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Absenteeism and job satisfaction at metcut tooling ltd project report mba hr

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METCUT PRIVATE LIMITED, HUBLI : INDEX: 1. EXECUTIVE SUMMARY 2. INTRODUCTION OF THE COMPANY a. Status Evaluation of the Company b. Company Profile c. Objectives of the Company d. Appreciation and Awards e. Future planes 3. OUT LINE OF THE STUDY a. Scope of the study b. Objective of the study c. Methodology 4. DEPATMENTS STUDY a. Organization Chart 5. ABSENTEEISM a. Meaning of Absenteeism BABASAB PATIL
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Page 1: Absenteeism and job satisfaction at metcut tooling ltd project report mba hr

METCUT PRIVATE LIMITED, HUBLI

: INDEX:

1. EXECUTIVE SUMMARY

2. INTRODUCTION OF THE COMPANY

a. Status Evaluation of the Company

b. Company Profile

c. Objectives of the Company

d. Appreciation and Awards

e. Future planes

3. OUT LINE OF THE STUDY

a. Scope of the study

b. Objective of the study

c. Methodology

4. DEPATMENTS STUDY

a. Organization Chart

5. ABSENTEEISM

a. Meaning of Absenteeism

b. Types of Absenteeism

c. Features of Absenteeism

d. Reasons for Absenteeism

e. Effects of Absenteeism

f. Measures to control the Absenteeism

g. Objectives

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

h. Methodology

6. JOB-SATISFACTION

a. Meaning of Job-satisfaction

b. Concept of Job-satisfaction

c. Determinants of Job-satisfaction

d. Facilities provided to employees

e. Important deduction

7. QUESTIONARRIE

8. LIMITATION

9. SUGGESION

10. CONCLUSION

11. BIBILOGRAFHY

BABASAB PATIL

Page 3: Absenteeism and job satisfaction at metcut tooling ltd project report mba hr

METCUT PRIVATE LIMITED, HUBLI

1) EXECUTIVE SUMMARY:

This report consists of the detailed study of “Absenteeism and Employee Satisfaction

“, having consisted all other required information like policies followed by the company and

object of the study etc.

This project report attempts a detailed examination of the “Absenteesim and Employee

Satisfaction “. This project report tries to explain the manufacturing process of the company.

This report covers the introduction of the company, future plan of the company;

finding found by me and ends with conclusion and annxures.

2) INTRODUCTION OF THE COMPANY:

In the beginning of 1980, a Visionary with the aim to provide total tooling solution to

India machine tools and Automobiles Industry launched the mission to excels in

manufacturing Carbide Cutting Tools “Metcut” as its flagship company in 1981.

The nit is professionally managed company engaged in the manufacturing of

“Standard And Nonstandard of Tungsten Carbide” product in metal cutting fields i.e. solid

carbide, Brazed Carbide and Solid Carbide Lugged type. The company has been certified for

ISO 9001:2000 by RWTUV, Germany.

The demand of manufacturing industries in the last decades led to the development of

improved vision of machines tools, cuttings tool and production process. The cutting tools

are one of the important elements in realizing the full potential of machine tools to produce

component at a cheaper rate to the international standard of quality. This forced the company

to develop new customaries products and deliver at shortest period.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

Thank to the visionary leader who is running a successful company, with smart

strategies in booming economy, richly laddered with the opportunities, established a new

plant with highly sophistic machineries and equipments with beautiful landscaping around

the green fields, swanky office space, intelligent looking always very busy to meet the goals

in visage in the various do document.

i) STATUS EVALUATION OF THE COMPANY

Name of the Company : Metcut Tooling Pvt. Ltd.

Address : Metcut Toolings

Plot No 18-23, KIADB Area

Rayapur

DWD----580009

Type of the Unit : Small medium scale unit

Constitution : Private Ltd. Company

Year of establishment : 1981

Name of the proprietor : Shree S. J. Shetty

Products : Brazed Carbide

Solid carbide

Lugged Carbide

Brand Name : METCUT

Production Capacity : 3000 Tools per month.

Website : www.metcutindia.com.

E-mail : [email protected]

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

Man power : Total Workers—

Skilled

Semi skilled

Un-skilled

Administrative Staff

Machinery Used : The industry is using around 24

machines and 13 inspections

equipment which are working at

different level of process.

ii) COMPANY PROFILE

Metcut Toolings Pvt. Ltd is one of the Pioneer carbide cutting tools manufacturers in

India. The unit is a professionally managed small medium scale industry engaged in Design

and Manufacture of Tungsten carbide products in metal cutting field.

The unit is established in the year 1981 has now, sophisticated Indigenous production

facilities enabled to produce the Hi-tech products ranging from conventional machine tool

application to CNC machining and turning centers.

