Muncie

Shelia Justice WM 1162 Washington

Linda Mccloud LG 6022 Greencastle

Peggy Perales WM 902 Greencastle

David Winter WM 854 Frankfort

20 yearsSandra Adams WM 1033 Seymour

Serita Brown WM 1378 Goshen

Christine Evans WM 1479 Valparaiso

Teresa Fanning WM 492 Vincennes

Andrea Mcnulty WM 2679 Elkhart

Amara Noragon WM 1425 Columbia City

Opal Roberts LG 6817 Seymour

Iowa 30 years

Troy Buchholz WM 1005 Waverly

Teresa Kramer WM 1005 Waverly

Tom Lallathin LG 6009 Mount Pleasant

Bonnie Lehman WM 1005 Waverly

Leslie Miller WM 784 Mount Pleasant

Cheryl Richardson WM 1005 Waverly

Pamela Russell WM 1005 Waverly

Nancy Smith WM 1005 Waverly

25 yearsSue Grise WM 1241 Davenport

Kelly Kieffer WM 753 Cedar Falls

20 yearsCharles Douglas WM 748 Newton

Kimmarie Foster WM 748 Newton

Jack Goodman LG 6009 Mount Pleasant

John Hemsworth LG 6009 Mount Pleasant

Brad Nelson LG 6809 Mount Pleasant

Dori Newton WM 1241 Davenport

Amanda Rutter WM 2714 Spencer

Frances Steim WM 892 Ankeny

Martin Stewart WM 1546 Iowa Falls

Kansas 30 years

Stacey Carey WM 382 Ottawa

Kelly Goracke HO 8809 Shawnee

Christine Storm WM 978 Arkansas City

Helen Webber WM 43 Junction City

25 yearsPatricia Arnold WM 558 Salina

Loretta Riedl WM 770 Great Bend

Anniversaries / Florida—Kansas

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20 yearsCara Carver WM 5441 Topeka

