About Dell’s Powering the Possible Community/Programs and Frequently … · 2016-01-08 · Dell -...

About Dell’s Powering the Possible Community/Programs and Frequently Asked Questions Corporate Responsibility

2 Corporate Responsibility Room for text

Dell - Restricted - Confidential

Table of Contents

How to use the tool

About pulling reports & making yourself private

Learn about Giving & Solicitation policies

Learn about diversity, Dell Giving programs

Gives you links to additional resources

About our Community Service Program

Privacy , Reporting & Languages

Volunteering Using the Powering the Possible Community

Communicating about Community Service

Dell’s Corporate Responsibility & Legacy of Good

Volunteer Rewards Program Policies & Sponsorships

Charity Matching Program & Fundraising

Resources

Charitable Organizations

What counts & how to track time

Learn what community service is at Dell

Learn how you qualify for rewards

Communicating your Volunteer activities

Information on the charities in the online community

Learn how to seek matching funds for your charity

About Dell’s Community Service Program

4 Dell - Restricted - Confidential

Dell’s Powering the Possible Community Service Program

Y

Volunteer Volunteer in your community and track your time in our community

Drive community initiatives alongside team members

Lead Record 10+ hours of volunteer service per quarter & get rewarded with $150 USD that goes toward your favorite vetted charity

Reward Give to a vetted non-profit and have it matched by Dell - $1 per $1 up to $10,000 USD per calendar year

Give

Insert icon here Insert icon here Insert icon here Insert icon here

……………provides a strong framework to enable global team members to share their expertise and provide support to the charitable causes and nonprofit organizations they are passionate about

with a strong focus on engaging with our strategic and employee engagement partners.

www.PoweringThePossible.com

Children’s Cancer Care

Disaster Relief Team Member Engagement

Youth Learning Dell’s Focus Areas:

5 Powering the Possible Dell Corporate Responsibility


Topic Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan

FEB - End of year wrap-up/Rewards issued 1st week of Feb. for Q4 (emails will come from Powering the Possible tool)

Feb

APR - Earth Month/Day/Fiscal Q1 end on April 30th

MAY - Ignite Youth Learning Month/Rewards issued 1st week of May for Q1 (emails will come from Powering the Possible tool)

SEP - Children’s Cancer Care Month

DEC - 31 Days of Giving Month

Q1 Q2 Q3 Q4

Calendar of Community Service

Global Hunger Drive (Year-round)

JULY - Q2 ends on July 31st AUG - Rewards issued 1st week of August for Q2 (emails will come from Powering the Possible tool)

OCT - Q3 ends on October 31st NOV - Rewards issued 1st week of Nov for Q3 (emails will come from Powering the Possible tool)

JAN - Q4 ends on January 31st

Apr

May

Jul Aug

Sep Oct

Nov

Jan Dec

Volunteering


Insert description here. Insert description here. Insert description here. Insert description here. Insert description here. Insert description here.

Dell’s Code of Conduct

•  http://intranet.dell.com/dept/ethics/code/Code of Conduct

Library/Dell_Code_of_Conduct.pdf

Criteria •  Volunteer hours must be tracked into our online community or it will

not count •  Team members must have signed up with a profile in the new tool •  Dell badged team members can participate (No contractors will be

able to track their time in the community due to the benefits that we offer in our community.)

•  No limit to the number of individual and/or team projects •  No limit to the number of charities that you volunteer your time with

What is volunteering at Dell? Many Dell team members volunteer their time, talents and energy to support charitable causes and non-profit organizations. Dell is proud of our team members ' generous spirit and encourages these kinds of activities provided they do not conflict with Dell's interests or reflect negatively on Dell.

8 Dell Giving Dell Corporate Responsibility


Volunteering at Dell Volunteering @ Dell

•  What types of organizations can I volunteer for? −  Dell’s strategic partners −  Dell’s Employee Resource Groups as long as it

is community service related −  A registered charity −  Local school (public or private) −  Religious organizations −  Youth sports organizations −  Government institute, fire/police department −  NOTE – your organization does not have to be

in the tool to volunteer (you have the option to add your own organization

•  On Dell Time −  Planned or managed efforts that seek to

motivate and enable team members to volunteer via a site-based activity or team activity

−  Planned or managed efforts that seek to motivate and enable teams to set a time period where everyone can align to a volunteer activity or focus area globally or virtually

•  Off Dell Time −  Volunteering with a team that is done during

non-work hours −  Volunteering with family, friends, or by yourself

during non-work time.

Dell’s Policy

•  Many Dell team members volunteer their time, talents and energy to support charitable causes and non-profit organizations. Dell is proud of our team member’s generous spirit and encourages these kinds of activities provided they do not conflict with Dell’s interests or reflect negatively on Dell.

•  Volunteer efforts in support of Dell sponsored community involvement programs may be done during work hours if approved by your manager in advance. All other volunteer efforts must be done on your own time and must not jeopardize productivity or ability to perform your duties for Dell.

Where can you volunteer

•  Virtually from your desk, home or while traveling

•  At a charity site or non-charity site •  On-site @ Dell with a strategic partner

only

Who is a volunteer? A volunteer is a person or team who gives freely of their time and talents for the benefit of others without getting paid for their time.



2 Types: •  Virtually •  In-Person

Ways: •  Micro-volunteering (



What counts as volunteer time Random Acts of Kindness (Log no more than 15 minutes)

Awareness (Log 1 hr only)

Traditional (Log the length of the activity)

ProBono (Log the length of the activity)

Skills-Based (Log the length of the activity)

•  Attending an awareness event or training that helps promote a charitable cause

•  Attending a charity banquet/gala/ball

•  Giving blood at a Blood Drive

•  Training for a bike ride, walk, run or sport activity as it relates to a charity sponsored event

•  Growing a moustache or hair for a cause

•  Wearing a color in support of a cause (as a team not for individual’s)

•  Donating items that are not Dell assets (must adhere to Global Community Service Guidelines

•  Managing a fundraising or donation drive

•  Participating in a local run, walk, golf or bike ride that is supporting a charity.

•  Preparing gift baskets for donations or care packages

•  Walking a dog for charity •  Painting a house for a

charity •  Extended Volunteering

(no more than 5/qtr) •  Fostering a child

or dog •  Hosting an

exchange student

•  Taking a leave of absence to volunteer

•  Any skill that is not your work skill that you have developed:

•  Graphic design •  Woodworker •  Sports coach •  Mural artist •  Gardener •  Event organizer •  Administrator •  Many others

•  Any work skill that you have done – normally 2+ years of experience in the field, Examples:

•  If you are a Dell accountant than doing accounting work

•  If you are a Dell lawyer, then doing legal work

•  If you are a Dell marketer, than doing marketing work

•  If you are an events program manager than doing events for charity

•  If you are an administrator, than doing administrative work

•  Board membership – typically work skills are used for board positions

•  NOTE – do not share Dell proprietary information

•  Sending cards to someone in support of a cause

•  Helping the elderly cross the street

•  Pay it forward •  Cook a meal for someone •  Let someone go in front of

you in line •  Mow a neighbor’s lawn •  Transport someone who can’t

drive •  Write a letter to that teacher

or mentor who inspired, motivated or transformed you; thank them for their influence on your life

•  Give 5 genuine compliments in one day

•  The next time you see litter on the ground, pick it up and throw it away no matter where you are

•  The next time you see the need, speak up for what is right



What does NOT count as volunteer time

1 Prayer time

2 Playing a sport when it does not relate to a charity or nonprofit

3 Activities or events for organizations that promote a hobby that directly involve you getting the benefit or for charitable organizations that promote a hobby but do not support a community

4

5

6 Donating money

7

8

9

10 Volunteering for a corporate led initiative that does not benefit a charity or cause (Ex: Dell World/FRS)

Driving or transportation to a charitable event

Employee Resource Group (ERG) events that are not associated with volunteering or community service

