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STATE OF NEW HAMPSHIRE DEPARTMENT OF SAFETY

DIVISION OF STATE POLICE 33 HAZEN DRIVE

CONCORD, NEW HAMPSHIRE 03305

ADDENDUM #2 TO #RFP DOS 2021-101

Date of Bid Opening: 2/26/2021 Time of Bid Opening: 2:30 PM EST

RESPONSES TO VENDOR QUESTIONS FROM VENDOR CONFERENCE

FOR: NH State Police Digital Evidence Management System

1. Is third party management of the service agreement within the scope of the RFP? Vendorsare permitted to use 3rd party vendors to provide services but it is the Primary Vendorthat will be responsible for meeting all of the requirements in the RFP. The Departmentof Safety will only communicate with the Primary Vendor before, during, and after anagreement is implemented. It is the responsibility of the Vendor to ensure any 3rdparties remain compliant with service levels and meet the requirements of the RFP.

2. Can you please confirm that you want 259 body worn cameras quoted? Yes, we arerequesting a quote for 259 body-worn and in-vehicle (front, rear, backseat) camera set-ups.

3. Do the hotspots have any data links to them now? And does the state have a contract with anydata providers for these links already? The Department of Safety will make space andpower available for the Vendor to establish the data transfer network. All equipment &communications network are the responsibility of the Vendor to provide, install, andmaintain.

4. Will the repository act as a 'data lake' for providing information to other solutions, such asCAD/RMS or other C4i systems (command, control, communications, computer andintelligence systems) No. The repository is meant to be a Digital Evidence platformprimarily to store and manage content collected from the camera systems. There isalso a requirement to have the ability to upload photos, video and other digital evidencefrom other sources. It is expected that links to case data in the CAD/RMS platform willbe established from the digital evidence solution.

5. Page 41 of the RFP states that LTE is not viable for data transfer, and the presentation todayacknowledged that LTE coverage in NH is improving. Is LTE as an offload method underconsideration? RPF Change. Strike the sentence “. Use of LTE technology is not viable asthere are too many areas that lack coverage.” REPLACE WITH. “If the Vendor proposes asolution that relies on LTE with signal boosters, they must still meet the requirement ofcompleting the data upload in no more than 2, 15-minute upload intervals per day(Requirement B 3.4, Attachment C Business Requirements). Any time the vehicle iswithin a sufficient coverage area it is acceptable to begin the upload to the repository.

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6. As a follow-up to the hotspot connectivity question... Is the vendor expected to include an ISP service line item to provide internet connectivity to sites without sufficient connectivity. The establishment and cost of a ISP Service Line is expected to be bundled in the total monthly service cost for the network communications in the Pricing Worksheet Table F1, and to show the cost of additional hotspots in Table F2-D.

7. RFP DOS 2021-101 - on page 15/108, the Executive Summary instructions states “The executive summary, which must not exceed ten (15) pages” - please confirm the maximum page limit (10 or 15) RPF Change. Replace the sentence “The executive summary, which must not exceed ten (15) pages” with “The executive summary, which must not exceed fifteen (15) pages”

8. Can you supply the list of ISP's used for the locations? Attached spreadsheet DOS-DOT

ISP Vendor (Attachment 2a) .

9. Is Department of Safety already utilizing FirstNet in patrol vehicles? No. Department of Safety is not currently using FirstNet in patrol vehicles.

10. Is there a Cloud Vendor of Choice? No. Any Cloud vendor proposed must meet all CJIS

requirements and are expected to authenticate Department of Safety users through Azure AD.

11. How are the laptops in the vehicles currently connecting to the internet, if at all? In-vehicle

laptops are connected to a DOS Secure VPN using Verizon AirCards and access the Internet through the Department of Safety secure network.

