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Accounting Information System - Chapter 1-3

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    Chapter :

    Overview of AIS

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    Chapter Outline

    What is the difference between data andinformation?

    What is an accounting information system?

    Why is the AIS an important topic to study? What is the role of the AIS in the value chain?

    How does the AIS provide information for

    decision making? What are the basic strategies and strategic

    positions an organization can pursue?

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    Data vs Information

    Data Processing InformationDataDataData

    data processed

    to bemeaningful and

    useful to others

    Relevant

    Reliable

    Complete

    TimelyUnderstandable

    Verifiable

    cost and

    benefits of

    information

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    The Information System

    Data Processing Information

    data

    collection

    data

    management

    information

    generation

    data

    processingdata control

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    Accounting Information System

    a unified structure that employ

    physical resources and components

    to transform economic data into

    accounting information for external

    and internal users

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    WHY STUDY ACCOUNTING INFORMATION

    SYSTEMS?

    Its fundamental to accounting.

    Accounting is an information-providingactivity, so accountants need to understand:

    How the system that provides thatinformation is designed, implemented andused.

    How financial information is reported

    How information is used to makedecisions

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    WHY STUDY ACCOUNTING INFORMATION

    SYSTEMS?

    Its fundamental to accounting.

    Other accounting courses focus on how theinformation is provided and used.

    An AIS course places greater emphasis on:

    How the data is collected and transformed

    How the availability, reliability, andaccuracy of the data is ensured

    AIS courses are not number-crunchingcourses

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    WHY STUDY ACCOUNTING INFORMATION

    SYSTEMS?

    Its fundamental to accounting.

    The skills are critical to career success.

    Auditors need to evaluate theaccuracy and reliability ofinformation produced by the AIS.

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    WHY STUDY ACCOUNTING INFORMATION

    SYSTEMS?

    Its fundamental to accounting.

    The skills are critical to career success.

    Tax accountants must understand theclients AIS adequately to beconfident that it is providing completeand accurate information for tax

    planning and compliance work.

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    WHY STUDY ACCOUNTING INFORMATION

    SYSTEMS?

    Its fundamental to accounting.

    The skills are critical to career success.

    In management consulting, thedesign, selection, and implementationof accounting systems is a rapidgrowth area.

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    WHY STUDY ACCOUNTING INFORMATION

    SYSTEMS?

    Its fundamental to accounting.

    The skills are critical to career success.

    Inprivate industry and not-for-profits,systems work is considered the mostimportant activity performed byaccountants.

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    WHY STUDY ACCOUNTING INFORMATION

    SYSTEMS?

    Its fundamental to accounting.

    The skills are critical to career success.

    The AIS course complements other systems courses.

    Other systems courses focus on design andimplementation of information systems,

    databases, expert systems, andtelecommunications.

    AIS courses focus on accountability andcontrol.

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    WHY STUDY ACCOUNTING INFORMATION

    SYSTEMS?

    Its fundamental to accounting.

    The skills are critical to career success.

    The AIS course complements other

    systems courses.

    AIS topics are tested on the new CPAexam.

    Makes up about 25% of the BusinessEnvironment & Concepts section ofthe CPA exam.

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    WHY STUDY ACCOUNTING INFORMATION

    SYSTEMS?

    Its fundamental to accounting.

    The skills are critical to career success.

    The AIS course complements other

    systems courses.

    AIS topics are tested on the new CPAexam.

    AIS topics impact corporate strategy andculture.

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    X!

    6 Components of an AIS

    AIS

    people procedure

    data

    software

    security

    Informationtechnology

    http://images.amazon.com/images/P/B0001WN1FS.01.LZZZZZZZ.jpghttp://www.seshop.com/image/product/200406/MSMD4600399_L.jpghttp://www.seshop.com/image/product/200406/MSMD4600399_L.jpghttp://www.seshop.com/image/product/200406/MSMD4600399_L.jpghttp://www.microsoft.com/presspass/images/gallery/boxshots/web/vfp9.jpghttp://www.microsoft.com/presspass/images/gallery/boxshots/web/vfp9.jpghttp://images.amazon.com/images/P/B0001WN1FS.01.LZZZZZZZ.jpghttp://images.amazon.com/images/P/B0001WN1FS.01.LZZZZZZZ.jpg
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    Business Functions of an AIS

    Collect and store data about organizationalactivities, resources and personnel

    Transform data into information that isuseful for making decisions

    Provide adequate controls to safeguard the

    organizations asset, to ensure that the assetsand data are available when needed and thedata are accurate and reliable

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    sequence of business activities

    by which, in the perspective ofthe end user, value is added to

    products and services

    produced by an organization

    Value Chain

    Infrastructure

    Human resource management

    TechnologyPurchasing

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    ROLE OF THE AIS IN THE VALUE CHAIN

    Business

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & Sales

    Service

    Supplier

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & Sales

    Service

    Customer

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & Sales

    Service

    For example, the inbound logistics of a

    business, links to the outbound logistics

    of its suppliers.

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    ROLE OF THE AIS IN THE VALUE CHAIN

    Business

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & Sales

    Service

    Supplier

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & Sales

    Service

    Customer

    Inbound Logistics

    Operations

    Outbound Logistics

    Marketing & Sales

    Service

    And the outbound logistics of a

    business, links to the inbound logistics

    of its customers.

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    Decision Structure and Scope

    Unstructured

    decision

    Semi-structureddecision

    Structured

    decision

    Operational

    control

    Management

    control

    Strategic

    planning

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    THE AIS AND CORPORATE STRATEGY

    Corporations have:

    Unlimited opportunities to invest intechnology

    Limited resources to invest in technologyMust identify the improvements likely toyield the highest return.

