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Abacus WorkSpace
Training Manual
This documentation is the confidential and proprietary
intellectual property of Abacus Distribution Systems (Hong Kong)
Ltd. Any unauthorized use, reproduction, preparation of
derivative works, performance, or display of this document, or
software represented by this document, without the express
written permission of Abacus Distribution Systems (Hong Kong)
Ltd d is strictly prohibited
copyright @ A
bacus Distribution System
s (Hong Kong) Ltd. all rights reserved. 2012
Abacus Distribution Systems (Hong Kong) Ltd
Unit C, 17/F., Somerset House
Taikoo Place, 979 King’s Road
Quarry Bay, Hong Kong
T (852) 2960 8888
F (852) 2811 9800 SITA: HKGNM1B www.abacushk.com
Abacus Distribution Systems (HK) Ltd. Copyright reserved. 21-Jan-13 Page 2
Table of Content
Installation .................................................................................................. 4
Access Abacus Workspace ........................................................................... 7
Terminal Address ......................................................................................... 9
Sign In / Sign Out ..................................................................................... 10
Sign In (all working area) ............................................................................................................... 10
Displaying all working area ........................................................................................................... 10
Change Passcode ............................................................................................................................ 11
Sign Out............................................................................................................................................ 11
Reservation and Ticketing ........................................................................... 12
Graphical View ................................................................................................................................ 12
Air Reservation ................................................................................................................................. 14
Email flight information to customer .............................................................................................. 16
Graphical View – Reservation ....................................................................................................... 18
VirtuallyThere Panel ................................................................................... 23
PNR Services ............................................................................................ 27
Hotel Reservation ...................................................................................... 28
Car Reservation......................................................................................... 30
New Enhancements ................................................................................... 32
Point and Click ................................................................................................................................. 32
Copy and Paste ............................................................................................................................... 36
Block mode ....................................................................................................................................... 36
Quick & PF Keys .............................................................................................................................. 37
PF setting ........................................................................................................................................... 38
Quick Keys setting ........................................................................................................................... 39
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Graphical Seat Map ....................................................................................................................... 40
Screen Setting ........................................................................................... 42
Screen View Setting ......................................................................................................................... 42
Customize Screen Layout................................................................................................................ 44
Command line setting .................................................................................................................... 44
Abacus Replay .................................................................................................................................. 45
Memo Area ...................................................................................................................................... 46
Abacus System Setting .................................................................................................................... 46
Appearance ...................................................................................................................................... 50
Agent applications ........................................................................................................................... 51
Tips.......................................................................................................... 53
Keyboard Locked ............................................................................................................................. 53
More availability ............................................................................................................................. 53
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Installation
When you open Whiz, system will start the installation of Abacus WorkSpace.
Note: You may require to login as Administrator for the installation. Below window will be returned to
enter your PC password :
Then, system will install automatically
Enter Your PC’s password
**NOT Abacus sign in passcode
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If the host sign in is expired, below box will return to advise agent enter a NEW password
Note: The host sign in password is updated at the same time.
Note: Password change requirements:
Password must contain a combination of seven or eight alphanumeric characters.
E.g. “ABCDEF1” or “1234567A”.
You can use any numeric and alpha characters used except for Q and Z.
No more than three repeating characters allowed. E.g. ABCD888
You cannot reuse last four password.
Then, system continues process installation.
Enter new password
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After Abacus WorkSpace installation, Java application will process. Java downloading application will
process after each system update.
After Java finished the application, you can click run and work in Abacus WorkSpace.
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Access Abacus Workspace
Abacus WorkSpace is our next generation Point of Sales that meets your unique business needs today, and
into the future. All Abacus Whiz users will be upgrade by batch to our new Point of Sales – Abacus
WorkSpace by the end of 2013. After installation, Abacus WorkSpace icon will display on desktop as
below.
Note: you may require sign in twice.
1st Sign in is used for download Red Apps.
2nd Sign in is used for access Abacus WorkSpace classical mode.
After double click the icon, system will prompt out a box which you can select Abacus WorkSpace or
Whiz.
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A Sign in box will appear. You may require entering your password. System will check and download the
applicable apps to your Abacus WorkSpace at the 1st sign in.
