Blackhawk School District
March 10, 2016
ABM Presentation to the Board of
School Directors
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ABM Corporate Overview: Capabilities
Experience in Education K-12
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ABM provides facility services to hundreds of schools across the
country. Below is a sampling of ABM’s K-12 clients:
•Baltimore City Public Schools – Baltimore, MD
•Cherry Creek School District – Englewood, CO
•Dalton School – New York, NY
•Douglas County Schools – Castle Rock, CO
•Tolleson Elementary School District – Tolleson, AZ
•Evergreen Public Schools – Vancouver, WA
•Hamilton County Department of Education – Chattanooga, TN
•Harris County School District – Hamilton, GA
•Lakeside Academy – Chattanooga, TN
•Milwaukee Public Schools – Milwaukee, WI
•Nebraska City Public Schools – Nebraska City, NE
•New York City Department of Education – New York, NY
•School District of Beloit – Beloit, WI
•Scottsdale Unified School District – Scottsdale, AZ
•Stratford Public School – Stratford, CT
•Turner County Schools – Ashburn, GA
•Whitfield County Schools – Dalton, GA
ABM Facility Management –
The Process
• Initial Capabilities Meeting – September 9th
• Data Analysis – September 16th
• Site Survey/Customer Meeting – September 22nd
• ABM – Recommended Approach
• Validation Meeting – October 16th
• Proposal Delivery – October 28th
• Introduction of ABM Branch Managers – December 9th
• Custodial Equipment Evaluation – January 6th
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Areas of Concern
• Lack of a documented maintenance program.
• Inspection/Correction actions on physical asset needs
• Lack of a scheduled grounds routine
• Staff training and documentation
• Pro active management
• Lack of a Quality Management Program
• Overall vehicle maintenance program
• Lack of master planning recommendations
• Long range plan for school roofs
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The Opportunities - Maintenance
• Assignment of a qualified and experienced Director of
Facilities, “Facilitator”
• Filling HVAC and Plumber/Pipe Fitter Positions
• Utilization of School Dude
– Corrective and Preventive Maintenance
– Capital Forecasting
– Inventory Management
– Building Automation
• Documented Rounds Routine
• Trane Contract
– Cost
– Scope of Work
– Some actions performed in house?
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The Opportunities - Maintenance
• Trane Tracer System
– Load Sheading Schedules
– Load Cycling Schedules
– Night and Weekend Set Backs
• Purchased Services – What can be done In-house?
• Skills Assessment of Staff – Training Programs
• Long Range Facility Planning – Northwestern
• Critical Spare Parts Inventory
• Inventory Par Levels
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Preventive
Maintenance
Program
Predictive
Maintenance
Program
Reactive
Maintenance
Program
Reliability
Centered
Maintenance
Engineering at a Glance
ABM’s RCM Program:
- Prevent accidents
- Improves efficiency
- Reduce risk
- Life extension and full utilization
- Compliance insurance for codes and
standards
- Focus on the O&M practices for
critical items
- Eliminate unreliable parts
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=
MAINTENANCE PROGRAM
REQUIREMENTS:
• CARPENTRY
• ELECTRICAL
• REFRIGERATION
• MASONRY
• HVAC
• FIRE
PROTECTION
• INSPECTIONS
• FLOORS
• GROUNDS
• PLUMBING
• WATER/SEWAGE
• SECURITY
SYSTEMS
• ROOFING
• VEHICLES
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The Facility Operating PlanShould Include:
Standard Operating Procedures
Key Performance Indicators
Technology/ Quality Assurance
Operational Reporting
Financial Reporting
Benchmarking
Inspection and Reporting
Supply Management
Business Reviews
Sample Categories
• Customer Satisfaction• Timely Resolution of Service Needs
• Reduction of Corrective Work Request
• Customer Satisfaction Survey
• Finance & Reporting• Budget Variance
• Operational Reporting
• Financial Reporting
• Service Quality• Service Interruptions
• Work Order Completion Time
• Asset Preservation
• Asset Failures
• EH&S• Safety, Environmental, and Regulatory Compliance
• Diversity • MWBE Vendor Utilization
• Value Creation• Best Practice Implementation
Measuring Performance:
Key Performance Indicators
ABM National Account Partners:
School District Savings• Grainger
• HD Supply Facilities Maintenance
• Home Depot
• ICP-International Comfort Products
• Industrial Controls
• IT Equipment and Support
• Lennox
• Milwaukee Tool
• Mitsubishi Electric & Automation (MEAU)
• Mitsubishi Heating & Cooling (HVAC)
• Neopost
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• Acklands-Grainger• Aggreko• Airgas, Inc.• American Air Filters• Baker Distributing• Benjamin Moore• Cintas• Cleaver Brooks• Daikin Applied• Daikin Comfort
(Goodman/Amana)• Extech• Fastenal• Ferguson• Flir
ABM National Account Partners:
School District Savings
• Otis Elevator
• Rheem
• Safelite
• Schindler Elevator Corporation
• Sherwin Williams
• SimplexGrinnell
• Sunbelt rentals
• Thyssenkrupp Elevators
• Trane
• Tropic Supply
• United Refrigeration
• York
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The Opportunities - Custodial
• Defined Custodial Schedules and Routes
• Documented Web Based Inspection Process
• High Productivity Equipment Evaluation – Battery
Sweeper for the Second Floor of the High School and
the use of Pro Team Battery Pac Vac’s are examples
• Purchasing and Supply Inventory Levels
• Supply cost
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Quality Assurance Program
Background• Web-based control system
• Corporate level quality control department
