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Copyright © 2020 GSM Association March 2020 Access to Mobile Services and Proof of Identity 2020: The Undisputed Linkages
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Page 1: Access to Mobile Services and Proof of Identity 2020: The ... · 1 Context 2 2 Mobile penetration 3 3 Prepaid mobile SIM penetration 6 4 Countries with mandatory SIM registration

Copyright © 2020 GSM Association

March 2020

Access to Mobile Services and Proof of Identity 2020: The Undisputed Linkages

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AUTHORSErdoo Yongo (Policy & Advocacy Manager, Digital Identity, GSMA)Yiannis Theodorou (Senior Director, Policy & Advocacy, Digital Identity, GSMA)

GSMA Digital Identity

The GSMA Digital Identity Programme is uniquely positioned to play a key role in advocating and raising awareness of the opportunity of mobile-enabled digital identity and life-enhancing services. Our programme works with mobile operators, governments and the development community to demonstrate the opportunities, address the barriers and highlight the value of mobile as an enabler of digital identification.

For more information, please visit the GSMA Digital Identity website at www.gsma.com/digitalidentity

Follow GSMA Mobile for Development on Twitter: @GSMAm4d

The GSMA represents the interests of mobile operators worldwide, uniting more than 750 operators with almost 400 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors. The GSMA also produces the industry-leading MWC events held annually in Barcelona, Los Angeles and Shanghai, as well as the Mobile 360 Series of regional conferences.

For more information, please visit the GSMA corporate website at www.gsma.com

Follow the GSMA on Twitter: @GSMA

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1 Context 2

2 Mobile penetration 3

3 Prepaid mobile SIM penetration 6

4 Countries with mandatory SIM registration policies 7

5 SIM registration implementation models 8

6 Linkages between access to identification and access to mobile 11

7 Data protection and privacy frameworks 16

8 Proof of identity in humanitarian contexts: the impact on forcibly displaced persons’ (FDPs) access to mobile 18

9 Annex: policy landscape, by country 22

Contents

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This paper is intended to provide updates to the 2019 edition of the GSMA’s ‘Access to Mobile Services and Proof of identity’ series1 which explores various correlations between people’s access to formal identification (ID) and their ability to register for mobile services where governments mandate proof of identity requirements.

In addition to the GSMA’s own data and original research, this report reflects insights from sources such as the websites of national telecommunications regulators, the International Telecommunications Union (ITU), the World Bank, various United Nations Institutions, government, media and civil society reports.

This publication omits the updated figures on the ‘global identification outlook’ which featured in previous editions in this series. Those figures were based on the World Bank’s ID4D Dataset, an update of which is not expected until later in 2021. For this reason, all references to identity penetration in this Addendum are based on the latest Global Findex Database published by the World Bank.

Context

01

1. https://www.gsma.com/mobilefordevelopment/accesstomobileservices

Context2

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The reach of mobile continues to grow year upon year. With more than 5.1 billion individuals with a mobile subscription,2 there are more people connected to mobile than any other communications platform. Over the last decade (2009-2019), access to mobile has grown considerably, both in terms of unique subscribers as well as in terms of total mobile connections. Unique

mobile subscriptions have increased from 40 per cent (of the global population in 2009) to 67 per cent in 2019, while mobile connections have risen by 38 percentage points between 2009 and 2019 (as can be seen in Figures 1 to 4). During this period, the biggest growth, in terms of unique mobile subscribers, was in Asia.

2. GSMA Intelligence

Mobile penetration

02

Mobile penetration 3

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Figure 1

Figure 2

11-30

31-50

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91-100

0-10

Inconclusive data or no data available

Mobile penetration in 2009(Unique subscribers as a percentage of total population)

11-3031-50

51-7071-9091-100

0-10

Inconclusive data or no data available

Mobile penetration in 2019(Unique subscribers as a percentage of total population)

Mobile penetration in 2009 and 2019Unique subscribers

Unique mobile subscribers as a percentage of total population (2009)

Unique mobile subscribers as a percentage of total population (2019)

Mobile penetration4

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Figure 4

Figure 3

Mobile penetration in 2009 (As a percentage of total population)

11-30

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Inconclusive data or no data available

Above 200

Mobile penetration in 2019 (As a percentage of total population)

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Inconclusive data or no data available