Activities or events for local walks, runs or rides that are not associated with a charity or cause

Purchasing an item at a charity or NGO auction and/or fundraiser

Activities or events for organizations that discriminate based on race, religion, color, sex, age, national origin, sexual orientation, disability, marital status, veteran status or any other category protected by applicable law


12

Volunteering Frequently Asked Questions (FAQ) Tracking Time Q1. How do I track my time? •  Go to the Powering the Possible Portal (http://dell.yourcause.com ) •  Click on VOLUNTEER TAB •  Click on LOG/VIEW HOURS •  You can log past and future hours or create events. You can also set a volunteer goal. •  Follow steps as per the desired function. Q2. Do I have to track my time? No. It is not a requirement at Dell, but we’d appreciate if you would. We use our community to help showcase the great things our team members are doing and we also recognize our team members’ for their efforts based on the information in the tool. If you log 10 hours or more volunteer time in a quarter, you will receive $150US that you can redeem to a registered charity of your choice listed in the Powering the Possible Portal that is able to accept donations. Q3. Can I upload an event? Yes, you can create individual or team events. Go to the Volunteer Tab, then click ‘Create an Event’ to begin filling out the event. Please fill out all required fields Q4. Can I have a recurring event? Yes, only for individual events. Due to the technical standards of reporting, team members are unable to have recurring team events. We apologize for any inconvenience that may incur. Q5. How do I link my event to a charity? You must link your event to a charity in the ‘Supported Organization’ section. There’s a populated list readily available from the list of your supported organizations from your profile. If you are volunteering for a new charity, you can use the charity search to properly connect the organization to your event. Q6. Can I set my event time on a half-hour? Yes, you can actually determine the time up to the hour and minute. Please note that minutes will need to be recorded in 5 minute increments. Reference our video on tracking your time here: https://dell.yourcause.com/ResourceInfo.aspx?ProgramID=MgA4ADAAMAA=


Volunteering Frequently Asked Questions (FAQ) Tracking Time – continued Q7. What if my organization is not in the tool, how do I get it added? If you are volunteering for an organization that is not listed in the Powering the Possible Portal, please choose ‘Add Your Own Organization’ to add the organization. Please note that they will not be eligible for the Rewards Program or donations. However, you are able to log any hours for any volunteer work you do regardless if the organization is listed in the portal. If you want to see how to add your organization for the reward program, see the section on “charitable organizations”. Please note that properly adding the organization to your event is crucial for administration reporting purposes. If you are having difficulties finding your organization, please contact us by the following: Monday-Friday 8:30am-6pm (CST) at http://dell.yourcause.com 1-866-678-CAUSE (2287) Q8. Does giving money count as volunteer time? No. Q9. Does donating an item or blood drive count as volunteer time? Yes, but you can only count 1 hour of time total. Nothing more. Miscellaneous Q1. Is it ok for my business group to pay for paint and/or supplies to do a teambuilding project? You will need to refer to the P-Card Administrator and/or Concur on acceptable expenses. Q2. Can we do an item donation on-site at Dell? Yes. You may not highlight the charity unless it is an approved partner by Dell Giving. See the section on charities for more information. You will need to go through facilities formal process to request approval.


14

Volunteering Frequently Asked Questions (FAQ) Communications Q1. How can I get my teams involved with my personal NGO/Non-Profit if I am an individual contributor and NOT a people manager? Team member engagement can be done through our online community. You can message within the Powering the Possible platform but per the non-solicitation policy that Dell has in several countries, you are not allowed to send personal email from your Dell email to solicit for funds or volunteer activity. Once, you have team members who have agreed to the volunteer activity through the tool, then you may send a calendar invite from your Dell email to those employees or non-employees and you may send 2 additional communications. You have to remember that Dell is a business first so it is best to have a strategy on your personal communication and do not over-communicate. Q2. I am leading a planning meeting for an NGO/Non-profit organization for my team or Dell business unit; can I send a calendar invite? No. You can utilize the online community to communicate about the event and there is a calendar attached to the event that team members can open and save to their calendar. For questions on how to do this, email the vendor at [email protected]. Q3. How can I get my teams involved with my personal NGO/Non-Profit if I am a people manager? As a people manager, you have gone through all of Dell’s legal training and you have the ability to communicate about charitable causes in a limited way. For Dell’s strategic partners, you have the ability to communicate in a broader way then a non-strategic partner. These are the principles of communication: •  You may only send to your team – do not solicit outside of your team to other business groups, leaders, etc. •  Send 3 communications via Dell email only: 1 to introduce the project, 2nd as a calendar invite for the day of the event and/or deadline and 3rd to wrap up the

event and thank the team. See the next slide for further communication guidelines on charities that are not strategic partners. Q4. If I manage volunteer communication for my ERG or Winning Culture team, how do I communicate in the right way? This is very similar to a people manager. For Dell’s strategic partners, you have the ability to communicate in a broader way. These are the principles of communications: •  You may only send to your team and/or ERG – do not solicit outside of your team and/or ERG to other business groups, leaders, etc. •  Send 3 communications via Dell people manager and/or Winning Culture/ERG mailbox only: 1 to introduce the project, 2nd as a calendar invite for the day of the

event and/or deadline and 3rd to wrap up the event and thank the team. See the next slide for further communication guidelines on charities that are not strategic partners.

Reference our video on communicating and messaging through the tool here: https://dell.yourcause.com/ResourceInfo.aspx?ProgramID=MgA4ADAAMAA= Please click on the below link to learn more about Dell’s Solicitation Policy and Giving Governances: http://intranet.dell.com/marketing/Giving/Pages/SolicitationGovernanceandPolicies.aspx

Communicating about Community Service


Volunteerism •  Think cause instead of

charity

Fundraising •  Use Powering the

Possible only: http://dell.yourcause.com

Communication for People Managers, Employee Resource Groups, Formal Culture Teams & Community Service Teams

Actions you can take Dell email Chatter External Social Media At a Dell Site •  Do not include the charity •  Share a story of a Dell employee

impacted by the disease or cause with their approval

•  Share information on the disease •  Only email to direct team only – no

one else – meaning the people manager’s direct team and/or the ERG

Awareness •  Think cause instead of

charity

•  Do not include the charity •  Share a story of a Dell

employee impacted by the disease or cause with their approval

•  Share information on the disease

•  Create a fun event where you are sharing the story of the Dell employee

•  Tying this into Winning Culture initiative

•  Do not speak about a charity •  Share information on the disease •  Charities are not allowed on site •  Must be done during lunch or

breaks

•  If using a Dell hashtag or copying a Dell channel, then only highlight the cause, the disease and the employee (if approved by them)

•  Do not include the charity

•  Point to a Powering the Possible event

•  Include personal story and/or cause related information

•  Only email to direct team only – no one else – meaning the people manager’s direct team and/or the ERG

•  Point to a Powering the Possible event

•  Include personal story and/or cause related information

•  Focus on volunteering for a cause

•  Do not highlight the charity •  Charity may not come

onsite •  Must be done during lunch

or breaks

•  If using a Dell hashtag or copying a Dell channel, then only highlight the cause, the disease and the employee (if approved by them)

•  Do not include the charity

•  You may not use Dell email

•  You may not use Dell Chatter

•  You may not use a Dell site

•  May use all of your personal social media but may not use Dell hashtags or any Dell references – what you do personally is about you and not Dell

Action: Read more here: http://intranet.dell.com/marketing/Giving/Pages/SolicitationGovernanceandPolicies.aspx

Dell Giving Dell - Restricted - Confidential

Preventing perceptions of harassment or coercion

When asking team members for engagement of any kind

Many employees have shared that they feel harassed and have been given a "hard sell" or felt “pushed" to participate which is not appropriate in a workplace environment. Everyone should feel safe in their workplace and be given an option to voluntarily support a charitable even

Please be sure team members know that participation is voluntary and that there is no expectation set in any way that team members are required to participate

Dell team members should not reach out to vendors, suppliers and partners to ask for them to support a charitable cause or make a product donation. This is a practice that is best not to do as it can be perceived by the vendor as "coercion".

