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Accent Smile Center Presentation

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Special Presentation January 12, 2015
Transcript
Page 1: Accent Smile Center Presentation

Special PresentationJanuary 12, 2015

Page 2: Accent Smile Center Presentation

The Story…

Page 3: Accent Smile Center Presentation

The expertise & dedication to patient care by Dr. Hart and Dr. Stern were extraordinary.

However, their approach to new opportunities was extremely different.

Especially after the end of the day…

Because they were married - but that’s another story !

Page 4: Accent Smile Center Presentation

“I know what you like, so I’ll start with the SCIENCE.

The Antioxidant Scanner was invented at the University of Utah in 2001.

It measures 18 different carotenoid antioxidants with a 30 second scan of

the hand using Raman Spectroscopy. It provides a score, like 31,000, that

indicates how much antioxidant protection a person has.”

“Says who ? How do you know that thing works? Where are the studies?”

“Instead of watching Dancing with the Stars tonight, go to this website”:

– http://farsighted.com/ScannerScience

Page 5: Accent Smile Center Presentation

“The peer reviewed, published studies demonstrate

• The value and nature of Raman Spectroscopy

• The validity of the Phamanex Antioxidant Scanner

Plus, there are tens of thousands of articles on PubMed.gov about theimportance of antioxidants in terms of protection against cancer, heart disease, macular degeneration, Alzheimers, & periodontal disease.”

“Okay… Assuming that the science is valid and the scanner actually measureswhat they say it does, how is this going to fit in with the Imaginary DentalGroup?

How do we use it in the office?”

Page 6: Accent Smile Center Presentation

The System

Receptionist

Gives Letter #1

Patient

Reads Letter

Is Interested

Patient may order product

shipped directly from company

….

Guaranteed to increase score

.

.

1

2Pays $20 Cash

3

30” Scan

by Assistant

Scan Assistant

4

Page 7: Accent Smile Center Presentation

“Ok, so it fits in with office flow – 6 minutes for the assistant several timesa day works out. No bumps. Especially since the doctor doesn’t do anything.

Now, $20 for each scan. Cash? I wonder if patients might object to that. Howmany scans do you think we would do each day?”

“Probably 4-6 based on what other offices have done. Also, our patients willappreciate that we’re helping them prevent problems.

This is where our country and healthcare are heading – prevention, not ‘drill and fill’ – and we can be one of the leaders! We can help motivate people to make life changes by having a numerical score, just like weight, blood pressure, cholesterol, A1C, and PSA – people understand numbers.

We dentists can use the numerical score, to help them begin makingchanges in diet, exercise, and nutrition – and then monitor their progress afew months later, just like a regular lab test.”

Page 8: Accent Smile Center Presentation
Page 9: Accent Smile Center Presentation

“And what’s more, when they come back in 3 months for another scan, we will ask them to ‘Bring A Friend’ and we’ll scan them for free.

And… the friend will get an introduction to us and our practice!

Also, when the patients get scanned, they get a scan card which is perfect for a ‘show and tell’ with their friends, family, and co-workers.

This is a terrific tool for identifying our practice as proactive and cutting edge !

Page 10: Accent Smile Center Presentation

“You mean we HAVE to sell supplements? Is that part of the deal? That’s notvery professional. Plus, why would we want to fill up our storage cabinets withbottles of stuff?”

“When I talked to Dr. Edmiston about that, he said that when he used thescanner in his Sacramento ophthalmology office, he felt funny about ‘pushing’pills on his patients, so he didn’t do that. He just let them go to Walmart, orwhatever…

However, when they came back for their 3 month re-scan, and their score didn’t go up, Dr. Edmiston began recommending the guaranteed products and things changed dramatically.

And, we never have to stock anything – ever!

Our patients will love it.”

Page 11: Accent Smile Center Presentation

“One last thing…

Our office team needs to be behind this – how are we going to get them on board with this technology – and the supplements?”

“The team will love that they are helping patients even more than they already are– and they can earn themselves extra income while doing it.