The company is situated at KIADB, Industrial Area, Rayapur, and Dharwad the city

is well connected by Rail, Road and Air.

Our client base is vast and includes major Automobile sectors like Mahindra and

Mahindra, Bajaj, Hero Honda and Government sectors including Defense

Units.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

Metcut has Established, Implemented and Maintaining a Document Quality

Management System in accordance with requirements of ISO-9001: 2000 standard in order

to enhance customer satisfaction on a continuous.

iii) OBJECTIVES OF THE COMPANY

“To manufacture and supply quality products at right time to the total

customer satisfaction through continuous improvement and improved

technology to achieve market leadership.”

“VISION”

“Reducing cost, critical as it seems is not the most important part of the

challenges we face. Our larger responsibility as businessman is to act in the

spirit of entrepreneurship.

“MISSION”

“Manufacturing Carbide Cutting Tools with “Metcut” at its Flagship

Company.

iv) APPRECIATION AND AWARD

The company has own many awards and prizes. One among the esteemed

awards like.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

AWARDS YEAR

1) Udyoga Patra Award ___ 1994

2) S. B. I – Project Uptech ___ 2002

Quality Award

3) Indira Priyadarshini ___ 2004

Excellency Award

3) DEPARTMENT STUDY:

ORGANISATION STUDY

BABASAB PATIL

Managing Director (MD)

Director Operation

Marketing

Quality

Designing

Planning & Procurement

Production

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METCUT PRIVATE LIMITED, HUBLI

ADMINISTRATION DEPARTMENT

Administration department means maintaining or recording the information about

administration like attendance, salary and behavior of the employees.

THE FUNCTIONS OF THIS DEPARTMENT ARE:

1. Recording the attendance of staff and workers.

2. Salary/wages drown recorded regularly.

3. To maintain discipline in to firm.

4. Punctuality, regularity and behavior are maintained.

5. Co-ordinating factor between all the departments.

6. Maintenance of Important documents.

FINANCE DEPARTMENT

Finance department provides information about finance required to run the business

or firm. And gives information about the amount required for other purpose.

The company requires Rs.2, 15, 00,000/- as working capital. The company takes the financial

help from the SBI bank. The point should be remembered by the finance manager are as

follows.

1. Working capital allotted should be properly maintained.

2. Payments are analyzed appropriate to the target set by the management.

3. Collections are also analyzed in advance.

4. Economize the expenses.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

HUMAN RESOURCE DEPARTMENT

RULES & REGULATION SHOULD BE FOLLOWED BY THE EMPLOYEE ARE;

An employee shall carry out his work diligently and to the best of his ability.

1. An employee must devote his full time attention, exclusive to the business and

interest of his employee.

2. An employee has to abide by the service rules, office order or instruction of his

superior.

3. An employee will observe safety norms.

4. An employee shall strictly observe safety regulation including fire prevention.

5. An employee will have to work at any place, branch department or shift as directed

by the employer. An employee shall not deliberately make false statement or

misrepresent the facts.

6. An employee shall not misuse any leave, privilege or other concession or benefit for

the time being in force.

RULES AND REGULATION SHOULD BE FOLLOWD BY THE EMPLOYER;

1. The employer must give the amount according to the minimum wages as per labour

law.

2. Employer should take only 8hourse duty from employee.

3. If it is more he has to give more money (double the wages per hour).

4. He should be given some rest after 6 days of work.

5. He should be given medical compensation (ESI).

6. 1.75% his own contribution is deducted from his total salary and company has to bare

4.75%.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

PURCHASE DEPARTMENT

In the purchase department there are two workers are their. The amount required to

purchase the raw materials is 25 to 30 lakes.

Major raw materials:

Tungsten Carbide rods.

Tungsten Carbide tips.

Tungsten Carbide flats.

Alloy Steel.

Silver foil.

For carbide tips, carbide rods, silver foils quotations are received and orders are

given on yearly schedule and finalized the rates of materials from the vendors.

Consumable items:

Diamond Resins

Silver flux

Silicon Cuboids

Objectives of the purchase department are:

Procure the material at right time with right quantity to promote the raw

materials.

To fill the requirement of end consumer.

Purchase department has to be in regular touch/ follow up of the vendor.

Regular payment.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

According to ISO min 3 to 4 quotations have to be recorded.

