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A/B Testing: The Hidden Gem of Email Marketing

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A/B Testing: The Hidden Gem of Email Marketing Wendy Griffin Marketing Coordinator [email protected]
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Page 1: A/B Testing: The Hidden Gem of Email Marketing

A/B Testing: The Hidden Gem of Email Marketing

Wendy Griffin

Marketing Coordinator

[email protected]

Page 2: A/B Testing: The Hidden Gem of Email Marketing

Questions

Use your chat window

to share any questions or comments anytime during this presentation

Page 3: A/B Testing: The Hidden Gem of Email Marketing

Today’s Agenda

Intro to A/B Testing

Why it is important

How to get started

Demonstrating Campaigner® Experiments

Questions?

Page 4: A/B Testing: The Hidden Gem of Email Marketing

A/B Testing: The Gem of Email Marketing

A/B testing is a simple way to test changes to your emails against the emails

you current have running. This will help you determine which ones produce

positive results.

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Why A/B Testing is Important

Optimize your email campaigns before you send to your list

Track meaningful metrics to better understand readers interests and behaviors

Increase conversions and sales

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How to Get Started

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Sign up for Campaigner!

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1. Set Your Objectives

What are you trying to accomplish through testing?

More Opens?

More Clicks?

More sales

Website visits

Social media

Downloads

Free trials

Increase engagement

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Test element

Test objective

Test audience

Dates on when you want to test

Campaign titles

Topics you will cover

2. Map Out a Plan

Plan what you will be testing

Page 10: A/B Testing: The Hidden Gem of Email Marketing

Sample A/B Testing Calendar

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3. Run the Test!

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4. Track and Analyze Your Reports Record and compare your information

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5. Send the Winner

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6. Leverage the Good Results & Repeat

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Did you know?

President Obama

raised millions using

A/B Testing

throughout his online

email campaigns.

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Did you know?

The winning

subject line raised

$2,540,866.

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Lessons learned from the Obama campaign

Don’t trust your gut - It’s important to remember that you are not your audience, so everything needs to be tested.

Keep a testing calendar - The Obama campaign had short and long-term calendars for national emails campaigns.

Circulate your test results internally - The team circulated the results of all its tests via an internal email.

Page 18: A/B Testing: The Hidden Gem of Email Marketing

Lessons learned from the Obama campaign

Invest in your team - The digital team grew from a handful of people in spring 2011 to a department of more than 200, making it the largest single department within the Obama campaign.

Be human - A personal touch can be very effective in email marketing, For example, a

subject line that simply said “Hey” consistently proved to be the most successful

Page 19: A/B Testing: The Hidden Gem of Email Marketing

Some Ideas to Help You Test

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From Name

From name

Choice of individual's name company name or brand as the sender

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From Address

From address

Generic such as [email protected]

From a specific person [email protected]

From a specific department [email protected]

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Subject Line

Subject line

Length, branding, personalization, trigger words, word order, approach, offer, deadline

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Design

Design

CTA, Buttons, images, copy, offer, layout, wording/tone.

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Reviewing Campaigner Experiments

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Questions?

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Campaigner® Experiments Beta Tester

E-mail me – [email protected]

Page 27: A/B Testing: The Hidden Gem of Email Marketing

Thank You!

If you have comments or questions

about this session, feel free to email

me at [email protected]


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