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Aggregate mobile connections as a proportion of total population (2009)

Aggregate mobile connections as a proportion of total population (2019)

Mobile penetration in 2009 and 2019Total connections

Mobile penetration 5

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Prepaid mobile SIM penetration

03

Post-paid SIM cards are usually linked to fixed term contracts with a mobile network operator and tend to involve creditworthiness checks. In contrast, prepaid (widely known as pay-as-you-go) SIM cards are simpler for individuals to obtain. Prepaid SIM cards seem to be preferred option for many mobile users, especially since 73 per cent of all SIM

cards globally are prepaid. The average share of mobile subscriptions (excluding Machine-to Machine (M2M)) that are prepaid across Africa is 94 per cent, Central America is 87 per cent, Asia is 79 per cent, Southern America is 68 per cent, Europe is 50 per cent, and North America is 21 per cent.

Figure 5

71–90

Prepaid SIM penetration (%)

0–10 51–70

31–50 91–100

Inconclusive data or no data available

11-30

Share of prepaid connections as a percentage of total mobile subscriptions

Prepaid mobile SIM penetration6

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SIM Registration Implementation Models

05

Mandatory SIM registration is a policy requiring users to provide personal information such as their name, national identification number, address and proof of identity credentials in order to register for or activate a prepaid SIM card. As a standard practice, existing users who fail to register their SIMs within a government-mandated time-period face network disconnection, resulting in loss of access to mobile services. As of January 2020, GSMA research found that the governments of 155 countries mandate SIM registration policies.3

In some circumstances, governments require MNOs to capture a photograph, fingerprints, and other biometric attributes of users in order to complete SIM registration. Eight per cent of countries require mobile operators to use biometric authentication processes when registering their prepaid SIM customers.4 In a few countries, MNOs are proactively introducing biometric authentication processes in anticipation of the government mandating this.

Figure 6

SIM registration status

Registration not mandatory

Registration mandatory

Registration mandatory with biometrics

Being considered

Inconclusive data or no data available

Countries with mandatory SIM registration policies

04

Status of SIM registration policies (2020)

3. See countries in the Annex4. See countries in the Annex

Countries with mandatory SIM registration policies 7

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SIM registration implementation models

05

5. See countries in the Annex6. Ibid.7. Ibid8. Traditional Rulers and Local Government in Nigeria: a Pathway to Resolving the Challenge. O.Osemwota and D.A Tonwe, 2013.9. GSMA, 2019, ‘Access to Mobile Services and Proof of Identity’ – https://www.gsma.com/mobilefordevelopment/resources/access-mobile-services-proof-identity-global-policy-trends-de-

pendencies-risks/

While, 155 countries require individuals to prove their identity in order to register and/or activate their prepaid SIM cards, governments take different approaches to implementing SIM registration policies. The GSMA has grouped these approaches into the following three categories:

• Capture and Store MNOs are required to capture and keep a record of a set of personal information about the SIM user. The required information varies from jurisdiction to jurisdiction. As of January 2020, about 81 per cent of the countries (126 of the 155) mandating SIM registration follow the capture and store approach.5

• Capture and Share MNOs are required to proactively capture and share the SIM user’s personal information with the government or regulator, rather than upon demand. As of January 2020, six per cent of the countries (10 of the 155) mandating SIM registration follow this approach6

• Capture and Validate MNOs are required and enabled to validate their customers’ identification credentials against a central government database (usually maintained by a Government Authority or regulator) or against a credential held by the customer (such as a chip-based smart ID card). As of January 2020, twelve per cent of countries (19 of the 155) who implement SIM registration allow mobile network providers to verify customers’ identification credentials against an approved government database or credential to facilitate the validation process.7

In countries where governments do not have credible databases against which mobile operators could conduct identity verification, the approach to proof of identity varies. For example, in some countries an attestation letter from their employers or village elders, as in the case of Nigeria, are acceptable forms of identification for SIM registration.8 However, such approaches are increasingly being phased out as they are perceived to be less robust and leave room for identity theft. An increasing number of governments, particularly in Sub-Saharan Africa, are seeking to establish comprehensive digital identification systems as part of their digital transformation strategies, seeking to achieve more robust identity verification when citizens and consumers attempt to access a suit of digital or electronic services (online or offline).9