Janice Conrad WM 382 Ottawa

Graciela Duncan WM 3103 Goddard

Susan Frable WM 382 Ottawa

Walter Hamilton WM 4321 Wichita

Linda Hoppes WM 1507 Wichita

Amy Johnson WM 372 Dodge City

Marciana Kline WM 2428 Newton

Aaron Meyer WM 35 Manhattan

Carrie Mikesell WM 5990 Wichita

Irene Monson WM 370 Wellington

Martin Ornelas WM 1151 Kansas City

Anthony Perez WM 577 Olathe

Jamie Smart WM 346 Augusta

Deborah Willman WM 43 Junction City

Kentucky 30 years

Ruth Greer WM 825 Stanford

David Manley WM 2968 Carrollton

25 yearsKathy Alley WM 1505 Pikeville

Marie Banfill WM 3610 Louisville

Timothy Borowski WM 2548 South Williamson

Clinton Combs WM 1247 Hazard

Pearl Conley WM 696 Prestonsburg

Mary Helton WM 1743 Harlan

Louella Honeycutt WM 696 Prestonsburg

Patricia Slagle WM 1234 Monticello

Rennie Suiter WM 430 Mayfield

Glen Wiles WM 689 Somerset

20 yearsVickie Adair WM 7290 Crestwood

Janice Beasley WM 1053 La Grange

Casey Blakeley WM 653 Hopkinsville

Marsha Bowen WM 497 Shelbyville

Cameron Bullock WM 491 Paducah

Timothy Byrd WM 299 Bowling Green

Debra Casey WM 1233 Paintsville

Janet Daulton WM 689 Somerset

Allen Dixon WM 204 Princeton

Naomi Doepel WM 694 Henderson

Amanda Fisher WM 5417 Louisville

Kathleen Flint WM 526 Louisville

Terry Ford WM 653 Hopkinsville

Marka Hayden WM 3363 Owensboro

Dixie Hiley WM 2060 Lexington

Geraldine Huelett WM 497 Shelbyville

Regina Jarvis WM 1113 London

Lauraine Johns WM 3294 Louisville

Robin Jones WM 1189 Barbourville

Dillard Lay WM 299 Bowling Green

Julia Lewis WM 526 Louisville

Vivian Marshall WM 526 Louisville

Victoria Mitchell WM 1743 Harlan

Rosemary Murphy WM 1210 Nicholasville

Velda Murphy WM 1113 London

Charles Otis WM 591 Cynthiana

Alicia Patterson WM 1743 Harlan

Cindy Poindexter WM 526 Louisville

Alicia Potter WM 693 Jackson

Robin Presley WM 282 Franklin

Harold Taylor WM 569 Columbia

Rebecca Thompson WM 5236 Bowling Green

Willard Tyree WM 1113 London

Rose Waldridge WM 497 Shelbyville

Tina Walker WM 1113 London

Christina Wells WM 1140 Mount Sterling

Mary Williams WM 1053 La Grange

Barbara Wright WM 5297 Louisville

Louisiana 30 years

Mary Lee WM 553 Slidell

Rose Stoute HO 9755 Lafayette

Tammie Vosburg WM 2822 Walker

Brenda Wilson WM 912 New Orleans

25 yearsAshley Bonaccorso HO 8385 New Orleans

Mary Chavez WM 3746 Shreveport

Fontain Gallow WM 839 Baton Rouge

Verlena Johnson WM 961 LaPlace

Dick Lawson WM 87 Minden

Mary Ledet WM 5464 Thibodaux

Sharon Mcfarland WM 448 Shreveport

Kim Roberts WM 278 Shreveport

Romel Singer WM 761 Raceland

Madlin Stewart WM 489 Hammond

Sharon Ward WM 553 Slidell

20 yearsWilliam Bennett Jr. WM 489 Hammond

Carolyn Brents WM 116 Vivian

Zelda Brinegar HO 9109 Baton Rouge

Jeri Callahan WM 331 Sulphur

Herbert Corkern WM 5056 Prairieville

Belinda Dalcourt WM 1266 Baton Rouge

Danyell Daniels WM 1353 Harahan

Willie Drake WM 489 Hammond

Lillie Escort WM 7099 Morgan City

Daniel Fontenot WM 312 Ville Platte

Leah Golightly WM 521 Lake Charles

Alfredia Green WM 839 Baton Rouge

Beverly Hudson WM 1128 Mansura

Paul James III WM 1266 Baton Rouge

Roshonda Jenkins WM 307 West Monroe

Patricia Johnson WM 911 Marrero

Andrea Landry WM 485 Donaldsonville

Jody Linscombe WM 386 Jennings

Lai Foon Lo WM 1206 Baton Rouge

Carla Matthews WM 309 Abbeville

Hattie Mcconnell WM 376 Bossier City

Sherrie Mccurley WM 1266 Baton Rouge

Thao Medina WM 989 Metairie

Mary Nash WM 1193 Monroe

Barbara Pearson WM 839 Baton Rouge

Chiquita Preston WM 803 Bogalusa

Annie Randall WM 1206 Baton Rouge

Allen Smith WM 3288 Baton Rouge

Rebecca Solomon WM 310 Crowley

Tanya Stevens Braddy WM 376 Bossier City

Cathi Wartman WM 1266 Baton Rouge

Kim Watkins HO 9596 Covington

Catherine Wolfe WM 1266 Baton Rouge

Maine 20 years

Marie Hanson WM 1974 Houlton

Melissa Higgins WM 2046 Augusta

Lisa Kerr LG 7814 Lewiston

Maryland 25 years

Audrey Chase WM 1717 Waldorf

Deborah Douglas WM 1717 Waldorf

Sharon Speckmeier WM 2853 La Plata

Paulette Thompson WM 1717 Waldorf

Thomas Windsor WM 2853 La Plata

20 yearsLisa Armstrong WM 2514 Pocomoke City

Rebecca Brown WM 2514 Pocomoke City

Rosalee Church WM 1867 Westminster

Momodou Faal WM 3489 Baltimore

Robert Josephson WM 1981 California

Connie Lamp Valentine WM 2027 Lavale

Chad Mackley WM 2931 Salisbury

Angela Matusik WM 2514 Pocomoke City

Sheila Moore WM 2514 Pocomoke City

Beverly Northam WM 2514 Pocomoke City

Donna Rasmussen WM 1968 Aberdeen

Cathy Watson WM 1860 Elkton

Christine Weimer WM 2027 Lavale

Sheri Weimer WM 2027 Lavale

Sandra Windsor WM 2514 Pocomoke City

Massachusetts

20 yearsDaniel Cardone WM 2139 Lynn

Susan Meservy WM 2012 North Oxford

Upendra Patel WM 2902 Framingham

Michigan 25 years

David Bishop WM 1752 Bay City

Jacquelyn Fales WM 1771 Sturgis

Joe Lancaster WM 2417 Petoskey

Barbara Schuiling WM 1428 Mount Pleasant

Renae Willey WM 1771 Sturgis

20 yearsLorna Chavers WM 3876 Muskegon

Lugenia Hall WM 1733 Owosso

Shelby Kammeraad WM 3876 Muskegon

Colleen Koch WM 2061 Plainwell

Angela Person WM 2061 Plainwell

Michael Witten WM 2417 Petoskey

Minnesota 30 years

Laurie Beachem WM 2642 Apple Valley

Diane Christensen WM 1038 Waseca

Walmartworld.com 47

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46 Walmartworld.com

Ideal Position Lou’s top priority? Taking care of customers every day.

I’ve worked as a department manager for jewelry, toys, and hardware, but I’ve been a cashier for the past 10 years and really enjoy it. I like waiting on customers. They’re special people, and they need to be the first thing on our list to take care of when they come into the store. Without them, I wouldn’t have a job.

I have one customer who comes in with his wife, and he always straightens my plastic bags on the carousel. He appreciates how friendly I am.

Store 89

Stores/Facilities Worked In 1

Hire Date Feb. 15, 1977

Camdenton, Mo.

4Positions Held

LOU LANDRUS

Cashier

40years

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Joy at Work One of Thomas’ funniest Walmart memories includes a parade and purple tights.

I come in the door smiling and whistling most days because I’m happy to be here. The associates are like family to me, and I know many customers and their families. I started working here when I was in high school. I’m from a family of 15, and back then it was all about making money to help out.

I’ve had fun over the years. I remember when our store was part of the community parade, and three of us dressed as the Fruit of the Loom guys. I wore purple tights and purple bal-loons. I never laughed so hard!

Store 729

Stores/Facilities Worked In 1

Hire Date Feb. 21, 1977

Bardstown, Ky.

