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Accelerated Business & Technology Capability Assessment and Roadmap

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Architecture Capability Assessment Overview Copyright © 2016 butterfly advisory limited 15 February 2016
Transcript

Architecture Capability AssessmentOverview

Copyright © 2016 butterfly advisory limited15 February 2016

Table of Contents

• Objective

• What does it involve

• Approach

• Key Success Factors

• Appendix

2

Objective

• To clearly define the Business Driver(s), Stakeholder(s) & Necessity of Capability Architecture Assessment

• To create a comprehensive view of As Is & To Be Enterprise wide capabilities• Across Business Functions

• Across IT enablers for related Business Functions

• Across clearly defined Benefit Areas & KPIs

• To chart out a pragmatic roadmap to deliver from As Is to To Be

3

What does it involve

• Architecture Capability Assessment* & Roadmap Creation• Business Capability

• Information Technology Capability

• Analytics Capability

• IT Architecture Options Evaluation & Recommendation

• Roadmap

• Transition Plan

• Key Enablers for Success Factors & Accelerators• Stakeholder Commitment

• Adapt Generic Industry Framework to our own organization practice

• Accelerated process using pre-defined templates for Capability Assessment

* See Appendix for illustration

4

Approach

Stakeholders ‘interviews’

Create Capability Framework (Draft)

Capability Framework (Draft)

Playback

Baselined As Is and To Be Capabilities

To Be Capability based Target Architecture

Options & Recommendation

Roadmap & Transition

Architectures

•Output

•Baselined Capability Catalog

•Baselined Capability Maps

•Baselined End-to-End Process Map

•Output

•Capability based Target Architecture Options & Recommended Architecture

•Output

•Roadmap with Work packages, high level timelines

•Transition Architectures for each work package

Scattered & ‘Localised Point-view’ to a Single Integrated View of the Enterprise

OutputCapability Catalog

Overview, Gaps, Impacted Entities, Criticality, Other

Capability MapsBusiness Impact & IT State heat-map

End-to-End Process MapCapability Based

5

Approach

• Stakeholders ‘interviews’

• Create Capability Framework (Draft)• Capability Catalog

• Overview, Gaps, Impacted Entities, Criticality, Other

• Capability Maps• Business Impact & IT State heat-map

• End-to-End Process Map• Capability Based

• Capability Framework (Draft) Playback

• Baseline As Is and To Be Capabilities

• To Be Capabilities - Architecture Options & Recommendation

• Roadmap & Transition Architectures

6

Critical Success Factors

• Clearly define the scope and depth of the desired objective

• Deliverables should be re-usable for next steps and not end up as set of PowerPoint slides

• Analytics Modelling should start much earlier

• Maintain a laser-focus: Do not involve multiple parties (Internal teams, Product Vendors, Consultants & Systems Integrators)

• Agility to iterate involves equal engagement of the Business and IT to succeed

• Continually Improvise !!

7

APPENDIX (Illustrative Deliverables)

• Capability Detail

• Capability Map

• End to End process Flow : Gap Analysis

• Benefits Realisation

• ‘As Is’ IT Architecture Map

• ‘To Be’ Architecture Options & Recommendation

• Roadmap (with Work packages)

• Transition Architectures driven by Capability Work Packages

8

Appendix – Capability Detail

•Ability to classify customers on parameters such as profiles, purchase history, profile, areas of interest etc.

•Ability to configure ‘segments’ that can be a based on one or a combination of multiple parameters and assign customers to the configured segments.

•Ability to use ‘segments’ for ‘Personalization across multiple business areas such as Promotions, Product offers, Pricing, Browse, buy etc

•Ability to ensure that Customer Segmentation data is not accessible from the public domain

Capability : Consumer Management

Benefits

Competitor

Business Value (KPI driven)

Increased Basket Size

Frequency of Orders

New Customer Acquisition

All

Customer Value (Core Value Prop for Customer)

