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Qualitative InterviewingChapter 10
Introduction
Qualitative interviews A data collection method in which an interviewer adapts
and modifies the interview for each interviewee.
Introduction
Qualitative interviews may be used as the sole form of data collection for a study or may be combined with another form of data collection.
Qualitative interviews coupled with observation is typical
Observational techniques Methods of collecting data by observing people,
most typically in their natural settings.
Qualitative versus Structured Interviews Qualitative interviews versus structured
interviews Similarities Differences
Focal Research
Managing Motherhood in Prison by Sandra Enos A sociologist whose research interests
included both families and corrections, combined these interests with a study on how the social processes of mothering are worked out when mothers are in prison
Qualitative interviews
Focal Research
Ethics Enos submitted her proposal to her university’s
Institutional Review Board (IRB) where it was approved.
All of the women interviewed in this research volunteered and gave informed consent before being interviewed.
All information was kept confidential, although each participant was cautioned about the legal limits of confidentiality, and no participant’s actual name is used by Enos.
Variations in Qualitative Interviews
Number and length of interviews Depending on the survey type, participants
maybe interviewed only once or several times. Length of time will vary by participant and how
much information or open-ended response they provide.
Typically participants are encouraged to talk as much or as little as they would like.
Variations in Qualitative Interviews
Degree of structure Qualitative interviews can vary from unstructured
to semi-structured interactions. Semi-Structured Interview
Interview with an interview guide containing primarily open-ended questions that can be modified for each interview.
Interview guide – the list of topics to cover and the order in which to cover them that can be used to guide less structured interviews.
Variations in Qualitative Interviews
Degree of structure Constructing questions ahead of time makes
the interviewer’s job easier to help ensure all topics are covered.
Semi-structured interviews are most useful if you know in advance the kinds of questions to ask, feel fairly sure that you and the interviewees “speak the same language”, and plan an analysis that requires the same information from each participant.
Variations in Qualitative Interviews
Degrees of structure Unstructured Interview
A data collection method in which the interviewer starts with only a general sense of the topics to be discussed and creates questions as the interaction proceeds.
Start with a sense of what information is needed and formulate questions as the interview unfolds
Flexibility in questioning can provide insight into the participants viewpoint
Very interactive
Variations in Qualitative Interviews
Interviews using visual methods Drawings Photographs
Variations in Qualitative Interviews
Interviews using visual methods Photo-interviewing
A data collection technique using photographs to elicit information and encourage discussion usually in conjunction with qualitative interviewing
Variations in Qualitative Interviews
Joint interviewers Have 2 or more interviewers Joint interview maybe used at first so that
researchers develop similar interviewing styles Uncommon method
Variations in Qualitative Interviews
Group and focus group interviews A group interview has one interviewer and two
or more interviewees Individuals in a group are selected because they
have something in common Examples: married couple, members of the same
church, teachers from schools in different towns, or patients in a given hospital
Can use either a predetermined set or questions or an unstructured format
Variations in Qualitative Interviews
Group and focus group interviews Focus group interview
A special kind of group interview, where participants converse with each other and have minimal interaction with a moderator.
Can be used alone or in combination with other forms of data collection, preceding or supplementing a questionnaire or structured interview.
Variations in Qualitative Interviews
Group and focus group interviews Focus groups generally have between 3 and
12 participants They are homogenous on the characteristic
for which they were recruited Example: People who have been recently
widowed or have specific health concerns The participants usually do not know each
other Also used for market research
Variations in Qualitative Interviews
Group and focus group interviews Concerns
Some voices might not be heard Participants are less likely to reveal specific
behaviors and experiences Sample size – limited generalizability due to
small and nonrandom samples Ethical concerns for participants to keep
confidential the information provided by others.
Locating Respondents & Presenting the Project
The researcher must decide on the population and the kind of sample before locating potential interviewees and contacting them.
Qualitative researchers are frequently interested in studying groups of people for whom there are no lists For example – mothers in prison, people with
depression, fathers who do not live with their children, etc.
Issues of Validity
Validity issues still remain with qualitative interviews as with other self-report methods. Inaccurate memories Misunderstandings Miscommunications
Typically researchers believe interviewees tell the truth as they understand it and rarely offer false information knowingly
Locating Respondents & Presenting the Project
Researchers typically use friendship networks, newspaper ads, notices on bulletin boards, announcements at meetings, posts on websites, blogs, discussion groups or emails to recruit participants.
Snowball samples are useful Participants are often contacted through a
gatekeeper.