ATTACHMENTS 1. Attachment 2a DOS-DOT ISP Vendors 2. Attachment 2b RSA 105-D 3. Attachment 2c Digital Evidence Vendor Conference Jan 112021 pdf

AGENCY CONTACT: Cynthia Hagerty Email: NHSP-Contracts@dos.nh.gov BIDDER ____________________________ ADDRESS ____________________________ BY ________________________________ ____________________________ (this document must be signed) ________________________________ TEL. NO.____________________________ (please type or print name) Please visit: https://das.nh.gov/purchasing (click on “Bid, Proposals…”) for complete bid and addendums.

https://das.nh.gov/purchasing

TITLE VIISHERIFFS, CONSTABLES, AND POLICE

OFFICERS

CHAPTER 105-DBODY-WORN CAMERAS

Section 105-D:1

105-D:1 Definitions. –In this chapter: I. "Body-worn camera" or "BWC" means an electronic camera system for creating, generating, sending, receiving, storing, displaying, and processing audiovisual recordings that may be worn about the person of a law enforcement officer. II. "Community caretaking function" means a task undertaken by a law enforcement officer in which the officer is performing an articulable act unrelated to the investigation of a crime. It includes, but is not limited to, participating in town halls or other community outreach, helping a child find his or her parents, providing death notifications, dealing with individuals asking for directions or other assistance, and performing in-home or hospital well-being checks on the sick, elderly, or persons presumed missing. III. "In uniform" means a law enforcement officer who is wearing any officially authorized uniform designated by a law enforcement agency, or a law enforcement officer who is visibly wearing articles of clothing, a badge, tactical gear, gun belt, a patch, or other insignia that he or she is a law enforcement officer acting in the course of his or her duties. IV. "Law enforcement officer" or "officer" means any person employed by a law enforcement agency. V. "Law enforcement agency" or "agency" means a state, county, municipality, special district, security service or police of the community college system of New Hampshire and the university system of New Hampshire, security service of the legislative or judicial branch, unit of local government police department or any other entity authorized by law to employ law enforcement officers or exercise police authority. VI. "Law enforcement-related encounters or activities" include, but are not limited to, traffic stops, pedestrian stops, arrests, searches, interrogations, investigations, pursuits, crowd control, traffic control, non-community caretaking interactions with an individual while on patrol, or any other instance in which the officer is enforcing the laws of the municipality, county, or state. The term does not include: (a) Activities when the officer is completing paperwork alone or is in the presence of another law enforcement officer or officers; or (b) Community caretaking functions. VII. "Recording" means the process of capturing data or information stored on a recording medium. VIII. "Recording medium" means any recording medium for the retention and playback of recorded audio and video including, but not limited to, VHS, DVD, hard drive, cloud storage, solid state, digital, flash memory technology, or any other electronic medium. IX. "Subject of the recording" means any law enforcement officer or any suspect, victim, detainee,

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conversant, injured party, witness, or other similarly situated person who appears on the recording, and shall not include people who only incidentally appear on the recording.

Source. 2016, 322:1, eff. Jan. 1, 2017.