Upon first time sign-in to Abacus and/or current passcode has been used for 90 days. You will receive
below prompt message:
You can input your new passcode and confirm new password. The host sign in password will be updated at
the same time.
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Terminal Address
There are two ways for you to find out the Terminal Address
a. Use the menu option View Connection Details b. The bottom of command view
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Sign In / Sign Out
All existing host sign in code and password you are using in Whiz are remain unchanged. Please sign in
with your current sign in code and password to access Abacus Workspace.
Sign In (all working area)
SI1101 (ENTER) - sign in all working areas with sign in No.1101
Response: Enter password
AGENT SIGN IN
CURRENT PASSCODE•Ž • ID <001228> CTY <H3H8 >
DUTY CODE <.> AREA <*> NEW PASSCODE Ž •
Fill-in the current passcode space and press “ Enter”
Note: NO bracket in current passcode and new passcode
Displaying all working area
You can switch to other working area by command (e.g. ¤ B) or just one click.
Response:
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Change Passcode
To change your passcode, input your current passcode, tab to the new passcode field, input your new
passcode and enter. You will be signed into the Abacus system and your passcode will be changed. See
the Sign-In Mask below to become familiar with the fields.
Enter current passcode
AGENT SIGN IN
CURRENT PASSCODE•Ž • ID <001228> CTY <H3H8 >
DUTY CODE <.> AREA <*> NEW PASSCODE Ž •
Enter new passcode
Note: Passcode change requirment remain unchange.
Note: Password change requirements:
Password must contain a combination of seven or eight alphanumeric characters.
E.g. “ABCDEF1” or “1234567A”.
You can use any numeric and alpha characters used except for Q and Z.
No more than three repeating characters allowed. E.g. ABCD888
You cannot reuse last four password.
Sign Out
SO - sign out all working areas
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Reservation and Ticketing
Highlight: All host entries remain unchanged. You can use all entries in command view to finish the booking
as well.
In Abacus Workspace, some keys functions have been changed as below
Whiz Abacus WorkSpace
Clear Screen Ctrl + Backspace Alt + Backspace
Previous entry display Ctrl + Alt +
You are able to send ITIN and ETPIR through VirtuallyThere Panel. VirtuallyThere Panel provides recall data, hide fare / booking classes, select difference languages and add remarks to pax without
any commands. (Please refer to Page 36)
A Menu mask will rename as Red Apps.
In Abacus WorkSpace, you may use copy and paste instead of moving the cursor to previous entry
and enter.
Graphical View
Graphical View can enhance productivity with a full suite of GDS functionality on Air, Car, Hotel, Email
schedule with a simplified Graphical Workflow.
Go to Graphical View:
Click “Graphical View”
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Select “New Reservation” for create PNR then click “OK”
.
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Air Reservation
Fill in the requested data (* are mandatory) into the box.
Flight
info
Number of
passenger
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Air result
Then, an air result table will be display. The table will show travelling date/time, 26 booking classes and
12lines. Moreover, air result table capability that quickly enables to you to not only search by current
date but also provide more date and return flight availability
You can see more availability
Return Flight
For more Flights
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Email flight information to customer
You can email the below flight information to your customer.
Email flight information to
customer
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Traveler will receive the below flight schedule
Input customer email
Select flight
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Graphical View – Reservation
Sell Flight
Click the flight
Show the line number
Input Class code Then, click “Sell”
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Response:
After sell round trip, Click “PNR” continues the booking.
Sold seats
will show at
Trip
Summary
For return flight, click BKK-HKG
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You can click “Traveler Details” for input name, phone, ticketing, remarks and received field without
any commands.
Name Field
Phone Field
Enter PAX name Click Add
Enter Phone number Click Add
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After fill in the requested data (* are mandatory) into the box, you can click “End Options”
You can select the following options
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PNR can be validated at both graphical view and command view. When you return to command view by
clicking “Area A” then display PNR as below.