Required Capability Importance

highmediumlow Critical

Channels Impacted Business Area / Role Impacted

Customer

Store

Contact Centre

DC

Commercial Website

In-store

Mobile

Tablet

Kiosk

Contact Centre

Gaps

<Competitor 3>

<Competitor 1> <Competitor 2>

<Competitor 4>

Personal Offers

Low Prices Freshness of Products

Seamless returns & Refunds

Product/ Service Supplier

<between Current and Required Capability>

9

Appendix – Capability Map

a

6. Support

1. Plan 2. Buy 3. Make

1.1 Demand Forecasting

6.1 KPI Reporting

1.5 Procurement Planning

2.1 Buying

1.3 MRP

1.4 Production Planning

1.2 Range Planning

1.7 Warehouse workforce scheduling

1.6 Inventory Management

1.8 Financial Forecasting

1.9 Banking & Forex

1.10 Pricing & Promotions

1.11 New Proposition Development

1.12 What-If Scenario Modelling

1.13 COGS Calculator

2.2 Supplier Management

2.3 Commodity Buying

2.4 Manage Supplier Payments

2.5 Goods Not For Resale Buying

3.1 Create Daily Schedule

3.2 Manufacture Product

3.3 Create Finished Packaged Good (SKU)

3.4 Quality Assurance

4. Move

4.1 Receipting & Goods In

4.2 Putaway

4.3 Replenishment

4.4 Inter DC/ Company transfer

4.5 Allocation

4.6 Pick/Pack/Ship

4.7 Postal Sort & Integration

4.8 Export

5. Sell

5.1Channel Order Management

5.2 Consumer Management

5.3 B2C Shop

5.4 Product Management

5.5 B2B Client/Retailer Management

5.6 Campaign Execution

5.7 Provide support for field sales team

5.8 B2B Retailer Integration

5.9 Sales Optimisation

6.2 Insight Extraction6.3 Finance – Stock

Accounting6.4 Finance – Tax

Planning

6.5 Finance – Statutory & Compliance

6.6 Finance – P&L Management

6.7 Finance – Integration solution

6.8 HR6.9 Customer

Support6.10 Process

Workflows

Primitive

Fit-For-Subs

Basic

IT State

High

Low

Medium

Business Critical

• Logical Components Assessment based on :

• IT State

• Business Criticality

10

Appendix – End to End process Flow : Gap Analysis

aProcess/Functional Gap

Data Gap

GAPS

Retail5.3 B2C Shop

6.1 KPI Reporting6.2 Insight Extraction

1.5 Procurement Planning

2.1 Buying

1.3 MRP

1.4 Production Planning3.1 Create Daily Schedule

Marketing

Prediction

1.6 Inventory Management

Receiving4.6 Pick/Pack/Ship4.7 Postal Sort &

Integration

3.2 Manufacture

Product

1.11 New Proposition

Development

Human Resources

5.1Channel Order Management

4.5 Allocation

5.2 Consumer Management 5.4 Product Management1.10 Pricing & Promotions

Consumer

Supplier

PO

Receipts

Shipments

Invoices

Payment

Customer

Products

Ingredients

COGS

CustomerProduct

Order History

1.1 Demand Forecasting

2.5 Goods Not For Resale Buying

6.3 Finance – Stock Accounting

6.4 Finance – Tax Planning6.6 Finance – P&L

Management6.7 Finance – Integration solution

1.8 Financial Forecasting

1.7 Warehouse workforce scheduling

1.13 COGS Calculator

Partner

11

Appendix – Benefits Realisation

• a

3

3

4

1

2

XXXXXXX Benefits Realised on Gap ClosureRetail5.3 B2C Shop

6.1 KPI Reporting6.2 Insight Extraction

1.5 Procurement Planning

2.1 Buying

1.3 MRP

1.4 Production Planning3.1 Create Daily Schedule

Marketing

Prediction

1.6 Inventory Management

Receiving4.6 Pick/Pack/Ship4.7 Postal Sort &

Integration

3.2 Manufacture

Product

1.11 New Proposition

Development

Human Resources

5.1Channel Order Management

4.5 Allocation

5.2 Consumer Management 5.4 Product Management1.10 Pricing & Promotions

Supplier

PO

Receipts

Shipments

Invoices

Payment

Customer

Products

Ingredients

COGS

CustomerProduct

Order History

1.1 Demand Forecasting

2.5 Goods Not For Resale Buying

6.3 Finance – Stock Accounting

6.4 Finance – Tax Planning6.6 Finance – P&L

Management6.7 Finance – Integration solution

1.8 Financial Forecasting

1.7 Warehouse workforce scheduling

1.13 COGS Calculator

Increased Customer Satisfaction

Increased Forecast Accuracy

Reduced Operational Cost

Reduced Operational Cost

Reduced Operational Cost

Reduced Operational Cost

Reduced Operational Cost

Reduced Operational Cost

Reduced Operational Cost

Reduced Operational Cost

Reduced Operational Cost

Reduced Operational Cost

Reduced Operational Cost

Reduced Operational Cost

Reduced Operational Cost

Improved Supplier Performance

Increased Sales

Increased ProfitsIncreased Market

Share

Increased Gross Margin

Decreased Working Capital

Reduced Inventory Cost

Improved Invoice Efficiency

Increased effectiveness of Promotions/ Marketing

Campaign

Partner

12

Appendix – ‘As Is’ IT Architecture Map

• a

Legacy Graze

Access

Finance

AR

AP

GL

P&L

COGS

Tax

Compliance

Forex

Retail

Account

Manager

Legacy Graze

(Subscription)