User dept Stackable items

BABASAB PATIL

Purchase Requisition

Verification of approved Supplier list

General Enquiry

Receive quotation

Evaluation

Negotiation

Finalization

Issue of purchase order

Receive materials

Preparation GRR

Returned to suppliers

OK

Rejection

INSPECTION

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METCUT PRIVATE LIMITED, HUBLI

PLANNING DEPARTMENT

The planning & procurement department will draw a route chart and issue the raw

material to the production department. The process of production will mention in the route

chart. The drawings which are prepared by the design department, will give these drawings to

the planning dept. For the production process sufficient raw materials is required, so they will

check the raw materials in the stores. If sufficient raw materials are available, then

production process will be starts. If stock is not available, they place order with there

registered vendor only.

DESIGN DEPARTMENT

The marketing department forwards the order copy to the design schedule. The design

and development department will prepare the drawings and same will be given to planning

and procurement department with certain specification & the things required along with raw

material required for the product in the from of “Bill of materials” for planning the raw

material required for production.

PRODUCTION DEPARTMENT

The production department will process the tools. Production department gives the

tools to Quality Assurance department along with drawings and rout charts.

BABASAB PATIL

Stock

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METCUT PRIVATE LIMITED, HUBLI

PRODUCTION PLANNING & CONTROL

MAENING:

Production planning strives to set the production targets & plans the

availability resources to translate these targets into realities. While the production Control

constantly keeps a watchful eye on the production flow & use of resources along with the

location, of any deviation from the present action & to arrange for the prompt adjustment. So

that the productivity may run accordingly to the original revised schedules.

OBJECTIVES:

I. To implement the production plan by issuing necessary orders to the persons

who are supposed to implement them.

II. To ensure that the resource i.e. men, machines, materials method etc. which

are required for the implementation of the production plans have been

provided in the required quantity & quality, at proper place.

III. To see that the person is carrying out the operations properly so that

production plans may exempted according to the schedules.

QUALITY ASSURANCE DEPARTME

The Quality assurance department inspects the tools for 100% necessary, if it is

accepted will be given to stores otherwise, the tools will be sent back to production

department for attaining accuracy.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

The stores department, after receiving the tools prepares the invoices & dispatches the

goods to the customers. The contract review will be made by the marketing department to

check the pending.

STORE DEPARTMENT

The store department means storage of the finished product. It ready to sell the goods

to the market. Every organization contains this department. All the finished goods are stored

in the room to preserve from damage.

The goods in the storage house should be sufficient. It does not contains more than

the it’s storage capacity. The store should be maintained a person who is authorized to do

that.

MARKETING DEPARTMENT

The marketing department receives enquiries from customers through letter,

telephone, or by the companies engineers visit the customers place. The department sends

quotations through e-mail if range specified by the customer matches with company range,

otherwise, a regret letter is send to customers.

The customers negotiates with the company for manufacturing range, price, quality &

quantity then the order will be placed that is done by initially verbal orders, later on by direct

orders, fax or e-mail. Then the company compare the orders place with the quotations send to

customers, if any, discrepancies, they will write to customers regarding the same will get

amended purchase order. After receipt of purchase order, contract review is made & orders

Acceptance is sent to customer.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

: ABSENTEEISM:

MEANING OF THE ABSENTEEISM ;

“The failure of a work to report for work when he is scheduled to work”

According to Webster’s Dictionary “Absenteeism is the practice or habit of being an

absent and absentee is one that habitually shays away”

Absenteeism is the total man shift lost because of absence as a percentage of the total

number of man-shifts scheduled to work.

TYPES OF ABENTEEISM ;

Absenteeism is of four types they are as follows

1. Authorized Absenteeism :

If an employee absents himself from work by taking permission from

his superior and applying for leave, such absenteeism is called as authorized

absenteeism.

2. Unauthorized Absenteeism :

If an employee absents himself from work without informing

taking permission and without applying for leave, such absenteeism is called

unauthorized absenteeism.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

3. Willful Absenteeism :

If an employee absents himself from duty willful, such absenteeism

is called as willful absenteeism.

4. Absenteeism Caused by Circumstances beyond One’s Control :

If an employee absents himself from duty owing to the

circumstances beyond his control like involving in accidents or sudden

Sickness, such absenteeism is called absenteeism caused by circumstances

Beyond one’s control.

FEATURES OF ABSENTEEISM ;

1. The rate of absenteeism is the lowest on pay day; it increases considerably on

the days following the payment of wags and bonus.

2. Absenteeism is generally high among the workers below 25 years of age and

those above 40 years of age.

3. Absenteeism is traditional industries is seasonal in character.

4. The rate of absenteeism varies from department to department within an

organization. Generally, it is high production department.

5. In India absenteeism is seasonal in character.

6. Absenteeism is more in case of females as compared to males.

7. The percentage of absenteeism is generally higher in the night shifting then in

the day shifts.

REASONS FOR ABSENTEEISM ;

1. The workers may find it difficult to adjust with new environment.

2. Lack of commitment to work.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

3. Strict disciplines and orders which workers may not be able to understand.

4. Excessive hours of work, natural fatigue, monotonous job, irritation and

untolerable work conditions etc.

