Date post: | 21-Apr-2017 |
Category: |
Business |
Upload: | sathish-vaidyanathan |
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ACHIEVING & SUSTAINING BUSINESS AGILITY
Sathish Vaidyanathan(Director, Software Development, PayPal)
@sathivaid sathishvaidyanathan
People/ Talent
Processes
Culture
Products &
Services
Tools & Tech
Finances
Strategy
BUSINESS SPHERES
OF INFLUENCE
MACROECONOMIC
TECHADVANCEMENTS
NATUREGEO/
POLITICAL
7 BEHAVIORS OF AGILE BUSINESSES
LEADING DECISIONING COLLABORATING
TEAMING
EXECUTINGCELEBRATING TRACKING
LEADING : Leadership values set the stage for agility
• Inculcate transparency and approachability• Invite ideas, have an open-door policy
• Encourage situational leadership• Supportive vs directive behavior
• Create measurable experiments• Winning experiment could become strategy
• Disagree and commit• Unite as One-Team behind a Shared Goal
• Give and get approvals faster• Have facts ready, Provide easy approval tools,
publish a veto process
DECISIONING : Speedy decisions define the pace
• Break the status-quo• Take calculated risks, but act !
• Lean upon facts & data to make informed decisions
• But also go with your gut feel
• Don’t wait for the meeting or email response• Decisions can be made in the lobby, over
phone or over coffee
• Be equipped with industry & tech trends to help make decisions
COLLABORATING : Good relationships always come handy
• Network Heavily and Influence generously• Lean upon influencing skills to get help &
move faster
• Ask for help by creating empathy & articulating business value
• Manage dependencies and conflicting priorities with a ‘win-win’ mindset
• Negotiate , Give & Take
• Be open to change• Do not get married to a scope
• Pay it Forward• Ask the “How can I help you” question
TEAMING : Empowered teams carry out the agility agenda
• Set ground rules, but be flexible to change
• Empower people to make decisions
• Implement feedback loops from team members
• Build responsive teams, not just efficient ones
• Enable avenues to understand the customer and to innovate
EXECUTING : Focused execution is key to realize agility
• Break it down into small chunks• Deliver incrementally, innovate incrementally
• Pursue parallel options, so there is always plan B
• Have daily team and leadership cadence to assess execution
• Brutally prioritize• What was possible yesterday, may be impossible
today.
• Step outside your constraint zone to enable rational thinking
• Adopt a ‘Debate-Decide-Deliver’ mindset
• Communicate often – upward, downward, sideward
TRACKING : Visual tools help stay on top of things
• Mind Maps : Help assemble the clutter
• Walls & Post-it notes : • Communicate plan, progress & priorities
• Design & architecture posters:• Serve a quick reference
• White boards : Nurture rapid brainstorming & common understanding
• Build visual metrics monitoring and reporting tools
• Aid data driven decision making
CELEBRATING : Relaxing and Recharging as a team breeds agility
• Celebrate milestones• Accomplishments reinforce agility
• Pause & Propel• Take breaks. Unwind. Restart
• Spend time as a team, in both good & hard times
AGILITY is not optional
It’s IMPERATIVE