    This decision requires an understanding ofthe entitys overall business strategy.

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    Basic Business Strategies

    Product differentiation strategy

    - Adding features or services to

    charge customer a premium price

    Low-cost strategy

    - Striving to be the most efficient

    producer of a product and service

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    Chapter Summary

    What is the difference between data andinformation?

    What is an accounting information system?

    Why is the AIS an important topic to study? What is the role of the AIS in the value chain?

    How does the AIS provide information for

    decision making? What are the basic strategies and strategic

    positions an organization can pursue?

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    Chapter 2:

    Business Processes

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    Chapter Outline

    What are the basic business activities inwhich an organization engages?

    What role does the data processing cycleplay in organizing business activities andproviding information to users?

    What is the role of the information

    system and enterprise resource planningin modern organizations?

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    Each activity

    requires

    different typesof decisions!

    INFORMATION NEEDS AND BUSINESSACTIVITIES

    Businesses engage in a variety of activities, including:Acquiring capital

    Buying buildings and equipment

    Hiring and training employees

    Purchasing inventory

    Doing advertising and marketing

    Selling goods or services

    Collecting payment from customers

    Paying employeesPaying taxes

    Paying vendors

    Each decision

    requires

    different types

    of information.

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    Each activity

    requires

    different typesof decisions!

    INFORMATION NEEDS AND BUSINESSACTIVITIES

    Businesses engage in a variety of activities, including:Acquiring capital

    Buying buildings and equipment

    Hiring and training employees

    Purchasing inventory

    Doing advertising and marketing

    Selling goods or services

    Collecting payment from customers

    Paying employeesPaying taxes

    Paying vendors

    Each decision

    requires

    different types

    of information.

    An effective AIS

    needs to be able to

    integrateinformation of

    different types

    (financial or non-

    financial) andfrom different

    sources (internal

    or external)

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    INTERACTION WITH EXTERNAL ANDINTERNAL PARTIES

    AIS

    External

    Parties

    Internal

    Parties

    The interaction is typically two-way, in that

    the AIS sends information to and receivesinformation from these parties.

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    BUSINESS CYCLES

    A transaction is:An agreement between two entities to exchange

    goods or services; OR

    Any other event that can be measured ineconomic terms by an organization.

    EXAMPLES:

    Sell goods to customersDepreciate equipment

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    BUSINESS CYCLES

    The transaction cycle is a process:Begins with capturing data about atransaction

    Ends with an information output, such asfinancial statements

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    BUSINESS CYCLES

    Many business activities are paired ingive-get exchanges

    The basic exchanges can be groupedinto five major transaction cycles.Revenue cycle

    Expenditure cycleProduction cycle

    Human resources/payroll cycle

    Financing cycle

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    BUSINESS CYCLES

    Many business activities are paired ingive-get exchanges

    The basic exchanges can be groupedinto five major transaction cycles.Revenue cycle

    Expenditure cycleProduction cycle

    Human resources/payroll cycle

    Financing cycle

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    REVENUE CYCLE

    The revenue cycle involves interactionswith your customers.

    You sell goods or services and get cash.

    Give

    Goods GetCash

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    BUSINESS CYCLES

    Many business activities are paired ingive-get exchanges

    The basic exchanges can be groupedinto five major transaction cycles.Revenue cycle

    Expenditure cycleProduction cycle

    Human resources/payroll cycle

    Financing cycle

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    EXPENDITURE CYCLE

    The expenditure cycle involvesinteractions with your suppliers.

    You buy goods or services and paycash.

    Give

    Cash GetGoods

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    BUSINESS CYCLES

    Many business activities are paired ingive-get exchanges

    The basic exchanges can be groupedinto five major transaction cycles.Revenue cycle

    Expenditure cycleProduction cycle

    Human resources/payroll cycle

    Financing cycle

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    PRODUCTION CYCLE

    In the production cycle, rawmaterials and labor are

    transformed into finished goods.

    Give Raw

    Materials &Labor

    Get

    FinishedGoods

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    BUSINESS CYCLES

    Many business activities are paired ingive-get exchanges

    The basic exchanges can be groupedinto five major transaction cycles.Revenue cycle

    Expenditure cycleProduction cycle

    Human resources/payroll cycle

    Financing cycle

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    HUMAN RESOURCES/PAYROLL CYCLE

    The human resources cycle involvesinteractions with your employees.

    Employees are hired, trained, paid,evaluated, promoted, and terminated.

    Give

    Cash GetLabor

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    BUSINESS CYCLES

    Many business activities are paired in give-get exchanges

    The basic exchanges can be grouped into five major transactioncycles.

    Revenue cycle

    Expenditure cycle Production cycle

    Human resources/payroll cycle

    Financing cycle

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    FINANCING CYCLE

    The financing cycle involves interactions withinvestors and creditors.

    You raise capital (through stock or debt), repay the

    capital, and pay a return on it (interest ordividends).

    Give

    Cash Getcash

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    THE DATA PROCESSING

    An important function of the AIS is toefficiently and effectively process the

    data about a companys transactions.In manualsystems, data is entered intopaper journals and ledgers.

    In computer-basedsystems, the series of

    operations performed on data is referredto as the data processing cycle.

