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CashPro® Online CashPro® Online Administration Reporting Reporting and Entitlements Glossary As an Auditor, I can use this glossary to better understand my client’s entitlements on the administrative reports that I generate during an audit. As a General User, I can use this glossary to understand the meaning of the entitlements I am authorized to use within an application. As an Administrator, I can use this glossary as a reference when entitling users of an application to recall the meaning of a user’s entitlement values. About this Glossary This glossary provides the definitions needed to understand terms and data used within Administrative Reports for companies, users, applications, or accounts. The terms within this glossary can be found in CashPro® Online Administration and within Administrative Reports. Audience
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CashPro® Online

CashPro® Online

Administration Reporting

Reporting and Entitlements Glossary

As an Auditor, I can use this glossary to better understand my client’s entitlements on the administrative reports that I generate during an audit.

As a General User, I can use this glossary to understand the meaning of the entitlements I am authorized to use within an application.

As an Administrator, I can use this glossary as a reference when entitling users of an application to recall the meaning of a user’s entitlement values.

About this Glossary

This glossary provides the definitions needed to understand terms and data used within Administrative Reports for companies, users, applications, or accounts.

The terms within this glossary can be found in CashPro® Online Administration and within Administrative Reports.

Audience

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CashPro® Online

Administration Report Terms, Activities, and Entitlements ...................................................3

Alerts/Notifications Entitlement Terms .................................................................................... 10

Audit Log Report Terms ................................................................................................................. 10

Automated Clearing House (ACH) Report Terms, Activities, and Entitlements ............. 12

ACH Inquiry Terms ........................................................................................................................... 15

ACH Positive Pay Report and Entitlement Terms ................................................................... 16

Bill Pay Report and Entitlement Terms ...................................................................................... 17

CashPro Mobile ................................................................................................................................. 18

Check Management - Inquiry Terms ........................................................................................... 19

Check Management - Positive Pay Terms, Activities, and Entitlements .......................... 19

Check Management - Reconciliation Terms, Activities, and Entitlements ...................... 20

Check Management - Reverse Positive Pay Terms, Activities, and Entitlements ......... 22

Check Management - Stop Payments Terms, Activities, and Entitlements .................... 23

Credit Terms, Activities, and Entitlements ............................................................................... 24

Escrow Online Report Terms, Activities, and Entitlements ................................................. 25

Global Payments Report and Entitlement Terms .................................................................... 26

Information Reporting Report and Entitlement Terms ......................................................... 31

Investments Terms and Entitlements ........................................................................................ 39

Receivables Report and Entitlement Terms ............................................................................. 39

Service Center Report and Entitlement Terms ........................................................................ 41

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Administration Report Terms, Activities, and Entitlements

| A | B | C | D | E | G | H | L | M | O | P | R | S | T | U |

A# of Items

An Audit Log Report displays a numerical value associated with the number of items included in an Audit Event. An Audit Event is an action within an application that generates an audit entry.

Access Level

The following access levels are available for Primary Administrators, Application Administrators, or General Users:

▪ Full Access: Performs administrative tasks and works within the selected application.

▪ Administration: Performs only administrative tasks for the selected application. This user will not be able to work within the selected application.

▪ General Use: Works within the selected application. This user will not perform administrative tasks for the selected application.

Account Name

The account name associated with the account a user is entitled to within an application. This information can be found on the same line with the account number, bank information (Bank ID), currency, and country setup within an administrative report.

Account Number

An account number displays along with the bank information (Bank ID), currency, and country setup after the account name within an administrative report.

Action

The action performed in an application that generates an audit entry. Actions may include View Balances, Change Password, or Access Application. This term is found within an audit log report.

Activity

An activity a user is entitled to determines if a user is authorized to perform certain tasks within an application.

Additional Setup

Selections for applications where Bank of America Merrill Lynch and your company determine settings that affect the applications within CashPro Online.

Additional Setup

Selections for applications where Bank of America Merrill Lynch and your company determine settings that affect the applications within CashPro Online.

Administrative Reporting

A Primary Administrator has access to run, view, email, or export all company and user level reports. A Primary Administrator can also entitle Application Administrators to run these company and user level reports.

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Administrator Approval Type

The following approval types are available for company and user updates, and will display in the Administrator Approval Type field on the Company Authentification Report:

▪ Dual Administration: A second administrator must approve company or user updates such as requests for adding a new user or ordering a SafePass Token.

▪ Dual Administration/Token: A second administrator is required to verify who they are by using a one-time password when approving administration transactions. A one-time password is generated through the use of a token.

▪ Single Administration/Token: One user can perform company or user updates by using a one-time password to save the administration changes. This approval type requires an additional Service Level Agreement with Bank of America Merrill Lynch.

Amount

The Amount field in the Audit Log Report displays when an activity within the application sending the audit entry involves an amount.

Application Group Heading

Applications are grouped by service, (for example, Service, Payments, Reporting). Within the Audit Log, the heading is labeled Application Group/Application, where the group and the application are combined, for example, Reporting – Information Reporting Previous Day.

Application Subheading

Applications for which your company is entitled (for example, Global Payments or Information Reporting).

Approve User

A Primary Administrator has access to approve new users created by another administrator. A Primary Administrator can also entitle Application Administrators to approve new users created by another administrator.

Approve User Profile

A Primary Administrator has access to approve updates to user information. A Primary Administrator can also entitle Application Administrators to approve updates made to a user’s profile.

Assigned on Date

The date an account was assigned to the application. The date displays below the application within a report.

Associated on Date

A Company Entitlement report displays an associated on date to indicate the date an account was entitled to an application for CashPro Credit users.

BBank ID/ Account #

An Audit Log Report displays the Bank ID and account number for the account impacted by an action for each audit activity involving an account.

CCashPro University

CashPro University is your centralized source for educational resources. You can select from a variety of training tools to best match your individual learning style. Whether you are a new or current user, maximize your CashPro Online experience with CashPro University.

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Certificate

A digital certificate is a computer-based file that provides your company with an extra level of security by validating a user’s identity.

Certificate and Token Detail

A User Authentication report displays the following column headings: status, certificate number and/or token serial number, and date information.

Certificate Status

Status of a certificate (if applicable), such as Operational, Expired, Revoked, or None.

Chat

A service offered for clients to submit questions online using a live chat session.

Clone

A Primary Administrator can copy an existing user’s applications, activities, accounts, and limits to a new user.

Company Audit Log Report

A Primary Administrator has access to view the audit log activity for all users in your company. A Primary Administrator can also entitle Application Administrators to view the audit log activity.

Company ID: Initiated By

A company ID displays the CashPro Online Company ID of the user who performed the action within an Audit Log Report.

▪ If the action was performed by someone within the company, the user’s company ID displays.

▪ If the action was performed by Bank of America Merrill Lynch, the term Bank displays.

Company Location

The location where your company resides. Some country’s locations have additional country security restrictions.

Contact Information

The information entered in your company user’s profile that contains the name, address, phone number, mobile number, and email address.

Create User

A Primary Administrator has access to add new users and grant entitlements to users in your company. A Primary Administrator can also entitle Application Administrators to add new users.

DDate Time

An Audit Log Report displays the date and time for each audit result, which is the date and time the action occurred within the application.

Details

An Audit Log Report displays a column labeled Details. This field provides additional information associated with the action that occurred within CashPro Online.

Digital Certificate Administrator

A Primary Administrator has access to grant and revoke certificates for the users in your company if your company is configured for digital certificates. A Primary Administrator can also entitle Application Administrators to grant and revoke certificates.

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EEdit User Profile

A Primary Administrator has access to make changes to users in your company profile such as the address, phone number, mobile number, and/or email address. A Primary Administrator can also entitle Application Administrators to make changes to users in your company profile.

Email Verification Code Status

A status of Validated, Not Validated, or Expired displays on reports based on the results of your email verification. A verification code is emailed to the user and requires validation every six months. A status of Expired will lock a user’s access to CashPro Online.

GGlobal Preferences

Setting Preferences displays for users of CashPro Onlne. These settings include date format, time format, language, and amount format. Company preferences display when accessing CashPro Online. Users can set their own preferences which overrides the company preference setup.

HHigh Risk Application Detail

Displays the application names that require a token to authorize your online transactions because of the increased risk of fraud.

LLast Modify Date

The last date and time you updated your profile information which may include your name, address, phone number, mobile number, and email address.

Limits

Limits are defined by a company’s administrator for Automated Clearing House (ACH) and Global Payments to represent the maximum amount available to a user per entry for each day when creating transactions scheduled for payment.

MManage Preferences

A Primary Administrator has access to update company level settings such as local language, time zone, amount format, base currency, and date format settings. The Administrator can assign account preferred names for accounts. A Primary Administrator can also entitle Application Administrators to update company level settings.

Manage User Status

A Primary Administrator has access to perform actions such as unlock a user, reset a user’s password, activate or deactivate a user, and delete a user. A Primary Administrator can also entitle Application Administrators to perform these actions for users.

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CashPro Mobile

Users entitled to CashPro® Mobile gives them access to a critical set of treasury, credit, and liquidity functions outside of your traditional office workstation. CashPro Mobile security features are integrated with CashPro Online using industry best practices.

OOrder SafePass Tokens

A Primary Administrator has access to place token orders for users in a company. Approval is required by a second administrator for token orders. A Primary Administrator can also entitle Application Administrators to place token orders.

PPassword Status/Reason Codes

If a user has not logged into CashPro Online for 90 days, their password will expire. The user will need to update the password during their next login to CashPro Online.