4Positions Held

THOMAS LITSEY

Receiving Associate

40years

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48 Walmartworld.com

Lois Johnson WM 1038 Waseca

Linda Sommers WM 1038 Waseca

Kathleen Doble WM 1757 Hermantown

Joseph Lysher WM 1757 Hermantown

Lisa Mcnulty WM 3209 Elk River

Julie Walker WM 2957 Detroit Lakes

20 yearsHeidi Pyka WM 1634 Little Falls

Mary Struchen WM 1473 Mankato

Mabel Tamasy WM 1654 Baxter

Mississippi 30 years

Peggy Burcham WM 274 Iuka

Gladys Butler WM 874 Natchez

Ronnie Mcleod WM 816 Brookhaven

Christy Thornton WM 114 Booneville

Jerry Tucker LG 6811 Brookhaven

Deborah Weaver WM 391 Tupelo

25 yearsDalia Aleman WM 1346 Ocean Springs

Charles Brown WM 816 Brookhaven

Doris Frederick WM 273 Fulton

Evelyn Hawk WM 3059 Canton

Deanna Horton WM 501 Laurel

Janice Lewis WM 114 Booneville

Joan Saul WM 501 Laurel

John Smith WM 874 Natchez

20 yearsMarilyn Barrett WM 2755 Flowood

Nancy Brooks WM 981 Meridian

Joey Brown WM 1195 Waveland

Susan Burns WM 970 Picayune

Twana Butler WM 874 Natchez

Jammie Frazier LG 6072 New Albany

Bobby Glissen Jr. LG 6072 New Albany

Kassandra Jones WM 391 Tupelo

Gary Russ WM 1195 Waveland

Tim Sumrall WM 969 Gulfport

Barry Tanner WM 274 Iuka

Randell Taylor HO 8385 Gulfport

Alisha Turner WM 258 Tupelo

Patricia Winters WM 182 Greenville

Missouri 30 years

Gloria Allhands WM 1009 Republic

Mary Asmussen WM 61 Warrensburg

Carol Bauer WM 648 St. Peters

Daisy Dewar WM 560 St. Joseph

Tammy Fortner WM 138 Springfield

Danny Hanafin WM 1009 Republic

Shelly Herbert WM 560 St. Joseph

Wanda Latham WM 444 Springfield

Ken Reynolds WM 96 Harrisonville

Mary Stringer WM 27 Salem

25 yearsCindy Ainsworth WM 188 Cape Girardeau

Mary Baker WM 188 Cape Girardeau

Jill Barr WM 560 St. Joseph

Janice Billings WM 188 Cape Girardeau

Richard Buckman WM 2442 Kansas City

Carol Cates WM 319 Raymore

James Dunivan WM 19 Poplar Bluff

Marvin Gan WM 21 St. Robert

Lisa Glastetter WM 188 Cape Girardeau

Shari Guard WM 188 Cape Girardeau

John Kight WM 188 Cape Girardeau

Brian Smith WM 29 Jefferson City

Phyliss Spence WM 19 Poplar Bluff

Shirley Taylor WM 78 Marshfield

Todd Tipton WM 19 Poplar Bluff

Jeannie Wilson WM 101 Rolla

20 yearsBonita Arnold WM 914 Cassville

Mary Beaver WM 5261 Pineville

Chris Becker WM 172 Washington

Patricia Bradshaw WM 190 Kennett

Darrell Brenner WM 5477 Jefferson City

Mandi Brimager WM 648 St. Peters

Valerie Burkholder WM 44 Eldon

Charles Cheshire WM 295 Eureka

Jeremy Crow WM 30 Dexter

Birgit Deschane WM 5692 Springfield

Barbara Dredge WM 89 Camdenton

Valerie Elam WM 89 Camdenton

Laura Hartman WM 88 Mountain Grove

Zola Hellmeyer WM 2213 St. Louis

Justin Hinkle WM 7249 Mount Vernon

Stephanie Jett WM 1514 Arnold

Rebecca Lindahl WM 1014 Independence

Paula Martin WM 820 Boonville

Betty Miller WM 2994 St. Joseph

Scott Murray WM 267 Webb City

Ernie Owens WM 48 Monett

Evelyn Reed WM 895 Cuba

Joe Robertson WM 357 Versailles

Matthew Sheets WM 2221 Springfield

John Spunaugle WM 5261 Pineville

Jerri Stone WM 44 Eldon

Jolene Stuck WM 1021 Warrenton

Nebraska 25 years

Robin Johnson WM 598 Kearney

Cheryl Minor WM 4600 Gretna

Suzan Uden WM 1460 Hastings

20 yearsKarl Griffel WM 1671 Papillion

Julie Hall WM 350 York

Cathlyn Kluender WM 645 Norfolk

Mary Meyer WM 5170 Sidney

Mickey Stewart WM 645 Norfolk

Nevada 25 years

Deborah Crabtree WM 2402 Elko

Jennifer Reber WM 1560 Las Vegas

20 yearsBrandy Moore WM 2106 Reno

Beatriz Romualdez WM 2593 Las Vegas

New Hampshire

25 yearsPatricia Libby WM 1749 Somersworth

Ianthe Montoya WM 1762 Seabrook

Gerard Murphy WM 3549 Keene

Kathy Styles WM 2634 Gorham

Jeffrey Williams HO 8701 Amherst

20 yearsDiane Dean LG 6030 Raymond

Robbin Fifield WM 2330 Rochester

New Jersey 25 years

Therese Machinsky WM 3422 Woodbury

20 yearsJoseph Biggs WM 2108 Mays Landing

Sylvia Brunt WM 2582 Clinton

Joseph Ditzel WM 2582 Clinton

Annie Gerner WM 3422 Woodbury

Joelyn Kullman WM 2497 Phillipsburg

Jane Oliver WM 2582 Clinton