Section 105-D:2

105-D:2 Use of Body-Worn Cameras. –I. This chapter shall apply to any law enforcement agency that elects to equip its law enforcement officers with body-worn cameras. All BWCs shall be operated in a manner consistent with the provisions of this chapter. Every law enforcement agency that elects to equip its officers with BWCs shall adopt policies and procedures relating to the use of BWCs and the retention and destruction of data consistent with this chapter. II. Officers shall only use BWCs issued by their respective law enforcement agencies. BWC equipment and all data, images, and video captured, recorded, or otherwise produced by the equipment are the property of the officer's law enforcement agency and shall be subject to the restrictions in this chapter. III. Officers who are assigned BWCs shall successfully complete an agency-approved training program to ensure proper use and operations. IV. Officers shall only use BWCs while in uniform. V. Officers shall activate the video and audio components of BWCs and start recording upon arrival on scene of a call for service or when engaged in any law enforcement-related encounter or activity, or, if so required by local policy, upon activation of lights and siren; provided, however, that in those cases set forth in subparagraphs VII(d) and (e), and paragraph IX in which an individual has a right not to be recorded, officers shall inform an individual of this option. If a citizen then declines to be recorded, the officer shall deactivate the audio and video functions. The officer shall document the reason why the camera was not activated in the associated police report. If exigent circumstances exist which prevent the BWC from being activated as set forth above, the device must be turned on as soon as practicable. VI. Recordings shall be specific to an incident. Officers shall not indiscriminately record entire duties or patrols. VII. A BWC shall not be used to record any of the following: (a) Communications with other police personnel except to the extent such communications are incidental to a permissible recording. (b) Encounters with police personnel or individuals whom the officer knows are acting in an undercover capacity or as confidential informants respectively, unless expressly directed to be included as part of the investigation. (c) Intimate searches, when otherwise permitted by the agency's strip-and-body-cavity search policy. (d) An interview with a crime victim unless his or her express consent has been obtained before the recording is made. Any recording obtained shall be consistent with the New Hampshire attorney general's model protocol for response to adult sexual assault cases, the New Hampshire attorney general's domestic violence protocol for law enforcement, the New Hampshire attorney general's stalking protocol for law enforcement, and the New Hampshire attorney general's child abuse and neglect protocol, as applicable. This subparagraph may be waived upon approval of the head of the law enforcement agency or his or her designee when the parent or legal guardian is the subject of the investigation to which a juvenile is a victim or witness. (e) Interactions with a person seeking to report a crime anonymously. In such an instance, the law enforcement officer shall, as soon as practicable, ask the person seeking to remain anonymous if the person wants the officer to use the officer's BWC. If the person responds negatively, the law

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enforcement officer shall deactivate the audio and video functions. (f) While on the grounds of any public, private, or parochial elementary or secondary school, except when responding to an imminent threat to life or health or a call for service. (g) When on break or otherwise engaged in personal activities. (h) In any instance when it is believed that an explosive device may be present and electrostatic interference from the BWC may trigger the device. VIII. Officers shall inform an individual that he or she is being recorded as soon as practicable. When notification is not made, the recording officer shall note the reason for non-notification within the associated report. IX. In locations where an individual has a reasonable expectation of privacy, such as a residence, a restroom, or a locker room, a citizen may decline to be recorded unless the recording is being made while executing an arrest warrant, or a warrant issued by a court, or the officer is in the location pursuant to a judicially-recognized exception to the warrant requirement. Officers shall inform an individual of this option. If a citizen then declines to be recorded, the officer shall deactivate the audio and video functions, and any images shall, as soon as practicable, be permanently distorted or obscured. The officer shall document the reason why the camera was not activated in the associated police report. X. Once activated, the BWC shall remain activated until the event is completed in order to ensure the integrity of the recording unless otherwise provided in this section. XI. If an officer fails to activate the BWC, fails to record the entire contact, interrupts the recording, or if the BWC malfunctions, the officer shall document why a recording was not made, was interrupted, or was terminated as part of the associated police report. XII. Except as authorized in this section, no person, including without limitation officers and their supervisors, shall edit, alter, erase, delete, duplicate, copy, subject to automated analysis or analytics of any kind, including but not limited to facial recognition technology, share, display, or otherwise distribute in any manner any BWC recordings or portions thereof. This paragraph shall not apply to the sharing of a still image captured by the BWC to help identify individuals or vehicles suspected of being involved in a crime. XIII. Recorded images and sound made from an agency-issued BWC shall be for law enforcement purposes only. All access to this data shall be audited to ensure that authorized users only are accessing the data for law enforcement purposes only. All access to BWC data shall be authorized by the head of the law enforcement agency and only for the purposes set forth in this chapter. XIV. If an officer is suspected of wrongdoing or involved in an officer-involved shooting or other use of deadly force, the agency may limit or restrict an officer from viewing the video file. XV. All recordings shall be securely stored no later than the end of each shift, or as soon thereafter as is reasonably practicable, in conformity to the most recent security policy of the Criminal Justice Information Services (CJIS) of the criminal justice information services division of the Federal Bureau of Investigation of the United States Department of Justice. Recordings shall not be divulged or used by a law enforcement agency for any commercial or other non-law enforcement purpose. Where a law enforcement agency authorizes a third party to act as its agent in storing recordings, the agent shall not independently access, view or alter any recording, except to delete videos as required by law or agency retention policies. Neither the agency nor its agent shall subject any recording to analysis or analytics of any kind, including without limitation facial recognition technology and data mining. XVI. Recordings made by a BWC shall be permanently destroyed by overwriting or otherwise no sooner than 30 days and no longer than 180 days from the date the images were recorded, except that such recording shall be retained by the law enforcement agency that employs the officer whose BWC made the recording, or an authorized agent thereof, for a minimum of 3 years if: (a) The recording captures images involving any of the following:

