Date post: | 20-Nov-2014 |
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Active Testing: Real time collaborative analysis
208/04/2023
About Me…
Filip Healy Director of Consulting, Amberlight Partners
(M.Sc. Human Computer Interaction, B.Sc. (hons) Psychology)
I am a UX consultant with 11 years experience
Active member of UXPA
2010 UPA International conference co-chair
Conference committee member
Part 1: The usual approach to UX analysis
408/04/2023
Affinity mapping
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Locked in a room for 3-5 days!
Excel findings logs: also 2-3 days+
Help to consolidate, categorise and prioritise research findings
7
Priority level Total issues identified
H 3
M 7
L 8
Req. 3
Positive 12
Total 33
Next step: Fix remaining issues
Checklist for tracking issues and requirements
4321
h m l lmh lmhh m l
5
lmh
Task 1:
Review and change the way your photos are uploaded online
Then comes the report: another 2-4 days
908/04/2023
The problem with this…
• Not enough time
• There is no budget
• Constraints compounded if multiple rounds of testing
• Stakeholder team is not involved in the analysis process
Part 2: How to cut down the analysis time
One solution…
Active testing: A rapid way to run and analyse usability tests and build stakeholder engagement
Active testing step 1
Core stakeholders work together to observe full day
of sessions
1
• 1 day of testing with 4 – 5 users
• 1 large viewing room where the team of key stakeholders spend the day
• 2 UX moderators: one with the user and one with the stakeholders
Active testing step 2
Observations are captured and coded on small post its
2
Collaborative note-taking using printouts of screens and post its
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It’s like catching butterflies
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There’s very little time
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There is no time to examine and discuss
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Not everything is a catch
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Just pick the surprising ones
Active testing step 3
Post its are used to annotate large printouts of UI
screens3
Active testing works best for wireframes, prototypes and when testing the usability of a discrete number of tasks and functions
Tip 1: System to keep findings organised
Post it science…
Coding observations on the fly
User No.
Type Reference
Observations vs. quotes
Tip 2: Don’t rely on your memory
Use the right pen
Roller ball (fade proof) pens write instantly at any angle and do not smudge.
Make it legible!
Make it meaningful
Active testing step 4
Printouts used for analysis workshop
after sessions
4
• Review workshop at the end of the day to agree key issues and required actions
• Can be used repeatedly for rapid design & test iterations
Part 3: Summary of key benefits
Fast turnaround•Complete cycles in under a week•1 day of testing
Multiple iterations•Low cost•Feed straight into design
Stakeholder engagement•All on the same page•Deep understanding of insights
Focused objectives•Specific design questions•Limited use cases screens
Key principles
Thank you…
@amber-light.co.uk
58 Bloomsbury Street
London WC1B 3QT
+44 (0)207 307 7770
www.amber-light.co.uk
Filip Healy
filip