WEDNESDAY MAY 28 ROOM 1:00 p.m. Registration Opens Wildrose Lobby, Level 4:00 - 5:00 pm Keynote Presentation - Dreaming Big: Living Bigger - JON MONTGOMERY Wildrose Ballroom Proudly Canadian, former Olympian Jon Montgomery says that being the host of The Amazing Race Canada has given him an even greater appreciation for our country. In this presentation, Jon will talk about living outside his comfort zone, trying new things, and how accepting the challenges that presented themselves enabled him to find his passion and his opportunity to realize his dreams. His story inspires others to go after what they’re looking for, no matter how daunting a task it may at first seem. 5:45 - 7:15 pm ICEBREAKER RECEPTION Hawthorn, Level 6 THURSDAY MAY 29 7:30 a.m. Registration & Continental Breakfast with Exhibitors Wildrose Lobby, Level 6 8:30 - 9:45 am Welcome & Keynote Presentation Wildrose Ballroom, Level 6 A National Perspective of Alberta and Outlook for 2015 - Three Illusions about Alberta’s Economy - TODD HIRSCH Alberta economist, author and speaker, Todd Hirsh is ATB Financial’s Chief Economist. Todd provides economic commentary for several Canadian media outlets and is a regular columnist for the Globe & Mail. He’s been recognized as one of Alberta’s 50 Most Influential People by Alberta Venture Magazine. In August 2013, Todd was appointed chair of the Premier’s Council on Culture, and in early 2014 was appointed to the Alberta Economic Development Authority. Author of The Boiling Frog Dilemma: Saving Canada from Economic Decline, Todd is a highly engaging and interesting speaker. 9:45 to 10:15 am REFRESHMENT BREAK with Exhibitors Wildrose Lobby, Level 6 10:15 - 11:45 am 1A) Next Level Strategies for Building a Next Level Recruiting Firm - JEFF KAYE Hawthorn, Level 6 Co-Chief Executive Officer of Kaye/Bassman International and Next Level Recruiting Training, Jeff is seen to be one of the most influential leaders in the staffing industry. An industry expert in executive, professional and technical search, Jeff has spoken around the world within the staffing and HR community and has been featured in dozens of international training meetings, articles, books and videos. This session is designed for those interested in growing their search/staffing firm. Jeff will share best practices in all areas of running and growing a search/staffing firm regardless of its size. This will encompass hiring, training, performance management, organization structure, finance/operations, marketing communications and culture. New concepts and philosophies will be explored along with dozens of proven strategies. 1B) Stop Trying to Change Me! - STEVE JONES, CPC Yarrow, Level 5 Steve Jones offers training, coaching and consulting in areas of operational improvement, legislative compliance, sales, business process, social media, individual coaching, and leadership development. Steve is a professional speaker and a multiple franchise owner of Qualicare Home Care, owner of Socialite Internet Marketing and sits on several corporate and charity boards. A leader in the Canadian staffing industry, Steve is a past president of ACSESS, and a member of the ACSESS Circle of Excellence. In his presentation “Stop Trying to Change Me”Steve starts with the premise that people don’t change and then it gets interesting! This session will reveal the most common characteristics and behaviours of top performers in the recruitment and staffing industry. Recruitment, sales, client services, back-office, owners and management: this session will help you hire better, manage better and achieve higher levels of performance. 12 Noon - 1:30 Luncheon Presentation - Wildrose Ballroom, Level 6 A Snapshot of the Canadian Staffing Market: Segment Sizes, Growth Rates, and VMS/MSP Usage - TONY GREGOIRE & ZIV TEPMAN, Staffing Industry Analysts Director of Research for North America, at Staffing Industry Analysts, Tony is currently responsible for both Corporate Member and CWS Council Research for the North America region. He has authored reports such as the VMS and MSP Competitive Landscape, the Staffing Industry Forecast, the Annual Healthcare Staffing Assessment, and the Payrolling/IC Compliance Landscape. A Research Associate at Staffing Industry Analysts, Ziv covers areas including labour market trends, revenue tracking, and operational benchmarking. His background is in economics and survey research, and he has published and presented research on these topics. 1:45 - 3:00 pm 2A) Next Level Practices for Recruiting Professionals - JEFF KAYE Hawthorn, Level 6 Co-Chief Executive Officer of Kaye/Bassman International and Next Level Recruiting Training. A content-rich session on immediately implementable best practices, techniques and methodologies with real take-home value. It doesn’t matter whether you call yourself a staffing professional, a recruiter, a search consultant or a human capital management advisor, there are universal best practices in client development, candidate recruitment and effective processes. 