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(1) Any action by a law enforcement officer that involves the use of deadly force or deadly restraint. (2) The discharge of a firearm, unless for the destruction of an animal. (3) Death or serious bodily injury. (4) An encounter about which a complaint has been filed with the police department within 30 days after the encounter. (b) The recording is being retained by the law enforcement agency as evidence in a civil or criminal case or as part of an internal affairs investigation or as part of an employee disciplinary investigation. XVII. Notwithstanding the provisions of paragraph XVI: (a) If there is any other legal requirement for retaining the recording, including but not limited to litigation, a pending criminal case, or a valid court or administrative order, then the recording shall be retained only as long as is legally required; and (b) The chief law enforcement officer of the agency may designate the recording as a training tool, provided that a person's image and vehicle license plate numbers shall first be permanently deleted, distorted, or obscured, or the person has been given an opportunity in writing to decline to have his or her image and/or vehicle license plate number to be so used. A recording so designated and prepared may be viewed solely by officers for training purposes only. XVIII. Any recording undertaken in violation of this chapter or any other applicable law shall be immediately destroyed and, whether destroyed or not, shall not be admissible as evidence in any criminal or civil legal or administrative proceeding, except in a proceeding against an officer for violating the provisions of this chapter. In a proceeding against an officer for violating the provisions of this chapter, the recording shall be destroyed at the conclusion of the proceeding and all appeals.

Source. 2016, 322:1, eff. Jan. 1, 2017.

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NH State PoliceDigital Evidence

Project

RFP Review & Vendor Conference

January 11, 2021

Agenda

• Introductions

• Key Features of NH and NHSP

• Governance• NH LEACT

• NH RSA 105-D

• Key Requirements

• Timeline

• Q & A from participating Vendors

• Wrap Up

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Introductions

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State Team

• NHSP Project Manager – Captain Chris Vetter• DoIT Project Coordinator – Leif Martinson• Executive Sponsor – Executive Major Matt Shapiro

• RMS Project Manager – SSgt Vic Muzzey• RMS DoIT Project Coordinator – Mark Stewart

• CJIS Systems Officer – Sgt Brian Parker

• NH DOS DoIT Manager - Ron Reed

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New Hampshire - isms

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Contract Process

• Today’s presentation and answers are preliminary• Become final when we issue the addendum

• Requirements, Terms and Conditions can’t be changed after proposal submissions• Don’t put “assumptions,” “conditions” or request to “negotiate” in the

response – You must ask a question during the question period.

• Contract isn’t final until approved by Governor and Council.• Can add a month to process

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Key Features of NHSP

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• 259 patrol cruisers (marked, unmarked and spares)• Dodge Chargers• Chevy Tahoes

• 7 Troops• A-F have geographically defined patrol areas

• Also provide primary law enforcement for approximately 50 towns with no PD• Cover shifts regularly for approximately 70 PD who do not cover 24/7

• G – Motor Carrier and DMV support have statewide mission

• Troopers take cruiser home at end of shift

• Troopers do NOT visit HQ/Barracks everyday

• On any given day, any trooper can be assigned anywhere in the state

Key Features of NHSP

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• New CAD/RMS system goes live in spring 2021 – CSI InfoShare

• Dell ruggedized laptop is standard• Scanner and Printer

• Motorola APX-8500 All Band mobile radios

• Motorola APX-8000 All Band portable radios

• Troopers are not issued cell phones.