Doreen Opeikun WM 2294 Flemington

Sharon Raymond WM 2582 Clinton

New Mexico 25 years

Mary Candelaria WM 2924 Albuquerque

Anita Davies WM 3731 Bernalillo

Charles Easley Jr. WM 821 Clovis

Michael Hopper WM 1306 Alamogordo

Janie Yazzie WM 3428 Farmington

20 yearsLawrence Binfield WM 1414 Belen

Arthur Mann WM 824 Albuquerque

David Rice WM 821 Clovis

New York 30 years

Bradley Balentine WM 1949 Fredonia

20 yearsDanielle Collins WM 2326 Hornell

Loretta Emke WM 1973 Lakewood

Melodee Flores WM 2056 Saratoga Springs

Cassie Kinnaird WM 2326 Hornell

Edith Norton WM 1871 Watertown

Margret Ranger WM 2166 East Syracuse

Joann Seewaldt WM 2043 Warsaw

Zuleika Winans WM 1677 New Hartford

Donna Winters WM 1940 Rensselaer

North Carolina

30 yearsWilliam Bachtel LG 6840 Hope Mills

Kimothy Bivens WM 1036 Forest City

25 yearsDohn Byrd WM 1155 Lumberton

Cindy Kelly WM 1662 Statesville

Esther Lee WM 1502 Roanoke Rapids

Angela Mckee WM 5346 Mebane

Jo Mills WM 1502 Roanoke Rapids

Linda Moretz WM 1290 Wilkesboro

Anniversaries / Minnesota—North Carolina

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Walmartworld.com 51

Jill Pobanz WM 4458 Holly Springs

Kimberly Ray WM 7137 Jacksonville

Joseph Sieger WM 1197 Rocky Mount

Lynda Wilson WM 1774 Sanford

20 yearsSharon Aipia WM 1238 Fayetteville

Heather Burke-Bowers WM 1498 Greensboro

Robert Davis WM 1352 Wallace

Yolanda Davis WM 4273 Leland

George Fox WM 7218 New Bern

Judith Galloway WM 1348 Wilmington

Tina Glover WM 5118 Raleigh

Gwendolyn Golson WM 2137 Durham

Heidi Hale WM 1354 Washington

Helen Hartis HO 8496 Charlotte

Shirley Lambert WM 2496 Boone

Judy Lomax WM 1133 Albemarle

Michael Mccarthy HO 7856 Mooresville

Margie Mcminn WM 1242 Hendersonville

Edna Merlet WM 1298 Jacksonville

Nacosha Moore WM 1464 Charlotte

Helena Nesporova WM 1452 Charlotte

Thomas Nivens LG 6858 Mebane

Rebecca Pardue WM 2496 Boone

Nathan Pitts WM 2496 Boone

Martin Potter WM 1322 Lexington

Cindy Rogerson WM 1641 Williamston

Crystal Selfe WM 1156 Mooresville

Russell Small HO 6105 New Bern

Rickie Smith WM 2496 Boone

Michelle Stancil WM 1027 Concord

Sarah Thomas WM 4564 Goldsboro

Jameca Werts WM 1385 Gastonia

Marilyn Wiley WM 1664 Wilson

Holly Wolfgang WM 1191 Hillsborough

North Dakota

25 yearsDebra Schafer WM 1695 Devils Lake

Carol Weigum WM 1534 Bismarck

20 yearsCandace Wolf WM 1649 Jamestown

Ohio 30 years

Tina Mc Reynolds WM 2359 Ashtabula

25 yearsDelinda Dennison WM 1429 Fremont

Ramona Dulle WM 2542 Ottawa

Elzora Hives WM 2098 Columbus

Cathy Keehner WM 5374 Eaton

Lynda Longerbone HO 8081 Columbus

Rickey Rigdon WM 1368 West Union

Sharon Risner WM 1448 Ashland

Sherry Spaulding WM 1433 Celina

20 yearsDavid Dercole WM 2211 Poland

Anisa Doss LG 6024 Grove City

Tamara Gatton WM 2078 Marietta

Connie Holland WM 2447 Cincinnati

Tammy Hurst WM 1564 New Boston

Betty Mckinley WM 2359 Ashtabula

Micah Otto WM 2429 Springfield

William Pearse LG 6024 Grove City

Katrina Russell WM 1594 Heath

Sherry Smith WM 1289 Wilmington

Kimberly Sunkel WM 1894 Medina

Jennifer Wilson WM 2266 Strongsville

Oklahoma 30 years

Martha Casey WM 340 Checotah

Patricia Henry WM 276 Stigler

Andrew Hilbert WM 1626 Oklahoma City

Elizabeth Holland WM 564 Oklahoma City

Sharon Osburn WM 269 Lawton

Sue Swift WM 117 Broken Bow

Retha Weaver WM 387 Chandler

25 yearsPamela Aubrey WM 207 Cleveland

Kevin Bales WM 277 Moore

Leslie Edmonds WM 7326 Oklahoma City

Eric Eggers WM 41 Bartlesville

Lorie Franks WM 41 Bartlesville

Ingrid Glanzer WM 5071 Lawton

Betty Hix WM 41 Bartlesville

Roy Roberson WM 544 Oklahoma City

Lisa Ryder WM 49 Hugo

William Thomas WM 392 Weatherford

Mac Yassaie WM 1626 Oklahoma City

20 yearsRichard Blalock Jr. WM 28 Miami

Betty Blanton WM 838 Sand Springs

Miranda Bruner WM 38 Idabel

Rebecca Cummisky WM 472 Broken Arrow

Sharon Deckard WM 247 Henryetta

Rosie Gibson WM 269 Lawton

Robert Gideon WM 81 Stilwell

Bobby Grant WM 47 Sallisaw

William Hagar HO 8646 Bartlesville

Bridgette Harper WM 2394 Oklahoma City