Entry: *A
FQPLVT
1.1CHAN/TAI MAN MR
1 CX 615Y 20MAR 3 HKGBKK HK1 1005 1205 /DCCX*7UDLE7 /E
2 CX 750Y 26MAR 2 BKKHKG HK1 1150 1535 /DCCX*7UDLE7 /E
TKT/TIME LIMIT
1.TAW//
PHONES
1.HKG-25389999-A
PASSENGER DETAIL FIELD EXISTS - USE PD TO DISPLAY
TICKET RECORD - NOT PRICED
REMARKS
1.GV NAMES BOOKING 1618/18JAN13
2.*HOLDING HKG PASSPORT
3.*HOLDING HK PASSPORT
RECEIVED FROM - 6KM
H3H8.H3H8*AKN 0255/18JAN13 FQPLVT H
Note: Booking will display.
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VirtuallyThere Panel VirtuallyThere Panel is an easy tool which can select email content, hide fare details, hide booking class,
select language and add remarks etc. Moreover, it is no any command required.
There are 2 ways to go to VirtuallyThere Panel
a. Go to Tools > VirtuallyThere
b. Go to Helper APPS > VirtuallyThere
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VirtuallyThere Panel
Notes : 1. Choose email content.
a. Itinerary – sent a hyperlink through email. Pax check the itinerary on VirtuallyThere website.
b. Embedded Itinerary – email content is pax’s itinerary
c. Embedded Itinerary with PDF – email content is pax’s itinerary with PDF
d. eTicket – content with a website. Pax can check the eticket on VirtuallyThere website.
e. Embedded eTicket – email content is eTicket
f. Embedded eTicket with PDF – email content is eTicket with PDF
2. You can hide booking classes or fare details e.g. issuing agents
3. Select TO/CC/BCC
4. Email address
5. We provide 20 languages to choose
6. Sender name and email address
7. You can change the subject line. If no input, the subject line will follow the default setting in Trip Connect
8. Add segment remarks
○6
○7
○8
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VirtuallyThere Benefits:
1. Itinerary customize to customer’s phone size.
2. You can use company logo as bookmark or VT heading. It provide a promotion channel for
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3. Customers can view the selected itinerary especially their phone device offline.
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PNR Services PNR Services is a user friendly tool to send SSR/OSI. It is easier to request Meal, Assistance,
Wheelchair, OSI, Frequent Flyer and Paid seats.
a. Go to Tools > PNR Service
b. Helper APPS > PNR Service
PNR Service window will prompt out.
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Hotel Reservation Host hotel reservation command remains unchanged. Besides host command, we also provide hotel
reservation in Graphical View. No entries require, just few clicks to complete shop & book.
Hotel information
Hotel Photos
Map
a. Graphical View
Step 1: Click “Hotel” Step 2: Fill all hotel information into bracket.
Step 3: Click “Search”
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b. Point and Click Mask Step 1: Click “Point and Click” Step 2: fill in hotel information into bracket
Step 3: Click ”OK”
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Car Reservation Host car reservation command remains unchanged. Besides host command, we also provide car
reservation in Graphical View. No entries require, just few clicks to complete shop & book.
a. Graphical View
Step 1: Click “Car” Step 2: Fill all hotel information into bracket.
Step 3: Click “Search”
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b. Point and Click
Step 1: Click “Point and Click” Step 2: Fill in car information into bracket Step 3: Click ”OK”
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New Enhancements Point and Click
Point and Click is a tool which can sell the pasted availability display, connecting flights and support in
general & direct access availability. It provides a faster and user friendly way to create PNR.
a. Pasted availability display
Example: Display 2 availabilities and sell for BKK round trip
120JANHKGBKK‡CX«
20JAN SUN HKG/Z‡8 BKK/-1
1CX 751 J9 C9 D9 I6 Y9 B9 HKGBKK 1425 1620 333 R 0 DCA /E
H9 K3 M0 L0 V0 S0 N0 O0
2CX 615 J9 C9 D9 I9 Y9 B9*HKGBKK 1005 1205 333 L 0 47 DCA /E
H9 K9 M9 L9 V9 S9 N9 Q9
* - FOR ADDITIONAL CLASSES ENTER 1*C.
