Date post: | 05-Dec-2014 |
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About Accolades
• Accolades Public Relations is a results-oriented communications firm committed to progressive strategies in public relations and marketing. It is a new breed of PR firm where the client’s needs drive solutions, whether in media exposure or news online.
• The firm’s mission is to set the standard in what carefully executed public relations and communication strategies can do for sales, lead generation and the bottom line of ROI. Accolades’ team of public relations specialists practice a blend of traditional public relations along with optimized PR and social media.
Trust is Key
• According to the 2009 Edelman Trust Barometer– 29% of people have connected with a brand
through a social networking site
– 79% of people said that recommendations from family and friends was very important to them
– 91% of people said that a company that communicates frequently and honestly on the current state of the business is an important factor to the overall reputation of the company
Convergence of Media
Google Rules
• Lessons from the McNuggets story and Jackie Huba
• You are not in complete control of your brand
• “The sum of your brand is Google search results”
• What is the impact on reputation management?
Rising above …• Enterprise, Media & UGC
Image courtesy of Converseon
Too much chatter …. not enough listening
Process of EngagementSetting KPIs -
Image courtesy of Converseon
The PerformersStrategic integrated communications
campaigns
• Sustain visibility
• Drive home clients’ core messaging
• Dominate niche markets
• Elevate thought leadership
• Open doors and… of course …
• Get ink
The “Force-Multiplier Effect”• The goal is to do a good job in Social Media and in
Traditional Media. Success in BOTH arenas creates a force-multiplier effect. The trick is understanding that you need to craft custom approaches to these varying audiences.
• Social Media demands 24/7 presence, frequently updated and relevant content, a diplomatic and distinct voice.
• Traditional Media requires careful timing, a differentiated story, a proud voice, a tightly-packaged and closely-held assembly of content, verifiable proof and articulate defenders.
• Understand the difference. Do both.
- Todd Defren
Case Studies
Interactive Austin 2009
Objective
– Increase IA09 conference visibility and attendance
Strategy
– Use traditional online marketing and social media tools, including Twitter, LinkedIn and Facebook
Result
– Gained visibility by over 2.4 million Twitter followers
– Increased event attendance by 100 new attendees
Mercury Mambo Business Development
Objective
– Hispanic marketing firm wants to demonstrate expertise in Hispanic markets
Strategy
– Accolades PR assisted with technical set-up, content and strategies of their company blog
Result
– Firm’s blog gained top 5 Hispanic marketing blog status
– Blog helped establish agency’s credibility; gained speaking opportunities to provide Hispanic marketing training to PR firms.
Flamingo-a-Go-Go for Planet CancerObjective
– Increase community support, attendance at the annual fundraiser
Strategy– Use a combined social media &
PR campaign, which could be duplicated in other cities
Result– In 2 mos., Facebook community
grew from 0 to 712 members; 80,000 Twitter followers
– Met fundraising goals w/ overall 40% decrease in donations
– System for duplicating
Objective
– Deepen relationships with commercial interior designers
– Build community with art enthusiasts online
Strategy
– Develop integrated communications strategies for target audiences that build fans of the company. Build community with art enthusiasts online
– Improve lead generation and ROI
Integrated Communications Strategy – Social Media/PR
E
ach venue
has its own
cultural
norms which
should be
kept in mind
Image courtesy of Converseon
E
Mushland – The lines are blurring between
internet marketing, social media marketing, search engine marketing, WOM marketing, inbound marketing companies and public relations firms.
– There is an overlap of functions and yet not all of them provide an overall comprehensive communications plan that integrates the marketing, blogging and social media along with the public relations efforts.
Artist Kujisha – http://forums1.caligari.com/truespace/archive/index.php?t-850.html
Arrows in Quiver
PR 2.0 Firms – Integrated Strategy• Messaging for Key Audiences • Optimized PR/SEO/SEM• Reporters/Influencers• Online Newsrooms/SMPRs• Blogging/Micro-blogging• Social Media• Monitoring/Measuring
Cynthia A. Baker, President & Founder 512.586.8278 (cell)
512.795.2353 (office)