5. Inadequate leave facilities and transfer etc.

6. Social and religious ceremonies at home or to attend ceremonies at relative’s

house.

7. Sickness of employee or his kiths and kinds prevents him from attending work.

8. Improper and unrealistic personnel policies i.e. if unskilled untrained and

inexperienced workers are recruited they find it difficult to cope up with their

work.

9. If the workers conditions of the company are poor, the workers cannot adjust

themselves with the company working conditions. Then they prefer to study

way from worker.

10. Lower levels of wages or poor wages are quite inadequate to meet the basic

needs of the employees. So they may join other part time duties.

EFFECTS OF ABSENTEEISM ;

1. It affects the efficiency of workers.

2. Reduction in productivity.

3. Quality and quantity of worker is bound to be affected by high rate of

absenteeism.

4. It forces the organization to maintain some amt of surplus labours in the

organization.

5. If a worker absents himself for a long period, his income may be affected and

even he may lose his job resulting in great hardship to him.

6. Social and religious functions divert the worker’s attention from the work.

7. The industrial fatigue compels workers to remain outside the work place.

8. Unsatisfactory housing condition at the work place.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

9. The improper and unrealistic personnel result in employee dissatisfaction. The

dissatisfied employee in turn prefers to be away from the work.

10. Workers mostly prefer to spend money on the consumption of liquor and

enjoyment after getting the wages. Therefore, the rate of absenteeism is more

during the first week of every month.

MEASURES TO CONTROL THE ABSENTEEISM ;

1. The personnel management should encourage notification, especially in case

of sickness when the duration of absence of likely to be long.

2. Labor welfare department should come forward to cancel the absenteeism

and find out the proper reasons for absenteeism.

3. Should create the awareness regarding commitment and build work culture

among employees.

4. In case of personnel and family problems leave should be granted liberally.

5. Regular employee should be rewarded.

6. Strict disciplinary actions should be imposed and punishments should be

given to absentees.

7. Clear out recruitment policy should be made.

8. Healthy and hygienic condition for work should be provided.

9. Liberal grant of leave.

10. Provide proper education and training.

11. Maintain good and cordial relation with workers.

12. The management should understand the problem and needs of necessary

steps to provide required facilities.

OBJECTIVES;

The main objectives of the study are to know about the reasons, which

leads to absenteeism or which form the absenteeism.

SUB-OJECTIVES

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

1. To study what workers want from the company to reduce their workers stress?

2. To study whether the workers are satisfied and proud to work in the Metcut.

3. To study about their nature of job.

4. And to know more support to reduce the work stress.

METHODOLOGY;

The study method involves:

I. Forming the objectives of the study base on the objectives determining the

means of data collection.

Collection of data through primary sources i.e. by survey.

II. Analyzing the data.

III. Manipulated the results.

IV. Finally making some suggestions based on the manipulated results.

: JOB SATISFACTION:

MEANING OF THE JOB SATISFACTION ;

“The job satisfaction is the end of a person after performing a task. To the extent that

a person’s job fulfills his dominant needs and in consistent with his expectation and values,

the job will be satisfying. The feeling would be positive or negative depending upon whether

need is satisfied or not”.

According to Hoppock job satisfaction is “the combination of psychological,

physiological and environment circumstances that causes a person to truthfully say “I am

satisfied with my job.”

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

CONCEPT OF JOB SATISFACTION ;

Job satisfaction is different from motivation and morale. Motivation refers to the

willingness to work. Satisfaction, on the other hand, implies appositive emotional state.

Moral implies a general attitude towards work and work environment. It is a group

phenomenon where as job satisfaction is an individuals feeling.

Job satisfaction, on the contrary, is the end feeling which may influence subsequent

behavior. Thus, job satisfaction is an employee’s general attitude towards his job.

DETERMINENTS OF JOB SATISFACTION ;

The various factors influencing job satisfaction may be classified into two categories.

i) Environment factors.

ii) Personal factors.

ENVIRONMENT FACTORS;

These factors relate to the work environment, main among which are as

follows.

1. Job conten t : According to Herzberg job content is suggested in terms of

achievement, recognition, advancement, and the work itself tend to provide

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

satisfaction but their absence does not cause dissatisfaction. Where the job less

repetitive and there is verification in job content, job satisfaction tends to be higher.

2. Occupational Level: The higher the level of job in organizational hierarchy the

greater the satisfaction of the individuals. This is bcz positions at higher levels are

generally better paid, more challenging and provides greater freedom of operation.

Such jobs carry greater prestige, self-control and need satisfaction.