Be considerate

Use a “soft sell” or “pull” method

As a manager, make volunteering “voluntary” Do NOT reach out to vendors, supplies & partners

17


Respecting all Dell policies and procedures

While we all want to support our communities and give back, we must recognize that Dell is a workplace first and foremost and that our community commitment must align to our company.

There are many Dell policies that you may need to consider including the non- solicitation policy, the Code of Conduct, corporate communications, brand and marketing, facilities, etc.

When you receive approval for one, it does not mean you have approval for all. Seek all approvals in advance of your event/activity.

Recognize that Dell is a workplace 1st

Consider all policies before proceeding

Seek all approvals

18


Transparency and Reporting

•  If you are uncomfortable or unsure of the actions of fellow team members you should notify your manager or open an HR Case.

Transparency &

Disclosure

Reporting Issues

•  Be as transparent as possible in all communication s on community service activities.

•  If you are an executive and you’re hosting a volunteer event for your team at a charity in which you have a relationship, i.e. serve on the board, please disclose to your employees.

•  The same would be advised if you are related to someone at the charity you are advocating or if you’ve had a direct impact. Our team members will have a better time understanding and recognizing your passion when you appropriately disclose why you care.

19


20

Communication Frequently Asked Questions (FAQ) Q1. How can I get my teams involved with my personal NGO/Non-Profit if I am an individual contributor and NOT a people manager? Team member engagement can be done through our online community. You can message within the Powering the Possible platform but per the non-solicitation policy that Dell has in several countries, you are not allowed to send personal email from your Dell email to solicit for funds or volunteer activity. Once, you have team members who have agreed to the volunteer activity through the tool, then you may send a calendar invite from your Dell email to those employees or non-employees and you may send 2 additional communications. You have to remember that Dell is a business first so it is best to have a strategy on your personal communication and do not over-communicate. Q2. I am leading a planning meeting for an NGO/Non-profit organization for my team or Dell business unit; can I send a calendar invite? No. You can utilize the online community to communicate about the event and there is a calendar attached to the event that team members can open and save to their calendar. For questions on how to do this, email the vendor at [email protected]. Q3. How can I get my teams involved with my personal NGO/Non-Profit if I am a people manager? As a people manager, you have gone through all of Dell’s legal training and you have the ability to communicate about charitable causes in a limited way. For Dell’s strategic partners, you have the ability to communicate in a broader way then a non-strategic partner. These are the principles of communication: •  You may only send to your team – do not solicit outside of your team to other business groups, leaders, etc. •  Send 3 communications via Dell email only: 1 to introduce the project, 2nd as a calendar invite for the day of the event and/or deadline and 3rd to wrap up the

event and thank the team. See the next slide for further communication guidelines on charities that are not strategic partners. Q4. If I manage volunteer communication for my ERG or Winning Culture team, how do I communicate in the right way? This is very similar to a people manager. For Dell’s strategic partners, you have the ability to communicate in a broader way. These are the principles of communications: •  You may only send to your team and/or ERG – do not solicit outside of your team and/or ERG to other business groups, leaders, etc. •  Send 3 communications via Dell people manager and/or Winning Culture/ERG mailbox only: 1 to introduce the project, 2nd as a calendar invite for the day of the

event and/or deadline and 3rd to wrap up the event and thank the team. See the next slide for further communication guidelines on charities that are not strategic partners.

Reference our video on communicating and messaging through the tool here: https://dell.yourcause.com/ResourceInfo.aspx?ProgramID=MgA4ADAAMAA= Please click on the below link to learn more about Dell’s Solicitation Policy and Giving Governances: http://intranet.dell.com/marketing/Giving/Pages/SolicitationGovernanceandPolicies.aspx

Using the community to communicate

22

Messaging and Engaging employees •  What the messaging platform can do:

•  Invite team members to join the community to help increase participation in your organization

•  Connect with team members by searching the company directory and add friends

•  Add multiple recipients by using the formatted excel file to send messages to your company, group, region, etc

•  Share and invite for your events, giving pages, and group pages to gain participation

•  Add personal messages to customize your message

•  Where you can use the messaging platform: •  From your Profile Page •  From your Giving Page •  From your Group Page •  From your Event Page

23

Messaging and Engaging Employees

•  From your ‘Name’ tab, click on Messages. This takes you to your INBOX.

•  Then you can click on ‘Send a Message to access the messaging platform

•  There are 3 types of messages you can send from this page •  Join the Community •  Connect Request •  Send a Message

From your Profile Page

24

Messaging and Engaging Employees •  From your Giving Page

25

Messaging and Engaging Employees •  From your Group Page

26

Messaging and Engaging Employees •  From your Events Page

•  You can Invite others to participate

•  You can send a message to the participants

•  Please always use the FORMATTED excel file from the community to mass upload

•  Only use data formatted data

•  Do not add any new fields, rows, columns

•  Do not add any new sheets

Volunteer Rewards Program



About the program •  Launched in 2010 to give remote team members and

individuals a way to track their time and receive recognition •  Provides a way that team members globally can double

their impact through volunteer time •  Recognizes team members every quarter if they give 10 or

more hours of volunteer time that they track in the online community

•  Utilizes the online tool for team members to contribute $150 USD to a vetted charity of their choice

Criteria •  Must enter hours in the tool at www.poweringthepossible.com •  All time must be entered during the quarter that you want to be

recognized •  You must enter 10+ hours for each quarter in order to qualify •  You can enter time on Dell time, off Dell time, with a charity in the

tool or without a charity in the tool…all of your time counts for this program

What is Dell’s Volunteer Rewards Program?

Our rewards program is about rewarding our team members around the world for their efforts in giving back to the community.


Rewards Program Frequently Asked Questions (FAQ) Q1. How does Dell’s Rewards Program work? 1.  Step One: Enter your time into the portal by clicking on the VOLUNTEER TAB and scrolling down to LOG/VIEW HOURS.

2.  Step Two: As long as your hours meet the qualifications below by the end of the quarter then you will receive an email on or

around the 2nd week of the following quarter letting you know that you qualified and instructions on how to redeem the $150 USD in the Powering the Possible Portal. –  FY Q1 Feb 1-April 30 (email will be sent by 5/5) –  FY Q2 May 1-July 31 (email will be sent by 8/5) –  FY Q3 Aug 1-Oct 31 (email will be sent by 11/5) –  FY Q4 Nov 1-Jan 31 ( email will be sent by 2/5)

3.  Step Three: You will log onto the portal that is given in your email and make your contribution at that time by searching for your

organization and click on "REDEEM REWARD." NOTE: If for some reason you did not receive an email in your Dell email and you thought you qualified, please contact our Powering the Possible team at [email protected]. Q2. I am a contractor and have not received a reward. Why not? Only active Dell team members are eligible to receive or redeem the reward. We are not permitted to apply a cause card on behalf of an employee that is no longer with Dell or a contractor with Dell. Q3. I reside outside of the US, can I participate? Yes. This program is a global program. The Dell Giving team created it to be inclusive of our remote team members as well as our team members outside of the US.


