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AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and...

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AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate advising Monday, April 15, 2013 10:45am – 11:45am Session ID: 232
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Page 1: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

AARB at AACRAOFrom Ad hocery to Organized Chaos:

Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate

advising

Monday, April 15, 2013 10:45am – 11:45am

Session ID: 232

Page 2: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

About UW-Madison•Founded in 1848•Total Research Expenditures: #4•Total Students: 42,441

• Undergraduate (28,737)• Graduate (9,251)• Professional (2,823)• Specials (1,630)

•Total Schools and Colleges: 13•Number of Degrees Awarded Annually: 10,099

Page 3: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Introductions

Scott OwczarekUniversity Registrar, Division of Enrollment Management

Jim PhelpsEnterprise Architect, Division of Information Technology

Jeffrey ShoklerAssistant Director, Office of Undergraduate Advising

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8 109 1211

Five Years at Madison

Page 5: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.
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Critical Success Factors

• The right people at the table

• Key retirements

• Maturity of the moment

• Buy-in and support from leadership

• Building on a win

Page 9: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Building the AARB

• Community buy-in and shopping the idea

• Build on existing governance

• Role of the Enterprise Architect

Page 10: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

AARB - Membership

AdvisorsKendra Abel, L&S ACACNikki Bollig, BusinessScott Burkhardt, HistoryTanya Cutsforth, EngineeringNoel Howlett, CCASKathryn Paar, SOHEMolly Reinhard, CALSChris Verhaeghe, CFYETimothy Walsh, CCAS

TechnicalAaron Apel, ROMike Farnham, DoIT - ATScott Fullerton, DoITJames Helwig, DoIT - IIAT, ATJames Phelps, DoIT

AdministrativeAnnette McDaniel, OUAScott Owczarek (Co-Chair), ROJeffrey Shokler (Co-Chair), OUAWren Singer, OUAMichelle Young, RO

Page 11: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

AARB - Mixed Bag

Advisors

Administrators

Technologists

Page 12: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

AARB - Mixed Bag

Advisors

Administrators

TechnologistsComplexity

Connectedness

Considerations

Possibilities

Page 13: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

AARB - Mixed Bag

Advisors

Administrators

TechnologistsJointly determine:

Strategy

Requirements

Use Cases

Page 14: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Opportunity to Educate

Page 15: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

The toolsThe limitationsThe flowThe variations

Advisors

Complexity of Advising

Page 16: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Current toolsFuture stateEasily attained changesRequirements needs

Technologists

Current state and future

possibilities

Page 17: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

What is under discussionWhat needs helpWhat we could pursue

Administrators

Current roadblocks and opportunities

Page 18: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Design ThinkingService Oriented ArchitectureEnterprise Data ManagementOperational Data Stores

Architects

How to think architecturally and

design for the future

Page 19: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

AARB - Mixed Bag

Advisors

Administrators

Technologists

Page 20: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

How we use the Core Diagram

Page 21: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.
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How we guide technical decisions

Page 24: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.
Page 25: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Scenario Review

Page 26: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Scenario:Training Analysis

Page 27: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.
Page 28: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Scenario:Advisee

Experience

Page 29: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.
Page 30: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

http://go.wisc.edu/3a5dbd

Page 31: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

2013 Strategy

•Proxy “view” of advisee tools

•Usability studies of the advisee experience

•Gather metrics on time spent

Page 32: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Scenario:Data Entry Conundrum

Page 33: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Scenario:Strategy

Development

Page 34: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Tools per task?

Page 35: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Seven tools per task…

Page 36: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.
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Building More Apps

Page 39: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Plan/Program Change

DARS ISISCourse Guide ANS

Page 40: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

We can’t leave it to every service provider and every technologist to

solve on their own.

Page 41: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Orchestration of reusable servicesLeveraging a shared infrastructure

Page 42: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Plan/Program ChangeRun

DARS report

Run ISIS Transcript

Get Plan/Program Requirements

Find Courses in

CourseGuide

Run DARS What If

ISIS Change

Plan

ISIS Assign Advisor

Advisor Notes

System

Page 43: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Plan/Program Change

DARS ISISCourse Guide ANS

Serv

icesM

gm

nt O

rch

est

rati

on

Run DARS report

Run ISIS Transcript

Get Plan/Program Requirements

Find Courses in

CourseGuide

Run DARS WhatIf

ISIS Change

Plan

ISIS Assign Advisor

Record Meeting in

ANS

SecurityGov.

Page 44: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Plan/Program Change

DARS ISIS ANS

Serv

icesM

gm

nt O

rch

est

rati

on

Run DARS report

Run ISIS Transcript

Get Plan/Program Requirements

Find Courses in

CourseGuide

Run DARS WhatIf

ISIS Change

Plan

ISIS Assign Advisor

Record Meeting in

ANS

SecurityGov.

Course Guide

Page 45: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Find Courses

DARS ISIS ANS

Serv

icesM

gm

nt O

rch

est

rati

on

Run DARS report

Run ISIS Transcript

Get Plan/Program Requirements

Find Courses in

CourseGuide

Run DARS WhatIf

ISIS Change

Plan

ISIS Assign Advisor

Record Meeting in

ANS

SecurityGov.

Course Guide

Page 46: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Find Courses

DARS ISIS ANS

Serv

icesM

gm

nt O

rch

est

rati

on

Run DARS report

Run ISIS Transcript

Find Courses in

CourseGuide

Run DARS WhatIf

Record Meeting in

ANS

SecurityGov.

Check PreReqs

Course Guide

Page 47: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Orchestration of reusable servicesLeveraging a shared infrastructure

Page 48: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Metrics

33%

1,500 hours of high-value advising every year.

3,000more students served.

Page 49: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

AARB as a way to help technologists,

administrators and end-users understand...

Page 50: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

•Current technology landscape

•Costs of the current state

•Design goals and practices

•Complexity

•Opportunities

Help understand…

Page 51: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Summary

• From weeds to a garden

• From tactical to strategic

• From filling holes to knitting an experience

Page 52: AARB at AACRAO From Ad hocery to Organized Chaos: Advisors, Enterprise Architects, Registrars and Technologists working together to improve undergraduate.

Questions?

Thank You!Session ID: 232

Scott Owczarek, [email protected] Phelps, [email protected]

Jeffrey Shokler, [email protected]

http://go.wisc.edu/3a5dbd


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