Accessing the EA – Smart Procurement

NHS Regional Workshops

• NHS web resource

• Licensing Expertise

• Volume License Keys and Media

• MVLS – Microsoft licensing portal

• NIMM related product licenses

Accessing EA products

• SAM methodology

• Planning

• Training

• Microsoft Select

• Bytes Portal

• Bytes Service Desk

Smart Procurement – Process Driven Licensing

Bytes Discovery & SAM

NHS Regional Workshops

• Do you know what’s installed?

• Can you quickly assess your hardware to meet specific application requirements?

• Do you know if you are getting best value out of your investment in software?

• Are there opportunities being missed to re-use hardware or redeploy software?

• Are you properly licensed?!

Key question for today…. How do you manage your IT estate?

Contents

1. Bytes Discovery

2. (Software) Asset Management

3. Bytes Discovery, SAM and the NIMM

4. Experiences to date

Am going to cover…..

Bytes Discovery

Bytes DiscoveryThe Technology

RouterSwitch

WWWWWW

Bytes Discovery Servers

Desktop

Windows Server

Laptop

Network Printer

LANProbePassively listens to IP broadcast packets

Discovery Agent

Bytes DiscoverySupporting Your Organisational Structure

HIS

Trust A Trust B

Site 1

Site 2

Trust CIndividual logins

Bytes DiscoveryDashboard

Bytes DiscoveryDetailed Hardware Profile

Bytes DiscoveryUpgrade Costing Wizard

Bytes Discovery

• Free service as part of the Microsoft Enterprise Agreement for all Trusts within our regions

• Provides a dynamic and comprehensive hardware and software audit

• Understand what software is actually being used

• Management information and support tools (wizards)

Trust Network

Hardware assets

Software Installed

Software utilisation

(Software) Asset Management

Software Asset Management

Governance

Understanding and measuring who has

responsibility for software assets

(licenses) within the trust.

Ensuring policies are in place that control

who and how software is

purchased and used.Understanding

throughout the trust of the importance of

software asset control and compliance.

Procurement

Processes and technologies in place

that control how software is

purchased and/or licenses re-harvested.

Electronic records kept of license

entitlement producing a

“Procured Software Library”

Discovery

Technologies that can be deployed for

one-off or regular audits of what

software is actually deployed and being used, creating an electronic view of

licensing obligation - “Installed Software

Library”

Compliance

Technologies and processes in place to

compare entitlement

(procured /owned software) against

obligations (installed software).

SAM – Procurement

Software Require

ment

TriggerRequest for

service- Incident

- New System/Service

- New User- Upgrade

User Profile- Geography

- Job Function- Department

Context- Evaluation

- Service development

- Testing- Production

Software

Installed

Licensing

Position

License

Pool

Long Term Plans

Purchasing Strate

gy

Purchase

Assess current position and make purchasing decision

Deployment ProcessSoftware Library

(Records)

NIMM KPI’s Influenced

• Availability of electronic records on software purchased or no longer used

• Policy for software purchase exists and enforceable

• Accountability for maintaining records

Procurement

Software Usage

Software Licenses

SAM - Procurement

• Review procurement policy• Review existence and availability of software records• Review adherence to software purchasing policy• Review accountability for software purchasing and license

ownership

• Purchasing strategy development• Project initiation• Set scope, timelines, budget and resources• Indentify linkages and dependencies with other

programmes e.g. Governance and culture change

• Purchase process redesign and implementation• Software Library creation and implementation• Education: “Making buying decisions”• Education: Licensing Academy

Procurement

NIMM KPI’s Influenced

• Availability of electronic records on software purchased or no longer used

• Policy for software purchase exists and enforceable

• Accountability for maintaining records

Procurement Review

Strategy & Planning

Procurement Solutions & Processes

SAM - Compliance

• Entitlement: Confirm availability and legitimacy of licenses owned

• Obligations: Software installed / software that attracts a license

• ALP: Compliance level and delta between Entitlement and Obligations

• Strategy to address licensing delta’s

• License management technology solutions• Software license optimisation

Compliance Level

Software

Used

Software

Installed

License

Ownership

Compliance

Actual License Position

Software Inventory

Management

NIMM KPI’s Influenced

• Availability of electronic records on software purchased or no longer used

• Policy for software purchase exists and enforceable

• Accountability for maintaining records

• Technology in place to track software installed

• Technology and processes to perform ad-hoc audit of software licensing position

Strategy & Planning

Bytes Discovery, SAM and The NIMM

Bytes & The NIMM

Understand current position Plan for change Implement change Maintain performance

Current NIMMAssessment

Target NIMMLevel

AchievedNIMM Level

Working with Trusts to understand where they are, where they want to be and helping them get there

Bytes & The NIMM

SAM NIMM Assessmen

t

NIMM SAM Capability Maturity

NIMM – SAM Key Measures

Target: Level 4

• Electronic records for 80%+ of software purchases.

• Software purchasing policy in place and enforceable

• Formal IT accountability with performance review every 6 months

• Discovery technology in place with more than 80% of IT estate audited

• Ability to perform ad hoc audit of software licensing position

• An asset management system in place.

Bytes

SAM Elements

Procurement

Governance

Discovery

Compliance

Experiences To Date

Experiences To Date

• A mix of technologies: Bytes Discovery, Centennial, SMS being used amongst others

• To date found c. 40% of trusts do not require/want Discovery i.e. happy with current asset management data from e.g. SMS

• Bytes Discovery:

• 6 in London Cluster

• 11 in NW & West Midlands Cluster

• 8 in Southern Cluster

Why not be the next Trust to deploy?!!

Visit Bytes’ NHS web site for more information: http://www.bytes-publicsector.co.uk/NHS/

Contact our NHS dedicated support team on:

0208 786 1570

Email our NHS team at:

nhs@bytes.co.uk