Retail

Box Forecasting

Consumer

eComm Platform (Shop)

Subs

Forecaster

Retail

Forecaster

Shop

Forecaster

CRM

Customer

Service

Team

Data Analytics & Reporting

Enterprise Data

(From all systems)

TBC

Retail Finance

Subs FinanceSubs

Forecaster

Retail

ForecasterCustomer ServiceNPD

Marketing

IT

Procurement

Sourcing

Supplier

Negotiation

PO

Receipts

Procurement

MRP

Ingredient &

Packing

Requirement

Production Planning &

Scheduling

Capacity

Production Plan

Schedule

Production Planner

Marketing

Marketing

Customer

Services

Subscription

Prediction

Operations

Planning team

Stock Management

Warehouse

Production

Operations

Stock Position

Replenishment

Stock Move

Tasks

Receiving

Receipts

Warehouse

Inbound

Operations

Order Fulfilment

Warehouse

Outbound

Operations

Picklist

Pack Info

Shipment

Pallet

Box

Manifest

Locations

Inventory

Production

Warehouse

Production

Operations

Production

Data

New Product

Development

NPD

Human

Resources

HR

Assignment &

Billing

Shop Order

Management

Retail Order

Management

Subscription Order

Management

(Allocation)Warehouse

Outbound

Operations

Finance

Box Forcast

Enterprise Data ETL

ProductOrder

COGS

Email Cam

paign

Subscription Order Releases (Order Pick, pack and Ship

data)

Reference Data Management

Customer

Retail

Product

Order

Inventory

Customer

Service

NPD

Marketing

IT

Price

Promotions

Allocation Rules

COGS

Shipping Rules

WarehouseAssignment

Payment

Allocation

Retail order

Shop Order

Production Schedule

PO

Material Requirements

Stock Update Stock

Update

Stock Update

UK US

Retail

UK

Shop

UK US

Rating

Subscription Order

Consumer

Supplier

PO

Receipts

Shipments

Invoices

Payment

Customer

Products

Ingredients

Box ForcastCOGS

Box Forcast

Finance Data

Web Events

CustomerProduct

Order History

Subscription Allocation

Refactored ServiceWrapper Service with data i/o

Assignment

ALAN

Refactored

Key Data

Data A

PIs

Customer

Order

Product

Price

Promo

Stock

Assignment

ALAN Algorithm

Refactored

Key Data

Customer

Order

Product

Price

Promo

Stock

ETL For Refactored data

Subscription Order Fulfilment

Refactored ServiceWrapper Service with data i/o

Picklist

Pack Info

Shipment

Pallet

Subscription Order

Fulfilment

Partner

13

Appendix – ‘To Be’ Architecture Options & Recommendation

• a

ERP

Finance

AR

AP

GL

P&L

COGS

Tax

Compliance

Forex

Legacy Graze

Retail

Account

Manager

Retail

Demand Forecasting &

Planning

Consumer

eComm Platform (Shop & Subscription)

Subs

Forecaster

Retail

Forecaster

Shop

Forecaster

CRM

Customer

Service

Team

Data Analytics & Reporting

Enterprise Data

(From all systems)

TBCRetail Finance

Subs FinanceSubs

Forecaster

Retail

ForecasterCustomer ServiceNPD

Marketing

IT

Physical System Components: Scenario 2 – Target Architecture (draft)

Procurement

Sourcing

Supplier

Negotiation

PO

Receipts

Procurement

MRP

Ingredient &

Packing

Requirement

Production Planning &

Scheduling

Capacity

Production Plan

Schedule

Production Planner

Marketing

Marketing

Specialist Package

eComm Environment

ERP Refactored as a Service

Be-spoke & Manual

Be-spoke Code

Product Pricing Promotions

Enterprise Service Bus

Customer

Service

Order

Service

Product

Service

Customer

Service

Promotions

Service

Pricing

Service

Stock

Service

Payment

Service

Forecast

Data Service

Retail Integration

Serice

PO

Service

Customer

Services

Auth

Service

Box Forecasting

(Subscription,.

