Welcome to Actionly’s tour of Key Features

• Add Searches such as Brand, Product, Competitor or Industry keywords• Under ‘Terms to Exclude’, enter irrelevant terms to be excluded so as to keep data

relevant• Once you submit searches, Actionly immediately retrieves data for Twitter,

Facebook but we recommend waiting for a few hours for all other channels and graphs to populate

Actionly tracks Searches across various Social Networks

• Click on the Search and view the mini-dashboard for that particular search • Under the Magnifying glass icon, track data for search across all Social Networks

or click straight from the dashboard• You can delete any search and add a new one in its place• Note: Actionly can only pull data for the Search from the date entered into the

system

Click on Searches and view data across Social Networks

Top Tweets

• Track top tweets for your Search in any language refreshed every 10 minutes• Reply, Re-tweet, Assign to other colleagues or mark tweets as Favorites, To Do or

Read (retrieve from the left hand column as marked) • Follow other tweeters directly from Actionly by clicking on their image

• Actionly assigns Positive , Negative or Neutral sentiments to tweets• If sentiments assigned are not to your liking, Actionly allows you to overwrite them

with your sentiments preferences. Please see Tour How to edit Sentiments• Color tags for Sentiments: Positive = Green, Negative = Orange, Neutral = Grey

Sentiment Analysis for Twitter

• Actionly encourages interacting with Influencers on Twitter; add them directly to your Twitter account from Actionly by clicking on the Tweeter’s image

• Validate if the recommended tweeter is relevant to you by clicking on past Tweets by the tweeter

Find Influencers for Twitter

• Track status updates containing the Searches on Facebook • Note: The Facebook user must have set their Privacy settings to Public in

order for Actionly to retrieve those status updates

Facebook Public Searches

Tag Clouds to help find relevant Posts

• To help navigate the stream of information on Social Media channels; Actionly provides Tag Clouds where you can follow color coded Top Tags and click on those posts so you never miss any relevant posts

• This feature is found on all channels, simply by clicking on the cloud icon on the right

• Actionly is your one-stop to track performance of Searches, Twitter & Facebook accounts

• Export graphs in PDF or CSV

Social Media Dashboard

• Let Actionly track your multiple Twitter accounts • Click on Mentions, Retweets and Metrics for the specific Twitter account

Track your multiple Twitter Accounts

• Let Actionly track your multiple Facebook (fan or causes) Pages• Track wall posts, comments etc right from Actionly• View your Facebook Insights

Track your multiple Facebook (fan) Pages

• Export Client-ready reports in PDF from the Dashboard • Pull Ad-hoc or Schedule reports in CSV for any of your Social Media channels

or Searches and share with unlimited team members by separating emails by commas

• All scheduled reports are sent by 9 AM EST

Reporting & Analysis

Monitor & Analyze the Goals, Clicks, Facebook Likes etc for posts on Twitter or Facebook and understand what resonates with your social audience

Publish & track multiple Twitter & Facebook accounts

Track Social ROI of Twitter & Facebook accounts

• View and track the reach of Tweets or Facebook posts using Google Analytics and Bit.ly

• Manage your Twitter alerts for any Searches and have them emailed to you• Share access to Actionly with various colleagues and even clients• All these features are found under Settings

Twitter Alerts & Invite Users

• Click on Top Links and view links tweeted in the last 2 days to help you stay on top of industry, product or brand news

• Click on Google Buzz, YouTube, Flickr, Blogs and News to retrieve data for Searches

Top Links for Twitter, Google Buzz, YouTube, Flickr, Blogs & News

• Track Regional blogs or specific industry related blogs by adding the RSS feed and Actionly will instantly pull that for you

• Actionly can even track chinese, thai or other such double-byte languages here

Custom Sites

• Please check our extensive knowledge base for more help

• View our extensive feature list for more tools

• For Pricing information http://www.actionly.com/pricing

• Website: http://www.actionly.com

• Email us for any questions at support@actionly.com