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    THE DATA PROCESSING

    The data processing cycleconsists of four steps:Data input

    Data storage

    Data processingInformation output

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    THE DATA PROCESSING

    44

    InputAny data or instructions

    you enter into a

    computer

    OutputData that has been

    processed into

    informationStorageArea in a computer

    that can hold data and

    information for future

    use

    ProcessManipulate the input

    (data) to produce

    output (information)

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    THE DATA PROCESSING

    Data input

    Data storage

    Data processingInformation output

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    DATA INPUT

    The first step in data processing is tocapture the data.

    Usually triggered by a business activity.Data is captured about:

    The eventthat occurred

    The resources affected by the eventThe agents who participated

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    DATA INPUT

    A number of actions can be taken toimprove the accuracy and efficiency of

    data input:Turnaround documents EXAMPLE: The stub on your telephone bill that you

    tear off and return with your check when you pay the

    bill. The customer account number is coded on the

    document, usually in machine-readable form, whichreduces the probability of human error in applying thecheck to the correct account.

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    DATA INPUT

    A number of actions can be taken toimprove the accuracy and efficiency ofdata input:Turnaround documents

    Source data automation

    Capture data with minimal human intervention.

    EXAMPLES: ATMs for banking

    Point-of-sale (POS) scanners in retail stores

    Automated gas pumps that accept your credit card

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    DATA INPUT

    A number of actions can be taken toimprove the accuracy and efficiency

    of data input:Turnaround documents

    Source data automation

    Well-designed source documents anddata entry screens

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    DATA INPUT

    A number of actions can be taken toimprove the accuracy and efficiency of

    data input:Turnaround documents

    Source data automation

    Well-designed source documents and data

    entry screensUsing pre-numbered documents or havingthe system automatically assign

    sequential numbers to transactions

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    THE DATA PROCESSING

    Data input

    Data storage

    Data processingInformation output

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    DATA STORAGE

    Data needs to be organizedfor easy and efficient access.

    Lets start with somevocabulary terms with respect

    to data storage.

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    DATA STORAGE

    Ledger

    A ledgeris a file used to store cumulative

    information about resources and agents. Wetypically use the word ledgerto describe the set of

    t-accounts. The t-account is where we keep track

    of the beginning balance, increases, decreases,

    and ending balance for each asset, liability,owners equity, revenue, expense, gain, loss, and

    dividend account.

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    DATA STORAGE

    Ledger

    Following is an example of a ledger account for accounts receivable:

    ACCOUNT: Accounts Receivable Account Number: 120

    Date Description Post Ref Debit Credit Balance01/01/05 42,069.00

    01/03/05 Sales S03 1,300.00 43,369.00

    01/13/05 Cash collections CR09 4,600.00 38,769.00

    01/23/05 Sales S04 5,600.00 44,369.00

    GENERAL LEDGER

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    DATA STORAGE

    Ledger

    General ledger

    Thegeneral ledger is the summarylevel information for all accounts.

    Detail information is not kept in this

    account.

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    DATA STORAGE

    Ledger

    General ledger

    Example: Suppose XYZ Co. has three customers.Anthony Adams owes XYZ $100. Bill Brown

    owes $200. And Cory Campbell owes XYZ $300.

    The balance in accounts receivable in the general

    ledger will be $600, but you will not be able to tellhow much individual customers owe by looking at

    that account. The detail isnt there.

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    DATA STORAGE

    Ledger

    General ledger

    Subsidiary ledgerThe subsidiary ledgers contain the detail accounts

    associated with the related general ledger account.

    The accounts receivable subsidiary ledger willcontain three separate t-accountsone for

    Anthony Adams, one for Bill Brown, and one for

    Cory Campbell.

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    DATA STORAGE

    Ledger

    General ledger

    Subsidiary ledger

    The related general ledger account is often called

    a control account.

    The sum of the subsidiary account balances

    should equal the balance in the control account.

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    DATA STORAGE

    Ledger

    General ledger

    Subsidiary ledgerCoding techniques

    Coding is a method of systematically assigning

    numbers or letters to data items to help classifyand organize them. There are many types of

    codes including sequence code, block codes, and

    group codes.

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    DATA STORAGE

    Ledger

    General ledger

    Subsidiary ledgerCoding techniques

    Group coding schemes are often used

    in assigning general ledger account

    numbers.

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    DATA STORAGE

    Ledger

    General ledger

    Subsidiary ledger

    Coding techniques

    Chart of accounts

    The chart of accounts is a list of all general

    ledger accounts an organization uses.

    The structure of this chart is an important AIS

    issue, as it must contain sufficient detail to meetthe organizations needs.

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    DATA STORAGE

    Journals

    In manual systems and someaccounting packages, the first place

    that transactions are entered is the

    journal.

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    DATA STORAGE

    Audit trail

    An audit trail exists when there is sufficient

    documentation to allow the tracing of atransaction from beginning to end or from the

    end back to the beginning.

    The inclusion of posting references anddocument numbers enable the tracing of

    transactions through the journals and ledgers

    and therefore facilitate the audit trail.

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    DATA STORAGE

    Now that weve learned some storageterminology, lets return to the data storageprocess.

    When transaction data is captured on asource document, the next step is to recordthe data in a journal.

    A journal entry is made for each transactionshowing the accounts and amounts to becredited.

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    DATA STORAGE

    If you took a principles of financial accountingclass, you probably worked with journals thatlooked something like this:

    01/15/10 Accounts receivable 2,200

    Sales revenue 2,200

    01/18/10 Cash 1,800

    Accounts receivable 1,800

    01/21/10 Salaries expense 900

    Cash 900

    DATA STORAGEYou may not have gotten much experience

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    You may not have gotten much experiencewith special journals, but in most real-world

    situations, journal entries really work like this.Entries are originally made in the general journalonly forNon-routine transactions.