Rewards Program Frequently Asked Questions (FAQ) Q4. I reside outside of the US. Are there any charities that we will be able to give to that are in my country? Yes. Our signature giving program recipients will be on the list as well as charities all over the globe that have been through Dell’s vetting process. For any questions, please email our vendor at [email protected]. Q5. How does the organization that I give to use the funds? It is truly up to the charity on how they use the funds given to them through the volunteer reward program will use the funds in a way that you designate, but you can always verify with the organization directly. Q6. When will my charity receive the award? We process the rewards once a month, so depending on when you make the contribution depends upon when they receive it. The funds are processed through our vendor and U.S. nonprofit, Silicon Valley Community Foundation, so the checks will be issued by them on behalf of the Dell Community Service Program and you. Normally they begin the process after the 15th of every month. Brandi to check. Q7. How Do I suggest an organization? More than 1.3 million + charities around the world are in the Powering the Possible Portal. To suggest an organization please follow the below steps. It helps to have a charity EIN# or their local country registration number and as much information as possible. •  Go to the Powering the Possible Portal •  Click on the "HELP" link at the top right-hand side of the page •  Click on "SUGGEST A NEW ORGANIZATION" •  Complete the form and hit the submit link at the bottom of the page. By submitting an organization, this does not mean that they will automatically be approved for donations or added to the tool. A charity has to be a US 501c3 registered charity, US equivalency or a partner of our third-party vendor, Silicon Valley Community Foundation. The Dell Giving team will reach out to each Country Community Service Ambassador on a quarterly basis and assess funding available and volunteer engagement with the charity for approval to begin the vetting process. It cost Dell Giving $1,200 USD to vet every charity.


Rewards Program Frequently Asked Questions (FAQ) Q8. What charities can I redeem my reward to? Any organization or project in the Dell Powering the Possible Portal that is able to accept donations will be eligible to receive the Reward. Q9. How long are the rewards active? Is there an expiration date? Any organization or project in the Dell Powering the Possible Portal that is able to accept donations will be eligible to receive the Reward. Q10. Do we get credit for team events or is it just individual events? It is an individual portfolio of your total volunteer time whether you do it with a team or you volunteer by yourself. It can be team events on Dell time and/or individual events done on your personal time. It truly is your total individual portfolio of volunteer time. This is to be inclusive of our remote based team members. Example: Jane has 5 hours that she has volunteered along with her 5 Dell team members. Those 5 hours count in her total portfolio, but they must be logged into our Powering the Possible Portal at http://dell.yourcause.com. Q11. Do I have to volunteer 10 hours with one charity to count? No. You may volunteer at several charities that will equal 10 hours. Example: Jane may volunteer 5 hours for Habitat for Humanity and then volunteer another 5 hours for UNICEF and this would give her a total of 10 volunteer hours. http://dell.yourcause.com Q12. How will I receive my reward? Once the quarter ends, your hours will be calculated and the system will generate an award. You will receive an email from the Powering the Possible Portal that will allow you to redeem at that time. Q13. How do I redeem my reward? You will see a green button on the charity page that says ‘redeem reward.’ You will click on the green button, not the ‘donate now’ button.

Charity Matching Program & Fundraising



About our Matching program •  Provides you the ability to request a match for any

donation that you make in the community whether through fundraising pages or disaster relief program

•  Gives you $10,000 USD in matching dollars per team member per calendar year (January through December)

•  Gives you the ability to give via PayPal (global), credit card (global) and payroll (U.S. only)

•  Ability to give in local currency but not all local currencies

How to make a donation and have it matched •  Go to the community: www.poweringthepossible.com •  Click on the charity page that you would like to donate •  Click on “donate” button •  Follow the directions from there •  Tips:

–  You will need to enter all of your information and then click the “Submit” button. At this point, it will ask you if you want it matched

About the Charity Matching program

Dell gives an amazing benefit to our team members that allows them to give to a vetted charity and have it matched by Dell.


About your ‘Fundraising/Giving’ Page Q1. How do I start a ‘Fundraising/Giving Page’? From the Give Tab, select ‘Giving Page.’ Select your organization, set fundraising goals and describe your cause. Q2. Can I attach an external Fundraising link for Dell team members to donate to so that it reflects towards my goals for that organization? No, Dell will only match donations made through the Powering the Possible Portal. You will need to create a separate fundraising page in the Powering the Possible Portal for your Dell team members to donate to in order to receive the Dell Match. When you create a fundraising/giving page, make sure that you check with your charity to ensure they understand the Dell matching process and how fundraising pages work. Q3. Can I raise funds for more than one charity? Yes, you are able to link and support as many charities of your choice as long as they are a charity that has a “Donate now” button next to it. Q4. Can I raise funds for myself or personal earnings? No, all funds go directly to selected 501(c)(3) IRS-registered charities or US equivalency. Q5. How can I donate to other’s fundraising/giving campaigns/pages? If they provide the link to their fundraising/giving page, then click on that link and go to the member’s fundraising page. If no link is provided, then go to your profile page and click on ‘people search’, then search by entering their name or giving page name. View their current fundraising goal and supported organizations. Then click ‘Donate Now’ if you wish to support their campaign. Q6. Can I share my fundraising/giving page externally? Yes, you can copy the link to your fundraising/giving page and share externally from your personal email. The external donor will only have access to a public view of your fundraising/giving page to donate to. External donors WILL NOT be matched by Dell, however their donations will show on your Fundraising/Giving page and their fees to process will not be paid by Dell.

Giving and Matching Frequently Asked Questions (FAQ)


General Q1. Is there a transaction fee? No. There is not a transaction fee for you as contributor through our Dell program. Dell Giving pays for all fees associated with the program and donates 2.5% of your transactions to Silicon Valley Communities Foundation who manages the charity donations. In addition, Dell will give a ‘true match’ to any donations. *However, you are responsible for any currency conversion fees on your credit card donation. Q2. Is my donation transaction secure? We use industry-leading Secure Socket Layer (SSL) technology to keep your personal information as secure as possible. We protect your information by working with partners that provide a secure and safe environment for credit card donations. Our platform and the vendors we use are PCI compliant. Q3. Can I make a donation via any other way? US Dell team members are eligible to give through payroll deductions. Note: If you are a team member from an acquired company, there may be a delay in setting up payroll due to the integration of the payroll and accounting systems. Please reach out to your HR representative for any questions. Q4. Is there a minimum amount that we can donate? Yes. $10 US dollars is the minimum. Q5. Do registration fees to a charity count as charitable giving or fundraising? Registration fees to a charity do not count as charitable giving or fundraising, as this does not align with the philosophy of the Powering the Possible Portal.




Q5: How do I donate directly to a charity without creating a ‘fundraising page’? If you do not wish to create a fundraising page, you can directly donate through a charity page. Click on the ‘Give’ tab and then click on ‘Credit Card Donation.’ This will navigate you to the advanced search to look up the charity of your choice. US Dell team members can also donate directly to the charity through their payroll deductions. Note: US Dell team members that are a part of a recent acquisition may not have access to the payroll function. Please speak to your HR representative if you have any questions. Q6. If I have questions about my donations, where do I look or who can I ask? •  Go to the Powering the Possible Portal •  Click on the "GIVE" tab •  Click on "DONATION HISTORY” •  You can view your donations by

–  “My Donations”-your credit card donations and processed payroll deductions (payroll for US team members only) –  “Other Donations”- processed Dell matches and redeemed Rewards –  “Pending Donations”- non-processed payroll donations and non-processed Dell matches –  You can go back as far as 2007 for a donation summary by using the drop down box on the right hand side of your summary

pages. If you have further questions regarding your donations please contact [email protected]. Q7. Do donations in lieu of something that you would receive for your donation count as charitable giving or fundraising? No, this does not align with the philosophy of the Powering the Possible Portal.