127JANBKKHKG‡CX«
27JAN SUN BKK/Z‡7 HKG/‡1
1CX 614 J9 C9 D9 I9 Y9 B9 BKKHKG 1310 1650 333 L 0 DCA /E
H9 K9 M9 L9 V0 S0 N0 O0
2CX 750 J9 C9 D9 I9 Y9 B9 BKKHKG 1200 1555 333 L 0 DCA /E
H9 K9 M9 L7 V0 S0 N0 O0
Although HKG-BKK is a pasted availability, Point and Click support double click on the class code on the
pasted availability to sell. As refer to the above example, HKG-BKK is a pasted availability display. You
may point and click (double click) to sell CX751I/20Jan HKG-BKK 120JANHKGBKK‡CX«
20JAN SUN HKG/Z‡8 BKK/-1
1CX 751 J9 C9 D9 I6 Y9 B9 HKGBKK 1425 1620 333 R 0 DCA /E
H9 K3 M0 L0 V0 S0 N0 O0
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Sample response: 120JANHKGBKK‡CX~
20JAN SUN HKG/Z‡8 BKK/-1
1CX 751 J9 C9 D9 I6 Y9 B9 HKGBKK 1425 1620 333 R 0 DCA /E
H9 K4 M0 L0 V0 S0 N0 O0
* - FOR ADDITIONAL CLASSES ENTER 1*C.
01I1~
1 CX 751I 20JAN 7 HKGBKK SS1 1425 1620 /DCCX /E
SURNAME CHG NOT ALLOWED FOR CX-I FARECLASS.
Example for return flight selling
Point and Click on the selected return flight class code
127JANBKKHKG‡CX«
27JAN SUN BKK/Z‡7 HKG/‡1
1CX 614 J9 C9 D9 I9 Y9 B9 BKKHKG 1310 1650 333 L 0 DCA /E
H9 K9 M9 L9 V0 S0 N0 O0
2CX 750 J9 C9 D9 I9 Y9 B9 BKKHKG 1200 1555 333 L 0 DCA /E
H9 K9 M9 L7 V0 S0 N0 O0
120JANHKGBKK‡CX~
20JAN SUN HKG/Z‡8 BKK/-1
1CX 751 J9 C9 D9 I6 Y9 B9 HKGBKK 1425 1620 333 R 0 DCA /E
H9 K4 M0 L0 V0 S0 N0 O0
Sample response: 127JANBKKHKG‡CX~
27JAN SUN BKK/Z‡7 HKG/‡1
1CX 614 J9 C9 D9 I9 Y9 B9 BKKHKG 1310 1650 333 L 0 DCA /E
H9 K9 M9 L9 V0 S0 N0 O0
01I1~
2 CX 614I 27JAN 7 BKKHKG SS1 1310 1650 /DCCX /E
SURNAME CHG NOT ALLOWED FOR CX-I FARECLASS.
System will auto display
AV once again
127JANBKKHKG‡CX~
27JAN SUN
BKK/Z‡7 HKG/‡1
1CX 614 J9 C9 D9 I9 Y9
B9 BKKHKG 1310 1650
333 L 0 DCA /E
H9 K9 M9 L9
V0 S0 N0 O0
2CX 750 J9 C9 D9 I9 Y9
B9 BKKHKG 1200 1555
333 L 0 DCA /E
H9 K9 M9 L7
V0 S0 N0 O0
3CX 712 J9 C9 D9 I6 Y9
B9 BKKHKG 1625 2000
773 R 0 457 DCA /E
H9 K9 M9 L0
V0 S0 N0 O0
4CX 708 J9 C9 D9 I9 Y9
B9 BKKHKG 0925 1305
333 L 0 DCA /E
H9 K9 M9 L9
V9 S4 N2 O0
5CX 2700 J9 C9 D8 I4 Y9
B9 BKKHKG 0825 1210
333 B 0 X135 DCA /E
H9 K9 M9 L9
V9 S9 N9 O2
6CX 702 J9 C9 D7 I1 Y6
B0 BKKHKG 1910 2250
772 D 0 7 DCA /E
H0 K0 M0 L0
V0 S0 N0 O0.
