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CRM PROFILE
CRM PROFILE
Corporate Profile
Addvantum, is a global service provider of Information Technology consulting and
services, to CRM customers globally.
Addvantum has technical delivery centers in Lahore, Karachi, Riyadh, Doha and
Dubai. Addvantum maintains sales offices in Chicago, Houston, Dubai, Riyadh, and
Lahore.
We have maintained the highest levels of compliance and quality that go with the
changing times and technologies.
Oracle CRMEnergize Customer Experiences
Sell Effectively, Increase Customer Retention
Addvantum’s Oracle CRM Practices
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1 PEOPLESOFT CRM
RIGHT NOW CRM
3 CRM ON Demand
2 SIEBEL CRM
PeopleSoft CRM
CRM FOR HIGHER EDUCATION
SALES SOLUTION
MARKETING SOLUTION
CRM ANALYTICS
CRM PORTAL PACK
SERVICE SOLUTION
Why PeopleSoft CRM?
In line with your industry and business processes: Deliver a solution that delivers best in class industry practices ,the most flexible customer data model and a highly configurable tightly integrated platform.
In line with customer strategies: Plan and implement differentiated customer strategies and take intelligent action across all of your channels. Gain visibility into customer performance and plan precise strategies that grow value.
In line with your timeline, budget and user expectations: Leverage matchless usability and performance to reduce your total cost of ownership and increase operational efficiency.
CRM for Higher Education Combines student relationship and integrated service management.
Because the solution is integrated with Oracle’s PeopleSoft Enterprise Student Administration, you can leverage the suspect, prospect, and applicant data already contained in Student Administration.
Achieve your enrollment goals and deliver consistent, superior service to your academic, administrative and external constituents. Achieve your recruiting, retention, and fund-raising goals with a solution that addresses the entire student lifecycle.
CRM for You-PeopleSoft CRM
Differentiate your business with Siebel CRM
Oracle’s Siebel CRM delivers a combination of transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on premise and on demand CRM solutions that are tailored industry solutions with role-based customer intelligence and pre-built integration.
Oracle’s CRM solution allows your business to get a true 360-degree view of all important customer data in real time—helping your business to increase revenue.
Addvantum has enough expertise in implementation of different modules of Siebel CRM i.e.
Siebel Sales Applications Quote & Order Capture Siebel Enterprise Marketing Siebel Contact Center and Service Oracle Self Service and E-Billing Siebel Partner Relationship Management Siebel CRM Technology
Siebel CRM
Siebel CRM
Drive Sales with CRM on Demand
CRM on Demand Addvantum’s Oracle CRM on demand solutions offer the most extensive
competencies helping organizations to increase sales, marketing, loyalty, and service effectiveness.
Increase campaign efficacy by delivering the relevant message to the relevant prospect.
Produce leads of a high quality through a well-managed customer database. Automation of the entire marketing process helps to enhance lead volume. Increase ROI through implementation of the above. Oracle CRM on Demand Release 19 provides a comprehensive set of mobile and
desktop solutions that improve productivity by enabling sales reps to access and update information anywhere.
Right Now CRM-The Next Generation CRM
Right Now CRM
Enable unified, personalized and relevant customer experiences across all channels and customer touch-points of a customer’s journey.
Offer a best-in-class customer service cloud that delivers exceptional experiences across the web, social networks and contact centers.
Help organizations:• Accelerate the attainment of new customers, • Increase customer retention, and• Enhance operational efficiency
Maximize recruiting effectiveness
Manage the entire student lifecycle
Deliver personalized
customer experiences
Produce high quality leads
Increase customer retention
Enhance operational efficiency
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CRM at a glance
CRM at a glance
Industry Verticals
Banking/FSIs
Aerospace & Defense
Manufacturing and Distribution
Government
Telecommunications
Chemicals
High-Tech
Consumer Packaged Goods
Banks
Oil & Gas
Pharmaceuticals
Recent CRM Clients
GASCO required a CRM system based on Oracle Siebel CRM. A high-level list of activities performed by Addvantum:• Integration of EBS with Siebel CRM through Oracle SOA• Integration of Siebel CRM with SADAD through Oracle SOA
GASCO
Addvantum followed up with the Campus Solutions fixes and enhancements at the University with the implementation of PeopleSoft CRM.
PeopleSoft CRM has been deployed to provide the organization with support in
the areas of event management and student services.
University of Dammam
KSAU-HS Institute
Implementation of Industry Strength Solutions for Customer Relationship
Management to supplement the Student ERP Solution.
Our Global CRM clients
Locate Us
Contact Us
Chicago Office300 North LaSalle Street, Suite 4925,Chicago, Illinois 60654 USATel: +1 312 803 0363Fax: +1 312 803 0363Email: [email protected]
Dubai OfficeOffice # G 01-02, Building # 11, Dubai Internet City, P.O. Box 42199, DubaiUnited Arab EmiratesTel: +971 44483026Fax:+971 44496085Email: [email protected]
Lahore Office10th Floor, Arfa Technology Park, Lahore PakistanTel: +92 423 597 2005Fax: +92 423 597 2006Email: [email protected]
Houston Office
11300 West Road, Suite PHouston, Texas USATel: +1 281 212 3064Fax: +1 413 778 9573Email: [email protected]
Riyadh Office
Office # 506-B, 5th Floor,Lulu Olaya Tower, Olaya Road, Riyadh, Saudi ArabiaTel: +966 11464 4129Fax: +966 11464 4814Email: [email protected]