An administrator can refer to the following reasons code to determine why a user’s password was locked to determine the next steps for resetting a password:

[1] - Password change rejected

[2] - Temporary password expired

[3] - Maximum authentication attempts

[4] - Maximum authentication attempts and maximum challenge phrase failures

[5] - Maximum challenge phrase failures

[6] - E-mail not validated

[7] - Access Denied

[9] - Deactivated by client administrator

[10] - Deactivated by Bank administrator

[11] - System deactivated, contact bank

These values would display within CashPro Online on the Users List and the User Status report.

Payment Approval Profile Reports

A Primary Administrator has access to view the payment approval profiles and run an unassigned account report. An account is available for users after it is assigned to a payment approval profile. A Primary Administrator can also entitle Application Administrators to view and run this report.

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Payment Categories

Administrators can select one of the following payment categories when adding a payment approval profile for Global Payments:

▪ Urgent (Wire): An urgent payment that utilizes a Real Time Gross Settlement (RTGS) clearing system. These transfers are immediate, final, and irrevocable after processing.

▪ Low Value (ACH): A non-urgent payment that utilizes a local Low Value Transaction Settlement (LVTS) clearing system. Payment of funds can take several days beyond the Value Date.

▪ Administrative: Financial notifications that do not initiate movement of funds.

▪ Payroll: A non-urgent, in-country local currency payment to your employees that utilizes the local Low Value Transaction Settlement (LVTS) clearing system. Payment of funds can take several days beyond the value date.

▪ Internal Transfer: The transfer of funds between two accounts entitled to Global Payments under the same CashPro ID.

Payment Types

Automated Clearing House (ACH) payment types refer to the types of payments a user can initiate online using CashPro ACH. Payment types include state and federal tax payments, transactions with trading partners, direct deposits to employees for payroll, and expense reimbursements. Administrators entitle users to payment types based on accounts the user can access.

For information on payment types within Global Payments, refer to Payment Categories.

RRegulated Account Assigned

Regulatory compliances requires all accounts domiciled in Hong Kong or Singapore an additional level of verifying who you are when logging into CashPro Online. For example, if a user is entitled to a Singapore account, they will be required to use their token at login and provide an eSignature upon final approval of a payment.

SSafePass Administration

A Primary Administrator can entitle Application Administrators to assign or deactivate tokens from users in your company. Administrators may also revoke a token which will permanently disable the token for future use.

Statement Types

Administrators can entitle users to search for and display statements for accounts by statement type within Information Reporting. Statement types include Account Analysis Statement, Automated Investment Sweep, Sweep Activity Report, and Sweep Investment Report.

Status

An Audit Log Report displays a status which indicates if the action succeeded or failed.

Strong Authentication at Login

Users are required to validate who they are with a one-time password when logging into CashPro Online. A token is required to receive the one-time password.

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TTarget Application

An Audit Log Report displays the application affected by an action that created an audit entry. Actions may include View Balances, Change Password, or Access Application.

Token Status

A token is a safety feature that provides an extra level of security. A token allows users to receive one-time passwords when required to enter during activities which may include logging into CashPro Online or approvals. The status of a token may include any of the following:

▪ Enabled: The token is assigned, but not yet activated by the user.

▪ Active: The token has been assigned and activated by the user.

▪ Disabled: The token has been deactivated from use.

▪ None: A token has not been assigned to a user.

Administrators can view token status on the User Profile screen and the User Profile and User Status report.

A General User can view their token status on the Security tab within Profile.

Tracking ID

An Audit Log Report may display a Tracking ID for one or multiple actions linked to a single transaction. Click a Tracking ID within the Audit Log Report to display all the events associated with a Tracking ID.

UUser Authentication Detail

On a User Authentication report the User Authentication Detail section displays password, email, token, login status information, and the type of regulated accounts, if any, that are assigned to the users in the company.

User Email

The email address entered during setup of your profile.

User Roles

A Primary Administrator can create, manage, and assign user roles if your Company ID has several users with similar entitlements. User Roles allows Administrators to establish a single template for key applications, allowing users to be added in a single step. User Roles consist of four components:

▪ Role Details (Name, User Type, and Description)

▪ Application Entitlements

▪ Application Activity Entitlements

▪ Accounts

User Roles Accounts

A Primary Administrator can select one of the following account settings when creating a User Role:

▪ All Current entitles the User Role to all current application accounts.

▪ All Current and Future entitles the User Role to all current and future application accounts.

▪ Custom allows a Primary Administrator to customize the application accounts a User Role is entitled to within the selected application.

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User Roles Application Activities

A Primary Administrator can select one of the following Application Activities when creating a User Role:

▪ All Current entitles the User Role to all current application activities.

▪ All Current and Future entitles the User Role to all current and future application activities.

▪ Custom allows a Primary Administrator to customize the application activities a User Role is entitled to within the selected application.

Alerts/Notifications Entitlement Terms

| E | W |

EEnable Alerts/Notifications (Alert/Notification Activities Entitlement)

A default selection which allows the entitled user to access Alerts setup subscriptions for applications and accounts they are entitled to.

WWires - Incoming (Alert/Notification Activities Entitlement)

An Administrator can select this activity if the user needs to be able to subscribe to incoming wire alerts and is not entitled to Information Reporting or Global Payments. Users already entitled to Information Reporting or Global Payments will not need this additional selection to receive this alert.

Wires - End of Day (Alert/Notification Activities Entitlement)

An Administrator can select this activity if the user needs to be able to subscribe to incoming wire alerts and is not entitled to Information Reporting or Global Payments. Users already entitled to Information Reporting or Global Payments will not need this additional selection to receive this alert.

Audit Log Report Terms

| A | B | C | D | S | T | U |

A# of Items

An Audit Log Report displays a numerical value associated with the number of items included in an Audit Event. An Audit Event is an action within an application that generates an audit entry.

Action

The action performed in an application that generates an audit entry. Actions may include view balances, change password, or access application. An action is included within an audit log report.

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Amount

The Amount field in the Audit Log Report displays when an activity within the application sending the audit entry involves an amount.

Application Group/Application

Applications are grouped by service (for example, Payments, Reporting, or Receipts). Within the Audit Log, the heading is labeled Application Group/Application, where the groups and the applications are combined, such as Reporting – Information Reporting Previous Day.

BBank ID/Account #

An Audit Log Report displays each audit activity involving an account. The report displays the Bank ID and account number for the account impacted by the action. The bank is used to determine the location of the account.

CCompany ID: Initiated By

A company ID displays the CashPro Online Company ID of the user who performed the action within an Audit Log Report.

▪ If the action was performed by someone within the company, their company ID displays.

▪ If the action was performed by Bank of America Merrill Lynch, the term Bank displays.

DDate Time

An Audit Log Report displays the date and time for each audit result indicating when the action occurred within the application.

Details

The Details column within an Audit Log Report provides additional information associated with the action that occurred within the application.

SStatus

The status within an Audit Log Report indicates whether an action succeeded or failed.

TTarget Application

An Audit Log Report displays the application where an action occurred.

Tracking ID

An Audit Log Report displays a Target ID which is a unique number used to link multiple actions to a single transaction when applicable.

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UUser ID: Initiated By

An Audit Log Report displays the User ID of who completed the audit action.

User ID: Recipient Of

An Audit Log Report displays the User ID of the affected user by action.

Automated Clearing House (ACH) Report Terms, Activities, and Entitlements

| A | B | C | D | E | I | L | M | P | R | S | V |

AACH

Automated Clearing House (ACH) refers to an electronic banking network often used for direct deposit and electronic bill payment.

ACH Batch Retention

The number of months a company retains batches.

ACH Company ID

Each company is assigned a unique identifier, referred to as the Company ID. Some clients may have multiple Company IDs.

ACH Company Name (Short Name)

The name of the company set up within CashPro ACH.

ACH Database

Databases allow you to store payment information such as names, account numbers, and routing numbers for transactions you make periodically. Before initiating entries using CashPro ACH, you must create a database that corresponds to the payment type you wish to initiate.

ACH Data Export (ACH Services Entitlement)

The Export Database activity displays if the ACH Data Export service is selected during setup by Bank of America Merrill Lynch. An Administrator can entitle CashPro ACH users to export payment information for integration with the company’s back office systems.

ACH Data Import (ACH Services Entitlement)

The Import Database activity displays if the ACH Data Import service is selected during setup by Bank of America Merrill Lynch. An Administrator can entitle CashPro ACH users to upload ACH files with payment information. This process eliminates the need to manually enter payment information into CashPro ACH.

Add/Delete Database (ACH Database Activities Entitlement)

An Administrator can entitle CashPro ACH users to this activity for adding or deleting databases. Databases allow you to store payment information such as names, account numbers, and routing numbers.

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Approve Database (ACH Database Activities Entitlement)

An Administrator can entitle CashPro ACH users to this activity for approving a database before release for audit and security purposes.

ACH Payment (ACH Application Activities Entitlement)

An Administrator can entitle CashPro ACH users to this application activity for submitting an electronic credit to an account.

ACH Quick Pay (ACH Application Activities Entitlement)

An Administrator can entitle CashPro ACH users access to this application entitlement for creating and managing ACH transactions using a simplified workflow. This streamlined service simplifies the process for making payments to your trading partners and collections from your customers.

ACH Validator (ACH Application Activities Entitlement)

An Administrator can entitle CashPro ACH users access to this application entitlement for uploading NACHA batch files directly for approval from the Batch List screen.

Audit Data Retention

The number of months a company retains ACH data for auditing purposes.

Auto-Generate Transactions

An option available for recurring payments to create a repetitive scheduled batch. Approval is required to create a repetitive database.