Shop, Retail)

Prediction – SKU

Forecast

(Subscription,.

Shop, Retail)

Operations

Planning team

Stock Management

Warehouse

Production

Operations

Stock Position

Replenishment

Stock Move

Tasks

Receiving

Receipts

Warehouse

Inbound

OperationsOrder Fulfilment

Warehouse

Outbound

Operations

Picklist

Pack Info

Shipment

Pallet

Box

Manifest

Locations

Inventory

Production

Warehouse

Production

Operations

Production

Data

New Product

Development

NPD

Human

Resources

HR

Order Management -

Refactored Service

Assignment

Shop Order

Management

Retail Order

Management

Subscription Order

Management

(Allocation)

Order

Assignment

Payment

Allocation

Rules

COGS

Shipping

Rules

Warehouse

Warehouse

Outbound

Operations

Finance

Forecast

Ord

er H

istory

Cu

stom

er

Pro

du

ct

ProductOrder

COGS

Order Releases (Order Pick, pack and Ship data)

Em

ail C

amp

aign

Campaigns Paym

en

tR

eq

/Re

sp

Payment Req/Resp

Payment

Order

Payment

Shipping Rules

Online

Optimisation

Legacy Graze

ERP

Finance

AR

AP

GL

P&L

COGS

Tax

Compliance

Forex

WMS Lite

Retail

Account

Manager

Retail

Demand Forecasting &

Planning

Consumer

eComm Platform (Shop & Subscription)

Subs

Forecaster

Retail

Forecaster

Shop

Forecaster

CRM

Customer

Service

Team

Data Analytics & Reporting

Enterprise Data

(From all systems)

TBCRetail Finance

Subs FinanceSubs

Forecaster

Retail

ForecasterCustomer ServiceNPD

Marketing

IT

Physical System Components: Scenario 3 – Target Architecture (draft)

Procurement

Sourcing

Supplier

Negotiation

PO

Receipts

Procurement

MRP

Ingredient &

Packing

Requirement

Production Planning &

Scheduling

Capacity

Production Plan

Schedule

Production Planner

Marketing

Marketing

Specialist Package

eComm Environment

ERP Refactored as a Service

Be-spoke & Manual

Be-spoke Code

Product Pricing Promotions

Enterprise Service Bus

Customer

Service

Order

Service

Product

Service

Customer

Service

Promotions

Service

Pricing

Service

Stock

Service

Payment

Service

Forecast

Data Service

Retail Integration

Serice

PO

Service

Customer

Services

Auth

Service

Box Forecasting

(Subscription,.

Shop, Retail)

Prediction – SKU

Forecast

(Subscription,.

Shop, Retail)Operations

Planning team

Stock Management

Warehouse

Production

Operations

Stock Position

Replenishment

Stock Move

Tasks

Receiving

Receipts

Warehouse

Inbound

Operations

Order Fulfilment

Warehouse

Outbound

Operations

Picklist

Pack Info

Shipment

Pallet

Box

Manifest

Locations

Inventory

Production

Warehouse

Production

Operations

Production

Data

New Product

Development

NPD

Human

Resources

HR

Order Management - Refactored

Service

Assignment &

Billing

Shop Order

Management

Retail Order

Management

Subscription Order

Management

(Allocation)

Order

Assignment

Payment

Allocation

Rules

COGS

Shipping

Rules

Warehouse

Warehouse

Outbound

Operations

Finance

Forecast

Ord

er H

istory

Cu

stom

er

Pro

du

ct

ProductOrder

COGS

Order Releases (Order Pick, pack and Ship data)

Em

ail C

amp

aign

Campaigns

Paym

en

tR

eq

/Re

sp

Payment Req/Resp

Online

Optimisation

Legacy Graze

ERP

Finance

AR

AP

GL

P&L

COGS

Tax

Compliance

Forex

WMS Lite

Retail

Account

Manager

Retail

Demand Forecasting & Planning

Consumer

eComm Platform (Shop & Subscription)

Subs

Forecaster

Retail

Forecaster

Shop

Forecaster

CRM

Customer

Service

Team

Data Analytics & Reporting

Enterprise Data

(From all systems)