2B) Technology-Related Legal Issues for Staffing Firms - JAMES BOND, QC Laurel, Level 5 Associate Counsel with Alexander Holburn, James’ practice focuses on providing tactical and pragmatic advice related to intellectual property protection, and privacy and technology law matters. His clients range from start-ups to major international clients including some ACSESS members, and his conference sessions include “Legal Implications of Social Media” and “Social Media and Professional Responsibility”. Technological developments, such as the availability of cloud-based services and the use of social media, have changed the way that staffing firms do business. However, the use of new technologies is accompanied by new legal risks which staffing companies need to understand and manage. This session will provide an overview of some of the more pressing legal risks for staffing companies who are embracing technology to develop and drive their business. 2C) Managed Services & Vendor Management Systems - BRIAN HOFFMEYER Yarrow, Level 5 Vice-President of Product Marketing with IQNavigator, Brian has been guiding IQNavigator clients and partners throughout the implementation lifecycle for more than 9 years. He is the company’s comprehensive business solutions expert and lead innovator of LaunchIQ - market-leading implementation methodology developed from working with hundreds of the world’s best known brands. This session will review the history and evolution of the VMS and broader services procurement market as well as current “hot topics” that will be of interest to attendees from both large and small companies. Finally Brian will cover the future direction we believe the space will evolve and grow into and then conclude with a question and answer session. May 28 - 30, 2014 • Banff, Alberta ACSESS NATIONAL CONFERENCE HIRE ALTITUDE PERFORMANCE Photography Credit: Banff Lake Louise Tourism/Paul Zizka WELCOME TO ACSESS NATIONAL CONFERENCE 2014
4:00 - 5:00 pm Keynote Presentation - Dreaming Big: Living Bigger - JON MONTGOMERY Wildrose Ballroom Proudly Canadian, former Olympian Jon Montgomery says that being the host of The Amazing Race Canada has given him an even greater appreciation for our country. In this presentation, Jon will talk about living outside his comfort zone, trying new things, and how accepting the challenges that presented themselves enabled him to fi nd his passion and his opportunity to realize his dreams. His story inspires others to go after what they’re looking for, no matter how daunting a task it may at fi rst seem.
8:30 - 9:45 am Welcome & Keynote Presentation Wildrose Ballroom, Level 6A National Perspective of Alberta and Outlook for 2015 - Three Illusions about Alberta’s Economy - TODD HIRSCHAlberta economist, author and speaker, Todd Hirsh is ATB Financial’s Chief Economist. Todd provides economic commentary for several Canadian media outlets and is a regular columnist for the Globe & Mail. He’s been recognized as one of Alberta’s 50 Most Infl uential People by Alberta Venture Magazine. In August 2013, Todd was appointed chair of the Premier’s Council on Culture, and in early 2014 was appointed to the Alberta Economic Development Authority.Author of The Boiling Frog Dilemma: Saving Canada from Economic Decline, Todd is a highly engaging and interesting speaker.
9:45 to 10:15 am REFRESHMENT BREAK with Exhibitors Wildrose Lobby, Level 6
10:15 - 11:45 am 1A) Next Level Strategies for Building a Next Level Recruiting Firm - JEFF KAYE Hawthorn, Level 6 Co-Chief Executive Offi cer of Kaye/Bassman International and Next Level Recruiting Training, Jeff is seen to be one of the most infl uential leaders in
the staffi ng industry. An industry expert in executive, professional and technical search, Jeff has spoken around the world within the staffi ng and HR community and has been featured in dozens of international training meetings, articles, books and videos.
This session is designed for those interested in growing their search/staffi ng fi rm. Jeff will share best practices in all areas of running and growing a search/staffi ng fi rm regardless of its size. This will encompass hiring, training, performance management, organization structure, fi nance/operations, marketing communications and culture. New concepts and philosophies will be explored along with dozens of proven strategies.
1B) Stop Trying to Change Me! - STEVE JONES, CPC Yarrow, Level 5 Steve Jones offers training, coaching and consulting in areas of operational improvement, legislative compliance, sales, business process, social
media, individual coaching, and leadership development. Steve is a professional speaker and a multiple franchise owner of Qualicare Home Care, owner of Socialite Internet Marketing and sits on several corporate and charity boards. A leader in the Canadian staffi ng industry, Steve is a past president of ACSESS, and a member of the ACSESS Circle of Excellence.
In his presentation “Stop Trying to Change Me”Steve starts with the premise that people don’t change and then it gets interesting! This session will reveal the most common characteristics and behaviours of top performers in the recruitment and staffi ng industry. Recruitment,
sales, client services, back-offi ce, owners and management: this session will help you hire better, manage better and achieve higher levels of performance.