SIM registration implementation models8

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Figure 7

Capture and Store

Capture and Share

Capture and Validate

Inconclusive data or no data available

SIM registration not mandatory

MNO requirements on how to deal with customers’ SIM registration data

Type of mandatory SIM registration policy, by country

SIM registration implementation models 9

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Linkages between access to identification and access to mobile10

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Linkages between access to identification and access to mobile

06

Figure 8 illustrates the relationship between identity coverage and mobile penetration across countries where SIM registration is mandated. In seven markets (Armenia, Benin, Guinea, Laos, Malawi, Tajikistan and Togo), more people appear to have a mobile subscription than an official proof

of identity.10 This may present an opportunity for governments in to partner with local MNOs to expand ID coverage by leveraging their reach and nationwide retail presence (e.g. by supporting enrolment efforts, public awareness campaigns etc).

10. Source: Global Findex Database – data from responses to the question – ‘Do you personally have a [local terminology for national ID card]?’ – posed to individuals in the World Bank’s Findex survey as a proxy for the portion of the population who have an official proof of identification. We also used data from GSMA Intelligence in relation to unique mobile subscriptions as a proxy for the proportion of a country’s population maintain a mobile subscription.

Linkages between access to identification and access to mobile 11

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Figure 8

The link between access to ID and access to a unique mobile subscription Source: GSMA Intelligence, Market Penetration - Unique Mobile Subscribers Q3 2019 and The World Bank, 2017 FINDEX dataset

Population with a national ID card

Population with a mobile suscription

Afg

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jan

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Selection of countries where SIM registration is mandatory from World Bank Findex dataset 2017

Linkages between access to identification and access to mobile Linkages between access to identification and access to mobile12 13

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Mal

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11. GSMA have used the FINDEX data collected in response to ‘Do you personally have a [local terminology for national ID card]? - posed to individuals in the World Bank’s Findex survey as a proxy for the portion of a country’s Adult population

Figure 9

Identification coverage in countries where mobile money services are available

Source: The World Bank, 2017 Findex Dataset11

Per

cent

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of

Ad

ult

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pul

atio

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Countries where Mobile Money services are available

Percentage of adult* population who lack an official identity (at greater risk of financial exclusion)

Percentage of adult* population with an official identity

Linkages between access to identification and access to mobile Linkages between access to identification and access to mobile14 15

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Policy frameworks designed to build consumer trust can influence their acceptance of – and engagement with – identity-linked digital services. With the continued growth of the mobile industry and the number of people able to access mobile services, it is especially important for policy frameworks to engender trust and confidence among users of digital platforms.12

In 2019, GSMA conducted end-user research13 in four African markets exploring attitudes around privacy and trust in countries with and without comprehensive data protection frameworks, and consumers’ willingness to share their personal data in order to access identity-linked digital/mobile services.

Interestingly the research showed that many consumers could not correctly identify whether or not data protection and privacy laws existed in their country. The research also highlighted that vulnerable consumers, those in rural environments with lower levels of education and more basic handsets, tended to be less aware of the risks associated with sharing data.

Overall consumers were clear that they preferred to have control and choice, with the ability to:

• Withhold information at times

• Preserve their dignity and reputation

• Keep certain information (such as financial or health related information) completely secret

• Maintain their own, or their family’s safety

Women in particular expressed concerns over safety and potential harassment, a lack of digital literacy, and being less convinced that redress for data breaches would be successful.

Data protection and privacy frameworks

07

12. GSMA, 2019, ‘Access to Mobile Services and Proof of Identity’ – https://www.gsma.com/mobilefordevelopment/resources/access-mobile-services-proof-identity-global-policy-trends-de-pendencies-risks/

13. GSMA, 2019, ‘The role of privacy frameworks in building trust for digital identity services’ - https://www.gsma.com/mobilefordevelopment/resources/the-role-of-privacy-frameworks-in-building-trust-for-digital-identity-services/

Data protection and privacy frameworks16

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Overall the research showed that those in markets with legal frameworks around privacy and data protection feel more informed, supported, or confident in managing privacy rather than increasing trust in systems. It also showed that overall the appetite to access identity-linked services is universally high, regardless of the presence of legal frameworks, particularly if a clear benefit to consumers is perceived and the service is provided by a sufficiently trusted entity. Further research in additional countries is needed to substantiate these initial findings, but this research highlighted the need for MNOs to be transparent with regards to how consumers data is used, clearly articulate how identity-linked services can tangibly benefit consumers, and consider ways to build and retain consumers’ trust.