01I1~
2 CX 614I 27JAN 7
BKKHKG SS1 1310
1650 /DCCX /E
SURNAME CHG NOT
ALLOWED FOR CX-I
Then auto sell “I” class
Previous point and Click response
System will auto display
AV once again
127JANBKKHKG‡CX~
27JAN SUN
BKK/Z‡7 HKG/‡1
1CX 614 J9 C9 D9 I9 Y9
B9 BKKHKG 1310 1650
333 L 0 DCA /E
H9 K9 M9 L9
V0 S0 N0 O0
2CX 750 J9 C9 D9 I9 Y9
B9 BKKHKG 1200 1555
333 L 0 DCA /E
H9 K9 M9 L7
Then auto sell “I” class
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b. Connecting flights
Example for connecting flight selling
Point and Click the selected class code 125JANHKGMAN‡CX«
25JAN FRI HKG/Z‡8 MAN/-8
1CX 257 F4 A4 J4 C4 D0*HKGLHR 0950 1500 744 DS 0 5 DCA /E
I0 W4 R4 E2 Y4 B0 H0 K0 M0
2CX/BA 1227 J4 C4 D0 I0 Y4 MAN 1815 1920 319 D 0 X67 DCA /E
B0 H0 K0 M0 L0 V0 S0 N0 O0
* - FOR ADDITIONAL CLASSES ENTER 1*C.
Sample response:
System will auto sell connecting flights 01J1*~
1 CX 257J 25JAN 5 HKGLHR SS1 0950 1500 /DCCX /E
SURNAME CHG NOT ALLOWED FOR CX-J FARECLASS
2 CX1227J 25JAN 5 LHRMAN SS1 1815 1920 /DCCX /E
OPERATED BY BRITISH AIRWAYS P.L.C.
SURNAME CHG NOT ALLOWED FOR CX-J FARECLASS.
c. Sell different class code
Example: HKGLHR book on J class
LHRMAN book on K class
125JANHKGMAN‡CX«
25JAN FRI HKG/Z‡8 MAN/-8
1CX 257 F4 A4 J4 C4 D0*HKGLHR 0950 1500 744 DS 0 5 DCA /E
I0 W4 R4 E2 Y4 B0 H0 K0 M0
2CX/BA 1227 J4 C4 D0 I0 Y4 MAN 1815 1920 319 D 0 X67 DCA /E
B3 H1 K4 M0 L0 V0 S0 N0 O0
* - FOR ADDITIONAL CLASSES ENTER 1*C.
Point and Click the domestic flight
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Sample response:
Point and Click mask will prompt out as below
System will sell different class on both flights
01J1K2~
2 CX 257J 25JAN 5 HKGLHR SS1 0950 1500 /PENDING /E
SURNAME CHG NOT ALLOWED FOR CX-J FARECLASS
4 CX1227K 25JAN 5 LHRMAN SS1 1815 1920 /DCCX /E
OPERATED BY BRITISH AIRWAYS P.L.C.
SURNAME CHG NOT ALLOWED FOR CX-K FARECLASS.
Input J class for 1st sector
then click “GO”
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Copy and Paste
In Abacus WorkSpace, you can copy the host response as text.
Example:
Block mode
In Abacus WorkSpce, you can choose block mode or line wrap mode. Block mode is more user friendly to
copy schedule for customer.
Example for block mode and line wrap mode
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Quick & PF Keys
Whiz Programmable key will replace by Quick & PF keys.
There are 2 ways to access Quick & PF keys
a. Go to Tools > Quick & PF keys
b. Go to Helper Apps > Quick & PF keys
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Difference between PF Keys and Quick key
PF keys
Maximum set 24Keys
Select keys F1 to F12 , Shift + (F1 to F12)
No any combination
Quick Keys
Maximum 36 Keys
Able combination setting
Select keys CRTL + ALT + X ( X = 0-9, A-Z)
Able record host entries to be Quick Keys
How to set
PF setting
Step 1: Click “Edit”
Step 2: Select and Click a key e.g. F3
Click “Edit”
Select F3
Default as
F3
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Step 3: Input Key label, Key Description and Key Command then click “OK”
Quick Keys setting
Step 1: Click “Record”
Step 2: System start recording. You can start to enter the entry in command view.
N*¤NM1/ KARMEN<<
Step 3: After click “Stop recording”, the entries will store
Input all
information
There is no keyboard
mapping difference vs
Host. Please use ^E for
auto Enter.
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Step 4: The entry is recorded. You can select the quick key and input the label.