Charles Hopkins HO 8081 Weatherford

Kathleen Martin WM 389 Edmond

Mike Mcguire WM 2734 Norman

Luis Mendez WM 269 Lawton

David Miller WM 276 Stigler

Norman Mitchum WM 31 Poteau

Diane Montoya WM 90 Grove

James Phillips WM 992 Tulsa

Theresa Piper WM 1626 Oklahoma City

Susan Selby WM 3508 Broken Arrow

Ronnie Stancil WM 269 Lawton

Linda Tate WM 5071 Lawton

Amanda Wynne WM 123 Seminole

Oregon 25 years

William Coldwell WM 4221 Cornelius

Teresa Curths WM 1920 Salem

Janice Evans WM 2477 Roseburg

Linda Hart WM 2538 Eugene

Patsy James WM 2069 Medford

John Stamey WM 2477 Roseburg

Tammie Thibedeau WM 1775 Lebanon

20 yearsKimberly Adams WM 1889 Island City

Brenda Fessler WM 2315 Dallas

Melissa Hobbs WM 1834 Grants Pass

Pennsylvania

25 yearsMichael Collischan HO 9689 Willow Grove

Lori Davidson WM 1765 Somerset

Doris Davison WM 1765 Somerset

Jody Engleman WM 1887 Montoursville

Cynthia English WM 1765 Somerset

Regina Foltz WM 1765 Somerset

Doris Gahagen WM 1765 Somerset

Mary Gardner WM 1765 Somerset

Jean Garretson WM 1765 Somerset

Sharon Height WM 1623 Wilkes-Barre

Brenda Hummel WM 1765 Somerset

Harold Long WM 1765 Somerset

Nicole Mcelligott WM 2663 Ebensburg

Cathy Meyers WM 1765 Somerset

Christine Mitchell WM 1765 Somerset

James O’donnell WM 1765 Somerset

Cathy Queer WM 1765 Somerset

Christine Sabecky WM 2365 Mount Pocono

Julie Shaffer WM 1765 Somerset

Gloria Slifco WM 1765 Somerset

Christine Smith WM 1765 Somerset

Lois Stern WM 1765 Somerset

Melissa Thomas WM 1765 Somerset

Michele Weyand WM 1765 Somerset

Jon Will WM 1765 Somerset

Stacey Willkow WM 1765 Somerset

Andrew Wojnarowski LG 6047 Bedford

20 yearsDaniel Barnes WM 1640 State College

Margaret Brautigam WM 2340 Ephrata

Nicole Carleone WM 2068 Levittown

Paul Cioletti WM 2368 East Stroudsburg

Theresa Eisenhuth WM 1935 Johnstown

Mohammed Ghouse WM 2445 Hatfield

Jocelyne Goodwell WM 2300 Pittsburgh

Kathryn Groft WM 1823 Hanover

Diane Guermonprez WM 2208 Sayre

Mark Herder WM 2368 East Stroudsburg

Dolores Housel WM 2574 Carlisle

Faith Johnson WM 1644 Lewisburg

Jody Marks WM 2049 Altoona

Patricia Mcclafferty WM 1935 Johnstown

Tammy Mort WM 1765 Somerset

Noreen Pengilly WM 2368 East Stroudsburg

Thomas Pengilly WM 2368 East Stroudsburg

Mike Sutton WM 2300 Pittsburgh

Cathy Vandeusen WM 1765 Somerset

Anniversaries / North Carolina—Pennsylvania

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50 Walmartworld.com

Relations Builder Glenda takes pride in getting to know the people who shop at her store.

We have customers who have been coming in for years. This is a retirement town, and we have a lot of older people who shop here. It’s important to relate to them. I ask some of them if they’ve caught any fish lately. We have another couple that comes in and likes to walk and shop. You have to know your customers. They’re a part of our Walmart community.

I started working here when I was a senior in high school. I’ve been able to put my kids through school and save for retirement.

Walmart is home. I can’t imagine not being here.

Store 111

Stores/Facilities Worked In 2

Hire Date Feb. 22, 1977

Chanute, Kan.

8Positions Held

GLENDA LACEY

Department Manager, HBA/Cosmetics

40years

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Culture Keeper Risa focuses on the core values of customer service and teamwork.

As department manager of menswear for 30 years, I’ve gone from carrying around red books for ordering and writing out everything to having technol-ogy that has it all computerized. This means I have better records, and it helps me manage my department more efficiently.

Things definitely change with the times, but I think it’s just as important to remember our past and where we’ve come from. Mr. Sam always taught us to put the customer first and work as a team, and I believe the family atmosphere he fostered in the stores really helps make Walmart a great place to work and shop.

Store 36

Stores/Facilities Worked In 2

Hire Date Feb. 24, 1977

Paragould, Ark.