• Standardized industry “Best Practices”
• Customizable to your quality goals and requirements
Features• Customized inspection and reporting system
• Automated work order management
• Established tracking and accountability
• 24-7 web based access, communication and tracking
Benefits• Improved customer satisfaction
• Supports local and national operations
• Reduced work order response time
• Less time spent managing issues
• Continually improving processes through data analysis
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Inspections and Periodics
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Align
regularly
scheduled
inspections
Enter results
in Workforce
System
Immediate
review
Work
completed
immediately
Perform
inspections
PLAN
INSPECTIONS
& PERIODICS
– Or –
Work order
scheduled and
completed
Inspection
reporting
Re-
inspection(s)
DO
CHECKACT
Inspections
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• Detailed inspection capabilities
• Scorecard reporting
Key Benefits
• Trend reports
Custodial Equipment, ABM Pricing:
Productivity/Quality Improvements
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BLACKHAWK SCHOOL DISTRICT - ABM CUSTODIAL EQUIPMENT RECOMMENDATIONSNew or Replacement Quanity Cost Each Extended Cost
High School
Tennant T7 rider w/ech20 technology Replacement 1 $13,585.72 $13,585.72
Taski Foam Generator carpet cleaner New 1 $3,850.00 $3,850.00
Tennant Pull extractor for deep carpet cleaning Replacement 1 $2,036.10 $2,036.10
Tennant 30” corded wide area vacuum w/ Hepa Replacement 1 $1,750.32 $1,750.32
Proteam Battery backpack vacuum w/ extra battery New 2 $1,870.00 $3,740.00
Northwestern Ele.
Taski Foam Generator carpet cleaner New 1 $3,850.00 $3,850.00
Proteam Battery backpack vacuum w/ extra battery New 1 $1,870.00 $1,870.00
Tennant Orbital floor machine for stripping floors without liquid New 1 $1,865.33 $1,865.33
Intermediate
Taski Foam Generator carpet cleaner New 1 $3,850.00 $3,850.00
Proteam Battery backpack vacuum w/ extra battery New 1 $1,870.00 $1,870.00
Tennant T3 w/ech20 walkbehind autoscrubber Replacement 1 $6,105.00 $6,105.00
Middle School
Taski Foam Generator carpet cleaner New 1 $3,850.00 $3,850.00
Proteam Battery backpack vacuum w/ extra battery New 1 $1,870.00 $1,870.00
Tennant T3 w/ech20 walkbehind autoscrubber Replacement 1 $6,105.00 $6,105.00
Patterson Ele.
Taski Foam Generator carpet cleaner New 1 $3,850.00 $3,850.00
Proteam Battery backpack vacuum w/ extra battery New 1 $1,870.00 $1,870.00
TOTAL $61,917.46
ABM Equipment/Supply Program:
School District Savings
• National long-term, fixed-price contracts
with industry leaders to mitigate costs
• Strong vendor relations give access to
new, innovative products and training
support
• Environmentally friendly products
selected based on ABM quality
standards and customer specifications
• Centralized purchasing department for
inventory control
• Consumables can be purchased and
supplied at an additional cost
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The Opportunities - Grounds
• A Robust Vehicle Maintenance/Management Program
• Documented Grounds Schedules and Routines
• A Web Based Inspection Process
• Grass Cutting, Mulching, Shrub and Tree Maintenance,
Athletic Filed Maintenance
• Snow and Ice Removal Scheduling and Cost
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Transition Plan Objectives
Primary Objective• Implement a seamless transition through
ongoing and clear communication of
expectations, objectives and outcomes
Beginning Transition• Review contract specifications and
requirements
• Assign roles and responsibilities
• Develop customized timeline and transition
plan
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During Transition• Select and train appropriate
service team
• Site set-up, including equipment
and supplies
• Establish billing and accounting
processes
• Implement quality control
program
After Transition• Implementation assessment
• Review transition to identify
issues and successes
Value Adds from ABM
• James Walls, Branch
Manager
• Dave Downey,
Facilities Branch
Manager
• Ron Black, Onsite
District Manager
• Jhusara Angulo,
Safety Manager
• Steve Salinas, QMS
• Work order
management
– Equipment Inventory
– Maintenance Text
– Scheduled PM’s
– Corrective
Maintenance History
• ABM Quality
Management System
– Custodial Inspections
– Grounds Inspections
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Value Adds from ABM
• Purchasing access
– Maintenance Supplies
– Custodial Supplies
– Paper and Plastic
– Custodial Equipment
• Custodial Training
• Maintenance Skills
Assessment/Training
• Sharing Best
Practices
– K-12
– Higher Education
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Value Adds - ABM Safety Training Programs:
• Safe Driving
• Blood-borne pathogens
• Electrical safety
• HazComm
• Ergonomics
• Ladder safety
• Fire safety
• Hand and finger safety
• Lock out/ Tag out
• Back injury prevention
• Asbestos awareness
• Accident prevention
• Basic first aid
• Emergency evacuation
• Personal protective
equipment
• Lockdown procedures
(site specific)
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Partners in Safety
Accident prevention through
proper training, inspections,
incident reporting and proactive
hazard assessment
Safety and risk management
specialist available for customer
support and/or consultation
Safety program elements
include:• ABM Safety and Health Manuals
• Readily Available Safety Communications
• OSHA Injury and Illness Recordkeeping
• Loss Control through Monitoring our EMR
• Safety Committee Meetings
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