Governance

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Executive Order

“ The Commissioner of the Department of Safety and the Colonel of the State Police shall take

all necessary steps to equip State Police with body worn cameras, including but not limited to

either (i) identifying available funding in the Department of Safety's existing budget and

seeking necessary approvals to utilize such funding for the purpose of equipping State Police

with body worn cameras or (ii) providing recommendations to the Governor on necessary

funding to be included in the next biennial budget. Once funding has been identified and

approved and the necessary equipment is obtained and ready for use, the use of body worn

cameras shall be required for State Police in any circumstance where State Police interact

with members of the public and use of body worn cameras is permitted by existing State or

Federal law. Within 60 days of the date of this Order, the Commissioner of the Department

of Safety shall submit a plan for implementation of this directive to the Governor. This plan

shall include, at a minimum, identification of the necessary funding and a timeline for final

Implementation.”

RSA 105-D

• Governs use of Body Worn Cameras for all NH Law Enforcement Agencies.

• BWC are not required, but when used they must comply with RSA 105-D

• No specific governance of car mounted cameras, but consistent management practices are required

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RFP Features

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Vendor to provide a Service

• Vendor provides, installs, operates, maintains:

• Audio/Video Equipment • Body, front, rear and backseat

• Data movement network • Maintaining Evidentiary integrity

• Data repository and video manipulation tools• Editing, redaction, presentation portal

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RFP Requirements

• Thirteen “Must Have” Requirements• CJIS Compliance• Evidentiary integrity• Role based security• Sensitive Case protections• Minimum 720p for body worn, front and rear, 480p back seat• Audio Capture on Trooper and in vehicle• Hosted Environment that is fully supported by the vendor• Vendor installed and maintained “Hot Spots” or Data Upload network• Average day of video/audio uploaded in 2 x 15 minute sessions• Initial installation of equipment in 259 vehicles• Support and Maintenance for life of contract (Service Model)• Portal for authorized External Users (DOJ, County Atty, Defense, etc.)• Services Provided and Data Stored within the Continental U.S.

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RFP Requirements

• Over 200 Detailed Requirements• Separate Business and Detail Technical Requirements

• Example: State DoIT standard is Microsoft Azure AD Authentication

• Must meet 90% of requirements

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Data Movement Network

• Vendors have told us to expect 2 Hrs. of video for 8 hr. shift

• Our original thought – Hotspots at Barracks and Fueling locations• We could provide (with DOT support) limited space and electricity.• Expect 2 15 min visits per day by the trooper

• Would need store and forward approach

• Cell coverage in NH is improving

• Cell boosters in car are becoming reliable tool

• Azure AD

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Cost Model

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Cost Model

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Cost Model

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Service Model

• Fully Hosted Repository

• Vendor to provide continuous support• Repository

• Equipment

• Network

• Maintenance costs included in service

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Timeline

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EVENT DATE TIME

RFP released to Vendors (on or about) 12/07/2020 Complete

Vendor Inquiry Period begins (on or about) 12/07/2020 Complete

Notification to the State of the number of representatives attending theOptional Vendor Conference

01/05/2021 Complete

Optional Vendor Conference; location identified in Section 4.3: VendorConference

01/11/2021 In progress

Vendor Inquiry Period ends (final inquiries due) 01/22/2021

Final State responses to Vendor inquiries 02/12/2021

Final date for Proposal submission 02/26/2021 2:30 p.m. EST

Invitations for video presentations 03/19/2021

Vendor presentations/discussion sessions/interviews, if necessary 04/02/2021

Initiate Contract Negotiations 04/16/2021

Anticipated Governor and Council approval 06/02/2021

Questions

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Wrap Up

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Please don’t overlook

• Requirements, Terms and Conditions can NOT be changed after submission date.• You must raise questions during the question period

• Proposal Submissions will NOT be accepted late.• February 26, 2021 at 2:30

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Thank you for attending !