3. Pay and Promotion: All other things being equal, higher pay and better

opportunities for promotion lead to higher job satisfaction.

4. Work Group: Man is the social animal and likes to be associated with others

interaction in the work group help to satisfy social and psychological needs and, there

for, isolated workers tend to be dissatisfied. Job satisfaction is generally when an

individual is accepted by his peers and he has high need for affiliation.

5. Supervision: Consideration supervision tends to improve job satisfaction of workers.

A considerate superior personal interest in his subordinates and allows them to

participate in the decision-making process.

PERSONAL CHARACTERISTICS;

Personal life exercises a significant influence on job satisfaction.The main

elements is.

1. Age: Some research studies reveal a position correlation between age and job

satisfaction. Workers in the advanced age group tend to be more satisfied probably

because they have adjusted with their job condition. However, there is a sharp decline

after a point perhaps because an individual aspires for better and more prestigious

jobs in the later years of his life.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

2. Sex: One study revealed that women are less satisfied than men due to fewer job

opportunities for females. But female workers may be more satisfied due to their

lower occupational aspirations.

3. Education Level: Generally more educated employees tend to be less satisfied with

their job probably due to their higher job aspirations. However, research does not

yield conclusive relationship between these two variables.

4. Marital Status: The general impression is that married employees and employees

having more dependents tend to be more dissatisfied due to their greater

responsibilities. But such employees may be more satisfied because they value their

jobs more than unmarried workers.

5. Experience: Job satisfaction tends to increase with increasing years of. But it may

decrease after 20 years of experience particularly among people who have not

released their job expectations.

THE FACILITY PROVIDED TO EMPLOYEES:

The following are the some of the important facility provided to employees.

LEAVES:

In Metcut, the following leaves are provided to employees.

I. National holidays---5

II. Festival holidays----5

III. Sick leave

IV. Earned leaves (1days for every 21 days physical works)

V. Casual leave---------10

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

WELFARE FACILITY:

The company provides following welfare facility

I. Medical service : The medical facility like hospitalization & other medical

expenses are provided to employees & their relatives under ESIC.

II. Loan facility: The Company provides loan to the employees at zero percent

interest for some genuine reasons only.

III. Advance: Advance salary / wages are paid to employees in some special

occasions or emergency & is deducted from their salary/wages.

IV. The company provides 2 sets of uniform and 2 pairs of shoes and shocks once

in 2 years.

LIMITATION OF THE STUDY:

Time was one of the greatest of his research since the interview conducted during the

leisure hours of the workers for the purpose of the interview. The time got was only one

hour in which we had to cover maximum employees.

I. Some of the employees were reluctant to answer because of their busy

schedule.

II. The sample size decided & selected may not be representing the true picture.

IMPORTANT DEDUCTION;

PROVIDENT FUND:

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

12% of (BS+DA) are contributed by both employee & employer.

The employer contribution is divided in to 8.33% towards pension fund & 3.67%

towards provident fund.

RATE OF CONTRIBUTION

SCHEME EMPLOYEE’S EMPLOYER’S CENTRAL GVT.

Provident fund

Scheme

12% Amount>8.33% (incase where

contribution is 12% or 10%)

Nil

Insurance Scheme Nil 0.5% Nil

Pension Scheme Nil 8.33% (diverted out of provident

fund contrition)

1.61%

PROFESSION TAX:

All the employees getting more than Rs.3000/- salary have to pay professional

tax to state Government. For rendering the profession. This is important to all the

citizen of the India.

ESIC (Employee State Insurance Corporation):

The employee earning less than Rs.6000/- salaries has to contribute to ESI

fund for availing the benefits from ESI.

The contributions are as follows.

Employee: 1.75% of BS+DA+HRA

Employer: 4.75% of BS+DA+HRA

Total: 6.5%

CANTEEN COUPONS:

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

All the employees will get the morning Tiffin, tea and evening tea are

provided by the company with free of cost without any deduction in the salary.

There is no facility of lunch and dinner.

MAINTAINING PERSONNEL RECORD:

The office is mainly responsible for maintaing personal records of

individuals employees the personal records consists is of “name, wage, scale,

achievement, grade, marital status”etc these records are kept secret

In Metcut companies the performance is the key factor considered by

the directors in promoting the employees to higher posts, the retirement is at the

age of 65 years or 30 years of continuous service which ever is early.

WORKING TIME:

Shift----1: ---------7:30 am to 4 pm

Interval ----------9:30 am to 9:40 am

Lunch ----------1:00 pm to 1:30 pm

Shift----2: ---------4:00 am to 12:30 noons

Interval ----------6:30 pm to 6:40 pm

Dinner -----------8:30 pm to 9:00 pm

Shift----3: ----------12:30 noon to 7:30 more

Interval -----------3:00 to 3:30

DATE OF PAYMENT:

Staff: 7th of every month

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

Workers: 7th of every month

There is same date of payment to both the staff and workers.