    Summaries of routine transactions

    Routine transactions are originally entered inspecial journals. The most common special

    journals are:Credit sales

    Cash receipts

    Credit purchases

    Cash disbursements

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    DATA STORAGE

    Lets work through an examplewith a special journal. In this casewell use the sales journal.

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    DATA STORAGE

    On December 1, a sale is made to AvatarCompany for P800. Avatar Company wassent Invoice No. 201.

    Page 5

    Date

    Invoice

    Number

    Account

    Debited

    Account

    Number Post Ref. Amount

    12/01/04 201 Lee Co. 120-122 800.00

    Sales Journal

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    DATA STORAGE

    The general ledger account number for accountsreceivable is No. 120. Avatar Company was aboutthe 122nd customer, so their subsidiary accountnumber is 120-122.

    Page 5

    Date

    Invoice

    Number

    Account

    Debited

    Account

    Number Post Ref. Amount

    12/01/10 201 Avatar 120-122 800.00

    Sales Journal

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    DATA STORAGE

    The next sale on December 1 was made to ToyStor Co. for P700.

    Page 5

    Date

    Invoice

    Number

    Account

    Debited

    Account

    Number Post Ref. Amount

    12/01/10 201 Avatar 120-122 800.00

    12/01/10 202 ToyStor 120-033 700.00

    Sales Journal

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    DATA STORAGE

    The third and final sale on December 1 was made to Karate Co. forP900.

    Page 5

    Date

    Invoice

    Number

    Account

    Debited

    Account

    Number Post Ref. Amount

    12/01/10 201 Avatar 120-122 800.00

    12/01/10 202 ToyStor 120-033 700.00

    12/01/10 203 Karate 120-111 900.00

    Sales Journal

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    DATA STORAGE

    Suppose the company making these sales poststransactions at the end of each day.Consequently, at days end, they will post eachindividual transaction to the accounts receivable

    subsidiary ledger:An P800 increase in accounts receivable (debit) will be

    posted to Avatars subsidiary account (120-122).

    A P700 debit will be posted to ToyStors subsidiary

    account (120-033).A P900 debit will be posted to Karates subsidiary

    account (120-111).

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    DATA STORAGE

    Then a summary journal entry must be made tothe general journal. The sales for the period aretotaled. In this case, they add up to P2,400.

    Page 5

    Date

    Invoice

    Number

    Account

    Debited

    Account

    Number Post Ref. Amount

    12/01/10 201 Avatar 120-122 800.00

    12/01/10 202 ToyStor 120-033 700.0012/01/10 203 Karate 120-111 900.00

    TOTAL 2,400.00

    120/502

    Sales Journal

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    DATA STORAGE

    The 120/502 that appears beneath the totalindicates that a summary journal entry is made inthe general journal with a debit to accountsreceivable (120) and a credit to sales (502).

    Page 5

    Date

    Invoice

    Number

    Account

    Debited

    Account

    Number Post Ref. Amount

    12/01/10 201 Avatar 120-122 800.00

    12/01/10 202 ToyStor 120-033 700.0012/01/10 203 Karate 120-111 900.00

    TOTAL 2,400.00

    120/502

    Sales Journal

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    DATA STORAGE

    The entries in the general journal are periodically (orautomatically) posted to the general ledger. TheP2,400 debit to accounts receivable will be posted tothe accounts receivable control account, and the

    P2,400 credit will be posted to the general ledgeraccount for sales.12/01/10 Accounts receivable 2,400

    Sales revenue 2,400

    12/01/10 Cash 1,800 Accounts receivable 1,800

    12/01/10 Salaries expense 900

    Cash 900

    DATA STORAGE

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    When routine transactions occur, they are recorded inspecial journals.

    When non-routine transactions occur, they are recorded inthe general journal.

    Periodically, the transactions in the special journal aretotaled, and a summary entry is made in the general

    journal.The individual line items in the special journal are posted

    to the subsidiary ledger accounts.

    The items in the general journal are posted to the general

    ledger.Periodically, the balances in the general ledger control

    accounts are compared to the sums of the balances in therelated subsidiary accounts.

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    COMPUTER-BASED STORAGE CONCEPTS

    EntityAttribute

    Record

    Data Value

    Field

    File

    Master FileTransaction File

    Database

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    COMPUTER-BASED STORAGE CONCEPTS

    An entity is something about whichinformation is stored.

    In your universitys student information

    system, one entity is the student. Thestudent information system storesinformation about students.

    What are some other entities in your

    student information system?

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    COMPUTER-BASED STORAGE CONCEPTS

    Attributes are characteristics of interest withrespect to the entity.

    Some attributes that a student informationsystem typically stores about the student entity

    are:

    Student ID number

    Phone number

    AddressWhat are some other attributes about students

    that a university might store?

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    COMPUTER-BASED STORAGE CONCEPTS

    A field is the physical space where an attribute isstored.

    The space where the student ID number is storedis the student ID field.

    Col. 1-9 Col. 10-30 Col. 31-40 Col. 41-50

    328469993 SIMPSON ALICE 4053721111

    328500732 ANDREWS BARRY 4057440236

    529036409 FLANDERS CARLA 4057475863

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    COMPUTER-BASED STORAGE CONCEPTS

    A record is the set of attributes stored for aparticular instance of an entity.

    The combination of attributes stored for

    Barry Andrews is Barrys record.

