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1 AGENT RECRUIT MENT SKILLS & MARKET RESEARCH ON SUPPLYMENTARY INCOME NEEDS PRESENTED BY : ABHISHEK CHOUHAN MBA 2 N D SEM (2008-2010)
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AGENT RECRUIT MENT SKILLS &
MARKET RESEARCH ONSUPPLYMENTARY INCOME NEEDS
PRESENTED BY :
ABHISHEK CHOUHAN
MBA 2ND SEM (2008-2010)
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INTRODUCTION OF FUTURE GENRALI
INSURANCE COMPANY• Future Generali is a joint venture between the
India-based Future Group and the Italy-basedGenerali Group.
• Future Generali is present in India in both theLife and Non-Life businesses as FutureGenerali India Life Insurance Co. Ltd. andFuture Generali India Insurance Co. Ltd.
•
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FUTURE GROUP
• Future Group, led by Mr. Kishore Biyani, is positioned to caterto the entire Indian consumption space. The Future Groupoperates through six verticals:
•1. Future Retail (encompassing all lines of retail business)2. Future Capital (financial products and services)3. Future Brands (all brands owned or managed by group
companies)4. Future Space (management of retail real estate)5. Future Logistics (management of supply chain and
distribution)6. Future Media (development and management of retail media
spaces)
•
•
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GENERALI GROUP
• Generali group is the Italy based company, SergioBalbinotis C.E.O. of Generali Group.
• It was established in Trieste on December 26,1831.Generali is 5th largest company in the world withinsurance companies.
• Its ranked is 47th in Global fortune list of 500’s(2009).
• Over the years, the Generali Group has reconstructeda significant presence in Central Eastern Europeand has started to develop business in the principal
markets of the Far East, including China and India.
•
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OBJECTIVE OF STUDY• To study the Recruitment and Selection System
in the company.
• To study the process of intake of employees with
relation to Experience, Communication skillsand Qualification in the company.
• To know strategies which using for recruitmentin FGI.
• Awareness of agents regarding to supplementary income needs of agents.
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RECRUITMENT
• Recruitment is the process to discover the sourceof manpower to meet the requirements of thestaffing schedule and to employ effectivemeasure for attracting that man power inadequate number to facilitate effective selectionof an effective working force.
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PROCESS OF RECRUITOF AGENTS
1.Need of Recruitment
2.Checking the documents by Channel Operation
Team3.Training of Agents from the Agent TrainingInstitute
4.Passing IRDA examination
5. Agents registered with the company 6.
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RESEARCH METHODOLOGY
DATA COLLECTION There are two types of data collection:• Primary data• Secondary data
RESEARCH INSTRUMENT
• Questionnaire containing close ended questions
SAMPLE DESIGN
• It covers the 70 employees of company
CONTACT METHOD
• Respondents were contacted personally
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ANALISYS OF SURVEY
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SURVEY AND FINDING’S
• 50% of respondents was told that recruitment process isfine.• 70% of respondents was told that training is require for
improvement in performance of agents.• 30% of respondents was suggested that govt. employees
and retired person are the best option for recruit as anagents.• 46% of the people was interested in supplementary
income.• 65% of people is prefers life insurance agency as
supplementary income.
•
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SUGGESTIONS TO COMPANY
• Company should increases the employee morale andhelps to attain the target.• Company should provide the training session for
agents.• Company should improve their agent recruitment
procedure and recruit more experiencedemployees.
• Company should recruit more experiencedemployees.
• Sub-Urban areas are the most potential segment forrecruitment than the urban areas, company shouldtarget more on Sub-Urban to get quality recruitment.
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Conclusion
• Recruitment process is fine and it is according tocompany’s policies for recruit experienced andmore skilled employees and they take interestin supplementary income sources.
• Respondents want to arrange the training sessionfor improve their communication and convinceskills.
• Mostly respondents are prefer insurance sectorfor supplementary income.
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THANK YOU