Across the world, a significant number of countries still lack a data protection/privacy framework. Globally, the GSMA found only 59 per cent of countries mandating SIM registration have a Privacy and/or Data Protection framework in place.

Of the countries mandating SIM registration:

• In Africa 16 countries are without a privacy or data protection framework in place while six more are actively considering and five have expressed their intent to introduce a data protection framework, but they have not entered into force yet.14

• In Asia and the Pacific, 19 countries are without a privacy or data protection framework while six are actively considering it and one has expressed their intent to introduce a data protection law, but it has not entered into force yet.15

• In Central and South America, nine countries are without a privacy or data protection framework while six are actively considering it and four have expressed their intent to introduce a data protection framework, but they have not entered into force yet.16

• In Europe, one country is actively considering the implementation of a privacy or data protection framework and one has expressed their intent to introduce a data protection framework, but it has not entered into force yet.17

Figure 10

Yes

ConsideringNo

SIM registration not mandatory

Inconclusive data or no data available

State of privacy and/or data protection frameworks in countries mandating or considering SIM registration

Yes (not entered into force)

State of privacy/data protection frameworks in countries mandating SIM registration

14. See countries in the Annex15. Ibid16. Ibid17. Ibid

Data protection and privacy frameworks 17

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Proof of identity in humanitarian contexts: the impact on forcibly displaced persons’ (FDPs) access to mobile

08

According to United Nations Office for the Coordination of Humanitarian Affairs (UN OCHA), a record number of individuals – 168 million – will need humanitarian assistance and protection in 2020.18 Trends suggest there will be a growing role for mobile technology to play in the delivery of humanitarian assistance to those in need. A significant barrier that remains for forcibly displaced persons is their inability to meet the proof of identity requirements to legally register a mobile SIM card or to open a mobile money account in their own name.19

In 2020, GSMA found 155 countries implement SIM registration policies, 141 host Persons of Concern (PoCs) to UNHCR.20 We estimate that 68.4 million PoCs (an equivalent to 92 per cent of all PoCs) are hosted in a country that mandates SIM registration. This is an increase of 19 per cent compared to last year. As shown in Figure 11, 18 of the top 20 host countries (to PoC) mandate SIM registration.

An estimated 98 per cent of countries that offer mobile money services, are host to PoCs, meaning that an equivalent of 54.6 million PoCs have the potential to access mobile money services if they can meet the Know-Your-Customer (KYC) requirements of their host country. Fifteen of the top 20 host countries (shown in Figure 11 below) offer mobile money services. All 15 of these also implement SIM registration. Overall, around 72 per cent of all PoCs reside within these countries.

18. https://news.un.org/en/story/2019/12/105273119. UNHCR 2019, ‘Displaced and Disconnected’, https://www.unhcr.org/innovation/displaced-and-disconnected/ 20. While Serbia and Kosovo are captured in the number of countries who host PoCs, they have been excluded from our calculations because the data for PoCs is joint for both countries, so it

is difficult to treat them as separate.

Proof of identity in humanitarian contexts: the impact on forcibly displaced persons’ (FDPs) access to mobile18

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15 of top 20 PoC hosting countries mandate SIM registration and offer mobile money services

Figure 11

PoC population (in millions)

9.02

6.60

5.06

3.993.52

3.09 2.97 2.77 2.76 2.55 2.38 2.32

1.59 1.54 1.45 1.371.12 1.03 0.99 0.98

Col

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SIM reg mandatory and mobile money available

SIM reg mandatory

Mobile money available

Neither

Proof of identity in humanitarian contexts: the impact on forcibly displaced persons’ (FDPs) access to mobile 19

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Refugees

Refugees make up 27 per cent of PoCs.

This research found that:

• 173 countries host 20.4 million refugees21

• 132 refugee-hosting countries mandate SIMregistration, meaning that a total of 19 millionrefugees (93 per cent of the total) are subject toproof of identity requirements in order to accessmobile services

• Nineteen of the top 20 refugee-hosting countriesmandate SIM registration, the United States beingthe only country that does not (see Figure 12). Anequivalent of 79 per cent of all refugees live withinthese 19 countries

• Furthermore, 86 refugee-host countries have the potential to deliver mobile money services to 15.3 million refugees.