5Positions Held

RISA WINN

Department Manager, Menswear

40years

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52 Walmartworld.com

Puerto Rico 30 years

Jose Rivera Pinto WMPR 3683 Rio Piedras

25 yearsCarmen Baez Jurado WMPR 3669 Bayamon

20 yearsWilmer Burgos Candelario WMPR 2423 Carolina

Osmaris Cruz WMPR 2067 Mayaguez

Doris Febo Febo WMPR 5802 Canovanas

Alberto Maldonado WMPR 2302 Barceloneta

Sudhaily Maldonado WMPR 2085 Isabela

Carmelo Marrero WMPR 3399 Dorado

Aracelis Montalvo WMPR 2067 Mayaguez

Ruben Nieves WMPR 1854 Hatillo

Eduardo Perez WMPR 1854 Hatillo

Ramon Romero WMPR 1854 Hatillo

Horialis Seda De Jesus WMPR 3683 Rio Piedras

Alfredo Vega WMPR 2240 Humacao

Rhode Island

20 yearsBernadette Barr WM 2373 Warwick

South Carolina

25 yearsSharon Adams WM 1030 Lancaster

Ruth Ballard WM 1030 Lancaster

Teresa Hallman WM 1030 Lancaster

Kathleen Harrison WM 1017 Manning

Sherry Lester WM 1017 Manning

Rhonda Mackin WM 1383 Beaufort

Mary Mccain WM 1030 Lancaster

Diane Robinson WM 1030 Lancaster

James Torgerson HO 8920 Walterboro

25 yearsPatricia Beddingfield WM 3191 Pickens

John Brooks WM 1035 Spartanburg

Magaline Dyches WM 795 Barnwell

Michael Hall LG 6014 Laurens

Gayle Holloway WM 1035 Spartanburg

Jennifer Kircus WM 631 Easley

John Lane WM 1286 Columbia

James Rhoad WM 3724 Orangeburg

Eric Rousseau WM 1035 Spartanburg

20 yearsTammy A’day LG 6073 Pageland

Lonnie Allbrooks LG 6073 Pageland

Rose Arnold WM 795 Barnwell

Kimberly Autry LG 6073 Pageland

Sammy Bailey LG 6073 Pageland

Alvin Bilbray WM 640 Greenville

Ida Boyd WM 1359 North Charleston

Mary Brailsford WM 1017 Manning

Johnny Cauthen LG 6073 Pageland

Tony Chapman LG 6073 Pageland

Warren Cooke WM 5705 Garden City Beach

Timothy Daniel LG 6073 Pageland

Angelia Davis LG 6073 Pageland

Misty Faulkenberry WM 1030 Lancaster

Timothy Funderburk LG 6073 Pageland

Timothy Funderburk LG 6873 Pageland

Beatrice Gantt WM 1382 Greenwood

Gedawn Henderson LG 6126 Laurens

Ycedra Jefferson WM 616 Orangeburg

John Johnson WM 396 Anderson

Helena Kennerly WM 616 Orangeburg

Jason Kirk LG 6014 Laurens

Gary Lowery LG 6073 Pageland

Joseph Malloy HO 8081 Cheraw

Julius Manigault WM 632 Mount Pleasant

William Mays Jr. LG 6014 Laurens

Jeffrey Parker LG 6073 Pageland

Ryan Phillips LG 6073 Pageland

Shirley Scurry WM 1017 Manning

Lilanya Seguin WM 586 Conway

John Swetenburg III LG 7031 Laurens

Bertina Wynn WM 630 Florence

South Dakota

25 yearsMartha Ottenbacher WM 1685 Pierre

Charles Serbousek WM 1685 Pierre

20 yearsPaula Reindl WM 1500 Watertown

Dennis Wolfe WM 1483 Yankton

Tennessee 30 years

Marie Sanders WM 97 Ripley

Laura Walker WM 264 Dickson

25 yearsTerry Betsa WM 175 Collierville

Pamela Blevins WM 1466 Jacksboro

Steve Carson WM 1466 Jacksboro

Christina Flannery WM 657 Cookeville

Kimberly Gaddy WM 393 Jackson

Linda Golden WM 684 Lexington

Phyllis Parrott WM 698 Cleveland

Christopher Potts WM 264 Dickson

Helen Singleton WM 2757 Murfreesboro

Kathleen Spencer WM 1320 Knoxville

April Ward WM 1466 Jacksboro

Tressy Wilder LG 6739 Midway

20 yearsMarilyn Abernathy WM 695 Madison

Russell Beall LG 6039 Midway

James Becknell WM 5058 Antioch

Crystal Berryhill LG 6039 Midway

Sherry Britton LG 6839 Midway

Fred Brown LG 6039 Midway

Carroll Carter LG 6039 Midway

Melissa Carter WM 308 Manchester

Michael Carter LG 6039 Midway

Deborah Clendenon WM 1080 Johnson City

Sherry Coffey LG 6039 Midway

Donald Conner LG 6039 Midway

Randall Davis LG 6039 Midway

Marty Dixon LG 6039 Midway

Allen Ealey LG 6739 Midway

Stuart Elkins LG 6739 Midway

Timothy Erwin WM 672 Alcoa

Mary Fox WM 3495 Clarksville

Robert Hargis HO 9103 Shelbyville

Freddie Harmon LG 6039 Midway

Rodney Hawk LG 6039 Midway

Elton Haymons WM 683 Lawrenceburg

Gary Hensley LG 6039 Midway

Brandy Hogan WM 1075 Clarksville

Elsa Hopkins WM 690 Elizabethton

Angie Howell WM 175 Collierville

Valerie Hurley LG 6039 Midway

Sandra Hurst WM 578 Sevierville

Shannon Johnson WM 682 Murfreesboro

Christi Jones WM 673 Clarksville

Roland Jones Jr. LG 6039 Midway

Louie Joo WM 1080 Johnson City

Teresa Killion LG 6039 Midway

Jason Malone LG 6039 Midway

Jason Mann WM 620 Bristol

Brian Maxwell LG 6039 Midway

Phoebe Mcgraw WM 1075 Clarksville

Teddy Mcnulty LG 6039 Midway

Tonya Moore WM 620 Bristol

Roy Myers LG 6039 Midway

James Painter Jr. LG 6039 Midway

Rita Ray WM 671 Lebanon

Janie Ricker LG 6039 Midway

Michael Sauceman LG 6039 Midway

Joyce Shelton LG 6039 Midway

Linda Short LG 6039 Midway

Bruce Stamps WM 5058 Antioch

Gary Stephens LG 6739 Midway

Melissa Swatsell LG 6039 Midway

Tommy Tipton LG 6039 Midway

Stacy Tullock LG 6039 Midway

Mark Watson WM 673 Clarksville

Adam Welborn WM 2932 Knoxville

Billy Westmoreland LG 6039 Midway

Christina Williams WM 1075 Clarksville