TBCRetail Finance

Subs FinanceSubs

Forecaster

Retail

ForecasterCustomer ServiceNPD

Marketing

IT

Physical System Components: Scenario 4 – Target Architecture (draft)

Procurement

Sourcing

Supplier

Negotiation

PO

Receipts

Procurement

MRP

Ingredient &

Packing

Requirement

Production Planning &

Scheduling

Capacity

Production Plan

Schedule

Production Planner

Marketing

Marketing

Specialist Package

eComm Environment

ERP Refactored as a Service

Be-spoke & Manual

Be-spoke Code

Product Pricing Promotions

Enterprise Service Bus

Customer

Service

Order

Service

Product

Service

Customer

Service

Promotions

Service

Pricing

Service

Stock

Service

Payment

Service

Forecast

Data Service

Retail Integration

Serice

PO

Service

Customer

Services

Auth

Service

Box Forecasting

(Subscription,.

Shop, Retail)

Prediction – SKU

Forecast

(Subscription,.

Shop, Retail)Operations

Planning team

Stock Management

Warehouse

Production

Operations

Stock Position

Replenishment

Stock Move

Tasks

Receiving

Receipts

Warehouse

Inbound

Operations

Order Fulfilment

Warehouse

Outbound

Operations

Picklist

Pack Info

Shipment

Pallet

Box

Manifest

Locations

Inventory

Production

Warehouse

Production

Operations

Production

Data

New Product

Development

NPD

Human

Resources

HR

Refactored Service

Assignment

Allocation

Assignment

Allocation Rules

Warehouse

Outbound

Operations

Finance

Em

ail C

amp

aign

Campaigns

Paym

en

tR

eq

/Re

sp

Online

Optimisation

Order Management - Refactored

Service

Assignment &

Billing

Shop Order

Management

Retail Order

Management

Subscription Order

Management

Order

Payment

COGS

Shipping

Rules

WarehouseWarehouse

Outbound

Operations

Allocations Request

Allocations Response

Allocation

s Service

Paym

en

t Re

q/R

esp

Access

Finance

AR

AP

GL

P&L

COGS

Tax

Compliance

Forex

Legacy Graze

Retail

Account

Manager

Legacy Graze

(Subscription)Retail

Box Forecasting

Consumer

eComm Platform (Shop)

Subs

Forecaster

Retail

Forecaster

Shop

Forecaster

CRM

Customer

Service

Team

Data Analytics & Reporting

Enterprise Data

(From all systems)

TBC

Retail Finance

Subs FinanceSubs

Forecaster

Retail

ForecasterCustomer ServiceNPD

Marketing

IT

Physical System Components: As Is Architecture (draft)

Procurement

Sourcing

Supplier

Negotiation

PO

Receipts

Procurement

MRP

Ingredient &

Packing

Requirement

Production Planning &

Scheduling

Capacity

Production Plan

Schedule

Production Planner

Marketing

Marketing

Specialist Package

eComm Environment

ERP Refactored as a Service

Be-spoke & Manual

Be-spoke Code

Customer

Services

Subscription

Prediction

Operations

Planning team

Stock Management

Warehouse

Production

Operations

Stock Position

Replenishment

Stock Move

Tasks

Receiving

Receipts

Warehouse

Inbound

Operations

Order Fulfilment

Warehouse

Outbound

Operations

Picklist

Pack Info

Shipment

Pallet

Box

Manifest

Locations

Inventory

Production

Warehouse

Production

Operations

Production

Data

New Product

Development

NPD

Human

Resources

HR

Assignment &

Billing

Shop Order

Management

Retail Order

Management

Subscription Order

Management

(Allocation)

Warehouse

Outbound

Operations

Finance

Box Forcast

ProductOrder

COGS

Em

ail C

amp

aign

Subscription Order Releases (Order Pick, pack and Ship

data)

Reference Data Management

Customer

Retail

Product

Order

Inventory

Customer

Service

NPD

Marketing

IT

Price

Promotions

Allocation Rules

COGS

Shipping Rules

WarehouseAssignment

Payment

Allocation

Retail order

Shop Order

Production Schedule

PO

Material Requirements

Stock Update Stock

Update

Stock Update

UK US

Retail

UK

Shop

UK US

Rating

Subscription Order

Consumer

Supplier

PO

Receipts

Shipments

Invoices

Payment

Customer

Products

Ingredients

Box Forcast

COGS

Box Forcast

Finance Data

Web Events

System Interface Manual/File Interface

CustomerProduct

Order History

Option 1 Option 2 Option 3 Option 4

Option 3.5

(Recommended)

