Administrative Rights | Updated July 2016
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Administrative Users can control user access on Franklin American
Mortgage Company’s website at www.franklinamerican.com. • Register new users for website access
• Change permissions for individual users
• View your Broker Report Card
• Add/edit Loan Prospector information
ADMINISTRATIVE RIGHTS
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Select “Admin” in the upper right corner of the screen.
ADMINISTRATIVE RIGHTS
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View/edit company’s fulfillment e-mail address and Loan Prospector
(LP) TPO number and password.
ADMINISTRATIVE RIGHTS
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View all current users of www.franklinamerican.com within
your company.
ADMINISTRATIVE RIGHTS
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To add a new user to website access click “Add User” at the bottom of the current user list.
ADMINISTRATIVE RIGHTS
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Complete the user information fields and check which permissions
the user should have access to. When complete, click “Submit.”
ADMINISTRATIVE RIGHTS
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To remove a user from website access click “Delete.”
ADMINISTRATIVE RIGHTS
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To edit a user’s rights within the website click “Edit.”
ADMINISTRATIVE RIGHTS
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From the Permissions page for a specific user, check or uncheck the
access you wish to grant users and click “Submit.”
ADMINISTRATIVE RIGHTS
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Access your company’s Broker Report Card by selecting “Loan Status”
from the Wholesale home page at www.franklinamerican.com.
ADMINISTRATIVE RIGHTS
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Select “Broker Report Card.”
ADMINISTRATIVE RIGHTS
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Use the dropdown menu to change the date parameters you would
like to view and select “View Report.”
ADMINISTRATIVE RIGHTS
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The Broker Report Card shows the lock, submitted, underwriting received,
funded, and product mix information for the time period selected.
ADMINISTRATIVE RIGHTS
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Monitor your lock to fund activity.
LOCK ACTIVITY
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• Monitor your submit to fund pull-through.
• Check your funded volume.
LOCK ACTIVITY
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Product Mix
View your funded product
mix by product type with
average credit score.
Automated Underwriting (AU) Submissions
View AU submissions by AUS
and engine type and monitor
the pull-through ratios.
LOCK ACTIVITY
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View funded loans by product, purpose, and overall percentages.
LOAN TYPE MIX
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Administrative Users will only have the ability to view and edit user
information with the same Broker ID.
Example: User is registered with Broker ID 37630-000. They cannot edit info for logins or permissions associated
with Broker ID 37630-0001.
VIEW/EDIT CAPABILITIES
Equal Housing Lender; Franklin American Mortgage Company, 6100 Tower Circle, Suite 600, Franklin, TN 37067. Company NMLS #1599. For mortgage banking professionals only; not authorized for distribution to consumers or third-parties.
All info herein is current as of 6/4/15 and subject to change without notice. WHL_TPL_167V3