Then, click “OK“ to save
Graphical Seat Map
Graphical Seat map is easier to read and identify facilities. You can retrieve seat map of every carrier in
itinerary with a single command. It is provide for IMAP & IPRS carriers (Ref to YY/AAI/PRS)
Entry: 4G1*
Response:
Select a
quick key Input a label
Both flights seat map
Move Up and Down
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Click return flight “CX614”. When you click a seat number, the seat will be reserved.
Note: You may use entry: 4G<line nbr>*/O to override the graphical response and return the host seat
map display.
Select 37E
Seat auto reserved
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Screen Setting There are 2 screen views setting and 4 Screen layouts for you. You can customize the screen setting
according to your preference.
Screen View Setting
Screen View setting is used for single working area only. The setting apply on current working area. It is flexible for you to customize each working area.
a. Split Screen
1. Use the menu option View Connection Details
2. Click “Split” bottom
Response:
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b. Full Screen
1. Use the menu option View Connection Details
2. Click “Full” bottom
Response:
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Customize Screen Layout
Screen layout is applying for all working area, you may switch to other working area within the divided
screen
Go to View>Customize Screen Layout
Command line setting
Command line enable you to display all previos entry clearly.
1. Choose View > Command Line
Command line will show on the screen top. You can enter the comman on the line.
Response:
120JANHKGBKK‡CX«
20JAN SUN HKG/Z‡8 BKK/-1
1CX 751 J9 C9 D9 I8 Y9 B9*HKGBKK 1425 1620 333 R 0 DCA /E
H9 K9 M0 L0 V0 S0 N0 Q0
2CX 615 J9 D9 I9 Y9 B9 H9 HKGBKK 1005 1205 333 L 0 47 DCA /E
K9 M9 L9 S9 N9 Q9 O4
3CX 701 J9 C9 D9 I9 Y9 B9*HKGBKK 1605 1755 772 R 0 7 DCA /E
H9 K9 M9 L2 V2 S2 N2 Q2
4CX 713 J9 D9 I9 Y9 B9 H9 HKGBKK 0910 1110 773 B 0 DCA /E
K9 M9 L9 S9 N9 Q9 O9
5CX 703 J9 C9 D9 I9 Y9 B9*HKGBKK 2000 2150 773 D 0 DCA /E
H9 K9 M9 L9 V9 S9 N9 Q9
* - FOR ADDITIONAL CLASSES ENTER 1*C.
Select your
preference
Click “OK”
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Display and select previous entries by click .
Abacus Replay
This tool can recall previous entry. You may select more than one entry by press “Ctrl + selected entries”.Then, they will send to host window. Go to Tools > Abacus replay
All entries displayed in the window
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Memo Area
Memo area help you mark/paste your important data, message or system response. Open Memo Area: View > Memo Area
Abacus System Setting
You may setup your personal setting in Abacus System. Examples include: Accumulated response, bold font, Point & Click highlighting and tool tips, Graphical Seat Map, cursor type, etc Customize the setting: Tools > Options > Abacus System
Default Setting:
You can copy data on memo area
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1. Bold font can mark the wording being thick. Unclick Bold font Click Bold font
2. Point and Click - Highlight
When Highlighting is selected, point and click-able items will be highlighted in a different colored text. e.g – Blue by default)
- Tool tips Activating this function will allow user to see tool tips when they mouse over the item during point and
click. - Air sell assitance ( for more details, a. If activated, when user double click on the class of service from the availability, Point and Click
panel will open. User may make use of the panel for sell on specific class or number of seat.)
b. If not activated, seat will auto sell from host once you click on the class)