Q8. How much of my gift goes to the charity? Dell will cover the administrative cost so that 100% of your gift will reach the charitable organization of your choice. Q7. Can I make an anonymous donation? Yes – simply select the ‘anonymous’ box when completing your online donation. Q8. What happens when I pledge anonymously? You will still receive a donation receipt from SVCF and your donation will be matched. However, your donation will not show up on the Powering the Possible Portal Q9. Will I receive a tax-deductible receipt once the donation has been made? US team members - When you make an online donation, a donation receipt will be automatically emailed to you from SVCF. When you file your taxes, you will need to itemize your donations on Schedule A of the 1040 form. You can download this form and the instructions for how to fill it out from the IRS Web site. Note: It is your responsibility to reach out to the charitable organizations to receive an official tax receipt. Outside of the US team members – Please check your local tax laws to see if you are eligible for a tax benefit for donating to US registered charities. Donating to charities that are not a US 501c3 registered charity or a vetted Dell charity, is against Dell’s legal policy. Our processing partner is Silicon Valley Communities Foundation, who is a US 501c3 registered charity. The SVCF’s tax-exempt ID number is 30-0108263. All donations are tax-deductible for donors in the United States. Q10. Do registration fees to a charity count as charitable giving or fundraising? Registration fees to a charity do not count as charitable giving or fundraising, as this does not align with the philosophy of the Powering the Possible Portal.



Q11. Will my charity know that it is me that is making the donation? Yes. For the global matching portion, the charities receive a list of donors in the memo of their check and any designations that you make on your donation, unless you opt to remain anonymous, as described above. For the team member donation portion, the charity must go to the SVCF site (Dell’s processing partners) to find the list of donations. For the US payroll program, the charities receive a list of donors in the memo of their check and any designations that you make on your donation. Q12. What is the cycle for Dell to match my contributions? Dell will match your contributions year-round but only up to $10,000 USD per calendar year. The calendar year is January 1 through December 31. The match will be distributed on a monthly basis normally the schedule runs one month behind but there might be cases with the US Payroll program that will be longer. Q13. If I make a pledge outside of this tool, will Dell match that donation? No. Dell only matches funds donated through the Powering the Possible Portal. Any funds donated outside of the community will not be matched. Q14. Who is eligible to participate in the Dell Community Service Credit Card Match Program? Dell badged team members from any country. Q15. Can I give a recurring donation with my credit card? Not at this time.



Q16. When does my charity get my donation? If a donation is made to a US registered charity, then the charity receives the money in 45-60 days from the day that the donation was made. Q17. Are there any refunds? No, once you make a payment in our system, it is processed immediately. Because our processor is a charitable organization, they have to follow US Internal Revenue Service guidelines on processing donations and therefore, cannot issue refunds. Q18. Will my donation go through if I have an extra security layer on my credit card? Our credit card processing partner, SVCF, does not support ‘Secured by Visa’ at this time. Your transaction will fail the extra layer of security that is applied to your card. You may contact your credit card company to ask if they will remove the extra layer of security to process your donations. Q19. What is the process flow for my donations and match completed by Dell? Please review slide 54 and 55. Click here to go directly there.


Fundraising



Dell’s fundraising philosophy •  Dell is a business first so fundraising is done at a minimum

as to not interrupt business. •  We have created an online community that allows you to

fundraise as a group through group pages or as individual through personal fundraising pages.

•  Fundraising should be done in limited quantities by site/country Community Service Ambassadors as events managed by a site/country. No other events will be approved. (Ambassadors are approved by Dell Giving).

•  Individuals may not fundraise using Dell’s assets including Dell email.

How to fundraise within the community •  Through your personal fundraising page

–  Go to www.poweringthepossible.com and click on the “GIVE” tab –  Click on “Giving page” –  Follow the steps

•  Through a group page –  Go to www.poweringthepossible.com and click on the “Groups” tab –  Click on “Create Group” –  Follow the steps

Fundraising at Dell Fundraising is the ability to raise funds for a charity and Dell believes that the community is the perfect place to help team members engage.


Fundraising Guidelines

Funds delivered directly to charity Make sure to get a receipt from the charity & give them list of everyone who has donated.

Cannot take someone’s credit card and use it in the tool Donations in the tool should only be done by the owner of the card

No pooling of funds You cannot collect donations from multiple team members & put it in the Powering the Possible tool.

Violations of this policy may result in disciplinary action, up to and including

termination of employment.

Violations of this policy by non-employees may result in expulsion from the premises and/or criminal

action.

Do not solicit to suppliers, vendors, partners & customers for items or funding See Dell’s Global Gift & Entertainment policy

Events/activities done only during lunch and break times Do not interrupt business. All activities should be scheduled during these times only.

No pay to play activities/events You cannot force someone to pay to participate

42


Fundraising Frequently Asked Questions (FAQ)

Are activities such as bake sales, ice-cream sales, and etc. in support of fundraising permitted?

Yes via the guidelines in previous slides.

Are floor walks to raise money allowed?

No, this is interrupting business

Are silent auctions permitted? Yes. All items for the silent auction must be purchased by Dell for Dell. You may not ask Dell vendors.

Are live auctions permitted? No

Are raffles or office pools permitted?

No. You cannot make team members pay to participate.

Are raffles or office pools such as football pools permitted if there is no required payment & no monetary prize to the winner?


Can scavenger hunts be done where team members are competing?


Strategic & Team Member Engagement Partners only

43

Question Answer Type of Charity





Fundraising Frequently Asked Questions (FAQ)

Can we offer to auction an executive or people manager to do an activity to raise funds? Yes with their permission on the activity only.

Are floor walks to raise money allowed?

No

Can we hold a “jail scenario” activity where we capture someone and ask them to pay to be let go? No. A form of pay to play

44

While at work, may I sell raffle tickets for a charity?

Yes but during the designated time on previous slide & when selling make sure you tell them it is for the charity and not Dell.

Can team members bring in crafts of their own making, and CD’s from their garage band, etc to sell o for raffles? NO

Question Answer Type of Charity



Information on Silicon Valley Community Foundation (payment processor)


Introducing Silicon Valley Community Foundation (SVCF)

•  What they do: –  SVCF simplifies giving so donors can focus on their charitable passions. –  SVCF partners with the most effective organizations to create change. –  SVCF advances innovative philanthropic solutions to challenging problems.

•  What they do for Dell: –  They are the backend of our YourCause portal so when a team member makes a donation, SVCF processes

that donation to the charity. –  They process all charitable donations whether the charity is inside the U.S. or outside of the U.S. –  They are responsible for vetting all charitable organizations for strategic and business grants but also vets

them to be included in the Powering the Possible community –  NOTE: you may not go directly to SVCF to have a charity vetted.


Benefits

•  SVCF Master charity list is of over 900+ international charities from over 90+ countries.

•  Banking and processing fees considered a charitable donation with a Donor Advised Fund (DAF)

•  Lower credit card fees (2.8% vs 4.75%)

•  One credit card processor for domestic and international charities

•  Credit card payment details provided in user history (i.e. donation payment deposited)

•  ALL receipts are managed by SVCF

•  US only - Payroll receipts directly integrated into the platform

•  US only - IRS recognized receipts within donation history

•  PayPal as a payment type in $USD.

•  Supports giving in multiple currencies (Note: receipt is from a 501c3 organization and tax deductibility depends on country specific laws)

Integration with SVCF offers many benefits to Dell


Designations are now reviewed with each gift •  These purposes are not approved by SVCF

•  Lobbying/advocacy, bill, election, proposition, etc. •  Donor control

•  Support of someone’s work (note: not in honor of someone’s work), hiring a particular person, travel for a particular person, etc.

•  Tuition, stipend, internship, registration, etc. •  Scholarships

•  If donor has majority control over the recipient(s) •  Pledges

•  Reference to a previous commitment, installment, invoice, contract, payments, etc.