• Fifteen of the top 20 refugee-host countries offer mobile money services. 66 per cent of all refugees that are hosted by these countries and have the potential to access mobile money wallets.

• Fifteen of the top 20 refugee host nations implement mandatory SIM registration and offer mobile money services. 13.5 million refugees reside in these 15 countries and therefore have the potential to be digitally and financially included only if they have access to formal identification that is recognised by their host country government.

Figure 12

3.68

1.40

1.171.08 1.06 0.98 0.95 0.91 0.90

0.720.53 0.45 0.42 0.38 0.37 0.32 0.31 0.29 0.28 0.28

Turk

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Iran

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21. While Serbia and Kosovo are captured in the number of countries who host refugees, they have been excluded from our calculations because the data for refugees is joint for both coun-tries, so it is difficult to treat them as separate.

15 of the top 20 refugee hosting countries mandate SIM registration and offer mobile money servicesRefugee population (in millions)

SIM reg mandatory and mobile money available

SIM reg mandatory

Neither

Proof of identity in humanitarian contexts: the impact on forcibly displaced persons’ (FDPs) access to mobile20

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Linkages between access to identification and access to mobile 21

ACCESS TO MOBILE SERVICES AND PROOF OF IDENTITY 2020: THE UNDISPUTED LINKAGES

Page 22: Access to Mobile Services and Proof of Identity 2020: The ... · 1 Context 2 2 Mobile penetration 3 3 Prepaid mobile SIM penetration 6 4 Countries with mandatory SIM registration

SIM

reg

istr

atio

n m

anda

ted

SIM

reg

istr

atio

n m

anda

ted

us

ing

biom

etri

cs

SIM

reg

istr

atio

n

unde

r co

nsid

erat

ion

SIM

reg

istr

atio

n no

t m

anda

ted

Stat

e of

SIM

reg

istr

atio

n

inco

nclu

sive

‘Cap

ture

and

Sto

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Sha

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Val

idat

e’

SIM

use

r in

form

atio

n

Man

date

SIM

reg

istr

atio

n an

d

have

a d

ata

priv

acy

fram

ewor

k

Man

date

SIM

reg

istr

atio

n bu

t la

ck

a da

ta p

riva

cy f

ram

ewor

k

Man

date

or

cons

ider

ing

man

dati

ng

SIM

reg

istr

atio

n an

d ha

ve o

r ar

e co

nsid

erin

g a

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

no

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

a d

ata

priv

acy

fram

ewor

k

Con

side

ring

SIM

reg

istr

atio

n

and

have

or

are

cons

ider

ing

a da

ta

priv

acy

fram

ewor

k

Algeria

Angola

Benin

Botswana*

Burkina Faso

Burundi

Cabo Verde

Cameroon

Central African Republic

Chad

Comoros

Congo

Congo, Dem. Republic

Côte d'Ivoire

Djibouti

Egypt

Equatorial Guinea

Eritrea

Ethiopia

Gabon*

Gambia

Ghana

Guinea

Guinea-Bissau

Kenya

Lesotho

Liberia

Libya

Africa

Annex Policy landscape, by country

Countries who are in the process of introducing a data protection law, however it has not yet entered into force

*

Annexes22

ACCESS TO MOBILE SERVICES AND PROOF OF IDENTITY 2020: THE UNDISPUTED LINKAGES

Page 23: Access to Mobile Services and Proof of Identity 2020: The ... · 1 Context 2 2 Mobile penetration 3 3 Prepaid mobile SIM penetration 6 4 Countries with mandatory SIM registration

SIM

reg

istr

atio

n m

anda

ted

SIM

reg

istr

atio

n m

anda

ted

us

ing

biom

etri

cs

SIM

reg

istr

atio

n

unde

r co

nsid

erat

ion

SIM

reg

istr

atio

n no

t m

anda

ted

Stat

e of

SIM

reg

istr

atio

n

inco

nclu

sive

‘Cap

ture

and

Sto

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Sha

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Val

idat

e’

