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1.1 Login
1.2 Password
(If you do not remember your username and password contact CAU: [email protected])
1. Access to Telefonica e-commerce platform
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2. Select the icon
2. Access to Telefonica e-commerce platform
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3.2 Access to Data Request
3.2. select the icon.No se puede mostrar la imagen en este momento.
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4.Complete the Data Request
4.Complete the form information.All the fields are mandatory.
6. Select Save
No se puede mostrar la imagen en este momento.
5. Select Type of electronic signature
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5. Publish Data Request document
7. Select “Data Request” and “Publish”
8. Select “Home”
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6. Approve the agreement
9. Select “Agreement’s approval…” and “Approve”
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7. Last step
10. Click on OK.End of process
The agreement has been signed. Your company has now access to Telefonica e-commerce platform
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Useful contacts� Support Team: CAU (Centro de Atención al Usuario): [email protected](help desk, user and passwords, platform usage, incidences…)
- Argentina: 08004440886- Brasil: 08007611002- Chile: 800800096- Colombia:(57-1)4227429- Costa Rica 08000571028- Czech Republic: 800166777- Ecuador: 01800001047- Eslovaquia: 0800606548- España: 900995723- El Salvador:(503) 22119045- Germany: 08001827347- Guatemala:(502)-24700889- Ireland: 1800 947 181- México: 018001238312- Nicaragua: 18000166 PIN 8330- Panamá: 008000570094- Perú: 080054947- UK: 08081012292- USA: 1-855-210-7895- Uruguay: 0004054469 - Venezuela:(58-212)2799231
Otros países/ Other countries: 00 420 234 600 781
� Comercial TCE: [email protected] (For any information regarding TCE agreement)
� Account Payable Team: [email protected] (For any information regarding invoices and payments)
� Registration Units : Depending of suppliers country of origin.
Horario de Atención: lunes a viernes de 8:00 a 18:00 horas Business Hours: Monday to Friday from 08:00 18:00 hours