SURVAY ON ABSENTEEISM

_____________________________________________________________________

1. Name:__________________________________________________________

2. Name & Code of Job:______________________________________________

3. Department:______________________________________________________

4. Are you permanent: [ Y / N ]

5. Do you want to take leave: [ Y / N ]

6. For what Reasons:

a. Personal Health [ ]

b. Family members Health [ ]

c. For marriage & function [ ]

d. Because of Job Stress [ ]

e. Because of strict Company policy

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

7. To reduce Work Stress do you want

a. Games [ ]

b. Yoga Classes [ ]

c. Training [ ]

d. Entertainment Programs (film) [ ]

e. Parties [ ]

8. What more support do you want to reduce work stress

__________________________________________________________________

__________________________________________________________________

__________________________________________________________________

9. Are you satisfied and proud to work in this Company [ Y / N ]

a. If YES,

Fully Satisfied [ ]

Only Satisfied [ ]

Just Satisfied [ ]

b. If NO, mention

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

Thanking You

Signature

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

[Tick ( ) mark where ever applicable]

SARVAY SHEET

SI.No Resp A B A B A B C D E A B C D E

1 R1 YES --- YES --- YES -- Y -- -- -- Y -- -- --

2 R2 YES --- YES --- YES Y Y -- -- -- Y Y -- --

3 R3 YES --- YES --- YES -- Y -- -- -- -- -- Y --

4 R4 YES --- YES --- ---- Y -- -- Y Y -- Y -- --

5 R5 YES --- YES --- ---- -- Y -- -- -- -- Y -- --

6 R6 YES --- YES --- YES -- -- -- Y -- -- -- Y --

7 R7 YES --- YES --- ---- -- -- Y -- -- -- -- -- Y

8 R8 YES --- YES --- YES Y -- -- -- Y -- Y -- --

9 R9 YES --- YES --- --

10 R10 EES --- YES --- YES -- -- -- Y -- -- Y -- --

To know the reason for which the workers take more leaves or for which reason

employees will remain absent. I had conducted also contains the reasons, which helps us to

know what employee needed to reduced the job stress.

And it also contains that tells us whether the employees are workers are being

satisfied and prod to work in the organization and if yes are they fully satisfied or only

satisfied or just satisfied.

The following is the survey questionnaire, which tells us about the above question’s

answers.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

After the survey with the questionnaire, a coding sheet is prepared as under shows for

what reasons they remain absent & the percentage of the factors that affects the absenteeism.

This coding sheet helps us to know overall results of the survey, by analyzing this sheet we

can came to a conclusion.

(Respondents name, job, department are not disclosed to protect the ethical feeling of

respondents i.e. Question number 1, 2, 3 are not shown)

After seeing the coding sheet we can observe that for what reasons how people may

have

The questions explained below are stored from coding no.4.

The 4th question that is you permanent. The respondent regarding these 100% are

permanent.

The 5th question that is do you want to take leave no doubt that will the employees

surveyed are want to take leaves. There for the result to this question 100%.

For the 6TH I got different answer. Because the question has the option. The question

is for what reason you take leaves the option given were,

A. Personal health

B. Family members health

C. For marriage & functions

D. Because of job stress

E. Because of company strict policy

For personal health problem the 70% people take leaves, & for 30% of people take

leaves because of family member’s health, & for marriage and function the 50% of people

take leaves and 10% for job stress. 30% 0f people take for company strict policy.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

Next question i.e. 7th was to reduce works stress what facilities the employee want,

the option given were,

A. Yoga classes --------------------------------__ 30%

B. Games --------------------------------__ 30%

C. Training -------------------------------__ 60%

D. Entertainment programs ---------------------__ 30%

E. Parties --------------------------------__ 20%

Here we can say that by producing the Training programs the Metcut can reduce the

job stress of the workers & also providing the Yoga, Games and entertainment program

facilities the Metcut can reduce the job stress of the employee.

Facilities the Metcut can reduce the job stress of the employee.

Coming to 8th question which says that the workers can mention same more support to

reduce their job stress, here we have yet positive response, here are some responses.

Break for relaxation

Improve work evaluation

The 9th question was whether the workers are proud and satisfied to work in Metcut

by this question we can get what the employee feels working in the Metcut.