SIM

use

r in

form

atio

n

Man

date

SIM

reg

istr

atio

n an

d

have

a d

ata

priv

acy

fram

ewor

k

Man

date

SIM

reg

istr

atio

n bu

t la

ck

a da

ta p

riva

cy f

ram

ewor

k

Man

date

or

cons

ider

ing

man

dati

ng

SIM

reg

istr

atio

n an

d ha

ve o

r ar

e co

nsid

erin

g a

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

no

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

a d

ata

priv

acy

fram

ewor

k

Con

side

ring

SIM

reg

istr

atio

n

and

have

or

are

cons

ider

ing

a da

ta

priv

acy

fram

ewor

k

Madagascar*

Malawi

Mali

Mauritania

Mauritius

Morocco

Mozambique

Namibia

Niger*

Nigeria

Rwanda

Sao Tomé and Principe

Senegal

Seychelles*

Sierra Leone

Somalia

South Africa

South Sudan

Sudan

Eswatini

Tanzania

Togo

Tunisia

Uganda

Zambia

Zimbabwe

Countries who are in the process of introducing a data protection law, however it has not yet entered into force

*

Annexes 23

ACCESS TO MOBILE SERVICES AND PROOF OF IDENTITY 2020: THE UNDISPUTED LINKAGES

Page 24: Access to Mobile Services and Proof of Identity 2020: The ... · 1 Context 2 2 Mobile penetration 3 3 Prepaid mobile SIM penetration 6 4 Countries with mandatory SIM registration

SIM

reg

istr

atio

n m

anda

ted

SIM

reg

istr

atio

n m

anda

ted

us

ing

biom

etri

cs

SIM

reg

istr

atio

n

unde

r co

nsid

erat

ion

SIM

reg

istr

atio

n no

t m

anda

ted

Stat

e of

SIM

reg

istr

atio

n

inco

nclu

sive

‘Cap

ture

and

Sto

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Sha

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Val

idat

e’

SIM

use

r in

form

atio

n

Man

date

SIM

reg

istr

atio

n an

d

have

a d

ata

priv

acy

fram

ewor

k

Man

date

SIM

reg

istr

atio

n bu

t la

ck

a da

ta p

riva

cy f

ram

ewor

k

Man

date

or

cons

ider

ing

man

dati

ng

SIM

reg

istr

atio

n an

d ha

ve o

r ar

e co

nsid

erin

g a

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

no

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

a d

ata

priv

acy

fram

ewor

k

Con

side

ring

SIM

reg

istr

atio

n

and

have

or

are

cons

ider

ing

a da

ta

priv

acy

fram

ewor

k

Afghanistan

Armenia

Australia

Azerbaijan

Bahrain

Bangladesh

Bhutan

Brunei Darussalam

Cambodia

China

Fiji

Georgia

Hong Kong

India

Indonesia

Iran

Iraq

Isreal

Japan

Jordan

Kazakhstan

Kiribati

Korea, North

Korea, South

Kuwait

Kyrgyzstan

Laos

Lebanon

Macao

North Macedonia

Malaysia

Maldives

Asia and the PacificCountries who are in the process of introducing a data protection law, however it has not yet entered into force

*

Annexes24

ACCESS TO MOBILE SERVICES AND PROOF OF IDENTITY 2020: THE UNDISPUTED LINKAGES

Page 25: Access to Mobile Services and Proof of Identity 2020: The ... · 1 Context 2 2 Mobile penetration 3 3 Prepaid mobile SIM penetration 6 4 Countries with mandatory SIM registration

SIM

reg

istr

atio

n m

anda

ted

SIM

reg

istr

atio

n m

anda

ted

us

ing

biom

etri

cs

SIM

reg

istr

atio

n

unde

r co

nsid

erat

ion

SIM

reg

istr

atio

n no

t m

anda

ted

Stat

e of

SIM

reg

istr

atio

n

inco

nclu

sive

‘Cap

ture

and

Sto

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Sha

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Val

idat

e’