•  Capital campaigns of $10,000 or more •  Offering a challenge or matching grant of $10,000 or more •  Capital Campaigns or challenge/matching grants may trigger further

designation review •  Memberships, “circles”, events/sponsorships, levels, tickets, tables, public

recognition and naming, etc. •  General support of events is permissible as long as the donor is not

receiving benefit such as goods and services •  Fiscal sponsor for another organization

Examples: •  UT Football tickets will

no longer be approved •  Tuition paid to your

children’s school through charitable donations

•  Memberships, sponsorships, tickets, &

tables


Miscellaneous changes •  Not the same list as Network For Good eligible charities and some current 501c3 orgs won’t be

available. Below are some examples of changes in the database. •  Churches and government entities must be registered with the IRS or be vetted by SVCF or they

will not be eligible to receive donations.

•  Private non-operating foundations are not eligible

•  501(c)(3) 509(a)(3) Type III or unknown types are no longer eligible. If the type is unknown then SVCF can vet the organization to determine if it is Type I or II and then approve them to be added on the supplemental listing.

•  One payment will go to the charity instead of 2 payments. (Your donation and the match will go at the same time.)

•  Currency conversion rates are applied on date of transaction

•  Minimum is equivalent to $10 USD no matter what currency you are using


Donation History

CSRconnect’s donation history now includes all receipts for credit card AND payroll deductions. Archived receipts have been updated to include SVCF information.


Terms and Conditions

Upon scheduling a payroll deduction or making a credit card donation, users must now acknowledge SVCF’s terms and conditions.


Credit Card Processor Information

All credit card transaction and ‘My Giving’ pages have been updated with SVCF’s logo and information.


International Credit Card Payments

Through WorldPay, CSRconnect can display, accept and transact credit card donations in US Dollar, Australian Dollar, Canadian Dollar, Chinese Yuan, Indian Rupee, British Pound and Euro.


User

Dell Employee makes a donation

Credit Card PayPal Payroll

SVCF receipt emailed to Dell Employee and donation record available in donation history

Funds deposited by Dell accounting in SVCF Bank Account

SVCF approves grant purpose? YC places donation & match on hold

YC contacts Employee

Employee provides new designation

N

Y Y

Funds transferred by Dell Accounting to appropriate SVCF/Dell account for Payment

YC provides Dell w/ payroll file For deductions requested

Dell provides YC w/ actual file (funds deducted from Employees

paycheck) YC compares, then loads actual file into

YourCause site

YC sends payroll files to SVCF

SVCF sends Dell contributions request & payroll details

Dell deposits funds in SVCF/Dell bank account

SVCF Issues receipt in donation history in YourCause Site

SVCF processes grant to charity

Payment status updated in Employee’s donation history

Charity receives funds Payment status updated in

Employee’s donation history

Employee Match Request? (See pg. 2)

Payment Process Map for Employee Donations


User

Employee Makes a Donation

Credit Card PayPal Payroll

Donation and volunteer hours eligible for match or cause card in CSRconnect? Dell vetted organization and approved for match Dell vetted organization but not approved for Match (example to organizations that are coded as “religious” in the U.S. charity list –

Dell cannot match to religious organizations.)

Match request form

Y

No match

Dell reviews approves match request?

N

YC sends SVCF match report

SVCF sends Dell match report & contribution request

Dell approved match report

YC modifies match report

Dell deposits funds in SVCF/Dell bank account

SVCF Processes matches/grants


Charity receives funds

Y


Match shown as denied in Employee’s donation history for matching to organizations that are not allowed to receive the match

N Y

55

Payment Process Map for Matching Donations


Receipt from SVCF


The charity list will come from the following: GuideStar YourCause directly integrates all domestic organizations through GuideStar. YourCause then filters the GuideStar database to only include organizations that Silicon Valley Community Foundation (SVCF) can issue payments. SVCF can issue payments to organizations that are within the IRS Pub 78 and BMF listing and are categorized as a 501(c)3 organization. International Database with IRS 501(c)3 Equivalency Determination YourCause partners with Silicon Valley Community Foundation (SVCF) to provide an option to integrate a Master NGO List for an additional fee. The master NGO list provided by SVCF includes a listing of 900+ international organizations in 90+ countries vetted to IRS 501(c)3 Equivalency Determination standards. The SVCF Master NGO List is continuously growing and clients benefit from the new additions at no extra cost. There are also no renewal fees.


Silicon Valley Community Foundation Frequently Asked Questions (FAQ) Q1. Can you give in-country receipting? Yes for the United States. No for other employees in other countries. All receipting is from Silicon Valley Community Foundation, a 501c3 organization. Tax deductibility depends on country specific laws related to donations to 501c3. Q2. How long does it take for the charity to receive payment? YourCause and SVCF will work with our clients to provide payments to charities 45 days of the close of the month/assuming the funds are provided by the client as needed. Q3. How do I request to add an organization to go through the vetting process? We will be very strategic on the organizations that Dell Giving will fund to go through the vetting process. Our recommendation is for you to go into the tool and click on “help” and then “suggest an org”. We will look at these on a quarterly basis. Q4.What happened to the other organizations that were in the tool? If they are not vetted by Silicon Valley then they will fall out of the tool 1. How can I track my time to an organization that is not in the tool? When you are logging your hours or creating an event, you can just “add your own” organization and your time will count.

Charitable Organizations


Understanding the types of Charities at Dell •  Charities that have been chosen by the Dell Giving team and have been given a grant from the Dell Giving team •  Charities allowed on-site with facilities approval only •  Communication can be done by people managers, executives, winning culture teams, community service teams,

ERG’s and site/country community service teams •  You can find a list of partners by country under the Dell “ERG & Dell Charities” tab in Powering the Possible

•  ERG designated charities in the U.S. – allowed on-site at Dell •  Site/country global hunger drive charities - charities allowed on-site to deliver boxes and pick up boxes as related to Hunger Drive •  Outside of the U.S. designated country/site charities - allowed on-site with facilities approval s •  Charity must be vetted by and approved by Dell Giving •  Teams can communicate with people manager’s approval only •  You can find a list of partners by country under the Dell “ERG & Dell Charities” tab in Powering the Possible

•  Charities in the Powering the Possible community or considered nonprofit organizations but not listed in the community but ARE NOT a strategic partner and/or Employee Engagement partner

•  Not allowed on-site at Dell •  Not approved by Dell Giving to communicate about or fundraise other than in the tool. •  Managers/Executives/Winning Culture Teams/ERG’s may only communicate about team building volunteer activities only to

their appropriate team •  Business partnerships or sponsorships unless they have been chosen by the Community Service Site Ambassadors then

they would fall into Team Member Engagement charities

Signature/ Strategic Partners (approved by Dell Giving only)

Team Member Engagement Partners (approved by Dell Giving only)

All other charities

ACTION: Find the list of charities under the Dell “ERG & Dell Charities” tab in Powering the Possible 60


Q1. What types of charities can I donate to or create a ‘fundraising/giving page’ for? You can donate to the following charities: •  US registered charities also known as 501c3 organizations Note: Dell will not match religious membership-based

organizations such as church’s, temples, synagogues, etc. •  Nonprofit/charitable organizations that have been through the Silicon Valley Communities Foundation US equivalency

determination process. Q2. What if my organization is not in the tool? If you think it has a US registration, then do the following: •  Go to the Powering the Possible tool •  Go to “help” •  Click on “suggest a new org” and fill out the form If it is an organization outside of the U.S., and you want to add it to the tool for the ability to donate to it and/or use your cause card, here are the steps: •  Go to the Powering the Possible tool •  Go to “help” •  Click on “suggest a new org” and fill out the form. Note: we can’t add organizations at any time as it cost Dell money for them to go through our vetting process. We will evaluate on an annual basis with the local Community Service Ambassador on adding those organizations. Q3. My charity says that it is a US based charity that has tax exempt status. Do these types of tax exempt status qualify for the Dell Program? Tax-exempt status is not the same as 501(c)(3) status. It is the charity’s responsibility to obtain 501(c)(3) status by March 31 to determine their eligibility status for matching funds. Dell does not certify 501(c)(3) status for Registered Charitable Organizations; that is the responsibility of the IRS. Before disbursements can be made to an organization through the Employee Match Program, each organization must be determined eligible to participate. Eligible organizations must be tax exempt pursuant to Section 501(c)(3) of the Internal Revenue Code and/or U.S. equivalent through Dell’s vetting process;