The result was 100%, the sub question (as) if yes again the option given was,

a. Fully satisfied

b. Only satisfied

c. Just satisfied

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

In this sub question the percentage of people worked to a option is as

below,

a. Fully satisfied --------------------__ 60%

b. Only satisfied --------------------__30%

c. Just satisfied -------------------__10%

This shows that the workers in the company are satisfied & proud o work in this

company in that 60% of workers are fully satisfied & 30% of workers are only satisfied and

10% of workers just satisfied to work in this organization.

QUESTIONNAIRE

SURVAY ON JOB SATISFACTION

Note: Please tick ( ) wherever necessary.

1) Name: ___________________________

2) Designation: ______________________

3) Year of joining Metcut with designation: ___________________

4) How many times you have been promoted & for reason.

a) No of times: ______________

b) Reasons: Good work performance :

Age based :

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METCUT PRIVATE LIMITED, HUBLI

Specify :

5) Do you feel your education and interest matches with a job performed by you?

a) Yes :

b) No :

If “NO” Reason: ________________________

6) Do you feel “justified” with pay scale and benefits offered to you for your job?

a) Yes:

b) No:

7) Has your “social status” changed after joining Metcut?

a) Yes:

b) No:

8) Have you ever made any suggestion to the company?

a) Yes:

b) No:

(If “yes” please answer next i.e. 10th question or else go to 11th question)

9) Suggestion was:

a) Considered, acted & was benefited to company:

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

b) Considered, acted & was not benefited to company:

10) If more task or responsibility is given to you then you are.

a) Delighted:

b) Unedited:

11) Risky ventures preferred by you is

a) More:

b) Less:

12) Can you handle more than one responsibility at a time?

a) Yes:

b) No:

13) Do you get any medical facility from the factory?

a) Yes:

b) No:

14) The working condition here is satisfactory.

a) Yes:

b) No:

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

15) Your relationship with other people at work.

a) Good:

b) Bad:

c) Satisfactory:

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

ANALYSIS

How many times you have been promoted & for reason.

Yes

No

Good work performance

100%

Good work performance

Do you feel your education and interest matches with a job performed by you? Yes

No

Do you feel your education and

interest matches with a job performed

by you?

100%

Yes

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

Has your “social status” changed after joining Metcut?

Yes

No

Has your “soc ial status” changed

after joining Metcut?

100%

Y es

Have you ever made any suggestion to the company?

Yes

No

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

Have you ever made any suggestion to

the c ompany?

20%

80%

Yes

No

If more task or responsibility is given to you then you are.

Yes

No

I f more task or responsibility is given to you

then you are.

30%

70%

Delighted:

Un delight

Risky ventures preferred by you is

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

More

Less

Risky ventures preferred by you is

10%

90%

More

Less:

The working condition here is satisfactory

Yes

No

The working c ondition here is

satisfac tory.

100%

Yes

Your relationship with other people at work.

Good

Bad

Satisfactory

BABASAB PATIL

Page 39: Absenteeism and job satisfaction at metcut tooling ltd project report mba hr

METCUT PRIVATE LIMITED, HUBLI

Your relationship with other people at

work.70%

10%

20%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Category

Pe

rc

en

ta

ge

Y ourrelationshipwith otherpeople atwork.

Do you feel “justified” with pay scale and benefits offered to you for your job?

Yes

No

Do you feel “justified” with pay

sc ale and benefits offered to you for

your job?

100%

Yes

BABASAB PATIL

Page 40: Absenteeism and job satisfaction at metcut tooling ltd project report mba hr

METCUT PRIVATE LIMITED, HUBLI

4) OUT LINE OF THE STUDY:

i) RESEARCH METHODOLOGY

A research design is a logical and a systematic plan preparation for direction the

research study, it is indispensable for a research project. It specifies the objectives of the

study, the methodology and the techniques to be adopted for achieving the objectives. A

research design is the program that guides the investigator in the process of collecting,

analyzing, and interpreting the observations.

ii) STATEMENT OF THE PROBLEM

To study about absenteeism and job satisfaction in Human Resource Department at

Metcut Tooling Pvt. Ltd.

iii) OBJECTIVES OF THE STUDY

To study about the production department of the company.

To understand about the work done in different department.

To have a clear knowledge of the various activities carried on by the company’s

premises.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

To study about the management future plans.

To study the various process of production.

iv) METHODOLOGY

Keeping in view of the objectives of the study, the required information is collected

from management authority at Metcut Tooling’s Pvt. Ltd.

The data collection has been analyzed, based on the objectives of the study and

project requirement. All of the things have been taken into amount by observing the

employees approach with the company’s official at the officials’ premises. On the basis of

response made by the respondents, the findings and conclusion is made. After thorough study

of the above areas final suggestions is given.

THE DURATION OF THE TRAINING IS FROM 13 th DECEMBER 2007 TO 12th

JANUARY 2008.

v) FUTURE PLANS

vi)

A. Metcut Tooling Pvt. Ltd. Is intended to achieve Rs. 21 crores of turnovers for

the year 2010.