Mary Winters Callan WM 690 Elizabethton

Timothy Winton WM 682 Murfreesboro

Texas 30 years

Lelia Abbs WM 951 Hempstead

Patrick Bundick LG 7736 Sealy

Larry Campbell LG 4889 New Braunfels

Diana Charles WM 464 Corpus Christi

Marty Contreras WM 1015 El Paso

Nelma Davis WM 417 Sulphur Springs

Rosemary Espindola WM 964 El Paso

Marta Espinoza WM 752 Pasadena

Ramiro Garcia LG 6012 Plainview

Diana Gonzales WM 4618 League City

Leana Gonzalez WM 2765 Los Fresnos

Salvador Hewtty WM 536 Abilene

Anniversaries / Puerto Rico—Texas

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Walmartworld.com 55

Ronda Mcallister WM 3645 Midland

Deniece Mccormick WM 1044 Tyler

Peggy Mckeethan WM 4605 Tyler

Silvester Mendez Jr. WM 901 Seguin

Edward Misek WM 148 Paris

Andres Molina LG 6036 Palestine

Benjamine Mulongo WM 1178 Bedford

Michael Murphy WM 427 Greenville

Tiffany Murray-Cole WM 2105 Dallas

Albert Nava WM 782 Uvalde

Gregory Nettles WM 140 Lufkin

Norma Palomo WM 6850 Mission

Alice Parra Allen WM 4105 El Paso

Melisa Pierce WM 508 Kerrville

Judi Ramirez WM 1103 Houston

Rosalinda Ramirez WM 464 Corpus Christi

Bianca Ramos WM 3645 Midland

Laura Rasberry WM 4299 Lubbock

Clint Rewis HO 7856 Carrollton

Lynnette Reynolds WM 610 Stephenville

Judy Roberts WM 1235 San Antonio

Dedria Sadler WM 438 Breckenridge

Maria Salinas WM 504 Galveston

Angela Shakour WM 1103 Houston

Linda Shew WM 226 Atlanta

Gay Sisson WM 482 West Columbia

Cesar Sosa WM 1000 Brownsville

Gwen Stagers WM 536 Abilene

Della Stanglin WM 147 Denison

Brenda Stephens WM 610 Stephenville

Francine Strother WM 808 Lake Jackson

Magdalena Tambunga WM 1249 San Angelo

Wendy Tanner WM 226 Atlanta

Diana Thoreson WM 140 Lufkin

Mary Alice Turrubiate WM 546 Richmond

Ramona Valenzuela WM 537 Odessa

Shelia Vandiver WM 516 Gun Barrel City

Joanna Villanueva WM 413 Port Isabel

Kimberly Walker WM 364 Center

Ardell Wallace WM 147 Denison

Ruth Ward WM 918 Marshall

Regina Watson WM 963 Weatherford

Sean Westfall WM 2891 Odessa

Robin Williams WM 4114 Longview

Molly Worthington WM 1455 Fort Worth

Vermont 20 years

Slade Miller WM 2224 Williston

Carol Pfister WM 2530 Rutland

Virginia 30 years

Jane Putnam WM 1292 Christiansburg

Melody Slaughter WM 1023 Galax

25 yearsRobert Bender WM 1773 Newport News

Kim Delaney WM 5343 Fredericksburg

Donna Durbin WM 3330 Chesapeake

Timothy Eppes WM 1486 Farmville

Nancy Garrett WM 2136 Culpeper

Pamela Huffstetler WM 3214 Suffolk

Karen James WM 650 Big Stone Gap

Felicia Johnson WM 3157 Newport News

Dionne Kelly WM 1852 Woodbridge

Sylvia King WM 1631 Hampton

Sherry Kisamore WM 1344 Staunton

Stephen Kline WM 5969 Chantilly

Brenda Lamb WM 1486 Farmville

Janet Nuttall WM 3265 Yorktown

Darlese Perry WM 1773 Newport News

Edith Rabara WM 1336 Marion

Laura Ratliff WM 2438 Stafford

Ellis Smith WM 3265 Yorktown

Frances Soehnlin WM 3573 Manassas

Anthony Stroman WM 1301 Roanoke

Hilda Thomas WM 1773 Newport News

David Tran WM 2194 Alexandria

Barbara Wood WM 5105 Front Royal

20 yearsLinda Amos WM 1523 Glen Allen

Rhonda Beatty WM 1763 Bluefield

Holbert Berryhill WM 1631 Hampton

William Copeland LG 7045 Mount Crawford

Timothy Deckard WM 3219 Williamsburg

Shirley Fisher WM 1345 South Boston

Rosemary Hedger LG 7845 Mount Crawford

Rita Hullette WM 1424 Colonial Heights

Jacklon Johnson WM 1523 Glen Allen

Hattie Layne WM 1523 Glen Allen

Walter Manuel Jr. WM 1523 Glen Allen

Marian Mcnair WM 2295 Richmond

Dennis Parnell Jr. WM 1336 Marion

Van Pham WM 2015 Fairfax

Dwight Phillips WM 154 Abingdon

James Robinson WM 2295 Richmond

Lee Samuels WM 4476 Chesterfield

Ginger Serrano WM 2529 Virginia Beach

Julita Vera WM 1852 Woodbridge

Phyllis Wray WM 1524 Chester

Washington 20 years

Estela Cargo WM 2516 Renton

Juan Jimenez WM 2196 Port Angeles

Rory Macdonald HO 9832 Lacey

Divinagracia Obispo WM 2516 Renton

West Virginia

25 yearsAnna Mcnally WM 1703 Martinsburg

20 yearsJason Bongalis WM 1351 Beckley

Jenny Davidson WM 2244 Huntington

Sandra Kitchen WM 2244 Huntington

Christine Starcher WM 2810 Spencer

Wisconsin 25 years

Chadren Leppi WM 1447 Superior

James Thompson WM 1202 Wisconsin Rapids

20 yearsAnna Bauer WM 1551 Franklin

Janet Cornejo WM 1394 Greenfield

Wanda Cutlip WM 1305 Janesville

Richard Fleeharty WM 971 Viroqua

Diane Keller WM 910 Lake Geneva

Joanne Leonhard WM 2509 Chilton

Debra Miller WM 1365 Hudson

Margaret Schmid WM 1515 Germantown

William Smith WM 979 Sparta

Kathryn Vandermolen LG 6825 Menomonie

Wyoming 25 years

Justin Allsop WM 1315 Cheyenne

Rose Cruz WM 1778 Cody

Mary Peterson WM 1778 Cody

Kelly Stapert WM 1778 Cody

20 yearsKarla Condos WM 1315 Cheyenne

Happy 44th! The first Walmart store in Tennessee opened on Feb. 13, 1973, in Brownsville. Happy anniversary!