We’re charging $20 for the scan and our office team should be getting most of that – thousands of extra dollars each year!.

This is a win-win for everybody...

Plus, as the Region 4 Lead Practice – here in the heartland – we will be the National Leaders in bringing this proven technology to America – wow!”

Page 12: Accent Smile Center Presentation

“Okay, let me get this straight.

The scanner improves our patient care by incentivizing patients to change

their lifestyle, diet, and nutrition.

The scanner brings us new patients and make us a lot of money.

The scanner establishes us as a visionary, leading edge dental practice.”

“And, also, it allows us to hold fundraisers for charity, host open houses, and take to health fairs and the talks we give for our colleagues and the community. Imagine the great publicity we will get.”

“Done! The science is real. The benefits are extraordinary for our dentalpractice. What do we do next?”

“Thought you’d never ask…”

Page 13: Accent Smile Center Presentation

At the partners’ meeting the next night, the two dentistspresented the program to their colleagues.

It was enthusiastically accepted.

Dr. Hart and Dr. Stern celebrated with a wonderful dinner that evening.

Page 14: Accent Smile Center Presentation

Antioxidant Scanner Ordered

Dr Hart called The Foundation of a Healthy America and spoke with itsExecutive Director, Dave Edmiston, M.D., who helped her obtain the scanner.

It took 10 minutes online to place the order for the scanner and fax the scanner lease to the company.

They reviewed the program again. The next step was to select a team member to be the SCAN DIRECTOR.

Page 15: Accent Smile Center Presentation

Scan Director Appointed

1. Supervises the Scan Operations and duties of the Reception Team and Scan Assistants

2. Submits daily/weekly report to Doctor about #scans, #patients beginning product, and patient satisfaction

3. Submits monthly report to doctor plus Bonus Money amounts for Team Members

4. Communicates on a regular basis with Dr. Edmiston

Page 16: Accent Smile Center Presentation

Scan Operators Trained

1. Performs scans (6’ encounter time per patient)

2. Informs patients of ways to improve their scores

3. Updates daily activity log

Trained with DVD by Scan Director

Page 17: Accent Smile Center Presentation

Reception Team Trained

1. Gives each patient Letter #1 from the doctor about the scanner

2. Collects $20 for each patient desiring scan

3. Enters ordering information for each patient desiring product

4. Gives all patients having scan Letter #2 with their numerical score

5. Schedules 3 month re-scan appointment for all scanned patients

Page 18: Accent Smile Center Presentation

Training

Operations

Regular Communications

Support

Page 19: Accent Smile Center Presentation

Scan Operations Began on January 1 !

Collected $80 from patients wanting scan

Scanned 4 patientsFilled out order request from 1 patient

Congratulated patient on their decisions

Entered ordering info on computerScheduled re-scan in 3 months for patient who ordered

Page 20: Accent Smile Center Presentation

Monthly Report Given to Doctors – January 2015

84 Patients Scanned

21 Patients Began Guaranteed Products

$ 80 Average Cost of the Guaranteed Products

* * *

Scan Fees$ 1,680

Team Bonus$ 1,050

Page 21: Accent Smile Center Presentation

Team Bonus Awards – January 2015

Receptionist (Lori)$ 250 for 50 current patients desiring scan

Scan Assistant (Tina)$ 100 for 10 patients beginning product

Scan Assistant (Kathy)$ 110 for 11 patients beginning product

Team Members (Jodi, Carmen)$ 100 each for 10 new patients referred for scan

Team Member (Lisa)$ 140 for 14 new patients referred for scan

Scan Director (Cindi)$ 250 for 50 current patients desiring scan

Total Bonus Awards = $1,050

Page 22: Accent Smile Center Presentation

How Much in Bonus Awards ????

When Dr. Hart & Dr. Stern presented the recommended bonus amountsto the other partners, they were met with great surprise at the generosity…

Their response was, “Our preventive dentistry initiative is a statement to the world that Accent Smile Center is a team effort that opens up a new way to help patients. And it demonstrates to our colleagues the importance of allof us working together. ”

Page 23: Accent Smile Center Presentation

“Also, by giving our Team Members a financial incentive to refer peopleoutside the practice for scans, we end up adding new patients to our practice.”