Auto-Release Transactions

An option available for recurring payments to release the batch to Bank of America Merrill Lynch for processing based on a pre-approval.

BBatch Creation (ACH Amount Limits Entitlement)

An Administrator can entitle CashPro ACH users to this activity for creating a group of ACH transactions.

Batch Release (ACH Amount Limits Entitlement)

An Administrator can entitle CashPro ACH users to this activity for sending a group of ACH transactions for payment.

Batch Report (ACH Batch and Company Activities Entitlement)

An Administrator can entitle CashPro ACH users to this activity for viewing batch report summaries to verify the accuracy and completeness of ACH entries.

CCreate Batch (ACH Database Activities Entitlement)

An Administrator can entitle CashPro ACH users to this activity for creating a batch database. Creating a batch allows you to select and schedule transactions for payment to prepare them for release.

Creator Cannot Release / Un-Release Batch

A security function which prevents the same person who creates a batch from releasing the batch.

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DDaily Release (ACH Amount Limits Entitlement)

An Administrator can entitle CashPro ACH users to this activity for sending a group of transactions for processing on a daily schedule.

Delete Batch (ACH Batch and Company Activities Entitlement)

An Administrator can entitle CashPro ACH users to this activity for deleting a group of ACH transactions.

EEdit\View - Edit Summary (ACH Database Activities Entitlement)

An Administrator can entitle CashPro ACH users to this activity for editing payment entries.

Edit\View - Edit Summary & Detail (ACH Database Activities Entitlement)

An Administrator can entitle CashPro ACH users to this activity for editing payment entries and payment details.

Edit\View - Edit Summary & View Detail (ACH Database Activities Entitlement)

An Administrator can entitle CashPro ACH users to this activity for editing payment entries and viewing payment details.

Edit\View - View Summary & View Detail (ACH Database Activities Entitlement)

An Administrator can entitle CashPro ACH users to this activity for viewing payment entries and payment details.

Export Batch (ACH Batch and Company Activities Entitlement)

The Export Batch activity displays if the ACH Data Export service is selected during setup by Bank of America Merrill Lynch. An Administrator can entitle CashPro ACH users to export payment information to integrate with their company’s back office systems.

Export Database (ACH Database Activities Entitlement)

An Administrator can entitle CashPro ACH users to this activity for exporting ACH payment information to your back office systems. Exporting database details allows the user to save time when reconciling accounts.

IImport Database (ACH Database Activities Entitlement)

The Import Database activity displays if the ACH Data Import service is selected during setup by Bank of America Merrill Lynch. An Administrator can entitle CashPro ACH users to this activity for uploading ACH files with transaction information. This process eliminates the need to manually enter transaction information into CashPro ACH.

Import/ Validator Data Retention

The number of months a company retains data when imported with ACH Validator.

LLocked

A status indicating when a user can no longer access a Company ID. A Bank of America Merrill Lynch representative can lock an ACH Company ID to prevent new ACH transactions from being created for that ACH Company ID. When an ACH Company ID is locked, databases and batches associated with the Company ID will not display to users. After a Bank of America Merrill Lynch representative unlocks a Company ID, all databases and batches are accessible and available for use.

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MMaximum Daily Release Amount

The maximum amount of payments a user is allowed to release based on permissions set by an Administrator within the Daily Release Activities Entitlement.

PPayment Types

The payment types used with Automated Clearing House (ACH) refer to the types of payments a user can initiate online using CashPro ACH. Payment types include state and federal tax payments, transactions with trading partners, direct deposits to employees for payroll, and expense reimbursements. Administrators entitle users to payment types they are allowed to use by account.

RRelease Batch (ACH Batch and Company Activities Entitlement)

An Administrator can entitle CashPro ACH users to this activity for sending a group of ACH transactions for processing by Bank of America Merrill Lynch.

Require Approval for Repetitive ACH Databases

Approval is required to create or release a repetitive database.

Require Approval for Non-Repetitive ACH Databases

Approval is required to create or release a non-repetitive database.

SSingle Batch (ACH Amount Limits Entitlement)

An Administrator can entitle CashPro ACH users to this activity for creating a group of transactions scheduled for payment on the same date.

VView Company List (ACH Application Activities Entitlement)

An Administrator can entitle CashPro ACH users to this application activity for viewing a list of companies set up in CashPro ACH.

ACH Inquiry Terms

| A |

AACH Inquiry

ACH Inquiry is a service offered in CashPro Online which allows your company to search for paid items posted to your account and to view images of those transactions.

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ACH Positive Pay Report and Entitlement Terms

| A | E |

AACH Positive Pay

ACH Positive Pay is a service offered in CashPro Online which enables you to view and decision ACH transactions online. Your company will receive online reporting of incoming ACH transactions that do not meet your authorization criteria before the transactions post to your account. ACH Positive Pay allows entitled users to research exceptions that are pending and/or processed by Bank of America Merrill Lynch, as well as perform maintenance on authorizations.

Authorizations - Add (ACH Positive Pay Activities Entitlement)

An Administrator can entitle CashPro ACH Positive Pay users to this activity for authorizing a positive pay transaction.

Authorizations - Add - Approval Required (ACH Positive Pay Activities Entitlement)

An Administrator can entitle CashPro ACH Positive Pay users to this activity for authorizing a positive pay transaction with a second approval required.

Authorizations - Approve (ACH Positive Pay Activities Entitlement)

An Administrator can entitle CashPro ACH Positive Pay users to this activity for approving a positive pay transaction.

Authorizations - Manage (ACH Positive Pay Activities Entitlement)

An Administrator can entitle CashPro ACH Positive Pay users to this activity for maintaining authorizations of payments.

Authorizations - Manage - Approval Required (ACH Positive Pay Activities Entitlement)

An Administrator can entitle CashPro ACH Positive Pay users to this activity for maintaining authorizations of payments with approval required.

Authorizations - View (ACH Positive Pay Activities Entitlement)

An Administrator can entitle CashPro ACH Positive Pay users to this activity for viewing blocked positive pay transactions that are not decisioned.

EExceptions - Approve (ACH Positive Pay Activities Entitlement)

An Administrator can entitle CashPro ACH Positive Pay users to this activity for approving a transaction.

Exceptions - Decision (ACH Positive Pay Activities Entitlement)

An Administrator can entitle CashPro ACH Positive Pay users to this activity for allowing or declining a transaction.

Exceptions - Decision - Approval Required (ACH Positive Pay Activities Entitlement)

An Administrator can entitle CashPro ACH Positive Pay users to this activity for allowing or declining a transaction with approval required.

Exceptions - View History (ACH Positive Pay Activities Entitlement)

An Administrator can entitle CashPro ACH Positive Pay users to this activity for viewing positive pay exceptions.

Exceptions - View (ACH Positive Pay Activities Entitlement)

An Administrator can entitle CashPro ACH Positive Pay users to this activity for viewing a list of all positive pay exceptions.

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Bill Pay Report and Entitlement Terms

| A | B | C | D | I | P |

AAccounting Sync

The accounting sync is a popular feature that allows clients to transfer data between their accounting software and CashPro BillPay. Data that can be transferred includes bills, payments, vendors, accounts.

Approver

An Administrator can entitle CashPro BillPay users to this role for approving assigned bills. All other tasks are restricted,

BBill Pay

CashPro BillPay provides a convenient and simple solution for managing payments to vendors and individuals. Bill Pay allows clients to upload invoices and other pertinent vendor documentation, approve bills, submit payments, and reconcile the data by syncing with many accounting software packages. Clients are also provided an easy process to pay vendors electronically eliminating the need for paper checks. With an unlimited document repository and electronic payments, CashPro BillPay enables clients to achieve a paperless office.

Bill Pay Settings (Company Level Setting in CashPro Administration)

CashPro BillPay clients can choose to enable or disable the Inbox or Accounting Sync features for all users.

Bill Pay Manager (Bill Pay Role Entitlement)

An Administrator can entitle CashPro BillPay users to this role for performing all functions within Bill Pay including creating, approving and paying bills plus managing company settings..

Bill Pay Approval Policies (Company Level Setting in CashPro Administration)

Companies using CashPro BillPay have a default approval policy that requires at least one user to approve every bill. Clients can add additional polices (up to 99) to define if a specific user(s) must approve a bill and if the bill approval is dependent on an amount threshold.

CCreator (Bill Pay Role Entitlement)

An Administrator can entitle CashPro BillPay users to this role for creating and maintaining vendors, bills, and documents. This role cannot approve or pay bills.

Creator and Payer (Bill Pay Role Entitlement)

An Administrator can entitle CashPro BillPay users to this role for creating and maintaining vendors, bills, and documents. This role will also have the capability to pay bills, but cannot approve bills.

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DDocument Repository

A data storage available within CashPro BillPay managed by clients to organize bills, invoices, contracts, purchase orders, or any additional documents.

IImport/Export

The Import/Export feature is available for clients that have accounting software that is not supported by automated sync. Clients can import files from their software to CashPro BillPay, and also export data from CashPro BillPay into their software.

Inbox

The Inbox is a page within CashPro BillPay that shows all documents that require a user to process. Documents can be added to the Inbox via manual upload, fax, or email.

PPayer (Bill Pay Role Entitlement)

An Administrator can entitle CashPro BillPay users to this role for creating and maintaining vendors, bills and documents. This role can also pay bills. Approving bills and managing company information is not permitted with this role..

CashPro Mobile

| C |

CCashPro Mobile

An Administrator can entitle users to CashPro® Mobile, providing flexible access to a critical set of treasury, credit, and liquidity functions outside of your traditional office workstation. CashPro Mobile security features are integrated with CashPro Online using industry best practices.