3. Line Cursor and Bold Cursor 4. Line wrap mode
Bold mode
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Recommend Setting
4. Keyboard mapping, please refer to Page19 5. You can select print in OKI and EPSON printer and fit the margin.
○5
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Keyboard Mapping
Function Window Keyboard Abacus Keyboard Sabre Keyboard
Print Window Ctrl + P Ctrl + P Ctrl + P
Full Screen Ctrl + F Ctrl + F Ctrl + F
Split Screen Ctrl + S Ctrl + S Ctrl + S
Move left to right through the Pages , Shift + P + -> Shift + P + ->
Move right to left through the Pages , Shift + P + <- Shift + P + <-
Copy Ctrl + C Ctrl + C Ctrl + C
Paste Ctrl + V Ctrl + V Ctrl + V
Configuration Ctrl + G Ctrl + G Ctrl + G
PNR Services Ctrl + O Ctrl + O Ctrl + O
Abacus Virtually There Ctrl + L Ctrl + L Ctrl + L
Quick & PF Keys Ctrl + Q Ctrl + Q Ctrl + Q
Memo Pad Ctrl + Y Ctrl + Y Ctrl + Y
Execute Scribe Script Ctrl + A Ctrl + A Ctrl + A
Jump to Command line / Memo Ctrl + J Ctrl + J Ctrl + J
Send Data to Memo Area Ctrl + M Ctrl + M Ctrl + M
Erase Memo Ctrl + E Ctrl + E Ctrl + E
New Abacus Area Ctrl + N Ctrl + N Ctrl + N
Move left to right through the Work
Area Tabs Ctrl + Tab Ctrl + Tab Ctrl + Tab
Move right to left through the Work
Area Tabs Ctrl + Shift + Tab Ctrl + Shift + Tab Ctrl + Shift + Tab
Start of Line Home Home Home
Start of Window Ctrl + Home Ctrl + Home Ctrl + Home
End of Line End End END (next line)
End of Window Ctrl + End Ctrl + End Ctrl + End
Clear Window Alt + Backspace Alt + Backspace Alt + Backspace
Clear All Windows Ctrl + Backspace Ctrl + Backspace Ctrl + Backspace
Page up Page Up Page Up N/A
Page Down Page Down Page Down Page down
Abacus Distribution Systems (HK) Ltd. Copyright reserved. 21-Jan-13 Page 50
Appearance
Select your preference color
Preview
the screen
Font size setting
Change to defaults
setting
Abacus Distribution Systems (HK) Ltd. Copyright reserved. 21-Jan-13 Page 51
Agent applications
A tools for setting up document path, website short cut. Set up by : View > Agency Applications > Configure agency applications
Response:
After click “Add”, a window will display
Then, Click “OK” and return to previous page.
Click “Add” for setting paths
Enter the name
You can input website or file
path
Click “Add shortcut to the toolbar”.
It will display on the top of screen.
Abacus Distribution Systems (HK) Ltd. Copyright reserved. 21-Jan-13 Page 52
You will see “Google” has been set up. Then, click “OK”
The short cut will display as below.
Short cut
Abacus Distribution Systems (HK) Ltd. Copyright reserved. 21-Jan-13 Page 53
Tips
Keyboard Locked
~ Keyboard locked may cause by re-establishing the host session or waiting for host response.
Response:
Action:
Waiting for host response.
If not, please press ESC to reset & retry OR close Abacus WorkSpace and re-open. More availability
We are able to display 6 lines and 14 booking classes.
125JANHKGBKK‡CX«
25JAN FRI HKG/Z‡8 BKK/-1
1CX 751 J9 C9 D9 I9 Y9 B9 HKGBKK 1425 1620 333 R 0 DCA /E
H9 K9 M9 L0 V0 S0 N0 O0
2CX 615 J9 C9 D9 I8 Y9 B9 HKGBKK 1005 1205 772 L 0 DCA /E
H9 K9 M9 L9 V9 S8 N0 O0
3CX 701 J9 C9 D9 I8 Y9 B9 HKGBKK 1605 1755 333 R 0 5 DCA /E
H9 K9 M4 L0 V0 S0 N0 O0
4CX 703 J9 C9 D9 I7 Y9 B9 HKGBKK 1645 1845 333 D 0 X247 DCA /E
H9 K9 M9 L0 V0 S0 N0 O0
5CX 713 J9 C9 D9 I7 Y9 B9 HKGBKK 0910 1110 773 B 0 DCA /E
H9 K9 M9 L9 V9 S7 N1 O0
6CX 709 J9 C9 D9 I4 Y9 B9 HKGBKK 2200 2355 333 D 0 157 DCA /E
H9 K9 M9 L0 V0 S0 N0 O0.
1*C - Display more booking class codes
1* - Display more availabilities