Locating Respondents & Presenting the Project
Gatekeepers Are individuals who can get a researcher into
a setting or facilitate access to participants. Example
Parents and guardians of children under 18, the heads of institutions, community organizations, agencies, or groups whose members you want to contact
Locating Respondents & Presenting the Project
Potential Problems The more political or controversial one’s topic is,
the more difficult it is to gain access to and participation from potential respondents
Concern of potential interviewees that the information they provide will be used against them or that the researcher is not who she says she is such as undercover police, investigative reporters, union organizers, or industrial spies.
Locating Respondents & Presenting the Project
Some researchers provide participants with incentives for participating Including food, small gifts, gift certificates,
payment
Planning the Interview
Using consent forms IRB’s typically require interviewers to use a
written informed consent form. Informed consent form
A statement that describes they study and the researcher and formally requests participation
Planning the Interview
Constructing an interview guide or schedule The interviewer typically starts with general
questions and follows up participants’ comments.
Planning the Interview
Constructing an interview guide or schedule If using a semi-structured interview you will need to
construct a list of questions, both basic and follow-up questions to gather information
Less structured interviews start with broad interesting questions
The guidelines for questions in chapter 9 are also true for qualitative interviews
Avoid double-barreled, double-negative, or threatening questions and avoid wording that is ambiguous or leading
Planning the Interview
Constructing an interview guide or schedule After constructing the interview guide, it should
be pilot tested with people similar to those who will be interviewed during data collection
The list of questions can continue to evolve during the course of data collection.
Planning the Interview
Speaking the same language It is essential for the interviewer and
interviewee to literally speak the same language
It is important to be familiar with the culture of your participants
Conducting the Interview
Where and how to interview Interviews can be held in offices, in the interviewee’s
home, or elsewhere If privacy is needed it is important to consider in
scheduling and child care may need to be offered. The interviewers should strive to be nonjudgmental
in voice tone, phrasing of questions, and body language
Interviewer needs to be an active listener
Conducting the Interview
Recording the interview Recordings are essential in data analysis The interviewer can be a more active listener
when they are not writing everything down. Be cautious – recordings can intimidate
participants and inhibit frankness
Conducting the Interview
Being “Real” in the Interview In traditional qualitative interviewing the
interviewer does not share judgments, opinions, or “real conversation”
Uses a style that gives evidence of interest and understanding in what is being said by nodding, smiling, etc.., but does not share opinions or any personal information
Critics of the traditional interview format argue that the interviewer and interviewee should treat each other as full human beings, to allow development of a closer relationship
Interviewing Across the Great Divides
Researchers using interviews need to think about interviewer effect
Interviewer effect The change in a respondent's behavior or
answers that is the result of being interviewed by a specific interviewer.
The researcher’s identities, such as class, race, sexual orientation can affect all aspects of the research process, including data collection
Interviewing Across the Great Divides Matching interviewers and interviewees on social
characteristics such as gender, race, age, ethnicity, and class may be considered desirable.
Similar backgrounds are thought to develop a better rapport
Depending on the topic discussed dissimilar backgrounds may be desired Men typically prefer to be interviewed by women
Stop and Think
Imagine that you’re almost at the end of an interview on college students’ relationships with significant others.
After describing how the most recent love relationship ended, the student you’re interviewing looks up and says, “I’m so depressed, I feel like killing myself.”
What would you do?
After the Interview’s Over
If covering an emotionally difficult topics, researchers might need to prepare for the emotional aftermath or a request for help.
Include a series of “cool down” questions at the end of the interview so the interview does not end immediately after talking about sensitive subjects.
Prepare something to leave with the participants List of local organizations that provide services in the
area under discussion Locate or provide counseling or therapy sessions for the
interviewee
After the Interview’s Over
Analyzing interview data If the interview has been recorded, it is then
transcribed. Transcription is a time-consuming process Process of analyzing data is typically more
inductive The researcher should approach data analysis
with an open mind and read the data for common patterns or themes.
Summary
Advantages Disadvantages
Quiz – Question 1
Qualitative interviews are very appropriate when the purpose of research is
a. investigatory.
b. explanatory
c. critique
d. exploratory
e. causal.
Quiz - Question 2
The purpose of qualitative interviewing is toa. understand how individuals subjectively see
the world and make sense of their lives.
b. test theoretical propositions.
c. obtain comparable data from a large population.
d. engage respondents in a conversation that may help them to understand their situations
e. provide date for statistical analysis.
Quiz – Question 3
Consent formsa. provide information to the respondent on the
nature of the research.
b. ensures confidentiality and anonymity.
c. provides contact information on the principal investigator.
d. are approved by the IRB prior to the interview.
e. All of the above