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Check Management - Inquiry Terms

| C | V |

CCheck Management - Inquiry

Check Management - Inquiry allows a company to quickly and easily search for paid items that posted to your account and to view images of those transactions. You can search on Positive Pay confirmation history, active Stop Payments including confirmation history, current-cycle reconciliation information, all outstanding issues, or reconciliation confirmation history. You can perform various actions based on the status of the item such as place, edit, or cancel stop requests, add, edit, or cancel issues. Users must be entitled to the Check Management Inquiry service for paid items. User must be entitled to the respective application such as Positive Pay, Stop Payments, and Reconciliation to perform inquiries for that particular service.

VView Checks

Inquire on paid checks and miscellaneous debits within Check Management - Inquiry.

Check Management - Positive Pay Terms, Activities, and Entitlements

| A | C | I | M |

AApproval Required (Check Management Additional Setup)

A Bank of America Merrill Lynch representative can select this setting indicating approval is required by another user within Check Management - Positive Pay.

Approve Decisions

Approve a pay or return decision on a Positive Pay exception item. After approval, the decision is submitted to Bank of America Merrill Lynch for processing.

CCheck Management - Positive Pay

Check Management - Positive Pay allows companies to manage payment activity and reduce the risk of check fraud. Companies electronically transmits check issue information to Bank of America Merrill Lynch. As checks are presented for payment, Positive Pay compares each paid item against issued items. Users must be entitled to the Check Management - Positive Pay service.

Check Ranges (Positive Pay Accounts Entitlements)

An Administrator can entitle Check Management Positive Pay accounts to a limited amount of check numbers for which a user can take action. Leave this option blank if limits are not required.

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IImages (Positive Pay Accounts Entitlements)

All users entitled with any Check Management Positive Pay activity, (for example, the ability to initiate, modify, or approve decisions) can view images of a check by default.

Initiate Decisions (Positive Pay Activities Entitlements)

An Administrator can entitle Check Management Positive Pay users to make a pay or return decision on a Positive Pay exception item. Approval is not required.

Initiate Decisions - Approval Required (Positive Pay Activities Entitlements)

An Administrator can entitle Check Management Positive Pay users to make a pay or return decision on a Positive Pay exception item. Approval is required by one other user.

Initiate Decisions - Dual Approval Required (Positive Pay Activities Entitlements)

An Administrator can entitle Check Management Positive Pay users to make a pay or return decision on a Positive Pay exception item. Approval is required by two additional users.

MModify Decisions - Approval Required (Positive Pay Activities Entitlements)

An Administrator can entitle Check Management Positive Pay users to edit or delete a decision on a Positive Pay exception item. Approval by an additional user is required.

Modify Decisions - Dual Approval Required (Positive Pay Activities Entitlements)

An Administrator can entitle Check Management Positive Pay users to edit or delete a decision on a Positive Pay exception item. Approval is required by two additional users.

Check Management - Reconciliation Terms, Activities, and Entitlements

| A | C | F | I |

AApproval Required (Check Management Additional Setup)

A Bank of America Merrill Lynch representative can select this setting indicating approval is required by another user within Check Management - Reconciliation.

Approve a Cancel Issue (Reconciliation Activities Entitlements)

An Administrator can entitle Check Management Reconciliation users to approve a cancel check issue submitted through Reconciliation and/or File Import. After approval, the decision is submitted to Bank of America Merrill Lynch for processing.

Approve an Issue (Reconciliation Activities Entitlements)

An Administrator can entitle Check Management Reconciliation users to approve a new or edited check issue submitted through Reconciliation and/or File Import. After approval, the decision is submitted to Bank of America Merrill Lynch for processing.

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CCheck Management - Reconciliation

Check Management - Reconciliation allows users to add an issue, cancel a single issue, or cancel a range of issues.

Check Ranges (Reconciliation Accounts Entitlements)

An Administrator can entitle Check Management Reconciliation accounts to a limited amount of check numbers for which a user can take action. Leave this option blank if limits are not required.

FFile Import (Check Management - Reconciliation Additional Setup)

File import is an option set up by Bank of America Merrill Lynch to give your company the ability to initiate a new check issue through an import file within Check Management Reconciliation.

IImages (Reconciliation Accounts Entitlements)

An Administrator can entitle the ability to view images of paid checks on Check Management Reconciliation accounts. Image access is a company-level setting. Administrators must enable the image access setting for users to view images.

Initiate a Cancel Issue (Reconciliation Activities Entitlements)

An Administrator can entitle Check Management Reconciliation users to cancel an existing check issue through Reconciliation and/or through File Import. Approval is not required.

Initiate a Cancel Issue - Approval Required (Reconciliation Activities Entitlements)

An Administrator can entitle Check Management Reconciliation users to cancel an existing check issue through Reconciliation and/or through File Import. Approval by another user is required.

Initiate a Cancel Issue - Dual Approval Required (Reconciliation Activities Entitlements)

An Administrator can entitle Check Management Reconciliation users to cancel an existing check issue through Reconciliation and/or through File Import. Approval by two additional users is required.

Initiate an Issue (Reconciliation Activities Entitlements)

An Administrator can entitle Check Management Reconciliation users to initiate a new check issue or edit an existing check issue through Reconciliation and/or through File Import. Approval is not required.

Initiate an Issue - Approval Required (Reconciliation Activities Entitlements)

An Administrator can entitle Check Management Reconciliation users to initiate a new check issue or edit an existing check issue through Reconciliation and/or through File Import. Approval by another user is required.

Initiate an Issue - Dual Approval Required (Reconciliation Activities Entitlements)

An Administrator can entitle Check Management Reconciliation users to initiate a new check issue or edit an existing check issue through Reconciliation and/or through File Import. Approval by two additional users is required.

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Check Management - Reverse Positive Pay Terms, Activities, and Entitlements

| A | C | I |

AApproval Required (Check Management Additional Setup)

A Bank of America Merrill Lynch representative can select this setting indicating approval is required by another user within Check Management - Reverse Positive Pay.

Approve Return (Reverse Positive Pay Activities Entitlements)

An Administrator can entitle Check Management Reverse Positive Pay users to approve the return of a paid item. After approval, the decision is submitted to Bank of America Merrill Lynch for processing.

Approve Return - Approval Required (Reverse Positive Pay Activities Entitlements)

An Administrator can entitle Check Management Reverse Positive Pay users to a approve the return of a paid item. After approval, the decision is submitted to Bank of America Merrill Lynch for processing. Approval by an additional user is required.

Approve Return - Dual Approval Required (Reverse Positive Pay Activities Entitlements)

An Administrator can entitle Check Management Reverse Positive Pay users to approve the return of a paid item. After approval, the decision is submitted to Bank of America Merrill Lynch for processing. Approval by two additional users is required.

CCheck Management - Reverse Positive Pay

Check Management - Reverse Positive Pay allows users to view images of suspicious items and submit returns online. Users may search for a particular check number, range of check numbers, or series of check numbers when inquiring about checks posted to your account. Users must be entitled to the Check Management Reverse Positive Pay service.

Check Ranges (Reverse Positive Pay Accounts Entitlements)

A Check Management Reverse Positive Pay Administrator can limit the check numbers for which a user is allowed to submit return requests. Leave this option blank if limits are not required.

IImages (Reverse Positive Pay Accounts Entitlements)

All users entitled to any Reverse Positive Pay activity (for example, the ability to initiate or approve a return) can view images of a check by default.

Initiate Return (Reverse Positive Pay Activities Entitlements)

An Administrator can entitle Check Management Reconciliation users to initiate a return through Reverse Positive Pay. Approval is not required.

Initiate Return - Approval Required (Reverse Positive Pay Activities Entitlements)

An Administrator can entitle Check Management Reconciliation users to initiate a return through Reverse Positive Pay. Approval is required.

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Initiate Return - Dual Approval Required (Reverse Positive Pay Activities Entitlements)

An Administrator can entitle Check Management Reconciliation users to initiate a return through Reverse Positive Pay. Approval by two additional users is required.

Initiate Requested Paid Item Return (Reverse Positive Pay Additional Setup)

Initiate Request Paid Item is an option set up by Bank of America Merrill Lynch to give your company the ability to view a customized list of paid items based on client-defined criteria.

Check Management - Stop Payments Terms, Activities, and Entitlements

| A | I |

AApproval Required (Check Management Additional Setup)

A Bank of America Merrill Lynch representative can select this setting indicating approval is required by another user within Check Management - Stop Payments.

Approve a Cancel

An Administrator can entitle Check Management - Stop Payments users to approve the cancellation of a stop payment.

Approve a Stop

An Administrator can entitle Check Management - Stop Payments users to approve a new stop payment or an existing stop payment that was edited by another user.

CCheck Management - Stop Payments

Check Management - Stop Payments allows your company to place, manage, and cancel stop payment transactions. Users must be entitled to the Check Management Stop Payments service

IInitiate a Cancel (Stop Payments Activities Entitlements)

An Administrator can entitle Check Management Stop Payments users to cancel an existing stop payment.

Initiate a Cancel - Approval Required (Stop Payments Activities Entitlements)

An Administrator can entitle Check Management Stop Payment users to cancel an existing stop payment. Approval by an additional user is required.

Initiate a Cancel - Dual Approval Required (Stop Payments Activities Entitlements)

An Administrator can entitle Check Management Stop Payment users to cancel an existing stop payment. Approval is required by two additional users.

Initiate a Stop (Stop Payments Activities Entitlements)

An Administrator can entitle Check Management Stop Payment users to initiate a new stop payment. Approval is not required.