“Everybody wins! – The Patients, The Practice, The Team, The Community!”

Page 24: Accent Smile Center Presentation

“And we doctors haven’t had to do anything except remark on the patient’sscore & congratulate them for taking positive action about prevention.”

“While getting the word out to the community about our cutting edge, preventive dentistry initiative!”

Page 25: Accent Smile Center Presentation

Monthly Report Given to Doctors – February 2015

* * * JAN FEB TOTAL

Income from Scans $1,680 $1,680 $3,360

Income from Products $210 $852 $1,062

TOTAL INCOME $1,890 $2,532 $4,422

“The Team Members are excited about helping patients stillanother way –the extra income is wonderful.”

“Operations are smooth and fast. I know you doctors aren’tdoing much, but we still love you!

“We’re ready to talk to people about this!”

Page 26: Accent Smile Center Presentation

Monthly Report Given to Doctors – February 2015

JAN FEB TOTAL

# of Scans 84 84 168

- On Products 21 38 38

Average Product Cost $80 $80 $80

Team Bonus $1,050 $1,050 $2,100

Page 27: Accent Smile Center Presentation

Publicity & the Other Dental Practices

After the partners agreed that things indeed were going well, Dr Hart and Dr. Edmiston decided on a plan of action:

1. Press Release to the local and area media (Dr. Edmiston)

2. New Page on Practice Website about the scanner

3. Facebook Business Page & Yelp Business Page (Dr. Edmiston)

4. Contact all Dentists within 50 miles of practice and ask them to come view the scanner (Dr. Edmiston)

5. Contact all Dentists in Region 5 about the scanner and provide phone number & email of practice for questions (Dr. Edmiston)

Page 28: Accent Smile Center Presentation

½ page article on the Scanner & the Practice

Publicity

1,041 likes1,762 visits

Online article and interview with Scan Director & Doctor

Page 29: Accent Smile Center Presentation

The Foundation of a Healthy America contacted dental practices throughout the six states of the Region and selected a State Lead Practice:

Other Dental Practices

Perfect Smile Dental (Raleigh) : North Carolina Lead PracticeMidtown Dental Associates (Charleston) : South Carolina Lead Practice

Dentistry of Florida (Orlando) : Florida Lead Practice Atlanta Dentistry (Atlanta) : Georgia Lead Practice

Southern Dental Center (Montgomery) : Alabama Lead PracticeGulf Dental (Oxford) : Mississippi Lead Practice

The Dentists (Memphis) : Tennessee Lead PracticeCommonwealth Dental (Lexington) : Kentucky Lead Practice

Page 30: Accent Smile Center Presentation

The dentists from each of the practices had contacted The Imaginary Dental Group and generally asked these questions to the Scan Director and Dentists:

No long explanations, presentations, etc. were required – everything was then turned over to Dr. Edmiston

Other Dental Practices…

1. How is the antioxidant scanner working in your practice?

2. Do the patients like it? Does the Team like it?

3. Does Dr. Edmiston and The Foundation of a Healthy America contribute much to the program?

Page 31: Accent Smile Center Presentation

After the Lead Practice in each state was selected, the training and marketing process was repeated for each one – and they all became very successful.

And, after 2 months of successful operations, Dr. Edmiston and The Foundation of a Healthy America contacted every dental practice in each of their states.

And each of them became very successful.

And their network grew & grew…

Other Dental Practices…

Page 32: Accent Smile Center Presentation

Smiles by Arnold & Associates2015

45 new patients

5 articles published

2 radio interviews

1 TV story

“And everyone knows about us!”

“The Team is extremely happy – what a great year!”

Page 33: Accent Smile Center Presentation

This story was created by the

The Foundation of a Healthy America

To order the S3 Scanner contact:Dave Edmiston, [email protected]


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