    Col. 1-9 Col. 10-30 Col. 31-40 Col. 41-50

    328469993 SIMPSON ALICE 4053721111328500732 ANDREWS BARRY 4057440236

    529036409 FLANDERS CARLA 4057475863

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    COMPUTER-BASED STORAGE CONCEPTS

    A data value is the intersection of the row andcolumn.

    The data value for Barry Andrews phone numberis 405-744-0236.

    Col. 1-9 Col. 10-30 Col. 31-40 Col. 41-50

    328469993 SIMPSON ALICE 4053721111

    328500732 ANDREWS BARRY 4057440236

    529036409 FLANDERS CARLA 4057475863

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    COMPUTER-BASED STORAGE CONCEPTS

    A file is a group of related records.

    The collection of records about all studentsat the university might be called the student

    file. If there were only three students andfour attributes stored for each student, thefile might appear as shown below:

    Col. 1-9 Col. 10-30 Col. 31-40 Col. 41-50

    328469993 SIMPSON ALICE 4053721111

    328500732 ANDREWS BARRY 4057440236

    529036409 FLANDERS CARLA 4057475863

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    COMPUTER-BASED STORAGE CONCEPTS

    A master file is a file that stores cumulativeinformation about an organizations entities.

    It is conceptually similar to a ledger in a manual

    AIS in that:The file is permanent

    The file exists across fiscal periods

    Changes are made to the file toreflect the effects of new

    transactions

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    COMPUTER-BASED STORAGE CONCEPTS

    A transaction file is a file that containsrecords of individual transactions (events)that occur during a fiscal period.

    It is conceptually similar to a journal in amanual AIS in that:

    The files are temporary

    The files are usuallymaintained for one fiscalperiod

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    COMPUTER-BASED STORAGE CONCEPTS

    A database is a set of interrelated, centrally-coordinated files.

    When files about students are integrated

    with files about classes and files aboutinstructors, we have a database.

    Student

    File

    Class

    File

    Instructor

    File

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    THE DATA PROCESSING

    Data input

    Data storage

    Data processingInformation output

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    DATA PROCESSING

    Updating data to record the occurrence ofan event, the resources affected by theevent, and the agents who participated,

    e.g., recording a sale to a customer.Changing data, e.g., a customer address

    Adding data, e.g., a new customer.

    Deleting data, e.g., removing an oldcustomer that has not purchased anythingin 5 years.

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    DATA PROCESSING

    Updating can be done through severalapproaches:Batch processing

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    DATA PROCESSINGBatch processing:

    Source documents are grouped into batches,and control totals are calculated.

    Periodically, the batches are entered into the

    computer system, edited, sorted, and storedin a temporary file.

    The temporary transaction file is run against

    the master file to update the master file.Output is printed or displayed, with errorreports, transaction reports, and control

    totals

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    DATA PROCESSING

    Updating can be done through severalapproaches:Batch processing

    On-line Batch Processing

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    DATA PROCESSING

    On-line batch processing:

    Transactions are entered into acomputer system as they occur and

    stored in a temporary file.Periodically, the temporarytransaction file is run against the

    master file to update the master file.The output is printed or displayed.

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    DATA PROCESSING

    Updating can be done through severalapproaches:

    Batch processing

    On-line Batch Processing

    On-line, Real-time Processing

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    DATA PROCESSING

    On-line, Real-time Processing

    Transactions are entered intoa computer system as theyoccur.

    The master file is immediately

    updated with the data fromthe transaction.

    Output is printed or displayed.

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    DATA PROCESSING

    Updating can be done through severalapproaches:Batch processing

    On-line Batch ProcessingOn-line, Real-time Processing

    If youre going through enrollment,

    which of these approaches would youprefer that your university was using?

    Why?

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    THE DATA PROCESSING

    Data input

    Data storage

    Data processing

    Information output

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    INFORMATION OUTPUT

    This output can be in the form of:Documents

    Documents are records of transactions orother company data.

    Documents generated at the end of thetransaction processing activities are known

    as operational documents (as opposed tosource documents).

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    INFORMATION OUTPUT

    This output can be in the form of:Documents

    Reports

    Reports are used by employees to controloperational activities and by managers to makedecisions and design strategies.

    They may be produced on a regular basis, on anexception basis or on demand

    Organizations should periodically reassess

    whether each report is needed.

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    INFORMATION OUTPUT

    This output can be in the form of:Documents

    Reports

    Queries Queries are user requests for specific pieces of

    information.

    They may be requested periodically or one time They can be displayed on monitor (softcopy) or

    on screen (hardcopy)

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    INFORMATION OUTPUT

    Output can serve a variety of purposes:Financial statements can be provided to bothexternal and internal parties.

    Some outputs are specifically for internal use: For planning purposes

    Budgets: an entitys formal expression of

    goals in financial terms Sales forecasts

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    INFORMATION OUTPUT

    Output can serve a variety of purposes:Financial statements can be provided toboth external and internal parties.

    Some outputs are specifically for internaluse: For planning purposes

    For management of day-to-day operations

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    INFORMATION OUTPUT

    Output can serve a variety of purposes:

    Financial statements can be provided to both external and internal parties.

    Some outputs are specifically for internal use:

    For planning purposes

    For management of day-to-day operations

    For control purposes

    Performance reports are outputs that are usedfor control purposes.

    These reports compare an organizations

    standard or expected performance with itsactual outcomes.

    Management by exception is an approach to

    utilizing performance reports that focuses oninvestigating and acting on only thosevariances that are significant.

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    INFORMATION OUTPUT

    Output can serve a variety ofpurposes:

    Financial statements can be providedto both external and internal parties.