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Initiate a Stop - Approval Required (Stop Payments Activities Entitlements)

An Administrator can entitle Check Management Stop Payment users to initiate a new stop payment or edit an existing stop payment. Approval by an additional user is required.

Initiate a Stop - Dual Approval Required (Stop Payments Activities Entitlements)

An Administrator can entitle Check Management Stop Payments users to initiate a new stop payment or edit an existing stop payment. Approval by two additional users is required. An Administrator can entitle Check Management Stop Payment users to cancel an existing stop payment. Approval is not required.

Credit Terms, Activities, and Entitlements

| A | C | L | M | V |

AAssociated Account #

The Bank of America Merrill Lynch US Demand Deposit Account (DDA) account linked to the loan customer number.

CCredit

CashPro Credit is a service offered in CashPro Online which allows you to access your credit information. You can monitor balances, view details, and make payments and advances on your loans.

Credit Delegated Administration

A setting for companies indicating who maintains user profiles and entitlements.

▪ If set to Yes, the company maintains their own users profiles and entitlements for CashPro Credit.

▪ If set to No, Bank of America Merrill Lynch maintains the users profiles and entitlements for CashPro Credit.

Customer Name

The company name associated with the Customer Number.

LLoan Customer Number

A unique credit account identifier.

MMake Advances (Credit Activities Entitlement)

An Administrator can entitle CashPro Credit users to this activity for transferring an amount available from their credit account to their Bank of America Merrill Lynch US DDA linked account.

Make Payments (Credit Activities Entitlement)

An Administrator can entitle CashPro Credit users to this activity for making invoice and Principle Payments.

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VView Balances (Credit Activities Entitlement)

An Administrator can entitle CashPro Credit users to this activity for viewing their credit balances.

Escrow Online Report Terms, Activities, and Entitlements

| A | C | E | I | M | P |

AApprove Disbursements (Escrow Online Activities Entitlement)

An Administrator can entitle CashPro Escrow Online users to approve a partial final or final 1099 split disbursement that has been submitted and saved in the To Do List.

Approve Own Disbursements (Escrow Online Activities Entitlement)

An Administrator can entitle CashPro Escrow Online users to approve disbursements they create.

CCreate Disbursements (Escrow Online Activities Entitlement)

An Administrator can entitle CashPro Escrow Online users to submit a partial final or final 1099 split disbursement request.

EEscrow Online

Escrow Online provides an automated process for maintaining and tracking multiple accounts online. One master account is established with an unlimited number of sub-accounts to avoid co-mingling of funds. Sub-accounts may be established as either interest bearing or non-interest bearing, based upon needs.

IInitiate Sub Transfers and Print Deposit Tickets (Escrow Online Activities Entitlement)

An Administrator can entitle CashPro Escrow Online users to transfer funds between sub accounts and print deposit tickets.

Inquiry (Escrow Online Activities Entitlement)

An Administrator can entitle CashPro Escrow Online users to view master and sub account balance, transactional information, and reports.

Issue Checks (Escrow Online Activities Entitlement)

An Administrator can entitle CashPro Escrow Online users to enter payee information for check payments.

MMaintenance (Escrow Online Activities Entitlement)

An Administrator can entitle CashPro Escrow Online users to open sub accounts and groups, modify master groups, and sub account profiles.

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PPrint Checks (Escrow Online Activities Entitlement)

An Administrator can entitle CashPro Escrow Online users to print checks on pre-encoded check stock or blank check stock using a MICR ink printer.

Global Payments Report and Entitlement Terms

| A | C | D | E | G | H | I | L | M | O | P | R | S | T |

AAdministrative (Global Payment Categories)

Allows initiation of informational transactions such as MT210 - Advise to Receive. These transactions do not have monetary value.

Approve FX Payments (Global Payments Activity)

An Administrator can entitle Global Payments users to approve cross-currency transactions on entitled accounts subject to amount limits. The company setup should include the ability to allow FX transactions for this entitlement to be available for users.

Allow FX Transactions (Global Payments Additional Setup)

A setup providing Administrators the ability to entitle Users to initiate and/or approve cross-currency transactions on entitled accounts. The additional setup for Global Payments can be found within the Company Entitlement Report. Additional CashPro FX Transactions setup is required.

Allow Our for Transaction Fee (Global Payments Additional Setup)

Allows a user initiating a payment to select OUR Charges code for allowable payment types. OUR charges apply all initiating, intermediary (if applicable), and beneficiary bank transaction processing charges to the initiating company assuring the beneficiary will receive the full principle value of the transaction.

Approval Profile (Global Payments Approval Profile)

An approval profile defines the number of required approvals for each payment transaction to be released from Global Payments. Each Global Payments account must be assigned to an approval profile.

Approve Own Payments (Global Payments Activities Entitlement)

An Administrator can entitle Global Payments users to approve transactions initiated by the same user on entitled accounts subject to amount limits.

Important:

▪ Approve Own Payments may remove dual control based on the number of approvers required by your company’s Payment Approval Profile.

▪ This entitlement is restricted by Bank of America Merrill Lynch. Your company may not have access to this entitlement.

▪ The company setup should include the ability to approve payments for this entitlement to be available for users.

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Approve Own Template (Global Payments Activities Entitlement)

An Administrator can entitle Global Payments users to approve new templates or template modifications initiated by the same user on entitled accounts subject to amount limits.

Important:

▪ The Approve Own Template entitlement removes dual control of approvals.

▪ This entitlement is restricted by Bank of America Merrill Lynch. Your company may not have access to this entitlement.

Approve Own Template (Global Payments Additional Setup)

A setup which allows a user to create and approve their own templates. The template is available for use after the user’s approval.

Approve Own Transactions (Global Payments Additional Setup)

A setup which allows a user to approve transactions initiated by the same user. The user may release the transaction for processing based on the Payment Approval Profile setup.

Important: The Approve Own Transaction entitlement removes dual control of approvals.

Approve Payments (Global Payments Activities Entitlement)

An Administrator can entitle Global Payments users to approve a single transactions on entitled accounts subject to amount limits.

Allow Same Day FX Trading (Global Payments Additional Setup)

An Administrator can entitle a user to initiate a payment by selecting Same Day Value Date for select currency pairs when creating cross-currency transactions. Additional CashPro FX Transactions setup is required. The company setup should include the ability to allow FX transactions for this entitlement to be available for users.

Autotrade (Global Payments Additional Setup)

A setup which allows the final approver of cross-currency transactions to view an estimated market rate. The actual FX Rate is calculated and assigned after final approval. The actual FX rate applied to the transaction is available within Information reporting statements.

CCreate FX Payments (Global Payments Activities Entitlement)

An Administrator can entitle Global Payments users to input cross-currency transactions on entitled accounts subject to amount limits.

Create/Maintain Import Profiles (Global Payments Activities Entitlement)

An Administrator can entitle Global Payments users to Add, Modify, and Delete import profiles for file imports.

Create/Maintain Schedules (Global Payments Activities Entitlement)

An Administrator can entitle Global Payments users to assign a schedule to a template for the creation of reoccurring payments.

Create Payments (Global Payments Activities Entitlement)

An Administrator can entitle Global Payments users to input transactions on entitled accounts subject to amount limits.

Company Daily Approval Limit (Global Payment Limits)

An Administrator can entitle Global Payments users to a maximum dollar amount allowed for a CashPro Company ID on a specific Value Date for all completely approved transactions.

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Cross Border (Global Payment Limits)

An Administrator can entitle Global Payments users to initiate inter-country (moving between two or more countries) funds transfer transactions. There is a maximum amount allowed for each transaction (Freeform or Template) per day.

DDomestic (Global Payments Limits)

An Administrator can entitle Global Payments users initiate intra-country (within the boundaries of one country) funds transfer transactions. There is a maximum amount allowed for each transaction (Freeform or Template) per day.

Dynamic (Global Payments Approval Profile)

A dynamic approval profile defines the number of required approvals based on the transaction amount.

EEnable Client for File Transmission (Global Payments Additional Setup)

A setup for CashPro Connect clients which allows them to initiate transactions using a dedicated file transmission channel outside of CashPro Online’s user interface. A unique client Sender ID is required for this capability.

Enable Client for SWIFT Messages (Global Payments Additional Setup)

A setup for CashPro Connect clients which allows them to initiate transactions using a dedicated SWIFT file transmission channel outside of CashPro Online’s user interface. A unique client SWIFT BEI ID (Business Entity Identifier) is required for this capability.

Enable Pre Booked FX (Global Payments Additional Setup)

A setup which exposes a detailed Trade Blotter listing IDs of outstanding previously booked FX Trades. This setup allows a user to pre-book the FX Rate in CashPro FX or by phone and apply it to a payment in Global Payments at a later time and date, instead of booking the FX Rate at approval. Additional CashPro FX Transactions setup is required. The company setup should include the ability to allow FX transactions for this entitlement to be available for users.

FFixed (Global Payments Approval Profile)

A fixed approval profile defines the number of required approvals for each transaction. Eligible approvers are defined by their maximum approval limits. The number of required approvals does not vary based on transaction amount.

GGlobal Payments

CashPro Payments simplifies your end-to-end payment process from creation to reconciliation. This dynamic interface delivers streamlined workflow with enhanced straight through processing rule validation, global routing codes, competitive FX rates, local language, customizable display, ad-hoc, template, and file-import-based payment processing.

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HHide Payroll Details (Global Payment Activities Entitlement)

An Administrator can enable this entitlement to mask Payroll Beneficiary details at approval and on reports. A user entitled to any Input Activity + Payroll Payment Category will continue to see beneficiary details.

