WORLD BIZ GLOBAL SERVICESwww.worldbizglobalservices.com

Welcome

About WBGS• World Biz Global Services ( WBGS) founded in 2 0 1 0• WBGS is now one of leading BPO services providers• We Provide turnkey BPO solutions under Different sectors• WBGS employs some of the smartest and most capable people in the

industry.• WBGS Known for Leadership, Innovation and Outstanding Performance.• Our goal is to provide the most cost-effective solution that leverages a

global workforce• Flexibility is the cornerstone of our success

Mission• To combine international best

practices with top talent around the World

• Shifting focus from customer service to customer experience

• To provide world-class solutions and services to enable our customers

• Strive to provide global best practices through constant innovation

Vision• To be the foremost 'Outsourced

Services' company providing service to clients

• Long term protract business with client companies

• We seek to add value in every transaction we have with our partners

“As one we build the venture of tomorrow”

Why WBGS?

• A company driven by ethics and strong values

• Transparent working environment• Open door policy• Fair recognition for performance and hard

work• Conducive work place with easy

accessibility for those with special needs• Building a better tomorrow by grooming

our current leaders

We at WBGS• Encourage unconventional thinking• Stand on our integrity• Create excellent leadership • Respect diverse perspectives• Provide high-quality job opportunities• Embrace responsibility • Strive to achieve Continuous Improvement,

Quality and Innovation

WBGS Culture

Group Strategy: Designing Innovations

Group Culture:• Determination• Integrity• Professional, Reliable, Trustworthy • Cost Effective • Spirit• Team Work

WBGS CULTURE

• Our Culture is based on innovation that drives a world-class customer experience

• We believe in enjoying what we do• Our philosophy is to motivate our teams

and outperform the competition• We offer challenging and rewarding

opportunities• contributions are rewarded and

celebrated in order to promote a healthy work-life balance

WBGS Advantage in Expertise Quality

Our quality value proposition is based on our service delivery value chain Transition, Stabilize and Improve.

People Recruitment Training Performance Management Transition Management

WBGS Advantage in Profound Domain

Knowledge

We have built in strong capabilities in industries such as healthcare, general insurance, banking, HR,

payroll processing, accounts receivables, retail,

Communications, financial services, media & entertainment and

more……

Industries WBGS working for…….

Financial ServicesFinancial Services InsuranceInsurance

TechnologyTechnology

Publishing and Media

Publishing and Media

Travel & Hospitality

Travel & HospitalityRetailRetail

Business Service & Logistics

Business Service & Logistics

CommunicationCommunication

Health Care & Medical BillingHealth Care & Medical Billing

WBGS Advantage in Universal Network Deliverance

• The WBGS worldwide Delivery Network responds to needs for language, cultural alignment, redundancy and 24/7 operations

• Across our global delivery centers, employees use common methodologies, tools, and assets to deliver services flawlessly to clients.

WBGS – How we work• Delivering innovative & competent Internet & Intranet Solutions

through our conceptual planning, resourceful development & efficient maintenance & support

• Round the clock

• Around the world

Concept

Planning

Development

Testing

Rollout

Project

Maintenance

WBGS – Competencies & Industries

Competencies:

- E-commerce Application

- Content Management Systems

- CRM Applications

- Enterprise Application Integration

- Network Management & Telecom Apps

- Supply Chain Management

- System Programming

- Web Enabled/Client Server ERP- More……………

Industries:

- Publishing & Media

- Finance & Insurance

- Electronics & Communication

- Health Care

- Hospitality & Travel

- Retail & Distribution Services

- Technology

- Telecom

- Traffic & Support

WBGS – Home Team

• Uniquely strong combination of knowledge and experience.

• Industry-certified and highly qualified people from best universities and institutions

• Well-structured team providing increased resource bandwidth

WBGS - Differentiators• We work on the way Client works which the key to BPO success. Because of our

management practices, systems and processes - business outsourcing process succeeds when the outsourcing services provider works with the client, bringing new processes and systems, new performance enhancing techniques and skills.

We at WBGS• Encourage unconventional thinking • Strive to provide global best practices through constant innovation • Stand on our integrity • Attract, Develop and Retain Great Talent by Creating an Exciting Environment • Believe in the power of collaboration • Create excellent leadership • Respect diverse perspectives • Provide high-quality j ob opportunities • Commit to client partnerships• Embrace responsibility • Strive to achieve Continuous Improvement, Quality and Innovation

Career at WBGS

You love being challenged and interacting with diverse people with unique perspectives

You seek new opportunities, and tackle challenges with passion and

dedication.

Career Growth• Growth is so wide at WBGS• At WBGS growth is calculated based

on Creativity and Intelligence at work• Employees are recognized and

rewarded to grow with the company• WBGS works with Intelligent,

Creativity and Smart Team• Diverse career opportunities,

excellent benefits, and a true community spirit are just some of the reasons you should consider joining WBGS.

WBGS Employment Benefits

• Competitive Salary • Medical allowance • Paid holidays• Vacation and Sick leave • Regular Performance incentives • Retirement fund benefits • Family leave benefits • Employee referral bonus • Maternity benefits

- at WBGS