Charitable Organizations Frequently Asked Questions


Q4. What organizations are eligible for matching funds? Team Members participating in the Community Service Giving Match Program may give to any approved organization that has the green ‘Donate Now’ button within the Dell Powering the Possible Portal. Dell will match to the organizations that say “match eligible”. Q5. What does ‘Not a Signature Dell Program Partner’ mean? “Not a Signature Dell Program Partner” means that the organization is not affiliated with one of Dell’s signature programs like the Youth Learning program. You are still able to donate to them and receive the Dell match as long as they have the ‘Donate Now’ button. You can also volunteer with them. Q6. What if my organization falls under a parent organization? A “parent/child” relationship can be established if the parent organization agrees to accept and redirect designated funds to the child chapter. We cannot send funds directly to the child location. All donations have to go to the parent organization where the address is attached to the EIN# (US registered charity #). It is the responsibility of the parent organization receiving your donation to redirect the funds that have been designated/earmarked for a child chapter. If your organization is international and is affiliated with a US 501 (c)3, the funds can go to the US office and be designated to go to the international office. However, first, permission from the US office is needed to establish the parent/child relationship and it will be up to the US organization to redirect the designated funds internationally. Q7. What’s a ‘Charity Page’? It’s an informative page where supporters can learn a charity’s purpose, mission statement, volunteer opportunities, contact information and more. Your profile page can support an unlimited number of charity pages.

Charitable Organizations Frequently Asked Questions


63

Charitable Organizations Frequently Asked Questions Q8. I can’t find a charity I’m looking for, what do I do? Try narrowing down your search. Click the magnifying button on the top right hand of the screen to go to the search page. Then, use advanced options to narrow down your search by EIN number, category, keyword or country. If you still can’t find a charity you’re looking for, send us an email and we will be happy to assist you at [email protected]. Q9. What is a charity admin and how do I become one? Non-profit/charity administrators have access to edit their charity page information, upload photos and volunteer opportunities, and engage with team members. If your non-profit or charity is interested in connecting through the Powering the Possible Portal, please have them contact us at [email protected] for more information.

Privacy, Reporting and Languages


65

Reporting About the reports

•  They will only show data for managers who have 10+ team members. It’s a legal guidance around privacy. We do not intend to change this in the future.

•  Data comes directly from HR direct/PeopleSoft so if HR direct/PeopleSoft is inaccurate or not updated then our reports will be inaccurate as well. Unfortunately there is nothing that the Powering the Possible/YourCause team can do about this. It will have to be the manager that takes action in HR Direct/PeopleSoft. Example: A manager is not showing under the correct leader. This means that the organization changes have not been updated in HR Direct/Peoplesoft and will need to be made in order for it to show correctly in the Powering the Possible Portal/

•  If a team member has a private profile, their hours still count but they will show up anonymous in events. •  Always review our privacy policy at Dell. •  Fiscal year for the Dell Community Service Program is always February 1 through January 31st ever year. Our quarters are as

follows: –  Q1 – February 1 through April 30th –  Q2 – May 1 through July 31st –  Q3 – August 1 through October 31st –  Q4 – November 1 through January 31st

How do I find the reports? •  Log into the Powering the Possible Portal •  Go to the reports tab


66

Reporting How to pull reports: In response to your survey feedback, we have now created the Global Reporting feature which gives Dell team members access to volunteer reports. Please follow the below guidance when providing a volunteer report: •  Be mindful that we want to keep the Powering the Possible Portal where it is not a forced environment. We want to pull people

into the community, so use the numbers wisely. We want them to volunteer and not be voluntold! •  Each individual manager now has access so they may pull their own reports, no need for you to pull reports for them. •  Focus on the positive, DO NOT highlight the negative. Example: Giving a report to a leader that shows all managers who have

0% participation. You can always reach out to that audience but only as a way to help them with their engagement. Do not highlight the negative.

•  The reports do not show individual data based on privacy laws and this will not change. •  We do not provide reports that are broken out by the region then further into the Business Unit. This is on our radar but we

have many priorities in front of this.


67

Privacy & Reporting Frequently Asked Questions

Privacy Q1. Do I have an option to make my information private? Every profile in the Powering the Possible Portal is only visible to Dell team members. However, every profile also has the option to be completely private (no one will be able to see your information). However, even though your profile will be private, you can still qualify for the Reward Program (Cause Card) and your hours will count in the reporting. Q2. How do I make myself private in the tool? 1.  Go to your profile 2.  Click on “Settings” 3.  Click on “private” Reporting Q1. How do I pull a report for my manager, my team or my organization? Everyone has the ability to pull a report in the Powering the Possible Portal by clicking on the ‘Report’ tab. Note: we only provide metrics for managers who have 10 or more team members due to privacy. We do not provide data for any individuals. This is against our privacy policy. Q2. Can I get a report that shows my team within my location (Example: I sit in Bracknell in the U.K. and I work in Finance. I want to pull a report that shows all of the finance team volunteering in Bracknell)? No. Our reports are in 2 formats: a company report that produces a report by manager and a geographic report that produces a report by region, country and site level.


Languages

The Powering the Possible community allows you to change your language at any time. Here is some information about the community’s language capabilities:

•  Currently available in 9 languages

•  The portal will change to your language except the graphics. The graphics are created in English only.

•  How do you change your language setting? –  Go to your profile –  Click on the “settings” and then “language”

Using the Powering the Possible Community


Profile Pages Frequently Asked Questions (FAQ) Q1. What is a “Profile Page?” Each team member has a customizable profile page where they can showcase their personal mission, set their volunteer goals and support a certain charities that our in the community. A profile page allows you to blog, upload photos, create campaigns for a particular charity, track volunteer hours and more. Q2. Can I go back and edit my profile page? Yes, you can always edit your profile at any point in time. Q3. Can I edit my given name? Team members currently cannot edit their given name. Q4. Where does my given name come from? We get our feed directly from PeopleSoft, the HR tool. If you change your given name in the HR directory or with Dell, then it will change in our tool. Q5. Can I support more than one charity on my profile page? Yes, you can support and edit unlimited amount of charities by clicking on “My Organizations” under your profile page admin tools. Organizations selected are presented in “My Info” tab for others to see. Q6. Can I make myself private in the tool so no one can see my profile? Yes. You will need to click on “Settings” and then select the ‘Private’ check box under Global Privacy Settings. Q7. Will my hours still count even if my profile is private? Yes. You will be eligible for the rewards program, you can track your time and you can give through the tool.


Q1. What’s a ‘Group Page’? A group page is a collaborative page where members can come together as a group to raise awareness for a cause or charity of their choice. You must name your group and add a mission statement, with an option to add photos and more. Q2. What are the different ways a group page can be used? A group page is a great idea for a team event, a specific program within an organization or any time you want to raise awareness and volunteer as a group. You can gather all team events on the group page as well as message your team members through the group page. The best way to use the group page is for all fundraising efforts that you might want to do with a team of people. A group page gives a team the option to point everyone to one place to go to become engaged in the portal. Q3. How can I create a group page? •  Go to the community: www.poweringthepossible.com •  Click on the “Groups” tab •  Click on “create group” •  Follow the directions from there •  Tips:

–  Once you create your page, there will be a group page link in your browser if you are a people manager and want to communicate your group page

–  If you can’t find your charity, it may be that your charity is not vetted by Dell so it is not showing up. It’s ok to not highlight a charity, just click on any charity and then go back in and delete the charity after the page is created.