Order Management Legacy Graze

ERP

Finance

AR

AP

GL

P&L

COGS

Tax

Compliance

Forex

WMS Lite

Retail

Account

Manager

Retail

Consumer

eComm Platform (Shop & Subscription)

Data Analytics & Reporting

Enterprise Data

Finance

Forecasting

Customer Service

NPD

Marketing

IT

Physical System Components: Scenario 3.5 – Target Architecture (draft)

Procurement

Sourcing

Supplier

Negotiation

PO

Receipts

Procurement

MRP

Ingredient &

Packing

Requirement

Production Planning &

Scheduling

Capacity

Production Plan

Schedule

Production Planner

Marketing

Marketing

Specialist Package

eComm Environment

ERP Refactored as a Service

Be-spoke & Manual

Be-spoke Code

Product Pricing Promotions

Enterprise Service Bus

Customer

Service

Order

Service

Product

Service

Customer

Service

Promotions

Service

Pricing

Service

Stock

Service

Payment

Service

Forecast

Data Service

Retail Integration

Serice

PO

Service

Auth

Service

Operations

Planning team

Stock

Management

Stock Position

Replenishment

Stock Move

Tasks

Receiving

Receipts

Shop & Retail

Order Fulfilment

Warehouse

Outbound

Operations

Picklist

Pack Info

Shipment

Pallet

Manifest

Locations

Inventory

Production

Warehouse

Production

Operations

Production

Data

New Product

Development

NPD

Human

Resources

HR

Subscription Order

Fulfilment Refactored

Service

Finance

Email Campaign

Campaigns

Payment

Req/Resp

Online

Optimisation

Subscription Order Release

Subscription Order Status

Allocation

s Service

Payment Req/Resp

Demand Forecasting &

Planning

Subs

Forecaster

Retail

Forecaster

Shop

Forecaster

CRM

Customer

Service

Team

Customer

Services

Box Forecasting

(Subscription,.

Shop, Retail)

Prediction – SKU

Forecast

(Subscription,.

Shop, Retail)

Forecast

Order History

Customer

Product

Warehouse

Outbound

Operations

Warehouse

Outbound

Operations

Subscription Order

Fulfilment

Warehouse

Outbound

Operations

Picklist

Pack Info

Shipment

Pallet

Box

Manifest

Locations

Inventory

Order

Billing

Shop Order

Management

Retail Order

Management

Subscription Order

Management

Order

Assignment

Payment

Allocation

Rules

COGS

Shipping

Rules

Warehouse

Warehouse

Outbound

Operations

Subscription Allocation

Refactored Service

Assignment

ALANAssignment

ALAN Alogorithm

Warehouse

Outbound

Operations

Subscription Allocations Request

Subscriptions Allocations Response

Subscription Allocation Req

Subscription Allocation Resp

14

Appendix - Roadmap (With Work packages)

KickoffProgram Mobilisation

eComm

eComm – 1 (Online Optimisation (On-going & dependent on Shop Phase 2

ESB ESB – Integration Services Configuration

Forecasting

CRM

VENDOR

CRM CRM Live

Forecasting Live

ERP

Supplier Selection

Product, Pricing & Promotions Live

Procurement& Finance Live

Production Planning LiveOrder Management Live

WMS Live

EDW & Analytics Ongoing

REF-1Rationalise Customer Data

Refactor Key Components Rationalise Order DataREF- 5

REF- 4 Allocations Service

REF-6 Subscription Pick-Pack-Ship service

REF-2Rationalise Product, Pricing & Promotions Data

Vendor Selection

FCT

MERCH

PROC & FIN

PROD PLANNING (UK & US)

ORD MGMT (UK&US)

WMS (UK & US)

B2c (Shop + Subscription)

WP 1

WP 2

WP 3

WP 4

M1 M2 M3 M4 M5 M6 M7 M8 M9 M10 M11 M12 M13 M14 M15 M16 M17 M18

15

Appendix - Transition Architectures driven by Capability Work PackagesTransition Architecture 1

‘As Is’ to ‘Work package 1’Transition Architecture 2

‘Work package 1’ to ‘Work package 2’

Transition Architecture 3

‘Work package 2’ to ‘Work package 3’

Transition Architecture 4

‘Work package 3’ to ‘TARGET - Work package 4’

16


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