    Some outputs are specifically forinternal use:For planning purposes

    For management of day-to-day operations

    For control purposes

    For evaluation purposes

    I O A IO OU U

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    INFORMATION OUTPUT

    Behavioral implications of managerialreports:YOU GET WHAT YOU MEASURE!

    INFORMATION OUTPUT

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    INFORMATION OUTPUT

    Suppose an instructor wants to improve studentlearning. He decides to encourage better attendance by grading

    students on attendance (i.e., measuring it).

    The result will be better student attendance, i.e., you get

    what you measure. The improved attendance may or may not improve learning

    outcomes.

    Students may be getting better grades when attendance ismeasured, but not learning more.

    Some students may in fact reduce their studying becausethey believe they can use the attendance score to boosttheir grade. This behavior would be a dysfunctional resultof the measurement.

    INFORMATION OUTPUT

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    INFORMATION OUTPUT

    Budgets can cause dysfunctionalbehavior.EXAMPLE: In order to stay within budget,

    the IT Department did not buy a securitypackage for its system.

    A hacker broke in and devastated some oftheir data files.

    Critical security measures were foregonein order to meet budgetary goals.

    The resulting costs far outweighed the

    savings.

    INFORMATION OUTPUT

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    INFORMATION OUTPUT

    Budgeting can also be dysfunctional inthat the focus can be redirected tocreating acceptable numbers instead

    of achieving organizational objectives.Does this mean organizationsshouldnt budget?

    INFORMATION OUTPUT

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    INFORMATION OUTPUT

    The saying goes, Not many people sitaround and have a roast goose fall in theirlap.

    In other words, if you want a roast goose,you have to aim.

    With financial results, youre also unlikely

    to achieve when you dont aim.

    Just be careful where you aim!

    ROLE OF THE AIS

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    ROLE OF THE AIS

    The traditional AIS captured financialdata.Non-financial data was captured in other,

    sometimes-redundant systemsEnterprise resource planning (ERP)systems are designed to integrate all

    aspects of a companys operations(including both financial and non-financial information) with thetraditional functions of an AIS.

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    Chapter Summary

    What are the basic business activities inwhich an organization engages?

    What role does the data processing cycle

    play in organizing business activities andproviding information to users?

    What is the role of the information

    system and enterprise resource planningin modern organizations?

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    Chapter 3:

    Systems Development and

    Documentation Techniques

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    Chapter Outline

    What is the purpose of documentation? Why do accountants need to understand

    documentation?

    What documentation techniques are usedin accounting systems?

    What are data flow diagrams andflowcharts?

    How are they alike and different?

    How are they prepared?

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    Types of Documentation Tools

    Narrative (written description)

    Flowcharts

    Diagrams

    Other written materials

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    Types of Documentation Tool

    Data flow diagrams

    Graphical descriptions of the sources anddestinations of data. They show:Where data comes fromHow it flowsThe processes performed on itWhere it goes

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    Types of Documentation Tool

    Data flow diagrams

    Flowcharts

    Document flowcharts describe the flow of

    documents and information betweendepartments or units. System flowcharts describe the relationshipbetween inputs, processing, and outputs for asystem.

    Program flowcharts describe the sequence oflogical operations performed in a computerprogram.

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    A data flow diagram (DFD)graphically describes the flow ofdata within an organization. It is

    used to:Document existing systems

    Plan and design new systems

    There is no black-and-whiteapproach to developing a DFD.

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    Customer1.0

    Process

    Payment

    2.0

    Update

    A/R

    Credit

    Manager

    Bank

    Accounts

    Receivable

    Customer

    payment

    Remittance

    data

    Receivables

    InformationDeposit

    Example of a data flowdiagram of the customer

    payment process

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    A data flow diagram consists of fourbasic elements:

    Data sources and destinations

    Data flows

    Transformation processes

    Data stores

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    A data flow diagram consists of fourbasic elements:

    Data sources and destinations

    Data flows

    Transformation processes

    Data stores

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    Data sources and destinationsAppear as squares

    Represent organizations

    or individuals that sendor receive data used or

    produced by the system

    An item can be both a source and a destination

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    Customer1.0

    Process

    Payment

    2.0

    Update

    A/R

    Credit

    Manager

    Bank

    Accounts

    Receivable

    Customer

    payment

    Remittance

    data

    Receivables

    InformationDeposit

    Can you tell which are

    sources and which are

    destinations?

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    A data flow diagram consists of fourbasic elements:

    Data sources and destinations

    Data flows

    Transformation processes

    Data stores

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    Data flows Appear as arrows

    Represent the flow of databetween sources anddestinations, processes, and datastores

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    Customer1.0

    Process

    Payment

    2.0

    Update

    A/R

    Credit

    Manager

    Bank

    Accounts

    Receivable

    Customer

    payment

    Remittance

    data

    Receivables

    InformationDeposit

    Does it appear that a data

    flow can be two-way? If

    so, how is it handled?

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    If two data elements flow together, then the use of one data flowline is appropriate.

    CustomerProcess

    Payment

    Cash Receipt & Remittance Slip

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    If a data flow is two-way, use a bi-directional arrow.

    Update

    Receiv-

    ables

    General

    Ledger

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    If the data elements do not always flowtogether, then multiple lines will beneeded.

    Customer

    Process

    Payment

    Customer Inquiry

    Customer Payment

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    A data flow diagram consists of fourbasic elements:

    Data sources and destinations

    Data flows

    Transformation processes

    Data stores

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    Processes Appear as circles Represent the transformation of data

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    Customer1.0

    Process

    Payment

    2.0

    Update

    A/R

    Credit

    Manager

    Bank

    Accounts

    Receivable

    Customer

    payment

    Remittance

    data

    Receivables

    Information

    Deposit

    Every process must have at

    least one data inflow and at

    least one data outflow. Why?