IImport Payments (Global Payments Activities Entitlement)

An Administrator can entitle Global Payments users to import files containing payment instructions. Each payment in an import file is assigned a transaction number. The payments are routed through the Global Payments workflow the same as manually entered payments.

Incoming Payment Summary/Detail Reports (Global Payments Activities Entitlement)

A report of incoming payments received into U.S.-based U.S. Dollar accounts entitled to the user.

Internal (Global Payment Limits)

An Administrator can entitle Global Payments users to a maximum amount allowed for funds transfer transactions per day between two accounts managed by the company. There is a one transaction limit for internal transfers.

Internal Transfer (Global Payment Categories)

A payment entry method which allows funds transfer transactions between two accounts both managed by the company.

LLow Value (ACH) (Global Payment Categories)

Funds transfer transactions processed on Single Euro Payments Area (SEPA) or local low value clearing systems.

MMaintain Beneficiary and Originator Table (Global Payments Activities Entitlement)

An Administrator can entitle Global Payments users to add, modify, and delete beneficiary and originator data during payment and template input.

Manual Rate Acceptance (Global Payments Additional Setup)

A setup which allows the final approver of cross-currency transactions to accept or reject the actual FX Rate applied to the transaction at approval. Manual Rate Acceptance may be applied to all cross-currency transactions or limited only to transaction above a certain threshold.

Max Entry (Global Payment Limits)

An Administrator can entitle Global Payments users to a maximum input amount allowed for Freeform and Template Based transactions per day for each clearing type (Domestic, Cross Border, and Internal).

Max Approval (Global Payment Limits)

An Administrator can entitle Global Payments users to a maximum approval amount allowed for Freeform and Template Based transactions per day for each clearing type (Domestic, Cross Border, and Internal).

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OOutgoing Payment Summary/Detail Reports (Global Payment Categories)

A report of payment details initiated from Global Payments for accounts entitled to the user.

PPanel (Global Payments Approval Profile)

A Panel approval profile setup is created for more complex scenarios where your company may require approvers to access the payment in a specific order or multiple approval scenarios are required for a transaction. Users are assigned to Groups which can be organized into approval panels for each amount tier based in your company setup.

Payment Categories (Global Payments Additional Setup)

Assigned Payment Categories are available to assign to entitled accounts. After an account is assigned to a payment category, Administrators can entitle users to initiate and approve payment types included within the assigned category. Available categories most commonly linked to payment types include:

▪ Urgent (Wire): International High Value (Wire), Domestic High Value (Wire/RTGS), Tax, MT202, Institutional Transfer (restricted use) Multibank MT101 - Bank Transfer

▪ Low Value (ACH): SEPA Credit Transfer - SCT, Cross-Currency ACH, Domestic Low Value (ACH/NEFT), GIRO, Draft/Bank Cheque

▪ Internal Transfer: Account Transfer, Any template with Internal Payment flag checked

▪ Administrative: MT210 - Advise to Receive

▪ Payroll: Payroll, Salary, Expense

RReject Payments (Global Payment Activities Entitlement)

An Administrator can entitle Global Payments users to reject transactions on entitled accounts.

Restricted Template Access (Global Payment Activities Entitlement)

An Administrator can entitle Global Payments users to input and approval access to templates tagged as restricted.

SSign Transaction At Approval (Global Payment Additional Setup)

Global Payments requires a general token challenge for all final approvals. Sign Transaction At Approval adds integrity by including an additional layer of security requiring a transaction specific digital signature at final approval. This level of approval is mandated for accounts in select countries due to local regulations.

TTemplate Summary/Detail Reports (Global Payment Activities Entitlement)

An Administrator can entitle Global Payments users to request a report of templates maintained in accounts entitled to a user.

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Template Retention (Global Payment Additional Setup)

A setup which moves a template that is unused or unmodified by the selected time to a Pending Delete status. Authorized users at a company can delete or re-activate the templates in Pending Delete status. Available retention periods include 12, 18, 24, 36, 48, 60, 72, 84 months, or unlimited.

Transaction Retention (Global Payment Additional Setup)

A setup which determines how long completed transactions will be available past the Value Date in Global Payment Outbound Payment Reporting. Default package options include:

▪ Express/Basic: Six months

▪ Premium: 24 months

Information Reporting Report and Entitlement Terms

| A | B | C | D | E | G | I | L | M | P | R | S | T |

AAccelerate (Information Reporting Activities Entitlement)

Administrators can entitle users to access CashPro Accelerate®, and Excel-based automated cash positioning and reporting tool that was developed in collaboration with Microsoft®.

Access Transmission Files

A setup for CashPro Connect (Host to Host) clients which allows the return of transmission files to Completed Reports for manual download.

Account Analysis Statement (Statement Types)

Administrators can entitle Information Reporting users to search for and view statements of analysis charges at the account level. Information within this statement includes balance summary, earnings credit summary, current month’s earnings credit rate, and total service charges.

Refer to Group Account Analysis Statement for information on group statements.

Account Statement (Statement Types)

Administrators can entitle Information Reporting users to search for and view statements for an account including beginning and ending balances, deposits, withdrawals, and checks posted for the current cycle.

ACH Acknowledgement of File Receipt (Statement Types)

Administrators can entitle Information Reporting users to search for and view a file-level report of total dollars and total items processed, including rejected items. The initial 20 rejected items are reported. Contact Technical Support if there are more than 20 rejections.

ACH Batch Control and Rejected Items Recap (Statement Types)

Administrators can entitle Information Reporting users to search for and view a list of company/batch totals for each deposit or withdrawal entry in a batch. All rejected items are included within this report, including any withdrawals sent as pre-authorized drafts. The report includes details for the total items submitted, rejected, and processed.

ACH Block and Authorization Listing (Statement Types)

Administrators can entitle Information Reporting users to a list of blocks and authorizations established for your account. Information includes the Company ID, company name, reason, transaction code, amount, entry description, and Standard Entry Code (SEC code).

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ACH Block and Authorization Summary (Statement Types)

Administrators can entitle Information Reporting users to search for and view a summary of transactions returned as unauthorized, transactions authorized, and authorization activities for the selected date. Information includes the Company ID, company name, transaction code, type, amount, status, and date last updated.

ACH File Totals (Statement Types)

Administrators can entitle Information Reporting users to search for and view a summary of information regarding an ACH file, including the calculated settlement date and amounts. The report is grouped by Company ID at the file level. The report includes details for the total items submitted, total rejected, and total processed.

ACH Origination Reconcilement Report (Statement Types)

Administrators can entitle Information Reporting users to search for and view a daily list of settlement offsets calculated for your origination activity and posted to your account on a given day. The report is designed to help users reconcile accounts, and provide detail for each Company ID listed in the order it is processed. Information includes the company name, entry description, effective date, withdrawal, and deposit amount.

ACH Prefund Processing NSF Notification Report (Statement Types)

Administrators can entitle Information Reporting users to receive a notification report when a transaction total is unable to post to an account because the amount exceeds the available balance.

ACH Requested Details and Reversals - File Level (Statement Types)

Administrators can entitle Information Reporting users to search for and view a report including confirmation of action taken by Bank of America Merrill Lynch when a user requests deletion or reversal of an entry. The report has information at the individual file level which includes file numbers, total deposits and amounts, total withdrawals and amounts, and the creation dates.

ACH Requested Details and Reversals Report (Statement Types)

Administrators can entitle Information Reporting users to search for and view a report including confirmation of action taken by Bank of America Merrill Lynch when a user requests deletion or reversal of an entry. The report assists users when reconciling an account by showing which items were deleted, returned, and reversed. The report has a trace number, account number, amount, individual ID, and individual name.

ACH Return Settlement Reconciliation (Statement Types)

Administrators can entitle Information Reporting users to search for and view a daily list of all returned items charged to an account on the given posting date for each Company ID. The report is sorted by the date a user sent the original items to Bank of America Merrill Lynch. This report helps reconcile accounts for the return of items the user originated. Information within this report includes original date, individual ID, individual name, amount, account number, total number of debits/ amount, and total number credits/amounts.

ACH Returned Items Report - A.M. (Statement Types)

Administrators can entitle Information Reporting users to search for and view a report produced in the morning with a detailed list of all items returned by financial institutions or rejected during processing. The report provides a reason code for each type of return (for example, dollar returns, re-deposited items, re-deposited paper items, non-dollar returns). All items on the report are sorted by a reason code and dollar amount. A separate report is provided for each Company ID/database setup.

ACH Returned Items Report - End of Day (Statement Types)

Administrators can entitle Information Reporting users to search for and view a report produced at the end of the day with a detailed list of all items returned by financial institutions or rejected during processing. The report provides a reason code for each type of return (for example, dollar returns, re-deposited items, re-deposited paper items, non-dollar returns). All items on the report are sorted by a reason code and dollar amount. A separate report is provided for each Company ID/database setup.

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ACH Returned Items Report - Intraday (Statement Types)

Administrators can entitle Information Reporting users to search for and view a report produced during the day with a detailed list of all items returned by financial institutions or rejected during processing. The report provides a reason code for each type of return (for example, dollar returns, re-deposited items, re-deposited paper items, non-dollar returns). All items on the report are sorted by a reason code and dollar amount. A separate report is provided for each Company ID/database setup.

ACH Reversal/Deletion Detailed Reconciliation List (Statement Types)

Administrators can entitle Information Reporting users to search for and view a list of all entries reversed by Bank of America Merrill Lynch at their request. Details include:

▪ Bank assigned trace number

▪ Endpoint for each item

▪ Effective entry date

▪ Dollar total of entries

ACH Tolerance Limits Over Limit Warning - Batch/Detail Level (Statement Types)

Administrators can entitle Information Reporting users to receive a report when a selected batch/detail tolerance exceeds the limit. The report includes the debit transaction limit, debit transaction amount, credit transaction limit, and credit transaction amount.

