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Abhinav Misra

(10030141124)

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According to Davenport (1990) a business process is a set

of logically related tasks performed to achieve a defined

business outcome.

Reengineering implies changes of various types and depthto a system, from a slight renovation to a total overhaul.

James Teng (1994) define BPR as "the critical analysis and

radical redesign of existing business processes to achieve

breakthrough improvements in performance measures."

BPR is done to integrate various business functions like

ERP, SCM, KM, HRM, CRM, etc.

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Birth of Scientific Management under Frederick Taylor (1880 1900).

In 1990, Michael Hammer, a former professor of computerscience at the Massachusetts Institute of Technology (MIT),published an article in the Harvard Business Review, in which heclaimed that the major challenge for managers is to obliteratenon-value adding work, rather than using technology forautomating it.

Thomas Davenport and John Short of Ernst & Young supportedthe idea.

Enjoyed a fair share of critics. By1993, as many as 65% of the Fortune 500 companies claimed

to either have initiated reengineering efforts, or to have plans todo so

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Shared Database

Expert Systems

Telecommunications Network

Decision Support Tools

Wireless Data Connections and Laptops

Automatic Identification and tracking

High Performance Computing

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Starting with mission statements that define the purpose of

the organization and describe what sets it apart from others

in its sector or industry.

Producing vision statements which define where theorganization is going, to provide a clear picture of the

desired future position.

Build these into a clear business strategy thereby deriving

the project objectives.

Defining behaviours that will enable the organization to

achieve its' aims.

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Producing key performance measures to track progress.

Relating efficiency improvements to the culture of the

organization

Identifying initiatives that will improve performance.

Once these building blocks are in place, the BPR exercisecan begin.

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IdentifyProcesses

ReviewUpdate

Design To-Be

Test AndImplement

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To be successful, business process reengineering projects

need to be

o top down,

o taking in the complete organization,

o and the full end to end processes.

o It needs to be supported by tools that make processes easy to track

and analyse.

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Davenport, Thomas & Short, J. (1990), The New IndustrialEngineering: Information Technology and Business ProcessRedesign, in: MIT Sloan Management Review, Summer 1990, pp1127.

Reengineering Data Art (http://www.dataart.com/software-development/reengineering/)

BPR - Teng et al. (1994).

Hammer, M., (1990). "Reengineering Work: Don't Automate,Obliterate", Harvard Business Review, July/August, pp. 104112.

Business Process Redesign: An Overview , IEEE EngineeringManagement Review.

Taylor (1911), Frederick, The principles of scientific management,Harper & Row, New York.

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ERP Alexis Leon

ERP Demystified Alexis Leon

ERP Concept & Practices Vinod Garg, N.K.Venkitakrishnan

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The largest vendors worldwide in 2005 according to Gartner

Dataquest:

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# VendorRevenue(million $)

Market share(%)

1 SAP 1949 30.33

2 Oracle Applications 1374 21.38

3 The Sage Group 1121 17.44

4 Microsoft Dynamics 916 14.25

5 SSA Global Technologies* 464 7.22

*SSAG acquired by Infor Global Solutons

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They must often change, who would be constant in

happiness or wisdom.

- Confucius