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    Data stores Appear as two horizontal lines

    Represent a temporary or

    permanent repository of data

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    Customer1.0

    Process

    Payment

    2.0

    Update

    A/R

    Credit

    Manager

    Bank

    Accounts

    Receivable

    Customer

    payment

    Remittance

    data

    Receivables

    InformationDeposit

    Notice that the inflows

    and outflows to the data

    store are not labeled.

    DATA FLOW DIAGRAMS

    S bdi idi th DFD

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    Subdividing the DFD

    The highest level of DFD is called a context diagram. It provides a summary-level view of

    the system.

    It depicts a data processing systemand the external entities that are: Sources of its input

    Destinations of its output

    DATA FLOW DIAGRAMS

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    DATA FLOW DIAGRAMS

    PayrollProcessing

    System

    Depart-

    ments

    Human

    Resources

    Govt.

    Agencies

    Employees

    Bank

    Manage-

    ment

    Employee

    checks

    DATA FLOW DIAGRAMS

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    O S

    1.0

    Update

    empl.

    Payrollfile

    2.0

    Pay

    Employ-ees

    5.0

    Update

    Gen.

    Ledger

    4.0

    Pay

    taxes

    3.0

    Prepare

    reports

    Employee/

    Payroll file

    General

    Ledger

    Human

    Resources

    Depart-ments Employees

    Bank

    Govt.

    Agencies

    Manage-

    ment

    Employee

    Change

    form

    New employee

    formTime

    cards

    Employee

    paychecks

    Payroll

    check

    Payroll

    Disburse-

    ment data

    Payroll tax

    disb. voucher

    Tax report

    & payment

    Payroll

    report

    DATA FLOW DIAGRAMS

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    1.0

    Update

    empl.

    Payrollfile

    2.0

    Pay

    Employ-ees

    5.0

    Update

    Gen.

    Ledger

    4.0

    Pay

    taxes

    3.0

    Prepare

    reports

    Employee/

    Payroll file

    General

    Ledger

    Human

    Resources

    Depart-ments Employees

    Bank

    Govt.

    Agencies

    Manage-

    ment

    Employee

    Change

    form

    New employee

    formTime

    cards

    Employee

    paychecks

    Payroll

    check

    Payroll

    Disburse-

    ment data

    Payroll tax

    disb. voucher

    Tax report

    & payment

    Payroll

    report

    DATA FLOW DIAGRAMS

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    RULE 1: Understand the system. Observe theflow of information and interview peopleinvolved to gain that understanding.

    RULE 2: Ignore control processes and controlactions (e.g., error corrections). Only verycritical error paths should be included.

    RULE 3: Determine the system boundaries

    where it starts and stops. If youre not sureabout a process, include it for the time being.

    DATA FLOW DIAGRAMS

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    RULE 4: Draw the context diagram first, and thendraw successively greater levels of detail.

    RULE 5: Identify and label all data flows. Theonly ones that do not have to be labeled arethose that go into or come out of data stores.

    RULE 6: Data flows that always flow togethershould be grouped together. Those that do not

    flow together should be shown on separate lines.

    DATA FLOW DIAGRAMS

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    RULE 7: Show a process (circle) wherever a dataflow is converted from one form to another.Every process should have at least one incomingdata flow and at least one outgoing data flow.

    RULE 8: Transformation processes that arelogically related or occur simultaneously can begrouped in one bubble.

    RULE 9: Number each process sequentially. Aprocess labeled 5.0 would be exploded at thenext level into processes numbered 5.1, 5.2, etc.

    DATA FLOW DIAGRAMS

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    RULE 10: Process names should include actionverbs, such as update,prepare, etc.

    RULE 11: Identify and label all data stores,whether temporary or permanent.

    RULE 12: Identify and label all sources anddestinations. An entity can be both a sourceand destination. You may wish to include such

    items twice on the diagram, if needed, to avoidexcessive or crossing lines.

    DATA FLOW DIAGRAMS

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    RULE 13: As much as possible, organize the flowfrom top to bottom and left to right.

    RULE 14: Youre not likely to get it beautiful thefirst time, so plan to go through several iterationsof refinements.

    RULE 15: On the final copy, lines should notcross. On each page, include:The name of the DFDThe date prepared

    The preparers name

    DATA FLOW DIAGRAMS

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    Now that weve been through theguidelines for developing DFDs, lets goback to the chapter example and see if we

    can re-create a part of it.You may wish to create a table with thefollowing headings to organize your

    information:Data Inputs

    Processes

    Data Outputs

    DATA FLOW DIAGRAMS

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    Data Inputs Processes Data Outputs

    DATA FLOW DIAGRAMS

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    The first paragraph of the narrative for thepayroll process reads as follows:When employees are hired, they complete a new

    employee form. When a change to an employeespayroll status occurs, such as a raise or a change inthe number of exemptions, human resourcescompletes an employee change form. A copy of

    these forms is sent to payroll. These forms areused to create or update the records in theemployee/payroll file and are then stored in thefile. Employee records are stored alphabetically.

    DATA FLOW DIAGRAMSh f h f h f h

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    The first paragraph of the narrative for the

    payroll process reads as follows:When employees are hired, they complete a newemployee form. When a change to an employeespayroll status occurs, such as a raise or a changein the number of exemptions, human resourcescompletes an employee change form. A copy ofthese forms is sent to payroll. These forms are

    used to create or update the records in theemployee/payroll file and are then stored in thefile. Employee records are stored alphabetically.