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Location Address DOT DOS Provider Service Address (per invoice) ServiceNHSP Headquarters 33 Hazen Drive, Concord NH X Consolidated Carrier EthernetTroop A Barracks 315 Calef Highway, Epping, NH 03042 X Consolidated Carrier EthernetDover DOT Shed 1 Indian Brook Drive, Dover NH X Comcast 200 Indian Brook Rd, Dover, NH 03820 cableHampton DOT Shed Liberty Lane West Hampton NH X Comcast 2 Liberty Lane Hampton, NH 03842-1954 cableTroop B Barracks 16 East Point Drive, Bedford NH 03110 X Consolidated Carrier EthernetDerry DOT Shed 59 Kendall Pond Road, Derry NH X Comcast 59 Kendall Pond Rd., Derry, NH 0303 cableHooksett DOT Shed 36 Hacket Hill Road, Hooksett NH X Comcast 36 Hackett Hill Rd, Hooksett cableMilford DOT Shed 33 Buxton Road, Milford NH X Comcast 33 Buxton Rd, Milford, NH 03055 cableHillsborough DOT Shed 679 West Main Street, Hillsborough NH X Comcast 679 W Main St, Hillsboro, NH 03244-5214 cableTroop C Barracks 15 Ash Brook Court, Keen NH X Consolidated Carrier EthernetEnfield DOT Shed 8 Eastman Hill Road, Enfird NH X Consolidated 8 Eastman Hill Rd, Enfield, NH 03748 CE 20MSunapee DOT Shed 8 Post Office Road, Sunapee NH X Comcast 8 Post Office Rd, Sunapee, NH 03782-2810 cableCharlestown DOT Shed 187 Claremont Road, Charlestown NH X Consolidated 187 Claremont Road, Charlestown NH Internet Only DSLTroop D Barracks 139 Iron Works Road, Concord NH X Consolidated Carrier EthernetConcord DOT Shed 57 Hazen Drive, Concord NH X Verizon 57 Hazen Drive, Concord, NH 03301 4G modemNew Hampton DOT Shed 42 Route 104, New Hampton NH X Atlantic 324 Route 104, New Hampton, NH 03256-4221 cableWarner DOT Shed 35 Warner Road, Warner NH X TDS 35 Warner Rd., Warner, NH 03278 DSL 5 mbps & phone w/long distanceTroop E Barracks 1864 White Mountain Highway, Tamworth NH X Consolidated Carrier EthernetMarine Patrol HQ 31 Dock Road, Gilford NH X Consolidated Carrier EthernetWakefield DOT Shed 1540 Wakefield Road, Wakefield NH X Spectrum 1540 Wakefield Rd, Wakefield, NH 03872 cableConway DOT Shed 608 Eaton Road, Conway NH X Spectrum 608 Eaton Rd, Conway, NH 03818 cableBelmont Joint Operations 3 Higgs Road, Belmont NH X Consolidated Carrier EthernetTroop F Barracks 500 Route 302, West Carroll NH X Consolidated Carrier EthernetColumbia DOT Shed 8 Grant Road, Columbia NH X Consolidated 8 Grant Rd., Columbia, NH 03576 Internet Only DSLLancaster DOT Shed 647B Main Street, Lancaster NH X Consolidated 641 Main St., Lancaster, NH 03584 CE 20MGorham DOT Shed 1 Morin Drive, Gorham NH X Spectrum 1 Morin Dr, Gorham, NH 03581-4817 cableHaverhill DOT Shed 3375 Dartmouth College Highway, North Haverhill NH X Spectrum 3575 Dartmouth College Hwy, North Haverhill, 03774 100 mbpsThorton DOT Shed 22 Laundromat Road, Concord NH X Spectrum 22 Laundromat Rd, Thornton, NH 03223 cableTroop G Barracks 23 Hazen Drive, Concord NH X Consolidated Carrier Ethernet

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