12 Noon - 1:30 Luncheon Presentation - Wildrose Ballroom, Level 6A Snapshot of the Canadian Staffi ng Market: Segment Sizes, Growth Rates, and VMS/MSP Usage - TONY GREGOIRE & ZIV TEPMAN, Staffi ng Industry Analysts Director of Research for North America, at Staffi ng Industry Analysts, Tony is currently responsible for both Corporate Member and CWS Council Research for the North America region. He has authored reports such as the VMS and MSP Competitive Landscape, the Staffi ng Industry Forecast, the Annual Healthcare Staffi ng Assessment, and the Payrolling/IC Compliance Landscape.A Research Associate at Staffi ng Industry Analysts, Ziv covers areas including labour market trends, revenue tracking, and operational benchmarking. His background is in economics and survey research, and he has published and presented research on these topics.
1:45 - 3:00 pm 2A) Next Level Practices for Recruiting Professionals - JEFF KAYE Hawthorn, Level 6 Co-Chief Executive Offi cer of Kaye/Bassman International and Next Level Recruiting Training.
A content-rich session on immediately implementable best practices, techniques and methodologies with real take-home value. It doesn’t matter whether you call yourself a staffi ng professional, a recruiter, a search consultant or a human capital management advisor, there are universal best practices in client development, candidate recruitment and effective processes.
2B) Technology-Related Legal Issues for Staffi ng Firms - JAMES BOND, QC Laurel, Level 5 Associate Counsel with Alexander Holburn, James’ practice focuses on providing tactical and pragmatic advice related to intellectual property
protection, and privacy and technology law matters. His clients range from start-ups to major international clients including some ACSESS members, and his conference sessions include “Legal Implications of Social Media” and “Social Media and Professional Responsibility”.
Technological developments, such as the availability of cloud-based services and the use of social media, have changed the way that staffi ng fi rms do business. However, the use of new technologies is accompanied by new legal risks which staffi ng companies need to understand and manage. This session will provide an overview of some of the more pressing legal risks for staffi ng companies who are embracing technology to develop and drive their business.
2C) Managed Services & Vendor Management Systems - BRIAN HOFFMEYER Yarrow, Level 5 Vice-President of Product Marketing with IQNavigator, Brian has been guiding IQNavigator clients and partners throughout the implementation
lifecycle for more than 9 years. He is the company’s comprehensive business solutions expert and lead innovator of LaunchIQ - market-leading implementation methodology developed from working with hundreds of the world’s best known brands.
This session will review the history and evolution of the VMS and broader services procurement market as well as current “hot topics” that will be of interest to attendees from both large and small companies. Finally Brian will cover the future direction we believe the space will evolve and grow into and then conclude with a question and answer session.
May 28 - 30, 2014 • Banff, AlbertaACSESS NATIONAL CONFERENCE
HIRE ALTITUDE PERFORMANCE Photography Credit: Banff Lake Louise Tourism/Paul Zizka
3:30 - 5:00 pm 3A) What Is Your Why? Self-Directed Performance and Attention Management - JEFF KAYE Hawthorn, Level 6 Co-Chief Executive Offi cer of Kaye/Bassman International and Next Level Recruiting Training. Success will happen by law, not by chance. When you’ve sown, you will reap; cause and effect, action and reaction. The life you are enjoying today
is a refl ection of the price you’ve paid up until now. The life you enjoy in the future will refl ect the price you pay between now and then. Take time to refl ect on this: why are you doing what you are doing, and what do you need to do to consistently ensure you achieve your Why? In this session, we will help you defi ne a measurable and quantifi able approach that will help you learn how to determine, measure and track the behaviors that are necessary to achieve your Why. The best part is that you will be doing this for YOU! Additionally you will learn proven strategies designed for recruiters to collect, prioritize, and manage the endless number of daily activities and distractions. Directing your attention in the right places and for the right amount of time is the key to effectiveness. This session will help you achieve peak performance on a consistent basis.
3B) The State of Mobile Recruiting in 2014 - Make Your Mobile Minutes Count! - BRETT PRONIN Laurel, Level 5 As an Enterprise Account Executive with Bullhorn, Brett’s responsibilities include sales and account management for the company’s largest
customers throughout Western Canada and the United States. He joined Bullhorn earlier this year but has spent the last 15 years in recruiting and human resources, and draws from his experience in the worlds of corporate recruiting, staffi ng, Professional Employer Organization and Talent Management software to provide guidance and support to his clients.
While mobile recruiting - fi nding and attracting top candidates through mobile-optimized job sites and applications - has increased in popularity in recent years, many staffi ng fi rms continue to ignore an integral element of the mobile equation: mobile selling.