SIM

use

r in

form

atio

n

Man

date

SIM

reg

istr

atio

n an

d

have

a d

ata

priv

acy

fram

ewor

k

Man

date

SIM

reg

istr

atio

n bu

t la

ck

a da

ta p

riva

cy f

ram

ewor

k

Man

date

or

cons

ider

ing

man

dati

ng

SIM

reg

istr

atio

n an

d ha

ve o

r ar

e co

nsid

erin

g a

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

no

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

a d

ata

priv

acy

fram

ewor

k

Con

side

ring

SIM

reg

istr

atio

n

and

have

or

are

cons

ider

ing

a da

ta

priv

acy

fram

ewor

k

Marshall Islands

Micronesia

Mongolia

Myanmar

Nauru

Nepal

New Zealand

Oman

Pakistan

Palau

Palestine

Papua New Guinea

Philippines

Qatar

Samoa

Saudi Arabia

Singapore

Solomon Islands

Sri Lanka*

Syria

Taiwan

Tajikistan

Thailand

Timor-Leste

Tonga

Turkey

Turkmenistan

Tuvalu

United Arab Emirates

Uzbekistan

Vanuatu

Vietnam

Yemen

Countries who are in the process of introducing a data protection law, however it has not yet entered into force

*

Annexes 25

ACCESS TO MOBILE SERVICES AND PROOF OF IDENTITY 2020: THE UNDISPUTED LINKAGES

Page 26: Access to Mobile Services and Proof of Identity 2020: The ... · 1 Context 2 2 Mobile penetration 3 3 Prepaid mobile SIM penetration 6 4 Countries with mandatory SIM registration

SIM

reg

istr

atio

n m

anda

ted

SIM

reg

istr

atio

n m

anda

ted

us

ing

biom

etri

cs

SIM

reg

istr

atio

n

unde

r co

nsid

erat

ion

SIM

reg

istr

atio

n no

t m

anda

ted

Stat

e of

SIM

reg

istr

atio

n

inco

nclu

sive

‘Cap

ture

and

Sto

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Sha

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Val

idat

e’

SIM

use

r in

form

atio

n

Man

date

SIM

reg

istr

atio

n an

d

have

a d

ata

priv

acy

fram

ewor

k

Man

date

SIM

reg

istr

atio

n bu

t la

ck

a da

ta p

riva

cy f

ram

ewor

k

Man

date

or

cons

ider

ing

man

dati

ng

SIM

reg

istr

atio

n an

d ha

ve o

r ar

e co

nsid

erin

g a

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

no

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

a d

ata

priv

acy

fram

ewor

k

Con

side

ring

SIM

reg

istr

atio

n

and

have

or

are

cons

ider

ing

a da

ta

priv

acy

fram

ewor

k

Albania

Andorra

Austria

Belarus*

Belgium

Bosnia and Herzegovina

Bulgaria

Croatia

Cyprus

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Greenland

Hungary

Iceland

Ireland

Italy

Kosovo

Latvia

Liechtenstein

Lithuania

Luxembourg

Malta

Moldova

EuropeCountries who are in the process of introducing a data protection law, however it has not yet entered into force

*

Annexes26

ACCESS TO MOBILE SERVICES AND PROOF OF IDENTITY 2020: THE UNDISPUTED LINKAGES

Page 27: Access to Mobile Services and Proof of Identity 2020: The ... · 1 Context 2 2 Mobile penetration 3 3 Prepaid mobile SIM penetration 6 4 Countries with mandatory SIM registration

SIM

reg

istr

atio

n m

anda

ted

SIM

reg

istr

atio

n m

anda

ted

us

ing

biom

etri

cs

SIM

reg

istr

atio

n

unde

r co

nsid

erat

ion

SIM

reg

istr

atio

n no

t m

anda

ted

Stat

e of

SIM

reg

istr

atio

n

inco

nclu

sive

‘Cap

ture

and

Sto

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Sha

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Val

idat

e’

SIM

use

r in

form

atio

n

Man

date

SIM

reg

istr

atio

n an

d

have

a d

ata

priv

acy

fram

ewor

k

Man

date

SIM

reg

istr

atio

n bu

t la

ck

a da

ta p

riva

cy f

ram

ewor

k

Man

date

or

cons

ider

ing

man

dati

ng

SIM

reg

istr

atio

n an

d ha

ve o

r ar

e co

nsid

erin

g a

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

no

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

a d

ata

priv

acy

fram

ewor

k

Con

side

ring

SIM

reg

istr

atio

n

and

have

or

are

cons

ider

ing

a da

ta

priv

acy

fram

ewor

k

Monaco

Montenegro

Netherlands

Norway

Poland

Portugal

Romania

Russian Federation

San Marino

Serbia

Slovakia

Slovenia

Spain

Svalbard

Sweden

Switzerland

Ukraine

United Kingdom

Countries who are in the process of introducing a data protection law, however it has not yet entered into force