B. Company wants to expand its plan.

C. Procurement of new machineries.

D. To be leader in the market.

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METCUT PRIVATE LIMITED, HUBLI

E. They want to increase the number of employees.

F. They want to increase the working capital.

5) ANALYSIS OF THE STUDY

STRENGTHS:

The customers are the major source of revenues and projects.

A. The company produces quality products.

B. The objects of the company are the customer’s satisfaction.

C. The company ha pool of skilled employees.

D. The moral of the employees is high.

E. The company is updated with latest technology & information.

F. The company is relies on truth, trust & reliability.

G. Pleasant working atmosphere.

H. Company use Hi-Tech tools contribute to improved productivity & to

achieve reduction in cost per component.

I. The strength of the Metcut is competence, combining the project groups,

knowledge, application technology & more over commitment to service

made the customers as partners in progress.

J. Having healthy competition with competitors.

WEAKNESS:

A. Damages occurred during transshipment & related service expenditure

incurred is high.

B. Receiving the payment from the customers is very difficult.

C. Lack of availability of skilled employees.

D. Lack of power cut.

E. They will not get more number of ITI students.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

OPPRTUNITIES:

A. The profits are huge there for diversification is possible.

B. Broad future.

C. The company can use internet as a channel of marketing.

D. The company’s competition position is high.

E. They improve the quality of operation & products without the service cost.

F. The company is trying to spread its wings internationally.

THREATS:

A. Trade union activities are active which can have an adverse effect.

B. Global competition.

C. Economic recession.

D. Competitors of the employees to meet the targets.

FINDINGS:

A. Metcut tooling has got sufficient infrastructure facility for its further growth.

B. Company is innovative.

C. Company is engaged in different dimensions of the products.

D. Customer’s opinion about company’s product is good.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

LIMITATION OF STUDY

1) The information provided by the responders may not be true.

2) The sample size selected may not be representative in nature.

3) The attitude and behavior of the respondents may change from time to time.

4) The causes of the problem may change from time to time & they may not be the only

causes of the problem.

5) Respondents hesitate to provide more information on personal questions.

6) The organization will not give the permission to approach the employees.

7) They will not support to get the detailed information.

8) It was expensive.

9) The time was very short i.e. one month is not sufficient.

10) It was very difficulty to conduct survey with higher officers.

11) It is unscientific of it is not 100% realistic.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

SUGGESTIONS

Metcut Company should conduct personality development programs.

The company should conduct weekly or monthly conference.

The company should try to conduct campus interview to appoint a employee

when required.

The company should provide some entertainment program to its employers.

The company should provide facility like yoga classes, games etc to reduce

job satisfaction.

Extended leaves to the employees.

Provide games facilities to workers.

Allocate right job to right worker.

Provide yoga classes every day for 5 minutes.

Conduct tours & picnics to the employees.

Conduct personality development programs.

BABASAB PATIL

Page 46: Absenteeism and job satisfaction at metcut tooling ltd project report mba hr

METCUT PRIVATE LIMITED, HUBLI

Conduct cultural activities.

Provide entertainment program.

CONCLUSION

Metcut Pvt. Ltd. Is well growing company in market; it produces goods according to

the customer satisfaction with good quality & quantity.

The company is running successfully. The company is growing vast in such less time

i.e. able to face challenges.

It contributes to the economic developments of the country by paying regular taxes by

providing various benefits to the workers.

The company will not give the detailed information about their organization. And

they will not make us to contact the employees to get the information like absenteeism & job

satisfaction.

Here there is no training program to the employees to improve their knowledge.

There is no entertainment program for the employees to reduce the work stress. They will not

pay the advance salary to employees in some emergency time.

There is no facility of lunch and dinner to the employees. Only Tiffin and tea facility

is available here.

After studying the coding sheet I found that the workers take leave & absent more for

the reason like, personal health & for marriage and functions.

BABASAB PATIL

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METCUT PRIVATE LIMITED, HUBLI

This is because if the health of the employee is not well than he can not work

properly & efficiently. There for they take more leave more for the personal health & as the

India is full of cultural activities, these cultural activities have many functions in a year

which helps a person to be happy.

To reduce the job stress the workers want games, yoga classes and entertainment

program etc.

After the survey I got that more number of people needs entertainment programs and

yoga classes to reduce their job stress. These should be providing to the workers to reduce

their work stress to increase their efficiency.

BIBILOGRAFHY

Human Resource Management ------- Dr. C. B. Gupta

Personal & HRM ------------------------ Dr .P. Subba Rao

Company Manuals

Attendance Register

BABASAB PATIL


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