    The portion marked in red relates to activities that go on outside theboundaries of the payroll system. Consequently, these activities will not be

    included on the DFD.

    DATA FLOW DIAGRAMSh f h f h f h

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    The first paragraph of the narrative for the

    payroll process reads as follows:When employees are hired, they complete a newemployee form. When a change to an employeespayroll status occurs, such as a raise or a changein the number of exemptions, human resourcescompletes an employee change form. A copy ofthese forms is sent to payroll. These forms are

    used to create or update the records in theemployee/payroll file and are then stored in thefile. Employee records are stored alphabetically.

    The portion marked in red relates to

    activities that go on outside theboundaries of the payroll system.

    Consequently, these activities will

    not be included on the DFD.

    DATA FLOW DIAGRAMS

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    The first paragraph of the narrative for thepayroll process reads as follows:When employees are hired, they complete a new

    employee form. When a change to an employeespayroll status occurs, such as a raise or a changein the number of exemptions, human resourcescompletes an employee change form. A copy of

    these forms is sent to payroll. These forms areused to create or update the records in theemployee/payroll file and are then stored in thefile. Employee records are stored alphabetically.

    DATA FLOW DIAGRAMS

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    The first paragraph of the narrative for thepayroll process reads as follows:When employees are hired, they complete a new

    employee form. When a change to an employeespayroll status occurs, such as a raise or a changein the number of exemptions, human resourcescompletes an employee change form. A copy of

    these forms is sent to payroll. These forms areused to create or update the records in theemployee/payroll file and are then stored in thefile. Employee records are stored alphabetically.

    The portion marked in red suggests two

    data flows coming into the payroll

    process (new employee forms and

    employee change forms). The source of

    the inflows is the human resourcesdepartment.

    DATA FLOW DIAGRAMS

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    Data Inputs Processes Data Outputs

    New employee

    forms and

    employee changeforms

    (from H.R.

    Dept.)

    DATA FLOW DIAGRAMS

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    The first paragraph of the narrative for the

    payroll process reads as follows:When employees are hired, they complete a newemployee form. When a change to an

    employees payroll status occurs, such as a raiseor a change in the number of exemptions,human resources completes an employeechange form. A copy of these forms is sent to

    payroll. These forms are used to create orupdate the records in the employee/payroll fileand are then stored in the file. Employeerecords are stored alphabetically.

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    The first paragraph of the narrative for the

    payroll process reads as follows:When employees are hired, they complete a newemployee form. When a change to an

    employees payroll status occurs, such as a raiseor a change in the number of exemptions,human resources completes an employeechange form. A copy of these forms is sent to

    payroll. These forms are used to create orupdate the records in the employee/payroll fileand are then stored in the file. Employeerecords are stored alphabetically.

    The sentence marked in red suggests

    a process (update employee records)

    with the data outflow going to a data

    store (the employee/payroll file).

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    Data Inputs Processes Data Outputs

    New employee

    forms and

    employeechange forms

    (from H.R.

    Dept.)

    Update records

    (read from

    file and

    record)

    Updated

    employee/

    payroll file

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    The first paragraph of the narrative for the

    payroll process reads as follows:When employees are hired, they complete anew employee form. When a change to an

    employees payroll status occurs, such as araise or a change in the number of exemptions,human resources completes an employeechange form. A copy of these forms is sent to

    payroll. These forms are used to create orupdate the records in the employee/payroll fileand are then stored in the file. Employeerecords are stored alphabetically.

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    The first paragraph of the narrative for thepayroll process reads as follows:When employees are hired, they complete a new

    employee form. When a change to an employees

    payroll status occurs, such as a raise or a change inthe number of exemptions, human resourcescompletes an employee change form. A copy ofthese forms is sent to payroll. These forms are

    used to create or update the records in theemployee/payroll file and are then stored in thefile. Employee records are stored alphabetically.

    The final sentence in this paragraph

    provides information about the physical

    storage of the data. Physical informationis utilized in flowcharts but not in data

    flow diagrams.

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    Data Inputs Processes Data Outputs

    New employee forms and

    employee change forms

    (from H.R. Dept.)

    Update records (read from

    file and record)

    Updated employee/

    payroll file

    We will not do the entire DFD, however, you could finish this table by

    reading the remainder of the narrative in Table 3-1 in your textbook. The

    portion of the table completed so far allows us to draw the segment of the

    DFD that is highlighted on the following slide.

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    1.0

    Update

    empl.

    Payroll

    file

    2.0

    Pay

    Employ-

    ees

    5.0

    Update

    Gen.

    Ledger

    4.0

    Pay

    taxes

    3.0

    Prepare

    reports

    Employee/

    Payroll file

    General

    Ledger

    Human

    Resources

    Depart-

    ments Employees

    Bank

    Govt.

    Agencies

    Manage-

    ment

    Employee

    Change

    form

    New employee

    form

    Time

    cards

    Employee

    paychecks

    Payroll

    check

    Payroll

    Disburse-

    ment data

    Payroll tax

    disb. voucher

    Tax report

    & payment

    Payrollreport

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    Keep the following in mind as youdevelop your DFD:Remember to ignore control activities,

    such as error correction processes.Some data inputs and outputs will notappear on the first level of the DFD but

    appear as the processes are explodedinto greater levels of detail.

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    The data flow diagram focuses onthe logical flow of data.

    Next, we will discuss flowcharts,which place greater emphasis onphysical details.


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