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54 Walmartworld.com

Juan Leandro WM 461 Eagle Pass

Alma Lomeli WM 755 Amarillo

Domingo Moreno WM 429 Edinburg

Charles Moser WM 5108 El Paso

Georgia Nelms WM 293 Navasota

Lonnie Newland LG 6812 Plainview

Johnny Oliver LG 6812 Plainview

Isabel Perez WM 395 Mission

Rodrigo Rios WM 456 Brownsville

William Schieffer LG 6068 Sanger

Trenna Stafford WM 220 Burleson

Carl Tennison LG 6812 Plainview

25 yearsDavid Adams HO 8820 Carrollton

Randolph Apps WM 1126 Boerne

Jan Blevins WM 330 Victoria

Ouita Borden WM 371 Granbury

Claude Briggs HO 8081 Schertz

Lurah Broussard WM 283 Bridge City

Phyllis Carlan WM 535 Abilene

Leigh Dawson WM 131 Mount Pleasant

Josie De Los Reyes WM 461 Eagle Pass

Gloria Everich WM 804 Mineral Wells

Maria Garza WM 4130 Kyle

Donna Guerra WM 927 Plainview

Oscar Guevara WM 381 Copperas Cove

Thomas Gumm WM 849 Spring

Susan Hairston WM 284 Mansfield

Kelly Hayhurst LG 6812 Plainview

Virginia Hayward WM 5987 Royse City

Josephine Iheanacho WM 1129 Austin

Gwen Johnson WM 3285 Cedar Hill

Janet Johnson WM 408 Port Arthur

Paul Kea WM 2926 Plano

Leslie Lorenz Jr. WM 290 Gonzales

Bella Lubbering WM 283 Bridge City

Gwendolyn Mansfield WM 651 Beaumont

Jose Marcos WM 768 Katy

Thomas Mcdeall WM 1801 Arlington

Lula Mcgee WM 427 Greenville

Edith Mechelay WM 600 Pampa

Ronnie Mecklenburg WM 1249 San Angelo

Ana Mendoza WM 5809 Edinburg

Carolyn Nguyen WM 4538 Katy

Sarah O’bryan WM 1405 Bay City

Francisco Palizo WM 554 Laredo

Debbie Pease WM 939 Waco

Barbara Peterson WM 5080 Hurst

Kanncis Robinson WM 915 Stafford

Arturo Romero WM 1055 Garland

Alice Sanchez WM 470 Corpus Christi

Bernice Sanchez WM 290 Gonzales

Blanca Sanchez WM 461 Eagle Pass

Maria Segura WM 461 Eagle Pass

Debra Teter WM 251 Mineola

Franklin Tullos WM 1249 San Angelo

Melinda Webb WM 473 Giddings

Kendra Wexler WM 146 Gilmer

Bertha Wilcoxson WM 500 El Paso

Debbie Worthington WM 861 Lubbock

20 yearsGerlle Abrams LG 6005 Palestine

Dawnae Amador Moreno LG 6016 New Braunfels

Yvonne Armstrong WM 3319 Harker Heights

Hirtha Bailey WM 504 Galveston

James Barrett LG 6005 Palestine

Elizabeth Bear WM 5246 Wharton

Sherry Berg WM 400 Conroe

Grady Bonner Jr. WM 939 Waco

Jerilyn Brown WM 345 Palestine

Kenny Casey HO 8081 Tomball

Cesar Cavazos WM 452 McAllen

Ramon Chavez LG 6698 Dayton

Patricia Chumley WM 5091 Cypress

Patricia Coats HO 9271 Dallas

Karen Coffey WM 226 Atlanta

Mike Coker WM 2123 Texarkana

Roy Conn Jr. LG 6083 Temple

John Cousin WM 3226 Katy

Norma Cruz WM 808 Lake Jackson

Yesenia Davila WM 421 Decatur

Linda Doss WM 900 Childress

Scott Elfenbein WM 2926 Plano

Marta Escareno WM 464 Corpus Christi

Jose Gante LG 6036 Palestine

Servando Gante LG 6036 Palestine

Esequiel Garcia WM 1958 Rio Grande City

Kathy Gilbert WM 963 Weatherford

Angela Godwin WM 226 Atlanta

Martin Grimaldo WM 228 Cleburne

Guadalupe Guardian WM 5947 El Paso

Johnny Gutierrez LG 6012 Plainview

Mary Gutierrez WM 442 Kingsville

Jorene Hadley WM 474 Edna

Susan Hardcastle WM 226 Atlanta

Elena Harrienger WM 500 El Paso

Robert Harris WM 1800 Garland

Steven Haskell WM 5191 Forney

Tracy Hayes WM 546 Richmond

Terry Helton WM 4215 Quinlan

Deanna Hinojosa WM 500 El Paso

Edward Holcombe WM 290 Gonzales

Kristen Howard WM 194 Baytown

Janis Ingram WM 417 Sulphur Springs

Carolyn Jackson WM 226 Atlanta

Deanna Johnson WM 226 Atlanta

Julie Jones WM 2257 Houston

Donna Koci WM 4538 Katy

Opal Kuhn WM 185 Gainesville

Lacy Lester WM 2123 Texarkana

Patsy Limbrick WM 214 Jasper

Denessa Lustenhouwer WM 371 Granbury

Scott Maikranz WM 371 Granbury

A simple, unnamed Walmart company newsletter went out to associates in February 1971. The letter bore a message from Sam Walton and a fun challenge to associates to send in ideas for a newsletter name and cover design.

That first newsletter set the stage for Walmart World, which debuted back in May 1971 as Wal-Mart World (shown above).

46 Years Ago This Month …

Anniversaries / Texas—Wyoming

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Encourage your friends to sign up for VPI with you. Winners can get extra cash. Sign up for VPI on The WIRE between the 10th and the 20th of each month. Visit walmartone.com/VPI to see an interactive leaderboard and advice from winning associates.

better together. VPI is even

PATTY FOSTER Reclamations Associate

Store 2128 Halifax, Mass.

MARISSA ATHANASIOU Personnel Coordinator

Some people like their Marketside pizza with pepperoni. Others just want cheese. When you team up with a friend for VPI, you can sell a lot of both!

That’s the strategy Patty (left) and Marissa (right) take. They pick complementary products and work together to sell as much as they can. They remind each other to talk to customers and have fun selling. The winner earns the prize money and the bragging rights.

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GumboIf there’s one product that best represents Store 5022 and its rela-tionship to the revitalized St. Thomas neighborhood, it’s gumbo. The store sells about 4,500 units of Zatarain’s Gumbo Base each year, with steady sales coming between November and February.

Gumbo base can be the starting point for a true New Orleans–style experience. Typically, gumbo here will contain okra, rice, filé powder, and French-inspired andouille sausage—nods to the area’s African, Spanish, Native American, Creole, and Cajun influences. Each culture adds a distinct flavor to the gumbo, just as the mix of cultures adds to the experience of Store 5022.

“I know a lot of the customers because I grew up in this neighborhood,” says Lab Berzat, CAP 1 team supervisor. “I love this community.”

walmartworld.com/MeetAStore

Taste of New OrleansStore 5022

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Read about more pin winners and how you can earn a Happy to Help pin at walmartworld.com/HappyToHelp.

KATHLEEN BAUCHEREAU

Personnel Coordinator

Store 2538 Eugene, Ore.

HAPPY TO HELP

Who Helped You Succeed? Kathleen Bauchereau is known at her store for helping associates progress in their careers. She’s also available to help with any issue. “My mentor said when an associate comes to your desk, stop what you’re doing and help,” she says.

When Dacona Smith, senior vice president, West Division, and other management toured Store 2538, they asked associates, “Who helped you succeed?” So many of them answered “Kathleen” that Dacona awarded her a divisional Happy to Help recognition pin.

According to Claims Supervisor Chris Ortman, “She puts the ‘person’ in personnel.”

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