Group Pages Frequently Asked Questions (FAQ)


Sample Group page in Powering the Possible •  Share photos of the

“ice bucket challenge” •  Create events and add

them to this page so people can connect to an event going on

•  Add multiple administrators

•  Send message to entire group within the platform

•  Fundraise via a group page

Corporate Social Responsibility and Legacy of Good


1 Promise: Creating a Legacy of Good


CSR: FY13 environment highlights

Expanded the use of recycled-content plastics: used 7.8M pounds for the backing of monitors and the housing for OptiPlex desktops.

Green electricity purchases: expanded number of facilities purchasing 100% renewably generated electricity to 16 –more than double last year.

Introduced boxes made from wheat straw – an agricultural waste normally burned by farmers. The process uses less energy and produces fewer carbon emissions, and the boxes recycle like any cardboard.

Our environmental programs and initiatives help Dell and our customers to reduce consumption and minimize environmental impact.

More than 1 billion pounds of electronics recycled, roughly the equivalent of 46 million average desktops – enough to fill London’s Royal Albert Hall twice.

Dell Wyse thin clients with desktop virtualization helped the University of Nebraska-Omaha earn Gold LEED status for the College of Business Administration and reduced energy use by 93%.

#7 on Interbrand’s Best Global Green Brands list, #4 on Newsweek’s Greenest Companies in the U.S

2020 Legacy for Good

2014 CSR Report


CSR: community

Working with community and nonprofit organizations, we go beyond funding to apply technology, expertise and volunteerism toward solving pressing social challenges.

Through our commitment of technology and volunteerism with the Translational Genomics Research Institute, we’re helping cancer researchers, reduce the time it takes to analyze patients’ molecular data from 10 days to six hours.

Dell donated technology and training to help the Red Cross launch the world’s first social media command center for humanitarian aid. During Hurricane Sandy alone, the Red Cross tracked more than 2 million posts.

#7 on FORTUNE China's Top 100 Most Responsible Companies


CSR: people We continually invest in worldwide programs and partnerships to attract, develop and retain talented people who reflect our diverse marketplace.

Cited as the 2012 Top Company for Resource Groups by DiversityInc, we now have 95 chapters globally with more than 10,000 team members engaged in at least one group.

1 in 5 global team members at 37 locations in 26 countries work in some flexible capacity; in addition to creating greater work-life balance, the program also avoided an est. 13M kWh of energy, 6,785 metric tons of greenhouse gas emissions (as CO2e – roughly the same absorbed by 5,500 acres of forest) and more than $14 million in annualized expenses.

Diversity


Global Diversity and Inclusion For more information on joining an ERG visit the portal at http://intranet.dell.com/dept/hr/Global/Diversity/ERG/Pages/Home.aspx.

The employee resource group FAQs can be found here - http://intranet.dell.com/dept/hr/Global/Diversity/ERG/Documents/ERG Virtual Fair FAQ.pdf

Employee Resource Groups

Dell Giving and Community Service Leaders


Dell Giving Guiding Principles

Collaborate on strategy In 2007, Dell created a Global Giving Council to include leaders from around the globe to collaborate on Dell’s Communities’ strategy.

Utilize Dell’s technology solutions and funding Our programs provide innovative technology solutions to charitable organizations . Use of and access to technology is key to the success of these programs

Engage team members

Provide a strong framework to enable global team members to share their expertise and provide support to the charitable causes and nonprofit organizations they are passionate about with a strong focus on engaging with our strategic giving partners.

Strong governance In 2008, Dell’s Global Giving policy was created which requires all charitable donations to be approved in advance. Processes and procedures were set up to adhere to U.S. and local laws for giving to charitable organizations.

Positive Brand Impact We strive to positively impact our brand health and perception through our strategic partnerships while strengthening community relationships by helping the underserved.

Be a Leader in the Marketplace Dell strives to be a leader in the marketplace on all community service initiatives through innovation in our online community and through our strategic programs.

ACTION: Learn more at: http://intranet.dell.com/marketing/Giving/Pages/Default.aspx

•  Dell - Restricted - Confidential

Strategy – Global Giving Council

•  Chaired by Executive and GGC member & includes country, site, business, and functional leads from the region

•  Meets quarterly

•  Aligns & maintains regional objectives

•  Shares best practices & considers and supports tactics to drive awareness and engagement

•  Engages team members in community service

Global Giving Council

Regional Giving Council

•  Chaired by ELT member and includes members of the ELT and executives from all regions •  Meets quarterly •  Maintains objectives and focus areas •  Approves non-budgeted & new proposals of $500K + •  Updates the ELT & gains approval on significant changes

ELT Approves funding, strategic focus areas, and any significant changes


Utilizing Dell’s technology solutions for Strategic Giving

Youth Learning Dell believes that access to education and technology is not a luxury, but a necessity. We work directly with non-profit organizations around the world to close the learning gap and give young people the power to discover better possibilities. •  3M students impacted to date

We design technology solutions to help our research partners accelerate treatments for pediatric cancer, and also provide funding and support to our non-profit partners and patient’s families.

Children’s Cancer Care

ACTION: •  Find our youth learning strategic partners: https://dell.yourcause.com/CharityProgram.aspx?ProgramID=2 •  Find our children’s cancer care strategic partners: https://dell.yourcause.com/CharityProgram.aspx?ProgramID=37

•  Dell focuses on two program areas for Strategic Giving grants and funding


About the Community Service Leader Program

Ambassador Program

•  Formal structure set by Dell Giving •  Roles include: executive sponsor, country/site/state

ambassador, sales, finance, communications/PR and charity ambassador

•  Volunteer role •  Approved by manager •  Dell Giving keeps a formal list on our SharePoint site •  Included on Dell Giving communication distribution

v Advisor Program

Our Community Service Leaders are a team of committed volunteers that help manage our programs inclusive of teaching, leading, and engaging our team members. There are 2 types of formal volunteer programs:

•  Formal structure set by a manager/executive business group, and/or Employee Resource Group

•  Informal structure where team members want to stay engaged but don’t lead a team

•  Volunteer role •  Formal structure normally approved by manager but

informal role may not be

•  No formal list kept by Dell Giving •  Included on Dell Giving communication distribution

ACTION: Learn more at: http://intranet.dell.com/marketing/MakeaDifference/Pages/MakeaDifference.aspx

Policies & Sponsorships

Dell’s Charitable Giving Policy

•  Dell - Restricted - Confidential

Governance - Charitable Donations & Sponsorships Overview of charitable donations •  Restrictions: −  You may not make a donation to Individuals, political institutions, or

programs involved in the promotion of religion. −  You may not make a donation that is tied to contract for the sale of goods or

services or used to influence the purchase of a Dell product or service −  To be considered a charitable donation or gift, there can be no expectation

by Dell of any indirect or direct benefit to Dell from the recipient entity including but not limited to a potential future purchase of Dell products.

−  A sponsorship may be considered a “charitable donation” for purposes of this policy if a portion of the contribution goes to serve the charity’s mission.

•  Concessions −  A product or credit related concession made as part of a sale to a nonprofit/

charity, public school, college/university, government or public hospital customer should go through SPIKE and are NOT considered charitable giving & do not need to be reviewed by Dell Giving.

Dell’s Global Giving Policy Dell policy states that any charitable donation of product, cash, or anything owned by Dell by any Dell business group must be vetted in advance by Dell Giving Vetting is to ensure that as a U.S. based company, we adhere to local and U.S. legal requirements.

ACTION: Learn more at: http://intranet.dell.com/marketing/Giving/Pages/GivingGovernanceandPolicies.aspx


Governance - Charitable Donations & Sponsorships The process for busin

Date post:	29-Dec-2019
Category:	Documents
Upload:	others
View:	1 times
Download:	0 times