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Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology...

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Page 1: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Page 2: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Opticentre is the first BPO Globalization technology centre of excellence

Opticentre helps clients make lasting and substantial improvements in their globalization processes and performance

Opticentre offers rapid implementation and flexibility

Opticentre enables the customer to benefit from and control future proof globalization solutions now – without the capital investment

The Company

Page 3: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Improve customer service & satisfaction - with consistent, accurate, useable content across product lines

Accelerate time-to-market and reduce costs with streamlined multi-language translation

Cut author time, expense and effort with content re-use for customer/product and service documentation

Reduce print publishing by 80%, with a move to digital output Adopt a consistent information standard across the business for

improved content quality and reduced cost

The Mission

Page 4: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Our teams learn critical skills in leading edge globalization technologies, content management, release process optimization and managing software release processes.

We have the lowest employee turnover rate in the industry.

Our employees are energetic, progressive and flexible.

Work Smarter not Harder!

The People

Page 5: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Services

Page 6: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Technical authoring

Document workflow design

Content management

Single-source multi-channel publishing

Services

Technical Publishing

Page 7: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Opticentre is:

Responsible for assisting all customers with their questions…

Willing to find answers to all questions addressed to us Ready to research questions using a variety of manuals

and resources Stay abreast of current news, system information,

problems, changes and updates relevant to our user community

Services

Help desking and Support

Page 8: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Localization engineering, including build environment replication, source control and file management, translation simulation…

Translation of all user interface elements. Opticentre ensures consistent and accurate software translations across all elements.

Software testing and QA (quality assurance) Adding velocity, saving cost, creating consistent quality by

recycling from software (UI) to documentation (UA) et vice versa.

Using an array of the worlds leading localization tools, particularly Heartsome and PASSOLO.

Services

Translation and Localization

Page 9: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Opticentre is expert at leveraging technology to optimize workflow and productivity.

Opticentre employs the world’s best-of-breed tools and technologies to achieve more consistent translation work and greater time/cost efficiencies.

Opticentre’s skilled professionals combined with our innovative technology solutions add velocity while reducing the complexity and costs of producing and maintaining multilingual applications, Web sites, and content.

This is our GOLD (Globalizing, Optimizing, Localizing and Design) guarantee.

Services

Process and Methodology

Page 10: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Opticentre GOLD

Page 11: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Opticentre GOLD process: provides API and repository-based integrations to most major

enterprise systems offers content adapters and custom integrations, so you

deploy quickly and cost-effectively with flexible, extensible architecture

unifies and simplifies process management across all formats

delivers a total outsourced or insourced solution with a wide array of authoring interfaces

module provides an easy to use, secure and centrally controlled process to create and manage content

provides interfaces and tools for authoring and translating content through seamless integration and scalable architecture

Services

Content and Asset Management

Page 12: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Opticentre Experts regularly find these standards optimal for their customers, especially as they help fulfill Opticentre’s mission of slashing Customer Bottom Line, by ensuring:

Fast development time Easy content re-purposing Efficient multi-channel delivery Immediate access to updated information Increased productivity Cost savings (printing, shipping, updating, etc)

Services

DITA and XML Content Management

Page 13: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Products

Page 14: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

PASSOLO is:

a specialized software localization tool very easy to use and optimizes the software localization

process ensures easy compilation, exchange and processing of

translation data contains several WYSIWYG editors to adapt the user

interface of a software able to exchange data with all major Translations Memory

Systems and supports common used data exchange formats

Products

PASSOLO Overview

Page 15: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Free Translator Edition

only translation bundles created with the Team Edition can be edited with the Translator Edition

all the members of a project team can make use of PASSOLO's powerful functionality without having to purchase a software license

the Translator Edition cannot parse source files or generate target files, but it offers all the other functions for processing translation bundles

it includes all the editors and test functions required to guarantee top quality translations

Products

PASSOLO Editions

Page 16: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Professional Edition

particularly suited for localization of medium to large sized projects

the VBA compatible development environment can be used to quickly and efficiently adapt the system to custom data formats or special test requirements

can be used for data exchange with other systems with the optional Add-Ins for TM systems and terminology

programs, translation data can be exported to external programs for use in translating the relevant manuals and online help

Products

PASSOLO Editions

Page 17: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Team Edition

can be used to create and administrate a certain number of translation bundles

the ideal solution for the localization of large projects involving numerous external translators

can serve as the central system for administration of localization projects with external translators

on the workload, there are versions available with different numbers of translation bundles that can be generated at any given time

Products

PASSOLO Editions

Page 18: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

The first and only translation tool fashioned and developed on the firm foundation of XML

Translation Technology: Java application designed to be fully in compliance with existing open standards - XLIFF, TMX, SRX, TBX, UTF-8, XML

File Management Features: designed to provide versatility in compatibility with other products

Editing features: designed to optimize a translator's performance and productivity

Database Features: designed to bring into play powerful and robust TM database support to users without adding unnecessary cost