ACH Tolerance Limits Over Limit Warning - File Level (Statement Types)

Administrators can entitle Information Reporting users to receive a report when a selected file tolerance exceeds the limit. The report includes the debit file limit, debit file amount, credit file limit, and credit file amount.

AR Audit List of Issues (Statement Types)

Administrators can entitle Information Reporting users to search for and view a list of all transactions received from an input file which lists the serial number, amount, and date.

AR Control Register Report (Statement Types)

Administrators can entitle Information Reporting users to a daily summary of issue items listing input media details including from/to check numbers, issue total, issue reversal total, cancellation total, remove cancel total, and transmittal letter number.

AR Daily Adjustment Report (Statement Types)

Administrators can entitle Information Reporting users to a daily report of all prior-day Account Reconciliation encoding errors and check serial number corrections. Information includes the account, old or new serial number, check amount, and effective date.

AR Daily Paid (Statement Types)

Administrators can entitle Information Reporting users to a list of checks paid for a given day. Information includes check number, check amount paid o/s, date paid, reference number, date issue, and description/comments.

AR Diagnostic Summary (Statement Types)

Administrators can entitle Information Reporting users to a list of items marked with an exception code on the reconcilement statement. The list displays in the check’s serial number order with the amount, paid/post date, sequence number, issue date, additional data, and exception conditions. Each exception condition displays the total count and total amount at the end of report.

AR Float Report (Statement Types)

Administrators can entitle Information Reporting users to a list of the total count and amount of all checks paid in a period. The list is grouped by the amount of days passed from the date of issue to the date of clearance.

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AR Misc Credit Report (Statement Types)

Administrators can entitle Information Reporting users to a list of all non-check credit transactions occurring during the reconcilement period. Information includes the check amount, date paid/issued, and description comments.

AR Misc Debit Report (Statement Types)

Administrators can entitle Information Reporting users to a list of all non-check debit transactions occurring during the reconcilement period. Information includes the check amount, date paid/issued, and description comments.

AR Outstanding Issue Report (Statement Types)

Administrators can entitle Information Reporting users to a list of all outstanding account reconciliation issues. Information includes the account, serial number, dollar amount, and issue date.

AR Outstanding Settlement Report (Statement Types)

Administrators can entitle Information Reporting users to a settlement report that provides a list of all outstanding items. Information includes each outstanding description and total for each.

AR Paid Item Settlement Report (Statement Types)

Administrators can entitle Information Reporting users to a summary of total reconcilement debits for the statement cycle. The report displays Prior DDA Balance, number of items, and total amount for items. The report has two sections, DDA Statement Settlement and Debit Settlement. The DDA Statement Settlement includes Prior DDA balance, checks paid on reconcilement, deposits, credits, interest, miscellaneous debits, debit adjustment, credit adjustment, ending DDA balance (calculated), actual DDA ending balance. The Debit Settlement section includes current reconciled checks, miscellaneous debits debit, and credit adjustments.

AR Paid No Issue Report (Statement Types)

Administrators can entitle Information Reporting users to a list of items paid without offsetting issues in check number order. Information includes a code, check number, check amount paid o/s, date paid, reference number, date issued, and description comments.

AR Paid Only Report (Statement Types)

Administrators can entitle Information Reporting users to a list of paid items for the reconcilement period in check number order. Information includes a code, check number, check amount paid o/s, date paid, reference number, date issued, and description comments.

AR Recap of Posted Items (Statement Types)

Administrators can entitle Information Reporting users to a daily summary of paid checks, issues submitted, stop payments placed and removed, and voided checks for the reconcilement period.

AR Reconcilement Statement Report (Statement Types)

Administrators can entitle Information Reporting users to a summary of paid items and outstanding issues that provides an explanation of all debit and credit transactions occurring within the reconcilement period.

AR Stale Dated Cancellations Report (Statement Types)

Administrators can entitle Information Reporting users to a list by check number order of the stale dated cancellations. Information includes check amount cancel o/s, date canceled, date issued, and payee identification.

AR Stop Payments Report (Statement Types)

Administrators can entitle Information Reporting users to a list of stop payment items in check number order. Information includes a code, check amount paid, date paid, reference number, date issued, and description comments.

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AR Unpaid Only (Statement Types)

Administrators can entitle Information Reporting users to a list of unpaid outstanding issues, voided checks, and stop payments. Information includes check number, check amount paid, date paid, reference number, date issued, and description comments.

Autoborrow Activity Report (Statement Types)

Administrators can entitle Information Reporting users to a list of autoborrow activity on the selected date. Information includes account number, collected balance before autoborrow, repay amount, borrow amount, collected balance after autoborrow, and loan balance.

Autoborrow Confirmations (Statement Types)

Administrators can entitle Information Reporting users to a confirmation listing autoborrow transactions mailed by Bank of America Merrill Lynch. Information includes date of transaction, repay amount, borrow amount, current loan balance, and account number.

Autoborrow Statements (Statement Types)

Administrators can entitle Information Reporting users to a statement listing autoborrow transactions mailed by Bank of America Merrill Lynch. Information includes date, DDA collected balance before daily activity, advance amount, paydown amount, DDA collected balance after activity, and autoborrow ending loan balance.

BBalance Transfer Detail Report (Statement Types)

Administrators can entitle Information Reporting users to a report providing a detailed listing of the activity between a zero balance account (ZBA).

Balance Transfer Summary Report (Statement Types)

Administrators can entitle Information Reporting users to a report providing a summary level review of the activity between a zero balance account (ZBA).

CCheck Images (Information Reporting Activity Entitlement)

Administrators can entitle Information Reporting users to view clearing check images (front and back) from an account using the Report or Research tab.

Controlled Disbursing Serial Number Funding Recap Report (Statement Types)

Administrators can entitle Information Reporting users to a report providing funding totals sorted by serial numbers.

Current Day

Administrators can entitle Information Reporting users to access account transactions for current day and up to 9 previous days.

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DDefine Custom Reports (Information Reporting Activity Entitlement)

Administrators can entitle Information Reporting users to create a report with specific information (for example, accounts, dates, and formats).

Deposit Images (Information Reporting Activity Entitlement)

Administrators can entitle Information Reporting users to view deposit tickets and checks (front and back) from deposits using the Report or Research tab.

Deposit Items Returned Report (Statement Types)

Administrators can entitle Information Reporting users to a list of all returned deposit items. Information includes trace number, ABA, account number, check number, maker name, deposit date, return reason, and check amount.

Detailed Interest Statement (Statement Types)

Administrators can entitle Information Reporting users to a statement with detailed transactional activity for the selected international account, including applicable interest rates. Information includes interest date, posted date, reference, debit transaction, credit transaction, balance, number of days, and interest accrual.

EEDI Report/EDI Remittance Advice (Statement Types)

Administrators can entitle Information Reporting users to a report providing payment and remittance details associated with payments received via ACH, Wire, and/or Lockbox. Information includes routing ID, notes, trace number, receiver, and originator.

GGlobal Funds Sweep - Sweep Transfer Summary Report (Statement Types)

Administrators can entitle Information Reporting users to a summary report detailing the fund transfers resulting from cash concentration products.

Group Account Analysis Statement (Statement Types)

Administrators can entitle Information Reporting users to a statement with analyzed balances and services rendered Bank of America Merrill Lynch for a group of accounts. Information includes balance summary, earnings credit summary, current month’s earnings credit rate, and total service charges.

IImage Access Inquiry

Administrators can entitle Information Reporting users to research and view photographic images of paper debits, credits, deposited, and returned items within the Research tab.

Interest Optimisation Benefit Details Report (Statement Types)

Administrators can entitle Information Reporting users to a summary report of benefit detail for interest optimisation arrangements. Information includes daily transaction and benefit accrual summary information (daily credit/debit amount, daily amount subtotal, and daily benefit accrual). Daily balance detail includes account base currency and IO base currency equivalent.

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Interest Optimisation Benefit Statement (Statement Types)

Administrators can entitle Information Reporting users to summary report of benefit for Interest optimisation arrangements. Information includes Posted Date, interest date, transaction type, description/reference, transaction amount, and currency.

International Billing Summary Statement (Statement Types)

Administrators can entitle Information Reporting users to a statement providing a general overview of transaction and service volumes and the amounts billed for accounts held outside the United States. Information includes activity detail service code, service description, volume, currency code, unit price, and charge for service.

International Billing Transaction Detailed Report (Statement Types)

Administrators can entitle Information Reporting users to a report listing transaction, service volumes, and the amounts billed for each type of account held outside the United States. Information includes service code description, customer reference, bank reference, value date, debit/credit indicator, currency code, and transaction amount.

LLoan Report (Statement Types)

Administrators can entitle Information Reporting users to a report listing loan balance and rate information. Information includes commitment amount, available credit, origination date, fees paid year-to-date, renewal date, and expiration date.

MMulti Bank Sweep - Sweep Transfer Summary Report (Statement Types)

Administrators can entitle Information Reporting users to a summary report detailing the fund transfers resulting from multibank cash concentration products. Information includes account third party information listing (for example, client name, account number, branch, and currency). A daily sweep amount and account balance displays.

NNon Customer Check Cashing Report (Statement Types)

Administrators can entitle Information Reporting users to a report listing checks issued by your company that non-Bank of America Merrill Lynch customers cashed at Bank of America Merrill Lynch. Information includes domicile state, account number, date, check number, transaction amount, and state of transaction.