3C) Beyond Recruiting & Sales, How to Ensure the Financial Sustainability of a Growing Staffi ng Firm - ADAM STERN Yarrow, Level 5 President of Advance Group, Adam Stern brings his keen wit, intellect and experience to bear when addressing the economic issues that most
affect small businesses in North America. The Advance Group provides strategic support to staffi ng fi rms serving all business sectors, and Adam is personally committed to working with small and diverse entrepreneurially led fi rms.
In this session Adam will defi ne fi nancial sustainability, what it takes for a staffi ng fi rm in today’s economy to attain it, and why it’s vital to a fi rm’s continued growth. Components will include: access to capital, profi tability, and reporting and planning.
7:30-11:00 pm GALA DINNER & INDUSTRY AWARD PRESENTATIONS Wildrose Ballroom, Level 6Also featuring the Suzie Q Dance Band
FRIDAY MAY 30
8:00 - 8:45 am ACSESS ANNUAL MEETING (Open to Voting Members Only - Breakfast will also be served in the meeting room)… Laurel, Level 5
8:00 - 9:00 am BREAKFAST with Exhibitors Wildrose Lobby, Level 6
9:00 - 10:00 am Keynote Presentation - From Board Room to Base Camp - TODD MILLAR Wildrose Ballroom, Level 6Author of Boardroom to Base Camp, Todd’s impressive 25 year career as an executive includes a track record of success. His outstanding accomplish-ments refl ect his ability to assemble the right team, provide inspirational leadership and create a rewarding environment. In his fi rst year as TEC Chair, Todd was recognized as TEC Canada’s Rookie of the Year, a prestigious honour acknowledging his dedication to the growth and success of his group. Featuring lessons learned around the boardroom table, as well as his experiences in a once-in-a-lifetime trek to Mount Everest Base Camp, Todd will challenge the audience to take their careers and personal lives to the next level.
10:00 - 10:30 am REFRESHMENT BREAK with Exhibitors Wildrose Lobby, Level 6
10:30 - Noon 4A) How staffi ng fi rms can stay more relevant than ever in a quickly evolving marketplace, Hawthorn, Level 6- ROSS LEVADI & CHRIS MASSIE, CPC
Director of Canadian Solutions, Staffi ng & Recruiting Group for Careerbuilder, Ross is focused on providing innovative and forward-looking business solutions to staffi ng and recruiting organizations throughout Canada, as well as promoting the advancement of the entire industry. Ross has been with CareerBuilder’s Staffi ng and Recruiting Group for 8 ½ years and is proud to have been leading the Canadian division for 4 years
A homegrown Calgarian, Chris Massie is the Operations Manager for About Staffi ng. He has worked in the sales, search, and staffi ng divisions, and now focuses his time on leading and coaching a team of individuals in two locations. Chris is also a Director on the ACSESS National Board, serving on the Education, Conference and Communications committees. Chris is extremely passionate about the intersection of technology, data and employment.
This session will also offer “hot off the press” perceptions of candidates, clients and the staffi ng fi rms themselves
4B) Maximize Linkedin - HAMISH KNOX Yarrow, Level 5 Hamish works with chief executives, managers and salespeople who are serious about their results and professional growth. He worked in sales
across a variety of industries including media, communication services, software and professional sports before joining the Sandler network, which melded his passions for sales and education. Hamish is a former Sandler Global Rookie of the Year winner and was named a Sandler “Heavy Hitter” in February 2013
Gain a thorough understanding of how to improve your Linkedin profi le to maximize prospecting, and processes for getting results without a major time commitment.
12 Noon -2:15 Luncheon & Keynote Presentation - JAMIE CLARKE Wildrose Ballroom, Level 6 A Canadian adventurer, author and fi lmmaker who has summited Mt. Everest twice, Jamie is also a dynamic speaker and business leader. He is much sought after for his motivational leadership presentations and has addressed audiences around the world for companies such as IBM, Audi, The Wall Street Journal and Intel. With a team of 40 employees, Jamie has now set his sights on his company becoming Canada’s leading outdoor e-commerce company by 2015. Jamie will share with ACSESS what he calls the “Adventrepreneurial” spirit. “Real winning has nothing to do with beating someone else, crossing the fi nish line fi rst, or standing on top. Winning isn’t anything external. It is the internal satisfaction, and a deep inner sense of pride and joy” - Jamie Clarke
A fi tting close to “HIRE ALTITUDE PERFORMANCE” ACSESS CONFERENCE 2014 - Thank you for joining us
May 28 - 30, 2014 • Banff, AlbertaACSESS NATIONAL CONFERENCE
HIRE ALTITUDE PERFORMANCE Photography Credit: Banff Lake Louise Tourism/Paul Zizka