Advance features: designed to render and provide additional support, especially for technically-inclined users to further redefine the efficacy of their Heartsome tools

Products

Heartsome XLIFF Translation Editor Overview

Page 19: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

The first and only translation tool fashioned and developed on the firm foundation of XML

Translation Technology: Java application designed to be fully in compliance with existing open standards -TMX, SRX, TBX, UTF-8, XML

File Management Features: designed to provide versatility in compatibility with other products

Editing features: designed to optimize a translator's performance and productivity World's first CAT tool to enable the storage of more than 2 languages in a single translation memory database

Database Features: designed to bring into play powerful and robust TM database support to users without adding unnecessary cost

Advance features: designed to render and provide additional support, especially for technically-inclined users to further redefine the efficacy of their Heartsome tools

Products

Heartsome TMX Editor Overview

Page 20: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

The first XML-ready multilingual dictionary editing tool, it is a long-awaited choice for users in need of a terminology management addition to their existing CAT collection

Concept-based application that is fully in compliance with the industry standard for terminology management, the Term Base eXchange (TBX)

An ideal tool designed to provide professional translators with a complete application capability

Performs immaculately a wide range of multilingual terminology management functions: term extraction, concept definition, and translation

No limit to the number or type of languages that can be stored within any single terms database in the Heartsome Dictionary Editor

Products

Heartsome Dictionary Editor Overview

Page 21: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Fully founded on XLIFF standard to version 1.1 Fully configurable SRX-compliant segmentation rules Fully and truly TMX-compliant translation memory engine

with multiple search Fully configurable OASIS-compliant XML catalogue

management Fully configurable ISO-compliant language and country

coding Fully and truly TBX-compliant concept-based terminology

editing Fully configurable and truly TBX-compliant terminology

database template

Products

Heartsome Translation Suite Overview

Page 22: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Exceptionally flexible and versatile, the Heartsome Translation Suite is fully integrated into the HSCM to provide the dual function of a content management server, and a translation memory server.

Fully integrated, the Heartsome DocTrans XML Publisher provides direct publishing to XHTML, Plain Text and PDF from the server

Native XML content management server, it is designed to run and perform as a full-fledged Web service

Supports a wide range of commercial and open source databases: MySQL 3.x and 4.x, MSSQL, DB2, PostgreSQL and Oracle

Inclusive of a superbly designed search engine, it locates stored XML elements in any number of languages for instant reuse

Products

Heartsome Content Manager Overview

Page 23: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Partners

Page 24: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Common Sense Advisory, Inc. is a research and consulting firm committed to improving the quality of international business and the efficiency of the online and offline operations that support it.

Common Sense Advisory provides in-depth research coupled with unmatched strategic and operational consulting and training, all designed to ensure that you make the wisest investments and the most strategic choices for your organization.

Common Sense Advisory is a proud member of GALA. They also participate in other industry-building organizations such as the ATA, ALC, ICLC, and San Diego Software Industry Council and in conferences such as BITcon and Localization World.

Partners

Common Sense Advisory

Page 25: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

PASS Engineering was established as a software provider for medical analysis systems. Medical software is by definition international software. Some of their clients - as global players - encouraged them to look for ways to offer the localized software at reasonable prices. Their idea of efficient localization, integrated in the development process, has been released in the creation of PASSOLO, the PASS Software Localizer, marketed since 1998.

The main activities of PASS Engineering are the development, production and support of the software localization tool PASSOLO and the development of OEM software for healthcare systems.

Partners

PASSOLO

Page 26: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Heartsome is a multi-national company specializing in language technology: computer-aided translation; XML content management; document and publishing; and translation and localization process management.

Heartsome's new generation language technology combines new-wave expertise with hands-on knowledge and know-how.

It is about getting the job done better and cheaper ahead of others.

It is about making it simpler and affordable to all users. In the process, it is about establishing transparent standards globally that will bring about a permanent level playing field for all.

Partners

Heartsome

Page 27: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

Idiom® Technologies optimizes the globalization supply chain by alligning global enterprises, language services providers, and translators.

Proven WorldServer™ software solutions enable global organizations to expand market reach and accelerate multilingual communication by automating translation and localization.

Partners

Idiom®

Page 28: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

TM Marketplace provides a way for TM owners to gain an immediate return on investment from their translation assets.

And at the same time, TM Marketplace offers an opportunity for other companies or individuals to access these untapped linguistic resources by purchasing a license for the translation memory content.

Partners

TM Marketplace

Page 29: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

addingvelocityraisingqualitycuttingcosts

MultiLingual is the leading industry magazine for Web site globalization, international software development and language technology.

Published eight times a year, it is read by more than 15,000 people in 59 countries who have technology- based multilingual needs.

Partners

MultiLingual

Page 30: Addingvelocityraisingqualitycuttingcosts. Opticentre is the first BPO Globalization technology centre of excellence Opticentre helps clients make lasting.

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Contact us

www.opticentre.net

email: [email protected]


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