Notional Pooling - Benefit Detail Report (Statement Types)

Administrators can entitle Information Reporting users to a report providing a Notional Pooling summary containing details of daily benefit accrual. Information includes daily transaction and benefit accrual summary information (for example, daily credit/debit amount, daily amount subtotal, and daily benefit accrual). Daily balance detail includes account base currency, and IO base currency equivalent.

Notional Pooling - Benefit Distributed Report (Statement Types)

Administrators can entitle Information Reporting users to a report providing a Notional Pooling summary containing details of daily benefit distribution. Information includes posted date, interest date, transaction type, description/reference, transaction amount, and currency.

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PPrevious Day

Administrators can entitle Information Reporting users to access account transactions for the prior day up to 365 days.

RReports (Information Reporting Activity Entitlement)

Administrators can entitle Information Reporting users to access Previous Day and Current Day Reporting.

Research (Information Reporting Activity Entitlement)

Administrators can entitle Information Reporting users to use the Research function to search for a specific transaction by entering known information in the criteria fields to search transaction for the previous 365 days.

Returns and Exceptions Combined Report (Statement Types)

Administrators can entitle Information Reporting users to a report detailing all items and notifications of change that were deleted according to your request, rejected prior to distribution, or returned by a receiving depository financial institution. The report provides trace number, ABA, account number, check number, a reason code, and explanation for each return and check amount. The report contains information from the original item to assist users with research.

SScheduled Emails (Information Reporting Activity Entitlement)

Administrators can entitle Information Reporting users to setup a report to be emailed at a specific time and day allowing users to receive a report directly to their email.

Summary Interest Statement (Statement Types)

Administrators can entitle Information Reporting users to a statement providing aggregate balances for the selected international account, including applicable interest rates. Information includes interest date, net debit/credit transaction, balance, number of days, and interest accrual.

Sweep Activity Report (Statement Types)

Administrators can entitle Information Reporting users to a report listing sweep investment activity on the selected date. Information includes account number, master account number, investment option dame, target balance, redemption amount, amount debit to checking, amount credit to investment, interest rate, interest accrued amount, month to date (MTD) interest accrued, and MTD interest paid.

Sweep Confirmations (Statement Types)

Administrators can entitle Information Reporting users to receive a confirmation mailed by Bank of America Merrill Lynch listing sweep investment transactions. Information includes principal amount, interest rate, trade date, settlement date, and maturity date.

Sweep Investment Statements (Statement Types)

Administrators can entitle Information Reporting users to receive a statement mailed by Bank of America Merrill Lynch listing sweep investment transactions. Information includes date, redemption amount, amount debited from checking, amount credited to investment, investment amount, interest rate, interest accrued, and investment option.

Sweep Transfer Summary Report (Statement Types)

Administrators can entitle Information Reporting users to receive a report providing a physical cash concentration summary containing details of individual sweeps. Information includes nominated source/destination account information (for example, client name/account name, account number, and branch). Participating account information includes account name, Bank of America Merrill Lynch (BAML) branch, account number, sweep date, calculated sweep amount, and account balance.

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TTransaction Detail Report

Administrators can entitle Information Reporting users to receive a transaction detail report which displays the single payment status for all transactions. It must be entitled at a user level as confidential payroll information may be displayed. Customization options are available for this report. It is available for all clients globally who are processing transactions on our new international payments platform.

Investments Terms and Entitlements

| M | R | T |

MMoney Market & Bank Products

An Administrator can entitle users with this Investment platform specializing in money market funds & bank products which enables research, reporting and order entry capability for commercial investment accounts.

RRole Type

An Administrator can entitle CashPro Money Market & Bank Products users the ability to establish trade limits that apply for all users within a company.

TTrade Access

An Administrator can entitle CashPro Money Market & Bank Products initiate trades in specific products chosen by the Administrator.

Receivables Report and Entitlement Terms

| B | M | L | R | W |

BBasic with Imaging (Package Type)

The Basic with Imaging packaging type provides CashPro Online Receivables users access to images available with transaction details.

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MManage Categories

Users label transactions with a category (for example, business unit or operator name) for easier identification in their reconciliation and reporting processes.

Manage Remitters

Manage remitters by labeling transactions with a remitter name. When a remitter associated with an account sends a payment, the assigned remitter name displays online and within your reports.

Manage Reports

Users create and edit custom reports matching their workflow. Users have the option to share these reports with other users.

LLocation

The location is either the bank ID assocaited with the US DDA or the lockbox site location for processing paper deposits, remittance detail, or EDI channel. EDI refers to an electronic payment sent from an EDI platform not processed through a traditional lockbox site.

RReceivables

Receivables provides access to US DDA and lockbox reports that include check and detailed images of all incoming documents, ACH and wires, as well as credit card payments. View payment information across multiple lockboxes, date ranges, and payment types via easy-to-use reports. Search payment information using any of the data elements in the payments as key filters. Create, edit, and save customized lockbox reports that fit your company needs. View images with an enhanced viewer that allows you to enhance the image for easier viewing and navigation. Categorize transactions for easier identification and reporting, and enter remitter information directly on the transaction for easier cash application.

Reports & Transaction Search

Users can search, view, download, print, email, or fax batch summary, batch detail, and custom reports from multiple payment channels including lockbox.

WWholesale (Account Type)

The term wholesale indicates a wholesale lockbox. Users can retrieve reports of transactions for a wholesale lockbox.

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Service Center Report and Entitlement Terms

| A | C | D | E | I | L | M | O | R | V |

AACH Services (Service Center Request Type)

Service Center users can request ACH blocks, ACH authorizations, and ACH Positive Pay services for United States-based accounts.

Automated Investment Services Sweeps (Service Center Request Type)

Service Center users can request Automated Investment Services for entitled accounts.

CCashPro Information Reporting (Service Center Request Type)

Service Center users can request CashPro Information Reporting for entitled accounts.

CashPro Global Payments (Service Center Request Type)

Service Center users can request CashPro Global Payments for entitled accounts.

CashPro Notifications (Service Center Request Type)

Service Center users can request CashPro Notifications for entitled accounts.

CashPro Mobile (Service Center Request Type)

Service Center users can request CashPro Mobile for entitled accounts.

CashPro Mobile (Service Center Request Type)

Service Center users can request CashPro Mobile for entitled accounts.

Check Fraud Prevention (Service Center Request Type)

Service Center users can request Check Positive Pay and/or Account Reconciliation Services for entitled accounts.

Corporate Resolutions Signer (Service Center Role)

Bank of America Merrill Lynch can assign users to this role who are listed on the Corporate Resolution document. Users assigned to the Corporate Resolutions role are entitled to request and approve all depository request types within Account Opening and Account Maintenance for all accounts within a specified legal entity.

DDelegation of Authority Signer (Service Center Role)

Bank of America Merrill Lynch can assign users to this role who are listed on the Delegation of Authority document. Users assigned to the Delegation of Authority Signer role are entitled to request and approve specified treasury request types in the Add or Update Services category for all accounts within a specified legal entity.

Designated Account Signer (Service Center Role)

Bank of America Merrill Lynch can assign users to this role who are listed as Designated Signers on the account Signature Card(s). Users assigned to the Designated Account Signer role are entitled to request and approve requests for address maintenance and statement maintenance.

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Do Not Display Signers (Service Center Additional Activity Entitlement)

Do not display signers hides authorized signer information within the Bank Profile pages.

EElectronic Return Notifications (ERIN) (Service Center Request Type)

Service Center users can request Electronic Returns Notifications for entitled accounts.

IImage Services (Service Center Request Type)

Service Center users can request check and report images on a CD, DVD, or Image Transmission for entitled accounts.

LLockbox Services (Service Center Request Type)

Service Center users can request Lockbox services for entitled accounts.

MMissing Deposit (Service Center Request Type)

Service Center users can submit a request to research missing deposits for entitled accounts.

OOpen New Accounts (Service Center Request Type)

Service Center users can request new domestic checking, savings, and controlled disbursement accounts. Users must be entitled to the request type Open New Accounts.

Other Services (Service Center Request Type)

Service Center users can request any treasury service not listed on the Create Request screen by manually entering the desired service. This request may require additional correspondence, documentation, and authorization prior to processing the request.

RRemote Deposit (Service Center Request Type)

Service Center users can request Remote Deposit for entitled accounts.

Requestor (Service Center Role)

An Administrator or Bank of America Merrill Lynch representative can entitle users to submit all assigned request types for selected accounts. Requestors are not authorized to approve request types. Request type examples include adding or updating a service.

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General disclaimer for Bank of America Merrill Lynch, visit bankofamerica.com/disclaimer

VView Bank Profile (Service Center Additional Activity Entitlement)

User can access the Bank Profile pages within Service Center. The Bank Profile pages allow users to view the following for an entitled legal entity:

▪ All entitled accounts and corresponding authorized signers

▪ Treasury services and corresponding enrolled account

▪ Authorized signers and corresponding authorities

Important: Visibility and maintenance of signers require additional company setup. Contact your Bank of America Merrill Lynch representative.

View Company Request (Service Center Additional Activity Entitlement)

User can access the Company Request page within Service Center. The Company Request page allows users to view the following for an entitled legal entity:

▪ View Requests from all users submitted from within the Service Center.

▪ View Requests submitted to the Bank from other channels such as phone, fax, and email.

▪ Reassign Requests that are in draft status for any user.

▪ Delete Requests that are in draft status for any user.

Important: Access to detailed information for requests is only available to users who are entitled to the accounts and request types contained within the Request.


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