*

Annexes 27

ACCESS TO MOBILE SERVICES AND PROOF OF IDENTITY 2020: THE UNDISPUTED LINKAGES

Page 28: Access to Mobile Services and Proof of Identity 2020: The ... · 1 Context 2 2 Mobile penetration 3 3 Prepaid mobile SIM penetration 6 4 Countries with mandatory SIM registration

SIM

reg

istr

atio

n m

anda

ted

SIM

reg

istr

atio

n m

anda

ted

us

ing

biom

etri

cs

SIM

reg

istr

atio

n

unde

r co

nsid

erat

ion

SIM

reg

istr

atio

n no

t m

anda

ted

Stat

e of

SIM

reg

istr

atio

n

inco

nclu

sive

‘Cap

ture

and

Sto

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Sha

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Val

idat

e’

SIM

use

r in

form

atio

n

Man

date

SIM

reg

istr

atio

n an

d

have

a d

ata

priv

acy

fram

ewor

k

Man

date

SIM

reg

istr

atio

n bu

t la

ck

a da

ta p

riva

cy f

ram

ewor

k

Man

date

or

cons

ider

ing

man

dati

ng

SIM

reg

istr

atio

n an

d ha

ve o

r ar

e co

nsid

erin

g a

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

no

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

a d

ata

priv

acy

fram

ewor

k

Con

side

ring

SIM

reg

istr

atio

n

and

have

or

are

cons

ider

ing

a da

ta

priv

acy

fram

ewor

k

Antigua and Barbuda

Argentina

Bahamas

Barbados

Belize

Bolivia

Brazil*

Canada

Chile

Colombia

Costa Rica

Cuba

Dominica

Dominican Republic

Ecuador

El Salvador

French Guiana

Grenada

Guatemala

Guyana

Haiti

Honduras

Jamaica

Mexico

North and Latin America

Annexes28

ACCESS TO MOBILE SERVICES AND PROOF OF IDENTITY 2020: THE UNDISPUTED LINKAGES

Countries who are in the process of introducing a data protection law, however it has not yet entered into force

*

Page 29: Access to Mobile Services and Proof of Identity 2020: The ... · 1 Context 2 2 Mobile penetration 3 3 Prepaid mobile SIM penetration 6 4 Countries with mandatory SIM registration

SIM

reg

istr

atio

n m

anda

ted

SIM

reg

istr

atio

n m

anda

ted

us

ing

biom

etri

cs

SIM

reg

istr

atio

n

unde

r co

nsid

erat

ion

SIM

reg

istr

atio

n no

t m

anda

ted

Stat

e of

SIM

reg

istr

atio

n

inco

nclu

sive

‘Cap

ture

and

Sto

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Sha

re’

SIM

use

r in

form

atio

n

‘Cap

ture

and

Val

idat

e’

SIM

use

r in

form

atio

n

Man

date

SIM

reg

istr

atio

n an

d

have

a d

ata

priv

acy

fram

ewor

k

Man

date

SIM

reg

istr

atio

n bu

t la

ck

a da

ta p

riva

cy f

ram

ewor

k

Man

date

or

cons

ider

ing

man

dati

ng

SIM

reg

istr

atio

n an

d ha

ve o

r ar

e co

nsid

erin

g a

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

no

data

pri

vacy

fra

mew

ork

Con

side

ring

SIM

reg

istr

atio

n

and

have

a d

ata

priv

acy

fram

ewor

k

Con

side

ring

SIM

reg

istr

atio

n

and

have

or

are

cons

ider

ing

a da

ta

priv

acy

fram

ewor

k

Nicaragua

Panama

Paraguay

Peru

St. Kitts and Nevis*

St. Lucia

St. Vincent and the Grenadines*

Suriname

Trinidad and Tobago*

United States of America

Uruguay

Venezuela

Annexes 29

ACCESS TO MOBILE SERVICES AND PROOF OF IDENTITY 2020: THE UNDISPUTED LINKAGES

Countries who are in the process of introducing a data protection law, however it has not yet entered into force

*

Page 30: Access to Mobile Services and Proof of Identity 2020: The ... · 1 Context 2 2 Mobile penetration 3 3 Prepaid mobile SIM penetration 6 4 Countries with mandatory SIM registration

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